滙業銀行招聘週

公司簡介

滙業銀行（前身為澳門恆生銀行）於1935年在澳門成立，是滙業財經集團的旗艦公司，迄今已有90年歷史。時至今日，滙業銀行已發展成為一家現代化的綜合金融機構，核心業務涵蓋投資銀行與私人銀行服，並輔以商業銀行及全面的產險與壽險業務，持續為澳門社區及中小企業提供專業的金融方案。

滙業財經集團亦在香港設立公司，專營證券買賣、財富管理及保險銷售，更在廣州設有諮詢公司，致力為中國大陸和港澳地區的企業及個人客戶，提供全方位的優質金融服務。

滙業銀行秉承「以人為本」的經營理念，視每位員工為重要資產，我們致力營造關愛員工的企業文化，，提供充滿活力的工作環境，卓越的職業發展機會，全面的專業培訓，以及具競爭力的薪酬及福利計劃，助力員工與企業共同成長。

** 應徵者請提前掃描下方二維碼進行申請，所收集的資料只用作招聘用途 **

678 文化創意園有限公司澳門招聘

678文化創意園是澳門最大的文化創意園區，位於澳門騎士馬路63-69號。臨近拱北出入境口岸，交通便利，並附設專用停車場。創意園樓高八層，總面積為126000平方呎，由工廈活化改造而成。

園區環境優雅舒適，功能齊備，是集辦公、會議、文化活動、產品發佈、展覽、電子商務等為一體的綜合性場所。創意園為澳門創意、創新之文化產業開拓了一個嶄新的平臺，以全新而獨特的概念，專業而快捷的效率，服務於新生的文創企業和民族品牌，為企業創立提供便利，為品牌發展開創無限商機。

678 文化創意園誠聘：

空間運營主任

主要工作範疇：

• 負責本集團的辦公室及商舖出租、收租工作；

• 協助物管部跟進營運空間的物業管理工作；

• 維護加強與地產中介機構的合作，持續開拓客源。

職位要求：

• 男女不限，粵語流利；

• 有租賃、項目管理、銷售業務等相關工作經驗者優先；

• 口才伶俐，有較強的溝通能力；

• 工作積極主動，責任心強；

申請方式：

本公司福利完善，環境良好，設有良好的晉升機制和培訓，所有員工均享有社保、周假、法定假期及有薪年假。

有意者將個人資料及履歷電郵至 centuryadvplanning@gmail.com

AVSM 澳門義務工作者協會招聘

澳門義務工作者協會於一九八六年成立，並於一九八七年八月十四日正式註冊為非牟利及非政府組織，本會宗旨團結本澳(內地及國際)的義務工作者、加強社會人士對義務工作的認識、推動本澳義務工作的專業發展。

活動協調員 - 1 名

職位要求：

• 具社團或相關工作經驗，及英語能力良好優先

• 有責任心和獨立工作能力

• 熟練運用辦公室軟件

• 工資面議

工作職責：

• 協助帶領義工活動

• 日常行政及文書處理運用社交媒體維互與推廣

• 訪客接待：電話、微信、電郵、文件收發等

申請方式：

有意者請親繕履歷及要求待遇電郵至： Avsm28474058@gmail.com，請在郵件中註明 ”應徵職位 - 由 jobscall.me 提供”，合則約見。

查詢熱線：2847 4058 / 6212 2078 張小姐

DFS 澳門招聘

MCM Macau Limited 澳門招聘

MCM Macau Limited

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting edge techniques. Today, through its association with music, art, travel and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - dreamers, creatives and digital natives - MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.

MCM is currently distributed online and in 410 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more. For further information about MCM:  www.mcmworldwide.com.

Sales Associate

Responsibilities:

• Act as a brand ambassador; provide excellent customer service in a professional manner;

• Build long-term relationships with customers through clienteling;

• Assist in daily store operation, merchandise displays and other sales activities.

Requirements:

• Minimum 2 years of retail experience in retail or fashion industry;

• Good team player and self-motivated;

• Possess excellent communication, customer service and interpersonal skill;

• Good command of Cantonese, Mandarin and English.

Application:

We offer attractive remuneration package to the right candidates. Interested parties please send detailed curriculum vitae together with salary expectation to recruit.mo@mcmworldwide.com.

炫昌娛樂文化製作有限公司澳門招聘

炫昌娛樂文化製作有限公司成立於2015年，專注於電影製作、電影節策劃與統籌，以及文化活動策展。我們致力於推動澳門的文化創意產業，結合電影製作與文化資源，打造多元化的影視項目服務。業務範疇包括電影發行、媒體推廣、國際影展組織，並協助提升本地電影製作的國際知名度。

此外，我們積極策劃各類文化活動，從電影相關展覽到國際性活動安排，為本地藝術家與觀眾搭建交流平台。我們的願景是以專業及創新精神，為電影與文化界注入更多活力，並將澳門打造成為具有影響力的文化窗口。

放映及技術專員及助理（全職／兼職）

工作內容

• 放映室日常運作與監察

• 映前技術品控（QC）

• 片源、資料及檔案管理

• 外部對接與內部協作

• 簡單影片後期製作

工作要求

• 大學畢業或以上

• 具備極高的細心度（對聲畫細節敏感）、危機處理能力

• 良好的中英文溝通與書寫能力

• 具備電影院放映室操作、影展技術協調或影音工程經驗者優先

• 輪班輪休，需於假期工作

節目及宣傳文案策劃專員（全職

工作內容

• 文案撰寫與內容編輯工作，包括但不限於放映節目、展覽宣傳、新聞稿、社交平台，網站

• 負責不同展覽、企劃與節目資料管理

工作要求

• 大學畢業或以上

• 具備良好的中英文書寫、編輯及基礎翻譯能力，文字流暢、清晰且具感染力。

• 具備良好的團隊合作與溝通能力，抗壓性強，能於緊湊的時間線下配合團隊完成任務。

• 處事成熟、細心、有耐性，對文字校對、數字與日期格式有極高敏感度

• 具備文案撰寫、編輯、媒體公關或文化機構實習/工作經驗者優先。(請提供以往文案作參考)

