We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.
WHY WE WILL LOVE YOU
You are able to use commercial and visual competence through a keen eye for aesthetics to capitalise on short and long term business opportunities.
You have a passion for about home furnishing, design and how people live at home
You are able to explain concepts verbally and visual interpretation
You are able to prioritize and organize your work to make the most efficient use of available time and meet agreed deadlines
You are able to work in a fast retail environment
You are enthusiastic with working in a team
You have good command of both written and spoken English and Chinese
You have proficient computer skills and experience of using graphic design software (eg. Adobe Creative Suite) and production tools (eg printers, pre-press production and print techniques)
You are a degree or diploma holders in graphic communication design, media and typography or other related discipline
You are experienced in working with graphic design in an advertising agency or retail design studio
WHAT YOU WILL BE DOING DAY TO DAY
Use graphic communication competence to strengthen the uniqueness and consistency of the IKEA identity in store communication by applying the principles of IKEA visual and verbal identity
Actively contribute to the department action plan with initiatives that will grow the business, support long-term profitability and execute the agreed plans in close co-operation with other functions
Plan, implement and evaluate store communication to ensure that it conveys the benefits of the IKEA Concept as well as completes and enhances range presentation
Actively contribute to the development, implementation and evaluation of the store communication strategies that support a convenient shopping experience
Act quickly to exploit commercial opportunities and understand the impact of the actions on the financial results
Secure visual balance and consistency, quality and simplicity, cost-efficiency and sustainability in producing and implementing store communication
Stay up to date with knowledge about home furnishing, communication and retail design trends to follow creative directions that inspire and surprise store visitors
TOGETHER AS A TEAM
To inspire and surprise visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors’ expectations.
兼職餐飲部助理
這會是你嗎?
你成熟主動及擁有良好顧客服務態度，以客為先
你重視團隊合作
你對製作美食充滿熱誠
你擁有中三或以上學歷
歡迎對零售及飲食業充滿熱誠的應屆畢業生加入我們
您的日常工作
為顧客介紹及提供令人無法抗拒的宜家家居美食，確保顧客用餐愉快
按宜家家居的食品安全及衛生標準，準備食材及製作餐單上的美食
安全地操作各種廚房用具和設備及確保廚房時刻整潔
確保所有存儲位置整潔且所有產品都妥善存儲
確保食材存貨充足，以提供足夠食材制作食物
我們團隊的使命
我們團隊致力於創造愉快、方便、成功的購物體驗
提供令人無法抗拒的宜家家居美食，並確保顧客於整潔的環境下愉快地用餐
Sales Assistant 全職銷售助理
WHY YOU WILL LOVE US
We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.
WHY WE WILL LOVE YOU
With a business mind and are result-driven with a customer-focus mindset
Experienced in actively selling through understanding customers and their needs
Experienced in working in a customer-oriented (service or retail) industry
Experienced in working in a fast-paced environment
Open to change/highly flexible
Able to work together as a team
Able to make quick decisions and take personal initiatives, often with a high sense of urgency
Able to prioritize and organize your own work to make efficient use of the time available
Able to communicate in English
WHAT YOU WILL BE DOING DAY TO DAY
Provide a pleasant customer shopping experience
Responsible for ensuring the shop is in an excellent shape as new and fully stocked
Responsible for the shop goals and ensure the action plan is in place and communicated clearly, with follow-up actions
Create a high level of knowledge about the product features and benefits, and share this with customers and your team
Be proactive in finding opportunities and acting on them to maximize sales through understanding customers and the Macau market and keeping an eye on the competition
Act quickly on commercial opportunities by changing availability of products and revising customer feedback
Actively conduct sales steering towards the IKEA service products in order to maximize sales and long term profitability
Execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level
Actively promote the IKEA social and environmental commitment and work with your team to understand how together you can contribute to sustainability
TOGETHER AS A TEAM
To achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability
COMPENSATION PACKAGE
44 work hours per week, Annual Fixed Bonus, Sales Incentive Scheme, 12 to 18 Days Paid Annual Leave, Public Holiday, Paid Marriage Leave, 14 Weeks Maternity Leave and 5 Days Paternity Leave, Medical Coverage, Staff Discount, Healthily Staff Meal, Excellent Career Path, Multinational Working Environment
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
Client Advisor
Department: RETAIL OFFLINE
City: Macau
Location: MO
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
MEASURES OF SUCCESS
Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)
Service targets (Guest Experience, Net promoter score)
New client acquisition (conversion and retention)
Number of appointments held on a monthly basis
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Our company cordially invites you to join us as a member of the company with the following job position and duties:
Marketing Executive
Requirements and Job Responsibilities
Diploma or above
At least one year of working experience
Creative thinking: Strong sense in developing creative promotion concept
Able to liaise with suppliers and media agencies
Proficient in Microsoft office software
Having positive working attitude, responsible and self-motivated
Able to meet project deadline and equipped with good time management
Interested candidates please send full resume with recent photo and expected salary to Macau P.O. Box 182 or email to ck_enquiry@macauckstores.com, with subject “job position - source from jobscall.me”.
Good command of spoken English, Mandarin and Cantonese
Sales Assistant
Requirements:
Minimum 2 years of relevant experience in retail industry, with Luxury experience will be an advantage
Strong interpersonal and communication skills
Customer-focused, pleasant, outgoing and passionate in fashion industry
Good command of spoken English and Chinese (Cantonese and Mandarin)
Candidates with less experience will be considered for Sales Assistant position
Supervisor
Main Responsibilities:
Assist to manage the daily running of shop and maintain the highest standard of shop environment
Lead and motivate the sales team to deliver quality customer service and achieve sales target
Oversee VIP Program and various promotion program
Professional Requirements:
Bachelor’s Degree or above in any disciplines
Minimum 3-5 years of relevant management experience in luxury retail industry
Excellent command of spoken and written English and Chinese (Cantonese and Mandarin)
Personal Requirements:
Strong interpersonal skills and business acumen
Excellent supervisory skill
Self-motivated, customer-focused and task-oriented
We offer attractive remuneration package, on-the-job training and career advancement opportunity to the right candidate. Interested parties, please send your full resume with date of availability, latest and expected salary to career@mo.ferragamo.com (please state in the email subject “job position - source from jobscall.me”)
*Personal data collected is solely for recruitment-related purposes and will be treated in strictest confidence.
Minimum 2 years of sales experience in luxury retail industry
Pleasant, mature, service-oriented and high fashion sense
Good interpersonal and communication skills
Good command of spoken English, Cantonese and Mandarin
We offer attractive remuneration package, on-the-job training and career advancement opportunity to the right candidates.
Interested parties please send your full resume with your date of availability, current and expected salary to hr.hongkong@todsgroup.com with subject “Sales Assistant - source from jobscall.me”.
*Personal data collected is solely for recruitment related purpose and will be treated in strictest confidence.
