Well Link Bank 立橋銀行澳門招聘

立橋銀行股份有限公司（以下簡稱“立橋銀行”) 成立於1996年，是澳門的一家全牌照商業銀行。

立橋銀行不斷強化科技引領及全方位服務客戶的能力，充分運用金融科技，發揮特色金融及專業服務優勢，佈局金融生態，深耕中小客戶以及個人消費領域經營，做普惠金融的踐行者，為廣大客戶提供更高效便捷的銀行服務體驗，滿足澳門社會全方位的服務需求。

立橋銀行秉持橋樑精神，致力於成為客戶通往成功的橋樑，服務澳門社會個人與企業，與澳門社會互利共贏。

公司官網：https://www.wlbank.com.mo/

1. 分行 - 分行行長

職位描述 : 

• 根據總行及分行業務發展需要，制訂分行年度市場開拓的計劃；

• 根據銀行政策的變化明確市場開拓努力方向，帶領分行內部員工採取多種措施完成銀行的市場拓展任務； 

• 全面負責分行內部員工及各項工作事務的開展及管理，確保任務指標的完成；

• 配合及協助總行提出的其他工作要求。 

任職要求 : 

• 5年或以上銀行業的相關工作經驗；具備較豐富的分行中層或管理經驗，2年或以上銀行市場行銷經驗；

• 具有良好的市場拓展能力、組織管理能力和溝通協調能力；

• 具備一定的社會關係、客戶資源和市場資源，市場拓展能力及目標執行能力；

• 具備出色的領導管理才能和良好的金融業管理理念，熟悉先進的管理模式；

• 過往經驗較弱者可先考慮為分行副行長。

2. 零售銀行部 - 投資產品經理

任職要求：

• 熟悉銀行各類金融投資產品，具備基金、債券、外匯等投資類產品設計能力，能為客戶提供投資建議及方案；

• 具有三年以上投資管理或財富管理相關工作經驗；

• 具有分析和掌握主要金融市場變動趨勢的經驗和能力；

• 具有較高的工作效率和良好的溝通能力；

• 持有CFA、CPA、CFP、FRM等相關專業資格者優先考慮。

3. 營運部 - 高級主任 / 經理

職位描述：

• 負責每日清算業務的複核、對賬，如票據清算、電匯處理、頭寸調撥、證券債券清算、開立賬戶、貿易融資等。

• 編制運營手冊、標準化操作程式（SOP）及操作指南類文檔，推動部門作業流程規範化；

• 協助準備每日和月度運營報告；

• 受理各營業網點和前線部門的業務諮詢，協助為前線部門提供運營支援及服務；

• 熟悉國際結算、清算、票據相關慣例及業務規則，配合完成相關業務操作與系統優化工作。

任職要求：

• 大學本科或以上學歷，財務會計、金融經濟等相關專業背景。

• 具備銀行運營部工作經驗者優先錄用，熟悉銀行支付結算、賬戶管理、資金清算等流程尤佳。

• 粵語、普通話、英語三語口語與書面表達能力良好，能流暢應對內外溝通場景。

• 熟練操作電腦及常用辦公軟件，具備強烈的責任心與風險意識，能在壓力下開展工作。

• 注重細節管理，工作紮實細緻、態度嚴謹。

4. 網絡金融產品經理

職位描述：

• 產品規劃與設計​：負責手機銀行、網上銀行、微信銀行等電子銀行產品的總體規劃與反覆運算優化；基於用戶研究與市場分析，設計符合金融場景的UI/UX原型及設計稿，提升客戶體驗。

• 平臺運營與推廣​：開展使用者運營、產品運營及活動運營，挖掘客戶在財富、信用卡等業務的潛力；拓展外部資料合作與公域引流管道（如異業合作、政府機構對接），提升平臺使用者規模與業務轉化效果。

• 資料驅動與應用​：構建用戶生命週期資料模型，通過AB測試、埋點分析等方法優化運營策略。

• 跨部門協同與專案管理​：協調設計、開發、測試團隊，確保產品從需求到上線的全流程高效推進。

任職要求：

• 本科及以上學歷，金融、經濟、計算機、數學、人工智慧類相關專業優先。

• 3 年以上金融或互聯網行業產品經理經驗，熟悉互聯網金融平臺（如手機銀行、支付結算、場景金融）的運作模式。

• 熟練使用 Axure、Visio、MindManager 等工具完成原型設計與需求文檔，具備資料分析和挖掘能力，能通過資料優化產品策略。

• 具備出色的跨團隊溝通能力和項目推動力。

• 具備國有銀行、股份制銀行或互聯網公司相關崗位經驗或具備產品落地、互聯網行銷實戰經驗優先。

5. 行政經理

職位描述：

• 統籌搭建並持續優化銀行行政管理制度體系，制定、修訂行政辦公、後勤保障、辦公環境管理等各項規章制度及操作流程，明確責任分工，確保行政工作有章可循、規範有序，並監督制度落地執行，及時整改執行過程中的問題；

• 負責銀行日常行政事務統籌，包括公文處理、會議組織、辦公用品採購與管理等，確保辦公流程順暢高效；

• 統籌後勤保障工作，包括辦公環境改造與維護、安保保潔管理、車輛調度與維護、員工宿舍管理等，優化後勤服務質量，提供舒適、安全的工作環境，提升員工工作體驗；

• 負責行政運營成本管控，制定行政成本預算，嚴格控制各項行政開支，優化採購渠道，定期分析成本消耗情況，提出成本優化建議，實現行政資源高效利用，降低運營成本；

• 負責行政團隊的日常管理、指導與培養，明確團隊成員崗位職責與工作標準，組織開展專業培訓，提升團隊專業能力與服務意識，打造高效、協作的行政服務團隊；

• 統籌銀行大型活動組織，制定活動開展方案，規範活動流程，提升活動質量，維護銀行品牌形象；組織開展員工團建、節日慰問、表彰大會等文化活動，營造積極向上的企業文化，增強員工歸屬感與凝聚力；

• 負責與銀行各業務部門、外部供應商、政府相關部門的溝通協調，協調解決行政工作中的各類問題，保障行政工作與業務工作高效銜接，配合各項重大工作的推進落地；

• 完成上級交辦的其他行政相關工作，確保各項工作有序推進、落實到位，適配銀行業務發展節奏與管理需求。

任職要求：

• 本科及以上學歷，行政管理、工商管理、公共管理等相關專業優先；

• 具備行政管理相關工作經驗，其中至少1年團隊管理經驗；

• 有銀行業或大型企業行政管理工作經驗、行政制度搭建、成本管控、大型活動組織相關經驗者優先；

• 熟練使用辦公軟件，具備基本辦公設備操作與維護常識，具備優秀的組織協調、溝通執行及問題解決能力；

• 認同銀行企業文化，遵紀守法、誠實守信，無不良工作及違法違規記錄，職業操守良好；

• 思維縝密、細心謹慎，服務意識強，責任心強、敬業務實，具備良好的抗壓能力與學習能力，服從工作安排。

6. 人力資源主任 / 高級主任

• 職位描述：協助招聘配置、培訓發展、績效管理、薪酬福利、員工關係、人事檔案管理等各模塊的全流程操作，確保各模塊工作銜接流暢、執行到位；

• 協助招聘全流程管理，包括渠道拓展、面試組織、錄用跟進、入職辦理等，搭建符合銀行需求的人才招聘體系，保障各部門人才供給；

• 開展員工培訓工作，組織開展新員工入職培訓、在職員工專業技能培訓及管理能力提升培訓，跟進培訓效果，完善培訓體系；

• 協助績效管理體系的落地執行，組織各部門開展績效考核、績效溝通及績效結果應用，優化績效考核流程，充分發揮績效激勵作用；

• 協助薪酬福利管理，協助制定並優化薪酬福利體系，辦理社保、公積金及各項商業保險的申報、繳納事宜，覈算員工工資、獎金，保障薪酬福利及時準確發放；

• 負責員工關係管理，處理員工入職、轉正、調崗、離職等全流程人事手續，協調解決員工訴求，組織員工團建及文化活動，維護和諧穩定的員工關係，防範員工關係風險；

• 負責人事檔案的規範管理，做好人事信息錄入、更新及檔案歸檔、查閱等工作，確保人事信息真實、完整、規範，符合澳門本地人事管理相關規定；

• 協助搭建並優化人力資源管理制度及操作流程，關注澳門本地人力資源相關法律法規更新，確保人力資源工作合法合規；

• 負責人力資源各項數據的統計、分析，協助出具人力資源報告，為銀行人力資源決策提供數據支撐；完成上級交辦的其他人力資源相關工作；

• 協助推進人力資源管理科技化與線上化，負責人力資源系統的推廣和使用，確保人事審批各項程序及數據規範、準確。

任職要求：

• 本科及以上學歷，人力資源管理、工商管理、心理學等相關專業優先；

• 有銀行業或大型企業人力資源管理工作經驗者優先，具備澳門本地招聘資源優先；

• 熟練使用辦公軟件，能熟練處理人事數據統計、報表製作，能熟練使用Excel函數（必備）；認真嚴謹，擅長快速、準確處理各類人事數據統計和分析；

• 認同銀行企業文化，遵紀守法、誠實守信，無不良工作記錄及違法違規行為，職業操守良好，嚴格保密人力資源相關信息。

• 責任心強、敬業務實，服務意識強，具備良好的抗壓能力與學習能力，善於傾聽員工訴求，態度親和、有耐心；

• 原則性強，能公平公正處理各項人力資源工作，具備良好的職業素養及團隊合作精神。

7. 行政秘書

職位描述：

• 負責日常文書處理，聚焦公文來文收發、登記、分轉及歸檔，重點做好行內公文流轉、OA流程處理及OA事項督辦，確保公文傳遞及時、格式規範，督辦事項落地見效，符合銀行公文管理要求；

• 負責印章規範管理，嚴格執行印章使用登記制度，做好印章保管、使用審核，全程跟蹤印章使用流程，確保印章使用合規、安全，杜絕違規用印情況；

• 負責管理層行程統籌安排，提前對接行程需求，做好行程規劃、預約、提醒，協調行程相關銜接事宜，同步做好來訪客人、合作單位及上級單位的接待安排，包括酒店、車輛預定，做好接待引導，展示銀行良好品牌形象；

• 負責辦公相關預約事宜，包括酒店、會議室、車輛、接待場地等預定工作，統籌協調使用安排，避免衝突，保障辦公及接待需求順利落地；

• 負責辦公室各類檔案的全流程管理，重點整理、歸檔、保管行內公文、會議資料、印章使用記錄、接待資料、OA流程歸檔文件等，嚴格執行檔案查閱、借閱登記制度，確保檔案收集完整、分類規範、保管安全；

• 負責各部門之間的日常溝通銜接，傳遞上級指令、反饋下級意見，協調解決日常工作中的銜接問題，配合OA督辦事項的跟進反饋，提升跨部門工作效率；

• 負責會議全流程協調，包括會議通知發送、會場佈置、設備調試、會議記錄、會議紀要撰寫，跟進會議決議落實情況，協調跨部門參會人員，保障各類會議有序開展、取得實效；

• 嚴格遵守銀行保密規定，妥善保管各類機密文件、行內信息及印章，不得擅自洩露；完成辦公室主任及行領導交辦的其他秘書相關輔助工作，不涉及團隊管理及制度搭建。

任職要求：

• 本科及以上學歷，文秘、行政管理、漢語言文學、工商管理等相關專業優先；

• 具備行政秘書相關工作經驗；有銀行業或大型企業行政工作經驗者優先，熟悉銀行公文格式及辦公流程者優先；

• 熟練使用辦公軟件（Word、Excel、PowerPoint等），能熟練處理文書排版、數據統計、報表製作，具備基本的辦公設備操作與維護常識；

• 具備優秀的溝通協調能力、執行力及細節把控能力，思維縝密、應變靈活，能高效完成各項秘書工作任務；

• 認同本行企業文化，遵紀守法、誠實守信，無不良工作記錄及違法違規行為，職業操守良好，嚴格遵守保密規定；

• 責任心強、敬業務實，服務意識強，態度親和、有耐心，服從工作安排，具備良好的抗壓能力與學習能力；

• 細心謹慎、認真負責，注重細節，具備良好的團隊合作精神，能主動配合各部門開展工作。

8. 資金部 - 交易與資產負債管理高級經理/副總監

職位描述：

• 資金交易與投資：構建並管理銀行債券投資組合，策略性配置高流動性資產，在保障流動性前提下提升資金運用效益；執行同業拆借、回購協議、央行公開市場操作等大額資金交易，持續優化融資成本與資金來源結構； 維護並拓展金融同業交易對手關係網絡，提升投資交易效率；

• 資產負債管理與風險控制：開展銀行資產負債結構管理工作，建立與維護流動性風險與利率風險計量指標體系；運用內部資金轉移定價（FTP）機制，引導業務部門定價行為，優化銀行資產負債結構；維護並拓展金融同業關係網絡，協同內部業務單位，制定靈活有效的資金調配與風險管理方案；

• 市場研究與投資分析：深入分析宏觀經濟、貨幣政策及市場趨勢，預判利率與匯率走勢，撰寫專業分析報告，為高層提供決策支援。

任職要求：

• 大學本科及以上學歷，主修經濟、金融、財務、數學、統計等相關專業，具備CFA、FRM等專業資格證書優先；

• 具備7年以上投資交易經驗，具備跨領域（銀行資產負債管理或資金營運相關經驗）整合能力者優先；

• 精通債券市場交易，具備出色的市場判斷與交易能力；

• 熟練運用Bloomberg等金融數據終端，並能熟練使用Excel/VBA等工具進行數據分析與模型建構。

9. 營運部—清算高級經理/副總監

職位描述：

• 科技清算體系建設：搭建並持續完善科技驅動的清算業務架構，牽頭推進清算系統（如核心清算平臺、跨境支付系統、自動化清算工具）的選型、開發、上線與反覆運算優化，確保系統功能適配多幣種清算、即時結算、跨境資金劃轉等業務需求；​

• 主導清算業務數位化轉型，推動清算流程自動化（如智慧對賬、自動清算指令生成、異常交易智慧預警）、智慧化升級，降低人工作業依賴，提升清算效率與準確性；​

• 負責清算系統資料治理與安全管控，建立資料品質核查機制、系統災備與應急恢復方案，保障清算資料完整性、安全性及系統連續穩定運行，符合監管對金融科技業務的安全合規要求；​

• 清算業務運營管理與風險管控​：負責清算業務運營，涵蓋境內外支付清算、資金對賬、帳戶管理、清算差錯處理等，建立標準化操作流程（SOP），確保清算業務合規高效開展；​

• 強化清算風險科技防控，搭建智慧化風險監測體系，通過系統工具即時監測清算資金流向、交易合規性、流動性風險，對異常交易及時預警並推動處置，防範清算違約、操作失誤等風險。​對接人行支付系統、銀聯、SWIFT 等外部清算管道，優化介面適配與資料交互機制，保障跨機構、跨區域清算業務順暢對接；​

• 牽頭處理重大清算突發事件（如系統故障、跨境清算延誤、資金劃轉異常），制定科技化應急處置方案，推動快速回應與問題閉環。

任職要求：

• 本科及以上學歷，電腦、金融、會計、資訊管理等相關專業優先，具備CPA、FRM、CDCS等證書者加分。；​

• 5年以上銀行清算、支付結算或金融科技相關經驗，具備商業銀行或頭部支付機構清算系統建設經驗者優先；

• 精通銀行清算業務架構，熟悉多幣種、跨境清算流程及國際標準；

• 邏輯嚴謹，具備出色的溝通協調和抗壓能力。

10. 法律與合規部副總監（副合規官）

職位描述：

• 協助搭建並完善本行法律合規管理體系，制定、修訂合規管理制度及操作流程，確保契合澳門《金融體系法律制度》等監管要求及銀行內部規章，推動各項制度有效落地執行；

• 跟進澳門金融管理局等監管機構動態及法規更新，開展法規解讀與全行合規培訓，定期組織合規風險識別、評估與監測，組織合規專項檢查，跟進隱患整改，形成管理閉環；

• 負責本行各項常規業務、創新產品及合作項目的合規審查，出具明確審查意見；協助處理合同審查、訴訟仲裁、外聘律師管理等法律事務，全力維護銀行合法權益；

• 協助輔導合規團隊開展日常工作，負責團隊人員指導與能力培養；對接澳門金融管理局、司法機構等外部單位，配合監管檢查與調查，推進全行合規文化建設。

任職要求：

• 本科及以上學歷，法律、金融、經濟管理等相關專業優先；持有法律職業資格證書、澳門執業律師資格證書，或相關合規專業認證者，予以優先考慮；

• 具備不少於3年銀行業相關合規管理或法律事務管理經驗；熟悉澳門或其他市場金融監管法規及銀行業務運作流程；

• 遵紀守法、誠信務實，無不良執業記錄及違法違規行為，具備高度責任心、優秀的團隊管理能力與跨部門溝通協調能力；

• 敢於擔當，具備優秀的抗壓能力及多任務處理能力；

• 具備優秀的聽說讀寫及文書撰寫能力；具備良好的英文水平，能熟練閱讀英文監管文件與法律文獻，具備英文溝通能力者優先。

11. 基金業務籌建負責人

職責定位：

作為立橋銀行基金業務0到1的開拓者，主導籌建銀行的基金板塊業務，負責基金產品設計、管道拓展、風險管理及團隊建設，助力銀行在澳門國際金融市場構建差異化基金業務競爭力，推動銀行國際化戰略落地。

職位描述：

1. 業務板塊搭建與戰略規劃

• 主導基金板塊從架構設計到運營落地的全流程建設，制定中長期基金業務發展戰略，明確市場定位與產品矩陣；

• 對接澳門金融監管機構，確保基金業務合規准入，搭建符合國際標準的風控與運營體系。

2. 產品與市場拓展

• 設計多元化基金產品（如貨幣市場基金、債券基金、主題型基金等），滿足境內外高淨值客戶需求；

• 拓展基金銷售管道，包括銀行網點機構及、協力廠商國際合作夥伴，推動基金規模持續增長。

3. 團隊與資源整合

• 組建專業基金團隊（投研、銷售、運營、合規等），建立人才培養與激勵機制；

• 整合銀行內外部資源，聯動公司業務、零售業務等條線，打造基金業務生態。

任職要求：

1. 資質背景

• 金融、經濟等相關專業本科及以上學歷，持有CFA、FRM或基金從業資格等證書優先；

• 8年以上金融行業經驗，其中5年以上基金領域管理經驗，具備從零搭建基金業務線的成功案例者優先。

2. 能力素養

• 具備市場洞察力與產品創新能力，能快速捕捉基金市場需求；

• 優秀的團隊管理與資源整合能力，能推動跨部門協作及外部夥伴關係建立；

• 英語、粵語熟練者優先。

12. 基金經理

職責定位：

參與基金部門籌建工作，制定部門發展規劃、組織架構及核心業務流程，搭建“研究-投資-產品”全鏈條運作體系。負責基金產品從0到1的全生命週期管理，涵蓋市場調研、需求分析、產品定位，聚焦跨境金融、多幣種投資等特色方向設計產品方案。構建全球大類資產投資分析框架，主導投資策略制定與執行，篩選優質底層資產，把控投資組合風險與收益平衡。

