澳門中銀招聘

　　澳門中銀以“分行+子行”雙牌照運營的格局，致力為澳門社會和廣大客戶提供優質的金融服務。秉承“根植澳門 · 服務澳門”的經營宗旨，積極踐行本地主流銀行的責任與擔當，發揮澳門中銀的雙平台優勢，助力推動澳門特區經濟適度多元發展，支持大灣區、深合區、一帶一路建設。

基本條件

1. 認同本行 “愛國愛澳、愛行敬業” 企業文化；

2. 學士或以上學歷；

3. 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

4. 具良好的中、英文水平及口語能力，熟悉辦公室軟件操作；

5. 品行端正，樂於助人，儀表端莊；

6. 具與職位要求相對應的工作經驗。

職位空缺：

• 網絡安全專員

• 2027年校園招聘（信息科技崗）

• 2027年校園招聘（綜合基礎崗）

• 安保主任 / 經理（安全監控）

• 機房管理專員

• 私人銀行家

• 現金處理員

• 綜合服務專員

• 客戶經理（個人金融）

• 產品經理（數字金融）

• 業務經理（數字金融）

• 商戶收單專員

• 大數據應用工程師

• 程序員

• 電腦操作員

• 前端技術員

• 客戶經理（公司金融）

• 客戶經理助理（公司金融）

• 實習生

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網絡安全專員

職位要求：

• 具資訊科技、網絡安全等相關專業學士或以上學歷；

• 具一年或以上網絡安全相關工作經驗；

• 具漏洞掃描、 滲透測試、源代碼掃描等相關工作經驗；

• 具獨立進行網絡安全事件分析、溯源、取證等能力；

• 具網絡安全技術相關專業知識，了解網絡安全防禦與監控機制，如防火牆、入侵檢測系統、WEB應用防火牆、日誌及流量安全分析等；

• 熟悉網絡安全體系、攻防技術及網絡安全工具(如SIEM、HIDS、EDR等)；

• 了解常見的網絡安全攻擊方式，對APT攻擊、WEB安全、應急響應有實踐經驗；

• 具 CISP、CISSP、CISM、CISA、OSCP、 CEH或其他網絡安全技術專業資格者優先考慮。

工作職責：

• 負責網絡安全相關制度、流程、 規範與標準的制定和完善；

• 負責網絡安全運營體系的日常管理，及時發現異常情況、分佈規律、變化趨勢、關聯關係；

• 跟進信息安全事件的響應、調査與處置，及時反應並處理突發安全事件；

• 負責網絡安全工具的管理與運維；

• 負責漏洞管理、安全測試工作；

• 負責網絡安全應急預案、演練工作；

• 承辦上級交辦的其他工作。

2027年校園招聘（信息科技崗）

職位要求：

• 具計算機或相關專業大學本科及以上學歷，具碩士研究生及以上學歷者，同等條件下優先考慮;

• 認同本行企業文化;

• 具良好的綜合素質，邏輯思維，服務觀念和協作精神，有較強的責任感和良好的學習能力、創新能力;

• 具良好的中、英文水平及溝通能力;

• 具計算機程式設計語言（如：Java，JavaScript，C，C++，PHP等）的應用能力、或具應用系統開發經歷者，同等條件下優先考慮。

工作職責：

• 協助跟進銀行應用系統的需求分析、功能設計、研究，引入市場上成熟的科技產品及系統；

• 參與銀行、外部技術供應商協調，推進銀行應用系統的研發、測試及投產；

• 協助各類應用系統、資料分析平臺的日常維護、故障跟進及性能優化工作；

• 定期跟蹤外部資訊科技的發展趨勢，為銀行業務創新提供意見和技術解決方案；

• 維護網路安全，監控及保障系統安全運作；

• 承辦銀行交辦的其他工作。

2027年校園招聘（綜合基礎崗）

職位要求：

• 大學本科及以上學歷，具經濟金融、財務會計、管理等學位，或具碩士研究生及以上學歷者，同等條件下優先考慮;

• 認同本行企業文化;

• 具良好的綜合素質，邏輯思維，服務觀念和協作精神，有較強的責任感和良好的學習能力、創新能力;

• 具良好的中、英文水平及溝通能力，能流暢使用粵語交流。

工作職責：

• 根據銀行發展戰略目標，於營業網點或業務部門開展工作，協助支持拓展銀行業務及完成各項任務指標；

• 協助對各類業務進行資料收集、整理及撰寫報告等工作；

• 熟悉銀行產品和服務，協助為客戶解決問題、處理客戶投訴等相關工作；

• 遵守銀行相關法規和內部規定，確保工作的合規性；

• 承辦銀行交辦的其他工作。

安保主任 / 經理（安全監控）

職位要求

• 具一年或以上安保相關工作經驗，具備一定的安保知識，對消防設備有較深入的了解；

• 掌握一般辦公室監控軟件知識及應用操作能力；

• 具較高的紀律性、警覺性、團隊合作精神；

• 能接受24小時輪班工作；

• 須通過銀行制定的體能測試；

• 持有由澳門特區政府發出的有效輕型或重型車輛駕駛執照；

• 具24小時監控中心執行工作及巡查工作者優先考慮。

工作職責

• 負責執行及完成各項銀行安保及消防安全巡查工作；

• 負責執行及完成各項銀行電子監控工作，跟進銀行安保設備的管理、維護及保養；

• 負責協助處理各項銀行安保工作，制定和落實安保及消防安全管理制度和計劃；

• 負責報告可疑情況及緊急狀況聯絡；

• 需實施輪班工作制度，確保銀行資產安全；

• 協助處理內部工作及一般文書處理工作。

• 承辦上級交辦的其他工作事項。

機房管理專員

職位要求

• 具機電、機械、電機工程、資訊科技等相關專業學士或以上學歷；

• 具機房運維相關工作經驗，有科技公司機房專職管理經驗者優先考慮；

• 熟悉機房各類軟硬件設備、網絡架構及運維原理，掌握基礎網絡故障排查、設備調試技能，了解數據備份、機房安全管理規範，能獨立處理各類機房常見故障；

• 具 ATD、CDCP、Chartered Engineer、MVA 認證者優先考慮。

工作職責

• 定時對機房服務器、交換機、路由器、存儲設備、UPS電源、精密空調等軟硬件設備進行健康檢查，熟悉動環監控系統管理，保障機房24小時穩定運行；

• 負責機房所有設備的台賬整理、登記歸檔，統籌設備安裝、調試、升級、遷移及報廢工作。定期對設備進行除塵、保養、性能檢測，優化設備運行狀態，保障軟硬件設備穩定運轉；

