WYNN PALACE (MACAU) 澳門永利皇宮招聘

僱員關係專員Specialist - Employee Relations (Human Resources) (3082BR)

主要職責

協助僱員關係經理監督僱員關係團隊的運作，並根據公司人力資源政策、標準及程序，確保僱員關係相關日常工作得以有效執行及順利推展

職位介紹

• 按照公司服務標準及電話禮儀，接聽及處理僱員關係熱線來電

• 處理團隊僱員就僱員關係相關事宜提出的查詢、投訴及申訴個案

• 為離職僱員安排及進行離職面談，收集相關意見及反饋

• 協助為被解僱的團隊成員進行離職會議

• 維護及更新僱員離職相關紀錄，確保資料準確及完整

• 編製定期報告，並按需要整理及編製統計報表

• 統籌及支援僱員關係相關活動、講座及計劃，包括僱員支援計劃（EAP）及 WE Volunteer 義工活動

• 協助僱員關係經理準備提交予勞工事務局處理之勞資糾紛個案相關文件

• 按需要協助執行各項人力資源活動、項目及僱員活動

• 執行僱員關係經理指派之其他工作職責及特別項目

職位要求

• 工作經驗：最少 4 年人力資源相關工作經驗，於僱員關係範疇工作者優先考慮

• 教育程度：學士學位或同等學歷，人力資源管理專業優先考慮

• 語言能力：操流利的廣東話、普通話及英語

• 電腦應用：熟悉 Microsoft Office 辦公室軟件，包括 Word、Excel、PowerPoint 及 Outlook（中英文版本）

• 具備良好電腦應用能力，能熟練使用一般辦公及人力資源相關系統。

Job Purpose: Support the Employee Relations Manager in overseeing the Employee Relations function and ensuring the effective implementation of daily operations in accordance with the Company's Human Resources policies, standards, and procedures.

Key Responsibilities

• Handle incoming calls to the Employee Relations hotline according to company standards and telephone etiquette

• Handling walk-in enquiries, complaints or grievances from staff on Employee Relations issues

• Conduct exit interviews for resigned Team Member

• Assist in the preparation of document related to Team Member termination

• Assist in conducting separation meeting for discharged Team Member

• Update and maintain accurate departmental records related to Team Member separation

• Prepare periodical report and compile statistical report if necessary

• Coordinate Employee Relations related seminars and activities such as Employee Assistance Programs and WE Volunteer activities

• Assist the Employee Relations Manager in preparing document for labour dispute cases filed under Labour Department

• Assist in other Human Resources functions and events as needed

• Perform any other tasks assigned by Employee Relations Manager

Competencies and Requirements:

• Experience: Minimum 4 years of experience in Human Resources, preferably with exposure to Employee Relations functions.

• Education: Bachelor’s degree in human resources management or a related discipline preferred.

• Language Ability: Fluent in English and Cantonese, Good command of spoken in Mandarin is an advantage.

• Computer Skills: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook (Chinese and English versions). Comfortable working with HR systems and standard office software.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

僱員關係協調員Coordinator - Employee Relations (Human Resources) (3016BR)

主要職責：履行文書職責，為僱員關係部提供日常行政及營運支援

職位介紹：

• 按照公司服務標準及電話禮儀，接聽及處理僱員關係熱線來電

• 協助處理團隊成員就僱員關係相關事宜提出的查詢、投訴及申訴個案

• 為離職僱員安排及進行離職面談，收集相關意見及反饋

• 維護及更新團隊成員離職相關紀錄，確保資料準確及完整

• 統籌及支援僱員關係相關活動、講座及計劃，包括僱員支援計劃（EAP）及 WE Volunteer 義工活動

• 按需要協助執行各項人力資源活動、項目及僱員活動

• 執行員工關係經理指派之其他工作職責及特別項目

職位要求：

• 工作經驗： 具備至少 2 至 3 年相關工作經驗，於僱員關係範疇工作者優先考慮

• 教育程度： 學士學位或同等學歷，人力資源管理專業優先考慮

• 語言能力： 操流利的廣東話、普通話及英語

• 電腦應用： 熟悉 Microsoft Office 辦公室軟件，包括 Word、Excel、PowerPoint 及 Outlook（中英文版本）。具備良好電腦應用能力，能熟練使用一般辦公及人力資源相關系統。

Job Purpose:

Perform clerical duties, provide administrative support to and assist in the daily operation of the Employee Relations Department.

Daily Operations

• Handle incoming calls to the Employee Relations hotline in a professional manner, following company service standards and telephone etiquette.

• Respond to and assist with walk-in enquiries, complaints, and employee grievances related to Employee Relations matters.

• Conduct exit interviews and gather feedback from departing Team Members.

• Maintain and update accurate records relating to Team Member separations and employee relations cases.

• Prepare periodical report to concerned parties

• Coordinate and support Employee Relations initiatives, seminars, and engagement activities, including Employee Assistance Programs (EAP) and WE Volunteer events.

• Assist with various Human Resources activities, projects, and events as required.

• Provide administrative and operational support to the Employee Relations function.

• Carry out any other duties and special assignments as delegated by the Employee Relations Manager.

Competencies and Requirements:

• Experience: Minimum 2–3 years of relevant work experience, preferably within Human Resources or Employee Relations.

• Education: Bachelor’s degree in human resources management or a related discipline preferred.

• Language Ability: Fluent in English and Cantonese, Good command of spoken in Mandarin is an advantage.

• Computer Skills: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook (Chinese and English versions). Comfortable working with HR systems and standard office software.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Surveillance Operator 系統監察操作員 (3605BR)

主要職責

• 負責透過閉路電視攝錄系統及設備對整個娛樂場進行審查

• 確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

• 必須時常保持高度警惕，反應敏捷及能承受相關之工作壓力

• 儲存所有錄像證據和按照部門制定進行監察，並能提供相關報告

• 向管理層報告所有緊急情況及侵權行為

職位要求

• 具娛樂場系統監察操作員工作經驗者優先考慮

• 熟悉澳門博彩條例和娛樂場各部門的工作程序，並須具編寫報告技巧

• 中學畢業或以上程度

• 能操廣東話，良好英語書寫

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

收益監控審計員 Auditor - Income Control (Gaming Audit) (ID:1582BR)

主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

• 工作經驗：具會計或金融業工作經驗者優先考慮

• 教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

• 技能 / 證書：熟悉審計工作

• 語言能力：操及寫流利英語、廣東話及普通話

• 電腦應用：熟識 MS Office 操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate, and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

• Experience: Experience in accounting, finance or related business field experience preferred

• Education: Bachelor’s degree in accounting, Finance or related business field preferred

• Knowledge/Certificates: Proficient in auditing knowledge and techniques

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員 Butler - VIP Services (ID: 1296BR)

主要職責

• 負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

• Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• •Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

花藝助理技術員 Assistant Floral Technician (ID:1244BR)

主要職責：負責設置酒店各區域的鮮花作品，協助花藝主任及花藝經理妥善完成酒店區域及賓客所需，並維持花藝部工作區域的整潔。

職位介紹

• 於花藝工作間及酒店範圍內工作，負責處理公共區域之簡單枱花及內部訂單，以及切割花莖及擺放鮮花

• 清潔和儲存玻璃器皿以及消毒水桶

• 按日常護理程序保養及更換鮮花，並按需要為鮮花添加或更換清水

• 提供宴會工作及特別節目所需的花藝協助

• 協助製作酒店客房內的花藝作品

• 於收貨時負責接收、處理及存放所有花材，並確保所有鮮花妥善保存於雪房內

• 報告上級有關花材或植物的凋謝或損耗情況

• 經常保持工作間整潔，清理工作間內的垃圾

• 製作枱花及於指定時間把鮮花送到餐廳、個別商店或特定區域

• 接受花藝主任或花藝經理指派的工作

• 協助花藝一級技術員進行日常花藝工作間的工作

• 收回花瓶和花藝器皿

職位要求

• 工作經驗：具一年專業花藝知識優先

• 教育程度：小學程度或同等學歷

• 語言能力：廣東話、普通話或英語

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Manager – English Copywriting

Job Purpose: The Manager – English Copywriting is responsible for developing compelling, brand-aligned written content that elevates the Wynn luxury experience across all guest touchpoints. This role plays a critical part in driving marketing communications, storytelling, and brand voice consistency across digital, print, and on-property channels.

The ideal candidate is a highly creative storyteller with strong attention to detail, capable of translating business objectives into refined, persuasive, and engaging copy that resonates with a luxury audience.

Key Responsibilities

• Content Development & Copywriting

• Create high-quality English copy for a wide range of channels, including:

• Integrated marketing campaigns

• Website and mobile platforms

• Social media and digital advertising

• EDMs (email marketing)

• Press releases and corporate communications

• On-property collaterals (signage, brochures, menus, in-room materials)

• Craft compelling brand narratives that reinforce Wynn’s positioning as a premier luxury destination.

• Ensure all copy reflects consistent tone, voice, and brand standards.

• Campaign & Project Support Collaborate with marketing, design, digital, and PR teams to conceptualize and execute integrated campaigns.

• Translate marketing briefs into clear, effective messaging that drives engagement and conversions.

• Manage multiple projects simultaneously, meeting tight deadlines in a fast-paced environment.

• Editing & Quality Control

• Proofread and edit content to ensure accuracy, clarity, grammar, and brand compliance.

• Review translations and localized content (Chinese/English) to maintain messaging integrity.

• Maintain editorial standards and copy guidelines.

• Brand & Guest Experience Alignment

• Understand Wynn’s luxury brand identity and guest demographics to tailor messaging accordingly.

• Ensure all written materials enhance the overall guest journey and reflect world-class service standards.

Competencies and Requirements

• Experience: Minimum 4–6+ years, preferably in luxury hospitality, integrated resorts, lifestyle, or premium brands.

• Knowledge/Certificates:

• Exceptional command of written English with strong storytelling ability.

• Proven experience writing for luxury, lifestyle, or high-end brands.

• Strong conceptual thinking and ability to develop creative campaign ideas.

• Detail-oriented with excellent proofreading and editing skills.

• Ability to balance creativity with strategic objectives and business goals.

• Strong project management and stakeholder coordination abilities.

• Proficient in leveraging AI tools to enhance copywriting and translation efficiency, with the ability to produce high-quality, contextually accurate content

• Education: Bachelor’s degree in marketing, Communications, Journalism, English, or related field.

• Language Abilities: Fluent in English and Chinese (Cantonese and Mandarin), Knowledge of Korea/Japanese language is a plus but not required.

• Computer Skills: MS Office, Familiarity with digital marketing platforms (CMS, social channels, CRM systems) is an advantage. Basic understanding of GEO/SEO/SEM principles is preferred.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

企業傳訊主任 Officer - Corporate Communications (ID: 2745BR)

主要職責

• 協助並支援高級經理和經理 - 企業傳訊履行於本地和及國際性的公共關係策略，以確保公司的宣傳活動和信息透過與媒體的聯繫和關係獲得正面的宣傳。

職位介紹

• 協助部門經理處理來自本地、區域和國際媒體的咨詢

• 組織和協調媒體參觀、活動拍攝以及其他娛樂活動安排

• 協助部門經理撰寫和翻譯包括新聞稿、公司情況說明書等的新聞材料

• 準備每日新聞報表並協助進行新聞翻譯

• 與指定的公關機構就日常的制定與執行進行溝通和聯絡並保持良好關係

職位要求

• 工作經驗：具最少兩年於大型機構相關工作經驗

• 教育程度：學士學位畢業或以上

• 語言能力：能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用：熟識 Ms Office 軟件操作(中文及英文)

Job Purpose: Support Senior Manager and Manager –Corporate Communication in the implementation of public relations strategies locally and internationally to ensure the companies' events and communications are publicized positively through connections and relationships with media.

Key Responsibilities

• Assist Manager to handle media enquiries from local, regional and international media

• Conduct media tours, organize filming and photoshoots and entertainment

• Assist Manager to draft and translate press material including press releases, property factsheet, etc.

• Preparing daily news report and assist news translation

• Liaise with dedicated PR agency on the daily implementation of communications duties and maintain a good relationship

Competencies and Requirements

• Experience: Minimum of 2 years working experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)

主要職責：創建和製作動態圖形設計、動畫和視頻項目

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少1-2年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.

Job description

• Responsible for creating 2D and 3D motion graphic and animation, video editing and post production

• Creative thinking and storyboard creation for animation, photo and video production

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creativity and in line with the Company brand standard

Competencies and Requirements:

• Experience: 1 - 2 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

值班工程師 Duty Engineer

主要職責

• 確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消

• 防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽技術經理 Manager - Audio Visual

主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。

職位介紹

• 經常檢查餐廳和度假村內活動以監視 AV 設置和輸出

• 根據各部門的要求，規劃視聽活動的操作和維護要求

• 評估視聽需求及監控經營用品和設備需求的庫存

• 開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全

• 通過發現問題並實施適當的解決方案來解決系統和設備問題

職位要求

• 工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)

• 技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識

• 教育程度：學士學位或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢

Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.

Key Responsibilities

• Inspect outlets and events frequently to monitor AV setup and output

• Plan the operation and maintenance requirements of AV activities based on departments’ requests

• Evaluate AV requirements and manage the inventory of operating supplies and equipment needs

• Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety

• Solve systems and equipment issues by identifying problems and implementing appropriate solutions

Competencies and Requirements

• Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems

• Education: Bachelor degree or above

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡師 Barista

主要職責

• 以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。

職位介紹

• 為每位賓客提供高品質的咖啡出品和服務

• 以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議

• 確保所有硬件設備，吧台設備保持清潔及衛生

• 培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客

職位要求

工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗

• 技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮

• 教育程度：中學畢業或同等程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉 MS Office 電腦軟件操作優先考慮

Job Purpose

• Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.

Key Responsibilities

• Prepare high quality coffee for guests, including non-alcoholic drinks

• Clean and tidy the coffee station and equipment frequently

• Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction

• Educate F&B Staff about different beverages and coffee and how to serve them

Competencies and Requirements

• Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage

• Education: Secondary school or equivalent

• Language Abilities: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Knowledge of MS Office an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳服務聯絡員 Butler Dispatch Agent - VIP Services

主要職責

• 負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。

職位介紹

• 須處理從其他部門和賓客的司膳服務請求

• 記錄每天所收到的電話

• 須與賓客服務中心協調溝通，以便及時瞭解賓客所需

• 保持客人的偏好結構和記錄他們的喜好

• 須透徹瞭解整個渡假村的設施及服務

• 須協助及執行高級司膳員所委派的工作

職位要求

• 工作經驗：曾於五星級酒店任職客户服務工作者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操寫流利英語、廣東話及普通話

• 電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮

Job Purpose

• Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.

Key Responsibilities

• Handle requests for butler services from other departments and guests

• Record the number of calls received daily

• Coordinate with the Guest Services Centre to satisfy guests’ requests

• Maintain guests’ preference profiles and track their likes and dislikes

• Know and understand all the resort’s facilities and services

• Assist and perform duties assigned by the Lead Butler

Competencies and Requirements

• Experience: Previous guest service experience in a 5-star hotel an advantage

• Education: Secondary school diploma or above

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to Macauhr@stregis.com
For requires, please call 8113 3811 .

MEGA 萬訊電腦科技有限公司澳門招聘

網址：www.megadatatech.com

會計文員

工作範圍：

• 主要處理發票及收據制作管理、憑證過帳流程及協助日常財務系統及過帳等工作。

要求：

• 本澳居民

• 擁有財務或會計學位或文憑或相同學歷

• 一年或以上相關工作經驗

• 中英文程度良好

• 有責任感、能獨立處理日常的工作

• 能獨立思考、自主能力強

公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險

薪金：面談

申請方式：

有意者可電郵至 admin@megadatatech.com

系統售前測試工程師

工作範圍：

• 在售前階段為客戶搭建測試環境及開展測試工作。

• 在搭建測試環境及測試過程中能有效且明確地與客戶及廠家進行溝通, 了解客戶測試需求及按照廠家的技術指引進行方案測試。

• 測試完成後整理測試報告。

要求：

• 學歷背景：資訊管理、資訊工程或相關科系學士以上優先。

• 工作經驗：具備 2 年以上系統整合測試經驗，有參與大型專案（如政府標案、金融、醫療系統）者優先。

• 技能 : 熟悉虛擬化平台(如VMware/Hyper-V), 熟悉多種作業系統(Windows/Linux)及基本網路設定優先。

網絡售前測試工程師

工作範圍：

• 在售前階段為客戶搭建測試環境及開展測試工作。

• 在搭建測試環境及測試過程中能有效且明確地與客戶及廠家進行溝通, 了解客戶測試需求及按照廠家的技術指引進行方案測試。

• 測試完成後整理測試報告。

要求：

• 學歷背景：資訊管理、資訊工程或相關科系學士以上優先。

• 工作經驗：具備 2 年以上網絡整合測試經驗，有參與大型專案（如政府標案、金融、醫療系統）者優先。

• 技能 : 熟悉華為、華三、思科等主流品牌之一的數通產品、熟悉TCP/IP協議、數據通信原理、動態路由協議、VPN技術等基本網絡技術優先。

公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險

薪金：面談

申請方式：

有意者可電郵至 admin@megadatatech.com

系統工程師

薪酬：面談

工作職責：

• 負責電腦服務器和應用程式設置，測試和生產環境的配置和安裝。

• 執行故障排除和增強客戶的系統。

• 配合部門編寫相關的技術文檔。

履歷要求：

• 擁有大專電腦專科或以上學歷；

• 至少1年或以上支援LAN/WAN/無網網絡等網絡環境。

• 具備設置及調配 MS Windows Server，Active Directory，Exchange and VMware ，Backup Software的經驗優先。

• 具備IT行業專業認證如 RHCE/ZCCE/HCIA/HCIP/VCP/Microsoft-Azure Administrator Associate等優先。

• 能獨立行事，於壓力下完成工作。

• 持有本澳有效的電單車或汽車駕駛執照。

• 中英文水平良好

售後服務客戶經理

工作範圍：

• 負責向客戶介紹及銷售公司的服務產品；

• 準備投標工作，制定合同條款；

• 負責售後的客戶跟進服務。

任職要求 :

• 大學畢業，不限專科，有IT行業銷售經驗優先；

• 熟悉辦公室軟件；

• 形象整潔，具有較強的溝通能力；

• 喜歡學習新科技知識及學習應用科技；

• 工作細心負責任；

Maintenance Account manager

Job description:

• Introducing and selling services to customers;

• Preparing the bidding work and formulating the terms of the contract;

• Responsible for after-sales services to customer

Job requirements:

• Graduated from university, not limited to majors, IT industry sales experience is preferred;

• Familiar with office application;

• Clean image and strong communication skills;

• Like to learn new technological knowledge and learn to apply technology;

• Mindful and responsible work;

公司福利：(薪金+津貼+佣金) 年終雙糧，年假、基本醫療保險

軟件開發工程師

崗位要求：

• 本科或以上學歷，計算機相關專業，有一年實際開發經驗；

• 有紮實的計算機語言基礎（JAVA方向或.NET方向）；

• 熟練使用spring、springmvc、spring boot、Hibernate、spring cloud 等框架，有實際項目開發經驗；

• 熟悉常見數據結構和演算法；

• 熟悉Oracle、SQL Server等主流資料庫，精通SQL語言；

• 能夠熟練應用Vue、React、jQuery等前端框架；

• 具備良好的編碼習慣，較好的質量意識及文檔編寫能力；

• 具備良好的溝通能力、學習能力、團隊合作精神，有較強的責任心；

崗位職責：

• 根據開發規範與流程獨立完成模塊的設計、編碼、測試及相關文檔的編寫、維護工作；

• 技術支持現有產品相關的研發工作，解決項目遇到的技術問題及產品使用問題等；

• 在開發團隊中，按照項目負責人要求，獨立有效地完成軟件開發任務

Software Development Engineer

Requirements:

• College degree or above

• Have a solid computer language foundation (JAVA direction or .NET direction)

• Proficient in the application frameworks such as spring, springmvc, spring boot, Hibernate, spring cloud etc., and practical project development experience.