職位描述：

• 負責具體基金產品的日常投資操盤，依據產品投資策略與風險偏好，執行股票、債券、跨境多幣種資產等標的的買入、賣出操作，確保投資指令精准落地；

• 即時跟蹤全球資本市場動態、宏觀經濟資料及行業政策變化，結合投研團隊分析報告，動態調整投資組合持倉結構，平衡組合收益與風險，達成產品業績目標；

• 嚴格遵守澳門金融管理局監管規定及公司風控要求，把控投資集中度、流動性等核心風險指標，確保操盤過程合規，每日記錄投資操作日誌並定期提交業績報告；

• 與投研團隊緊密聯動，回饋市場一線交易資訊，參與投資策略優化討論；同時向產品、運營部門同步持倉變動，保障基金淨值核算、資訊披露等工作高效銜接；

• 持續複盤交易業績，分析操作偏差與市場機會，積累不同市場環境下的操盤經驗，提升組合收益穩定性與風險控制能力。

任職要求：

• 本科及以上學歷，金融、投資、經濟等相關專業，持有CFA、FRM等專業資格證書者優先；

• 5年以上金融市場投資操盤經驗，其中3年以上公募、私募或銀行自營部門的基金/組合實際操盤經歷，熟悉股票、債券等多類資產交易規則；

• 理解資本市場特性，熟悉相關監管要求，對多幣種資產定價、匯率風險對沖有實操經驗，能獨立應對市場波動並調整操盤策略；

• 熟練使用Bloomberg、Wind等金融終端及交易系統，具備敏銳的市場判斷力、快速決策能力與風險把控意識；

• 能以英語作為工作語言，具備粵語溝通能力更佳；工作嚴謹細緻，抗壓能力強，可適應市場波動下的高效工作節奏。

13. 代銷基金項目經理

職位描述：

• 開展代銷基金市場調研，分析競品動態與客戶需求，負責代銷基金合作項目全生命週期管理，從合作方篩選、商務洽談、協定簽訂到專案落地執行的全流程統籌；

• 制定專案整體規劃與詳細進度計畫並執行，明確關鍵里程碑，確保項目按時、按質、按預算完成；

• 搭建項目風險防控體系，識別合作方資質、產品合規性、市場波動等潛在風險，制定應對策略並及時處置；

• 作為專案核心協調人，聯動內部產品、運營、零售等部門及外部基金公司，保障資訊暢通，解決專案推進中的各類問題；

• 負責專案預算編制與成本控制，定期開展專案複盤，撰寫進展報告與總結，提煉經驗優化專案管理流程；

• 持續監控代銷產品業績表現與市場回饋，分析銷售資料，提出產品優化或反覆運算建議，提升客戶持有體驗；

• 確保代銷產品全流程符合澳門金融監管要求及公司合規政策，配合完成產品資訊披露與合規檢查工作。

任職要求：

• 本科及以上學歷，金融、經濟、項目管理等相關專業；

• 熟悉各類基金產品特性（含ETF聯接、QDII等）及風險等級劃分；

• 4年以上金融行業經驗，其中3年以上銀行、基金公司或協力廠商理財機構的基金產品管理經驗；

• 具備商務談判能力與跨部門協作能力，能有效整合內外部資源推動專案落地；

• 熟悉金融市場及客戶需求，具備較強的合規意識與問題解決能力，能適應多工並行的工作節奏。

14. 分行副經理

職位描述：

• 按照銀行規定，做好現金倉庫及櫃員的管理和操作規範；

• 協助分行行長管理及監督分行的日常運營工作；

• 負責培訓新入職分行員工，及協助推廣相關分行營銷活動；

• 保持及提升與澳門監管機構及商業夥伴的良好關係；

• 協助完成分行行長分配之其他分行相關工作。

任職要求：

• 3年或以上零售銀行和分行業務經驗；

• 有2年或以上櫃員工作經驗優先考慮；

• 熟悉銀行零售業務各項流程及操作規範；

• 誠信正直，有良好的職業操守，較強的責任心與風控合規意識；

• 主動、獨立及能承受工作壓力；

• 過往經驗較少者可先考慮為營運主任崗位。

15. 資金部- 交易員

職位描述：

• 負責銀行每日資金頭寸管理，確保資金流動性充足並符合監管要求

• 進行同業拆借、回購協議、央行工具等市場資金調度操作

• 管理短期資金投資組合，優化資金使用效率及收益

• 執行利率及外匯市場相關交易，如即期、掉期或遠期合約

• 定期監控市場利率變化，分析流動性風險與資金成本走勢

• 與內部業務單位協調資金需求，制定靈活有效的資金調配方案

• 撰寫資金市場分析報告，向管理層提供決策建議

任職要求：

• 大學本科及以上學歷，主修經濟、金融、財務、數學等相關專業優先；

• 3年以上貨幣市場、金融同業、債券投資或承銷相關工作經驗；

• 具備銀行、證券、基金等行業背景知識，持有相關專業資格證書（如CFA、FRM等）者優先；

• 維護同業客戶關係，協同完成業務拓展目標；

• 熟悉債券交易、貨幣市場運作及資產託管相關法律法規；

• 具備紮實的數據分析能力、風險定價能力及市場敏感度；

• ⁠熟練使用 Bloomberg、Reuters、Excel 等金融交易與分析工具。

16. 分行 - 分行高級客戶經理 / 客戶經理

職位描述：

• 負責開發客戶資源，管理與維護客戶關係，深度拓展潛在行銷機會，制定行銷方案，提供符合客戶需求的產品及服務方案；

• 負責收集市場訊息，進行客戶分層管理，維護提升存量客戶貢獻度；

• 完成各項業務或產品銷售任務，及時回饋市場銷售資訊。

• 協助完成分行行長分配之其他分行相關工作。

任職要求：

• 具有3年及以上金融行業從業經驗；

• 熟悉宏觀經濟形勢、金融方針政策等，熟悉銀行業務和工作流程；

• 具有較強的行銷能力，勇於接受挑戰；具有一定文字綜合能力、風險識別能力、團隊協作能力和問題解決能力，誠實守信，具有良好的職業道德；

• 具備一定的社會關係、客戶資源和市場資源，市場拓展能力及目標執行能力；

• 過往經驗較弱者可先考慮為分行初級客戶經理。

• 持有澳門保險銷售牌照人士優先。

17. 零售銀行部-產品經理（證券）

職位描述：

• 負責證券交易及孖展相關的全流程操作管理、合規風險管控、問題識別及解決。

任職要求：

• 持有證券從業資格證書、CFA（特許金融分析師）、PMP（項目管理專業人士資格認證）等相關證書者優先考慮。這些證書是專業能力與知識體系的有力證明；

• 精通證券市場各類業務規則與產品知識，熟悉股票、基金、債券等金融工具的運作機制，瞭解證券交易系統架構與技術實現；

• 具備創新思維，敢於突破傳統，在產品設計與業務流程優化中提出創新性解決方案，適應快速變化的金融市場環境；

• 有較強的風險意識，在產品設計與管理過程中，能夠充分識別、評估與控制風險，確保產品合規運營；

• 工作積極主動，具有較強的責任心與執行力，能夠在高壓環境下保持高效工作狀態，按時完成各項工作任務；

• 良好的溝通協調能力，能夠與研發、運營、市場、風控等多部門團隊成員進行高效溝通，協調各方利益，推動產品全流程運作。

18. 零售銀行部-產品經理（信用卡）

職位描述：

• 負責信用卡從進件到審批到售後的全流程操作管理、合規風險管控、問題識別及解。

任職要求：

• 擁有至少 1 年專注於信用卡產品領域。過往經驗可使其快速上手，熟悉業務流程與市場特性；

• 深入掌握信用卡業務全流程，包括信用卡產品設計、風險管理、市場營銷等方面知識，熟悉信用卡行業監管政策與法規；

• 數據分析能力強，能通過數據評估產品效果，為產品優化提供支持；

• 有較強的風險意識，在產品設計與管理過程中，能夠充分識別、評估與控制風險，確保產品合規運營；

• 工作積極主動，具有較強的責任心與執行力，能夠在高壓環境下保持高效工作狀態，按時完成各項工作任務；

• 良好的溝通協調能力，能夠與研發、運營、市場、風控等多部門團隊成員進行高效溝通，協調各方利益，推動產品全流程運。

19. 風險管理部 - 高級經理

職位描述：

• 根據監管政策、經濟/行業變化、前線單位意見結合本行實際情況及時、統籌制定、修訂相關授信管理政策及指引，進行政策培訓工作，並密切監控政策的執行；

• 負責信貸審查並形成獨立信貸審查報告，對客戶或項目進行整體風險控制；

• 進行市場、行業調研，提供行業分析報告，提出行業授信風險管理建議。

任職要求：

• 具5年以上銀行風險管理或信用審批工作經驗，具銀行投資風險、內控管理等經驗者優先；

• 熟悉本澳信貸市場和相關條例；熟悉個人信貸、公司貸款相關產品及業務流程；

• 具較強的數據分析、市場分析、文字表達及報告撰寫能力；

• 具經濟、金融、財務、法律等相關學歷背景者優先考慮；精通英文、普通話及粵語。

20. 內審部 – 總監

職位描述：

• 負責銀行內部審計工作規章制度和各項管理辦法的制定及實施；

• 負責銀行年度審計、調查任務設計、制定內部審計方案，開展非現場和現場審計工作，確保內部審計、調查和檢查工作的完整性、及時性、客觀性和準確性；

• 負責對內部控制狀況進行內部控制綜合評價工作；

• 對內審各項資料文檔進行管理，注意保密性；

• 完成上級交辦的其他相關工作。

任職要求：

• 本科及以上學歷，具會計、審計、金融、法律等專業背景優先；

• 具金融行業從業相關經驗10年或以上；

• 具備優秀的邏輯分析能力、文字表達能力、溝通組織協調能力、團隊管理能力；

• 具有企業風險管理、內部控制相關資質者，銀行內審工作從業經驗者優先；

• 工作作風嚴謹、正直、誠實、客觀公正、細緻；

21. 會計財務部 - 財務文員

職位描述：

• 編制澳門金融管理局要求的各類監管報表；

• 處理總行和各分行的賬單和付款工作；

• 每日核對銀行調節表，並跟進仍未出賬的項目。

任職要求：

• 大學本科或以上學歷，具有財務會計、金融經濟等相關專業；

• 具有1-3年相關工作經驗；

• 具有銀行會計經驗優先。

22. 分行 - 分行櫃員 / 高級櫃員

職位描述：

• 處理現金提存, 外幣等交易服務；

• 處理個人客戶開戶業務和結算業務；

• 遵照有關法則章程處理分行日常之運作，包括處理客戶之查詢；

• 向客戶推介銀行產品；

• 協助完成分行行長分配之其他分行相關工作。

任職要求：

• 大學本科或以上, 歡迎應屆畢業生；金融、財務、工商管理等相關專業優先考慮；

• 有銀行或者金融機構工作經驗者優先考慮；具對銀行運作及金融產品有基本認識；

• 誠實可靠，工作細心，有銀行工作經驗優先；

• 具備良好英文、粵語、普通話溝通、書寫能力及溝通技巧；

• 良好電腦操作技能及文書處理能力 (包括 Excel, Word) 。

23. 中高級項目工程師

職位描述：

• 負責銀行重要業務系統的專案管理與執行；

• 與業務部門協作，分析需求並制定技術方案；

• 監控專案項目進度，確保按時交付並符合質量標準，對使用率負責；

• 推動系統優化與創新，提升業務效率。

任職要求：

• 具備銀行系統的實際專案經驗優先；

• 熟悉系統開發流程，具備良好的需求分析與問題解決能力；

• 能適應澳門與珠海兩地工作，具跨地域協作能力；

• 具備創新思維，溝通能力強，樂於學習新技術，工作細緻且責任心強。

24. 營運部經理/高級經理 - 分行管理

職位描述：

• 擔任總行與分行之間的營運橋樑，制定總行營運政策、制度、流程及標準並推動分行落實；

• 督導多間分行的日常營運，包括業務操作規範、現金管理、帳務處理、合規操作及營運風險控制等；

• 針對分行營運問題提供專業支援與改善建議，定期進行巡查與營運審核；

• 制定並執行分行營運團隊的培訓策略，強化前線員工的專業能力與服務質素；

• 參與總行層級的營運流程優化及系統改善項目，提升整體營運效率；

• 協助推動分行績效評估及營運指標管理。

任職要求：

• 擁有5年或以上銀行營運經驗，其中至少2年曾於總行營運相關部門任職；

• 熟悉零售銀行分行的日常營運流程、風險控制及服務標準；

• 具備管理分行營運團隊或提供營運督導的實戰經驗；

• 有能力設計及執行分行營運培訓計劃，並能有效提升團隊整體表現；

• 具良好溝通技巧及跨部門協調能力，能應對多項工作壓力與挑戰；

• 中英文書寫及口語流利，能獨立撰寫營運指引、報告及內部通告。

25. 零售銀行部- 產品經理（保險顧問）

職位描述：

• 向銀行客戶提供專業的保險產品建議，包括人壽、健康、儲蓄及投資型保險；

• 協助推動分行之銀保業務發展，並與保險公司代表緊密合作；

• 瞭解銀保管道合作模式，推動行員對相關產品的認識與銷售支援；

• 參與客戶理財需求分析，為客戶制定合適的保險配置建議；

• 協助策劃並執行保險產品推廣活動、培訓及客戶講座；

• 定期檢視及追蹤保險銷售績效，確保達成業績目標。

  熟悉保費融資的業務申請及設立

任職要求：

• 擁有2年以上銀行保險（銀保管道）相關工作經驗；

• 熟悉銀保合作模式、產品推廣流程及合規要求；

• 具備良好溝通技巧與銷售能力，能獨立處理客戶查詢及跟進；

• 有銀行分行或保險仲介人經驗者優先考慮；

• 須持有有效的保險仲介人牌照（IIQE：Paper 1、2、3）；

• 積極主動，具客戶導向及團隊合作精神。

申請方式：

有意者請將個人履歷及期望薪資以電郵方式發送至：recruit@wlbank.com.mo

（郵件標題請註明申請職位及個人姓名）

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to Macauhr@stregis.com
For requires, please call 8113 3811 .

MEGA 萬訊電腦科技有限公司澳門招聘

網址：www.megadatatech.com

系統售前測試工程師

工作範圍：

• 在售前階段為客戶搭建測試環境及開展測試工作。

• 在搭建測試環境及測試過程中能有效且明確地與客戶及廠家進行溝通, 了解客戶測試需求及按照廠家的技術指引進行方案測試。

• 測試完成後整理測試報告。

要求：

• 學歷背景：資訊管理、資訊工程或相關科系學士以上優先。

• 工作經驗：具備 2 年以上系統整合測試經驗，有參與大型專案（如政府標案、金融、醫療系統）者優先。

• 技能 : 熟悉虛擬化平台(如VMware/Hyper-V), 熟悉多種作業系統(Windows/Linux)及基本網路設定優先。

網絡售前測試工程師

工作範圍：

• 在售前階段為客戶搭建測試環境及開展測試工作。

• 在搭建測試環境及測試過程中能有效且明確地與客戶及廠家進行溝通, 了解客戶測試需求及按照廠家的技術指引進行方案測試。

• 測試完成後整理測試報告。

要求：

• 學歷背景：資訊管理、資訊工程或相關科系學士以上優先。

• 工作經驗：具備 2 年以上網絡整合測試經驗，有參與大型專案（如政府標案、金融、醫療系統）者優先。

• 技能 : 熟悉華為、華三、思科等主流品牌之一的數通產品、熟悉TCP/IP協議、數據通信原理、動態路由協議、VPN技術等基本網絡技術優先。

公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險

薪金：面談

申請方式：

有意者可電郵至 admin@megadatatech.com

系統工程師

薪酬：面談

工作職責：

• 負責電腦服務器和應用程式設置，測試和生產環境的配置和安裝。

• 執行故障排除和增強客戶的系統。

• 配合部門編寫相關的技術文檔。

履歷要求：

• 擁有大專電腦專科或以上學歷；

• 至少1年或以上支援LAN/WAN/無網網絡等網絡環境。

• 具備設置及調配 MS Windows Server，Active Directory，Exchange and VMware ，Backup Software的經驗優先。

• 具備IT行業專業認證如 RHCE/ZCCE/HCIA/HCIP/VCP/Microsoft-Azure Administrator Associate等優先。

• 能獨立行事，於壓力下完成工作。

• 持有本澳有效的電單車或汽車駕駛執照。

• 中英文水平良好

售後服務客戶經理

工作範圍：

• 負責向客戶介紹及銷售公司的服務產品；

• 準備投標工作，制定合同條款；

• 負責售後的客戶跟進服務。

任職要求 :

• 大學畢業，不限專科，有IT行業銷售經驗優先；

• 熟悉辦公室軟件；

• 形象整潔，具有較強的溝通能力；

• 喜歡學習新科技知識及學習應用科技；

• 工作細心負責任；

Maintenance Account manager

Job description:

• Introducing and selling services to customers;

• Preparing the bidding work and formulating the terms of the contract;

• Responsible for after-sales services to customer

Job requirements:

• Graduated from university, not limited to majors, IT industry sales experience is preferred;

• Familiar with office application;

• Clean image and strong communication skills;

• Like to learn new technological knowledge and learn to apply technology;

• Mindful and responsible work;

公司福利：(薪金+津貼+佣金) 年終雙糧，年假、基本醫療保險

軟件開發工程師

崗位要求：

• 本科或以上學歷，計算機相關專業，有一年實際開發經驗；

• 有紮實的計算機語言基礎（JAVA方向或.NET方向）；

• 熟練使用spring、springmvc、spring boot、Hibernate、spring cloud 等框架，有實際項目開發經驗；

• 熟悉常見數據結構和演算法；

• 熟悉Oracle、SQL Server等主流資料庫，精通SQL語言；

• 能夠熟練應用Vue、React、jQuery等前端框架；

• 具備良好的編碼習慣，較好的質量意識及文檔編寫能力；

• 具備良好的溝通能力、學習能力、團隊合作精神，有較強的責任心；

崗位職責：

• 根據開發規範與流程獨立完成模塊的設計、編碼、測試及相關文檔的編寫、維護工作；

• 技術支持現有產品相關的研發工作，解決項目遇到的技術問題及產品使用問題等；

• 在開發團隊中，按照項目負責人要求，獨立有效地完成軟件開發任務

Software Development Engineer

Requirements:

• College degree or above

• Have a solid computer language foundation (JAVA direction or .NET direction)

• Proficient in the application frameworks such as spring, springmvc, spring boot, Hibernate, spring cloud etc., and practical project development experience.

• Familiar with common data structures and algorithms

• Familiar with mainstream databases such as Oracle and SQL Server, and proficient in SQL language

• Proficient in the application of front-end frameworks such as Vue, React, and jQuery

• Have good coding habits, good quality awareness and document writing ability

• At least 1 years of relevant work experience

• Fluent in Cantonese and English

Responsibilities:

• Lead system analysis and design for different vertical markets, undertake core function code writing and develop and maintain system common core modules

• Develop and maintain system platform and framework, identify and rectify technical problems and ensure system performance and stability

• Code and document writing

數據庫系統技術工程師

工作範圍：

• 對數據庫的變更管理，對重要的表結構設計進行評審，將數據庫SQL進行優化。

• 負責數據庫的實施部署、運行維護、日誌分析、性能調優等工作。

• 負責數據庫日常管理，包括數據庫的備份恢復、性能優化、資料移轉、日常監控巡檢、數據庫高可用環境搭建及解決突發和疑難問題。

• 參與專案工作，協助開發、實施，提供數據庫支援。

履歷要求 :

• 澳門合法居民優先。

• 熟悉Oracle/MySQL/PostgreSQL/SQL Server一種或多種數據庫產品，SQL Server優先。

• 擁有計算機工程學位及文憑或相關證書。

• 最少具有兩年相關工作經驗。

• 中英文程度良好。

• 有責任感、能獨立處理日常的工作。

• 擁有正確、合理的邏輯思維。

• 持有澳門有效的電單車或者汽車駕駛執照。

公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險

薪酬 : 面談。

Database system technical engineer

Job description:

• Manage database changes, review important table structure designs, and optimize database SQL.

• Responsible for the implementation and deployment, operation and maintenance, log analysis, performance tuning, etc. of the database.

• Responsible for the daily management of the database, including database backup and recovery, performance optimization, data transfer, daily monitoring and inspection, building a high-availability database environment and solving emergencies and difficult problems.

• Participate in project work, assist in development and implementation, and provide database support.

Resume requirements:

• Priority will be given to legal residents of Macao.

• Familiar with one or more database products of Oracle/MySQL/PostgreSQL/SQL Server, SQL Server is preferred.

• Possess a degree and diploma in computer engineering or related certificates.

• At least two years of relevant work experience.

• Good command of Chinese and English.

• Have a sense of responsibility and be able to handle daily work independently.

• Have correct and reasonable logical thinking.

• Hold a valid motorcycle or car driving license in Macau.

網絡服務技術員

工作範圍：

• 安裝及設置各種資訊網絡系統

• 為網絡及無綫網絡系統進行功能設定及調試

• 對網絡及無綫網絡系統所出現的故障作出診斷及排除

• 為客戶的網絡及無綫網絡系統作定期的維護及保養

履歷要求：

• 本澳合法居民優先

• 大專學歷, 擁有計算機工程文憑或同等學歷

• 最少具有一年相關工作經驗

• 熟識各類網絡及無綫網絡佈設等相關經驗

• 中英文程度良好

• 有責任感、能獨立處理日常的工作

• 能獨立思考、自主能力強

• 持有本澳有效的電單車或汽車駕駛執照

Network Services Technician

Job description:

• Install and set up various information network and wireless network systems

• Function setting and debugging for the network and wireless network systems

• Diagnose and eliminate the faults in the network and wireless network systems

• Regular maintenance and maintenance for the customer's network and wireless network systems

Resume requirements:

• Priority will be given to Legal residents of Macao

• Junior college, Diploma in Computer Engineering or equivalent

• At least one year of relevant work experience

• Familiar with using various network devices on the market, such as: network switches, firewalls, wireless network receivers, etc.

• Familiarity with various Linux operating systems is preferred

• Good command of Chinese and English.