• 嚴格執行機房門禁、出入登記制度。管控機房消防、防雷、防靜電設施，定期檢查消防設備有效性，保持機房環境達標，規避火災、潮濕、靜電等安全隱患；

• 針對機房設備故障、網絡癱瘓、電力異常等突發問題，敏捷反應，排查修復，並記錄故障原因、處理流程及解决方案，建立故障案例庫，優化應急處置流程，降低故障對業務的影響；

• 負責機房相關信息的傳達、風險及行動計劃，推動跨單位協作；

• 承辦上級交辦的其他工作。

私人銀行家

職位要求

• 具三年或以上金融相關工作經驗；

• 熟悉銀行金融理財產品，掌握投資市場動向及客戶投資需求，能為客戶提供專業和個性化的資產配置方案；

• 具良好的市場開拓能力；

• 具私人銀行工作經驗者優先考慮；

• 持有CFA、CFP等相關專業資格者優先考慮。

工作職責

• 負責私人銀行客戶全方位綜合營銷服務工作，與營業網點客戶經理共同維護、完善私人銀行業務；

• 負責為私人銀行客戶提供客製化、多元化投資組合和資產配置方案，定期回顧客戶投資情況，持續跟進和評估客戶的資產配置方案及投資建議；

• 負責與境內外分行聯動，跟進私人銀行客戶的跨境金融需求；

• 負責籌辦私人銀行客戶相關營銷活動；

• 承辦上級交辦的其他工作事項。

現金處理員

職位要求

• 具較強的風險意識、抗壓能力，能適應高強度作業環境及重複性工作；

• 具良好的體格，能搬運重物(約25KG)；

• 良好的中英文口語和書面表達能力，懂辦公室軟件基礎操作；

• 具良好的服務意識及團隊協作精神；

• 具有銀行業／現金處理相關工作經驗者優先考慮。

工作職責

• 負責現金類實物的清點、分類、包裝、搬運等規範化流程操作；

• 嚴格遵守銀行內部操作流程及風險控制標準，準確處理現金類實物；

• 協助現金類業務相關的文件整理、數據錄入及檔案管理工作；

• 承辦上級交辦的其他工作事項。

綜合服務專員

職位要求：

• 具相關工作經驗；

• 具良好的學習能力、綜合分析能力、溝通表達能力及客戶服務意識；

• 具良好中、英文書寫及口語能力。

工作職責：

• 負責為營業網點客戶提供現金、非現金的櫃檯服務（包括人工櫃檯及智能櫃檯）；

• 協助進行產品營銷推介及支援工作；

• 協助處理營業網點合規反洗錢相關工作；

• 承辦上級交辦的其他工作事項。

客戶經理 （個人金融）

職位要求：

• 具兩年及以上金融機構相關工作經驗，熟悉本地銀行個人金融產品及服務；

• 具良好的客戶營銷拓展能力、優質服務及客戶服務意識；

• 具良好中、英文書寫及口語能力；

• 具理財、保險、反洗錢等相關專業資格優先考慮。

工作職責：

• 為客戶提供綜合性金融服務，開展金融產品營銷工作，包括但不限於財富管理、消費信貸、中小企服務等；

• 定期反饋客戶金融產品的市場動態，了解客戶需求，根據客戶需求推薦合適的產品及服務；

• 根據銀行反洗錢相關要求，落實內控合規檢查及風險防範等工作；

• 承辦上級交辦的其他工作事項。

產品經理（數字金融）

職位要求：

• 具一年及以上產品研發、業務分析、營銷推廣等相關工作經驗，具金融機構、科技等行業相關工作經驗者優先考慮；

• 熟悉產品開發全流程，具數字金融產品開發、管理等工作經驗者優先考慮；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通表達能力、數據分析能力。

工作職責：

• 負責銀行數字金融產品研發、測試、投產、維護等生命週期管理工作；

• 負責對產品數據及客戶體驗進行分析及優化，定時評估產品效益，提升客戶體驗及客戶粘度；

• 制訂數字金融相關產品的推廣策略、規章制度、流程、規範與指引等，加強產品管理；

• 承辦上級交辦的其他工作事項。

業務經理（數字金融）

職位要求：

• 具一年及以上金融機構相關工作經驗；

• 具銀行網絡渠道(如手機銀行、網上銀行等)日常營運和互聯網營銷相關工作經驗；

• 具銀行網絡渠道、信用卡、收單業務的風險管理相關工作經驗者優先考慮；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通表達能力。