• 輪班輪休

營運專員（全職）

工作內容

• 履行電影館日常事務，包括售票、帶位、驗票及散場工作

• 電影館內所有操作安排及處理顧客查詢

• 提供優質客戶服務

• 負責整理數據及編製營運報告

• 管理社交媒體及網站營運 (與文案策劃合作)

工作要求

• 大學畢業或以上

• 具備 1-2 年以上客戶服務、社交媒體運營、文化機構工作經驗者優先

• 良好的英語、廣東話及普通話聽寫能力優先

• 具備多工處理經驗與抗壓性強

• 熟悉電腦文書處理，熟練MS Office應用

• 處事細心有條理、具備良好的溝通技巧與危機應變能力。

• 輪班輪休，需於假期工作

營運助理（兼職）

工作內容

• 提供優質客戶服務

• 履行戲院日常事務，包括售票、帶位、驗票及散場工作

• 戲院內所有操作安排及處理顧客查詢

工作要求

• 大學畢業或以上

• 有責任心、細心、工作積極上進

• 良好的英語、廣東話及普通話聽寫能力優先

• 對客戶服務工作有熱誠

• 輪班輪休，需於假期工作

活動協調員 / 活動服務助理 （兼職)

工作內容

• 本職位專責戶外活動現場之客戶服務、諮詢與禮品兌換工作。求職者需全面熟悉活動機制，提供優質的現場接待並敏銳應對突發狀況。同時需嚴謹負責禮品庫存盤點與數據報表編製，確保帳目數量絕對準確。

• 現場諮詢與客戶服務

• 數據紀錄與庫存管理

• 突發應變與秩序維護

• 需戶外工作

• 需於假期工作

工作要求

• 具活動現場協調、戶外展覽、客戶服務、零售推廣或禮品兌換經驗者優先（歡迎具備幹勁的應屆畢業生或炒散/兼職經驗者）。

• 具備良好的溝通技巧與親和力，能適應戶外工作環境並保持高度服務熱誠。

• 處事有條理，對數據與庫存點算極具責任感

• 面對客戶投訴或混亂場面時能保持冷靜，具備基本的衝突處理能力。

• 需配合活動期於週末、公眾假期或特定時段輪班工作。

文案策劃員（全職／兼職）

工作內容

• 撰寫活動策劃書、宣傳文案、新聞稿及社交媒體內容

• 協助品牌形象建立及內容創作

• 與設計及市場推廣團隊協作，確保文案符合整體策略

工作要求

• 大學畢業或以上，新聞、傳播、中文或相關專業優先

• 具備優秀的中、英文寫作能力

• 熟悉社交媒體平台操作及內容趨勢

• 具創意、細心、能獨立完成工作

設計師（全職／兼職）

工作內容

• 負責活動視覺設計，包括海報、橫幅、社交媒體圖像及宣傳品

• 協助品牌形象建立及視覺識別系統維護

• 與市場推廣及文案團隊協作，確保設計符合宣傳策略

工作要求

• 具相關工作經驗或設計專業學歷優先

• 熟練使用設計軟件（如Adobe Photoshop、Illustrator、InDesign等）

• 具備良好美感及創意思維

• 能獨立完成設計項目，具備時間管理能力

• 熟悉影片後製軟件者優先

市場推廣員（全職／兼職）

工作內容

• 策劃及執行市場推廣活動

• 管理社交媒體平台及線上廣告

• 撰寫推廣方案及成效分析報告

• 協助品牌形象建立及宣傳品製作

工作要求

• 大學畢業或以上，市場營銷、傳播或相關專業優先

• 有責任心、細心、工作積極上進

• 良好的英語、廣東話及普通話聽寫能力優先

• 熟悉電腦文書處理，熟練MS Office應用

• 具備基本設計軟件操作能力（PSD／AI）及簡單影片後製者優先

行政文員 （全職／兼職）

工作內容

• 負責執行一般日常行政工作，包括會議記錄及文書撰寫、工作安排及跟進

• 主管交辦的工作

• 需外勤

工作要求

• 大學畢業或以上

• 熟悉電腦文書處理，熟練MS Office應用

• 有責任心、細心、工作積極上進

• 持有電單車或私家車牌優先

所有職位需持有澳門居民身份證

工作地點： 澳門區

薪金： 面議

備註：若無相關工作經驗，將提供在職培訓

應徵方式

有興趣者請將個人履歷、作品集（如適用）及期望薪金電郵至：

📧 increativeic@gmail.com 標題請註明「應徵職位－姓名」

EPSIUM 集團澳門招聘

EPSIUM ENTERPRISE LIMITED (Nasdaq: EPSM) 於2025年3月26日在美國Nasdaq上市，其業務範圍廣闊，包括高科技產業、能源、糧食進口、現貨金融及酒類銷售等；旗下子公司LUZ成立於 2010 年，立足澳門超過20年，為國際知名洋酒及中國白酒的澳門獨家代理、售賣各國知名洋酒、經營眾多世界知名品牌威士忌及知名葡萄酒。

