The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Ma On Shan , Tsim Sha Tsui, Tsuen Wan to its latest addition in Tseung Kwan O.
Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.
Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.
Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com
全職/兼職戲院服務大使
工作地點：氹仔
職責：
提供優質客戶服務
履行戲院日常事務、售票、帶位、驗票和散場工作
協助提供餐飲服務，調配飲品，製作簡單食物
戲院內所有操作安排及處理顧客查詢
要求：
具有基本中英文的溝通能力
對客戶服務工作有熱誠
輪班輪休，並需於假期工作
全職放映員
工作地點：氹仔
職責：
負責按編排準時播放電影及預告片
確保戲院內之燈光及音響設備操作正常
放映器材日常清潔、檢查及保養等
要求：
守時、具責任感及能獨立處理工作
高中畢業或以上程度，具有基本中英文的溝通能力
對客戶服務工作有熱誠
輪班輪休，並需於假期工作
餐飲服務主任 / 高級餐飲服務大使 / 餐飲服務大使
工作地點：氹仔
職責：
提供優質客戶服務
協助提供餐飲服務，調配飲品，製作簡單食物
保持廚房整潔安全，以確保日常運作順暢
要求：
具有基本中英文的溝通能力
輪班輪休，並需於假期工作
有團隊合作精神及對客戶服務工作有熱誠
能同時處理多樣工作，主動及能獨立工作
勤奮，守時，有禮及有責任感
有良好溝通技巧及人際關係
Film Programming Assistant
Responsibilities:
Manage and plan daily, weekly and monthly film schedule of cinemas;
Input schedule and corresponding ticket price data into ticketing system
Attend exhibitor screening and provide insight and forecast on upcoming film release for booking selection;
Negotiate with distributor on booking terms and coordinate exhibition materials logistics;
Liaise with internal parties such as marketing and house booking team on sales planning and promotion to maximize box office revenue;
Source or curate alternative contents for cinemas such as film festivals;
Provide on-site support for cinema events;
Perform other ad-hoc duties as assigned.
Requirements:
University graduate
Good command of spoken and written English, Cantonese and Putonghua
Pleasant, proactive, highly organized, detailed-minded and able to work independently
Provide key support to the Operations Manager on cinema operations related matters.
Perform and monitor daily cinema operations including manpower arrangement, recruitment, payroll, roster & show-time scheduling, staff coaching, stock & cost control and etc.
In charge of the Cinema (include F & B); formulate, execute and review operating procedures and standards for the Cinema and F&B area.
Lead the team to deliver excellent customer service
Handle enquires and complaints in a professional manner.
Maintain all equipment and fixtures to ensure good working order and condition.
General administration tasks / reporting.
Support daily operations of the projection team.
Requirements:
University or College graduate
At least 5 years working experience of operations in cinema, retail, food & beverage or related businesses
In-depth knowledge of hospitality and customer service management will be a plus
Self-motivated, customer-oriented, energetic, hardworking and presentable
Knowledge in Microsoft Office & Chinese word processing
Good command of both written & spoken English and Chinese
Willing to learn and perform shift duty
Candidates with less experience will be considered for the position of Assistant Theatre Manager.
Have a solid computer language foundation (JAVA direction or .NET direction)
Proficient in the application frameworks such as spring, springmvc, spring boot, Hibernate, spring cloud etc., and practical project development experience.
Familiar with common data structures and algorithms
Familiar with mainstream databases such as Oracle and SQL Server, and proficient in SQL language
Proficient in the application of front-end frameworks such as Vue, React, and jQuery
Have good coding habits, good quality awareness and document writing ability
At least 1 years of relevant work experience
Fluent in Cantonese and English
Responsibilities:
Lead system analysis and design for different vertical markets, undertake core function code writing and develop and maintain system common core modules
Develop and maintain system platform and framework, identify and rectify technical problems and ensure system performance and stability
Manage database changes, review important table structure designs, and optimize database SQL.
Responsible for the implementation and deployment, operation and maintenance, log analysis, performance tuning, etc. of the database.
Responsible for the daily management of the database, including database backup and recovery, performance optimization, data transfer, daily monitoring and inspection, building a high-availability database environment and solving emergencies and difficult problems.
Participate in project work, assist in development and implementation, and provide database support.
Resume requirements:
Priority will be given to legal residents of Macao.
Familiar with one or more database products of Oracle/MySQL/PostgreSQL/SQL Server, SQL Server is preferred.
Possess a degree and diploma in computer engineering or related certificates.
At least two years of relevant work experience.
Good command of Chinese and English.
Have a sense of responsibility and be able to handle daily work independently.
Have correct and reasonable logical thinking.
Hold a valid motorcycle or car driving license in Macau.