工作職責：

• 根據銀行整體發展戰略、客戶需求與市場形勢，參與制定數字金融業務短、中期的發展策略、營銷策略；

• 負責數字金融業務發展及落地執行工作，跟進數字金融產品的營銷推廣及宣傳工作，與供應商等合作機構進行溝通協調；

• 協助管理客戶資源，收集用戶需求、市場競爭動態等信息，為產品優化提供依據；

• 參與數字金融相關產品的操作規程、管理辦法、培訓材料等撰寫工作；

• 承辦上級交辦的其他工作事項。

商戶收單專員

職位要求：

• 具商戶收單相關工作經驗，了解收單業務規則、支付場景及商戶服務習慣；

• 熟悉收單系統、POS機等業務操作，具系統問題分析、排查與解决能力，能獨立處理系統故障與業務異常等問題；

• 具良好的學習能力、組織協調能力、溝通表達能力及客戶服務意識。

工作職責：

• 負責跟進商戶收單業務全流程管理工作，包括商戶日常維護、POS機故障處理、客戶滿意度維護等；

• 負責收單系統操作，跟進商戶信息管理、交易查詢、終端調試、異常工單處理等；

• 跟進收單系統的問題分析及提供解決方案；

• 負責與營業網點、商戶及合作方的溝通協調、服務解釋與業務宣導工作；

• 承辦上級交辦的其他工作事項。

大數據應用工程師

職位要求：

• 具資訊科技相關專業學士或以上學歷；

• 具兩年及以上系統後端開發相關工作經驗，具物件導向的開發設計思維，熟悉C++、Java等編寫語言，具有豐富的系統開發經驗；

• 熟悉數據庫的設計與開發，如SQL等數據庫語言；

• 精通機器學習和人工智能相關演算法，熟悉自然語言處理、機器學習框架（如 Tensorflow、Caffe、Paddle等），並具Python、C++等進行模型訓練與推理實踐經驗；

• 具良好的抗壓能力、溝通協作能力、問題解決能力；

• 具銀行業務場景模型生命週期管理經驗者優先考慮。

工作職責：

• 負責大數據應用系統相關項目的可行性分析、架構設計和落地實施；

• 負責系統相關項目的需求分析、功能設計、框架搭建、程序開發、技術測試，並完成相關技術文檔編寫；

• 負責系統後端問題分析排查，信息安全控制、代碼性能調優，生產運維支持；

• 負責生產環境中應用系統、數據庫等相關系統問題的排查和分析、性能調整；

• 負責應用系統相關前瞻性專題研究，包括不限於大數據、人工智能等重大項目的業務價值孵化研究。

程序員

職位要求：

• 具資訊科技相關專業學士或以上學歷；

• 具良好的代碼書寫、注釋和單元測試能力；

• 具良好的書寫能力，能獨立編寫系統項目相關的技術方案、功能說明書等；

• 掌握各項編程開發語言（如C、C++、JAVA等編程語言）、數據庫（如Oracle、SQL、MySQL等）及互聯網應用技術；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通表達能力；

• 具金融機構業務系統、管理系統、渠道類系統、自助設備或大數據工具等開發經驗者優先考慮。

工作職責：

• 負責銀行應用系統的需求分析、功能設計，研究並引入市場上成熟的數據分析模型和產品系統；

• 負責項目管理工作，與外部技術供應商溝通協調，推進銀行應用系統的研發、測試及投產；

• 負責各類應用系統、數據分析平台的日常維護、故障跟進及性能優化等工作；

• 負責制定各類應用系統的技術標準和内部培訓計劃；

• 定期跟蹤外部資訊科技及市場發展趨勢，為銀行業務創新提供意見；

• 承辦上級交辦的其他工作事項。

電腦操作員

職位要求：

• 具相關工作經驗；

• 熟練操作Windows和Linux等操作系統；

• 熟悉運用各項辦公室應用軟件及操作；

• 具Windows及Linux脚本編寫能力，了解Kubernetes和Docker等相關技術者優先考慮；

• 具銀行系統操作經驗者優先考慮。

工作職責：

• 負責實時監控和記錄銀行設備和系統的運行狀况及故障，及時處理；

• 按照預定計劃和應用需求，定時執行特定操作任務；

• 需實施24小時輪班工作制度，確保系統及設備保持持續有效監控；

• 承辦上級交辦的其他工作事項。

前端技術員

職位要求：

• 熟練Windows操作系統及VM、SCCM等集中管控系統；

• 具良好的組織協調能力、溝通表達能力，能獨立完成工作，具解決問題能力；

• 具前端網絡工作經驗者優先考慮；

• 具前端網絡相關專業證書者優先考慮。

工作職責：

• 負責銀行終端、周邊設備等軟硬件選購、部署安裝、測試、投產、維護等工作；

• 負責各類終端的鏡像管理，為周邊設備提供定期、及時的檢查與保養維護；

• 負責前端及相關設備的日常操作和管理；

• 負責銀行前端域用戶碼日常管理和營運工作；

• 承辦上級交辦的其他工作事項。

客戶經理（公司金融）

職位要求：

• 具三年或以上公司金融相關工作經驗，能獨立管理大型企業客戶（本地及跨境），熟悉大公司授信業務流程，了解跨境、貿易融資等產品知識；

• 具較強的數據分析、市場分析、風險計量監控能力，授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 熟悉內地業務、政策、法規，對澳門經濟、銀行業務發展方向有一定認識；