• Familiar with common data structures and algorithms

• Familiar with mainstream databases such as Oracle and SQL Server, and proficient in SQL language

• Proficient in the application of front-end frameworks such as Vue, React, and jQuery

• Have good coding habits, good quality awareness and document writing ability

• At least 1 years of relevant work experience

• Fluent in Cantonese and English

Responsibilities:

• Lead system analysis and design for different vertical markets, undertake core function code writing and develop and maintain system common core modules

• Develop and maintain system platform and framework, identify and rectify technical problems and ensure system performance and stability

• Code and document writing

數據庫系統技術工程師

工作範圍：

• 對數據庫的變更管理，對重要的表結構設計進行評審，將數據庫SQL進行優化。

• 負責數據庫的實施部署、運行維護、日誌分析、性能調優等工作。

• 負責數據庫日常管理，包括數據庫的備份恢復、性能優化、資料移轉、日常監控巡檢、數據庫高可用環境搭建及解決突發和疑難問題。

• 參與專案工作，協助開發、實施，提供數據庫支援。

履歷要求 :

• 澳門合法居民優先。

• 熟悉Oracle/MySQL/PostgreSQL/SQL Server一種或多種數據庫產品，SQL Server優先。

• 擁有計算機工程學位及文憑或相關證書。

• 最少具有兩年相關工作經驗。

• 中英文程度良好。

• 有責任感、能獨立處理日常的工作。

• 擁有正確、合理的邏輯思維。

• 持有澳門有效的電單車或者汽車駕駛執照。

公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險

薪酬 : 面談。

Database system technical engineer

Job description:

• Manage database changes, review important table structure designs, and optimize database SQL.

• Responsible for the implementation and deployment, operation and maintenance, log analysis, performance tuning, etc. of the database.

• Responsible for the daily management of the database, including database backup and recovery, performance optimization, data transfer, daily monitoring and inspection, building a high-availability database environment and solving emergencies and difficult problems.

• Participate in project work, assist in development and implementation, and provide database support.

Resume requirements:

• Priority will be given to legal residents of Macao.

• Familiar with one or more database products of Oracle/MySQL/PostgreSQL/SQL Server, SQL Server is preferred.

• Possess a degree and diploma in computer engineering or related certificates.

• At least two years of relevant work experience.

• Good command of Chinese and English.

• Have a sense of responsibility and be able to handle daily work independently.

• Have correct and reasonable logical thinking.

• Hold a valid motorcycle or car driving license in Macau.

網絡服務技術員

工作範圍：

• 安裝及設置各種資訊網絡系統

• 為網絡及無綫網絡系統進行功能設定及調試

• 對網絡及無綫網絡系統所出現的故障作出診斷及排除

• 為客戶的網絡及無綫網絡系統作定期的維護及保養

履歷要求：

• 本澳合法居民優先

• 大專學歷, 擁有計算機工程文憑或同等學歷

• 最少具有一年相關工作經驗

• 熟識各類網絡及無綫網絡佈設等相關經驗

• 中英文程度良好

• 有責任感、能獨立處理日常的工作

• 能獨立思考、自主能力強

• 持有本澳有效的電單車或汽車駕駛執照

Network Services Technician

Job description:

• Install and set up various information network and wireless network systems

• Function setting and debugging for the network and wireless network systems

• Diagnose and eliminate the faults in the network and wireless network systems

• Regular maintenance and maintenance for the customer's network and wireless network systems

Resume requirements:

• Priority will be given to Legal residents of Macao

• Junior college, Diploma in Computer Engineering or equivalent

• At least one year of relevant work experience

• Familiar with using various network devices on the market, such as: network switches, firewalls, wireless network receivers, etc.

• Familiarity with various Linux operating systems is preferred

• Good command of Chinese and English.

• Responsibility, independent to work, strong autonomy

• Valid driver license of motorcycle or car in Macao

公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險

Company benefits: (salary + allowance) year-end double pay, annual leave, basic medical insurance

薪金：面談

申請方式：

有意者可電郵至 admin@megadatatech.com

技術服務部誠聘

高級網絡工程師

工作範圍：

• 負責網絡設備的安裝及實施，如PA、Fortinet、奇安信、新華三及華為的防火牆、路由器、交換機安裝與配置；

• 為客戶提供網絡技術支援服務，如網絡方案架構設計、技術諮詢、網絡問題解決等；

• 配合部門投標，編寫標書網絡相關的技術文檔。

履歷要求：

• 擁有大專或計算機專科以上學歷；

• 熟悉主流產品(華為、思科、Fortigate、PA)路由器、防火牆、交換機、負載均衡等網絡設備的選型、部署、維護、安全防範；

• 熟悉相關網絡安全產品如網閘、防火牆、防病毒系統、漏洞評估工具、監控產品等；

• 有相關的項目經驗，對主流的安全產品比較熟悉，能編寫技術類文檔；

• 有H3CIE、華為及思科等相關證書優先考慮；

• 持有本澳有效的電單車或汽車駕駛執照。

薪酬：薪酬面談

Senior Network Engineer

Job Description：

• Responsible for the installation and implementation of network equipment, such as the installation and configuration of firewalls, routers, and switches of PA, Fortinet, Qi'anxin, H3C, and Huawei;

• Provide customers with network technical support services, such as network solution architecture design, technical consultation, network problem solving, etc.

• Cooperate with the department in bidding and prepare technical documents related to the bidding network.

Requirements：

• Possess a college degree or above in computer science;

• Familiar with the selection, deployment, maintenance and security of mainstream products (Huawei, Cisco, Fortigate, PA) routers, firewalls, switches, load balancers and other network equipment;

• Familiar with relevant network security products such as network gatekeepers, firewalls, anti-virus systems, vulnerability assessment tools, monitoring products, etc.

• Have relevant project experience, be familiar with mainstream security products, and be able to write technical documents;

• Applicants with relevant certificates such as H3CIE, Huawei and Cisco will be given priority;

• Hold a valid motorcycle or car driving license in Macao.

公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險

Company benefits: (salary + allowance) year-end double pay, annual leave, basic medical insurance

申請方式：

有意者可電郵至 admin@megadatatech.com

MELCO 新濠博亞娛樂有限公司澳門招聘

新濠博亞娛樂有限公司（「新濠」）為一家於亞洲及歐洲區發展、擁有及經營綜合娛樂度假村業務的公司。

2006年12月19日，新濠成功在美國納斯達克證劵市場上市（股票代號：MPEL），集資超過11.4億美元。根據Renaissance Capital以及IPOhome.com資料顯示，該次上市活動為美國2006年第四大招股活動。2011年12月7日，新濠在香港聯合交易所主板作雙重上市（股票代號：6883）。2015年7月3日，新濠自願撤銷於香港聯合交易所之上市地位。2016年5月，新濠國際發展有限公司（「新濠國際」）成為新濠之單一最大股東。及至2017年4月6日，新濠在納斯達克上市的股票代號改為「MLCO」，公司亦正式展開其全新蛻變歷程。

透過與世界知名品牌合作，新濠開創革新的產品及完善的服務，致力為廣泛的客戶群提供最佳的休閒娛樂體驗，並銳意成為區內博彩業的領導者。新濠現正朝著此目標進發，發展及規劃多個項目。

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Sales

• Manager, MICE Sales

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Supply Chain

• Assistant Director, Supply Chain (IT & Gaming)

• Assistant Director, Supply Chain (Central Services)

• Senior Manager, Supply Chain (Project)

• Manager, Supply Chain (Marketing)

• Manager, Supply Chain (IT)

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Hotel Operations

• Manager, Butler Services

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Property Services

• Senior Manager, Property Services

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Retail

• Assistant Director, Retail Strategic Marketing

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Information Technology

• Assistant Director, Infrastructure Integration & Implementation

• Platform Engineer

• Assistant Director, IT Engineering

• Senior Manager, Software Engineering

• Senior Manager, Executive Service Delivery

• Manager, Casino Systems

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Food & Beverage

• Assistant Manager, Restaurant (Sommelier)

• Chef de Cuisine (SEA Cuisine)

• Chef de Cuisine (Italian Cuisine)

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Entertainment

• Manager, Technical Operations (Special Effects)

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Marketing

• Senior Manager, Property Activations

• Manager, Public Relations

• Manager, Events

Application:

Interested parties, please apply via:

https://melcoresorts.wd3.myworkdayjobs.com/en-US/career

公教中心酒店招聘

公教中心酒店 Catholic Centre Hotel

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

• Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

• Coordinate transportation, tours, dining reservations, and special arrangements

• Oversee luggage handling, guest arrivals/departures, and door greeting services

• Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

• Train and guide team members to uphold service standards and guest satisfaction

• Handle VIP requests and resolve guest issues promptly and professionally

• Build and maintain relationships with external vendors and service providers

• Ensure compliance with hotel policies and local regulations

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• -trong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

• Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

• Handle guest inquiries, reservations, and special requests promptly and professionally

• Assist in training and guiding junior reception agents to maintain service quality

• Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

• Ensure accurate handling of payments, billing, and cashiering procedures

• Maintain a welcoming and professional environment at the reception desk

• Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

• 1-2 years of experience in front office or reception operations within hospitality

• Previous experience in a senior or lead role preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

澳門創見孵化中心有限公司招聘

澳門創見孵化中心有限公司於 2017 年 7 月正式成立，是澳門首家專注青年創新創業的加速器平台。

地址位於新口岸友誼大馬路南方大廈4樓，佔地8000平方呎，提供最少1人，最多15人的同時辦公的多元化辦公空間選擇，可滿足不同類型的企業辦公需求。

「服務」我們以澳門為核心，輻射粵港澳大灣區及全球市場，致力於推動 初創項目孵化、協助優質企業加速成長，並為企業提供免費的資源對接服務。

提供全套的辦公傢俱，政策解讀，秘書服務，租賃服務，提供有 償的商事服務，税務登記，金融服務，人才服務，項目申報，會務服務，車務服務，補貼申請，宣傳推廣服務等等·

拎包入駐，比鄰澳門理工大學，5分鐘抵達外港碼頭，十分鐘抵達港珠澳大橋口岸，拱北口岸，青茂口岸

「包含」物業管理費，水電費，空調費，高速網絡，辦公傢俱，清潔費，打印，碎紙機等等

「地址」澳門友誼大馬路1023號南方大廈4樓QRXTZO

「配套」微波爐，飲水機，碎紙機，打印機，路演廳，大小會議室，休息廳，書吧洽談區，可滿足會議，活動，會客，休息等等各種需求

「優勢」

1. 創見孵化器屬於澳門萬國控股集團旗下公司，擁有集團累積35年資源，及海外100+國家的資源免費對接，並且針對入駐企業將納入集團優先供應商名單，與集團項目形成生態及長期合作夥伴

2. 提供免費的政策資訊，基本法

3. 律資訊，政策解讀等等

---

酒店會計經理

任職資格：

• 大專及以上學歷，財務、會計或相關專業；持有 LCCI Level 3 證書者優先。

• 3年以上酒店行業財務工作經驗，其中至少1年管理經驗。

• 熟悉澳門稅務法規（所得補充稅、職業稅、旅遊稅、印花稅及營業稅）申報流程。

• 熟練操作酒店PMS系統及財務軟件，具備基本英文閱讀能力（能處理英文財務文件）。

• 熟悉澳門通用會計準則。

工作職責：

• 統籌日常賬務處理，審核憑證及費用報銷，確保賬實相符。

• 編制月度、年度財務報表及經營分析報告。

• 監督每日營收審核（前台、餐飲等）。

• 主導各類稅務申報（所得補充稅、職業稅、旅遊稅、印花稅），確保合規。

• 對接內外部審計及銀行事宜，協助年度審計。

• 管理財務團隊，制定內部控制流程。

酒店倉管主任

任職資格：

• 高中及以上學歷，物流、倉儲或酒店管理相關專業優先。

• 具備 2年以上酒店或連鎖服務業倉庫管理經驗。

• 熟練操作辦公軟體（Excel）及庫存管理系統。

• 責任心強，數字敏感度高，能吃苦耐勞，具備基本食品衛生安全知識。

• 有良好的組織協調能力，能與相關部門有效溝通。

工作職責：

• 負責酒店所有物資的驗收、入庫、保管及出庫發放。

• 嚴格執行先進先出原則，監控庫存周轉，避免過期或積壓浪費。

• 定期盤點庫存，確保帳、卡、物一致，及時上報庫存預警及報損情況。

• 管理倉庫環境，落實防火、防潮、防盜措施。

• 協同採購部複核訂貨計劃，控制合理庫存量，降低營運成本。

共享空間 / 孵化器 / 國際產業園經理 - 3名

工作說明：

• 負責加速器（孵化器）共用辦公室招租及運營管理

條件要求：

• 相關專業畢業，項目管理，經濟，金融專業畢業優先

• 有共享辦公室管理、地產銷售及租賃經驗優先

共享空間行政文員 - 2名

工作說明：

• 每日負責共用空間的開啟與關閉；

• 維護日常場地的設施設備及進行日常報修；

• 接待客戶參觀並協助招商工作，同時支持空間各類社群活動的舉辦，確保活動的順利開展與場地租賃銷售；

• 負責製作特飲；

• 與會員及協作部門保持良好的溝通與服務，並處理基本的行政文書工作。

條件要求：

• 全日制本科以上學歷

• 形象得體，具備良好服務禮儀與溝通能力;

• 態度熱情耐心，能妥善應對突發情況;

