With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.
The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.
The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.
Assist in all rounded human resources function including but not limited to recruitment and selection, payroll, compensation and benefits and etc.
Handle benefits administration which includes but not limited to answering staff enquiries on pension, insurances, leave Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Providing assistance for new hire, staff orientation and exit interview process
Maintaining accurate employee data record, leave record, training document and record, and organization chart
Admin work (airport permit application & renewal, uniforms inventory etc.)
Maintaining employee files and the HR filing system
Create and implement employee retention initiatives included design staff recreation program
Undertake other jobs assigned by superior(s) from time to time
Job Requirements:
Diploma or above in Human Resources Management or equivalent
Minimum 2 years’ experience in HR field
Proficient in MS Office including Word, Excel and PowerPoint and Chinese word
Responsible, independent and self-motivated and good time management
Able to work under pressure
Well organized, detail oriented and hard-working
Detail-minded, well organized with a strong analytical mind, positive and proactive
Excellent time management, able to prioritize tasks, and work under pressure
Strong in communication and interpersonal skills
Lounge Manager
Job Responsibilities:
To be responsible for the proper running of the lounges of the company
To plan, organize and manage operational functions in an effective and economical manner
To monitor systems implemented and ensure the regulatory requirements are adhered
To ensure a smooth, efficient, profitable operations and guests are consistently provided with the highest quality service through an inspired team
To constantly seek guest feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework
To evaluate the lounge product and services to initiate corrective action where required or to identify new opportunities for enhancing the guests lounge experience
To identify opportunities for co-marketing and PR leverage
To provide leadership to staffs
To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system
To take initiative to identify areas for improvement and participate in continual improvement activities
To undertake other jobs assigned by supervisors from time to time
Job Requirements:
Form 5 or above preferred
Minimum of 8 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets
Good command of spoken and written in English, Mandarin and Cantonese
Service-oriented and a good team player
Able to work under pressure with excellent time management
Strong leadership, communication and interpersonal skills
Shift duty is required
Guest Service Officer
Job Responsibilities:
Ensures the delivery of brand promise and provides exceptional guest service at all times
Ensures guests are provided with professional and courteous services according to PPL standard
Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.
Preparing the VIP room by referring the reservation confirmation and assist the guests needs
Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue
Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.
Updating the lounge food and beverage menu.
To undertake any other reasonable assignment by the superior, as and when required
Job Requirements:
High school graduated or above
Relevant experiences in hotel or catering is an advantage
Outgoing, presentable with good interpersonal and communication skills
Good command of spoken and written English, Mandarin and Cantonese
Please submit your detailed resume to hr.mfm@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.
With a history dating back over 50 years, TAG Aviation are leaders in the business aviation industry. Operating from multiple centres in Europe and Asia, we have an unrivalled reputation for safety, reliability, and operational excellence and expertise.
Specialising in aircraft acquisitions, aircraft management, charter and FBO/handling services, our objective is to provide a tailored service to each client, meeting their unique requirements and setting the global standard in business aviation with a philosophy of excellence.
TAG is seeking talent Aircraft Technician to join our Macau-based Engineering division supporting Business Jet Maintenance Services. The Aircraft Technician assists Licensed Aircraft Engineers with a wide range of maintenance and technical tasks and supports the Appearance & Detailing team with aircraft presentation work. The role is also responsible for the upkeep of engineering tooling, equipment, and Ground Support Equipment.
JOB RESPONSIBILITIES
Perform aircraft appearance and detailing work, including interior and exterior cleaning and polishing.
Conduct aircraft system servicing tasks as required.
Operate company vehicles, tugs, and aerial platforms, including scissor lifts and cherry pickers.
Maintain and manage TAE equipment and GSE (including O₂ and nitrogen rigs).
Assist Licensed Aircraft Engineers in aircraft maintenance activities following approved procedures.
Follow all applicable safety and maintenance standards, company policies, and regulatory requirements.
Keep up to date with industry best practices, maintenance trends and technology.
Perform other duties as assigned in support of maintenance operations.
QUALIFICATIONS AND REQUIREMENTS
Relevant experience or qualifications in an aviation maintenance environment.
Proficient in English.
Able to work at height, in noisy environments, and in varying weather conditions.
Eligible for Airside Restricted Area access.
Strong teamwork skills and a positive working attitude.
High attention to detail with quality workmanship standards.
Ability to work in a fast-paced environment, including occasional after-hours duties.
Local driver’s license preferred.
Knowledge of aircraft systems, tooling, and maintenance practices is an advantage.
Aircraft maintenance license or equivalent certification highly advantageous
Candidates with less experiences/qualifications may be considered as junior/entry-level position.
TAG Aviation Asia Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.
Established in 1994, Menzies Macau Airport Services Company Limited formally adopted its name in the year 2001.
Menzies Macau is a full-scope ground services provided at Macau International, offering Passenger services; Operations Control; Ramp and Baggage services; Aircraft cleaning; Cargo handling and warehouse; Aircraft line maintenance.
Menzies Macau is a strategic joint-venture corporation by leading companies both in Asia and worldwide. Through year of continued efforts, Menzies Macau has developed a successful business system with extensive international ground handling experience. There is one thing we never change: striving to deliver a consistent and reliable operation for our airline’s customer.
Address: Airport Logistic Business Center, Room 52, Macau International Airport, Avenida do Aeroporto, Taipa, Macau
DHL Express - Connecting People Through Quality and Exceptional Service
DHL, a leader in express delivery since 1969, operates in over 220 countries and territories. We strive to be the Employer of Choice and a Great Company to Work for All, creating value for our People, Leaders, Customers, Suppliers, and Communities. Recognized as the No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine, we maintain the highest standards of excellence.
We are transforming our operations by embracing digitalization and prioritizing sustainability. Our commitment to diversity, equity, inclusion, and belonging ensures that every individual’s contributions are valued. Join our "Insanely Customer Centric" Team and become a Certified International Specialist—together, we can make a meaningful impact. Start YOUR career with DHL today!
As the leading provider of IT solutions for China's air travel and tourist industry, TravelSky Technology Ltd. operates all Chinese airlines' Inventory Control Systems. They also provide travel agencies, at more than 6,500 locations, with the ability to search, price and book air and travel products with the world's scheduled air services and other travel vendors. The company's next generation Departure Control System has also been set up to complete an integrated service plan for all industry players and ordinary consumers benefiting from China's rapid air-traffic growth. TravelSky is listed on The Stock Exchange of Hong Kong (Stock Code: 00696). TravelSky.com, developed and owned by TravelSky, is the dominant air travel portal of China.
技術支援工程師 Technical Support Engineer
Responsibilities
Provide support services for air operators, travel agents, and relevant government bureaus and departments regarding various aviation-related systems.
Answer queries and handle problems, including on-site troubleshooting and fixing application problems.
Contact, coordinate, and collaborate with relevant parties to resolve issues.
Coordinate problem reporting and keep track of progress, providing regular updates to all concerned parties.
Monitor infrastructure systems to ensure optimal performance and reliability.
Requirements
Associate Degree / Higher Diploma in Computer Science, Information Technology, or a related field.
Understanding of computer systems, networks, and software applications.
Exceptional communication skills, both written and verbal, in English, Putonghua, and Cantonese.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
APPLICATION：
Kindly provide your personal resume and cover letter for submission to the following email address: wpmou@travelsky.com.hk.