• 具國際大型銀行 / 投資銀行 / 投資機構等工作經驗者優先考慮；

• 持有FRM、CFA、CPA等相關專業資格者優先考慮。

工作職責：

• 負責為企業客戶（本地及跨境）設計合適的綜合金融服務或產品方案，和提供全面性金融服務；

• 負責對公司客戶財務數據及經營情況、市場環境等進行分析，並撰寫相關的財務分析、行業分析報告；

• 負責管理公司授信客戶，分析授信客戶的行業、股權結構、財務狀况、還款現金流測算等；

• 負責金融產品 (包括但不限於存、貸、結算、衍生品、債務資本市場等產品範疇)的營銷工作；

• 承辦上級交辦的其他工作事項。

客戶經理助理（公司金融）

職位要求：

• 認同本行“愛國愛澳、愛行敬業”企業文化；

• 學士或以上學歷，具公司金融相關工作經驗者優先考慮；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

• 具良好中、英文書寫及口語能力，熟悉辦公室軟件操作；

• 品行端正，樂於助人，儀表端莊。

工作職責：

• 協助客戶經理辦理各類公司金融相關業務；

• 負責營銷支援類工作，協助客戶經理進行產品推介及完善資料整理等工作；

• 向客戶反饋產品相關市場動態，了解客戶潛在的金融需求，同時協助將市場及客戶的建議適時反饋給產品及業務部門；

• 整理及分析各類業務資料及文檔；

• 承辦上級交辦的其他工作事項。

實習生

職位要求：

• 持有效澳門居民身份證；

• 認同本行“愛國愛澳、愛行敬業”企業文化；

• 具高中畢業或以上學歷，為大專院校在讀或畢業學生；

• 熟悉中、英文輸入法及電腦操作；

• 品行端正，樂於助人，儀表端莊。

工作職責：

• 主要負責在各營業網點或部門提供支援性工作，如客戶服務、文書處理、數據整理、檔案歸納、電話外呼等。

申請方式

點擊以下連結 https://career.bocmacau.com 在線申請。

HSBC & HSBC Life 澳門招聘

香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited

Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.

職位空缺 JOB OPENINGS:

Digital Platform and Channel Manager – RBW - Macau

Key Accountabilities / Impact on Business:

• Manage the overall platform release plan and governance for ATM channel, Public Website, Online and Mobile Banking, and other digital platforms of MMO WPB Digital Product with Global Digital Foundation and Digital Platform Enabler

• Manage the risk and control for MMO WPB Digital Platform, Self-Service Channels and Public Website with 2LoDs, CITRO and Risk and Control team

• Work closely with different Value Stream to manage and enhance the digital journeys and Self-Service channels

• Define communication plan for servicing nature to address the regulation for digital platforms and review communication material for digital platforms to ensure consistency and accuracy. Ensure consistency both within and across documents, brands and sub brands

• Review customer insight from app stores, NPS and frontline, as well as work with frontline and production support team to triage production case and customers complaints

• Participate and provide support in initiatives to improve processing efficiencies which may involve managing re-engineering initiatives and automation enhancement

• Support and drive business initiatives/activities across products and cross business lines and cross borders to add value to the business

• This role will play a transformational role in the business by re-imagining the role of channels

• Manage the distribution strategy to support an offline business and reconstruct it for a digital & mobile-first world with a customer centric focus. This will require innovation on customer targeting models and channels & formats of distribution

• Working closely with Products and Proposition teams, the candidate will use their expertise in online media, digital commerce & HSBC Digital as a Channel (DaaC) operations to bring their strategy to life

Experience, Skills and Qualification:

• Good understanding of user experience and mobile app/web best practice

• Subject matter expertise of channel, including technical, commercial, marketplace and customer considerations

• Innovative – the ability to approach things differently or do different things to deliver goals

• Strong communication skills, both written and verbal, to explain complex or technical issues

• Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities

• Excellent time management and prioritisation of projects and tasks

• High levels of resilience and self-motivation

• Basic understanding of coding

General Banking Officer - RBW Macau

Key Accountabilities / Impact on Business:

• Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.

• Providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints promptly, efficiently and professionally.

• Support GBM / BM on executing and implementing S&S plan for the branch and ensures the performance objective are achieved.

• Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings

• Collect market intelligence, & report customer feedback, usage, receptiveness etc.

• Comply with financial crime risk guideline, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

• Complete the data entry and the processing of documents on new business intakes received.

• Providing consistent high level service delivery and efficiency to Premier and general banking customers.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture

• Comply with all sales regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to

• Support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements

Experience, Skills and Qualification:

• Customer service focused mindset

• Prior banking industry experience would be preferable

• Fluent in spoken and written in English, Chinese and Putonghua

• Good communication and interpersonal skills

• Aspired to develop your career in sales and servicing roles at retail branches

Counter Services Officer - RBW - Macau

Key Accountabilities / Impact on Business:

• Provide exceptional customer service ensure that we are friendly, efficient & professional and attentively address their needs

• Accurately conduct the cash transactions and verify for any forgeries and discrepancies

• Manage cash flow by recording all cash and coin transactions

• Identify opportunities to perform business referrals to sales team by understanding the customers’ needs

• Support the CSM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set are achieved

• Support to implement and execute FCR activities and complete the RFI/CDD with quality and critical thinking as well as promptly raising UAR when unusual transactions were identified.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties

• Comply with all regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to

• To contribute the continuous improvement of the Bank’s service

• Ensure compliance with statutory / audit requirements

Qualifications:

• Customer-service focused mindset

• Preferably with general understanding of bank products and services

• Prior banking industry experience would be preferable

• Good communication skill in English and Chinese is preferred

• Good communication skill and basic computer knowledge

• To be considered for this role, the relevant rights to work in Macau is required

Apprentice / Internship Program

Description:

HSBC is one of the world’s largest banking and financial services organizations. We serve more than 40 million customers across a network that covers 64 countries and territories.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realize their ambitions.

We are seeking energetic and responsible Apprentice to join our Bank. The Programme is for students looking to gain practical experience and build the skills needed for a long and successful career in banking. We also look to the programme to provide a pipeline of talent for our management programmes and entry-level permanent roles.

Job roles & Responsibilities:

• Understand the overall concept and functionality aspect of the department.

• Perform administrative duties to support the smooth operations flows within the department, eg manage database and records.

• Co-ordinate and participate in bank activities and networking events.

• Shadow position within the department as part of “on the job training” for a variety of duties.

Job Requirements:

• College student, preferably with discipline of Business Administration or equivalent.

• Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint.

• Self-directed and able to work with less supervisor.

• Good communication skill.

• Keen to learn new knowledge and adaptive.

• Long-term relationship for 6 months and above preferable.

• Year 2 - Year 3 Student preferable.