• 堅守崗位、遵守考勤，保密意識強，責任心到位，工作細緻、執行力佳；

• 會做線上品牌運營優先。

物管經理 - 2名

工作說明：

• 區域社區物業服務綜合管理

• 物業管理業務開發協助

• 日夜督勤與品質查核

• 協助社區各項事務

• 配合支援案場活動

• 參與社區會議

• 各項發展建議與推動

• 業主關係管理、同仁關係管理

• 其他主管交辦事項

條件要求：

• 工作經歷：三年以上

• 學歷要求：大學以上

• 有物業相關行業經驗，熟悉社區物業日常運作流程

• 有較強的組織、溝通、協調能力，具備團隊管理能力、突發事件應急處理能力等

物管文員 - 3名

工作說明：

• 接聽來電、來訪接待、維護住戶商戶良好關係

• 負責物業傳真、信件、報刊的收發

• 協助住戶商戶辦理進、退場、物品放行手續、各類證件

• 認真細心處理住戶商戶投訴，並及時向上反映

• 前臺區域的檔、物品整理，保持整潔

• 更新整理物業日常資料，完成上級交待任務

• 物業管理費，停車費等費用的收取和登記。

條件要求：

• 學歷要求：大學以上

• 熟練電腦一般文件操作，如文字輸入和表格製作

• 熟悉社區物業日常運作流程優先

• 有較強的組織、溝通、協調能力，具備團隊管理能力、突發事件應急處理能力等

地產策劃 - 3名

工作說明：

• 負責統籌房地產公司高端樓盤交付節點計畫、交付落地管理標準要求，保證樓盤交付全流程高效完成；

• 制定交付活動實施標準及交付考核機制，圍繞交付考核目標達成，協同工程、物業等專業，推動專案交付實施；

• 負責客服人員技能培訓，保證人員在崗期間行為符合工作規範，工作時自然、大方、得體運用各種服務敬語，提高客戶滿意度；

• 參與重大客訴事件的方案策劃與實施處理，提出合理化意見；

• 負責公司形象維護，保持良好的客服形象；

• 其他因公司業務需求委派的工作。

條件要求：

• 大學及以上學歷，形象佳，粵語普通話熟練；

• 房地產客戶關係或物業客服相關崗位5年以上工作經驗，有高端地產專案客服工作經驗；

• 服務意識強，富有團隊合作精神；

• 工作積極主動，熟悉客戶服務管理體系，有較好的應變能力，解決問題能力；

• 能接受到香港及其他地區出差；

• 有房地產仲介人牌照。

地產銷售專員 - 3名

工作說明：

• 負責公司專案產品的銷售及推廣，客戶的接待、諮詢工作，為客戶提供專業的房地產置業諮詢服務

• 負責接待並完成接待後的客戶回訪、成交、簽約、回款等相關工作，按時完成公司下達的各項業績指標

條件要求：

• 具備房地產行業從業經驗

• 瞭解橫琴、大灣區相關政策，有大型房地產企業相關工作經驗者優先考慮

國際貿易主管 - 3名

工作說明：

• 根據公司整體業務規劃，參與制定外貿方案，確保其持續適應國際貿易市場發展趨勢，並帶領團隊完成公司的任務；

• 制定海外客戶拜訪與市場開拓計劃，同時統籌並參與各部門商務談判，合同簽訂，客戶維護，風控審核等；

• 有效利用外貿線上平台，開發工具以及國際營銷渠道，為公司獲取並維護優質海外客戶資源，推動訂單落地與業務增長。

條件要求：

• 學歷：全日制本科以上學曆，國際貿易、供應鏈管理、市場營銷、經濟金融等相關專業；

• 具備優秀的口頭和書面表達能力，懂英文或相關法律或擁有客戶和供應鏈資源優先；

• 從業經驗：具有5年及以上外貿銷售經驗，熟悉外貿全流程業務，並能結合實際工作優化流程；

• 講誠信、責任心強、具備優秀的團隊管理、組織協調、溝通談判能力，妥善處理客戶、供應商等多方關係；

• 具備卓越的商業洞察力和風險識別能力，能夠深入理解市場變化趨勢，敏銳判斷未來發展機遇和風險；

• 具備扎實的財務與數據分析能力。

汽車銷售 - 3名

工作說明：

• 客戶開發，以各種行銷管道開發新客戶，並提升品牌知名度

• 汽車銷售，以專業汽車顧問角色，提供客人車輛介紹與購車流程說明，提升客人對於愛客汽車的品牌信任度

• 汽車整備，溝通客人需求並連繫廠商，負責相關整備事務

• 售後服務，以誠信與熱情的服務態度，協助客戶處理用車相關問題

• 學習汽車美容技術，維護展車內外裝清潔

• 協助汽車美容中心，並接待現場客人

• 執行公司指派之交辦事項

條件要求：

• 熟悉各大汽車品牌

• 有汽車銷售經驗佳

• 熟悉內地、澳門汽車市場

高級朱古力銷售顧問 - 3名

工作說明：

• 門市營運與銷售接待：接待顧客、介紹商品與促銷活動POS操作、收銀結帳與交帳客訴處理、危機處理；

• 店務與行政管理：商品進貨、上架、陳列與庫存管理訂單處理、客服應對、熟悉ＰＯＳ機作業店內整潔與美觀維護、主管交辦事項；

• 商品管理：盤點商品及狀況系統叫貨及請購；

• 業績管理：每日回報業績報表每週客戶意見回饋。

條件要求：

• 有做過店長經驗，男女不限，澳門工作

• 具備良好的溝通能力和服務意識

• 具備團隊合作精神，能夠與同事協作完成工作任務

酒店營運總經理 - 3名

工作說明：

一、營運與策略管理

• 擬定年度營運計畫，設定明確KPI與財務目標

• 統籌酒店營運部門，確保日常營運

• 監控營收、成本與資源配置，達成預算與獲利目標

• 善用數據分析報表，持續優化經營績效

二、領導力與組織管理

• 建立高效團隊，推動跨部門合作與正向文化

• 招募、培訓與績效管理，強化員工留任與發展

• 具備卓越的人際溝通與衝突處理能力

三、顧客服務與品牌經營

• 強化顧客體驗與服務流程，提升滿意度與回訪率

• 發展品牌定位與整合行銷策略，提升品牌能見度

• 結合在地文化資源，打造差異化產品與活動

四、數位與管理系統應用

• 熟悉飯店管理系統（OPERA、PMS、POS、OTA等）

直播基地運營專員 - 3名

工作說明：

• 負責直播基地的運營管理，策劃直播內容

條件要求：

• 熱愛直播事業，對直播有一定瞭解

• 有較強的應變能力和銷售能力

• 有相關工作經驗優先

保險經紀 - 3名

公司福利：

有薪年假及病假，提供員工餐，生日會，完善培訓及晉升制度，公司為優秀職員額外購買商業養老保險。

申請方式：

有意者請將個人履歷，聯絡方式及要求待遇電郵至 hr@vangou.com 主題及附件命名為：姓名 + 申請職位

本公司對所有求職者的簡歷、證明等資料將依法予以保密。

澳門建築材料及工程公司誠聘

Project Coordinator 工程協調員

工作範疇：

• 負責工程協調，倉庫管理

能力要求：

• 大專畢業，具一年或以上工作經驗

• 需外出工作，文件交收

• 良好的溝通能力

• 熟悉MS Office, 中英文程度良好

• 備有電單車及私家車車牌

申請方式：

皇朝區工作，有意者請將履歷、近照、要求待遇等電郵至 newpost.mo@gmail.com。

和記電話 (澳門) 有限公司澳門招聘

有關和記電話（澳門）有限公司

和記電話(澳門)是一家領先的流動電訊服務營辦商，透過覆蓋廣泛的 4G LTE網絡，為客戶提供高質素的話音及數據服務、具創意及多元化的流動通訊內容、國際長途電話及漫遊服務。和記電話(澳門)持續擴展網絡，其國際漫遊服務，遍及逾 280 個國家及地區，覆蓋範圍廣泛。

About Hutchison Telephone (Macau) Company Limited

Hutchison Telephone (Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services through its far-reaching 4G LTE networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions.

NOC Specialist 網絡中心運作維護專員

Responsibilities:

• Provide 7x24 alarm monitoring for the networks

• Network Operation Centre documentation update

• Support Configuration Management (Implement DBCR from other teams)

• Network Problem Reporting, Handling and Escalation

• Handle network complaint cases from customer service department, roaming partners etc.

• Prepare daily, weekly, monthly and special event report

• Perform Fault Management (System Alarm Handling)

• Monitor network performance and integrity using network management tools.

• Identify, diagnose, and resolve network issues promptly to minimize downtime.

• Coordinate with field engineers and other IT professionals to optimize network performance.

• Manage incident response, including detection, assessment, and resolution1.

• Escalate incidents as necessary to ensure timely resolution and compliance with service level agreements.

Requirements:

• Diploma or Higher Diploma in Electrical or Telecommunication Engineering.

• Strong technical knowledge of mobile telephony.

• Proficient in network monitoring and troubleshooting principles.

• Excellent problem-solving and analytical skills.

• Outstanding communication and interpersonal abilities.

• Ability to work independently and in a team, self-motivated, and well-organized.

• Familiarity with incident management and escalation processes

• Willingness to work in shifts, including nights and weekends.

Account Executive (Corporate Sales) 客戶經理（企業銷售）

Responsibilities:

• Assist to promote IT solution, mobile services and data products or other telecom services

• Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target

• Build up good relationship with account focal and top executives

• Co-ordinate with different departments to maximize business growth

Requirements:

• Secondary school graduate or above

• 1 years’ business sales experience, preferably in Telecom and IT industry

• Knowledge of telecom products and services is an advantage

• Proactive, self-motivated with commitment to achieve sales target

• Good communication and interpersonal skills

• Fluent in Cantonese, English and Mandarin is an advantage

Manager - IT Infrastructure & Operations Management

經理 – 資訊基礎設施與營運管理

Responsibilities:

• Assist to manage IT operations

• Manage IT projects

• Assist to devise development plan for IT network

• Provide solutions to Marketing team for new services deployment

• Work with vendor for new IT system or service deployment

• Coordinate with Billing team to follow up billing related issues

Requirements:

• Degree holder in Computer Science or Information Systems disciplines

• At least 5 years of relevant working experience

• Good project management skill, and able to manage several projects in parallel

• Good communication skills, fluent in both written and spoken English and Chinese

Manager - Consumer Sales

經理 - 消費市場

Responsibilities:

• Manage sales and business planning for retail channels

• Conduct performance tracking and sales productivity analysis

• Manage sales commission programmes and scheme analysis

• Assist in budget planning & cost management

• Provide commercial support on retail shop, channel and partnership deals

Requirements:

• Degree holder in Business Administration or related disciplines

• At least 5 years of relevant experience in the retail industry

• Business analysis / research experience in Telecom industry is advantageous

• With strong analytical skill and business acumen

• Excellent communication and presentation skills

• Good command of written and spoken Chinese and English, including Mandarin

Manager – Finance

經理 - 財務

Responsibilities:

• Oversee finance daily operations including but not limited to below task:

• In charge of monthly revenue recognition of mobile business

• Monitor / reconcile daily receipts from all payment channels

• Handle customer enquiry/refund and follow up rectifications

• In charge of credit control and debt recovery process

• Support trade sales and invoicing process

• In charge of monthly / quarterly reports required by headoffice

• Assist in internal control implementation and streamline operation flows

• Liaise with internal/external auditors on regular/yearly audit as required

• Provide analytical support to management on ad-hoc assignment

Requirements:

• Degree holder in Accounting/ Finance or related disciplines, preferably with recognized professional accounting qualifications;

• At least 5 years of relevant accounting experience with at least 3 years in supervisory role;

• Responsible, able to work independently and a good team player

• Good command of both written and spoken English and Chinese, Mandarin is an advantage.

• Proficiency in MS Office such as Word and Excel

門市營業代表

工作內容：

• 於門市或展銷場地銷售和記電訊產品及提供售後服務

職位要求：

• 一年以上零售經驗

• 積極主動並具備良好推銷技巧

• 操流利廣東話、懂英語及普通話

Apply Now 申請方式：

We offer competitive salary package and career development opportunity.

Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@hmacao.com.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.

Well Link Bank 立橋銀行澳門招聘

立橋銀行股份有限公司（以下簡稱“立橋銀行”) 成立於1996年，是澳門的一家全牌照商業銀行。

立橋銀行不斷強化科技引領及全方位服務客戶的能力，充分運用金融科技，發揮特色金融及專業服務優勢，佈局金融生態，深耕中小客戶以及個人消費領域經營，做普惠金融的踐行者，為廣大客戶提供更高效便捷的銀行服務體驗，滿足澳門社會全方位的服務需求。

立橋銀行秉持橋樑精神，致力於成為客戶通往成功的橋樑，服務澳門社會個人與企業，與澳門社會互利共贏。

公司官網：https://www.wlbank.com.mo/

1. 分行 – 副行長/行長

職位描述：

• 整體經營管理：全面負責分行日常營運與經營管理，根據總行年度戰略與經營指標，制定分行年度、季度業務發展計劃，拆解零售、對公、存款、貸款、保險、中間業務等各項經營指標，統籌推進落地，確保圓滿完成總下達各項業績目標。

• 市場拓展與客戶經營：負責澳門本地市場資源挖掘與業務拓展，重點拓展本地企業客戶、機構客戶及高淨值個人客戶，搭建穩定的客戶資源體系；維護重點客戶關係，深度挖掘客戶綜合金融需求，推動存貸業務、理財、跨境結算、企業服務等綜合業務落地，提升分行整體營收與市場佔有率。

• 團隊搭建與管理：負責分行團隊建設、人員管理、日常考核與人才培養，統籌櫃員、客戶經理、後勤運營等全崗位工作安排；搭建積極高效的團隊管理機制，開展員工培訓、業務指導與績效激勵，提升團隊專業能力與整體作戰能力，穩定核心團隊。

• -合規風控管理：嚴格落實澳門金融管理局監管條例、反洗錢規章及總行內控管理制度，全面把控分行各項業務操作風險、合規風險、信貸風險與聲譽風險；定期開展分行內控自查、風險排查，配合內外部審計、監管檢查，確保分行全年零重大合規違規、零重大風險事件。

• 品牌與服務管理：負責分行整體服務品質管控，規範前線服務標準，處理重點客戶投訴與重大服務問題，持續優化客戶服務體驗；維護本行品牌形象，積極參與本地金融市場活動、行業交流及公共事務，提升分行區域影響力與市場口碑。

• 聯動總行：對接總行各條線部門，及時落實總行各項管理制度、業務政策及專項工作部署，定期匯報分行經營數據、業務進展、風險情況及工作規劃，完成總行下達的各項專項任務。

任職要求：

• 學歷要求：大學本科及以上學歷，金融、銀行學、會計、財務管理、工商管理、經濟學等相關專業，持有MBA、高級會計師、金融風險管理師等高級資格證書者優先。

• 工作經驗：5年及以上銀行業全職從業經驗，其中不少於3年銀行分行中高層管理崗位經歷；熟悉澳門零售銀行、對公銀行全流程業務，有成熟的本地客戶資源、市場拓展經驗及業績成果，有大型本地銀行、外資銀行分行管理經驗者優先。

• 專業能力：熟悉監管政策、反洗錢條例、銀行內控風控體系及本地銀行經營模式；具備紮實的銀行業務知識、市場研判能力、業務規劃能力，能夠獨立制定分行經營策略、破解業務痛點、帶領團隊完成業績指標。

• 語言能力：流利粵語、普通話、英語口語溝通與書寫，熟練英文商務讀寫，可獨立處理英文監管文件、客戶協議及行業對接工作。

• 綜合素養：具備優秀的戰略思維、全局把控能力、領導統籌能力、商務談判能力及資源整合能力；具備極強的市場敏感度、業績導向與責任擔當，抗壓能力強，可適應高標準管理工作節奏；職業操守優良，無金融行業違規記錄、無不良征信及違法違紀記錄。

2. 分行 - 客戶經理

職位描述：

• 客戶開發與拓展：負責高淨值客戶、中小微企業客戶的挖掘與拓展，通過線下走訪、市場活動、客戶轉介等多渠道開發新客戶，持續擴充客戶資源庫，完成新增客戶、存款規模、資產規模等核心業績指標。

• 金融業務營銷：熟練推廣銀行各類零售及企業金融業務，包括存款理財、信用卡、個人貸款、企業貸款、跨境結算、匯兌服務、保險代理、中間業務等，根據客戶資金情況、經營需求定制匹配的綜合金融服務方案。

• 客戶關係維護：負責存量客戶的日常維護、走訪溝通，跟進客戶資金動態與經營變化，及時響應客戶金融需求，解決客戶業務辦理過程中的問題，提升客戶滿意度、忠誠度及客戶資產留存率，挖掘客戶二次、多次業務價值。

• 合規業務操作：嚴格遵循澳門金融管理局監管規定、反洗錢條例及銀行內部管理制度，做好客戶身份識別、資料審核、業務盡職調查、交易真實性核查等工作，規避營銷過程中的操作風險、合規風險與信貸風險，確保所有業務合法合規開展。

• 市場與數據管理：持續跟進金融市場動態、同業產品政策及本行最新業務規則，及時調整營銷思路；按時完成業務數據統計、工作匯報、客戶檔案更新歸檔等工作，建立規範的客戶管理台賬。

• 配合分行運營：配合分行整體業務規劃與營銷活動，積極參與銀行品牌推廣、社區金融服務、企業沙龍等市場活動；配合櫃檯及後勤部門完成業務對接，保障客戶業務高效落地，協助完成分行下達的各項臨時專項工作。

任職要求：

• 學歷要求：本科及以上學歷，金融、經濟、會計、市場營銷、工商管理、商務管理等相關專業優先，綜合素質優秀者可適當放寬條件。

• 工作經驗：擁有1年及以上銀行客戶經理、金融營銷、企業對接、客戶服務相關經驗優先，熟悉金融市場及銀行產品業務。

• 語言能力：流利掌握粵語、普通話、英語，可獨立對接外籍客戶、處理英文金融單據及資料。

• 專業能力：具備良好的市場敏感度、商務溝通、談判協調及資源拓展能力，善於挖掘客戶需求、整合金融產品資源；熟練使用Office辦公軟件，具備基礎數據整理與客戶管理能力。

• 綜合素養：形象端莊、性格開朗、親和力強，具備極佳的服務意識與執行力；業績導向明顯，抗壓能力強，敢於挑戰業績指標，熱衷市場拓展工作；恪守金融職業操守，無違規違法記錄、無不良從業記錄。

• 專業資格：持有金融從業資格、保險從業資格證書優先；具備客戶資源，熟悉金融生態圈優先；可快速到崗、願意長期穩定發展者優先。

3. 法律合規部 – 主任 / 高級主任

職位描述：

• 合規制度體系建設：跟蹤最新監管法規、金融政策及本地法律條例，結合本行業務實際，負責梳理、修訂、完善合規管理制度、操作流程及內控規範，確保行內制度與監管要求同步對接、合法合規。

• 反洗錢與反恐怖融資管理：落實反洗錢、反恐怖融資監管要求，負責客戶盡職調查、可疑交易識別、交易監測、名單過濾等合規管理工作；定期開展反洗錢自查、漏洞排查，完善反洗錢管控流程，按要求完成監管報送工作。

• 監管合規與檢查配合：負責日常監管數據、合規報表、專項材料的整理與報送；配合監管部門、內外部審計、合規專項檢查工作，整理檢查資料、回覆監管詢問、落實檢查整改事項，跟進整改閉環管理。

• 法律事務處理：負責處理日常法律諮詢、業務法律疑難解答；協助處理客戶糾紛、投訴爭議、業務違規事件，提供專業法律支持；協助開展債權維護、逾期業務處置等相關法律輔助工作。