現因業務發展需要，高薪誠聘以下職位：

業務助理

職責描述：

• 商戶的基礎運營和維護，協助營業員對接商戶；

• 負責處理銷售合同，跟進訂單；

• 制定公司產品推廣策略以及營銷活動。

職位要求：

• 大學或以上學歷；

• 具流利粵語及英文；

• 待人接物能力良好，具有高度的親和力及服務熱忱；

• 具備較強的執行力和溝通協調能力。

對外事務文員

職責描述：

• 負責對外拓展項目, 確保各部門溝通順暢；

• 與國際合作夥伴及金融機構對接, 建立戰略關係；

• 協助安排日程、起草商業信函（電郵、合約、報告）及準備會議記錄；

• 代表公司出席對外活動、交流會及行業論壇, 發掘合作機會。

職位要求：

• 流利英語及粵語（書寫會話），懂普通話或葡萄牙語者優先；

• 本科或以上學歷，有金融／法律背景優先；

• 出色的組織及任務處理能力、良好的溝通能力；

• 有銀行、金融服務或跨國企業工作經驗者優先；

• 熟悉澳門商業環境及商會網絡者更佳；

• 可即時上班優先。

高級行政助理

職責描述：

• 協助公司制定業務安排；

• 撰寫會議記錄，公司電郵往來，合約及相關文件處理；

• 接待國內及海外客人；

• 完成上級交待的其他工作。

職位要求：

• 具良好英語書寫及會話能力；

• 大學或以上學歷；

• 待人接物能力良好，細心耐心；

• 有在銀行及相關金融融資行業相關工作經驗優先。

申請方式：

以上職位高薪 / 福利 + 獎金，有良好晉升機會及派遣外國工作，僅考慮澳門居民；

有意者請把個人履歷及期望薪資以電郵方式發至 info@epsium-group.com，請註明申請職位。

金寶來酒店澳門招聘

大堂助理經理

學歷要求：

• 大專或以上學歷

工作經驗要求及招聘條件：

• 協助大堂經理/副經理維持酒店正常運作, 處理酒店客人投訴及突發事件, 收集意見等；

• 掌握客房預定情況, 熟練前廳部的各項工作流程；

• 有良好的團隊領導精神及執行力；

• 前廳部工作至少 2 年以上；

• 懂一般電腦文書處理工作；

• 廣東話及普通話、一般英文。

前台接待員

***歡迎應屆畢業生

工作內容：

• 準確快速的為客人辦理入住、離店手續，接聽客人咨詢電話等；

• 懂一般電腦文書處理工作；

• 廣東話、普通話及一般英文。

賓客服務主任

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 掌握客房預訂情況，收集客人意見，處理賓客的問題和投訴及突發事件等，協助大堂經理維持酒店的正常運作；

• 為貴賓提供最優質及個人化服務以建立持久良好的專業關係，提升客戶忠誠度；

• 前廳部工作至少 2 年以上；

• 有良好的團隊領導精神及執行力，熟練掌握前廳部工作的各個環節和程式；

• 流利廣東話及普通話、一般英文。

賓客服務員

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 賓客關係維護、提供個性化服務、解答客人關於酒店設施、服務、周邊景點及交通的咨詢；

• 處理客人投訴及特殊需求，確保問題及時解決並提升滿意度；

• 與客房部、餐飲部等部門協作，確保客人需求得到快速回應；

• 協助為客人提供行李搬運與安全保管服務。

保安員

學歷要求：

• 小學教育

工作經驗要求及招聘條件：

• 維持酒店內的安全與秩序；

• 巡邏、維護酒店資產安全；

• 負責酒店訪客登記及監控安保、消防系統等；

• 懂廣東話及普通話。

前台部

• 接線生/行李員

• 前台部副主任/主任

• 行李部副主任/主任

管家部

• 清潔員

• 客房接單員

• 客房部主任

• 制服及布草員

• 房口服務員/領班

餐飲部

• 餐飲服務員

• 餐飲服務部長/主任

• 廚房雜工/廚師

• 管事部主管/管事員

工程部

• 木工/電工/油漆工

• 設施維修員

財務部

• 採購員/倉務員

申請方式：

有意申請的澳門居民請將履歷 、薪金要求及近照電郵至：hr@treasurehotelmacau.com，合則約見。

公教中心（酒店）招聘

公教中心 Catholic Centre

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

• Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

• Coordinate transportation, tours, dining reservations, and special arrangements

• Oversee luggage handling, guest arrivals/departures, and door greeting services

• Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

• Train and guide team members to uphold service standards and guest satisfaction

• Handle VIP requests and resolve guest issues promptly and professionally

• Build and maintain relationships with external vendors and service providers

• Ensure compliance with hotel policies and local regulations

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• -trong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

• Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

• Handle guest inquiries, reservations, and special requests promptly and professionally

• Assist in training and guiding junior reception agents to maintain service quality

• Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

• Ensure accurate handling of payments, billing, and cashiering procedures

• Maintain a welcoming and professional environment at the reception desk

• Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

• 1-2 years of experience in front office or reception operations within hospitality

• Previous experience in a senior or lead role preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

Well Link Bank 立橋銀行澳門招聘

立橋銀行股份有限公司（以下簡稱“立橋銀行”) 成立於1996年，是澳門的一家全牌照商業銀行。

立橋銀行不斷強化科技引領及全方位服務客戶的能力，充分運用金融科技，發揮特色金融及專業服務優勢，佈局金融生態，深耕中小客戶以及個人消費領域經營，做普惠金融的踐行者，為廣大客戶提供更高效便捷的銀行服務體驗，滿足澳門社會全方位的服務需求。

立橋銀行秉持橋樑精神，致力於成為客戶通往成功的橋樑，服務澳門社會個人與企業，與澳門社會互利共贏。

公司官網：https://www.wlbank.com.mo/

1. 總行 - 副行長（分管風險）

職位描述：

• 全面風險戰略與體系搭建：根據監管政策、行業發展趨勢及銀行整體經營戰略，制定年度風險管理戰略、風險偏好、風控政策及管理制度；統籌搭建並持續優化全面風險管理體系，覆蓋信用風險、市場風險、流動性風險、操作風險、合規風險、聲譽風險、網絡安全風險等全維度風險板塊。

• 信用風險與資產質量管控：全面統籌授信業務風險管理，把控對公、零售、跨境授信審批風險，建立健全授信風險識別、評估、預警、處置機制；負責全行資產質量管控，跟進不良資產監測、風險預警、清收處置及資產保全工作，有效控制不良率，保障全行資產質量穩定。

• 市場風險與流動性風險管理：負責銀行資金業務、投資業務、匯兌業務的市場風險把控，監測利率、匯率波動帶來的經營風險；统筹全行流動性風險管控，優化資金配置，保障銀行流動性安全，符合監管各項風險指標考核要求。