OUR BENEFITS

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

Interested candidates, please apply directly via:

https://portal.careers.hsbc.com/careers?location=Macau

Manager, Performance, COO Office

Key Accountabilities / Impact on Business

• Strategy Planning and Change Execution – support strategy planning and change management, either internally or externally driven, on a continuous improvement basis

• Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”

• Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management• People agenda – support development and execution of people engagement plan for GCOO and wider Macau teams

• Continue to improve the oversight and governance of third-party management to enable more forward-looking governance environment as well as support the ongoing management of third-party engagements

• External engagement – including planning and executing CSR calendar, and supporting industry association’s activities

• Ad hoc initiatives/ requests from time to time in support of CEO/ COO/ Performance team.

Job Requirements

• Extensive experience in banking/ financial services, preferably in a global organization

• Educated to graduate degree level in business management related field or associated relevant business experience

• Knowledge with proven experience preferred in financial budgeting, strategic planning, communication, and people management processes• Proven project management experience with an ability to influence senior stakeholders

• Previous background of working in a matrix organization structure; ability to persuade individuals at different levels

• Strong data analytics skills is an advantage

• Good verbal and written communications skills required in English; other language abilities are advantageous

• Good application of MS Office, with sound knowledge in MS Excel, MS PowerPoint; Additional data management skills such as excel VBA or programming capability will be preferred.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/55040/

Business Performance Management Manage

We are currently seeking an experienced professional to join our team in the role of Business Performance Management Manager

Key Accountabilities / Impact on Business

• Plan, prepare and monitor the overall business performance in RBW including financial MI (FRP, monthly forecast submission, on the ground financial related submission, etc) and cost control monitoring activities.

• Support and plan the implementation of staff incentive framework

• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.• Build and maintain awareness and accountability for overall business performance in RBW

• Be open, dependable and connected to ensure the alignment with stakeholders to deliver business strategies and objectives.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Support to implement operational and process re-engineering and enhancement initiatives

• Contribute to effective product management per Group strategy to drive efficiency

Job requirements

• The job holder must be innovative, self-motivated and a critical thinker. He/she should have good interpersonal and communication skills and the ability think and react quickly and positively when facing unusual situations. He/she is expected to be creative, flexible and able to work within guidelines provided.

• This job roles is vital to the development of RBWM business in terms of supporting functions.

• University graduate (with major in Finance/Accounting preferable)• Sound knowledge and experience on Business Finance

• Good planning, analytical, project management and interpersonal skills

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/54765/

Assistant Vice President

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President.

Key Accountabilities / Impact on Business

• Manage a portfolio of inbound GNB relationships in Macau, focusing on revenue growth, business development and risk management.

• Originate and develop new GNB clients, with emphasis on cross-border opportunities between Macau and other countries.

• Maximise relationship returns through strong account planning, disciplined sales/service execution, and wallet-share deepening for borrowing and non-borrowing customers.

• Deliver client solutions by partnering closely with product teams, with key focus on Transactional Banking (GPS/GTS/MSS), Global Liquidity and Cash Management, Global Trade and Receivable Finance, Global Markets.

• Maintain effective stakeholder management, including coordination with overseas HSBC Global Relationship Managers and key internal/external partners.

• Apply credit and industry expertise to support sound lending decisions, ongoing monitoring, and portfolio quality.

• Ensure compliance with Global Standards and local regulations, including GS-CDD/CDD, and uphold strong Financial Crime Risk controls across onboarding and ongoing relationship management.

Job Requirements

• Bachelor’s degree or above; an Accounting or Finance degree is preferred.

• Strong customer-centric mindset, with 2–3 years’ banking experience in wholesale banking (front-line or client-facing support experience preferred).

• Demonstrated ability to deliver outcomes, with a solid foundation in banking products and services and a willingness to broaden product knowledge.

• Good command of English, Cantonese and Mandarin.

• Strong communication and presentation skills, with the ability to engage effectively with internal stakeholders and clients.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/53275/

Manager Human Resources

We are currently seeking an experienced professional to join our team in the role of Manager Human Resources.

Key Accountabilities / Impact on Business:

• Support to deliver the local people agenda in line with people strategy, ensuring strong execution across the employee lifecycle.

• Maintain HSBC recruitment standards in a competitive labour market, co-ordinating end-to-end hiring activities and managing recruitment agency support where required.

• Co-ordinate learning and development initiatives and employee engagement activities to strengthen capability, high performance, engagement and retention.• Support implementation of transformation and initiatives locally, driving adoption of processes, systems and ways of working.

• Monitor and report key metrics and insights in partnership with the business to support workforce planning and decision-making.

• Partner with Business Risk Control stakeholders to maintain an effective control environment, including risk mitigation activities and control matrix requirements.

• Ensure compliance with internal policies/procedures and local legal/regulatory requirements, including accurate people records and required reporting.

• Manage third-party vendors locally, including onboarding, supplier records, SLA/performance tracking, resolution and supporting regular review, and maintain audit-ready documentation

• Co-ordinate vendor invoicing and payments by validating charges against agreed terms and ensuring correct cost allocation

Job Requirements:

• University graduate, preferably with a degree in Human Resources, Organizational Psychology or a Business related discipline

• With broad generalist human resources experience ideally in finance or banking

• Good interpersonal, influencing and communication skills to interface with managers and colleagues at all levels across businesses and the region. Cantonese and/or Mandarin language skills will be required

• Broad knowledge of human resources practices and policies is essential. Understanding of legal and regulatory frameworks in financial services in Macau will be an advantage

• Challenge thought processes, encourage consideration of different perspectives, and encourage empathy to help leaders understand the behaviors of others.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/57400/

IT Assistant Manager

We are currently seeking an experienced professional to join our team in the role of IT Assistant Manager.

Key Accountabilities / Impact on Business:

• Triage IT incidents by assessing impact and urgency, escalating to relevant stakeholders, coordinating immediate recovery actions, and providing regular status updates throughout the event lifecycle.

