Only The Brave (OTB) is an international fashion and luxury group powering a range of unconventional global brands, including Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf.
As our name suggests - OTB stands for “Only The Brave” - we challenge established rules to redefine the world of fashion and lifestyle by fostering the creativity of international talents while expressing the innovative and bold spirit.
Store Manager / Assistant Store Manager
Job Description
You will be responsible to achieve sales and maximizing profitability through effective management of the store team, service excellence, CRM and implementation of other related company policies and procedures.
Responsibilities:
Manage daily store operations to ensure compliance with brand policies and maintain a strong brand image.
Lead the team by setting individual objectives and priorities, ensuring that boutique targets are met, particularly regarding sales and customer satisfaction.
Achieve assigned sales and KPI targets for the store.
Collaborate with the team to recruit new VIC and implement CRM strategies to maintain a high retention rate.
Ensure optimal stock levels and appropriate merchandise assortment in the store.
Coach and mentor team members, leading by example to enhance overall performance.
Act as a brand ambassador by promoting retail excellence within the team.
Prepare various monthly reports on store performance.
Work closely with the visual merchandising team to maintain an impeccable store image.
Requirements:
8-10 years' experience in retail industry with at least 4 years at store supervisory level.
Previous experience in luxury brand with strong clientele background is preferred.
Excellency in customer service, passionate with high fashion sense.
Strong leadership and people management skills.
Proven ability to increase sales and profitability.
Good communication, customer service and interpersonal skills.
Open-minded, positive, self-motivated, mature and strong in teamwork.
Fluent in Cantonese, English and Mandarin.
We are hiring Senior / Sales Associate for Diesel, Maison Margiela, Marni, Jil Sander.
Senior / Sales Associate (Full Time & Part Time)
What you'll be doing
Achieve and exceed individual and store sales targets.
Deliver outstanding service aligned with the brand's luxury standards.
Engage with clients to understand their needs and preferences.
Build and maintain long-term relationships to drive loyalty and repeat business.
Create personalized client experiences, including services and private appointments.
Manage post-sale follow-up, including client feedback and relationship nurturing.
Maximize cross-selling and upselling opportunities.
Maintain in-depth knowledge of product lines, brand history, and current campaigns.
What we're looking for
Minimum 2 years of experience in a retail sales, preferably within the fashion/apparel industry
Strong communication and interpersonal skills with the ability to engage with customers
Excellent product knowledge and a passion for the Diesel brand
A keen eye for detail and the ability to maintain high standards of store presentation
Proficiency in English, Cantonese and Mandarin
Flexible and adaptable with the ability to work in a fast-paced environment
A positive, enthusiastic and team-oriented attitude
Interested parties please send full resume with salary expectation to:
Email: np_lin_lin@otb.net
Whatsapp / Wechat: +852 9440 0771
Information provided will be treated in strict confidence and only be used for recruitment purpose. The Company may refer suitable applicants to other vacancies within the associated Group of companies.
Deisel, Maison, Margiela, Jil Sander, Marni are part of the OTB Group.
All personal data collected will be kept in strict confidence and used for recruitment purposes only.