• Responsibility, independent to work, strong autonomy

• Valid driver license of motorcycle or car in Macao

公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險

Company benefits: (salary + allowance) year-end double pay, annual leave, basic medical insurance

薪金：面談

申請方式：

有意者可電郵至 admin@megadatatech.com

技術服務部誠聘

高級網絡工程師

工作範圍：

• 負責網絡設備的安裝及實施，如PA、Fortinet、奇安信、新華三及華為的防火牆、路由器、交換機安裝與配置；

• 為客戶提供網絡技術支援服務，如網絡方案架構設計、技術諮詢、網絡問題解決等；

• 配合部門投標，編寫標書網絡相關的技術文檔。

履歷要求：

• 擁有大專或計算機專科以上學歷；

• 熟悉主流產品(華為、思科、Fortigate、PA)路由器、防火牆、交換機、負載均衡等網絡設備的選型、部署、維護、安全防範；

• 熟悉相關網絡安全產品如網閘、防火牆、防病毒系統、漏洞評估工具、監控產品等；

• 有相關的項目經驗，對主流的安全產品比較熟悉，能編寫技術類文檔；

• 有H3CIE、華為及思科等相關證書優先考慮；

• 持有本澳有效的電單車或汽車駕駛執照。

薪酬：薪酬面談

Senior Network Engineer

Job Description：

• Responsible for the installation and implementation of network equipment, such as the installation and configuration of firewalls, routers, and switches of PA, Fortinet, Qi'anxin, H3C, and Huawei;

• Provide customers with network technical support services, such as network solution architecture design, technical consultation, network problem solving, etc.

• Cooperate with the department in bidding and prepare technical documents related to the bidding network.

Requirements：

• Possess a college degree or above in computer science;

• Familiar with the selection, deployment, maintenance and security of mainstream products (Huawei, Cisco, Fortigate, PA) routers, firewalls, switches, load balancers and other network equipment;

• Familiar with relevant network security products such as network gatekeepers, firewalls, anti-virus systems, vulnerability assessment tools, monitoring products, etc.

• Have relevant project experience, be familiar with mainstream security products, and be able to write technical documents;

• Applicants with relevant certificates such as H3CIE, Huawei and Cisco will be given priority;

• Hold a valid motorcycle or car driving license in Macao.

公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險

Company benefits: (salary + allowance) year-end double pay, annual leave, basic medical insurance

申請方式：

有意者可電郵至 admin@megadatatech.com

Chanel Limitada 澳門招聘

Company Overview

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

• Exceptional creation and client experience

• Nurturing human potential

• Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

1. Retail Marketing Lead (12-month contract)

2. Tailor 改衣師

3. Head of Boutique, Watches and Fine Jewelry

4. Fashion Advisor

5. Beauty Advisor 美容顧問

6. High End Manager, Watches and Fine Jewelry

7. Boutique Supervisor, Watches and Fine Jewelry

8. Deputy Head of Boutique, Fashion

9. Part-time Fashion Advisor

mFood 澳門招聘

mFood 作為澳門優質的本地生活服務平臺，我們專注於本地數字化生活圈，推動澳門智慧城市發展，重新定義城市生活，讓生活更便利，更美好。憑藉優秀的海內外人才和科技創新能力，未來我們也會持續不斷為用戶提供更多的服務，為澳門人的美好生活不斷努力。

網址：http://www.mfood.com.mo/

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調度員

待遇：基本薪金10000+績效獎勵

崗位職責：

• 嚴格遵循公司標準化配送流程，即時、精准分配與調配外賣訂單，確保配送效率與客戶體驗；

• 動態跟進訂單量、配送員位置等數據，科學規劃配送員工作區域與派單節奏，最大化配送效能；

• 秉持 “以客為本” 服務理念，主動協調客戶、商家與配送員的溝通需求，快速回應並解決配送環節中的突發問題。

任職要求：

• 持有澳門居民身份證；

• 高中或以上學歷，具備基礎文書處理與數據理解能力；

• 熟悉電腦系統操作，有調度系統工作經驗者優先；

• 廣東話流利，可接受24小時輪班制；

• 有配送經驗者可優先考慮；

• 工作認真盡責、服從管理、溝通能力和親和力強、工作守時、有時間觀念。

工作地點：澳門區/氹仔區

聯繫方式：

發送電郵：hr@mfood.mo

聯繫電話：6386 0088

到店事業部  商務拓展專員Account Executive

工作職責：

• 開拓業務商圈的，與商戶洽談合作並完成簽約，跟進上線；

• 根據商戶需求制定營運策略，提供促銷活動、及營運支持，維護客戶關係，提升交易額;

• 為商戶提供定制化的營銷方案;

• 及時處理商戶及用戶的問題與投訴，跟進解決進度，提升多方滿意度;

• 持續研究平台推廣策略；

• 定期覆盤商戶營運效果，提出優化建議並落實執行。

任職要求：

• 具備優秀的客戶維護能力、商務談判能力及問題解決能力;

• 具備應對工作調整的靈活應變能力，並擁有創新精神;

• 能在高壓環境下高效完成任務;

• 學習能力強，勤奮踏實、思維敏捷、耐心細緻;

• 具備良好的團隊合作精神，有強烈的自我價值實現意願，善於自我驅動並激勵他人;

• 認同公司文化與價值觀，注重維護公司形象。

工作地點：澳門

福利：

• 享有綜合補貼、奬勵性假期

• 挑戰高薪：底薪 ＋ 績效 ＋ 獎金，無上限

有意者請將個人履歷、近照及要求待遇電郵至 sandychan@mfood.mo

市場部 - 品牌合作經理 Marketing - Brand Partnership Manager

職責：

• 開拓潛力的商業夥伴並探索品牌合作機會，能獨立完成製作營銷策略及方案輸出

• 對商務及品牌合作的進度持續反饋，確保執行結果符合預期，并對後續合作開展提供優化建議

• 結合品牌發展策略，確立品牌定位與價值觀符合公司業務目標和市場需求

• 了解目標受眾和消費者需求並分析數據和趨勢，為品牌策略提供支持和改進方向

• 負責管理及確保品牌形象，增強消費者對於品牌的認知度和忠誠度

• 和研發團隊合作，依據公司業務目標及市場需求協助調整功能及開發 

任職要求：

• 2 年以上品牌合作或相關工作經驗

• 熟悉擅長市場營銷品牌策劃，具行業資源優先考慮

• 具良好的溝通表達能力，資源拓展及談判能力

• 責任心強，能承受一定工作壓力和強度

• 需具備出色的撰寫文案能力及維新思維

語言：粵語，英語，國語

市場策劃專員 Marketing Executive

職責：

• 協助銷售團隊進行行銷活動專案的策劃和實施方案

• 制定方案及并有計劃地與政府、銀行、及其他機構等進行接洽與營銷

• 負責品牌新聞、公關活動、品牌合作的策劃、線上、線下的推廣項目推進；

• 跟據指引協助與外部的合作，進行接洽媒體購買和投放包括傳統媒體及新媒體

• 根據公司行銷策略撰寫相關宣傳資料及傳播文案

• 負責社交媒體帳號的管理和維護及統計工具分析推廣效果以制定推廣計畫，提升品牌曝光

任職要求：

• 大專以上學歷，主修行銷、傳播、公共關係或具相關工作經驗優先考慮

• 市場觸覺敏銳、責任感強、注重細節、和良好的人際溝通能力

• 熟悉各大社交媒體平臺的使用 (Facebook、instagram、小紅書、抖音等)及數位廣告投放等工具

• 需具備出色的撰寫文案能力及維新思維

• 熟練使用 Microsoft Office，能使用設計軟件者優先考慮

語言：粵語，英語，國語

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

葡國餐廳廚師

拿玻里比薩廚師 Macau chef

薪資： 20k-30k

工作職責：

• 製作傳統拿玻里比薩，包括準備生麵團、醬料和配料。

• 操作和維護木炭或燃氣烤爐。

• 確保所有比薩的質量和一致性。

• 維護清潔和衛生的工作環境。

• 與團隊成員合作，確保店鋪的高效運作。

職位要求：

• 至少有 2 年以上的比薩製作經驗，尤其是拿玻里比薩。

• 對食品安全和衛生有基本的了解。

• 能夠在快節奏的環境中工作，並對細節有出色的注意力。

• 能夠提供一致且高質量的產品。

加分項目：

• 在義大利或認證的烹飪學校接受過正式的烹飪訓練。

• 熱愛傳統義大利烹飪和烘焙。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo

麵包甜品烘焙師

薪資： 20k-30k

工作職責：

• 準備和烘焙各種麵包和甜品，包括但不限於：日式麵包、法式長棍麵包、甜甜圈、蛋糕等。

• 確保所有產品的質量和一致性。

• 維護清潔和衛生的工作環境。

• 與團隊成員合作，確保店鋪的高效運作。

職位要求：

• 至少有 2 年以上的烘焙經驗，尤其是日式和西式烘焙。

• 對食品安全和衛生的知識。

• 能夠在快節奏的環境中工作，並對細節有出色的注意力。

• 能夠提供一致且高質量的產品。

加分項目：

• 有烘焙或糕點相關專業證書或學位。

• 對新烘焙技術和趨勢有熱忱的追求和學習。

• 有領導經驗或團隊合作經驗。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo

商超業務拓展經理

薪資待遇：30-50K，優秀管理者可面議

崗位職責：

• 根據公司整體發展規劃，完成新店拓展任務；

• 根據公司經營目標制定並實施行銷計畫，專案規劃，全面統籌專案落地、產品促進計畫，完成公司下達的銷售目標；

• 準確把握公司品牌定位，產品品牌定位，根據市場需求和變化、區域特性和市場資訊進行品牌策劃；

• 建立完善產品定價管理制度，包括價格目標管理、定價程式管理、調價程式管理、價格配套管理等相關制度；

• 負責產品定價，調價工作的跟蹤與評估，並隨時向公司彙報市場回饋情況；

• 負責收集、分析市場和競爭對手資訊，制定公司開發流程及開發標準完成區域商圈的調研，為零售店面開發專案提供策略依據，撰寫專案評估分析報告，確保實現公司業務拓展目標；

• 根據市場分析，開發產品，包括選品、詢價、比價、商務談判、樣品驗收、簽定合同等；

• 制定商品組合方案及銷售策略，打造爆品及推廣新品，所管轄品類的選品，根據不同場景不同行銷節奏選擇合適的供應商家商品排期和上架；

• 定期向直屬領導彙報新店計畫，確保新店的開發進度及定回饋﹔

• 制定零售制度體系、業務流程，建立規範、高效的運營管理體系並監督實施；

• 建立線上APP及實體零售端業務關係；

• 運營數據跟蹤，根據銷售任務分配任務監督及輔導完成任務的情況，跟蹤各項運營數據；

• 負責公司所有零售平臺的產品的日常銷售及促銷活動的執行和監控；

• 負責對零售區域內市場進行分析和評估；

• 培養和發展優秀的零售運營隊伍。

崗位要求：

• 本科（全日制）或以上學歷，市場行銷、管理類等相關專業；

• 瞭解澳門商超現狀與發展，社會和商業資源廣泛；

• 具有5年或以上連鎖行業開發工作經驗；

• 具備豐富的零售管道客戶資源及管道開發經驗優先﹔

• 有豐富的商超，零售店經理管理經驗；

• 具備較強的市場分析、行銷、推廣、推廣能力，以及優秀的談判能力與技巧；

• 品行端正，具備良好的溝通能力、協調能力和團隊合作能力；

• 能夠承受較大的工作強度和工作壓力；

• 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式；

• 能統籌、掌控促銷活動，對促銷活動有準確的預估和判斷力；

• 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力；

• 會流利粵語。

工作地點：珠海/澳門

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

商超運營經理

薪資待遇：30-50K，優秀管理者可面議

崗位職責：

• 根據公司經營目標制定並實施營銷計劃，項目規劃，全面統籌項目落地、產品促進計劃，完成公司下達的銷售目標；

• 負責年度目標和預算，以及年度、月度銷售目標、售罄率目標、客單價指標、業績增長方案與促銷策略方案的製定與達成；

• 規劃組織各項運營活動，輸出及審核各項活動內容，配合公司零售業務資源，達成會員增長、銷售、毛利目標；

• 制定商品組合方案及銷售策略，打造爆品及推廣新品，所管轄品類的選品，根據不同場景不同營銷節奏選擇合適的供應商家商品排期和上架；

• 負責新品引進及滯銷品淘汰，優化商品結構，制定產品結構及價格體系，控制採購風險；

• 按照公司對品牌在市場定位的要求，在產品選品方面進行嚴格監控和審核；

• 建立商品分層體系，根據不同消費場景進行推送；

• 建立完善產品定價管理制度，包括價格目標管理、定價程序管理、調價程序管理、價格配套管理等相關製度；

• 負責產品定價，調價工作的跟踪與評估，並隨時向公司匯報市場反饋情況；

• 制定零售制度體系、業務流程，建立規範、高效的運營管理體係並監督實施；

• 建立線上APP及實體零售端業務關係；

• 運營數據跟踪，根據銷售任務分配任務監督及輔導完成任務的情況，跟踪各項運營數據；

• 負責公司所有零售平台的產品的日常銷售及促銷活動的執行和監控；

• 負責對零售區域內市場進行分析和評估；

• 培養和發展優秀的零售運營隊伍。

崗位要求：

• 本科（全日制）或以上學歷，市場營銷、管理類等相關專業；

• 有豐富的商超，零售店經理管理經驗；

• 具備較強的市場分析、營銷、推廣、推廣能力，以及優秀的談判能力與技巧；

• 品行端正，具備良好的溝通能力、協調能力和團隊合作能力；

• 能夠承受較大的工作強度和工作壓力；

• 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式；

• 能統籌、掌控促銷活動，對促銷活動有準確的預估和判斷力；

• 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力；

• 會流利粵語。

工作地點：珠海/澳門

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

外賣專送員

路氹區 & 澳門區 (全職車手/兼職車手多名)

工作地點：路氹區、澳門區

崗位職責：

• 按照公司配送流程準時完整地把餐品送到顧客手上;服從管理，配合公司的工作安排；以客為本。

任職要求：

• 全職/兼職車手需手持有澳門居民身份證，有電單車及持有澳門電單車駕駛執照;

• 工作認真盡責、能吃苦耐勞、親和力強、工作守時、有時間觀念;

• 有電單車配送經驗者優先。

待遇：

• 全職車手：享受同行業最高薪酬待遇；

• 兼職車手：單量計算，多勞多得，時間自由。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo，或致電 6386 0088

Ultra Clean 澳創潔廢料處理有限公司招聘

We currently have openings for the following positions:

Administrative Assistant

We are seeking a proactive and detail-oriented Administrative Assistant to support our daily operations and ensure smooth coordination with government authorities. This role is ideal for someone who thrives in a fast-paced environment and has a strong sense of responsibility and organization.

Key Responsibilities:

• Assist in handling applications, submissions, and procedures with various government departments

• Monitor and support compliance with environmental regulations, including the preparation of reports and related documentation

• Liaise with government offices and deliver documents as required

• Prepare meeting minutes, internal reports, and manage daily administrative documentation

• Support HR and administrative functions, including insurance renewals, contract management, and office procurement

• Perform ad hoc tasks assigned by management

Requirements:

• Diploma or above in Business Administration, Environmental Science, or a related discipline preferred

• Strong written and verbal communication skills in both Chinese and English

• Holder of a valid Macau light vehicle driving license

• 3–5 years of administrative experience ; prior experience handling Macau government procedures is a strong advantage

• Familiarity with Macau environmental or administrative regulations is preferred

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Strong analytical thinking and report-writing skills

• Detail-oriented, responsible, and able to work independently with good interpersonal skills

機械師

摘要： 執行由團隊領導分配的維修和保養工作；協助技師提供技術支援，遵守職業健康與安全規定。

主要工作：

• 與其他團隊成員協同工作；

• 按團隊領導分配，進行車輛及垃圾壓縮機的機械維修和保養工作；

• 協助高級技師進行維修和保養工作；

• 為初級技師提供技術支援；

• 向團隊領導報告損壞的工具和設備；

資格與經驗：

• 良好的人際關係能力；

• 能獨立工作；

• 3年或以上汽車車身及機械維修經驗；

• 持有相關證書者優先；

外勤雜務清潔員 (全職/兼職 )

主要工作：

• 清潔辦公室，外勤遞及交派送文件；

資格及經驗：

• 體魄強健；

• 必須持電單車駕駛執照，有輕型車輛駕駛執照更佳；

• 做事勤快細心，有同類工作經驗優先；

• 能獨立處理工作

全職員工可享有以下福利：

• 年終雙糧 (13個月薪金)

• 有薪年假

• 家庭成員醫療及牙科福利

• 人壽保險

• 危疾保險

• 公積金計劃

• 退休計劃

有意者請繕寫履歷，連同應徵信電郵至 ucljobs853@gmail.com。

（所有來函祇作招聘用途，一切資料絕對保密）

公教中心（酒店）招聘

公教中心 Catholic Centre

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

• Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

• Coordinate transportation, tours, dining reservations, and special arrangements

• Oversee luggage handling, guest arrivals/departures, and door greeting services

• Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

• Train and guide team members to uphold service standards and guest satisfaction

• Handle VIP requests and resolve guest issues promptly and professionally

• Build and maintain relationships with external vendors and service providers

• Ensure compliance with hotel policies and local regulations

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• -trong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

- Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

- Handle guest inquiries, reservations, and special requests promptly and professionally

- Assist in training and guiding junior reception agents to maintain service quality

- Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

- Ensure accurate handling of payments, billing, and cashiering procedures

- Maintain a welcoming and professional environment at the reception desk

- Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

- 1-2 years of experience in front office or reception operations within hospitality

- Previous experience in a senior or lead role preferred

- Good command of spoken and written in English and Chinese

- Friendly, courteous, and with strong interpersonal skills

- Willing to work shifts, weekends, and public holidays

- Responsible, detail-oriented, and a good team player

- Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

- Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

HN GROUP LIMITED 殷理基集團有限公司澳門招聘

集團始創於 1920 年，前身為殷理基洋行有限公司，最初以經營進口葡萄牙產品為核心業務，再由零售逐步擴展至不同的服務行業。面對澳門的急速發展，集團化後的殷理基以進一步發展業務覆蓋為目標，專注發掘不同領域的投資及合作機會。多年積累的經驗參與管理，在每個業務上竭力改善澳門居民的生活，並以支持地區的經濟發展為貢獻，締結集團“立足澳門，服務民生”的使命。

財務會計員

主要工作:

• 負責集團各公司的日常財務工作 (包括開票、匯款、現金收支及零用現金管理)；

• 負責到銀行或政府部門辦理業務；

• 負責處理文書資料、分析歸納，並編制相關財務報表和報告；

• 協助完成上司委派的工作。

職位要求:  

• 需具備責任心、積極主動、做事高效認真及仔細、擁有良好的溝通能力和團隊合作精神；

• 具獨立處理和解決問題的能力，及時完成工作；

• 熟練的電腦技巧(包括操作MS Excel、MS Word)；

• 大專或以上學歷；

• 具有會計經驗更佳；

本公司提供優厚薪酬及多種員工福利，並提供完善晉升機制，有興趣者請提交完整履歷及期望薪酬到 recruit2@hngroup.com.mo。

Management Trainee

We are looking for an enthusiastic, versatile trainee who is keen to learn, willing to undertake challenges and eager to develop new skills. The trainee will assist in many administrative, operational and business development-related tasks.

Responsibilities:

• Support in daily administrative tasks

• Basic translation of documents into English/Chinese

• Assist in devising marketing materials for various departments

• Conduct market research and analysis

• Assist in maintaining the day-to-day operations of departments

Requirements:

• Bachelor’s degree (in any area)

• Proficient in Chinese and English

• Familiar with basic computer applications including Excel, Word, Powerpoint

• Honest and attentive to details

• Willing to take challenges and is able to multitask and work under pressure

• Good communication and problem-solving skills

有意者請將個人履歷、近照、工作經驗、要求待遇等寄往澳門宋玉生廣場258號建興龍廣場21樓人力資源及行政部收或電郵至 recruit2@hngroup.com.mo (信封上或電郵上請註明申請之職位)。

旅遊部櫃台文員

職位要求：

• 高中畢業或以上。

• 熟悉電腦操作及能處理一般文書工作。

• 能書寫和能說流利的廣東話、 普通話及略懂英語。

• 有旅遊業經驗者優先考慮。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

文員

要求：

• 高中畢業或以上。

• 熟悉電腦操作及能處理一般文書工作。

• 能書寫和能說流利的廣東話、 普通話及略懂英語。

• 有保險業經驗者優先考慮。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

項目內部審計專員（監管與稅法合規）

職位要求：

• 協助財務總監執行運營、財務及合規領域的內部審計專案；

• 監督和管理澳門，內地及海外業務的法務、稅務合規及申報工作；

• 根據需要協調特殊任務和臨時專案，與跨職能部門合作，評估並改進內部控制；

• 3至5年相關工作經驗；

• 熟悉香港會計準則及中國內地法律及稅務法規，具香港及內地工作經驗者優先；

• 熟練Microsoft Office、會計軟件。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

財務系統數據遷移及應用專員

職位要求：

• 負責將財務相關工作流程需求轉化為系統配置；

• 在ERP系統建立及數據遷移期間確保財務系統的成功實施和測試；

• 識別系統差距並提供改進建議，為最終用戶提供財務系統和政策方面的培訓和文檔支持；

• 3至5年相關會計工作經驗；

• 具備SAP、ERP相關操作經驗者優先；

• 熟練Microsoft Office、會計軟件。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

Business Development Trainee

Job Description:

• Conduct market research to identify new business opportunities and emerging trends.