• Collaborate with system owners to perform root cause analysis, define and implement remediation and improvement plans, and track progress to completion with clear milestones and governance.

• Maintain and operate local IT risk management procedures, ensuring they remain current, consistently applied, and aligned with the applicable control environment.• Ensure technology risk practices satisfy regulatory expectations and internal audit requirements, with appropriate evidence, traceability, and readiness for review.

• Partner with Risk Steward to prepare and submit regulatory risk assessment and gap analysis on cyber security and electronic banking systems, ensuring alignment with global standards and compliance with local regulatory requirements.

• Manage the technology risk issue register by maintaining clear ownership, agreed target dates, documented remediation plans, and auditable evidence to support timely and effective closure.

Job Requirements:

• University degree in Computer Science or related discipline.

• Over 6 years of experience in a relevant IT discipline. Prior exposure to cybersecurity and/or the financial services industry is desirable.

• Strong incident analyst and problem-solving skill.• Good understanding of the ITIL, SLA, OLA and IT Cyber Security.

• Capable to manage communications effectively including the capacity to articulate technical solutions for business’ understanding.

• Strong team spirit, quality oriented and attentive to details.

• Non-office hour and weekend support may require for handle incident and planned change.

• Proficiency in both English and Mandarin.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/57920/

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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HSBC Life (International) Limited – Macau Branch

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life

職位空缺 JOB OPENINGS:

Manager, Operations and Customer Service

Role holders will carry out activities that will include most of the following:

• Lead Macau Operations and Customer Service team to deliver best-in-class customer servicing experience across insurance policy lifecycle, covering New Business, Policy Services and Claims

• Optimize daily branch operations and ensure seamless executions, partnering with relevant stakeholders in Macau and Hong Kong, while ensuring full adherence to regulatory requirements and internal controls

• Drive transformative improvement initiatives to improve customer journey by identifying pain points and root causes with actionable solutions

• Oversee the regulatory related filings to AMCM

Key Accountabilities / Impact on Business:

• Deliver high-quality customer servicing activities across New Business, Policy Services and Claims, meeting agreed service standards and customer outcomes

• Ensure operations are conducted in compliance with Group requirements and local regulatory obligations, supported by robust internal controls and effective quality assurance

• Regularly review and enhance administrative procedures to improve efficiency, reduce risk, and strengthen customer experience

• Own and coordinate AMCM filings and company record maintenance, ensuring accuracy, completeness, and timeliness through close partnership with relevant stakeholders

• Drive system and process enhancements to support business growth, service scalability, and improved turnaround times

• Lead and develop the Macau operations team, ensuring appropriate capacity, capability, and performance management

• Maintain strong working relationships with Macau branch stakeholders and HSBC Life Hong Kong teams, providing effective communication, escalation, and management information

Experience, Skills and Qualification:

• Degree graduate in business or a related field

• Proven experience in life insurance operations and customer service, with people leadership experience

• Track record of delivering process improvement and change initiatives with measurable outcomes

• Strong planning, problem-solving and organizational skills

• Self-motivated and proactive with the ability to prioritize with limited guidance

• Excellent interpersonal, negotiating and influencing skills

Wealth Planning Specialist – HSBC Life, Macau

滙豐人壽保險 - 理財策劃顧問

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Wealth Planning Specialist.

滙豐保險是一家世界一流的機構，您可以在這裡專注於保險，但可以享受成為領先的全球性國際銀行所帶來的優勢。保險關乎人，也關乎他們的承諾。在滙豐保險，我們通過為整個亞太地區的客戶提供各種各樣的人壽保險產品和服務，幫助兌現這些承諾。

Principal Accountabilities 主要職責

• Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled

  為客戶提供合適保險解決方案的專業建議，及在整個銷售過程提供支援，以確保充分滿足客戶的保險/保護需求

• Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.

  透過親緣關係/客戶推薦，及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會

• Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer

  以了解客戶的其他財富需求，或為非銀行客戶提供服務，為澳門分行的工作人員提供轉介

• Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency

  管理客戶的保險組合，以確保最高的客戶滿意度和可持續性

• Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions

  觀察客戶 / 工作夥伴的反饋，以提供意見精簡流程並改善產品解決方案

• Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned

  與主管一起制定業務計劃並製定業務戰略，執行分配的銷售策略

• Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers

  與分行經理合作，有效調動資源以提交滿足客戶需求的保險解決方案

• Promoting and enhancing the brand and image of HSBC Life and the Bank

  促進和提升滙豐保險和銀行的品牌和形象

• Ensure that the service delivered by various branches are being benchmarked and are of top quality

  確保對各分行提供的服務進行基準測試，並達到最高質量

Qualifications 工作經驗要求

• University Degree Holder

  大學學位持有人或同等學歷

• Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred

  持有有效保險中介人資格考試卷一、三 和 五

• Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries

  有於銀行或人壽保險從事業務發展，客戶服務, 分銷工作等相關經驗

• Knowledge in Life Insurance Products is preferred

  對人壽保險產品有透徹的了解

• Strong coaching skills and strong business acumen

  敏銳的商業洞察力及有能力輔導團隊

• Solid knowledge in driving and implementing business strategy

  有能力幫助推動與實施企業戰略

• Strong proficiency in Microsoft Office

  熟悉Microsoft Office之操作如EXCEL、WORD等

• Excellent Communications and Interpersonal Skills

  工作主動，具有良好的溝通能力、創新思維，及團隊協作意識

• Fluent in English, Cantonese and Mandarin

  具流利的廣東話、普通話、英文語言能力

• Candidate with less relevant experience may be considered for the position of Assistant Wealth Planning Specialist.