• 高層決策與對外對接：參與總行董事會、風險委員會各類重大決策，針對重大業務、重大投資、重大授信項目出具風險審核意見；負責監管部門、行業協會等監管機構高層對接，維護良好監管關係，及時跟進監管政策更新與落地執行。

• 風險數據與報告管理：統籌全行風險數據治理、風險指標監測、風險報告編製工作，定期向董事會、高級管理層匯報全行風險狀況、資產質量、合規管理情況，提供專業風險決策建議。

任職要求：

• 大學本科及以上學歷，金融、法學、會計、風險管理、經濟學、工商管理等相關專業；持有FRM、CPA、法律職業資格、高級金融風險管理師等高級專業資格證書優先。

• 10年及以上銀行業風險管理、合規内控、資產管理相關從業經驗，其中不少於5年銀行或大型金融機構高層管理、風險條線負責人任職經歷；熟悉銀行全面風險管理架構、授信體系。

• 精通各項監管政策、金融法律法規、銀行全面風險管理體系；具備豐富的信用風險、市場風險、流動性風險、操作風險管控經驗，擅長資產質量治理、不良資產處置、監管整改落地；具備獨立搭建銀行風控體系、制定風險戰略、處置重大風險事件的專業能力。

• 具備優秀的高層統籌能力、戰略研判能力、團隊管理能力、溝通談判及資源整合能力；能夠平衡業務發展與風險管控，精准把控銀行經營風險底線，具備豐富的大型金融團隊管理與體系搭建經驗。

• 流利粵語、普通話商務溝通與書寫，熟練英文官方文件、監管條例及商務文書讀寫，可獨立開展監管高層對接及涉外風險管理工作。

• 具備極強的風險敏感度、大局觀與責任擔當，思維縝密、決策穩健、抗壓能力突出；職業操守高尚，嚴格遵守金融從業準則，無金融行業重大違規記錄、無不良征信、無違法違紀記錄。

2. 投資總監

職位描述：

• 投資戰略制定與資產配置：結合全球宏觀經濟走勢、港澳及大灣區金融市場行情、本行整體風險偏好與流動性要求，制定年度、季度全行投資戰略規劃與資產配置方案；統籌銀行自有閒置資金、理財池資金的投向管理，涵蓋債券、貨幣基金、權益類產品、結構性存款、跨境固收產品等標的，實現穩健增值。

• 宏觀投研與市場研判：跟蹤全球利率、匯率、港股、債市及大灣區跨境金融政策變動，開展宏觀市場分析、資產行情研判與投資風險前瞻預警；定期出具投研報告、市場風險分析報告及投資組合复盘報告，為高層管理層提供專業投資決策建議。

• 投資組合管理與收益考核：負責全行投資組合動態調倉、止盈止損管理，優化投資結構，嚴格控制市場風險、流動性風險與信用風險；對接全行投資業績指標，跟蹤投資組合收益率、最大回撤等核心數據，保障全行投資收益達成年度考核目標。

• 金融投資產品准入與盡調：負責行內代銷投資類理財產品、基金、債券、保險投資型產品的准入盡職調查、風險評級與上架審核；篩選優質資管合作機構，建立白名單合作體系，把控前端產品准入風險，匹配本行客戶風險承受等級。

• 跨境投資與機構業務拓展：深耕澳門及粵港澳大灣區跨境投資場景，拓展跨境資產配置、跨境資金對衝、機構專戶投資等業務；維護境內外資管公司、券商、基金公司、信託等上游合作渠道，搭建穩定的投資業務合作生態。

• 投資合規與監管報送：嚴格遵照澳門金融管理局投資業務監管規則、反洗錢要求及行內風控制度開展各類投資操作；負責投資業務相關監管報表、業務數據的統計與上報，配合內外部審計、監管專項檢查，落實投資條線合規整改工作。

任職要求：

• 大學本科及以上學歷，金融、經濟、投資學、財務、資產管理等相關專業；持有CFA、FRM、CPA等高含金量金融證書者優先。

• 8年及以上銀行財資、資產管理、證券基金投資從業經驗，其中不少於4年同崗位投資團隊管理/投資總監管理經歷。

• 精通固收類資產、貨幣市場工具、跨境投資產品、外匯對衝等全類投資標的；具備獨立搭建銀行投資組合、宏觀投研分析、大額資金運作能力；熟悉銀行資產負債管理流程、投資風控體系及金融產品准入全流程；具備紮實的報告撰寫與數據分析能力。

• 擁有豐富的境內外基金、券商、資管、債券承銷等上游合作資源，熟悉粵港澳大灣區跨境投資業務規則與市場脈絡者優先。

• 流利粵語、普通話商務溝通及書寫，熟練英文投研文件、監管文件、境外合作文書讀寫，可無障礙對接境外機構與監管單位。

• 具備敏銳的金融市場敏感度、獨立投資決策能力與風險敬畏意識；管理思維清晰、抗壓能力極強，能夠平衡投資收益與合規風險；職業操守端正，無任何投資違規、從業不良記錄及違法違紀記錄。

3. 財務部 - 財務副總監 / 總監

職位描述: 

• 戰略財務統籌：主持財務板塊工作，製定財務戰略規劃、中長期資本與資金配置方案，牽頭年度經營計劃、財務預算與決算編製，向董事會、高級管理層提供專業財務決策支持，保障戰略落地與價值創造。

• 財務管理體系搭建：建立健全符合澳門金融監管要求、國際會計準則（IFRS）及適合本行業務的財務管理製度、內控製度與核算體系，統籌會計核算、報表管理、成本管控、稅務合規、資產負債管理等全維度工作，確保財務運營合規、高效、精準。

• 財務系統搭建：優化財務流程及財務報表體系、支付體系，推進財務自動化及財務系統搭建，實現財務管理線上化及智能化。

• 財務分析與決策支持：主導月度/季度/年度財務分析、經營分析與風險分析，輸出高質量分析報告，精準研判經營痛點、盈利增長點與潛在風險，為業務發展、產品創新、資源傾斜提供數據支撐。