• Assist in the development and execution of business development strategies.

• Support the preparation of proposals, presentations, and other sales materials.

• Build and maintain relationships with potential clients through outreach and networking.

• Collaborate with cross-functional teams to ensure alignment on business initiatives and objectives.

• Assist in tracking and reporting key performance metrics related to business development efforts.

• Stay updated on industry trends, competitor activities, and market conditions.

Qualifications:

• A degree in business administration, marketing, or a related field is preferred.

• Strong verbal and written communication skills

• Ability to analyze market trends, business opportunities, and competitor strategies.

• Ability to build relationships with clients and work collaboratively within a team.

• Creative thinking and resourcefulness to find solutions to challenges.

• A self-starter who is eager to learn and take on new challenges.

What We Offer:

• Hands-on experience in business development and sales strategy.

• Mentorship from experienced professionals in the field.

• Opportunity to work in a collaborative and supportive environment.

• Competitive salary and benefits package.

How to Apply:

Interested candidates are invited to submit their resume, expected salary and a cover letter outlining their qualifications and interest in the position to noellam@hnfuels.com.mo

行政辦公室副主任

Responsibilities / Requirements:

• Manage full spectrum of daily office administration and procurement functions.

• Provide a full range of administrative support.

• Review and set up administration workflow and execute internal document control.

• Provide other administrative support to the office and retail outlets.

• Perform ad hoc assignments as required.

• Degree holder in any discipline.

• At least 2-4 years of relevant working experience.

• Good command of spoken and written English and Chinese.

• Excellent in the use of MS Office, especially in Excel and PowerPoint.

• Detail-minded with 'Can Do' attitude.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

Administrative Supervisor / Assistant Administrative Manager

Responsibilities / Requirements:

• Manage full spectrum of daily office administration and procurement functions.

• Provide a full range of administrative support.

• Review and set up administration workflow and execute internal document control.

• Provide other administrative support to the office and retail outlets.

• Perform ad hoc assignments as required.

• Degree holder in any discipline.

• At least 2-4 years of relevant working experience.

• Good command of spoken and written English and Chinese.

• Excellent in the use of MS Office, especially in Excel and PowerPoint.

• Detail-minded with 'Can Do' attitude.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

兼職司機

主要職責：

• 接載公司管理人員或客人，配合管理人員用車需要

• 持有澳門及大陸輕型駕駛執照，需要駕駛往來澳門香港、具良好駕駛紀錄，熟識澳門街道及有豐富駕駛經驗

• 具5年以上專業司機工作經驗

• 誠實有禮、積極主動、有責任心

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

行政助理 / 公司司機

主要職責：

• 協助處理公司一般日常行政事務

• 接載公司管理人員或客人，配合管理人員用車需要

• 持有澳門及大陸輕型駕駛執照，需要駕駛往來澳門香港、具良好駕駛紀錄，熟識澳門街道及有豐富駕駛經驗

• 具5年以上專業司機工作經驗

• 誠實有禮、積極主動、有責任心

• 略懂英文優先

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 recruit2@hngroup.com.mo (電郵上請註明申請之職位)。

外勤文員 / 公司司機

主要職責：

• 負責處理文件存放, 收集及派送文件

• 支援日常辦公室工作

• 持有澳門輕型駕駛執照及電單車駕駛執照、具良好駕駛態度及熟悉澳門各大小街道

• 待人誠懇有禮，有責任心，良好溝通技巧

• 具相關經驗者優先

有意者請將個人履歷、近照、工作經驗、要求待遇等寄往澳門宋玉生廣場258號建興龍廣場21樓人力資源及行政部收或電郵至 recruit2@hngroup.com.mo (信封上或電郵上請註明申請之職位)。

Assistant Sales Manager / Senior Sales Representative

Responsibilities / Requirements:

• To meet business targets assigned by company.

• To follow up new business, handling outgoing sales work, maintaining existing clients and approach new clients to achieve sales targets.

• To deliver Sales objectives and drive Sales Growth, promote product portfolio in assigned projects.

• Explore all business opportunities to aid market expansion and to ensure business growth.

• Unique and exquisite products to mid to high end customers.

• 3 - 5 years experience in brand or product management.

• Broad sales and marketing experience, self-motivated, aggressive, excellent interpersonal and communication skill, and good exposure in the property development market.

• Good command of written and spoken English and Chinese, proficiency in Mandarin.

• Willing to travel and periodic stationing.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

Business Development Director (Base in Macau)

Responsibilities / Requirements:

• As a member of the Company’s top management,

  a) participate in the management of existing businesses, with emphasis on business expansion and performance enhancement;

  b) participate in new business development including: identifying new opportunities, devising strategic plans, financial analysis and feasibility studies; and setting up new operations;

• A combined experience in the fields of finance, accounting and business management or business development is preferred as the job requires, in addition to business experience, basic knowledge of accounting and finance.

• Degree holder in finance or related discipline(s),holder of CPA is preferred though not necessary.

• China experience is preferred as the Company’s business development focuses on China and thus basic understanding of Chinese business regulations, tax regulations and legal requirements is highly preferred.

• Good interpersonal skills, strong negotiation abilities with clients and government bodies.

• Excellent command of written and spoken English and Chinese, proficiency in Mandarin.

• Candidate with hospitality experience is preferable.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

Management Trainee

• We are looking for an enthusiastic, versatile trainee who is keen to learn, willing to undertake challenges and eager to develop new skills. The trainee will assist in many administrative, operational and business development-related tasks.

• Examples of Responsibilities:

• Support staff in daily administrative tasks

• Basic translation of documents into English/Chinese

• Assist in devising marketing materials for various departments

• Conduct simple market research and analysis

• Assist staff in maintaining the day-to-day operations of departments

Requirements:

• Bachelor’s degree (in any area)

• Proficient in Chinese and English

• Familiar with basic computer applications including Excel, Word, Powerpoint

• Honest and attentive to details

• Willing to take challenges and is able to multitask and work under pressure

• Good communication and problem-solving skills

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

Sales Director/ Manager

Responsibilities / Requirements:

• Report to Senior Management.

• To lead the sales/professional team to meet business targets assigned from Senior Management.

• To develop new business, handling outgoing sales work, maintaining existing clients, and approach new clients to achieve sales targets.

• To deliver Sales objectives and drive Sales Growth, promote product portfolio in assigned projects.

• Explore all business opportunities to aid market expansion and to ensure business growth.

• Unique and exquisite products to mid to high and customer.

• Results-based compensation scheme included.

• Degree holder in Marketing, Business Administration or related disciplines.

• 8 years or above solid experience in brand or product management.

• Broad sales and marketing experience, self-motivated, aggressive, excellent interpersonal and communication skill, and good exposure in the property development market.

• Experience in brand building and brand management through proactive and strategic communication and public relations programs.

• Excellent command of written and spoken English and Chinese, proficiency in Mandarin.

• Willing to travel and periodic stationing.

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

Assistant HR Manager/HR officer

Responsibilities & Requirements:

• Responsible for a full spectrum of Training & Development function including delivery of in-house training and seminars (such as team building, management skill, etc.), coordinating with external consultant on training & development events

• Responsible for the development and implementation of effective training strategies & personnel training

• Reporting to the Head of HR, responsible to provide professional advice and solutions to the full spectrum of HR functions

• Work closely with business partners to implement talent engagement strategy

• Handle a full spectrum of HR functions and activities including recruitment, coaching, performance management, and employee relationship

• Keep abreast of local legislation’s update and ensure HR policies and practices are complying to local legislation’s

• Degree in Human Resources Management, Business Administration or related disciplines

• Minimum 3 years of relevant working experience

• Proactive, presentable and self-motivated

• Proficient in both written and spoken English and Chinese

• Proficiency in MS office especially Excel, Word and PowerPoint

Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

---

殷捷有限公司

文員

要求：

• 中學或以上程度

• 熟悉Microsoft office 及電腦等操作

• 中、英文程度良好

• 能獨立處理工作

• 良好溝通技巧及協調能力

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至andreachang@hnspeed.com.mo(電郵上請註明申請之職位)

市場策略銷售助理

要求：

• 高中或以上學歷

• 制定年度行銷目標計畫

• 建立和完善行銷資訊收集、處理、交流及保密系統

• 對消費者購買心理和行為的調查

• 對競爭品牌產品的性能

有意者請將個人履歷、近照等電郵至 andreachang@hnspeed.com.mo (電郵上請註明申請之職位)。

司機

職責：負責駕駛貨車送貨（有送貨員跟車）

工作時間：星期一到六，早上九點到下午六點。中間有一小時吃飯時間

要求：需具備貨車C型駕駛執照，有貨車駕駛經驗優先。

月薪：面議

有意者請將個人履歷、近照、工作經驗等電郵至 andreachang@hnspeed.com.mo (電郵上請註明申請之職位)

葡萄酒銷售員

工作職責：

• 向顧客介紹及推廣各類葡萄酒產品

• 提供專業的品酒建議及配餐搭配知識

• 處理門市銷售、訂單工作

• 定期參與品酒會、展銷活動及客戶拜訪

• 協助管理庫存及貨品陳列

• 中學或以上學歷，具零售或餐飲銷售經驗者優先

• 對葡萄酒有興趣或具備基本酒類知識（WSET 證書更佳）

• 良好溝通技巧，具親和力及服務熱誠

• 積極主動，具銷售觸覺及團隊合作精神

• 能操流利粵語，略懂英語或普通話更佳

福利待遇：

• 員工購酒優惠

• 在職培訓（包括葡萄酒知識及銷售技巧）

• 年終獎金及表現獎勵

• 晉升機會及良好工作環境

有意者請將履歷電郵至 andreachang@hnspeed.com.mo

醫療產品銷售員

工作職責：

• 推廣及銷售公司醫療產品（如醫療儀器、藥物、健康產品等）

• 拜訪診所、醫院、藥房及其他醫療機構，建立及維持良好客戶關係

• 提供產品介紹、示範及售後支援

• 達成銷售目標及定期匯報業績

• 參與行業展覽及推廣活動

• 中學或以上學歷，具醫療或銷售經驗者優先

• 具良好溝通技巧及人際關係

• 積極主動、具銷售熱誠及目標感

• 能獨立工作及承受工作壓力

• 需外勤工作，具備駕駛執照者優先

福利待遇：

• 醫療福利

• 員工購物優惠

• 在職培訓及晉升機會

• 年終獎金及表現獎勵

有意者請將履歷電郵至 andreachang@hnspeed.com.mo

倉務員

工作職責：

• 負責貨物收貨、點貨、上架及出貨安排

• 管理倉庫貨品擺放及日常清潔

• 協助盤點及記錄貨品存量

• 處理簡單文書及系統輸入（如有需要）

• 與物流部門及其他同事協調貨物流轉

• 中學程度或以上

• 有倉務或物流相關經驗者優先

• 能搬運貨物，具良好體力

• 細心、有責任感、守時

• 能獨立工作及具團隊合作精神

福利待遇：

• 員工購物優惠

• 年終獎金（視乎表現）

• 在職培訓及晉升機會

有意者請將履歷電郵至 andreachang@hnspeed.com.mo

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便民集團有限公司

Graphic Designer

About Us:

Farmacia Popular is a leading retail pharmacy chain in Macau, dedicated to promoting health and wellness through high-quality products and exceptional customer service. We are seeking a talented and creative Graphic Designer to join our team and play a vital role in shaping our brand identity and visual communication.

Roles and Responsibilities:

• Design and produce captivating graphics for online and offline platforms, including social media, websites, brochures, and in-store displays.

• Develop visual merchandising materials that align with our brand’s mission and enhance customer experience.

• Prepare and optimize output files for printing houses and vendors, ensuring quality and accuracy in all final designs.

• Collaborate closely with marketing and sales teams to create effective promotional materials and point-of-sale materials (POSM).

• Stay updated on industry trends, design techniques, and software advancements to continuously elevate our visual communications.

• Assist in developing and refining brand guidelines to maintain consistency across all marketing materials.

Qualifications:

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field (a Bachelor’s degree is required).

• Proven experience as a Graphic Designer or in a similar role, preferably within the retail or branding sectors.

• 2–5 years of experience in graphic design roles.

• Strong portfolio demonstrating a variety of design projects, both digital and print, highlighting creativity, consistency, and execution.

Requirements:

• Proficiency in graphic design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools, as well as Canva.

• Strong understanding of brand consistency, visual hierarchy, and design principles.

• Ability to create visual assets for web, social media, print, and presentations.

• Confidence in taking briefs, developing creative concepts, and presenting ideas clearly.

• Familiarity with exporting and optimizing formats for digital use.

• Solid understanding of visual merchandising principles and practices.

• Excellent communication skills, with the ability to articulate design concepts and collaborate effectively within a team (including marketing, content, and product teams).

• Strong attention to detail, with the capacity to manage multiple projects and meet deadlines.

• Familiarity with print production processes and specifications.

• A proactive attitude, with a willingness to learn and adapt in a fast-paced environment.

• Ability to work independently and automate design processes where possible.

• Strong problem-solving skills and the ability to think creatively under pressure.

• Empathy and the ability to understand customer needs, translating them into impactful designs.

• A collaborative spirit, open to constructive feedback, and a strong work ethic.

Interested parties are invited to send your full resume with current to lawrenceluk@hngroup.com.mo and susanna@hngroup.com.mo

貨車司機

要求：

• 初中程度

• 熟悉澳門街道

• 持有有效之澳門輕型車輛執照(即B牌)

• 良好駕駛記錄

• 有派貨經驗者優先

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至susanna@GRUPOPOPULAR.COM.MO (電郵上請註明申請之職位)。

Marketing Officer

Budget: $15000-$20000 per month

Job Description:

• Implement online and offline marketing strategies for the brand, including assist in content creation, support the maintenance of social media platforms, coordination with creative.

• To be responsible for organizing, coordinating with different internal and external parties to prepare online and offline marketing collaterals

• Assist in monitoring and evaluating on effectiveness of marketing campaigns

• Assist in new product launch and sales event/roadshows, including product packaging, planning, preparation and execution.

• Coordinate with vendors for quality POSM / premium development, production and execution under a tight timeline

• Market visit to point of sales to ensure smooth product launch and POP such as TV, wobblers, POSM are all in place.

• Support daily operations, perform general clerical work and any ad-hoc assignment.

Job requirements:

• A Bachelor's degree is required, preferably in Marketing and media related discipline

• 3 years working experience in FMCGs or Retail preferred

• Social media marketing experience

• Good command of written and spoken Cantonese and English. Conversational Mandarin is a plus

• Digital analytics knowledge desirable

• Experience in Adobe Illustrator, Photoshop, AI apllications

• Experience in video production and content creation is a plus

• Creative and well-organised with excellent analytical and problem-solving skills

• Strong sense of responsibility and able to work multi-task and under pressure

• Immediate availability preferred

• Candidate with more experience may be consider for Marketing executive

Interested parties are invited to send your full resume with current to lawrenceluk@hngroup.com.mo

全職髮型師

• 有客底，拆賬高(面議)。

髪型助理

• 需有相關經驗，負責洗頭及協助髮型師妥善完成工作。

頭髪護理員

• 熟練洗頭吹頭，掌握頭部穴位經絡按摩等相關知識及技能，需有相關工作經驗。

美容師

• 為客人提供皮膚護理，美容美體服務，熟悉美容知識及操作程式，掌握各種美容用品，用具的性能，保持工作環境的衛生及整潔。

美容助理

• 有經驗/冇經驗均可，需對工作有熱誠及有責任感，守時有禮。

每天工作9小時中間一小時休息，月休四天，年假七天，其他按照澳門勞工法，傭金+手工+儀容津貼，可根據能力面談，試用期滿可調整底薪。

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 penglai@grupopopular.com.mo (電郵上請註明申請之職位)。

健康產品推廣員/健康美容大使

要求：

• 中學程度，具銷售美容護膚品或健康產品經驗者優先

• 性格開朗，親切有禮

• 積極進取，具良好溝通技巧

• 操流利粵語，基本英語及普通話

有意者請將個人履歷、近照、工作經驗、要求待遇等電郵至 susanna@GRUPOPOPULAR.COM.MO (電郵上請註明申請之職位)。

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豪進建築工程有限公司

高級機電工程師

• 大專本科程度或以上，3 ~ 5 年或以上相關工作經驗

• 懂得使用AUTO-CAD繪圖

• 擁有處理及管理大型工程項目的經驗

• 能操英語及普通話

• 良好的溝通技巧及人際關係

• 負責與工程師，建築師，顧問及其他相關聯絡

• 負責處理項目一般日常事項，監督及管理項目隊伍

• 如相關工作經驗不足者，可申請機電項目工程師

有意者請將個人履歷電郵至 leilachoi@houchun.com.mo 。(電郵上請註明申請之職位)

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便民醫療中心

Clinic Manager / Assistant Clinic Manager

Responsibilities / Requirements:

• Oversee daily clinic operations, including staff management, service quality, and administrative affairs.

• Lead business development by expanding the client base and promoting the clinic's comprehensive healthcare services.

• Manage relationships and coordinate effectively with clients, insurance companies, and external partners.

• Responsible for cost management.

• Ensure compliance with Macau’s medical regulations while maintaining high standards of patient care.

• Bachelor’s degree or above.

• Preferably 3–5 years of work experience; prior experience in healthcare institutions or private clinics is an advantage.

• Demonstrated business acumen with experience in promoting health management and client development.

• Strong leadership, self-motivation, and sense of responsibility.

• Excellent communication, coordination and negotiation skills.

• Candidates with less experience will be considered for the Assistant Clinic Manager position.

Interested parties are invited to send your full resume with current and expected salary to recruit2@hngroup.com.mo

All applications will be treated in strict confidential and used for recruitment purpose only.

中醫醫生

職位要求：

• 持有澳門衛生局認可的有效的中醫牌照

• 具備針灸、拔罐、艾灸、推拿等中醫技能

• 具有5年或以上獨立診症經驗

• 精通粵語，英語，國語，具有良好的溝通能力

職責：

• 負責中醫日常診療工作

• 為病人提供專業的中醫意見及解答相關疑問

• 根據病人自身的情況，為病人制定全面的中醫健康管理方案，提升病人的滿意度。

西醫醫生

職位要求：

• 持有澳門衛生局認可的有效醫生牌照

• 具備婦科，耳鼻喉科等相關經驗優先

• 具 3 年或以上獨立診症經驗

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 精通粵語，英語，國語，具良好服務態度及溝通能力

職責：

• 負責日常診療工作，提供全科以及特別門診服務

• 為客戶提供專業意見及解答相關咨詢

• 具備客戶健康管理意識，為客戶提供針對性的健康管理方案。

物理治療師

要求：

• 持有澳門居民身份證

• 具澳門政府相關物理治療師牌照。

• 有實際醫院或診所工作經驗者優先

• 工作細心及對病人有耐性。

• 工作積極主動、具團隊精神及責任感

• 具良好服務態度及溝通能力

• 薪資福利，具體面議。

護士

要求：

• 需持有澳門政府註冊護士牌照

• 熟練運用電腦,流利英語,粵語,普通話.