  具備較少相關經驗的候選人，將獲考慮聘任為助理財富策劃顧問

• To be considered for this role, the relevant rights to work in Macau

  要被考慮這個職位，相關人士必須為有權利於澳門工作。

To be considered for this role, the relevant rights to work in Macau

要被考慮這個職位，相關人士必須為有權利於澳門工作。

Interested candidates, please apply directly via:

https://portal.careers.hsbc.com/careers?location=Macau

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.

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You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Deloitte Touche Tohmatsu 德勤．關黃陳方會計師事務所 澳門招聘

Associate - Business Tax - Macau

About the Business

Our Business Tax practice delivers comprehensive and innovative tax services to clients using a collaborative and practical approach.  We help businesses meet their tax and statutory responsibilities while identifying planning opportunities and mitigating unwarranted risks.  We also utilize technology to help manage the efficiency and effectiveness of our clients' tax operations and turn compliance data into insights that deliver real business value and strategic advantage to client organizations.

Work you'll do

• Develops knowledge of current tax legislation across the Global Tax and Business Advisory function

• Recognizes the key capabilities required to deliver a high quality service experience to the client

• Collects, assimilates, and analyzes data and uses standard processes and tools to help surface and support solutions in the Tax and Business Advisory business 

• Applies basic technical knowledge at various stages of the project lifecycle, including researching and preparing draft client reports and advice

• Conducts research on tax regimes in local and other tax jurisdictions in which clients operate

• Researches and prepares draft client reports under the guidance of senior staff and project management

• Prepares tax provisions using technical skills to accurately complete calculations and follow Firm policies and procedures

• Develops a basic understanding of relevant tax authority procedures and applying basic technical knowledge when researching and preparing draft tax audit/appeals reports

During your tenure with us, you will demonstrate and develop your leadership and professional capabilities in the following areas: Inspiring, Creating purpose, Driving agility, Building diverse capability, Influencing, Collaborating, Delivering value, Building the business, Analytical acumen, Effective communication, Engagement management/delivery excellence, Managing change, Managing quality & risk, Sales excellence, Strategic thinking and problem solving, and Tech savviness.

We are looking for someone with

• Bachelor degree or above in tax, accounting, finance, law or other related disciplines

• Professional accounting qualification or registered tax agent or lawyer is required

• Minimum of 1 year of relevant tax experience with CPA firms (Big 4 experience is preferred), law firms, tax authorities or large corporation

• In-depth understanding of tax policies, rules and regulations

• Strong analytical and highly commitment to quality client service

• Strong consultation skills, communication skills, self-initiation, teamwork spirit and willingness to work under pressure

• Be mature, proactive, committed, motivated with strong sense of teamwork

• Excellent project management and interpersonal skills

• Excellent written and oral communication skills in both English and Mandarin Chinese, including both technical and business writing, documentation and presentation skills

• Willingness to travel is a must

Associate - Control Assurance - Macau

About the Business

Deloitte’s Assurance business leverages our professional accounting, risk and controls and corporate reporting expertise to deliver assurance and related advisory services on both financial and non-financial information.

Control Assurance is focused on Control related advisory services, including risk assessment, Internal Audit, IPO Control Readiness, Financial Control Testing, Data Governance and Internal Controls / Finance /Digital Transformation with technology tools and assets. Through this we help clients to build resilience, confidence and trust in their systems, processes and internal controls.

Work you'll do

• Focus on providing management consulting services to Macau Government, Integrated Tourism and Leisure industry, state-owned enterprises, financial institutions, and other large organizations in the areas of risk identification and risk assessment, control testing and identify the findings and provide recommendations on remediation, data governance and control, data management framework assessment, regulatory compliance reporting, and data entry into financial statements.

• Support clients in digital transformation initiatives with expertise in data management, data applications, and data algorithm research.

• Research on market information, analyze the information and data, study market size and macro and micro environment, set out strategic position and draft reporting.

• Effective organization and full exchange of internal and external information resources based on customer needs to ensure high quality delivery of projects.

• Assist project managers/AIC to effectively manage customer resources and follow business opportunities.

During your tenure with us, you will demonstrate and develop your leadership and professional capabilities in the following areas: Inspiring, Creating purpose, Driving agility, Building diverse capability, Influencing, Collaborating, Delivering value, Building the business, Analytical acumen, Effective communication, Engagement management/delivery excellence, Managing change, Managing quality & risk, Sales excellence, Strategic thinking and problem solving, and Tech savviness.

We are looking for someone with

• University graduates or above in Information Technology, Engineering, Accounting, Economics, Business, or other related disciplines

• 1-3 years of relevant working experience (experience in global consulting firms, Big 4, or large enterprise is preferred).

• Must be a Macau ID card holder

• Prior project experience in the financial services industry (FSI)—such as banking, or securities—is highly preferred, with a solid understanding of FSI regulatory environments and data reporting requirements.

• Ability to build and apply a strong knowledge of methodologies, frameworks, processes, assets, and tools to develop and implement effective data-driven solutions.

• Good planning and organizational skills, able to handle multiple tasks and work effectively under pressure

• Strong interpersonal skills, and excellent written and oral communication skills in English, Cantonese, and Mandarin Chinese

• Willing to travel as needed.

---

About Deloitte China

Deloitte China provides integrated professional services, with our long-term commitment to be a leading contributor to China’s reform, opening-up and economic development. We are a globally connected firm with deep roots locally, owned by our partners in China. With over 20,000 professionals across 31 Chinese cities, we provide our clients with a one-stop shop offering world-leading audit, tax and consulting services.

We provide comprehensive, end-to-end, and integrated services to address clients’ core issues, empowering them with our multidisciplinary service model. Deloitte is an undisputed leader in professional services in China with strong responsibility and capabilities in digitalization and multidisciplinary services.

Deloitte China has been honored as 'China Top Employers 2026' for the 20th consecutive year.