網絡服務技術員
工作範圍：
安裝及設置各種資訊網絡系統
為網絡及無綫網絡系統進行功能設定及調試
對網絡及無綫網絡系統所出現的故障作出診斷及排除
為客戶的網絡及無綫網絡系統作定期的維護及保養
履歷要求：
本澳合法居民優先
大專學歷, 擁有計算機工程文憑或同等學歷
最少具有一年相關工作經驗
熟識各類網絡及無綫網絡佈設等相關經驗
中英文程度良好
有責任感、能獨立處理日常的工作
能獨立思考、自主能力強
持有本澳有效的電單車或汽車駕駛執照
Network Services Technician
Job description:
Install and set up various information network and wireless network systems
Function setting and debugging for the network and wireless network systems
Diagnose and eliminate the faults in the network and wireless network systems
Regular maintenance and maintenance for the customer's network and wireless network systems
Resume requirements:
Priority will be given to Legal residents of Macao
Junior college, Diploma in Computer Engineering or equivalent
At least one year of relevant work experience
Familiar with using various network devices on the market, such as: network switches, firewalls, wireless network receivers, etc.
Familiarity with various Linux operating systems is preferred
Good command of Chinese and English.
Responsibility, independent to work, strong autonomy
Valid driver license of motorcycle or car in Macao
公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險
Company benefits: (salary + allowance) year-end double pay, annual leave, basic medical insurance
Responsible for the installation and implementation of network equipment, such as the installation and configuration of firewalls, routers, and switches of PA, Fortinet, Qi'anxin, H3C, and Huawei;
Provide customers with network technical support services, such as network solution architecture design, technical consultation, network problem solving, etc.
Cooperate with the department in bidding and prepare technical documents related to the bidding network.
Requirements：
Possess a college degree or above in computer science;
Familiar with the selection, deployment, maintenance and security of mainstream products (Huawei, Cisco, Fortigate, PA) routers, firewalls, switches, load balancers and other network equipment;
Familiar with relevant network security products such as network gatekeepers, firewalls, anti-virus systems, vulnerability assessment tools, monitoring products, etc.
Have relevant project experience, be familiar with mainstream security products, and be able to write technical documents;
Applicants with relevant certificates such as H3CIE, Huawei and Cisco will be given priority;
Hold a valid motorcycle or car driving license in Macao.
公司福利：(薪金+津貼) 年終雙糧，年假、基本醫療保險
Company benefits: (salary + allowance) year-end double pay, annual leave, basic medical insurance
With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.
The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.
The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.
Assist in all rounded human resources function including but not limited to recruitment and selection, payroll, compensation and benefits and etc.
Handle benefits administration which includes but not limited to answering staff enquiries on pension, insurances, leave Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Providing assistance for new hire, staff orientation and exit interview process
Maintaining accurate employee data record, leave record, training document and record, and organization chart
Admin work (airport permit application & renewal, uniforms inventory etc.)
Maintaining employee files and the HR filing system
Create and implement employee retention initiatives included design staff recreation program
Undertake other jobs assigned by superior(s) from time to time
Job Requirements:
Diploma or above in Human Resources Management or equivalent
Minimum 2 years’ experience in HR field
Proficient in MS Office including Word, Excel and PowerPoint and Chinese word
Responsible, independent and self-motivated and good time management
Able to work under pressure
Well organized, detail oriented and hard-working
Detail-minded, well organized with a strong analytical mind, positive and proactive
Excellent time management, able to prioritize tasks, and work under pressure
Strong in communication and interpersonal skills
Lounge Manager
Job Responsibilities:
To be responsible for the proper running of the lounges of the company
To plan, organize and manage operational functions in an effective and economical manner
To monitor systems implemented and ensure the regulatory requirements are adhered
To ensure a smooth, efficient, profitable operations and guests are consistently provided with the highest quality service through an inspired team
To constantly seek guest feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework
To evaluate the lounge product and services to initiate corrective action where required or to identify new opportunities for enhancing the guests lounge experience
To identify opportunities for co-marketing and PR leverage
To provide leadership to staffs
To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system
To take initiative to identify areas for improvement and participate in continual improvement activities
To undertake other jobs assigned by supervisors from time to time
Job Requirements:
Form 5 or above preferred
Minimum of 8 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets
Good command of spoken and written in English, Mandarin and Cantonese
Service-oriented and a good team player
Able to work under pressure with excellent time management
Strong leadership, communication and interpersonal skills
Shift duty is required
Guest Service Officer
Job Responsibilities:
Ensures the delivery of brand promise and provides exceptional guest service at all times
Ensures guests are provided with professional and courteous services according to PPL standard
Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.
Preparing the VIP room by referring the reservation confirmation and assist the guests needs
Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue
Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.
Updating the lounge food and beverage menu.
To undertake any other reasonable assignment by the superior, as and when required
Job Requirements:
High school graduated or above
Relevant experiences in hotel or catering is an advantage
Outgoing, presentable with good interpersonal and communication skills
Good command of spoken and written English, Mandarin and Cantonese
Please submit your detailed resume to hr.mfm@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.