• 外部對接與關系維護：牽頭對接澳門金融管理局、財政局、審計署等監管機構，配合監管檢查、數據報送與合規核查；對接外部審計機構、會計師事務所、稅務師事務所，統籌年度審計、專項審計與稅務籌劃工作，維護良好外部合作關系。

• 團隊管理與人才培養：負責財務部團隊建設、人員管理、專業能力提升，搭建高素質財務人才梯隊，塑造合規、嚴謹、專業的團隊文化，推動部門高效協同運作。

任職要求 : 

• 本科及以上學歷，會計、財務管理、金融學、經濟學等相關專業，碩士及以上學歷優先。

• 持有 CPA（註冊會計師）、ACCA（特許公認會計師）、CFA（特許金融分析師）、FRM（金融風險管理師）等國際 / 國內權威專業資格證書優先，具備澳門或香港會計師公會會員資格優先。

• 5年銀行財務管理相關工作經驗，熟悉港澳銀行業財務運作模式與監管規則，具備財務系統搭建、財務報表體系和支付體系建設經驗優先。

• 具備前瞻性戰略眼光，深刻理解銀行業發展趨勢、港澳金融市場環境及跨境金融機遇，能結合本行實際製定財務戰略並推動落地。具備敏銳的財務風險識別與防控能力，能有效平衡收益與風險。

• 清正廉潔、具備良好的職業操守與保密意識，工作嚴謹細致，認同本行企業文化與價值觀。

4. 科技部 – AI轉型項目主管

職位描述：

• 戰略規劃與落地：負責制定銀行AI轉型的路線圖、實施策略與年度計劃，明確優先領域與價值目標；主導全行重點AI項目（如智能風控、智能客服、運營自動化、數據智能應用等）的規劃、立項與全生命週期管理。

• 項目管理與協同：建立並管理AI轉型項目群，協調技術、數據、業務、風險、合規等多部門資源，確保項目按時、高質量交付並實現業務價值；管理項目預算、資源、進度與風險，定期向高層彙報轉型進展與成效。

• 能力建設與推廣：推動AI技術平台、工具和標準化體系的建設，提升全行AI研發與應用的效率；策劃並組織AI賦能培訓、工作坊與內部推廣，培育銀行的AI文化與人才梯隊。

• 生態合作與洞察：評估並引入外部先進的AI技術、解決方案與合作夥伴，構建共贏的AI生態；持續追蹤金融科技與AI領域的前沿趨勢，為銀行戰略提供決策輸入。

任職要求：

• 碩士及以上學歷，計算機科學、人工智能、數據科學、金融工程等相關專業優先。

• 5年以上大型科技或金融企業AI/數據類項目規劃與管理經驗，有0到1推動企業級AI轉型經驗者優先；深刻理解銀行業務流程、風險控制與合規要求。

• 項目管理：精通敏捷、瀑布等項目管理方法論，持有PMP、敏捷項目管理認證者優先；具備管理複雜項目群的能力。

• 機器學習：深入理解機器學習、深度學習、自然語言處理、知識圖譜等主流AI技術及其應用場景，能與技術團隊深入對話。

• 業務協同：具備出色的業務洞察、跨部門溝通與高階協調能力，能夠有效推動業務與技術融合。

• 戰略思維：具備出色的分析、規劃與解決問題能力，能以結果和價值為導向；具備豐富的內外部資源整合與合作夥伴管理經驗。

5. 營運部 - 經理 / 高級經理

職位描述：

• 負責每日清算業務的複核、對賬，如票據清算、電匯處理、頭寸調撥、證券債券清算、開立賬戶、貿易融資等。

• 編製運營手冊、標準化操作程式（SOP）及操作指南類文檔，推動部門作業流程規範化；

• 協助準備每日和月度運營報告；

• 受理各營業網點和前線部門的業務諮詢，協助為前線部門提供運營支援及服務；

• 熟悉國際結算、清算、票據相關慣例及業務規則，配合完成相關業務操作與系統優化工作。

任職要求 : 

• 大學本科或以上學歷，財務會計、金融經濟等相關專業背景。

• 具備銀行運營部工作經驗者優先錄用，熟悉銀行支付結算、賬戶管理、資金清算等流程尤佳。

• 粵語、普通話、英語口語與書面表達能力良好，能流暢應對內外溝通場景。

• 熟練操作電腦及常用辦公軟件，具備強烈的責任心與風險意識，能在壓力下開展工作。

• 注重細節管理，工作紮實細緻、態度嚴謹。

6. 營運部 - 清算高級經理 / 副總監

職位描述：

• 科技清算體系建設：搭建並持續完善科技驅動的清算業務架構，牽頭推進清算系統（如核心清算平臺、跨境支付系統、自動化清算工具）的選型、開發、上線與反覆運算優化，確保系統功能適配多幣種清算、即時結算、跨境資金劃轉等業務需求。

• 主導清算業務數位化轉型，推動清算流程自動化（如智慧對賬、自動清算指令生成、異常交易智慧預警）、智慧化升級，降低人工作業依賴，提升清算效率與準確性。

• 負責清算系統資料治理與安全管控，建立資料品質核查機制、系統災備與應急恢復方案，保障清算資料完整性、安全性及系統連續穩定運行，符合監管對金融科技業務的安全合規要求。

• 清算業務運營管理與風險管控：負責清算業務運營，涵蓋境內外支付清算、資金對賬、帳戶管理、清算差錯處理等，建立標準化操作流程（SOP），確保清算業務合規高效開展。

• 強化清算風險科技防控，搭建智慧化風險監測體系，通過系統工具即時監測清算資金流向、交易合規性、流動性風險，對異常交易及時預警並推動處置，防範清算違約、操作失誤等風險。對接支付系統、銀聯、SWIFT 等外部清算管道，優化介面適配與資料交互機制，保障跨機構、跨區域清算業務順暢對接。