Shaping future talent through impact that matters

Throughout over 180 years of development, Deloitte is committed to making an impact that matters to clients, people, and society. Deloitte China practices “4+1” culture – Courage, Innovation, Inclusion, Wellbeing, + Integrity, which is rooted in our service purpose and lays the foundation for sustainable growth and prosperity. Deloitte is a people-oriented professional services firm,  empowering every Deloitter to unlock their intrinsic motivation and limitless potential. We are committed to cultivating high-caliber and diversified talent, providing continuous momentum for the development of the firm and China.

Deloitte China has established clear career development paths, covering different industries, professional areas, and levels. Through six mechanisms of DU AP China Project, global mobility, counseling system, learning platform, project engagement, and innovation incentives, we provide all-around support on upskilling and career development for our people to upgrade professional service capabilities, enhance innovative thinking and pursue the career success.

A world of opportunities awaits. Start your adventure and journey with us

Accessibility assistance

If you need assistance or an accommodation during the recruitment  process for accessibility reasons, there will be an opportunity for you to let us know what you need once you begin your application.

Ready to take on new challenges? Apply now!

Stay connected for the latest career opportunities, follow us on Deloitte China Social Media.

閩信保險有限公司 (澳門分行) 招聘

誠聘以下職位：

澳門分行 - 助理經理

工作職責：

• 協助分行經理管理分行的日常營運，持續梳理及優化作業流程，監督各項保險業務高效運作。

• 嚴格遵循澳門金融管理局（AMCM）及相關監管機構之法規及指引，確保分行所有銷售及營運行為均符合法規要求。

• 密切關注澳門保險市場趨勢及最新動態，洞察並挖掘市場潛在需求，向管理層提出具競爭力且可行的新產品開發，以及服務優化建議。

• 推廣各類一般保險產品，策劃符合澳門本地客戶需求的宣傳推廣方案與行動計畫，並提供專業的行銷和核保支援。

• 為銷售人員提供產品知識、銷售技巧、核保規範及合規培訓，引領團隊推動業務拓展及客戶服務。

• 定期拜訪重點合作夥伴及企業客戶，建立並維持合作關係，鞏固業務基礎。

• 積極配合並執行公司或上級指派之各項專案事務。

職位要求：

• 必須為澳門永久性居民

• 本科或以上學歷

• 持有英國特許保險學會(ACII) 或澳大利亞及紐西蘭金融與保險學會(ANZIIF)資格者優先考慮

• 具備8年保險業相關經驗，其中包含至少3年主管級管理經驗

• 熟悉各類保險產品條款及具備出色解說能力者；具備與AMCM應對溝通經驗者優先考慮。

• 以目標為導向，積極主動，具高度責任感;善於人際交往，擁有優秀的溝通協調能力與顧客服務意識

• 具備敏銳的市場觸覺與扎實的銷售技巧

• 熟練MS Office等文書軟體操作(Word、Excel)

• 良好的中英文寫作能力，流利普通話、英文、及廣東話優先考慮

提供年終雙薪、12天年假、醫療及牙科福利、勤工獎、加班津貼、每週5天工作及享有銀行假期。

有意應徵者，可電郵個人中文履歷至 macau_recruitment@mxic.com.hk

或辦公時間致電：(853) 6696 6452

澳門分行 - 助理主任

工作職責：

• 業務拓展與管道開發：協助拓展澳門財產保險業務，主動發掘潛在客戶及合作管道，積極引進新業務，擴大公司市場佔有率。

• 產品推廣與行銷支援：協助推廣一般保險產品，向客戶清晰講解產品特點、保障範圍及優勢，提供專業的行銷支援。

• 客戶服務與全流程跟進：提供全面的客戶服務，涵蓋售前諮詢、報價準備、投保手續辦理，以及售後的保單維護、續保跟進、理賠協助等工作。

• 保單營運與文書處理：負責投保檔、保單及續保資料的整理與規範歸檔；密切跟進保費繳付情況，確保業務流程順暢高效。

• 市場訊息搜集與回饋：定期搜集市場訊息、競爭對手動態及客戶需求變化，並向上級彙報，為優化業務策略提供參考依據。

• 專項執行與交辦事項：高效完成部門主管交辦的其他臨時性任務、行政支持或專案項目。

職位要求：

• 大專或本科以上學歷; 保險、工商管理或相關領域的學科優先考慮

• 具備2-3年或以上保險業務拓展相關工作經驗者優先

• 具備優良銷售技巧、人際交往能力與客戶服務意識; 工作態度積極主動、責任心強及高效處理日常工作

• 熟練MS Office等文書軟體操作(Word、Excel

• 良好的中英文寫作能力，流利普通話、英文、及廣東話優先考慮

提供 12 天年假、醫療及牙科福利、勤工獎、加班津貼及每週5天工作及享有銀行假期。

有意應徵者，可電郵個人中文履歷至 macau_recruitment@mxic.com.hk

或辦公時間致電：(853) 6696 6452

KW Wealth Management Team 澳門招聘

行政助理（全／兼職）- 辦公室事務為主

職位亮點：

此職位為行政後勤支援，專責文書與招募協調，絕無業績壓力。我們尋找的是喜歡穩定、專注於辦公室事務的長期夥伴。

職位要求：

• 持澳門永久性居民身分證 (有辦公室經驗者優先)

• 需高中畢業或以上程度

• 需懂電腦文書處理 (Excel, Word, PPT, PDF 為主)

• 工作謹慎細心，條理清晰，責任心強，有耐性，學習能力及時間觀念強

工作內容：

• 每星期工作五天

• 協助上司安排日程及處理招募工作

• 負責後勤文書處理及檔案管理

• 協助上司跟進客戶服務

福利待遇：

• 完善培訓

• 假期、薪金及工作時間面議

申請方式：

電郵申請：carrielei.aiasc@gmail.com，請註明申請職位

招聘熱線：853 - 6539 2949（李小姐）

*以上內容只作參考，一切以合約為準

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