• 工作認真，有耐心

• 有診所或醫院工作經驗優先

• 福利薪資面談

申請方式：

有意者請將個人履歷、近照、工作經驗、要求待遇等寄往澳門宋玉生廣場258號建興龍廣場21樓人力資源及行政部收或電郵至 clinic@hngroup.com.mo (信封上或電郵上請註明申請之職位)。

查詢電話：2852 4468 / 2882 0127

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基創建築工程有限公司

工程師 / 助理工程師 (Engineer / Assistant Engineer)

職責範圍：

• 負責機電工程項目的現場監督、進度協調及質量控制。

• 準備工程圖紙、技術提交文件 (Submissions) 及進度報告。

• 與業主、顧問公司及分判商溝通，解決現場技術問題。

• 協助項目經理進行資源分配及安全管理。

職位要求：

• 持有電機、機械、屋宇設備或相關工程學位/高級文憑。

• 工程師需具備 [3-5] 年或以上相關工作經驗；助理工程師歡迎應屆畢業生或具較少經驗者申請。

• 熟悉 AutoCAD 及相關工程軟件。

• 具備良好的中英文溝通及書寫能力。

項目協調員 (Project Coordinator)

職責範圍：

• 負責工地與辦公室之間的日常溝通及文件往來。

• 協調各分判商的施工順序，確保項目按時間表進行。

• 整理及存檔工程日報、材料清單及工地記錄。

• 協助申辦各項工程相關施工准照。

職位要求：

• 高中畢業或以上學歷，具工程相關背景者優先。

• 具備良好的組織能力及溝通技巧，能應對現場突發狀況。

• 熟悉基本電腦操作 (Word, Excel)。

• 工作積極主動，具備團隊合作精神。

工料測量師 (Quantity Surveyor)

職責範圍：

• 負責工程招標、判標及合約管理。

• 進行工程量計算、成本估算及準備預算案。

• 處理每月進度款申請 (Interim Payment Claims) 及分判商帳目結算。

• 管理工程變更 (VO) 及處理最終帳目 (Final Accounts)。

職位要求：

• 持有工料測量 (QS) 或相關建築學位/文憑。

• 熟悉機電工程計量規則及本澳合約法規者優先。

• 具備數據敏感度，細心且具獨立處理合約文件的能力。

• [2-4] 年或以上相關工作經驗。

有意者請將個人履歷、近照、工作經驗、要求待遇電郵至cecilu@keichongengineering.com (電郵上請註明申請之職位)。

澳門建築工程公司招聘

招聘職位：

項目總監 Project Director

月薪：MOP $60K - 100K

職責內容：

• 管理裝修項目並帶領整個項目團隊從項目投標階段到完工

• 負責項目規劃與實施、項目品質保證、項目風險及成本控制

技能要求：

• 室內設計、建築研究或相關專業學位

• 至少15年室內裝修承包經驗

• 具備高端酒店或客房裝修項目相關經驗

• 豐富的精裝修項目與團隊管理經驗

• 優秀的溝通能力

• 流利的中英文

設計經理 Design Manager

月薪：MOP $50K - 80K

職責內容：

• 確保與內部設計團隊溝通並按時提交高品質且易於理解的施工圖和設計

• 利用技術專業知識監督設計過程

• 能夠參加與業主和顧問的設計相關會議，並提供清單和追蹤記錄以供批准

• 避免施工過程中的錯誤並降低財務風險

• 隨時了解不斷變化的建築立法和與設計相關的實踐規範

• 監察提交圖則及施工圖的質量與進度

• 指揮整個項目繪圖及深化工作進度

技能要求：

• 熟悉掌握施工圖繪製規範和要求

• 豐富的精裝修項目經驗

• 具備創新精神，有獨立的思維並能兼顧甲方設計的整體需要；

• 工作態度嚴謹穩健、學習能力強、工作踏實認真、能夠承受較大的工作壓力

• 具有一定主動性，方案理解、領悟能力強。善於溝通交流，具備團隊意識

• 具有6年以上酒店或客房裝修項目經驗, 設計或建築相關專業畢業優先

• 熟悉IBC (International Building code 國際建築規範) 及澳門本地相關建築規範優先

• 優秀的中英文口語和寫作能力

高級項目協調員 Sr. Project Coordinator

職責內容：

• 負責工程協調及項目跟進等工作

• 協助項目經理準備工程檔案, 與各部門和地盤之間的內部協調

• 與內部和外部各方合作, 組織、執行及完成各項項目所需的工序環節

• 根據施工進度，跟進訂貨、生產、送料進度，定期更新進展狀態

• 執行項目經理和部門主管特別指派工作

• 獨立處理工程上的文書工作,製定項目報表,記錄會議議程

技能要求：

• 具五年或以上工作經驗，中英文程度良好

• 熟悉 Microsoft Office 程式應用及中英文文書處理

• 組織良好，能夠獨立工作, 並能承受壓力

• 有酒店或客房項目經驗優先考慮

採購經理 Procurement Manager

職責內容：

• 按照物料及圖紙審批採購工程物料, 包括物料詢價

• 跟進物料相關文件及工作

• 按照地盤進度協調物流及到貨時間

技能要求：

• 有相關裝修材料審批經驗

• 精通裝修行業的採購業務, 運作流程及工程材料市場訊息

• 有設計及裝修行業工作經歷者優先

• 必備良好的中英文讀寫能力

• 具有較強的談判能力及溝通能力

• 能獨立工作，學習和受壓能力強

• 熟悉精裝項目圖紙

工料測量經理 Quantity Surveyor Manager

職責內容：

• 負責項目中分包和材料供應商等價格分析、增減和糧單的核算

• 提供工程計量、採購、草擬分包合同及工程完工結算等

• 負責項目實施成本的監督，分判合同管理, 工程帳目及糧款申請

• 參與投標工作，包括材料及分判詢價，造價分析等商務工作

技能要求：

• 持工料測量，土木工程或工程造價相關證書或學位

• 具備五年或以上大型項目工料測量工作經驗

• 熟練AutoCAD, MS Office 辦公軟件

• 良好中英文書寫及會話能力

• 良好的工作態度，能吃苦耐勞，具備一定的溝通協調能力

• 有酒店或客房項目經驗優先考慮

助理項目經理 Assistant Project Manager

職責內容：

• 確保項目的所有施工活動均符合項目合同要求

• 計劃並參加定期現場和設計會議，組織工作並監管項目進度進行工作和安全檢查

• 進行現場質量控制並檢查現場和場外工作

• 執行及完成項目經理委派工作

• 按項目需要提交施工方案, 項目進度表等文書處理

技能要求：

• 具五年或以上建築行業工作經驗

• 能夠獨立工作並承受壓力，吃苦耐勞，注重細節，有上進心，責任心強熟悉室內精裝修，具有關設計、工程和供應商運營知識優先考慮

• 熟練使用 Windows、AutoCAD、Microsoft Office 和 Project

• 良好的中英文口語和寫作能力

• 有酒店或客房項目經驗優先考慮

深化圖設計師 Draftsman

職責內容：

• 能熟練掌握AutoCAD、Sketchup、3DsMax、Photoshop等製圖軟件，懂看圖紙及制作效果圖、施工圖

• 執行及完成項目經理委派工作

• 與客戶和公司施工團隊合作,協調設計概念, 準備和處理施工圖紙及文件

• 按工作需要外出工作參與會議

• 有耐性, 具責任心, 良好組織能力及溝通技巧職責

• 到內地工廠溝通協調生產圖紙

技能要求：

• 大專或以上程度 , 具有設計或工程相關學歷及二年相關工作經驗優先

• 操流利廣東話，良好英語及普通話者優先

• 良好中、英文閱讀及書寫能力、良好組織及溝通能力

• 熟悉AutoCAD/SketchUp, 懂BIM經驗者優先

• 熟悉電腦操作 (如 Excel、Word) 及中英文輸入

• 處事細心及謹慎，能處理重複性及細微工作

• 有酒店或客房項目經驗優先考慮

文件管理員 Central Document Control

職責內容：

• 文件及圖紙系統性管理

• 文書處理

• 操作ACONEX及ARIBA系統

• 獨立處理工程上的文書工作,製定項目報表/周報,記錄會議議程

• 與內部系統性更新文件及圖紙審批

• 有酒店或客房項目經驗優先考慮

技能要求：

• 三年經驗以上，熟悉工程文件處理系統

安全主任 Safety Officer

職責內容：

• 協助項目經理實施安全與環境管理和執行工程中的安全與環境管理

• 監督所有在施工現場的人員的安全保護標準情況

• 建立並執行安全培訓目標和計劃

• 建立、批准和監控安全計劃、方法聲明和風險評估

• 定期進行安全審核，確保持續改進

• 處理及跟進地盤工傷事宜

技能要求：

• 高中畢業或以上學歷

• 具認可機構發出之安全主任/安全督導員證書

• 3年及以上建築業相關工作經驗 ，經驗較少的侯選人將被考慮擔任安全督導員

• 有本地博彩項目和其他大型建築項目的經驗優先

• 良好的MS Word、Excel電腦技能

• 良好的中英文口語和寫作能力，懂國語

行政及人力資源主任 Admin & HR Officer

職責內容：

• 負責人力資源相關支持工作包括發薪、薪酬福利、招聘及員工合約管理、工作簽証辦理等

• 負責行政相關支持工作包括公司會務及活動；

• 各部門員工關係維護，促進工作效率提高；

• 負責完善和跟進公司人力和行政管理規章制度;

• 完成公司管理層下達各項工作指標及日常人力行政工作；

技能要求：

• 大學本科及以上學歷，企業管理、人力資源管理相關專業優先；

• 具有行政及人力資源相關經驗至少 5年以上，其中不少於3年以上的團隊管理經驗；

• 熟悉澳門僱傭條例及其他人力資源相關法規；

• 能夠妥善地組織協調各類工作，具備極強的協調能力；

• 具備公務接待禮儀、溝通技能；

• 精通人事管理系統及MS Office，包括Word、Excel和PowerPoint；

• 優良中英文書面和口語表達能力，包括必须操流利普通話；

私人司機 Chauffeur

職責內容：

• 要不定時工作，包括：清晨、晚上、週末和假日

• 處理車輛的日常清潔及維修保養, 確保車輛狀況良好及運作正常

技能要求：

• 熟悉澳門及斴近地區道路及交通規則, 持有有效的澳門及內地輕型汽車駕駛執照五年或以上

• 具有良好駕駛技術及態度和安全意識 (需出示違例駕駛記分記錄及無犯罪紀錄證明)

• 保密性高、有責任感、守時、誠實有禮、不吸煙

兼職清潔員

職責內容：

• 辦公室清潔及日常雜務打理

• 有時需要外出交收文件

技能要求：

• 熟悉澳門道路

• 有責任感、守時、誠實有禮

• 有清潔工作經驗

資深精裝修項目經理 Senior Project Manager

職責內容：

• Supervise interior fit-out projects from beginning to completion by meeting deadlines and standard qualities, costing and monitoring budget, quotation, tender process and Site supervision.

技能要求：

• At least 5 years solid experience in hotel fitting out project supervision is required

• Experience in managing between design, drawings, materials and fitting out works processing

• Good interpersonal, presentation and communication skills Fluent in English, Cantonese and Mandarin will be an advantage

Planner

職責內容：

• Handle construction stage project planning, scheduling and reporting using Primavera P6 and MS Project

• System data input and update

• Progress tracking, reporting and scheduling

• Collaboration with project design team to track submissions and deliverable status

• Prepare regular progress reports, conducting critical path analysis, eveloping schedules

• Ensuring effective communication with stakeholders and team members to keep them informed about progress, challenges, and changes

• Coordination with other project planners within the team and client organization

技能要求：

• Bachelor’s degree in an Engineering or related discipline

• At least 3 years of fitting out contractor experience

• Proficiency in project planning software – Primavera P6 and MS Project

• Strong demonstrable knowledge in project planning & scheduling practices, calculation methods, standards & procedures

• Good communication, interpersonal and analytical skills

• Good command in spoken and written English

申請方式：

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至：jobsapplication.mo@gmail.com

Rentokil Initial Hong Kong Limited 能多潔榮業澳門招聘

https://www.rentokil.com/hk/about-rentokil/local-branches/macau-branch

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展接近60 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

滅蟲員兼司機

職責：駕駛輕型貨車外勤工作，為客戶提供專業滅蟲及衛生服務

福利：優厚薪金，酌情花紅，有薪年假，醫療福利 (包括年度身體檢查)，在職培訓及良好晉升機會

職位要求：

• 澳門居民

• 持有輕型貨車駕駛執照

• 經驗不拘，有相關經驗優先考慮

• 著重團隊精神

• 誠實有禮和良好溝通技巧，待客有禮及有責任感

• 良好粵語，能閱讀簡單英語

工作時間：每星期六天

申請方式：

有意者請將履歷電郵至：fionask.cheung@rentokil-initial.com 或 Whatsapp: (852) 5721 9241 或 Wechat: RIHKMACAU

滅蟲服務員

職責：為客戶提供專業滅蟲服務，需外出工作

福利：優厚薪金，酌情花紅，有薪年假，醫療福利 (包括年度身體檢查)，在職培訓及良好晉升機會

職位要求：

• 澳門居民

• 經驗不拘，有相關經驗及持有輕型貨車駕駛執照者優先考慮

• 著重團隊精神

• 誠實有禮和良好溝通技巧，待客有禮及有責任感

• 良好粵語，能閱讀簡單英語

工作時間：每星期六天

申請方式：

有意者請將履歷電郵至：fionask.cheung@rentokil-initial.com 或 Whatsapp: (852) 5721 9241 或 Wechat: RIHKMACAU

衛生服務員

職責：為客戶提供專業衛生服務，需外出工作

福利：優厚薪金，酌情花紅，有薪年假，醫療福利 (包括年度身體檢查)，在職培訓及良好晉升機會

職位要求：

• 澳門居民

• 經驗不拘，有相關經驗及持有輕型貨車駕駛執照者優先考慮

• 著重團隊精神

• 誠實有禮和良好溝通技巧，待客有禮及有責任感

• 良好粵語，能閱讀簡單英語

工作時間：每星期六天

申請方式：

有意者請將履歷電郵至：fionask.cheung@rentokil-initial.com 或 Whatsapp: (852) 5721 9241 或 Wechat: RIHKMACAU

WYNN PALACE (MACAU) 澳門永利皇宮招聘

數碼轉型主任 Supervisor - Digital Transformation (4052BR)

主要職責

永利渡假村（澳門）有限公司致力於推動公司整體數位轉型。透過數位化資訊和自動化業務流程，提高團隊的整體效率和生產力，同時專注於業務成長。數位轉型團隊負責確保公司達到此目標，在公司內部領導並制定業務營運及客戶體驗的數位轉型策略，成為數位化和自動化的推廣者和實踐者。

職位介紹

• 負責所有數位化項目，從可行性研究、開發、實施到專案上線

• 消化可行性研究中的業務需求，並在必要時提供諮詢

• 需協調及與團隊有效地溝通，並確保項目能按時完成

• 管理及確保項目的品質

• 負定期監控流程自動化的狀況，並在必要時解決突發事件

職位要求

• 工作經驗：具最少三年資訊科技管理的工作經驗，具娛樂場或酒店業工作經驗者優先考慮

• 教育程度：電腦科學、商業資訊系統或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

• 技能 / 證書：

• 具備良好的 HTML、CSS、JSP、JavaScript、Java、SQL、API（JSON/RESTful）等程式設計經驗

• 擁有豐富的機器人流程自動化、工作流程引擎、智慧文件處理、OCR 和人工智慧技術的實務經驗

• 積極主動，能夠有效地領導團隊成員

• 對開發方法或解決問題具有較強的批判性思考能力

• 確保所有團隊成員了解專案進度、問題和行動事項

• 將業務需求轉化為可歸檔的工作，並與團隊成員溝通相關事宜

• 具文件管理能力，並向專案和相關人士展示啟動、里程碑更新和結束的最新情況

• 熟練使用 Power BI/Tableau 和 PowerPoint 進行簡報

• 具優秀的時間和專案管理技能，有能力根據關鍵績效指標決定優先順序

• 熟練使用 MS Visio 建立業務工作流程圖

• 具備遵循 SOX、PCI、MICR 和 MCSL 的經驗者優先

Job Purpose

Wynn Resorts (Macau) S.A. has a vision on moving forward to digitally transform its operation throughout the company. By digitizing information and automating business process, we increase the overall efficiency and productivity of teams while focusing on growing our business. Digital Transformation team is dedicated and responsible to ensure the company is going to attain this goal. Lead and strategize digital transformation in both business operation and customer experience in the company. Be a digitization and automation evangelist and practitioner in the company.

Key Responsibilities

• Responsible for all Digital projects, from feasibility study, development, implementation, to project go-live

• Digest the business requirements from feasibility study and give development advisory when necessary

• Coordinate and communicate team performance to ensure deliverables are on time

• Govern the established standards and ensure delivery quality

• Keep routine monitoring on the healthiness of process automation and resolve incidents if necessary

Competencies and Requirements:

• Experience: Minimum 3 years working experience in IT supervisory role. Experience in Entertainment/Hospitality industry is an advantage.

• Education: Diploma/Degree holders in Computer Science, Business Information Systems, or related disciplines.

• Language Ability: Proficient written and spoken communication skills in English and Chinese Cantonese and Mandarin.

• Skills:

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, SQL, API (JSON/RESTful), etc.

• Excellent hands-on experience with Robotic Process Automation, Workflow Engine, Intelligent Document Process, OCR, and AI technologies.

• Design, develop, and implement integration between automation tools and application.

• Self-motivated and be able to lead team members.

• Strong critical thinking on development approach or resolving issues.

• Keep all team members on track and informed on status, issues, and action items.

• Translate business requirements into archivable tasks and communicate back to team members.

• Manage documentation for and present updates on Kick-off, Milestone Updates, and Closure to projects and stakeholders.

• Proficient in using Power BI/Tableau and PowerPoint for presentations.

• Excellent time and project management skills, ability to prioritize with proven KPI.

• Proficient in using MS Visio for creating business workflow diagram.

• Experience in compliance with SOX, PCI, MICR and MCSL.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

人工智能轉型主任 Supervisor - AI Transformation (4296BR)

主要職責

人工智能轉型主任以實務型領導角色去開發與維護人工智慧模型。此職位負責確保人工智能的專業技術能力、可重現性及人工智能工作流程的合規性，同時指導團隊的工作，並協助利用專有數據對基礎模型進行客製化。主任負責審查程式碼、監督生命週期模型的運作，並與資訊科技不同的團隊合作管理容器化環境。此職位需維護人工智能系統的完整性與效能，以及確保技術交付成果符合公司標準。

職位介紹

• 支援人工智能轉型路線圖的制定與實施。

• 管理人工智能模型註冊庫，並執行版本控制。

• 實施優化策略，以提升人工智能模型的效能與可擴展性。

• 運用公司專屬數據對基礎模型進行調整，以提高準確性與相關性。

• 確保所有人工智能解決方案皆符合內部治理標準，並遵守外部法規。

• 與不同職能的團隊密切合作，發掘潛在的人工智能應用場景，並評估其可行性。

• 與團隊協調，確保使用者介面設計符合營運需求，並提升使用者體驗。

• 持續掌握人工智能技術的新興趨勢與發展動態。

• 透過運用人工智能與自動化技術，提出現有流程的優化方案。

• 帶領工作坊與培訓課程，以提升各部門的人工智能素養。

職位要求

• 教育程度：電腦科學、數據科學、商業或相關領域之學位

• 語言能力：能操寫流利英語、廣東話及普通話

• 工作經驗及技能

• 具備至少 3 年以上人工智能/數位轉型、人工智能/機器學習專案經驗

• 具備至少 4 年以上軟體開發或相關領域經驗

• 具備數位轉型、流程改善、技術導入、與利益相關者進行溝通經驗

• 具備 HTML、CSS、JSP、JavaScript、Java、Python、SQL、API（JSON/RESTful）等進階程式設計經驗

• 擁有強大的分析能力、溝通技巧及良好的管理能力

• 設計、開發並實現自動化工具與應用程式的整合方案

• 具備高度道德標準、高度承諾精神，以及應對複雜變動的能力

• 具備上進心並能帶領團隊成員

• 熟悉人工智能技術，如大型語言模型（LLM）、檢索增強生成（RAG）、語音識別如語音轉文字/文字轉語音（ASR/TTS）、自然語言處理及智能自動化

• 具備敏捷開發方法經驗，並精通以下數位工具者尤佳（機器學習框架、容器調度工具、數位工作流程、機器人流程自動化平台）

Job Purpose

The Supervisor of AI Transformation at Wynn Resorts (Macau) S.A. plays a hands-on leadership role in the development and maintenance of AI models. This position is responsible for ensuring technical excellence, reproducibility, and compliance across AI workflows, while guiding engineering efforts and contributing to the customization of foundational models using proprietary data. The supervisor leads code reviews, oversees model lifecycle operations, and collaborates with IT internal teams to manage containerized environments. This role is critical to maintaining the integrity and performance of AI systems and ensuring that technical deliverables meet enterprise standards.

Key Responsibilities

• Support the development and implementation of AI transformation roadmaps.

• Manage AI model registry and manage version control.

• Implement optimization strategies to enhance the performance and scalability of AI models.

• Adapt and fine-tune foundational models with proprietary company data to increase accuracy and relevance.

• Ensure all AI solutions adhere to internal governance standards and comply with external regulations.

• Work closely with cross-functional teams to identify potential AI use cases and evaluate their feasibility.

• Coordinate with the team to align UI designs with operational requirements and enhance user experience.

• Stay updated about emerging trends and developments in AI technologies.

• Propose enhancements to current processes through the use of AI and automation.