• 牽頭處理重大清算突發事件（如系統故障、跨境清算延誤、資金劃轉異常），制定科技化應急處置方案，推動快速回應與問題閉環。

任職要求：

• 本科及以上學歷，電腦、金融、會計、資訊管理等相關專業優先，具備CPA、FRM、CDCS等證書者加分。

• 5年以上銀行清算、支付結算或金融科技相關經驗，具備商業銀行或頭部支付機構清算系統建設經驗者優先。

• 精通銀行清算業務架構，熟悉多幣種、跨境清算流程及國際標準。

• 邏輯嚴謹，具備出色的溝通協調和抗壓能力。

7. 科技部 - 項目經理

職位描述：

• 負責項目從立項、計畫、開發管理、上線、監控、維護的全生命週期管理，製定嚴謹的項目計畫（涵蓋範圍、時間、成本、品質、資源）。

• 高效調度內外部資源（開發、測試、業務、供應商、運維等），明確團隊目標，消除執行障礙，確保高效協作。

• 主動追蹤項目進展，識別潛在風險與問題，製定應對策略並定期向管理層匯報專案健康度。

• 嚴格把控交付物標準，管理專案變更請求，確保產出符合業務需求與合規標準。

• 總結項目經驗教訓，參與優化部門項目管理流程、範本和工具，促進組織項目管理能力的提升。

任職要求 : 

• 本科及以上學歷，電腦、資訊管理、工程管理等相關專業優先。

• 具備2年及以上金融行業或軟體/IT項目管理經驗，銀行核心系統、投资系统、财务系统、信貸系統類項目經驗者優先。

• 持有PMP、Prince2 或資訊系統項目管理師等專業認證者優先。

• 熟練運用Project、Jira、禪道等至少一種項目管理與協作工具。

• 熟悉軟體發展生命週期（SDLC）和IT基礎設施知識，具備一定的技術理解能力，能與技術人員有效溝通。

• 具備出色的計畫組織力與多工處理能力、優秀的衝突解決能力技巧。

• 具備高度的責任心與抗壓性，具備強烈的結果導向思維。

8. 科技部 - 基礎架構運維工程師

職位描述 : 

• 整體架構規劃與設計​：

• 負責銀行級IT基礎架構整體規劃，覆蓋私有雲/混合雲、多數據中心、網絡、存儲、服務器、容災備份與安全體系；制定中長期技術路線圖，確保架構滿足高可用、高性能、高安全、可擴展、合規等方面的要求。

• 規劃並建設AI算力基礎設施（GPU/TPU/NPU集群、高速互聯網絡、分布式存儲），支持大模型訓練、微調與推理加速。

• 確保AI平台符合數據安全、模型安全、隱私保護及監管合規要求（如個人信息保護法、算法備案）。

• 審核業務系統的技術選型、部署架構、容量規劃、高可用方案、災備策略、安全設計，確保與銀行整體架構戰略一致。

• 評估業務系統對性能、穩定性、擴展性、可維護性的要求，識別單點故障、性能瓶頸等潛在風險。

• 技術規範與標準建設​

• 制定並持續優化基礎架構技術標準、設計規範、部署規範及運維規範。

• 推動基礎設施自動化、標準化與DevOps/GitOps實踐落地。

• 跟蹤AI基礎設施前沿技術（大模型推理優化、分布式訓練框架、算力調度、存算分離、綠色節能）。

• 新技術研究與引入​

• 跟蹤雲計算、分布式存儲、SDN、零信任安全、信創、AI在銀行業落地場景等技術發展。

• 負責新技術的可行性評估、概念驗證（POC）及生產落地。

• 安全與合規保障​

• 確保基礎架構設計符合銀保監會、人民銀行、網絡安全法、數據安全法​等監管要求。

• 配合審計與安全檢查，落實等保、風險評估及整改方案。

任職要求：

• 大學本科及以上學歷，計算機科學、信息技術、通信工程等相關專業優先。

• 3年以上IT基礎架構相關工作經驗，其中至少2年以上金融/銀行行業基礎架構設計或管理經驗；有中大型銀行、股份制銀行或頭部金融機構同崗位經驗者優先。

• 掌握x86服務器、存儲（SAN/NAS/對象存儲）領域知識，或網絡（路由交換、防火牆、負載均衡）領域知識；熟悉兩地三中心、雙活/多活數據中心、災備體系建設；熟悉主流數據庫與中間件的基礎架構部署與優化，瞭解銀行核心業務系統架構（如核心賬務、支付結算、渠道系統）。

• 具備自動化運維實踐經驗優先（Ansible、Terraform、Prometheus、Grafana等），具備能將複雜 AI 技術需求轉化為可落地的平台方案經驗優先。

9. 零售銀行部 – 綜合營銷經理 

職位描述：

• 產品全流程管理：負責零售客戶投資理財產品全生命周期管理，涵蓋產品引入、設計、定價、合規審查、上市推廣、績效追蹤與優化退出等。

• 產品規劃與引入：跟蹤宏觀市場、同業動態與客戶需求，制訂零售投資產品策略與產品清單，負責基金、債券、結構性產品、保險連動投資等產品的盡調、准入評估與引入落地，搭建與優化產品矩陣，覆蓋保守、穩健、進取等不同風險等級客群。

• 產品設計與合規：參與產品結構設計、收益測算、風險等級評估與銷售適當性管理，確保產品全流程符合澳門金融管理局、《個人資料保護法》及銀行內控要求，編制產品說明書、銷售手冊、培訓材料與信息披露文件。

• 推廣執行與培訓督導：制定產品推廣方案，協助分行營銷與客群精準運營，對前線分行開展產品知識、銷售邏輯與合規要求培訓，對分行產品營銷業績進行管理和追蹤，促進業務提升。

• 風控與績效管理：監控產品規模、申贖、客戶覆蓋、收益表現與風險指標，識別產品運行風險，推動問題整改與突發事件處置，定期出具產品運營分析報告，為管理決策提供依據。