• 合規自查與風險管控：定期組織開展各部門、各分行合規自查、內控風險排查，梳理業務運營中的合規隱患，形成自查報告與整改方案，跟進問題整改落地，防範操作風險、合規風險、聲譽風險。

• 合規培訓與文化建設：負責策劃並開展年度合規培訓、反洗錢培訓、新法規解讀培訓，面向前線營運、營銷及後勤崗位開展分層培訓；普及金融合規知識、監管政策及職業操守要求，營造全行合規經營氛圍。

• 檔案管理與日常工作：負責合規文件、監管資料、自查報告、培訓記錄等資料的分類歸檔與保密管理；完成上級交辦的法律合規專項工作及臨時任務。

任職要求：

• 大學本科及以上學歷，法律、法學、金融、合規管理、經濟等相關專業優先。

• 擁有4年及以上銀行業法律合規、內控風控、反洗錢管理相關工作經驗，熟悉監管規範、銀行合規運作模式，有銀行、金融機構同崗位從業經驗者優先。

• 持有法律職業資格證、合規管理師、反洗錢認證等相關專業資格證書優先。

• 流利粵語、普通話讀寫溝通，熟練英文商務及監管文件讀寫，可獨立處理英文合規資料、監管報送文件。

• 工作嚴謹細緻、原則性強、責任心重，具備極高的職業操守與保密意識；具備優秀的邏輯思維、風險敏感度、溝通協調能力與問題處置能力；抗壓能力強，可獨立推進各類合規專項工作；無金融行業違規記錄、無不良從業及違法違紀記錄。

4. 信息科技部-項目經理（大數據方向）

職位描述：

• 項目規劃與管理：負責銀行數據倉庫建設項目的整體規劃、進度管控、資源協調及風險控制，確保項目按時、按質交付。

• 需求分析與方案設計：與業務部門（如信貸、風控、財務等）緊密協作，梳理數據需求，制定數據倉庫的技術架構方案及實施路線圖。

• 供應商與技術團隊管理：對接外部技術供應商及內部開發團隊，監督系統開發、集成測試、數據遷移及上線部署的全流程。

• 數據治理與品質保障：推動數據標準化、數據品質管理體系的建立，確保數據倉庫的數據完整性、準確性與安全性。

• 彙報與溝通：定期向部門管理層及項目委員會彙報項目進展、關鍵里程碑及待解決問題。

• 新技術調研：關注大數據領域前沿技術趨勢，結合銀行業務場景提出優化建議。

任職要求：

• 計算機科學、信息技術、數據科學或相關專業本科及以上學歷。

• 3年以上IT項目管理經驗，其中至少1年專注於數據倉庫或大數據平臺建設項目；有金融行業（尤其是銀行）數據倉庫實施經驗者優先。

• 熟悉主流數據倉庫技術棧（如Teradata、Greenplum、Snowflake、ClickHouse等）；掌握數據建模方法論，具備ETL流程設計與優化經驗；瞭解SQL及常用數據分析工具（如Tableau、PowerBI）的基本原理。

• 持有PMP、PRINCE2或Scrum Master等相關認證者優先；具備良好的跨部門溝通能力、風險識別與應對能力。

5. 零售銀行部-綜合營銷經理（證劵方向）

職位描述：

• 證券交易運營：負責交易時間內證券系統的維護與實時監控，確保系統穩定運行並妥善處理突發事件；負責新股IPO登記、轉倉申請及上市公司企業行動（Corporate Actions）等日常運營，並嚴格監控孖展客戶的實時保證金水準。

• 專業客戶服務：接聽銀行證券業務熱線，解答客戶各類諮詢，提供高效、專業的技術與業務支持。

• 營銷活動落地：結合市場形勢與業績指標，獨立或協同制定證券業務的營銷活動方案，並推進全流程的落地與執行。

• 產品與流程優化：針對證券 APP、交易系統及內部流程提出優化與創新需求，主導需求優先級評估，並負責產品上線前的驗收與測試。

• 日常支持：完成上級安排的其他相關工作。

任職要求：

• 本科及以上學歷，金融、經濟、財務、工商管理等相關專業；

• 3年或以上銀行/證券/基金/保險機構投資產品相關工作經驗；

• 具備證券運營及客戶服務經驗，熟悉證劵系統操作；

• 具備產品設計、風險評估、收益測算與市場分析能力；

• 具備一定的抗壓能力和多任務處理能力，堅韌踏實，認可我行的企業文化。

6. 投資總監

職位描述：

• 投資戰略制定與資產配置：結合全球宏觀經濟走勢、港澳及大灣區金融市場行情、本行整體風險偏好與流動性要求，制定年度、季度全行投資戰略規劃與資產配置方案；統籌銀行自有閒置資金、理財池資金的投向管理，涵蓋債券、貨幣基金、權益類產品、結構性存款、跨境固收產品等標的，實現穩健增值。

• 宏觀投研與市場研判：跟蹤全球利率、匯率、港股、債市及大灣區跨境金融政策變動，開展宏觀市場分析、資產行情研判與投資風險前瞻預警；定期出具投研報告、市場風險分析報告及投資組合复盘報告，為高層管理層提供專業投資決策建議。

• 投資組合管理與收益考核：負責全行投資組合動態調倉、止盈止損管理，優化投資結構，嚴格控制市場風險、流動性風險與信用風險；對接全行投資業績指標，跟蹤投資組合收益率、最大回撤等核心數據，保障全行投資收益達成年度考核目標。

• 金融投資產品准入與盡調：負責行內代銷投資類理財產品、基金、債券、保險投資型產品的准入盡職調查、風險評級與上架審核；篩選優質資管合作機構，建立白名單合作體系，把控前端產品准入風險，匹配本行客戶風險承受等級。

• 跨境投資與機構業務拓展：深耕澳門及粵港澳大灣區跨境投資場景，拓展跨境資產配置、跨境資金對衝、機構專戶投資等業務；維護境內外資管公司、券商、基金公司、信託等上游合作渠道，搭建穩定的投資業務合作生態。

• 投資合規與監管報送：嚴格遵照澳門金融管理局投資業務監管規則、反洗錢要求及行內風控制度開展各類投資操作；負責投資業務相關監管報表、業務數據的統計與上報，配合內外部審計、監管專項檢查，落實投資條線合規整改工作。

任職要求：

• 大學本科及以上學歷，金融、經濟、投資學、財務、資產管理等相關專業；持有CFA、FRM、CPA等高含金量金融證書者優先。

• 8年及以上銀行財資、資產管理、證券基金投資從業經驗，其中不少於4年同崗位投資團隊管理/投資總監管理經歷。

• 精通固收類資產、貨幣市場工具、跨境投資產品、外匯對衝等全類投資標的；具備獨立搭建銀行投資組合、宏觀投研分析、大額資金運作能力；熟悉銀行資產負債管理流程、投資風控體系及金融產品准入全流程；具備紮實的報告撰寫與數據分析能力。

• 擁有豐富的境內外基金、券商、資管、債券承銷等上游合作資源，熟悉粵港澳大灣區跨境投資業務規則與市場脈絡者優先。

• 流利粵語、普通話商務溝通及書寫，熟練英文投研文件、監管文件、境外合作文書讀寫，可無障礙對接境外機構與監管單位。

• 具備敏銳的金融市場敏感度、獨立投資決策能力與風險敬畏意識；管理思維清晰、抗壓能力極強，能夠平衡投資收益與合規風險；職業操守端正，無任何投資違規、從業不良記錄及違法違紀記錄。

7. 科技部 – AI轉型項目主管

職位描述：

• 戰略規劃與落地：負責制定銀行AI轉型的路線圖、實施策略與年度計劃，明確優先領域與價值目標；主導全行重點AI項目（如智能風控、智能客服、運營自動化、數據智能應用等）的規劃、立項與全生命週期管理。

• 項目管理與協同：建立並管理AI轉型項目群，協調技術、數據、業務、風險、合規等多部門資源，確保項目按時、高質量交付並實現業務價值；管理項目預算、資源、進度與風險，定期向高層彙報轉型進展與成效。

• 能力建設與推廣：推動AI技術平台、工具和標準化體系的建設，提升全行AI研發與應用的效率；策劃並組織AI賦能培訓、工作坊與內部推廣，培育銀行的AI文化與人才梯隊。

• 生態合作與洞察：評估並引入外部先進的AI技術、解決方案與合作夥伴，構建共贏的AI生態；持續追蹤金融科技與AI領域的前沿趨勢，為銀行戰略提供決策輸入。

任職要求：

• 碩士及以上學歷，計算機科學、人工智能、數據科學、金融工程等相關專業優先。

• 5年以上大型科技或金融企業AI/數據類項目規劃與管理經驗，有0到1推動企業級AI轉型經驗者優先；深刻理解銀行業務流程、風險控制與合規要求。

• 項目管理：精通敏捷、瀑布等項目管理方法論，持有PMP、敏捷項目管理認證者優先；具備管理複雜項目群的能力。

• 機器學習：深入理解機器學習、深度學習、自然語言處理、知識圖譜等主流AI技術及其應用場景，能與技術團隊深入對話。

• 業務協同：具備出色的業務洞察、跨部門溝通與高階協調能力，能夠有效推動業務與技術融合。

• 戰略思維：具備出色的分析、規劃與解決問題能力，能以結果和價值為導向；具備豐富的內外部資源整合與合作夥伴管理經驗。

8. 營運部 - 經理 / 高級經理

職位描述：

• 負責每日清算業務的複核、對賬，如票據清算、電匯處理、頭寸調撥、證券債券清算、開立賬戶、貿易融資等。

• 編製運營手冊、標準化操作程式（SOP）及操作指南類文檔，推動部門作業流程規範化；

• 協助準備每日和月度運營報告；

• 受理各營業網點和前線部門的業務諮詢，協助為前線部門提供運營支援及服務；

• 熟悉國際結算、清算、票據相關慣例及業務規則，配合完成相關業務操作與系統優化工作。

任職要求 : 

• 大學本科或以上學歷，財務會計、金融經濟等相關專業背景。

• 具備銀行運營部工作經驗者優先錄用，熟悉銀行支付結算、賬戶管理、資金清算等流程尤佳。

• 粵語、普通話、英語口語與書面表達能力良好，能流暢應對內外溝通場景。

• 熟練操作電腦及常用辦公軟件，具備強烈的責任心與風險意識，能在壓力下開展工作。

• 注重細節管理，工作紮實細緻、態度嚴謹。

9. 營運部 - 清算高級經理 / 副總監

職位描述：

• 科技清算體系建設：搭建並持續完善科技驅動的清算業務架構，牽頭推進清算系統（如核心清算平臺、跨境支付系統、自動化清算工具）的選型、開發、上線與反覆運算優化，確保系統功能適配多幣種清算、即時結算、跨境資金劃轉等業務需求。

• 主導清算業務數位化轉型，推動清算流程自動化（如智慧對賬、自動清算指令生成、異常交易智慧預警）、智慧化升級，降低人工作業依賴，提升清算效率與準確性。

• 負責清算系統資料治理與安全管控，建立資料品質核查機制、系統災備與應急恢復方案，保障清算資料完整性、安全性及系統連續穩定運行，符合監管對金融科技業務的安全合規要求。

• 清算業務運營管理與風險管控：負責清算業務運營，涵蓋境內外支付清算、資金對賬、帳戶管理、清算差錯處理等，建立標準化操作流程（SOP），確保清算業務合規高效開展。

• 強化清算風險科技防控，搭建智慧化風險監測體系，通過系統工具即時監測清算資金流向、交易合規性、流動性風險，對異常交易及時預警並推動處置，防範清算違約、操作失誤等風險。對接支付系統、銀聯、SWIFT 等外部清算管道，優化介面適配與資料交互機制，保障跨機構、跨區域清算業務順暢對接。

• 牽頭處理重大清算突發事件（如系統故障、跨境清算延誤、資金劃轉異常），制定科技化應急處置方案，推動快速回應與問題閉環。

任職要求：

• 本科及以上學歷，電腦、金融、會計、資訊管理等相關專業優先，具備CPA、FRM、CDCS等證書者加分。

• 5年以上銀行清算、支付結算或金融科技相關經驗，具備商業銀行或頭部支付機構清算系統建設經驗者優先。

• 精通銀行清算業務架構，熟悉多幣種、跨境清算流程及國際標準。

• 邏輯嚴謹，具備出色的溝通協調和抗壓能力。

10. 科技部 - 項目經理

職位描述：

• 負責項目從立項、計畫、開發管理、上線、監控、維護的全生命週期管理，製定嚴謹的項目計畫（涵蓋範圍、時間、成本、品質、資源）。

• 高效調度內外部資源（開發、測試、業務、供應商、運維等），明確團隊目標，消除執行障礙，確保高效協作。

• 主動追蹤項目進展，識別潛在風險與問題，製定應對策略並定期向管理層匯報專案健康度。

• 嚴格把控交付物標準，管理專案變更請求，確保產出符合業務需求與合規標準。

• 總結項目經驗教訓，參與優化部門項目管理流程、範本和工具，促進組織項目管理能力的提升。

任職要求 : 

• 本科及以上學歷，電腦、資訊管理、工程管理等相關專業優先。

• 具備2年及以上金融行業或軟體/IT項目管理經驗，銀行核心系統、投资系统、财务系统、信貸系統類項目經驗者優先。

• 持有PMP、Prince2 或資訊系統項目管理師等專業認證者優先。

• 熟練運用Project、Jira、禪道等至少一種項目管理與協作工具。

• 熟悉軟體發展生命週期（SDLC）和IT基礎設施知識，具備一定的技術理解能力，能與技術人員有效溝通。

• 具備出色的計畫組織力與多工處理能力、優秀的衝突解決能力技巧。

• 具備高度的責任心與抗壓性，具備強烈的結果導向思維。

11. 科技部 - 基礎架構運維工程師

職位描述 : 

• 整體架構規劃與設計​：

• 負責銀行級IT基礎架構整體規劃，覆蓋私有雲/混合雲、多數據中心、網絡、存儲、服務器、容災備份與安全體系；制定中長期技術路線圖，確保架構滿足高可用、高性能、高安全、可擴展、合規等方面的要求。

• 規劃並建設AI算力基礎設施（GPU/TPU/NPU集群、高速互聯網絡、分布式存儲），支持大模型訓練、微調與推理加速。

• 確保AI平台符合數據安全、模型安全、隱私保護及監管合規要求（如個人信息保護法、算法備案）。

• 審核業務系統的技術選型、部署架構、容量規劃、高可用方案、災備策略、安全設計，確保與銀行整體架構戰略一致。

• 評估業務系統對性能、穩定性、擴展性、可維護性的要求，識別單點故障、性能瓶頸等潛在風險。

• 技術規範與標準建設​

• 制定並持續優化基礎架構技術標準、設計規範、部署規範及運維規範。

• 推動基礎設施自動化、標準化與DevOps/GitOps實踐落地。

• 跟蹤AI基礎設施前沿技術（大模型推理優化、分布式訓練框架、算力調度、存算分離、綠色節能）。

• 新技術研究與引入​

• 跟蹤雲計算、分布式存儲、SDN、零信任安全、信創、AI在銀行業落地場景等技術發展。

• 負責新技術的可行性評估、概念驗證（POC）及生產落地。

• 安全與合規保障​

• 確保基礎架構設計符合銀保監會、人民銀行、網絡安全法、數據安全法​等監管要求。

• 配合審計與安全檢查，落實等保、風險評估及整改方案。

任職要求：

• 大學本科及以上學歷，計算機科學、信息技術、通信工程等相關專業優先。

• 3年以上IT基礎架構相關工作經驗，其中至少2年以上金融/銀行行業基礎架構設計或管理經驗；有中大型銀行、股份制銀行或頭部金融機構同崗位經驗者優先。

• 掌握x86服務器、存儲（SAN/NAS/對象存儲）領域知識，或網絡（路由交換、防火牆、負載均衡）領域知識；熟悉兩地三中心、雙活/多活數據中心、災備體系建設；熟悉主流數據庫與中間件的基礎架構部署與優化，瞭解銀行核心業務系統架構（如核心賬務、支付結算、渠道系統）。

• 具備自動化運維實踐經驗優先（Ansible、Terraform、Prometheus、Grafana等），具備能將複雜 AI 技術需求轉化為可落地的平台方案經驗優先。

12. 零售銀行部 – 綜合營銷經理 

職位描述：

• 產品全流程管理：負責零售客戶投資理財產品全生命周期管理，涵蓋產品引入、設計、定價、合規審查、上市推廣、績效追蹤與優化退出等。

• 產品規劃與引入：跟蹤宏觀市場、同業動態與客戶需求，制訂零售投資產品策略與產品清單，負責基金、債券、結構性產品、保險連動投資等產品的盡調、准入評估與引入落地，搭建與優化產品矩陣，覆蓋保守、穩健、進取等不同風險等級客群。

• 產品設計與合規：參與產品結構設計、收益測算、風險等級評估與銷售適當性管理，確保產品全流程符合澳門金融管理局、《個人資料保護法》及銀行內控要求，編制產品說明書、銷售手冊、培訓材料與信息披露文件。

• 推廣執行與培訓督導：制定產品推廣方案，協助分行營銷與客群精準運營，對前線分行開展產品知識、銷售邏輯與合規要求培訓，對分行產品營銷業績進行管理和追蹤，促進業務提升。

• 風控與績效管理：監控產品規模、申贖、客戶覆蓋、收益表現與風險指標，識別產品運行風險，推動問題整改與突發事件處置，定期出具產品運營分析報告，為管理決策提供依據。