• Lead workshops and training sessions to promote AI literacy across various departments.

Competencies and Requirements

• Degree in Computer Science, Data Science, Business, or related field

• Proficient written and spoken communication skills in English, Cantonese and Mandarin.

• Experience and skills:

• Minimum 3+ years of experience in AI/Digital transformation, AI/ML projects.

• Minimum 4+ years of experience in software development, or related field.

• Experienced in digital transformation, process improvement, technology implementation, and engaging stakeholders.

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, Python, SQL, API (JSON/RESTful), etc.

• Strong analytical, communication, and stakeholder management skills.

• Design, develop, and implement integration between automation tools and application.

• High ethical standards, level of commitment and ability to cope with complexity and change.

• Self-motivated and be able to lead team members.

• Familiarity with AI technologies such as LLM, RAG, ASR/TTS, natural language processing, and intelligent automation.

• Experience with agile methodologies and proficiency in the following digital tools are considered advantageous (ML frameworks,

• Container orchestration tools, Digital workflows, RPA platforms)

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會計及固定資產助理會計 Assistant Accountant - General Ledger and Fixed Assets Accounting (3870BR)

主要職責

• 須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。

職位介紹

• 負責整理有關會計收支記錄，準備財務報表和銀行對帳等工作

• 檢查財務記錄並處理不一致之賬項記錄

• 協助會計及固定資產部的日常運作

• 更新並準備月結財務報表

• 須同時妥善管理及處理多個項目

職位要求

• 工作經驗：於大型機構從事會計或應付賬工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：持有會計相關證書者優先考慮

• 語言能力：能書寫及操流利廣東話及英語

• 電腦應用：熟識 Ms Office 軟件操作(中英文版本)和會計軟件應用

Job Purpose

Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation

Key Responsibilities

• Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.

• Investigate any discrepancies in accounts balances and generate financial reports

• Assist in the smooth operation of the General Ledger office

• Update and prepare monthly reports

• Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner

Competencies and Requirements

• Experience: Previous General Ledger or Accounts Payable experience in a large organization

• Education: Secondary school diploma

• Knowledge/Certificates: Accounting certificates an advantage

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲市場推廣主任 Officer - Food and Beverage Marketing (2902BR)

主要職責

執行公司日常食品和飲料營銷舉措和計劃； 管理經理分配的項目。 支持內部和外部溝通策略，管理餐飲團隊的每日簡報，並協調促銷活動和營銷活動。

職位介紹

• 支持餐飲市場推廣高級經理執行和啟動餐飲營銷計劃。

• 準備由餐飲營銷團隊發起的工作簡報，在經理的指導下及時、專業地傳達所有餐飲促銷活動。

• 協調 WM/WP 餐飲團隊的工作簡報，並在向創意/數字營銷/多媒體團隊匯報藝術品或社交內容開發之前整合準確的信息。

• 與文案機構密切合作，撰寫、編輯、校對和分發營銷材料和促銷材料的內容。

• 與採購團隊合作，提供抵押品規格、材料要求和訂單數量，以便從供應商處獲取印刷抵押品的報價並管理交付時間表。

• 與管理層合作，根據公司戰略和目標受眾制定和實施營銷計劃以及各種單獨的活動。

• 支持經理提供流量控制、狀態和績效報告，以供管理審查和跟踪。

職位要求

• 工作經驗： 至少 3 年溝通職位相關經驗

• 知識/證書：

• 較強的溝通和人際交往能力，能夠進行創造性思考

• 精通 Microsoft Office、內容管理系統、印刷媒體和社交媒體平台

• 在向合作夥伴通報情況、時間管理和績效分析方面具有良好的執行力

• 教育程度：傳播學、新聞學或相關領域的學士學位

• 語言能力：良好的英語、粵語和普通話書面和口語能力

• 電腦應用：

• 擅長 MS Office 和 Photoshop

• 了解現有的社交媒體平台和在線評論網站，以便為這些平台提供內容管理。

Job Purpose

Execute company’s daily food and beverage marketing initiatives and programs; manage certain projects assigned by manager. Support internal and external communications strategy, manage daily briefing from F&B team, and coordinate promotional events as well as marketing campaigns.

Key Responsibilities

• Support Senior Manager – Food and Beverage Marketing to execute and launch F&B marketing initiatives.

• Prepare job briefing which initiate by F&B Marketing team, communicates all F&B promotions in a timely and professional manner with manager’s guidance.

• Coordinate job brief from WM/WP F&B team and consolidate accurate information before debrief to creative/ digital marketing/ multimedia team for artwork or social content development.

• Work closely with copywriting agency to write, edit, proof reading and distribute content for marketing material and promotion collateral.

• Work with procurement team to provide collateral specification, material requirements and order quantity in order to get the quotes from vendors for printing collaterals and manage delivery timeline.

• Collaborate with management to develop and implement marketing plan as well as various individual campaign based on company strategy and target audience.

• Support manager on traffic control, status and performance report for management review and tracking.

Competencies and Requirements

• Experience: Minimum 3 year of relevant experience in a communications role.

• Knowledge/Certificates:

• Strong communication and interpersonal skills and be able to think creatively.

• Proficient in Microsoft Office, content management systems, print media and social media platforms.

• Good execution on briefing partners, time management and performance analysis.

• Education: Bachelor’s degree in Communications, Journalism, or related field.

• Language Abilities: Good written and spoken English, Cantonese and Mandarin

• Computer Skills:

• Good at MS Office and Photoshop

• Aware of existing social media platforms and online review sites in order to provide content management to those platforms.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Officer – Social Media (Contractor) 社交媒體主任 (合約員) (4329BR)

主要職責

• 負責規劃和執行社交媒體內容與運營，確保永利在各平台保持領先地位。

職位介紹

• 支援社交媒體團隊策劃及執行行銷活動

• 精選符合品牌及商業目標的熱門及策略內容

• 計劃並執行促進線上轉線下的互動與人流的活動

• 與內部部門協調內容創作及審批流程

• 與代理商及第三方合作夥伴（如意見領袖、影片團隊）合作，製作高質素內容

職位要求

• 工作經驗： 具至少2 -3年數字行銷、平台運營、數據分析及活動管理的相關工作經驗。

• 教育程度： 具市場營銷、傳播、酒店管理或相關領域的學士學位

• 技能 / 證書：

• 了解社交媒體平台及這些平台所帶來的市場機會

• 具備良好的文案寫作和審美分析能力

• 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：

• 精通在線設計、視頻編輯工具、桌上出版及MS Office

• 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose

• Responsible for planning and executing social media content and operations, ensuring Wynn maintains a leading presence across platforms.

Key Responsibilities

• Support the Social Media team on planning and execution of campaigns

• Curate topical and tactical content aligned with brand and commercial goals

• Plan and execute campaigns that drive online-to-offline engagement and foot traffic

• Coordinate with internal departments for content creation and approvals

• Collaborate with agencies and third-party collaborators (e.g. influencers, video crews) to produce high-quality content

Competencies and Requirements

• Experience: Minimum 2 - 3 years of experience in digital marketing, platform operations, data analysis, and campaign management

• Education: Bachelor’s degree in Marketing, Communications, Hospitality, or related field

• Knowledge/Certificates:

• Knowledge of popular social media platforms and the marketing opportunities those platforms present

• Strong copywriting skills and strong sense of aesthetics

• Language Ability: Good written and spoken in English, Mandarin, and Cantonese

• Computer Skills:

• Proficient in the use of online design and video editing tools, desktop publishing and MS Office

• Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.

如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Assistant Manager – Social Media (Contractor) 社交媒體副經理 (合約員) (4330BR)

主要職責：負責國際市場社交媒體內容和營運的規劃和成功執行。

職位介紹

• 支持社交媒體總監制定並實施整體社交媒體內容和運營策略，以確保永利在社交媒體領域處於並保持市場領先地位

• 領導及開發符合公司戰略目標的社交媒體內容

• 定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作

• 計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利

• 與各個內部部門就內容創建和材料準備進行協調和溝通

• 管理和支持代理機構製作超出預期的創意和高質量內容

• 管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作

職位要求

• 工作經驗： 具最少4 -5年在數位行銷、平台運營、數據分析及社交媒體活動管理的經驗。具奢侈品牌、設計、藝術與文化以及酒店業的工作經驗者優先考慮。

• 教育程度： 具學士學位畢業或以上程度

• 技能 / 證書：

• 了解社交媒體平台及這些平台所帶來的市場機會

• 具備良好的文案寫作和審美分析能力

• 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：

• 精通在線設計、視頻編輯工具、桌上出版及MS Office

• 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the international market

Key Responsibilities

• Support social media Director to formulate and implement an overall social media content and operation strategy to ensure that Wynn has a top-notch presence in the social media landscape and stays ahead of the market

• Lead the effort to develop social media content in alignment with the company’s strategic objectives

• Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts

• Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties

• Liaise with various internal departments on content creation and material preparation

• Manage and support agencies to produce creative and quality content that beats expectations

• Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities

Competencies and Requirements

• Experience: Minimum 4 - 5 years of relevant experience, Experience in digital marketing, platform operation, data analysis, managing social media campaigns. Experience working in luxury brands, design, art and culture, and hospitality is a plus

• Education: bachelor’s degree or above

• Knowledge/Certificates:

• Knowledge of popular social media platforms and the marketing opportunities these platforms present

• Strong copywriting skills and strong sense of aesthetics

• Language Ability: Good written and spoken in English, Mandarin, and Cantonese

• Computer Skills:

• Proficient in the use of online design and video editing tools, desktop publishing and MS Office

• Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.

如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)

主要職責：創建和製作動態圖形設計、動畫和視頻項目

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少1-2年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.

Job description

• Responsible for creating 2D and 3D motion graphic and animation, video editing and post production

• Creative thinking and storyboard creation for animation, photo and video production

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creativity and in line with the Company brand standard

Competencies and Requirements:

• Experience: 1 - 2 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

多媒體製作高級設計師 Senior Multimedia Designer – Communications (2D & 3D animation)

主要職責：負責 2D/3D 動態視覺設計和內容製作，並協調各種多媒體項目，如數位看板、攝影、影片拍攝和剪輯。

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少3-4年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: 2D & 3D Motion Graphic Design, contents production and management of all digital signage, photography, video editing, video shooting and other multimedia project

Key Responsibilities

• 2D & 3D motion graphic design

• Video editing and video shooting

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creative and in line with the Company brand standard

Competencies and Requirements

• Experience: Minimum 3 – 4 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

值班工程師 Duty Engineer

主要職責

• 確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消

• 防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽技術經理 Manager - Audio Visual

主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。

職位介紹

• 經常檢查餐廳和度假村內活動以監視 AV 設置和輸出

• 根據各部門的要求，規劃視聽活動的操作和維護要求

• 評估視聽需求及監控經營用品和設備需求的庫存

• 開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全

• 通過發現問題並實施適當的解決方案來解決系統和設備問題

職位要求

• 工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)

• 技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識

• 教育程度：學士學位或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢

Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.

Key Responsibilities

• Inspect outlets and events frequently to monitor AV setup and output

• Plan the operation and maintenance requirements of AV activities based on departments’ requests

• Evaluate AV requirements and manage the inventory of operating supplies and equipment needs

• Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety

• Solve systems and equipment issues by identifying problems and implementing appropriate solutions

Competencies and Requirements

• Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems

• Education: Bachelor degree or above

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

系統監察操作員 Operator – Surveillance

主要職責

• 負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

職位介紹

• 負責透過閉路電視攝錄系統及設備監察整個娛樂場活動

• 負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動

• 儲存所有錄像證據

• 完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用

• 於有需要時，開展相關的工作項目

• 須按照部門制定進行監察，並能提供相關報告

• 必須時常保持高度警惕，並能預測所潛在的問題

• 採取預防措施以避免任何損失，損壞或意外

• 向管理層報告所有緊急情況及侵權行為

• 須協助和履行系統監察值班主任及系統監察值班經理所安排的工作

職位要求

• 工作經驗：無需相關工作經驗

• 技能 / 證書：熟悉澳門博彩條例和娛樂場各部門的工作程序或具編寫報告技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：操良好廣東話及英語

• 電腦應用：熟悉 MS Office 及監察系統軟件操作

Job Purpose

• Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.

Key Responsibilities

• Be aware of and follow all department confidentiality procedures

• Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.

• Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas

• Adhere to company and department policies and procedures

• Detect inaccuracies and illegal activities

• Maintain evidence by dubbing and saving video files

• Delivering outcomes as a result of application to Surveillance duties undertaken

• Undertake project work and reviews to a high standard

• Use associated software to complete documentation

Competencies and Requirements

• Experience: New graduates are also welcome

• Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred

• Education: High school diploma or above

• Language Abilities: Good command in spoken and written Cantonese and English

• Computer Skills: Proficiency in MS office and other associated computer packages

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡師 Barista

主要職責

• 以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。

職位介紹

• 為每位賓客提供高品質的咖啡出品和服務

• 以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議

• 確保所有硬件設備，吧台設備保持清潔及衛生

• 培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客

職位要求

工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗

• 技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮

• 教育程度：中學畢業或同等程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉 MS Office 電腦軟件操作優先考慮

Job Purpose

• Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.

Key Responsibilities

• Prepare high quality coffee for guests, including non-alcoholic drinks

• Clean and tidy the coffee station and equipment frequently

• Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction

• Educate F&B Staff about different beverages and coffee and how to serve them

Competencies and Requirements

• Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage

• Education: Secondary school or equivalent

• Language Abilities: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Knowledge of MS Office an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

代客泊車員 Valet Attendant - Bell, Door & Valet

主要職責：須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。

職位介紹

• 須遵守交通規則並安全駕駛

• 安全及妥善地停泊賓客的車輛

• 小心保管車輛的鑰匙

• 須履行高級代客泊車員所委派的工作

職位要求

• 工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳

• 技能 / 證書：持有效澳門駕駛執照

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及普通話；懂英語者優先考慮

• 電腦應用：基本程度

Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.

Key Responsibilities

• Drive vehicles safely and follow traffic regulations

• Park guests’ cars safely and properly

• Secure the keys of parked cars

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements

• Experience: Minimum 2 years of driving experience; 1 year customer service or valet parking experience preferred

• Knowledge/Certificates: Valid Macau driving license

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳服務聯絡員 Butler Dispatch Agent - VIP Services

主要職責

• 負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。

職位介紹

• 須處理從其他部門和賓客的司膳服務請求

• 記錄每天所收到的電話

• 須與賓客服務中心協調溝通，以便及時瞭解賓客所需

• 保持客人的偏好結構和記錄他們的喜好

• 須透徹瞭解整個渡假村的設施及服務

• 須協助及執行高級司膳員所委派的工作

職位要求

• 工作經驗：曾於五星級酒店任職客户服務工作者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操寫流利英語、廣東話及普通話

• 電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮

Job Purpose

• Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.

Key Responsibilities

• Handle requests for butler services from other departments and guests

• Record the number of calls received daily

• Coordinate with the Guest Services Centre to satisfy guests’ requests

• Maintain guests’ preference profiles and track their likes and dislikes

• Know and understand all the resort’s facilities and services

• Assist and perform duties assigned by the Lead Butler

Competencies and Requirements

• Experience: Previous guest service experience in a 5-star hotel an advantage

• Education: Secondary school diploma or above

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務碼頭/酒店代表 Pier / Hotel Representative - Limousine Services

主要職責：須負責賓客從港澳/北安客運碼頭到酒店的交通安排，並提供友善及有效的服務以確保能令賓客感到滿意。

職位介紹

• 在港澳碼頭及北安客運碼頭歡迎及歡送賓客

• 在碼頭地點舉起永利皇宮的招牌以及推廣公司的接送服務

• 引領賓客乘坐穿梭巴士，轎車或出租汽車

• 清楚了解度假村內的所有設施和服務

• 保持有關公司的最新消息，事件及活動等，並向賓客提供有用資訊及指示

職位要求

• 工作經驗：具最少一年於五星級度假村從事客戶服務的工作經驗

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及英語；憧普通話者優先考慮

Job Purpose: Assist guests arriving at the Macau and Taipa Ferry Terminals with transportation to the hotel. Provide friendly, efficient service and ensure the highest level of guest satisfaction.

Key Responsibilities

• Welcome guests upon their arrival and farewell them at the Macau and Taipa Ferry Terminals

• Hold up Wynn Palace signage at the arrival terminal and promote our transportation services

• Usher guests to shuttle bus, limousine or car rental

• Know and understand all the resort’s facilities and services

• Stay up-to-date about Company news, events and activities and provide useful information and directions to guests

Competencies and Requirements

• Experience: Minimum 1 year of customer service experience in a five-star resort

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and English; Mandarin an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

豪華轎車司機 Limousine Chauffeur

主要職責

須安全及迅速地接送賓客到澳門各地點，並為賓客提供專業及有禮的服務，並保持風度以為賓客提供個性化的服務。

職位介紹

• 負責安全及迅速地接送賓客到澳門各地點

• 如有需要，可與賓客了解及分享有關酒店的細節，澳門旅遊景點及活動等

• 依照交通和停車規則，判斷交通及路面情況

• 為賓客提供便利的設施，準備充足的水和毛巾

• 須時常保持轎車的清潔

• 熟悉勞斯萊斯和豐田的性能和特點

職位要求

• 工作經驗：具最少 3 年的駕駛經驗，駕駛豪華轎車者優先考慮；對於駕駛所有尺寸的轎車有信心；從事於五星級酒店的客戶服務工作經驗者優先考慮

• 技能 / 證書：持有效澳門駕駛執照；詳細了解澳門的街道和景點；具優秀的豪華汽車知識

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利廣東話，普通話及一般英語溝通

• 電腦應用：對互聯網，衛星導航及智能手機有基本認識

Job Purpose

• Drive guests to and from destinations in Macau safely and promptly. Provide professional and courteous service to all guests. Demonstrate poise and deliver personalized service at all times.

Key Responsibilities

• Transport guests to and from various locations in Macau safely and promptly.

• Able to explain and recommend resort information, Macau attractions and activities.

• Follow all driving rules and traffic regulations, review and study traffic conditions.

• Prepare daily amenity. Ensure water and towels are fully stocked.

• Ensure the cleanliness of the vehicles at all times.

• Knowledgeable with Rolls Royce and Vellfire’s mechanism and special features.

Competencies and Requirements

• Experience: Minimum 3 years of driving experience, with limousine driving an advantage; confident with driving all sedan sizes; previous guest service experience in a 5-star hotel an advantage

• Knowledge/Certificates: Valid Macau drivers’ license; detailed knowledge of Macau streets and attractions; excellent luxury vehicle knowledge

• Education: Secondary school or above

• Language Ability: Fluent Cantonese, Mandarin and conversational English.

• Computer Skills: Basic knowledge of internet, GPS and smartphone.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

品牌主任 Officer - Brand Marketing (ID:1047BR)

主要職責

• 負責所有品牌與廣告活動的順利執行，確保與公司品牌策略的一致性。此職位需要仔細校對推廣資料，並協調推廣活動的相關事務。

職位介紹

• 負責日常推廣活動的執行，並向管理層提交日常進展報告。

• 負責以高標準的溝通能力，並在及時的時間內完成工作。

• 與創意及多媒體團隊協調，介紹並聯繫即將推出的娛樂場推廣活動。

• 支援品牌經理推動大型活動計畫，並為娛樂場營運、會藉、推廣營運及項目策劃等不同部門提供協調與支援。

• 負責娛樂場導向標誌的規劃與執行，包括撰寫內容、校對資料，以及提出新的傳播建議供管理層審核。

• 協助推行行銷策略與活動，提升公司品牌知名度及營收。

• 維護專案資料庫及預算報告，確保資料的完整與準確。

• 具備良好的行政管理技能（如報告撰寫、簡報製作及高效處理發票）。

職位要求

• 工作經驗：具至少 2-3 年相關工作經驗

• 教育程度：具市場營銷、傳播、酒店或相關專業的學士學位。同時具備創意設計與製作知識者優先

• 語言能力：具良好的廣東話、普通話及英文書寫和口語能力

• 電腦技能：熟識 MS Office 電腦軟件操作和精通中英文文書處理

Job Purpose

• Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events

Key Responsibilities

• Responsible for daily promotional operations and prepare regular reports for management.

• Responsible for delivering work to a high communication standard and within a timely manner.

• Introduce and liaise upcoming casino promotions with Creative and Multimedia team.

• Assist the manager in driving large-scale campaign efforts and provide coordination support between different business units, including Casino Operations, Club Marketing, Campaign Operations, and Special Events.

• Coordinate and execute the casino directional signage plan, including writing, proofreading, and suggesting new communications for all casino touchpoints for management approval.

• Assist in implementing marketing plans and campaigns to increase awareness and profitability for the company.

• Maintain project compendium and budget reports.

• Strong administrative skills, including report generation, PowerPoint creation, and efficient invoice processing.