任職要求：

• 本科及以上學歷，金融、經濟、財務、工商管理等相關專業；

• 3 年或以上銀行/證券/基金/保險機構投資產品相關工作經驗；

• 熟悉各類零售投資產品（基金、結構性產品、債券、保險理財等），具備產品推廣培訓和營銷業績督導經驗；

• 具備產品設計、風險評估、收益測算與市場分析能力；

• 具備一定的抗壓能力和多任務處理能力，堅韌踏實，認可我行的企業文化。

10. 資金部 – 經理 / 高級經理

職位描述：

• 資金交易與投資：構建並管理銀行債券投資組合，策略性配置高流動性資產，在保障流動性前提下提升資金運用效益；執行同業拆借、回購協議、央行公開市場操作等大額資金交易，持續優化融資成本與資金來源結構； 維護並拓展金融同業交易對手關係網絡，提升投資交易效率。

• 資產負債管理與風險控製：開展銀行資產負債結構管理工作，建立與維護流動性風險與利率風險計量指標體系；運用內部資金轉移定價（FTP）機製，引導業務部門定價行為，優化銀行資產負債結構；維護並拓展金融同業關係網絡，協同內部業務單位，製定靈活有效的資金調配與風險管理方案。

• 市場研究與投資分析：深入分析宏觀經濟、貨幣政策及市場趨勢，預判利率與匯率走勢，撰寫專業分析報告，為高層提供決策支援。

任職要求：

• 大學本科及以上學歷，主修經濟、金融、財務、數學、統計等相關專業，具備CFA、FRM等專業資格證書優先。

• 具備4年以上投資交易經驗，具備跨領域（銀行資產負債管理或資金營運相關經驗）整合能力者優先。

• 精通債券市場交易，具備出色的市場判斷與交易能力。

• 熟練運用Bloomberg等金融數據終端，並能熟練使用Excel/VBA等工具進行數據分析與模型建構。

11. 法律合規部 – 主任 / 高級主任

職位描述：

• 合規制度體系建設：跟蹤最新監管法規、金融政策及本地法律條例，結合本行業務實際，負責梳理、修訂、完善合規管理制度、操作流程及內控規範，確保行內制度與監管要求同步對接、合法合規。

• 反洗錢與反恐怖融資管理：落實反洗錢、反恐怖融資監管要求，負責客戶盡職調查、可疑交易識別、交易監測、名單過濾等合規管理工作；定期開展反洗錢自查、漏洞排查，完善反洗錢管控流程，按要求完成監管報送工作。

• 監管合規與檢查配合：負責日常監管數據、合規報表、專項材料的整理與報送；配合監管部門、內外部審計、合規專項檢查工作，整理檢查資料、回覆監管詢問、落實檢查整改事項，跟進整改閉環管理。

• 法律事務處理：負責處理日常法律諮詢、業務法律疑難解答；協助處理客戶糾紛、投訴爭議、業務違規事件，提供專業法律支持；協助開展債權維護、逾期業務處置等相關法律輔助工作。

• 合規自查與風險管控：定期組織開展各部門、各分行合規自查、內控風險排查，梳理業務運營中的合規隱患，形成自查報告與整改方案，跟進問題整改落地，防範操作風險、合規風險、聲譽風險。

• 合規培訓與文化建設：負責策劃並開展年度合規培訓、反洗錢培訓、新法規解讀培訓，面向前線營運、營銷及後勤崗位開展分層培訓；普及金融合規知識、監管政策及職業操守要求，營造全行合規經營氛圍。

• 檔案管理與日常工作：負責合規文件、監管資料、自查報告、培訓記錄等資料的分類歸檔與保密管理；完成上級交辦的法律合規專項工作及臨時任務。

任職要求：

• 大學本科及以上學歷，法律、法學、金融、合規管理、經濟等相關專業優先。

• 擁有4年及以上銀行業法律合規、內控風控、反洗錢管理相關工作經驗，熟悉監管規範、銀行合規運作模式，有銀行、金融機構同崗位從業經驗者優先。

• 持有法律職業資格證、合規管理師、反洗錢認證等相關專業資格證書優先。

• 流利粵語、普通話讀寫溝通，熟練英文商務及監管文件讀寫，可獨立處理英文合規資料、監管報送文件。

• 工作嚴謹細緻、原則性強、責任心重，具備極高的職業操守與保密意識；具備優秀的邏輯思維、風險敏感度、溝通協調能力與問題處置能力；抗壓能力強，可獨立推進各類合規專項工作；無金融行業違規記錄、無不良從業及違法違紀記錄。

12. 財務會計部 – 主任 / 高級主任

職位描述：

• 負責銀行日常財務會計核算工作，嚴格遵循澳門金融管理局監管規章、本地會計準則及銀行內部財務制度，完成收支核算、賬務處理、往來賬核對等工作，確保賬務真實、準確、完整。

• 獨立編製銀行月度、季度、年度財務報表、管理報表及各類監管報送數據，梳理財務數據邏輯，完成數據分析、差異核查及匯報工作，為銀行經營決策提供財務數據支撐。

• 負責銀行年度財務預算編製、執行跟進與動態調控，跟蹤各條線費用支出、收益情況，開展預算執行分析，有效控制財務成本，優化財務資源配置。

• 協助開展財務合規管理、內控自查及內外部審計配合工作，整理審計資料、回覆審計意見，梳理財務流程漏洞，優化財務管理制度與操作規範，防範財務合規風險。

• 負責銀行稅務申報、稅務核算及稅務合規管理工作，熟悉澳門本地稅務政策，準確完成各類稅務申報、繳納及備案工作，管控稅務風險。

• 歸檔整理財務憑證、報表、合同等財務檔案，落實財務數據及資料保密管理要求，保障財務檔案規範化、標準化管理。

• 協助財務流程梳理及優化、協助財務系統搭建及升級迭代等專項工作，完成上級交辦的其他財務相關工作。

任職要求：

• 大學本科及以上學歷，財務、會計、金融等相關專業優先；

• 具備3年及以上銀行業財務會計經驗，熟悉澳門本地銀行財務核算、報表報送、監管合規、稅務管理全流程；

• 具備財務流程優化、財務系統及投資系統建設經歷者優先；

• 持有會計師、註冊會計師、管理會計師等財務相關專業資格證書優先；

• 精通銀行財務會計核算體系、財務報表編製邏輯，熟悉澳門金融監管政策、銀行內控管理制度及本地稅務條例；

• 流利掌握粵語、普通話，具備良好的英文讀寫能力，可獨立處理英文財務文件及監管資料；

• 工作細心嚴謹、責任心強，具備較強的邏輯思維、數據敏感度及抗壓能力；熟悉銀行財務內控流程，具備良好的溝通協調、團隊協作及執行能力，恪守財務職業操守，清正廉潔，無不良從業記錄。