任職要求：

• 本科及以上學歷，金融、經濟、財務、工商管理等相關專業；

• 3 年或以上銀行/證券/基金/保險機構投資產品相關工作經驗；

• 熟悉各類零售投資產品（基金、結構性產品、債券、保險理財等），具備產品推廣培訓和營銷業績督導經驗；

• 具備產品設計、風險評估、收益測算與市場分析能力；

• 具備一定的抗壓能力和多任務處理能力，堅韌踏實，認可我行的企業文化。

13. 資金部 – 經理 / 高級經理

職位描述：

• 資金交易與投資：構建並管理銀行債券投資組合，策略性配置高流動性資產，在保障流動性前提下提升資金運用效益；執行同業拆借、回購協議、央行公開市場操作等大額資金交易，持續優化融資成本與資金來源結構； 維護並拓展金融同業交易對手關係網絡，提升投資交易效率。

• 資產負債管理與風險控製：開展銀行資產負債結構管理工作，建立與維護流動性風險與利率風險計量指標體系；運用內部資金轉移定價（FTP）機製，引導業務部門定價行為，優化銀行資產負債結構；維護並拓展金融同業關係網絡，協同內部業務單位，製定靈活有效的資金調配與風險管理方案。

• 市場研究與投資分析：深入分析宏觀經濟、貨幣政策及市場趨勢，預判利率與匯率走勢，撰寫專業分析報告，為高層提供決策支援。

任職要求：

• 大學本科及以上學歷，主修經濟、金融、財務、數學、統計等相關專業，具備CFA、FRM等專業資格證書優先。

• 具備4年以上投資交易經驗，具備跨領域（銀行資產負債管理或資金營運相關經驗）整合能力者優先。

• 精通債券市場交易，具備出色的市場判斷與交易能力。

• 熟練運用Bloomberg等金融數據終端，並能熟練使用Excel/VBA等工具進行數據分析與模型建構。

14. 財務會計部 – 主任 / 高級主任

職位描述：

• 負責銀行日常財務會計核算工作，嚴格遵循澳門金融管理局監管規章、本地會計準則及銀行內部財務制度，完成收支核算、賬務處理、往來賬核對等工作，確保賬務真實、準確、完整。

• 獨立編製銀行月度、季度、年度財務報表、管理報表及各類監管報送數據，梳理財務數據邏輯，完成數據分析、差異核查及匯報工作，為銀行經營決策提供財務數據支撐。

• 負責銀行年度財務預算編製、執行跟進與動態調控，跟蹤各條線費用支出、收益情況，開展預算執行分析，有效控制財務成本，優化財務資源配置。

• 協助開展財務合規管理、內控自查及內外部審計配合工作，整理審計資料、回覆審計意見，梳理財務流程漏洞，優化財務管理制度與操作規範，防範財務合規風險。

• 負責銀行稅務申報、稅務核算及稅務合規管理工作，熟悉澳門本地稅務政策，準確完成各類稅務申報、繳納及備案工作，管控稅務風險。

• 歸檔整理財務憑證、報表、合同等財務檔案，落實財務數據及資料保密管理要求，保障財務檔案規範化、標準化管理。

• 協助財務流程梳理及優化、協助財務系統搭建及升級迭代等專項工作，完成上級交辦的其他財務相關工作。

任職要求：

• 大學本科及以上學歷，財務、會計、金融等相關專業優先；

• 具備3年及以上銀行業財務會計經驗，熟悉澳門本地銀行財務核算、報表報送、監管合規、稅務管理全流程；

• 具備財務流程優化、財務系統及投資系統建設經歷者優先；

• 持有會計師、註冊會計師、管理會計師等財務相關專業資格證書優先；

• 精通銀行財務會計核算體系、財務報表編製邏輯，熟悉澳門金融監管政策、銀行內控管理制度及本地稅務條例；

• 流利掌握粵語、普通話，具備良好的英文讀寫能力，可獨立處理英文財務文件及監管資料；

• 工作細心嚴謹、責任心強，具備較強的邏輯思維、數據敏感度及抗壓能力；熟悉銀行財務內控流程，具備良好的溝通協調、團隊協作及執行能力，恪守財務職業操守，清正廉潔，無不良從業記錄。

15. 分行 - 副經理

職位描述：

• 日常營運统筹管理：協助分行行長統籌分行全線營運工作，涵蓋櫃檯業務、客戶服務、後勤營運、單證管理、現金調撥等日常事務；監督各崗位嚴格執行總行操作規章及金管局監管要求，梳理營運流程，解決日常營運痛點與異常問題，提升分行整體營運效率。

• 櫃台業務督導與核查：負責督導櫃員日常業務操作，定期開展櫃檯業務自查、賬務核查、單據復核、現金及重要空白憑證盤點工作；及時糾正不規範操作，杜絕操作風險、差錯風險，確保櫃檯業務日清日結、賬實相符、合規有序。

• 內控合規與風險管理：落實澳門金融管理局監管條例、反洗錢、反恐怖融資相關規範及總行內控管理制度；協助開展分行風險排查、合規自查、操作檢查，整理自查報告及整改方案，跟進問題閉環整改；配合內外部審計、監管檢查工作，保障分行無重大合規風險事件。

• 營運數據與報送管理：負責整理、統計分行日常營運數據、業務差错數據、合規檢查數據，定期向總行營運部、合規部上報工作匯報、檢查報告及各類專項資料；建立營運管理台賬，實現風險可追溯、流程可管控。

• 協助分行開展經營業務，配合分行行長開展其他工作。

任職要求 : 

• 本科及以上學歷，金融、會計、財務管理、經濟、商務管理等相關專業優先，條件優秀者可適當放寬。

• 3年或以上零售銀行和分行業務經驗，有2年或以上櫃員工作經驗優先考慮；

• 熟悉銀行櫃檯全業務、內控流程、監管報送及風險管控體系；

• 熟悉監管政策、反洗錢規章、銀行營運操作流程及內控管理制度；具備紮實的銀行櫃台業務、賬務處理、單證管理、風險排查專業能力，能夠獨立處理各類營運異常及風險問題；熟悉銀行核心系統、營運管理系統操作。

• 工作嚴謹細緻、責任心強、風險敏感度高，具備較強的抗壓能力與大局觀；恪守金融職業操守，無金融行業違規記錄、無不良征信及違法違紀記錄。

• 過往經驗較弱者可先考慮為營運主任崗位。

16. 分行 - 櫃員 / 高级櫃員

職位描述：

• 負責臨櫃各類現金及非現金業務辦理，包括開戶、存款、取款、轉賬、匯款、兌換、票據處理、結算等日常櫃檯業務，嚴格按照銀行操作規範及金管局監管要求執行操作。

• 準確完成每日櫃檯賬務核對、現金盤點、單據整理、賬實核對工作，確保當日業務日清日結、數據準確、憑證完整，杜絕操作風險。

• 負責接待客戶，耐心解答客戶關於儲蓄、匯兌、理財、銀行卡、貸款等基礎金融業務諮詢，主動了解客戶需求，提供專業、貼心的櫃檯服務，維護良好的客戶關係與銀行品牌形象。

• 配合銀行零售業務推廣，根據客戶需求合規推介銀行儲蓄產品、理財產品、信用卡、保險及其他零售金融服務，完成基礎營銷指標。

• 嚴格遵守銀行內控管理制度、反洗錢相關規章及澳門金融監管條例，做好客戶身份識別、資料核實、交易審核、可疑交易上報等工作，防範櫃檯操作風險、合規風險及洗錢風險。

• 負責櫃檯各類業務憑證、檔案、資料的分類整理與歸檔，做好櫃檯設備、單證、印章、重要空白憑證的保管與登記工作。

• 配合分行日常營運管理，參加行內培訓及業務考核，主動學習最新金融政策、業務流程及產品知識，完成上級主管交辦的各項日常工作及臨時專項工作。

任職要求：

• 本科及以上學歷，金融、會計、財務管理、經濟、商務管理等相關專業優先，條件優秀者可適當放寬。

• 有澳門本地銀行、金融機構櫃員、前台服務、客戶接待相關工作經驗者優先；無經驗的應屆畢業生、願意長期從事銀行前線工作者亦可應聘，本行提供完整在崗培訓。

• 流利粵語、普通話、英語溝通，可應對外籍客戶諮詢及英文單證處理。

• 熟悉電腦基本操作及Office辦公軟件，反應靈敏、數據敏感度高，做事細心嚴謹，能夠快速熟練掌握銀行櫃檯操作流程與系統使用方法。

• 形象端莊得體、舉止禮貌周到，具備優秀的服務意識、溝通表達能力及親和力；遵守銀行規章制度，職業素養良好，無不良從業記錄、無違規違法記錄。

• 具備良好的抗壓能力及團隊協作能力，服從銀行分行輪調及排班安排。

17. 科技部 - 產品經理

職位描述：

• 深入研究金融市場趨勢與競品分析、結合銀行戰略目標，發掘業務場景與市場機會。

• 與業務部門深度協作，精準提煉核心需求；運用 Axure/Figma 等工具輸出高品質的產品需求文檔（PRD）與原型設計，確保開發邏輯清晰。

• 主導產品從 0 到 1 的研發與上線，協調前臺業務、IT 開發、測試及運營團隊，確保產品在時效與品質上雙重達標。

• 建立產品核心指標體系，監控上線後的數據表現，透過數據分析洞察痛點，持續推動產品功能的優化與版本反覆運算。

• 負責產品上線後的運營支援、用戶回饋收集、產品創新及規劃以及老舊產品的優化管理。 

任職要求 : 

• 本科及以上學歷，計算機、金融工程、資訊化、經濟學、管理學等相關專業優先。

• 具備2年及以上金融行業（銀行、證券、保險、互聯網金融等）產品經理或相關工作經驗，有成功的數位金融產品（如移動銀行、線上信貸、財富管理等）從0到1完整項目經驗者優先。

• 熟悉金融業務（至少一個領域，如零售銀行、公司金融、支付結算、風控等）和監管政策。

• 精通產品設計方法論，熟練操作 Axure、Sketch或 XMind 等設計與思維導圖工具。

• 具備良好的使用者同理心和用戶體驗設計意識。

• 具備優秀的邏輯思維、分析及思考能力、出色的溝通協調能力。

• 具備優秀的跨部門溝通協調能力與資源整合力，能在高壓環境下保持專註並驅動團隊前進。

18. 資金部 - 交易員

職位描述：

• 負責銀行每日資金頭寸管理，確保資金流動性充足並符合監管要求；

• 進行同業拆借、回購協議、央行工具等市場資金調度操作；

• 管理短期資金投資組合，優化資金使用效率及收益；

• 執行利率及外匯市場相關交易，如即期、掉期或遠期合約；

• 定期監控市場利率變化，分析流動性風險與資金成本走勢；

• 與內部業務單位協調資金需求，制定靈活有效的資金調配方案；

• 撰寫資金市場分析報告，向管理層提供決策建議。

任職要求：

• 大學本科及以上學歷，主修經濟、金融、財務、數學等相關專業優先；

• 3年以上貨幣市場、金融同業、債券投資或承銷相關工作經驗；

• 具備銀行、證券、基金等行業背景知識，持有相關專業資格證書（如CFA、FRM等）者優先；

• 維護同業客戶關係，協同完成業務拓展目標；

• 熟悉債券交易、貨幣市場運作及資產托管相關法律法規；

• 具備扎實的數據分析能力、風險定價能力及市場敏感度；

• 熟練使用 Bloomberg、Reuters、Excel 等金融交易與分析工具。

19. 宣傳設計師

職位描述：

• 維護並強化品牌形象：根據銀行年輕化的品牌定位，負責各類視覺設計工作，確保整體風格一致、具現代感與創意美感；

• 完成日常平面設計任務，包括但不限於海報、DM、社群視覺圖、網頁橫幅、EDM、展架、PPT模板等；

• 製作及剪輯宣傳影片或動態素材（短影片、Reels、動畫GIF等）；

• 進行高質量影像編修（P圖）、視覺合成與色彩調整；

• 活動與專案支援：根據活動或行銷專案需求，提供物料設計與編輯支援，包含線上與線下活動；

• AI 設計工具應用：具備 AI 設計工具使用能力者佳（如 Midjourney、Firefly、Runway、DALL·E、ChatGPT 等），能提升效率與創意輸出。

任職要求：

• 專科或以上設計相關科系畢業；

• 具備 1-3 年以上平面設計經驗（銀行或品牌方經驗尤佳）；

• 精通 Adobe Creative Suite（Photoshop、Illustrator、InDesign、Premiere Pro、After Effects 等）；

• 熟悉 Canva 或 Figma 等雲端設計工具尤佳；

• 基礎影片剪輯與動態設計能力；

• 優秀的排版與視覺美感，熟悉年輕族群視覺趨勢與社群媒體風格；

• 對品牌視覺具有整合思維與落地執行能力。

加分條件：

• 有 AI 輔助設計工具實戰經驗者優先；

• 具備社群行銷或數位廣告物料設計經驗者佳；

• 熟悉印刷輸出與設計製程尤佳。

20. 綜合管理部 - 行政專員

職位描述：

• 負責行政接待工作；包括但不限於為重要訪客到訪安排接待等服務；保證客戶招待的合理性和專業性。

• 協助辦公室內務工作；包括但不限於策劃和執行員工福利計劃安排；跟進員工宿舍和辦公室行政系統管理等。

• 負責辦公室環境管理；包括但不限於定期檢查及整理倉庫；協調和安排總行及各分行的節日佈置；及時跟進及處理總行分行的維修工作等。

• 統籌員工福利相關工作；包括但不限於採購員工福利性禮品及籌備執行員工福利活動等。

• 上級主管安排的其他相關部門工作。

任職要求 : 

• 2年或以上相關辦公室行政工作經驗；應屆畢業生大學程度或以上，有籌辦大型活動或社團經驗豐富者優先；

• 具備獨立處理問題能力，細心、富有責任感、溝通表達能力佳；

• 個性自信、開朗、有團隊精神和服務意識；

• 熟悉辦公室電腦軟件操作，精通粵語、普通話。

21. 人力資源主任 / 高級主任

職位描述：

• 協助招聘配置、培訓發展、績效管理、薪酬福利、員工關係、人事檔案管理等各模塊的全流程操作，確保各模塊工作銜接流暢、執行到位。

• 協助招聘全流程管理，包括渠道拓展、面試組織、錄用跟進、入職辦理等，搭建符合銀行需求的人才招聘體系，保障各部門人才供給。

• 開展員工培訓工作，組織開展新員工入職培訓、在職員工專業技能培訓及管理能力提升培訓，跟進培訓效果，完善培訓體系。

• 協助績效管理體系的落地執行，組織各部門開展績效考核、績效溝通及績效結果應用，優化績效考核流程，充分發揮績效激勵作用。

• 協助薪酬福利管理，協助製定並優化薪酬福利體系，辦理社保、公積金及各項商業保險的申報、繳納事宜，核算員工工資、獎金，保障薪酬福利及時準確發放。

• 負責員工關係管理，處理員工入職、轉正、調崗、離職等全流程人事手續，協調解決員工訴求，組織員工團建及文化活動，維護和諧穩定的員工關係，防範員工關係風險。

• 負責人事檔案的規範管理，做好人事信息錄入、更新及檔案歸檔、查閱等工作，確保人事信息真實、完整、規範，符合澳門本地人事管理相關規定。

• 協助搭建並優化人力資源管理製度及操作流程，關註澳門本地人力資源相關法律法規更新，確保人力資源工作合法合規。

• 負責人力資源各項數據的統計、分析，協助出具人力資源報告，為銀行人力資源決策提供數據支撐；完成上級交辦的其他人力資源相關工作。

• 協助推進人力資源管理科技化與線上化，負責人力資源系統的推廣和使用，確保人事審批各項程序及數據規範、準確。

任職要求：

• 本科及以上學歷，人力資源管理、工商管理、心理學等相關專業優先。

• 有銀行業或大型企業人力資源管理工作經驗者優先，具備澳門本地招聘資源優先。

• 熟練使用辦公軟件，能熟練處理人事數據統計、報表製作，能熟練使用Excel函數（必備）；認真嚴謹，擅長快速、準確處理各類人事數據統計和分析。

• 認同銀行企業文化，遵紀守法、誠實守信，無不良工作記錄及違法違規行為，職業操守良好，嚴格保密人力資源相關信息。

• 責任心強、敬業務實，服務意識強，具備良好的抗壓能力與學習能力，善於傾聽員工訴求，態度親和、有耐心。

• 原則性強，能公平公正處理各項人力資源工作，具備良好的職業素養及團隊合作精神。

22. 企業銀行部 - 客戶經理

職位描述：

• 實現業務目標的盈利和增長，包括貸款增長和存款以及其他產品的交叉銷售；

• 監控貸款的品質，確保良好的風險/回報平衡；

• 與現有客戶和潛在客戶建立並維護業務關係；

• 評估信貸建議，確保所有貸款安排結構合理，具備必要的契約/條件，並符合銀行的貸款政策和風險偏好；

• 確保採取與工作職責相關的所有控製措施，將銀行的風險降至最低。

任職要求 : 

• 本科及以上學歷，金融、經濟、市場營銷、工商管理等相關專業有限

• 3-5年或以上企業客戶行銷經驗優先；

• 較強的銷售和客戶服務意識，具有自我激勵和抗壓能力；

• 良好的溝通、人際關係和分析能力；

• 精通中英文，熟悉PC應用軟件。

申請方式：

有意者請將個人履歷及期望薪資以電郵方式發送至：recruit@wlbank.com.mo

（郵件標題請註明申請職位及個人姓名）

HN GROUP LIMITED 殷理基集團有限公司澳門招聘

集團始創於 1920 年，前身為殷理基洋行有限公司，最初以經營進口葡萄牙產品為核心業務，再由零售逐步擴展至不同的服務行業。面對澳門的急速發展，集團化後的殷理基以進一步發展業務覆蓋為目標，專注發掘不同領域的投資及合作機會。多年積累的經驗參與管理，在每個業務上竭力改善澳門居民的生活，並以支持地區的經濟發展為貢獻，締結集團“立足澳門，服務民生”的使命。