Competencies and Requirements

• Experience: Minimum of 2-3 years related experience

• Education: Bachelor’s degree in marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage

• Language Ability: Good written and spoken Cantonese, Mandarin and English

• Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)

主要職責

資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。

職位介紹

• 理解即時出現的工作優先事項，確保相關任務按需安排並執行

• 負責交接班流程，確保所有工單被充分理解

• 監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）

• 向高層管理層匯報可能引起關注的事項

• 對分配的專案執行專案管理流程

• 及時向商業智能管理層報告所有挑戰，並提供解決方案

• 辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算

• 檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進

• 每日與營運高層溝通關鍵問題

• 與營運團隊合作，設計合適的風險及風險緩解方案

• 了解科技與營運業務

• 協助管理硬體與軟體的第二線支援

• 辨識並建立與服務供應商及系統廠商的合作關係

• 與公司其他部門保持溝通，了解並收集業務需求

職位要求

• 工作經驗

• 至少兩年與上述職責直接相關的工作經驗，其中包括兩年管理經驗

• 在專案與資源管理方面有相關經驗

• 對酒店／娛樂場／人力資源／財務應用有基本了解

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：英語、普通話及粵語多語能力者優先

Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.

Key Responsibilities

• Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.

• Own the process of Shift Change and ensure all tickets are understood.

• Monitor and manage the team’s Help Desk tickets to maintain the SLAs.

• Escalate any concerns that might cause concern to upper management.

• Provide project management processes on project that are assigned to this role.

• Report all challenges in a timely manner to BIG Management with options to rectify.

• Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.

• Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.

• Communicate on a daily basis with Operational executives on key issues.

• Work with Operations to design the correct Risk and Risk Mitigation elements.

• Understand technology as well as Operations.

• Assists to manage 2nd Tier support for both hardware and software.

• Identify and establish working relationships with service providers and systems vendors.

• Maintain communication with other departments within the company to understand and gather requirements.

Competencies and Requirements

• Experience:

• Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.

• Proven track record in projects and resource management

• General understanding of Hotel/Casino/HR/Finance Applications

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

• 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

• 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

• 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

• 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

• 根據管理層的要求去製定相關的報告

職位要求

• 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

• 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

• Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

• Key Responsibilities

• Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

• Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

• Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

• Generate relevant reports requested by management

Competencies and Requirements

• Experience: 2 years experience of data analysis, preferably in entertainment industry

• Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

• Language Ability: Proficiency in English and Cantonese / Mandarin

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

和記電話 (澳門) 有限公司澳門招聘

有關和記電話（澳門）有限公司

和記電話 (澳門) 有限公司 (澳門和記電話) 是一家領先的流動電訊服務營辦商，透過覆蓋廣泛的 4G LTE 和 3G 網絡，以「3」品牌為客戶提供高質素的話音及數據服務、具創意及多元化的流動通訊內容、國際長途電話及漫遊服務。澳門和記電話持續擴展網絡，其國際漫遊服務，遍及逾 280 個國家及地區，覆蓋範圍廣泛。澳門和記電話是和記電訊香港控股有限公司 (香港聯合交易所股份代號︰215) 的附屬公司，和記電訊香港控股為長江和記實業 (香港聯合交易所股份代號：1) 集團成員。

About Hutchison Telephone (Macau) Company Limited

Hutchison Telephone (Macau) Company Limited (Hutchison Telephone Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services under the “3” brand through its far-reaching 4G LTE and 3G networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions. Hutchison Telephone Macau is a subsidiary of Hutchison Telecommunications Hong Kong Holdings Limited (SEHK stock code: 215), a group member of CK Hutchison Holdings (SEHK stock code: 1).

NOC Specialist 網絡中心運作維護專員

Responsibilities:

• Provide 7x24 alarm monitoring for the networks

• Network Operation Centre documentation update

• Support Configuration Management (Implement DBCR from other teams)

• Network Problem Reporting, Handling and Escalation

• Handle network complaint cases from customer service department, roaming partners etc.

• Prepare daily, weekly, monthly and special event report

• Perform Fault Management (System Alarm Handling)

• Monitor network performance and integrity using network management tools.

• Identify, diagnose, and resolve network issues promptly to minimize downtime.

• Coordinate with field engineers and other IT professionals to optimize network performance.

• Manage incident response, including detection, assessment, and resolution1.

• Escalate incidents as necessary to ensure timely resolution and compliance with service level agreements.

Requirements:

• Diploma or Higher Diploma in Electrical or Telecommunication Engineering.

• Strong technical knowledge of mobile telephony.

• Proficient in network monitoring and troubleshooting principles.

• Excellent problem-solving and analytical skills.

• Outstanding communication and interpersonal abilities.

• Ability to work independently and in a team, self-motivated, and well-organized.

• Familiarity with incident management and escalation processes

• Willingness to work in shifts, including nights and weekends.

Account Executive (Corporate Sales) 客戶經理（企業銷售）

Responsibilities:

• Assist to promote IT solution, mobile services and data products or other telecom services

• Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target

• Build up good relationship with account focal and top executives

• Co-ordinate with different departments to maximize business growth

Requirements:

• Secondary school graduate or above

• 1 years’ business sales experience, preferably in Telecom and IT industry

• Knowledge of telecom products and services is an advantage

• Proactive, self-motivated with commitment to achieve sales target

• Good communication and interpersonal skills

• Fluent in Cantonese, English and Mandarin is an advantage

門市營業代表

工作內容：

• 於門市或展銷場地銷售和記電訊產品及提供售後服務

職位要求：

• 一年以上零售經驗

• 積極主動並具備良好推銷技巧

• 操流利廣東話、懂英語及普通話

Apply Now 申請方式：

We offer competitive salary package and career development opportunity.

Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@htmac.com.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.

Global Communications Advertising & Marketing Ltd. 寰宇宣傳推廣有限公司

We are a Macau-based Event & Marketing company which provide a wide range of services to our clients including show management, grand opening, gala dinner, exhibition, conference and other sorts of event. We are now seeking high-caliber candidates to join our team:

Administration Executive (Ref. No: #0015)

Responsibilities:

• Responsible for general clerical and administrative duties

• Prepare contract bidding document for assigned projects

• Maintain an updated filing system and ensure the confidentiality and security of records, files and information

• Assist in budget coordination and handle simple accounting tasks

Requirements:

• Bachelor Degree with at least 2 years working experience in administrative positions

• Good communications and analyzes skills

• Able to work independently and under pressure

• Well-organized, mature and responsible

• Excellent written and oral communication skill in English and Chinese; good command in Putonghua would be an advantage

• Well-versed in computer skills (Word & Excel is a must)

Chauffeur (Ref. No: #0019)

Responsibilities:

• Safely transport the passengers to and from various locations, including meetings, appointments, events, etc.

• Daily checked for the vehicle to ensure it's in good condition. Report if any issues, sending for check and maintenance.

• Maintain the cleanliness and upkeep of the vehicle, including regular fueling, daily cleanliness of the vehicle inside and outside, and scheduling maintenance and repairs, including oil changes, tire rotations, and other necessary services.

• Exhibit excellent communication & coordination skills, including clear and timely coordination with the Secretary to

• Managing Director regarding schedule changes or additional transportation requirements, to prevent schedule clashes.

• Map out driving routes ahead of time to plan and determine the most efficient trip, to avoid delay on reaching destination. Stay updated on traffic and weather conditions to ensure timely and efficient travel routes.

• Ensuring vehicles are parked safely, legal and nearest location when standing-by for picking up.

• Assist passengers with entering and exiting the vehicle, take the initiative to assist with loading and unloading of luggage, packages, or other items.

• Assist to collecting and delivering company documents/goods to all assigned areas, and attend any other ad-hoc administrative task assigned by head office.

Requirements:

• Possess a valid motor vehicle license (Macau & Mainland China) with good driving skills and a clean driving record with no traffic violations.

• Familiar with Macau’s streets and traffic regulations.

• Adhere to traffic laws and regulations while maintaining a high level of professionalism and discretion.

• Punctual, reliable and possess good time management.

• Hardworking, focused on driving details, flexible and can work under pressure.

• Ready to work overtime, weekends, public holidays and outstation when required.

• Maintain confidentiality and discretion regarding the personal or company’s activities, conversations, and sensitive information.

Application:

Interested candidates, kindly send your recent photo and resume with expected salary via email: hr@global.com.mo .

For enquiry, please contact Ms. Ming Ho at (853) 2858 1405.

Fidelidade Macau 忠誠保險澳門招聘

忠誠保險（Fidelidade – Companhia de Seguros, S.A.）是歐洲歷史最悠久的保險公司之一。忠誠保險是由 Fidelidade-Mundial 及 Império-Bonança 兩間保險公司合併而成，其公司起源於1808年。

忠誠保險自1999年起在澳門特別行政區開始發展人壽保險（包括私人退休基金）及非人壽保險業務。在澳門，忠誠保險積極為客戶提供最多元化的保險服務及為個人及企業客戶提供最佳的保障方案。

Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.

In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.

Know more about us 了解更多: https://www.fidelidade.com.mo/

職位空缺 OPEN POSITIONS

會計部 - 財務 (會計) 主任 Accounting Department - Accounting Officer

Ref. no.: FM.01.032026

職位內容 Responsibilities

• 支持主管進行日常營運工作

• 負責處理日常財務部工作

• 協助處理月結、會計和財務報告以供高層管理人員審閱

• 協助經理加強內部控制措施並提高現有工作流程的效率

• 協助管理會計部門的運作（與外部審計和其他部門的協調）

• 處理其他上級委派的工作

• Assist the Manager in handling full set of accounting tasks to ensure smooth operation of the accounting department

• Manage day to day accounting entries and transactions

• Assist with month-end closing, accounting & financial reports for top management’s review

• Assist the Manager to enhance internal control measures and improve the efficiency of the existing workflow/procedures

• Assist to manage the operation of accounting department (e.g. with external auditors and others department)

• Other ad hoc assignments assigned by the supervisor

職位要求 Requirements

• 大學或以上程度主修財務、會計專業

• CPA或其他會計專業資格者優先

• 有會計經驗，保險行業知識者優先

• 良好電腦操作技能包括MS Office、Excel、Word 和 PowerPoint

• 良好的英語和粵語口語和書面語

• Degree holder in Accounting or Finance Discipline

• CPA or other Financial Certification preferred

• Experience in Accounting field, knowledge in the Insurance industry an advantage

• Good PC knowledge and proficiency in MS Office, Excel, Word & PowerPoint is a must

• Good command of spoken and written English and Cantonese

理賠部 - 高級經理 Claims Department - Senior Manager

Ref. no.: FM.04.022026

職位內容 Responsibilities

• 處理人壽和非人壽業務的理賠

• 負責實施、維護和監控所有理賠結算流程，確保符合公司標準和程序

• 監控和控制所有理賠結算，確保為未決理賠支付預留充足資金，以維持公司償付能力

• 評估理賠情況，並向管理階層提出支付建議

• 監控理賠趨勢，並向高階管理層和其他部門提供必要的統計資料和報告

• 向保險管理機關提交統計報告，例如員工賠償保險、汽車保險和醫療事故保險等的索賠資料

• 指導外部專業人員（如理賠員、勘察員和律師）處理保險範圍、調查和最終理賠事宜，包括直接參與理賠結算中的法庭/調解和仲裁

• 採取一切可能的追償途徑，包括及時向被保險人追回免賠額，並管理代位求償活動

• 定期檢討準備金設定政策，確保其充足

• 發起和/或參加禮節性拜訪，與重要業務夥伴會面

• 制定並向所有理賠人員實施理賠指南/理賠手冊

• 定期檢視理賠管理政策和程序，確保其充分性和效率，並定期更新理賠手冊

• 為理賠人員提供培訓

• 開發/改進理賠系統，以確保公司在處理理賠的有效性和效率

• 定期監控理賠服務標準

• Claims Handling in both life and non-life business

• To implement, maintain and monitor all claims settlement of portfolio to ensure compliance with company standards and procedures

• To monitor and control all claims settlement to ensure adequate provision is made for outstanding claims payment for solvency

• To evaluate, and make recommendations on Claims Settlement if claims to management

• To monitor trends in claims and provide necessary statistical information and reports for senior management and other departments

• Preparation of statistical report to the insurance authority, i.e. claims data of Employees Compensation Insurance, Motor Insurance and Medical Malpractice Insurance, etc.

• To provide instruction to external professionals like adjusters, surveyors and lawyers with respect to coverage, investigation and ultimate settlement including direct participation in court/mediation and arbitration in claim settlement

• To pursue all avenues of recovery including timely recovery of deductibles from insured and to manage subrogation activities

• To review policy on setting reserves on a regular basis to ensure adequacy

• Initiating and /or attending courtesy visits to meet with important business partners,

• To develop and implement claims guidelines/claims manual to all claims staff

• To review policy and procedure regarding claims management on a regular basis to ensure adequacy and efficiency and to update claims manual on a regular basis

• To provide training for claims staff

• To develop /revamp claims system to ensure company’s effectiveness and efficiency in handling claims

• To monitor claims services standard from time to time

職位要求 Requirements

• 大學畢業或以上學歷

• 10 年以上理賠管理經驗

• 良好英文及中文的溝通及書寫能力

• 良好電腦操作技能及文書處理能力，尤其Word 及Excel

• 優秀的溝通及人際交往能力

• 良好的分析及理解能力

• 以客戶為先、積極主動

• 細心、主動、獨立，並能在壓力下工作

• 熟悉保險產品和相關法律知識

• University graduate or above

• 10 years’ experience in claims management

• Good command of spoken and written English and Chinese

• Good knowledge of PC applications, especially Word and Excel

• Effective communication and interpersonal skills

• Good analytical and comprehension skills

• Customer-oriented, pleasant personality

• Detail-oriented, proactive, independent, and able to work under pressure

• Familiar with insurance products and legal knowledge

精算部 - 高級精算師 Actuarial Department - Senior Manager, Actuarial

Ref. no.: FM.03.022026

職位內容 Responsibilities

監督整個產品和精算功能，工作重點如下:

• 編製精算估值報告

• 協助上級管理公司的精算職能

• 確保專案按時、按預算並達到所需的品質標準完成。

• 為產品審批委員會和高級管理層提供戰略性的精算建議

• 制定和實施公司政策和程序

• 確保精算工作符合監管要求和法規

• 帶領公司精算團隊並提供指導和培訓

• 預測金融趨勢並分析相關風險

• 持續關注和分析保險業的發展趨勢

• 作為管理層去提供戰略規劃和參與決策制定

• 監督、制定和批准定價模型、費率建議和產品獲利能力分析

Oversee the whole product and actuarial functions with the following focus:

• Preparation of actuarial valuation reports

• Assist the supervisor actuarial functions of the company

• Ensure that projects are completed on time, within budget, and to the required quality standards

• Provide strategic actuarial advice to the product approval committee and senior management

• Develop and implement company policies and procedures

• Ensure compliance with all regulatory requirements

• Lead the actuarial team and provide guidance and training

• Prepare financial forecasts and analyze financial risks

• Monitor and analyze trends in the insurance sector

• Participate in strategic planning and decision-making at executive level

• Oversee, develop, and approve pricing models, rate recommendations, and product profitability analysis

職位要求 Requirements

• 澳門居民

• 8年以上的非人壽保險精算從業經驗，以及至少5年以上擔任高級精算職位

• 擁有以下專業精算資格：英國精算師 (FIA)、澳大利亞精算師 (FIAA)、北美精算師 (FSA) 或其他與上述專業精算組織相當及被澳門金融管理局所認可之資格

• 在產品開發方面擁有豐富的經驗

• 大學畢業或更高學歷，主修數學、精算學或統計學專業等相關範疇

• 具備英文及澳門特別行政區任一種正式語文(葡文或中文) 書寫和口語能力

• Be a Macau SAR Resident

• 8 + years of experience in non-life actuarial and at least 5 years of professional experience as a senior actuary

• Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned

• Solid experience in product development

• Higher education in Mathematics, Actuarial Science or Statistics

• Ability to communicate in English and at least one of the official languages (Portuguese or Chinese) (written and spoken)

保單管理部 - 文員/高級文員/助理主任 Policy Administration Department - Clerk/Senior Clerk/Assistant Officer

Ref. no.: FM.02.012026

職位內容 Responsibilities

• 負責處理日常保單管理部工作

• 為客戶提供優質和專業的客戶服務

• 處理、輸入、更新和修改客戶之保單

• 錄入數據及建立檔案，確保能準確地維護客戶資料

• 處理直屬上級／主管委派之工作

• Support departmental daily operation

• Deliver quality and professional customer service to customers

• Process, input, update and modify insurance policies

• Conduct data entry and recordkeeping to ensure accurate maintenance of clients’ information

• Perform any job duties assigned by reporting manager/supervisor

職位要求 Requirements

• 高級文憑或以上程度

• 良好英文及中文（廣東話及普通話）的溝通及書寫能力

• 良好的分析及理解能力

• 細心、主動、獨立，願意學習及團隊精神

• 良好溝通及人際交往能力

• 良好電腦操作技能及文書處理能力，尤其Word 及Excel

• 熟悉保險產品優先考慮

• 有辦公室行政工作經驗優先

• Higher diploma or above

• Good command of verbal and written English and Chinese (Cantonese and Mandarin)

• Good analytical and comprehension skills

• Detail-oriented, proactive, independent, willing to learn and team-oriented

• Effective communication and interpersonal skills

• Good knowledge of PC applications, especially Word and Excel

• Knowledge of insurance products is considered a plus

• Experience in office administration is preferred

資訊科技部 – 初級系統開發員 Information Technology – Junior System Developer

Ref. no.: FM.01.012026

職位內容 Responsibilities

• 建立下一代網頁應用程式

• 與其他開發人員合作，並積極提出新想法

• 準備功能性與技術性的規格文件

• Build next generation web application

• Collaborate with other developers and have strong desire to bring new ideas

• Prepare functional and technical specifications

職位要求 Requirements

• 資訊科技或相關專業大學畢業

• 熟悉設計和實施RESTful API

• 熟悉 MS SQL Server或其他主流資料庫提供者優先考慮

• 具備保險知識（人夀和非人夀）者優先考慮

• 具備撰寫技術文件和規範的技能

• 主動積極、自我激勵、負責任且勤奮努力

• 能夠承受壓力並獨立工作

• 良好的英文書寫及口語能力

• University graduate in the field of Information Technology or equivalent

• Familiarity with designing and implementing RESTful APIs

• Familiarity with MS SQL Server developer or other mainstream DB providers is an advantage

• Insurance knowledge (Life and non-life) is an advantage

• Skill in writing technical documents and specifications

• Initiative, self-motivated, responsible and hardworking

• Able to work under pressure and independently

• Good command of written / spoken English

商務部 - 助理主任/主任 Commercial Department - Assistant Officer / Officer

Ref. no.: FM.01.122025

職位內容 Responsibilities

• 負責處理商務部的日常工作

• 與客戶合作夥伴建立並保持良好的關係

• 推廣保險產品推動銷售

• 為客戶合作夥伴提供優質和專業的客戶服務

• 及時回應客戶合作夥伴查詢

• 與內部保持緊密合作，確保提供優秀的服務

• Support the daily operations of the Commercial department

• Build and develop relationship with clients, intermediaries and partners

• Promote insurance products to drive sales

• Deliver quality and professional customer service

• Respond to client enquiries in a timely manner

• Liaise and work closely with back office to ensure excellence in service delivery

職位要求 Requirements

• 大學畢業或以上，主修財務、金融或相關範疇

• 具保險產品銷售經驗優先

• 良好中英文書寫及溝通能力 (懂普通話優先)

• 良好人際交往及演示技巧

• 需性格開朗，主動及處事以客為尊

• 善於與團隊建立良好的合作關係並能於壓力下工作

• University graduate or above in business, finance, or related disciplines

• Experience in insurance sales and relationship management preferred

• Good command of spoken and written English and Chinese (Putonghua speaking preferred)

• Strong interpersonal and presentation skills

• Outgoing, self-motivated and client oriented

• Able to work in a team and under pressure

保單管理部 - 人壽保險核保高級主任 / 主任 Policy Administration Department - Life Underwriting Senior Officer / Officer

Ref. no.: FM.02.112025

職位內容 Responsibilities

• 負責處理日常保單管理部工作

• 分析及評估人壽保險申請個案的風險

• 持續監察現有保單的關鍵風險因素的變化

• 所有人壽保單文件的妥善管理及紀錄

• 處理直屬上級／主管委派之工作

• Support departmental daily operation

• Analyze and evaluate the risks involved in issuing individual life policies

• Monitor existing policies for any critical risk factor changes

• Keep good record of all life policies' documents

• Perform any job duties assigned by reporting manager/supervisor

職位要求 Requirements

• 大學本科或以上學歷，商業或醫學相關學歷優先

• 擁有保險各類認證優先

• 2年或以上壽險公司核保經驗

• 良好英文及中文（廣東話及普通話）的溝通及書寫能力

• 良好的分析及理解能力

• 良好溝通能力、細心、謹慎、主動、獨立，願意學習及團隊合作精神

• 深入理解核保條款指引及規章及良好職業操守

• 良好電腦操作技能及文書處理能力，尤其 Word 及 Excel

• University Degree or above, majoring in Business or Medical related is highly preferred

• Candidates with insurance certification are highly preferred

• 2 years of life insurance underwriting experience

• Good command of verbal and written English and Chinese (Cantonese and Mandarin)

• Good analytical and comprehension skills

• Effective communication skills, detail-oriented, prudent, proactive, independent, willing to learn and team-work oriented

• Deep understanding of underwriting guidelines and regulations and strong professional ethics

• Good knowledge of PC applications, especially Word and Excel

資訊科技部 - 全端工程師 Information Technology Department - Full-Stack Programmer / Senior Programmer

Ref. no.: FM.01.112025

職位內容 Responsibilities

• 建構下一代以客戶端為重點的網頁應用程式

• 確保在應用程式的所有方面實施安全和資料保護

• 根據業務需求設計並開發網頁應用程式的整體架構

• 與設計團隊的其他成員合作，並有強烈的意願提出新的創意

• 準備功能性與技術性的規格文件

• Build next generation web application with focus on the client side

• Implement security and data protection on all levels of the application

• Design and develop overall architecture of the web application according to the business needs

• Collaborate with the rest of the design team and have a strong desire to bring new ideas

• Prepare functional and technical specifications

職位要求 Requirements

• 資訊科技或相關領域的大學畢業生

• 具備全端/前端開發人員的工作經驗

• 有設計和實施RESTful API的經驗

• 熟悉前端技術（HTML、CSS、JavaScript、反應式框架）

• 具有後端编程語言（如Java或C#）的經驗

• 熟悉數據庫技術，如MSSQL或類似技術

• 了解版本控制系統（Git）

• 有使用低代碼平台的實際操作經驗者為佳

• 具備撰寫技術文件和規格書的能力者為佳

• 具有出色的問題解決能力，能夠獨立工作並在團隊中合作

• 主動積極、自我激勵、負責任且勤奮努力

• 良好的英文書寫及口語能力者為佳

• University graduates in the field of Information Technology or equivalent

• Experience as a Full Stack/Front End Developer

• Experience in designing and implementing RESTful APIs

• Experience in front-end technologies (HTML, CSS, JavaScript, Reactive Framework)

• Experience with back-end programming languages such as Java or C#

• Familiarity with database technologies such as MSSQL or similar

• Knowledge of version control systems (Git)

• Hands-on experience with low-code platforms is advantageous

• Skill in writing technical documents and specification is advantageous

• Strong problem-solving skills and the ability to work independently and as part of a team

• Initiative, Self-motivated, responsible and hardworking

• Good command of written / spoken English is advantageous

精算部 – 高級主任 / 主任 Actuarial Department - Senior Officer/ Officer

Ref. no.: FM.01.102025

職位內容 Responsibilities

• 協助產品和精算職能，重點如下:

• 開發支持更廣泛產品供應的精算框架和模型

• 執行非壽險業務的產品審查與改進

• 技術儲備金評估與報告

• 支持風險為資本的實施和相關分析

• 支援 IFRS 17 的實施及相關分析

• Assist in product and actuarial functions with the following focus:

• Develop actuarial framework and models that support wider product offering

• Perform product review and enhancement for non-life line of business

• Technical reserves valuations and reporting

• Support Risk-Based Capital implementation and related analyses

• Support IFRS 17 implementation and related analyses

職位要求 Requirements

• 擁有精算、統計、數學、工程、數據科學及其他定量學科的本科或更高學位

• 通過 SOA 精算考試或同等考試

• 2 年以上壽險或非壽險精算及 / 或產品相關工作經驗

• 精通中英文書寫及口語能力

• Tertiary undergraduate or higher in actuarial, statistics, mathematics, engineering, data science and other quantitative degrees

• Passing in two or more Actuarial exams in SOA/CAS or equivalents

• 2+ years’ experience in life or non-life actuarial and/or product role

• Proficiency in written and spoken English and Chinese

退休金部 - 銷售經理 Pension Fund Department - Sales Manager

Ref. no.: FM.02.092025

職位內容 Responsibilities

• 制定並執行有效的退休金產品銷售策略

• 識別並鎖定關鍵客戶群，並專注於企業和個人客戶

• 達到年度目標

• 與企業客戶和經銷商建立及維持長期合作關係

• 向客戶進行退休金計劃的推廣和諮詢

• 滿足客戶需求和處理客戶顧慮，確保客戶滿意度和保留率

• 此職位直接匯報給業務發展部及需定時完成業務發展部指派的工作

• Develop and execute effective sales strategies for our pension fund products.

• Identify and target key client segments, focusing on corporations and individuals.

• Achieve annual targets.

• Build and maintain long-term partnerships with corporate clients and distributors.

• Conduct presentations and consultations of pension schemes to clients.

• Ensure client satisfaction and retention by addressing their needs and concerns.

• This role requires direct reporting to Business Development Department and shall fulfill duties delegated by Business Development Department.

職位要求 Requirements

• 大學本科或以上學歷，主修金融、市場營銷、傳播學

• 3年商業銷售，業務發展/退休基金經驗，具金融服務或人壽保險業優先

• 對退休金產品和市場動態有深入了解

• 卓越的溝通和表達技巧

• 能夠與利害關係人建立並維持良好關係

• University degree or above, majoring in Finance, Marketing, Communications.

• 3 years’ experience in commercial sales, business development/Pension Fund, preferably within the financial services or life insurance industry.

• Strong understanding of pension products and market dynamics.

• Excellent communication and presentation skills.

• Ability to build and maintain relationships with key stakeholders.

資訊管理部 - 助理主任/主任 Management Information Systems Department (MIS) - Assistant Officer/Officer

Ref. no.: FM.01.092025

職位內容Responsibilities

• 協助製作定期的財務、營運和其他分析報告

• 為管理層、股東、政府機構和其他相關單位提供所需的資料

• 編制公司的預算及財務預測

• 收集並分析業務及行業數據

• Assist in the preparation of periodic financial, operational and analytical reports

• Provide necessary information for managements, shareholders, government entities, and other stakeholders

• Prepare the company’s budget forecasts and financial projection

• Collect and analyse the business and industry data

職位要求Requirements

• 大學畢業或以上，主修資訊管理、數據分析、工商管理、統計、金融、會計或相關專業

• 至少兩年相關工作經驗，保險業或銀行業優先考慮

• 具備會計及財務投資的基本知識

• 熟練運用Microsoft Excel和PowerPoint

• 具良好的分析、解決問題、組織及溝通能力

• 積極主動，能獨立工作，並在壓力下完成任務

• 良好的中英文書寫及溝通能力

• University degree or above in Management Information Systems, Data Analytics, Business Administration, Statistics, Finance, Accounting, or related fields

• Minimum 2 years of relevant working experience, preferably in the insurance or banking sectors

• Knowledge of accounting and investment principles

• Proficient in Microsoft Excel and PowerPoint

• Strong analytical, problem-solving, organizational and communication skills

• Self-motivated, proactive, and able to work independently under pressure

• Good command of English and Chinese

風險主管 Head of Risk

Ref. no.: FM.01.082025

職位內容Responsibilities

• 協助製作制定和維護符合指引的綜合風險管理框架

• 確保架構涵蓋所有重大風險（例如：保險風險承保、市場、信用、營運、流動性風險等）

• 定期進行風險評估，以識別、評估和確定風險的優先順序

• 監控風險敞口並確保採取適當的控制措施以減輕已識別的風險

• 編制並提交全面的風險報告，包括向董事會和高級管理層提交的 ORSA 報告，詳細說明風險敞口、緩解策略和新出現的風險

• 確保公司依照指引和其他相關法規滿足與風險管理相關的所有監管要求

• 就風險管理問題與澳門金融管理局及其他監管機關聯絡

• 在整個團隊內培養強大的風險管理文化

• 制定並實施培訓計劃，提高各級員工的風險意識

• 與其他部門（例如：精算、會計、合規、營運）緊密合作，確保採用統一的風險管理方法

• 與內部和外部核數師合作，促進風險評估和審核

• 制定並監督危機管理和業務連續性計劃的實施

• 就影響公司目標和績效的風險相關問題向董事會和高級管理層提供策略意見

• 就業務策略和決策的風險影響提供建議

• Develop and maintain an integrated risk management framework aligned with the guidelines.

• Ensure the framework encompasses all material risks (e.g. insurance risk underwriting, market, credit, operational, liquidity risks, etc.)

• Conduct regular risk assessments to identify, evaluate, and prioritize risks.

• Monitor risk exposures and ensure appropriate controls are in place to mitigate identified risks.

• Prepare and present comprehensive risk reports including ORSA report to the board and senior management, detailing risk exposures, mitigation strategies, and emerging risks.

• Ensure the company meets all regulatory requirements related to risk management as per the guidelines and other relevant regulations.

• Liaise with the AMCM and other regulatory bodies regarding risk management issues.

• Foster a strong risk management culture throughout the organization.

• Develop and implement training programs to enhance risk awareness among employees at all levels.

• Work closely with other departments (e.g. actuarial, accounting, compliance, operations) to ensure a cohesive approach to risk management.

• Collaborate with internal and external auditors to facilitate risk assessments and audits.

• Develop and oversee the implementation of crisis management and business continuity plans.

• Provide strategic input to the board and senior management on risk-related issues affecting the company’s objectives and performance.

• Advise on the risk implications of business strategies and decisions.

職位要求Requirements

• 金融、精算、風險管理或相關專業學士學位；持有高級學位或專業認證者優先

• 擁有豐富的保險業風險管理經驗，並對澳門金融管理局制定的準則有深入理解

• 具備優秀的分析、溝通和領導能力

• 具備良好的影響力及與各級利害關係人的合作能力

• Bachelor’s degree in finance, actuarial science, risk management, or a related field; advanced degree or professional certification preferred.

• Extensive experience in risk management within the insurance industry, with a deep understanding of the guidelines set by the AMCM.

• Strong analytical, communication, and leadership skills.

• Proven ability to influence and collaborate with stakeholders at all levels.

資訊科技部 – 主任 / 高級主任（資料庫程式設計員）Information Technology – Officer / Senior Officer (Database Programmer)

Ref. no.: FM.01.062025

職位內容 Responsibilities

• 開發關鍵保險產品

• 根據業務需求設計並開發資料庫的整體架構

• 與其他開發人員合作，並積極提出新想法

• 準備功能性與技術性的規格文件

• Develop key insurance products

• Design and develop overall architecture of the DB according to the business needs

• Collaborate with other developers and have strong desire to bring new ideas

• Prepare functional and technical specifications

職位要求 Requirements

• 資訊科技或相關專業大學畢業

• 具備保險知識（人夀和非人夀）者優先考慮

• 具有 MS SQL Server 或其他主流資料庫提供者的開發經驗

• 能夠建構高階 SQL 查詢

• 能夠快速掌握新概念並應用於不同場景

• 具備撰寫技術文件和規範的技能

• 主動積極、自我激勵、負責任且勤奮努力

• 能夠承受壓力並獨立工作

• 良好的英文書寫及口語能力

• University graduate in the field of Information Technology or equivalent

• Insurance knowledge (Life and non-life) is an advantage

• Experience as a MS SQL Server developer or other mainstream DB providers

• Able to build advanced SQL queries

• Able to quickly grasp new concepts and apply them in different contexts

• Skill in writing technical documents and specifications

• Initiative, self-motivated, responsible and hardworking

• Able to work under pressure and independently

• Good command of written / spoken English

合規部 - 高級文員/ 主任 Compliance Department - Senior Clerk/Officer

Ref. no.: FM.01.042025

職位內容 Responsibilities

• 負責處理部份日常文書工作

• 準備及處理監管機構相關報告

• 協助提供與合規相關的培訓

• 協助處理及跟進投訴個案

• 協助處理AML/CFT 篩檢

• 處理直屬上級或主管委派之工作

• Support Departmental daily clerical work

• Prepare and process reports for regulators

• Assist to provide compliance related training

• Assist to manage and follow up complaints cases

• Assist in AML/CFT screening

• Perform any job duties assigned by reporting manager/supervisor

職位要求 Requirements

• 大學畢業或以上

• 3年或以上保險相關工作經驗優先

• 具保險法律法規知識

• 良好中英文書寫及溝通能力

• 具有效率之溝通及人際交往能力

• 積極、主動及獨立，並能在壓力下完成工作

• 熟悉辦公室電腦軟件操作

• University graduate or above

• 3 years or above working experience in insurance field preferable

• Knowledge of insurance regulatory preferable

• Good command of verbal and written English and Chinese

• Self-motivated, proactive, independent and able to work under pressure

• Good knowledge of PC applications

申請職位 Application

Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).

有興趣人士請將履歷連同近照電郵至 HR@fidelidade.com.mo 或於辦公時間 (週一至五，09:00-17:30) 親身提交至忠誠保險辦公室 - 澳門南灣大馬路567號大西洋銀行大廈 14 樓

*Personal data collected will be used for recruitment related purposes only.                                                              

英皇鐘錶珠寶澳門招聘

英皇鐘錶珠寶始於一九四二年，以代理世界高品質鐘錶品牌及生產高貴時尚華麗的珠寶首飾而享負盛名。

英皇鐘錶珠寶以代理高品質鐘錶品牌及製作高貴時尚華麗的珠寶首飾而享負盛名。自楊成先生於一九四二年創立成安記錶行，英皇鐘錶珠寶一直秉持精益求精的精神。直至今日，此精神依然延續，令英皇鐘錶珠寶成為追求卓越，重視產品及服務質素的保證。

英皇鐘錶珠寶的業務發展，始於進口世界名錶。時至六十年代，英皇鐘錶珠寶為提供更多元化的選擇，開始投入設計及打造自家的珠寶首飾。多年來品牌亦講究創意與工藝，以時尚潮流的觸角為珠寶注入創新意念等元素，並且從心出發，用心打造高品味和雅緻的珠寶。每件匠心獨運的珠寶首飾背後均有著觸動人心的故事，陪伴顧客經歷人生各個重要時刻。

www.EmperorWatchJewellery.com

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迎賓員 Client Experience Ambassador

加入我們的腕錶行業，成為我們貼心接待尊貴客戶的第一印象。

我們正在尋找一位以客為先的優秀同事，展現卓越的服務與細心的態度。

職責與責任：

• 熱情迎接每一位客戶，提供卓越的客戶服務，快速建立良好關係，營造非凡的購物體驗

• 準備款待用品和提供貼心的服務，維持店內客戶愉快選購的氣氛

• 確保工作服務範圍、設備及用具的整潔與整齊

• 處理文書和物流安排，包括郵件寄送與產品配送

要求：

• 對腕錶有興趣，並致力於提供卓越的客戶體驗

• 具備出色的人際溝通與客戶關係技巧

• 以客為本，積極、正面

• 能操粵語、普通話及英語

• 勤奮、有上進心及責任感

• 具備良好的團隊合作精神，高度的工作動力，能夠於壓力下工作

珠寶區域經理

主要職責：

• 推動店鋪表現，實現符合公司策略的銷售目標。

• 通過成本控制和運營效率最大化利潤。

• 分析銷售表現並實施成長計劃。

• 與我們尊貴的客戶和VIP建立長久關係。

• 啟發並指導充滿熱情的團隊，展現品牌價值。

• 定期評估團隊表現並提供改進計劃。

• 為團隊和客戶提供安全且積極的工作環境。

• 通過最佳解決方案解決客戶問題或投訴。

• 監管庫存準確性及庫存管理。

• 完成分析報告，預測業務趨勢並提供業務發展行動計劃。

職位要求：

• 10年以上奢侈品零售或珠寶行業經驗者尤佳。

• 擁有強大的商業敏銳度及以客戶為中心的思維模式。

• 卓越的語言、溝通及問題解決能力。

• 對卓越追求的熱情及對細節的關注。

• 能夠管理多店運營並提供卓越的客戶體驗。

珠寶營業員 Jewellery Sales Executive/ 高級珠寶營業員 Jewellery Senior Sales Executive

主要職責：

• 負責珠寶銷售工作，主動向顧客介紹商品、保養技巧及售後服務

• 提供專業的服務給顧客及解答顧客的查詢

• 協助店舖日常營運工作，包括店舖貨品陳列、保持店舖整潔等

• 完成公司制定的銷售目標

• 須輪班工作

職位要求：

• 中學或以上程度

• 良好粵語，一般英語及普通話

• 需具備1年或以上的珠寶 / 鐘錶銷售經驗

• 親切有禮、友善態度、對服務有熱誠

有意應徵者請將個人履歷及相片電郵至 ewjrecruitment02@emperorgroup.com

申請人提供之全部資料絕對保密及只作招聘用途

珠寶助理營業經理 / 營業經理

主要職責：

• 與營運經理緊密合作，共同制定策略和創新措施，最大限度地發揮業務潛力

• 高效管理日常店鋪運營，全面符合公司指南和標準

• 通過目標設定、指導、輔導和紀律培養，激勵和引領團隊超越銷售目標

• 善於解決客戶問題和投訴，提供最佳解決方案

• 根據客戶需求和購買趨勢，靈活調整庫存水平

• 保持優質的服務標準，提供卓越的客戶體驗

• 積極參與市場營銷活動，提升品牌知名度，豐富客戶數據庫

• 協助招聘、培訓和留住一線員工，營造良好的工作氛圍

• 須輪班工作

職位要求：

• 大專文憑或以上學歷

• 在零售行業具有至少10年的經驗，其中3年在管理層工作，需具備珠寶 / 奢侈品零售行業經驗

• 具有良好的客戶關係管理經驗，出色的溝通和人際交往能力

• 需具備領導能力和人員管理技巧

• 良好的形象，親切有禮，以銷售和結果為導向

• 能流利地使用英語、普通話和粵語進行口語交流

• 較少經驗的候選人，將考慮聘用為助理經理職位

• 優先考慮即時上班的候選人

有意應徵者請將個人履歷及相片電郵至 ewjrecruitment02@emperorgroup.com

申請人提供之全部資料絕對保密及只作招聘用途

鐘錶營業員 Watch Sales Executive/ 高級鐘錶營業員 Watch Senior Sales Executive

主要職責：

• 負責鐘錶銷售工作，主動向顧客介紹商品、保養技巧及售後服務

• 提供專業的服務給顧客及解答顧客的查詢

• 協助店舖日常營運工作，包括店舖貨品陳列、保持店舖整潔等

• 完成公司制定的銷售目標

• 須輪班工作

職位要求：

• 中學或以上程度

• 良好粵語，一般英語及普通話

• 需具備1年或以上的珠寶 / 鐘錶銷售經驗

• 親切有禮、友善態度、對服務有熱誠

有意應徵者請將個人履歷及相片電郵至 ewjrecruitment02@emperorgroup.com

申請人提供之全部資料絕對保密及只作招聘用途

鐘錶店鋪經理/鐘錶銷售經理

主要職責：

• 與營運經理緊密合作，共同制定策略和創新措施，最大限度地發揮業務潛力

• 高效管理日常店鋪運營，全面符合公司指南和標準

• 通過目標設定、指導、輔導和紀律培養，激勵和引領團隊超越銷售目標

• 善於解決客戶問題和投訴，提供最佳解決方案

• 根據客戶需求和購買趨勢，靈活調整庫存水平

• 保持優質的服務標準，提供卓越的客戶體驗

• 積極參與市場營銷活動，提升品牌知名度，豐富客戶數據庫

• 協助招聘、培訓和留住一線員工，營造良好的工作氛圍

• 須輪班工作

職位要求：

• 大專文憑或以上學歷

• 在零售行業具有至少10年的經驗，其中3年在管理層工作，最好是在奢侈鐘錶和奢侈品零售行業

• 具有良好的客戶關係管理經驗，出色的溝通和人際交往能力

• 強大的領導能力和人員管理技巧

• 良好的形象，親切有禮，以銷售和結果為導向

• 能流利地使用英語、普通話和粵語進行口語交流

• 對於經驗較少的候選人，將考慮聘用助理經理職位

• 優先考慮即時上班的候選人

有意應徵者請將個人履歷及相片電郵至 ewjrecruitment02@emperorgroup.com

申請人提供之全部資料絕對保密及只作招聘用途

員工福利：

我們為員工提供具有競爭力的薪酬待遇優厚福利 :

• 優厚獎金

• 獎勵性花紅

• 勤工獎金

• 膳食津貼

• 教育進修資助

• 員工購物優惠

• 專業在職培訓

• 良好晉升機會

• 醫療保險福利

• 生日假期

• 結婚假期