旅遊部副總經理

公司概況

殷理基集團有限公司成立於1920年，是澳門地區歷史最悠久、業務範圍最廣泛的綜合企業之一。其旅遊部于1947年成立，是該地區的先驅企業，亦是澳門最早獲得國際航空運輸協會（IATA）會員資格之一，另亦獲得了ISO 9001:2015品質管制體系認證。我們提供全方位的旅行解決方案，涵蓋全球休閒游、個性化高端旅行體驗以及企業會議、獎勵旅遊、會展及培訓（MICE）服務。隨著澳門及粵港澳大灣區的不斷發展，我們正尋求一位戰略領軍者，共同開拓新的增長領域，重點發展高增長的跨境旅遊及醫療康養一體化業務。

工作摘要

旅遊部副總經理將與總經理緊密協作並直接向其彙報，負責統籌日常運營、拓展現有業務管道，並在澳門、大灣區（GBA）及中國大陸地區開拓新的商業收入來源。理想人選需兼具嚴格的運營紀律性與前瞻性的業務發展洞察力，能夠設計並推出高端跨境旅行方案以及專業的健康養生、醫療及生活方式旅遊套餐。

主要職責

戰略領導力與產品開發

• 通過識別並推出連接澳門與其他 GBA 樞紐及國際目的地的無縫旅行套餐，推動跨境發展計畫。

• 設計專業健康旅遊產品，將醫療體檢、療愈度假、抗衰老服務及整體健康體驗與高端旅行物流相結合。

• 在粵港澳大灣區及中國大陸範圍內深化跨境合作，重點面向醫療機構、健康度假村及健康網路，以拓展市場覆蓋範圍。

• 拓展企業MICE服務網路，精准服務尋求專業高管健康療養及大規模團體激勵活動的高價值企業客戶。

運營與團隊績效

• 全面監督零售旅遊服務視窗、銷售團隊、預訂管理系統及專業健康旅遊協調員的日常運營工作。

• 嚴格遵守澳門特區政府旅遊局（MGTO）的法規、健康與隱私規範以及品質管制體系要求。

• 為旅遊行業從業者提供專業指導與技能提升培訓，組建一支能夠高效管理複雜、高互動性的奢華及健康度假客戶體驗的協作團隊。

財務與供應商管理

• 管理部門預算與預測，評估跨境業務及健康領域業務板塊的財務表現是否達到收入目標。

• 協商航空公司、酒店及醫療供應商協議，以確保獲得具有競爭力的採購價格，並為高端客戶提供專屬准入權。

任職要求與資格條件

• 教育背景：酒店與旅遊管理、衛生管理、工商管理或相關專業本科及以上學位。

• 經驗要求：至少具備8–10年在旅行社、目的地管理公司（DMCs）或酒店業部門的晉升管理經驗，其中至少有3年擔任高級管理職務的經歷。

• 行業網路：深入理解澳門旅遊市場及 GBA 區域跨境物流體系，並與醫療機構、養生度假村、航空公司及全球旅遊供應商建立穩固合作關係。

• 語言能力：精通英語及中文（粵語和普通話）的口語與書面表達。

• 流動性：常駐澳門，能夠定期往返於粵港澳大灣區與中國大陸之間，以拓展合作夥伴及企業客戶資源。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至chrisge@serensiawoods.com (電郵上請註明申請之職位)。

行銷、銷售及會員發展經理

崗位概述

高端綜合管理崗，負責營收增長、維護高淨值客群、提升品牌影響力，統籌香港、大灣區及全球市場高端養老、尊享旅居休養、定制企業會員、奢華定制度假全流程業務。

核心工作職責

一、高端度假與目的地運營

1. 面向高淨值多代家庭、康養人群、高端遊客，推廣定制奢華度假套餐

2. 整合高端住宿、私宴、SPA、醫療康養資源，打造高單價度假產品

3. 對接全球頂級旅行定制機構與奢華旅行社，打造標杆度假目的地

二、休養旅居專案運營

1. 面向高淨值人士、康養愛好者、企業高管打造特色康養旅居套餐

2. 打包醫療康養、私廚體驗、高端住宿，推出高價休養產品

3. 主動拓展企業及休閒團體，承接多日私人康養整團訂單

三、個人 & 企業會員銷售運營

1. 開發跨國企業、私人銀行、大型集團，推銷高管康養、企業團建會員套餐

2. 設計分級個人 / 企業會員體系，融合高端養老、醫療康養、專屬禮遇

3. 全權負責全銷售流程：商務推介、實地看房、合同簽訂、客戶入駐

4. 依託資料與客戶回饋制定留存方案，提升會員年續約率

5. 策劃私宴商務沙龍、康養講座、藝術展等高端專屬會員活動，搭建高端社群

四、全球市場拓展與戰略規劃

1. 開拓海外市場，吸引海外高淨值人群、外籍人士、醫療康養遊客

2. 與境外奢華旅行社、私人醫療顧問、海外養老諮詢機構建立分銷合作

3. 代表品牌出席國際高端生活、酒店、醫療展會，提升海外知名度

五、營收增長與戰略統籌

1. 統籌餐飲、康養、客房、地產全品類行銷方案，搶佔高端市場份額

2. 主動挖掘客戶、搭建企業合作管道，完成總部下達的銷售指標

3. 年度營收預測，規劃分銷預算，貼合高端品牌定位

六、品牌與線上行銷

1. 運營官網、高端客戶管理系統、微信、WhatsApp 及海外多平臺管道

2. 協同內部創意團隊與外部廣告公司，統一視覺形象，適配不同地域宣傳文案

3. 研判區域及全球消費趨勢、客戶偏好、新興康養技術，調整經營策略

七、商務合作關係維護

1. 與線上旅行平臺、企業合作方洽談合作條款與定價方案

2. 聯動私人銀行、豪車俱樂部、高端高爾夫球場搭建跨界引流管道

任職要求

• 學歷：市場行銷、酒店管理、工商管理等相關專業本科

• 經驗： 3–8 年高端酒店、私人會所、康養旅居、奢華旅遊、企業 B 端銷售或高淨值客戶服務相關實操經驗

• 業績：有向海內外客戶銷售高價企業套餐、高端會員、奢華旅居產品的成功案例

• 語言：流利中英雙語讀寫，普通話商務溝通熟練；掌握其他語言優先

• 綜合能力：業績導向、溝通得體、具備跨文化服務能力，熟悉大灣區及海外市場拓展業務

薪酬與發展

• 薪資：優厚底薪 + 高額績效提成（覆蓋個人會員、企業訂單、度假及康養套餐銷售額）

• 職業發展：品牌高速擴張，作為核心骨幹擁有廣闊晉升成長空間

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 chrisge@serensiawoods.com (電郵上請註明申請之職位)。

Sales Director / Manager / Assistant Sales Manager

Key Responsibilities

• Report to Senior Management and lead the sales/professional team to achieve business targets assigned by management.

• Drive new business development, execute outbound sales initiatives, maintain relationships with existing clients, and acquire new accounts.

• Deliver sales objectives, drive continuous growth, and actively promote the product portfolio within assigned projects.

• Explore all potential business opportunities to facilitate market expansion and ensure sustainable business growth.

• Introduce and promote unique, exquisite products to mid-to-high-end customer segments.

Requirements

• Degree holder in Marketing, Business Administration, or a related discipline.

• 8 years or more of solid experience in brand, product, or sales management.

• Broad sales and marketing experience, with good exposure to the property development market.

• Proven track record in brand building and management through proactive, strategic communication and public relations programs.

• Self-motivated, aggressive (results-driven), with exceptional interpersonal and communication skills.

• Excellent command of written and spoken English and Chinese (including fluency in Mandarin).

• Willingness to travel as required.

(Candidates with varying levels of experience will be considered for the titles of Director, Manager, or Assistant Manager accordingly.)

Interest parties please send your resume to recruit2@hngroup.com.mo . All applications will be treated in strict confidence and used for recruitment purposes only.

Deputy General Manager for Retail & Distribution Businesses (Macau)

Position Overview

The DGM is responsible for the overall leadership, strategic direction, and operational management of the pharmacy. This position ensures the delivery of high-quality pharmaceutical services, compliance with local regulations, and the achievement of business objectives. The DGM will cultivate a culture of excellence, customer focus, and continuous improvement within the organization.

Key Responsibilities

• Strategic Leadership: Develop and implement business strategies to drive growth, profitability, and market share in Macau's pharmacy sector.

• Operational Management: Oversee daily operations, including inventory management, procurement, logistics, and facility maintenance to ensure efficient and smooth functioning.

• Regulatory Compliance: Ensure all operations comply with Macau's pharmaceutical laws, health and safety standards, and licensing requirements.

• Financial Oversight: Prepare and manage budgets, monitor financial performance, analyses reports, and implement cost-control measures as needed.

• Team Leadership: Recruit, train, and develop pharmacy staff. Foster a collaborative and positive work environment with a focus on professional growth and customer service excellence.

• Customer Service: Uphold high standards of customer service, address customer concerns, and implement initiatives to enhance client satisfaction and loyalty.

• Stakeholder Engagement: Build and maintain relationships with suppliers, healthcare professionals, regulators, and community partners.

• Marketing & Promotion: Lead marketing, outreach, and community engagement strategies to enhance the pharmacy's visibility and reputation.

• Innovation & Improvement: Identify and implement new services, technologies, and process improvements to maintain a competitive edge.

Requirements

• Bachelor's degree or above in Pharmacy, Business Administration, or related field (Master's preferred).

• Minimum 5 years' experience in pharmacy management or a senior leadership role within the healthcare or retail sector.

• Strong knowledge of pharmaceutical products, regulations, and industry best practices.

• Excellent leadership, interpersonal, and communication skills.

• Proven ability to manage budgets, analyses data, and drive business performance.

• Fluency in Cantonese and Mandarin is highly desirable; proficiency in English is an advantage.

• Strong problem-solving, decision-making, and organizational skills.

Interest parties please send your resume to recruit2@hngroup.com.mo . All applications will be treated in strict confidence and used for recruitment purposes only.

Business Development Director / Manager

Responsibilities

• Participate in the management of existing businesses, focusing on market expansion and performance enhancement.

• Support new business development, including identifying market opportunities, devising strategic plans, conducting financial analysis/feasibility studies, and setting up new operations.

• Responsible for identifying new clients, analyzing their needs, conducting business negotiations, finalizing contracts, and ensuring follow-through.

• Work closely with existing clients, providing service and product recommendations through proactive communication to maintain long-term relationships, enhance customer loyalty, and strengthen word-of-mouth.

• Partner with Sales, Product, Marketing, and Customer Experience divisions to co-create and execute unified corporate strategies, driving market share.

• Leverage deep hospitality sector insights to align business expansion with global operational standards. Provide strategic oversight that balances operational efficiency with tailored guest experiences, ensuring asset value preservation and sustainable brand equity growth.

Requirements

• Degree holder in Finance, Business Administration, or a related discipline. A CPA qualification is preferred but not mandatory.

• Combined experience in finance, accounting, and business development/management is highly advantageous.

• Prior experience in the China market is preferred; candidates should possess a fundamental understanding of Chinese business, tax, and legal regulations.

• Strong interpersonal and negotiation skills, with the ability to effectively communicate with clients and government bodies.

• Excellent command of written and spoken English and Chinese (including fluency in Mandarin).

(Candidates with less experience will be considered for the position of Business Development Manager.)

Interest parties please send your resume to recruit2@hngroup.com.mo . All applications will be treated in strict confidence and used for recruitment purposes only.

會計助理 (Assistant Accountant)

主要職責：

• 負責日常會計核算、編制記帳憑證；

• 督促應收帳款及監督庫存狀況；

• 協助分析和編制財務報表；

• 協助處理審計和稅務工作；

• 協助上級處理其他工作事項。

要求：

• 具備大學學位，主修會計或相關學科；

• 具會計經驗者優先；

• 中英文程度良好；

• 熟悉日常辦公軟件（Excel、Word等）；

• 獨立、細心、善於溝通，且具有良好分析和解決問題的能力；

• 能夠承受壓力並按時完成工作。

有意者請填寫申請表（下載鏈接：http://gofile.me/4FXay/DUgZStJwC）連同個人履歷、近照、要求待遇等寄往澳門宋玉生廣場258號建興龍廣場21樓人力資源及行政部收或電郵至recruit2@hngroup.com.mo (信封或電郵上請註明申請之職位)。

Finance Manager

Reporting Line: CFO / Top Management

Location: Based in Macau, willing to work in Mainland China and travel

Job Summary:

Responsible for managing corporate cash flow and preparing accurate cash flow statements. Act as the primary liaison with banks, review/draft general commercial contracts, coordinate with law firms, and apply basic legal knowledge to safeguard the company’s financial and legal interests.

Key Responsibilities:

1. Cash Flow & Treasury Management

• Prepare and analyze cash flow statements (both direct and indirect methods) regularly; forecast short-to-mid-term liquidity needs.

• Assist in annual budget preparation and variance analysis.

2. Bank & Financing Communication

• Handle day-to-day banking matters including loans, credit facilities, L/C, and foreign exchange.

• Prepare financial documents required by banks (e.g., financial reports, cash flow forecasts, repayment schedules).

• Follow up on credit terms, interest rates, and fee negotiations.

3. Contract Review/Drafting & Legal Coordination

• Review, amend, and draft general commercial contracts (e.g., procurement, sales, service, NDAs) to ensure favorable terms and protect company interests.

• Apply basic legal knowledge (e.g., contract law, corporate legal principles) to identify potential risks.

• Serve as the primary contact point with external law firms for complex contracts, litigation, or legal advisory matters.

4. Internal Control & Compliance

• Ensure financial procedures and contract documentation comply with company policies and relevant regulations.

• Assist with basic legal documentation such as company registration or amendment filings.

Qualifications / Requitements:

• Bachelor’s degree in Accounting, Finance, or related field. Holders of CPA, ACCA, or equivalent qualifications will be given preference.

• Minimum 8 years of finance experience, including at least 5 years involving cash flow management and bank liaison. Contract review experience is a plus.

• Proficient in preparing and interpreting cash flow statements.

• Familiar with banking products and operational processes.

• General commercial legal awareness (e.g., able to spot obviously unfair contract clauses or guarantee risks).

• Excellent communication and coordination skills with external partners (banks, law firms).

• Detail-oriented and organized, capable of handling multiple contracts and reports simultaneously.

• Strong business acumen and problem-solving ability.

• Fluent in Chinese (Mandarin), Cantonese and English– both written and spoken.

• Must be willing to work in Mainland China and travel as needed.

Interest parties please send your resume to recruit2@hngroup.com.mo. All applications will be treated in strict confidence and used for recruitment purposes only.

財務會計員

主要工作:

• 負責集團各公司的日常財務工作 (包括開票、匯款、現金收支及零用現金管理)；

• 負責到銀行或政府部門辦理業務；

• 負責處理文書資料、分析歸納，並編制相關財務報表和報告；

• 協助完成上司委派的工作。

職位要求:  

• 需具備責任心、積極主動、做事高效認真及仔細、擁有良好的溝通能力和團隊合作精神；

• 具獨立處理和解決問題的能力，及時完成工作；

• 熟練的電腦技巧(包括操作MS Excel、MS Word)；

• 大專或以上學歷；

• 具有會計經驗更佳；

本公司提供優厚薪酬及多種員工福利，並提供完善晉升機制，有興趣者請提交完整履歷及期望薪酬到 recruit2@hngroup.com.mo。

Management Trainee

We are looking for an enthusiastic, versatile trainee who is keen to learn, willing to undertake challenges and eager to develop new skills. The trainee will assist in many administrative, operational and business development-related tasks.

Responsibilities:

• Support in daily administrative tasks

• Basic translation of documents into English/Chinese

• Assist in devising marketing materials for various departments

• Conduct market research and analysis

• Assist in maintaining the day-to-day operations of departments

Requirements:

• Bachelor’s degree (in any area)

• Proficient in Chinese and English

• Familiar with basic computer applications including Excel, Word, Powerpoint

• Honest and attentive to details

• Willing to take challenges and is able to multitask and work under pressure

• Good communication and problem-solving skills

有意者請將個人履歷、近照、工作經驗、要求待遇等寄往澳門宋玉生廣場258號建興龍廣場21樓人力資源及行政部收或電郵至 recruit2@hngroup.com.mo (信封上或電郵上請註明申請之職位)。

旅遊部櫃台文員

職位要求：

• 高中畢業或以上。

• 熟悉電腦操作及能處理一般文書工作。

• 能書寫和能說流利的廣東話、 普通話及略懂英語。

• 有旅遊業經驗者優先考慮。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

文員

要求：

• 高中畢業或以上。

• 熟悉電腦操作及能處理一般文書工作。

• 能書寫和能說流利的廣東話、 普通話及略懂英語。

• 有保險業經驗者優先考慮。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

項目內部審計專員（監管與稅法合規）

職位要求：

• 協助財務總監執行運營、財務及合規領域的內部審計專案；

• 監督和管理澳門，內地及海外業務的法務、稅務合規及申報工作；

• 根據需要協調特殊任務和臨時專案，與跨職能部門合作，評估並改進內部控制；

• 3至5年相關工作經驗；

• 熟悉香港會計準則及中國內地法律及稅務法規，具香港及內地工作經驗者優先；

• 熟練Microsoft Office、會計軟件。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

財務系統數據遷移及應用專員

職位要求：

• 負責將財務相關工作流程需求轉化為系統配置；

• 在ERP系統建立及數據遷移期間確保財務系統的成功實施和測試；

• 識別系統差距並提供改進建議，為最終用戶提供財務系統和政策方面的培訓和文檔支持；

• 3至5年相關會計工作經驗；

• 具備SAP、ERP相關操作經驗者優先；

• 熟練Microsoft Office、會計軟件。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

Business Development Trainee

Job Description:

• Conduct market research to identify new business opportunities and emerging trends.

• Assist in the development and execution of business development strategies.

• Support the preparation of proposals, presentations, and other sales materials.

• Build and maintain relationships with potential clients through outreach and networking.

• Collaborate with cross-functional teams to ensure alignment on business initiatives and objectives.

• Assist in tracking and reporting key performance metrics related to business development efforts.

• Stay updated on industry trends, competitor activities, and market conditions.

Qualifications:

• A degree in business administration, marketing, or a related field is preferred.

• Strong verbal and written communication skills

• Ability to analyze market trends, business opportunities, and competitor strategies.

• Ability to build relationships with clients and work collaboratively within a team.

• Creative thinking and resourcefulness to find solutions to challenges.

• A self-starter who is eager to learn and take on new challenges.

What We Offer:

• Hands-on experience in business development and sales strategy.

• Mentorship from experienced professionals in the field.

• Opportunity to work in a collaborative and supportive environment.

• Competitive salary and benefits package.

How to Apply:

Interested candidates are invited to submit their resume, expected salary and a cover letter outlining their qualifications and interest in the position to noellam@hnfuels.com.mo

行政辦公室副主任

Responsibilities / Requirements:

• Manage full spectrum of daily office administration and procurement functions.

• Provide a full range of administrative support.

• Review and set up administration workflow and execute internal document control.

• Provide other administrative support to the office and retail outlets.

• Perform ad hoc assignments as required.

• Degree holder in any discipline.

• At least 2-4 years of relevant working experience.

• Good command of spoken and written English and Chinese.

• Excellent in the use of MS Office, especially in Excel and PowerPoint.

• Detail-minded with 'Can Do' attitude.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

Administrative Supervisor / Assistant Administrative Manager

Responsibilities / Requirements:

• Manage full spectrum of daily office administration and procurement functions.

• Provide a full range of administrative support.

• Review and set up administration workflow and execute internal document control.

• Provide other administrative support to the office and retail outlets.

• Perform ad hoc assignments as required.

• Degree holder in any discipline.

• At least 2-4 years of relevant working experience.

• Good command of spoken and written English and Chinese.

• Excellent in the use of MS Office, especially in Excel and PowerPoint.

• Detail-minded with 'Can Do' attitude.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

兼職司機

主要職責：

• 接載公司管理人員或客人，配合管理人員用車需要

• 持有澳門及大陸輕型駕駛執照，需要駕駛往來澳門香港、具良好駕駛紀錄，熟識澳門街道及有豐富駕駛經驗

• 具5年以上專業司機工作經驗

• 誠實有禮、積極主動、有責任心

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

行政助理 / 公司司機

主要職責：

• 協助處理公司一般日常行政事務

• 接載公司管理人員或客人，配合管理人員用車需要

• 持有澳門及大陸輕型駕駛執照，需要駕駛往來澳門香港、具良好駕駛紀錄，熟識澳門街道及有豐富駕駛經驗

• 具5年以上專業司機工作經驗

• 誠實有禮、積極主動、有責任心

• 略懂英文優先

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

外勤文員 / 公司司機

主要職責：

• 負責處理文件存放, 收集及派送文件

• 支援日常辦公室工作

• 持有澳門輕型駕駛執照及電單車駕駛執照、具良好駕駛態度及熟悉澳門各大小街道

• 待人誠懇有禮，有責任心，良好溝通技巧

• 具相關經驗者優先

有意者請將個人履歷、近照、工作經驗、要求待遇等寄往澳門宋玉生廣場258號建興龍廣場21樓人力資源及行政部收或電郵至 recruit2@hngroup.com.mo (信封上或電郵上請註明申請之職位)。

Assistant Sales Manager / Senior Sales Representative

Responsibilities / Requirements:

• To meet business targets assigned by company.

• To follow up new business, handling outgoing sales work, maintaining existing clients and approach new clients to achieve sales targets.

• To deliver Sales objectives and drive Sales Growth, promote product portfolio in assigned projects.

• Explore all business opportunities to aid market expansion and to ensure business growth.

• Unique and exquisite products to mid to high end customers.

• 3 - 5 years experience in brand or product management.

• Broad sales and marketing experience, self-motivated, aggressive, excellent interpersonal and communication skill, and good exposure in the property development market.

• Good command of written and spoken English and Chinese, proficiency in Mandarin.

• Willing to travel and periodic stationing.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

Business Development Director (Base in Macau)

Responsibilities / Requirements:

• As a member of the Company’s top management,

  a) participate in the management of existing businesses, with emphasis on business expansion and performance enhancement;

  b) participate in new business development including: identifying new opportunities, devising strategic plans, financial analysis and feasibility studies; and setting up new operations;

• A combined experience in the fields of finance, accounting and business management or business development is preferred as the job requires, in addition to business experience, basic knowledge of accounting and finance.

• Degree holder in finance or related discipline(s),holder of CPA is preferred though not necessary.

• China experience is preferred as the Company’s business development focuses on China and thus basic understanding of Chinese business regulations, tax regulations and legal requirements is highly preferred.

• Good interpersonal skills, strong negotiation abilities with clients and government bodies.

• Excellent command of written and spoken English and Chinese, proficiency in Mandarin.

• Candidate with hospitality experience is preferable.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

Management Trainee

• We are looking for an enthusiastic, versatile trainee who is keen to learn, willing to undertake challenges and eager to develop new skills. The trainee will assist in many administrative, operational and business development-related tasks.

• Examples of Responsibilities:

• Support staff in daily administrative tasks

• Basic translation of documents into English/Chinese

• Assist in devising marketing materials for various departments

• Conduct simple market research and analysis

• Assist staff in maintaining the day-to-day operations of departments

Requirements:

• Bachelor’s degree (in any area)

• Proficient in Chinese and English

• Familiar with basic computer applications including Excel, Word, Powerpoint

• Honest and attentive to details

• Willing to take challenges and is able to multitask and work under pressure

• Good communication and problem-solving skills

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

Sales Director/ Manager

Responsibilities / Requirements:

• Report to Senior Management.

• To lead the sales/professional team to meet business targets assigned from Senior Management.

• To develop new business, handling outgoing sales work, maintaining existing clients, and approach new clients to achieve sales targets.

• To deliver Sales objectives and drive Sales Growth, promote product portfolio in assigned projects.

• Explore all business opportunities to aid market expansion and to ensure business growth.

• Unique and exquisite products to mid to high and customer.

• Results-based compensation scheme included.

• Degree holder in Marketing, Business Administration or related disciplines.

• 8 years or above solid experience in brand or product management.

• Broad sales and marketing experience, self-motivated, aggressive, excellent interpersonal and communication skill, and good exposure in the property development market.

• Experience in brand building and brand management through proactive and strategic communication and public relations programs.

• Excellent command of written and spoken English and Chinese, proficiency in Mandarin.

• Willing to travel and periodic stationing.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

Assistant HR Manager/HR officer

Responsibilities & Requirements:

• Responsible for a full spectrum of Training & Development function including delivery of in-house training and seminars (such as team building, management skill, etc.), coordinating with external consultant on training & development events

• Responsible for the development and implementation of effective training strategies & personnel training

• Reporting to the Head of HR, responsible to provide professional advice and solutions to the full spectrum of HR functions

• Work closely with business partners to implement talent engagement strategy

• Handle a full spectrum of HR functions and activities including recruitment, coaching, performance management, and employee relationship

• Keep abreast of local legislation’s update and ensure HR policies and practices are complying to local legislation’s

• Degree in Human Resources Management, Business Administration or related disciplines

• Minimum 3 years of relevant working experience

• Proactive, presentable and self-motivated

• Proficient in both written and spoken English and Chinese

• Proficiency in MS office especially Excel, Word and PowerPoint

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

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殷捷有限公司

Business Manager

崗位職責 / Job Responsibilities

1. 核心業務銷售與管理 / Core Business Sales & Management

• 酒類業務：負責洋酒及紅酒的市場推廣與銷售，建立並維護高端客戶及管道關係，完成既定銷售目標。

  Alcohol Portfolio: Drive sales and marketing for imported spirits and red wines; build and maintain relationships with high-net-worth clients and distribution channels to achieve sales targets.

• 藥房業務：依託百年藥房品牌優勢，推廣自有藥品及健康產品，挖掘潛在客戶需求，提升複購率與品牌忠誠度。

  Pharmacy Portfolio: Leverage the heritage of our century-old pharmacy to promote proprietary medicines and health products; identify customer needs to enhance retention and brand loyalty.

2. 跨領域業務拓展 / Cross-Industry Business Development

• 增值服務拓展：積極開拓清潔服務及物業管理相關業務資源，尋找潛在合作夥伴，探索“健康+生活服務”的跨界合作模式。

  Service Expansion: Proactively develop business resources in cleaning services and property management; identify potential partners and explore cross-industry collaboration models combining "Health + Lifestyle Services."

3. 綜合管理與執行 / General Management & Execution

• 多工處理：在多元化業務線中靈活切換，高效統籌酒類、藥品及生活服務專案的進度，確保各項業務指標同步達成。

  Multitasking: Seamlessly navigate across diverse business lines; efficiently coordinate progress for alcohol, pharmaceutical, and lifestyle service projects to ensure all KPIs are met simultaneously.

• 溝通與適應：作為跨部門及對外溝通的核心樞紐，展現極強的適應力，快速回應市場變化及內部業務調整需求。

  Communication & Adaptability: Serve as the core liaison for cross-departmental and external communication; demonstrate high adaptability to respond swiftly to market shifts and internal strategic adjustments.

任職要求 / Qualifications

• 教育背景：全日制大學本科及以上學歷，專業不限（市場行銷、工商管理或醫藥相關專業優先）。

  Education: Bachelor’s degree or above in any discipline (Marketing, Business Administration, or Pharmaceutical-related majors are preferred).

• 工作經驗：5年以上主任級（Supervisor）或以上管理崗位經驗，具備跨行業或多元化業務管理背景者優先。

  Experience: Minimum 5 years of experience at Supervisor level or above; candidates with cross-industry or diversified business management backgrounds are highly preferred.

• 語言能力：中英雙語流利，可作為工作語言進行商務談判、合同審閱及日常彙報。

  Language Skills: Fluent in both English and Chinese (Mandarin/Cantonese); capable of conducting business negotiations, reviewing contracts, and reporting in both languages.

核心素質 Core Competencies:

• 極強的適應力與抗壓能力，能在快節奏、多工環境中保持高效產出。

  Exceptional adaptability and resilience; able to maintain high productivity in a fast-paced, multitasking environment.

• 卓越的溝通協調能力與商業敏銳度，善於整合資源並開拓新業務。

  Outstanding communication and coordination skills with strong business acumen; skilled at resource integration and new business development.

• 具備“多面手”特質，不局限于單一領域，願意主動學習並拓展業務邊界。

  Versatile "all-rounder" mindset; not limited to a single domain, with a proactive willingness to learn and expand business boundaries.

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至：chrisge@serensiawoods.com (電郵上請註明申請之職位)。

市場推廣主任

⼯作地點：珠海橫琴、澳⾨（需兩地往返開展⼯作）

⼯作性質：全職

崗位職責

• 全⾯負責公司產品的市場推廣⼯作，制定產品推廣策略與執⾏⽅案，推動推廣計劃落地實施，完成產品推廣⽬標。

• 負責中英⽂推廣⽂案、宣傳資料、活動⽅案的策劃與撰寫，保證內容專業、通順，契合兩地市場傳播需求。

• 協調內外部資源，開展線上線下產品推廣活動，跟進活動執⾏全流程，跟蹤推廣效果並及時優化⽅案。

• 與團隊、合作⽅及客戶保持⾼效溝通，傳遞產品核⼼優勢，維護良好合作關係，助⼒市場拓展。

• 適應市場⼯作節奏，⾼效處理多項推廣事務，在⼯作壓⼒下保質保量完成各項任務。

• 完成上級交辦的其他市場推廣相關⼯作。

任職要求

• 具備相關市場推廣⼯作經驗，熟悉產品推廣全流程，有粵港澳市場推廣經驗者優先。

• 中英⽂書寫流利，具備優秀的⽂案策劃與撰寫能⼒，能獨⽴完成各類中英⽂推廣材料創作。

• 擁有良好的溝通表達、協調組織能⼒，善於溝通協作，解決⼯作中的各類問題。

• 具備較強的抗壓能⼒、執⾏⼒與責任⼼，能⾼效應對緊急⼯作任務，適應彈性⼯作節奏。

• ⼯作積極主動，具備市場敏銳度，熱愛市場推廣⾏業，有團隊合作精神。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 chrisge@serensiawoods.com (電郵上請註明申請之職位)。

銷售員

工作職責：

• 向顧客介紹及推廣各類產品

• 處理門市銷售、訂單工作

• 定期參與品酒會、展銷活動及客戶拜訪

• 協助管理庫存及貨品陳列

• 中學或以上學歷，具零售或餐飲銷售經驗者優先

• 良好溝通技巧，具親和力及服務熱誠

• 積極主動，具銷售觸覺及團隊合作精神

• 能操流利粵語，略懂英語或普通話更佳

福利待遇：

• 員工優惠

• 在職培訓

• 年終獎金及表現獎勵

• 晉升機會及良好工作環境

有意者請將履歷電郵至 mannlao@hngroup.com.mo

市場策略銷售助理

要求：

• 高中或以上學歷

• 制定年度行銷目標計畫

• 建立和完善行銷資訊收集、處理、交流及保密系統

• 對消費者購買心理和行為的調查

• 對競爭品牌產品的性能

有意者請將個人履歷、近照等電郵至 mannlao@hngroup.com.mo (電郵上請註明申請之職位)。

倉務員

工作職責：

• 負責貨物收貨、點貨、上架及出貨安排

• 管理倉庫貨品擺放及日常清潔

• 協助盤點及記錄貨品存量

• 處理簡單文書及系統輸入（如有需要）

• 與物流部門及其他同事協調貨物流轉

• 中學程度或以上

• 有倉務或物流相關經驗者優先

• 能搬運貨物，具良好體力

• 細心、有責任感、守時

• 能獨立工作及具團隊合作精神

福利待遇：

• 員工購物優惠

• 年終獎金（視乎表現）

• 在職培訓及晉升機會

有意者請將履歷電郵至 mannlao@hngroup.com.mo

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珠海殷浩物業管理有限公司

行政管理職員

工作地點：澳門及橫琴（需兩地往返開展⼯作）

主要職責

• 負責公司日常行政運營、文書往來、文件歸檔、內部流程跟進。

• 負責投標文書全流程工作：標書資料搜集、編撰、排版、校對、組裝、裝標、遞交及標務檔案管理。

• 整理公司資質證件、證件續期、投標資格資料庫維護。

• 負責會議統籌、會議記錄、來賓接待、辦公室行政後勤、物資採購與管理。

• 協助人事文務、考勤統計、對接內外各部門行政事務。

• 協助撰寫行政函件、通知、工作報表及相關文檔。

任職要求

• 大學畢業，行政管理、商務、工程相關學科優先。

• 熟悉投標文書製作及投標流程，有工程/設施管理/物業公司標書經驗優先。

• 熟練 Office 文書排版、文檔整理，中英文書寫及表達良好。

• 做事細心嚴謹、條理清晰、責任心強、能獨立處理標務及行政工作。

• 兩文三語流利，溝通協調能力佳，服從安排、團隊合作意识強。

• 具澳門、橫琴區域工作經驗優先。 

薪酬及福利

• 待遇面議，工作穩定、辦公環境優良、有清晰晉升發展空間。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至chrisge@serensiawoods.com (電郵上請註明申請之職位)。

設施管理業務發展經理

工作地點：澳門、橫琴（需兩地往返開展⼯作）

職位概要

主責澳門及橫琴區域設施管理、清潔，物業托管、機電運維、園區/商業樓宇FM服務業務拓展，負責市場開發、客戶洽談、商務議價、項目落地及業務團隊管理，達成公司年度業務目標。

主要職責

• 制定澳門、橫琴區域FM業務發展策略及拓展計劃，規劃市場佈局。

• 開發商業樓宇、酒店娛樂場、工業園、醫療院校、政府及大型企業設施管理客戶。

• 獨立負責商務洽談、合約議價、報價方案、投標跟進及合約簽約全流程。

• 統籌現有客戶維護、續約談判、增值業務挖掘，提升客戶粘性及營業額。

• 具備團隊管理能力，帶領業務及項目協調團隊，分工管理、目標拆解、培訓及業績監控。

• 搜集市場行情、競品動態，優化服務方案、定價及合作模式。

• 建立澳門、橫琴本地行業渠道、合作夥伴及人脈資源，穩定業務來源。

入職要求

• 5年以上設施管理/物業管理/機電工程相關業務拓展經驗，熟悉澳門及橫琴市場優先。

• 具備強商務議價能力、合約談判及方案策劃能力，能獨立應對大型客戶高層洽談。

• 具備團隊管理、统筹協調能力，有帶領業務團隊經驗。

• 熟悉澳門/內地FM服務流程、投標規則、物業及設施管理合約條款。

• 兩文三語流利，溝通表達及應變能力強，目標導向，可承受業績壓力。

• 有澳門酒店、賭場、大型綜合體、橫琴園區FM拓展經驗優先考慮。

薪酬及福利

薪酬福利全數面議，按資歷、能力、現有客戶資源定制優厚待遇。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至chrisge@serensiawoods.com (電郵上請註明申請之職位)。

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便民集團有限公司

Graphic Designer

About Us:

Farmacia Popular is a leading retail pharmacy chain in Macau, dedicated to promoting health and wellness through high-quality products and exceptional customer service. We are seeking a talented and creative Graphic Designer to join our team and play a vital role in shaping our brand identity and visual communication.

Roles and Responsibilities:

• Design and produce captivating graphics for online and offline platforms, including social media, websites, brochures, and in-store displays.

• Develop visual merchandising materials that align with our brand’s mission and enhance customer experience.

• Prepare and optimize output files for printing houses and vendors, ensuring quality and accuracy in all final designs.

• Collaborate closely with marketing and sales teams to create effective promotional materials and point-of-sale materials (POSM).

• Stay updated on industry trends, design techniques, and software advancements to continuously elevate our visual communications.

• Assist in developing and refining brand guidelines to maintain consistency across all marketing materials.

Qualifications:

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field (a Bachelor’s degree is required).

• Proven experience as a Graphic Designer or in a similar role, preferably within the retail or branding sectors.

• 2–5 years of experience in graphic design roles.

• Strong portfolio demonstrating a variety of design projects, both digital and print, highlighting creativity, consistency, and execution.

Requirements:

• Proficiency in graphic design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools, as well as Canva.

• Strong understanding of brand consistency, visual hierarchy, and design principles.

• Ability to create visual assets for web, social media, print, and presentations.

• Confidence in taking briefs, developing creative concepts, and presenting ideas clearly.

• Familiarity with exporting and optimizing formats for digital use.

• Solid understanding of visual merchandising principles and practices.

• Excellent communication skills, with the ability to articulate design concepts and collaborate effectively within a team (including marketing, content, and product teams).

• Strong attention to detail, with the capacity to manage multiple projects and meet deadlines.

• Familiarity with print production processes and specifications.

• A proactive attitude, with a willingness to learn and adapt in a fast-paced environment.

• Ability to work independently and automate design processes where possible.

• Strong problem-solving skills and the ability to think creatively under pressure.

• Empathy and the ability to understand customer needs, translating them into impactful designs.

• A collaborative spirit, open to constructive feedback, and a strong work ethic.

Interested parties are invited to send your full resume with current to lawrenceluk@hngroup.com.mo and susanna@hngroup.com.mo

貨車司機

要求：

• 初中程度

• 熟悉澳門街道

• 持有有效之澳門輕型車輛執照(即B牌)

• 良好駕駛記錄

• 有派貨經驗者優先

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至susanna@GRUPOPOPULAR.COM.MO (電郵上請註明申請之職位)。

Marketing Officer

Budget: $15000-$20000 per month

Job Description:

• Implement online and offline marketing strategies for the brand, including assist in content creation, support the maintenance of social media platforms, coordination with creative.

• To be responsible for organizing, coordinating with different internal and external parties to prepare online and offline marketing collaterals

• Assist in monitoring and evaluating on effectiveness of marketing campaigns

• Assist in new product launch and sales event/roadshows, including product packaging, planning, preparation and execution.

• Coordinate with vendors for quality POSM / premium development, production and execution under a tight timeline

• Market visit to point of sales to ensure smooth product launch and POP such as TV, wobblers, POSM are all in place.

• Support daily operations, perform general clerical work and any ad-hoc assignment.

Job requirements:

• A Bachelor's degree is required, preferably in Marketing and media related discipline

• 3 years working experience in FMCGs or Retail preferred

• Social media marketing experience

• Good command of written and spoken Cantonese and English. Conversational Mandarin is a plus

• Digital analytics knowledge desirable

• Experience in Adobe Illustrator, Photoshop, AI apllications

• Experience in video production and content creation is a plus

• Creative and well-organised with excellent analytical and problem-solving skills

• Strong sense of responsibility and able to work multi-task and under pressure

• Immediate availability preferred

• Candidate with more experience may be consider for Marketing executive

Interested parties are invited to send your full resume with current to lawrenceluk@hngroup.com.mo

全職髮型師

• 有客底，拆賬高(面議)。

髪型助理

• 需有相關經驗，負責洗頭及協助髮型師妥善完成工作。

頭髪護理員

• 熟練洗頭吹頭，掌握頭部穴位經絡按摩等相關知識及技能，需有相關工作經驗。

美容師

• 為客人提供皮膚護理，美容美體服務，熟悉美容知識及操作程式，掌握各種美容用品，用具的性能，保持工作環境的衛生及整潔。

美容助理

• 有經驗/冇經驗均可，需對工作有熱誠及有責任感，守時有禮。

每天工作9小時中間一小時休息，月休四天，年假七天，其他按照澳門勞工法，傭金+手工+儀容津貼，可根據能力面談，試用期滿可調整底薪。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 penglai@grupopopular.com.mo (電郵上請註明申請之職位)。

健康產品推廣員/健康美容大使

要求：

• 中學程度，具銷售美容護膚品或健康產品經驗者優先

• 性格開朗，親切有禮

• 積極進取，具良好溝通技巧

• 操流利粵語，基本英語及普通話

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 susanna@GRUPOPOPULAR.COM.MO (電郵上請註明申請之職位)。

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豪進建築工程有限公司

高級機電工程師

• 大專本科程度或以上，3 ~ 5 年或以上相關工作經驗

• 懂得使用AUTO-CAD繪圖

• 擁有處理及管理大型工程項目的經驗

• 能操英語及普通話

• 良好的溝通技巧及人際關係

• 負責與工程師，建築師，顧問及其他相關聯絡

• 負責處理項目一般日常事項，監督及管理項目隊伍

• 如相關工作經驗不足者，可申請機電項目工程師

有意者請將個人履歷電郵至 leilachoi@houchun.com.mo 。(電郵上請註明申請之職位)

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便民醫療中心

前台接待員

主要職責：

• 負責醫療中心日常接待工作，解答病人有關掛號、看診等方面的疑問

• 負責醫療中心的客服工作，例如日常收費、月度記帳、微信和電話的處理等

• 負責接待醫療中心的重要客戶

職位要求：

• 能操作流利粵語和普通話，基本英文溝通

• 良好的溝通技巧，具親和力

• 誠實勤奮、有責任心、及注重細節

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 clinic@hngroup.com.mo (電郵上請註明申請之職位)。

Clinic Manager / Assistant Clinic Manager

Responsibilities / Requirements:

• Oversee daily clinic operations, including staff management, service quality, and administrative affairs.

• Lead business development by expanding the client base and promoting the clinic's comprehensive healthcare services.

• Manage relationships and coordinate effectively with clients, insurance companies, and external partners.

• Responsible for cost management.

• Ensure compliance with Macau’s medical regulations while maintaining high standards of patient care.

• Bachelor’s degree or above.

• Preferably 3–5 years of work experience; prior experience in healthcare institutions or private clinics is an advantage.

• Demonstrated business acumen with experience in promoting health management and client development.

• Strong leadership, self-motivation, and sense of responsibility.

• Excellent communication, coordination and negotiation skills.

• Candidates with less experience will be considered for the Assistant Clinic Manager position.

Interested parties are invited to send your full resume with current and expected salary to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

中醫醫生

職位要求：

• 持有澳門衛生局認可的有效的中醫牌照

• 具備針灸、拔罐、艾灸、推拿等中醫技能

• 具有5年或以上獨立診症經驗

• 精通粵語，英語，國語，具有良好的溝通能力

職責：

• 負責中醫日常診療工作

• 為病人提供專業的中醫意見及解答相關疑問

• 根據病人自身的情況，為病人制定全面的中醫健康管理方案，提升病人的滿意度。

西醫醫生

職位要求：

• 持有澳門衛生局認可的有效醫生牌照

• 具備婦科，耳鼻喉科等相關經驗優先

• 具 3 年或以上獨立診症經驗

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 精通粵語，英語，國語，具良好服務態度及溝通能力

職責：

• 負責日常診療工作，提供全科以及特別門診服務

• 為客戶提供專業意見及解答相關咨詢

• 具備客戶健康管理意識，為客戶提供針對性的健康管理方案。

物理治療師

要求：

• 持有澳門居民身份證

• 具澳門政府相關物理治療師牌照。

• 有實際醫院或診所工作經驗者優先

• 工作細心及對病人有耐性。

• 工作積極主動、具團隊精神及責任感

• 具良好服務態度及溝通能力

• 薪資福利，具體面議。

護士

要求：

• 需持有澳門政府註冊護士牌照

• 熟練運用電腦,流利英語,粵語,普通話.

• 工作認真，有耐心

• 有診所或醫院工作經驗優先

• 福利薪資面談

申請方式：

有意者請將個人履歷、近照、工作經驗、要求待遇等寄往澳門宋玉生廣場258號建興龍廣場21樓人力資源及行政部收或電郵至 clinic@hngroup.com.mo (信封上或電郵上請註明申請之職位)。

查詢電話：2852 4468 / 2882 0127

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基創建築工程有限公司

高級機電項目工程師 (電機 / 空調)

• 大學本科畢業

• 七年或以上相關工作經驗

• 熟悉機電系統安裝和相關規範

• 熟悉進度的監控和與各方協調工作

• 具良好溝通技巧

• 負責執行機電安裝工程項目

• 協助投標和排解技術問題

(如相關工作經驗不足者，可申請機電項目工程師)

安全主任

• 負責管理地盤安全、環境及衛生工作

• 巡查地盤、報告、協助及執行安全工作及記錄違規行為

• 協助編制安全環境衛生計劃及監督計劃落實

• 持有澳門 150 小時安全主任證書

• 具有良好中英文水平

工程師 / 助理工程師 (Engineer / Assistant Engineer)

職責範圍：

• 負責機電工程項目的現場監督、進度協調及質量控制。

• 準備工程圖紙、技術提交文件 (Submissions) 及進度報告。

• 與業主、顧問公司及分判商溝通，解決現場技術問題。

• 協助項目經理進行資源分配及安全管理。

職位要求：

• 持有電機、機械、屋宇設備或相關工程學位/高級文憑。

• 工程師需具備 [3-5] 年或以上相關工作經驗；助理工程師歡迎應屆畢業生或具較少經驗者申請。

• 熟悉 AutoCAD 及相關工程軟件。

• 具備良好的中英文溝通及書寫能力。

項目協調員 (Project Coordinator)

職責範圍：

• 負責工地與辦公室之間的日常溝通及文件往來。

• 協調各分判商的施工順序，確保項目按時間表進行。

• 整理及存檔工程日報、材料清單及工地記錄。

• 協助申辦各項工程相關施工准照。

職位要求：

• 高中畢業或以上學歷，具工程相關背景者優先。

• 具備良好的組織能力及溝通技巧，能應對現場突發狀況。

• 熟悉基本電腦操作 (Word, Excel)。

• 工作積極主動，具備團隊合作精神。

有意者請將個人履歷、近照、工作經驗、要求待遇電郵至cecilu@keichongengineering.com (電郵上請註明申請之職位)。

Ultra Clean 澳創潔廢料處理有限公司招聘

We currently have openings for the following positions:

行政文員

主要職責

• 負責日常辦公室行政事務，包括文件處理、檔案管理及數據輸入

• 協助處理內部及外部商業書信、電郵及會議記錄

• 負責辦公室文儀用品的採購、盤點及資產管理

• 協助協調員工入職、考勤紀錄等基本人力資源行政工作

• 接聽電話、接待訪客，並處理日常查詢

• 完成上級安排的其他臨時性行政工作

職位要求

• 高中畢業或以上學歷

• 必須具三年或以上行政或文職經驗者

• 熟練操作 MS Office（Word, Excel, PowerPoint）及中英文電腦打字

• 工作細心、有耐性、具備良好的溝通能力及團隊合作精神

• 能夠在壓力下獨立完成工作，並具備良好的時間管理能力

Administrative Assistant

We are seeking a proactive and detail-oriented Administrative Assistant to support our daily operations and ensure smooth coordination with government authorities. This role is ideal for someone who thrives in a fast-paced environment and has a strong sense of responsibility and organization.

Key Responsibilities:

• Assist in handling applications, submissions, and procedures with various government departments

• Monitor and support compliance with environmental regulations, including the preparation of reports and related documentation

• Liaise with government offices and deliver documents as required

• Prepare meeting minutes, internal reports, and manage daily administrative documentation

• Support HR and administrative functions, including insurance renewals, contract management, and office procurement

• Perform ad hoc tasks assigned by management

Requirements:

• Diploma or above in Business Administration, Environmental Science, or a related discipline preferred

• Strong written and verbal communication skills in both Chinese and English

• Holder of a valid Macau light vehicle driving license

• 3–5 years of administrative experience ; prior experience handling Macau government procedures is a strong advantage

• Familiarity with Macau environmental or administrative regulations is preferred

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Strong analytical thinking and report-writing skills

• Detail-oriented, responsible, and able to work independently with good interpersonal skills

機械師

摘要： 執行由團隊領導分配的維修和保養工作；協助技師提供技術支援，遵守職業健康與安全規定。

主要工作：

• 與其他團隊成員協同工作；

• 按團隊領導分配，進行車輛及垃圾壓縮機的機械維修和保養工作；

• 協助高級技師進行維修和保養工作；

• 為初級技師提供技術支援；

• 向團隊領導報告損壞的工具和設備；

資格與經驗：

• 良好的人際關係能力；

• 能獨立工作；

• 3年或以上汽車車身及機械維修經驗；

• 持有相關證書者優先；

外勤雜務清潔員 (全職/兼職 )

主要工作：

• 清潔辦公室，外勤遞及交派送文件；

資格及經驗：

• 體魄強健；

• 必須持電單車駕駛執照，有輕型車輛駕駛執照更佳；

• 做事勤快細心，有同類工作經驗優先；

• 能獨立處理工作

全職員工可享有以下福利：

• 年終雙糧 (13個月薪金)

• 有薪年假

• 家庭成員醫療及牙科福利

• 人壽保險

• 危疾保險

• 公積金計劃

• 退休計劃

有意者請繕寫履歷，連同應徵信電郵至 ucljobs853@gmail.com。

（所有來函祇作招聘用途，一切資料絕對保密）

HOTEL ROYAL MACAU 澳門皇都酒店招聘

Hotel Royal Macau is an elegant luxury hotel situated on Estrada da Vitoria near the centre of Macau at the foot of the city's legendary landmark, the 174-metre-high hill, Colina da Guia. Well placed for both business and leisure travelers. Well equipped with three stylish restaurants and bar, a Fitness Centre, a swimming pool and a choice of 380 spacious guest rooms and suites over 19 floors, the Hotel Royal presents the highest standards in all areas of accommodation and service. The Hotel Royal Macau is fully equipped to host business meetings and functions accommodating up to 200 people. The opulent furnishings and graceful decor of the hotel create an ideal ambience for work or leisure, and the addition of the latest technologies and a first-class service ensure every detail of the event is a success.

1. 宴會助理銷售經理 Assistant Catering Sales Manager

招聘人數：1名

性別/年齡：男女均可

工作時間：每天9小時，含用餐時間1小時。（需配合活動安排靈活調配，周末及公眾假期如有活動需到場監督）

職位要求：

• 具備3年以上高星級酒店宴會銷售或會議活動統籌經驗，擁有穩固的本地及區域企業客戶網絡；

• 精通宴會銷售全流程，包括客戶開發、提案策劃、合約簽訂、活動執行及後續跟進，能獨立完成銷售目標；

• 擅長與客戶溝通，能準確理解客戶需求，並協調內部部門（廚房、宴會服務、工程等）確保活動順利執行；

• 具備優秀的組織與應變能力，能同時管理多個活動項目，並妥善處理現場突發情況；

• 熟悉酒店系統（如Opera, Shiji）及辦公軟件，能準備專業的銷售方案與報告。

語言/學歷：

• 流利粵語、普通話及英語（書寫及會話），能用英語進行商務洽談及方案撰寫；

• 專科或以上學歷，酒店管理、市場營銷、商務管理或相關專業優先。

2. 收益經理或助理收益經理

招聘人數：1名

性別/年齡：男女均可/45歲以下

工作時間：9：00-18：00, 含用餐時間1小時。周休一天。

職位要求：3年以上酒店預訂或銷售經驗，熟悉使用Opera PMS和Site Minder，需有OTA渠道管理經驗。

語言/學歷：專科或以上學歷（酒店管理、市場營銷、商務英語優先）／流利英語、普通話、粵語

3. 預定部經理

招聘人數：1名

性別/年齡：男女均可/45歲以下

工作時間：每天9小時（含用餐時間1小時），需輪班，周休一天

職位要求：3年以上酒店預訂經驗，熟悉使用Opera PMS和Channel Manager，具有OTA渠道管理經驗優先。

語言/學歷：專科及以上學歷（酒店管理、市場營銷、商務英語優先）/ 流利英語、普通話、粵語

4. 助理房務總監 Assistant Director of Rooms

招聘人數：1名

性別/年齡：男女均可/45歲以下

工作時間：每天9小時（含用餐時間1小時），需輪班，周休一天。

職位要求：

• 需具備5年以上四星級或以上酒店前堂部工作經驗。

• 精通酒店運營系統（如 Opera PMS），熟練使用微軟辦公軟件（Word, Excel, Power BI等）進行數據分析和報告製作；

• 能建立並監督SOP，制定服務標準；

• 能獨立處理緊急情況；

• 擅長處理各項投訴；

• 負責排班、培訓等工作。

語言/學歷：酒店管理、旅遊管理或相關專業本科及以上學歷／流利英語、普通話、粵語

Application:

To apply for this position, please send your detailed resume with recent photo and expected salary to:

Human Resources Department, Hotel Royal Macau, Estrada da Vitoria No.2-4, Macau or E-mail: personnel.roster@hotelroyal.com.mo

**All personal data collected will be treated in strict confidence and be used for recruitment purposes only**