13. 分行 – 副行長/行長

職位描述：

• 整體經營管理：全面負責分行日常營運與經營管理，根據總行年度戰略與經營指標，制定分行年度、季度業務發展計劃，拆解零售、對公、存款、貸款、保險、中間業務等各項經營指標，統籌推進落地，確保圓滿完成總下達各項業績目標。

• 市場拓展與客戶經營：負責澳門本地市場資源挖掘與業務拓展，重點拓展本地企業客戶、機構客戶及高淨值個人客戶，搭建穩定的客戶資源體系；維護重點客戶關係，深度挖掘客戶綜合金融需求，推動存貸業務、理財、跨境結算、企業服務等綜合業務落地，提升分行整體營收與市場佔有率。

• 團隊搭建與管理：負責分行團隊建設、人員管理、日常考核與人才培養，統籌櫃員、客戶經理、後勤運營等全崗位工作安排；搭建積極高效的團隊管理機制，開展員工培訓、業務指導與績效激勵，提升團隊專業能力與整體作戰能力，穩定核心團隊。

• -合規風控管理：嚴格落實澳門金融管理局監管條例、反洗錢規章及總行內控管理制度，全面把控分行各項業務操作風險、合規風險、信貸風險與聲譽風險；定期開展分行內控自查、風險排查，配合內外部審計、監管檢查，確保分行全年零重大合規違規、零重大風險事件。

• 品牌與服務管理：負責分行整體服務品質管控，規範前線服務標準，處理重點客戶投訴與重大服務問題，持續優化客戶服務體驗；維護本行品牌形象，積極參與本地金融市場活動、行業交流及公共事務，提升分行區域影響力與市場口碑。

• 聯動總行：對接總行各條線部門，及時落實總行各項管理制度、業務政策及專項工作部署，定期匯報分行經營數據、業務進展、風險情況及工作規劃，完成總行下達的各項專項任務。

任職要求：

• 學歷要求：大學本科及以上學歷，金融、銀行學、會計、財務管理、工商管理、經濟學等相關專業，持有MBA、高級會計師、金融風險管理師等高級資格證書者優先。

• 工作經驗：5年及以上銀行業全職從業經驗，其中不少於3年銀行分行中高層管理崗位經歷；熟悉澳門零售銀行、對公銀行全流程業務，有成熟的本地客戶資源、市場拓展經驗及業績成果，有大型本地銀行、外資銀行分行管理經驗者優先。

• 專業能力：熟悉監管政策、反洗錢條例、銀行內控風控體系及本地銀行經營模式；具備紮實的銀行業務知識、市場研判能力、業務規劃能力，能夠獨立制定分行經營策略、破解業務痛點、帶領團隊完成業績指標。

• 語言能力：流利粵語、普通話、英語口語溝通與書寫，熟練英文商務讀寫，可獨立處理英文監管文件、客戶協議及行業對接工作。

• 綜合素養：具備優秀的戰略思維、全局把控能力、領導統籌能力、商務談判能力及資源整合能力；具備極強的市場敏感度、業績導向與責任擔當，抗壓能力強，可適應高標準管理工作節奏；職業操守優良，無金融行業違規記錄、無不良征信及違法違紀記錄。

14. 分行 - 客戶經理

職位描述：

• 客戶開發與拓展：負責高淨值客戶、中小微企業客戶的挖掘與拓展，通過線下走訪、市場活動、客戶轉介等多渠道開發新客戶，持續擴充客戶資源庫，完成新增客戶、存款規模、資產規模等核心業績指標。

• 金融業務營銷：熟練推廣銀行各類零售及企業金融業務，包括存款理財、信用卡、個人貸款、企業貸款、跨境結算、匯兌服務、保險代理、中間業務等，根據客戶資金情況、經營需求定制匹配的綜合金融服務方案。

• 客戶關係維護：負責存量客戶的日常維護、走訪溝通，跟進客戶資金動態與經營變化，及時響應客戶金融需求，解決客戶業務辦理過程中的問題，提升客戶滿意度、忠誠度及客戶資產留存率，挖掘客戶二次、多次業務價值。

• 合規業務操作：嚴格遵循澳門金融管理局監管規定、反洗錢條例及銀行內部管理制度，做好客戶身份識別、資料審核、業務盡職調查、交易真實性核查等工作，規避營銷過程中的操作風險、合規風險與信貸風險，確保所有業務合法合規開展。

• 市場與數據管理：持續跟進金融市場動態、同業產品政策及本行最新業務規則，及時調整營銷思路；按時完成業務數據統計、工作匯報、客戶檔案更新歸檔等工作，建立規範的客戶管理台賬。

• 配合分行運營：配合分行整體業務規劃與營銷活動，積極參與銀行品牌推廣、社區金融服務、企業沙龍等市場活動；配合櫃檯及後勤部門完成業務對接，保障客戶業務高效落地，協助完成分行下達的各項臨時專項工作。

任職要求：

• 學歷要求：本科及以上學歷，金融、經濟、會計、市場營銷、工商管理、商務管理等相關專業優先，綜合素質優秀者可適當放寬條件。

• 工作經驗：擁有1年及以上銀行客戶經理、金融營銷、企業對接、客戶服務相關經驗優先，熟悉金融市場及銀行產品業務。

• 語言能力：流利掌握粵語、普通話、英語，可獨立對接外籍客戶、處理英文金融單據及資料。

• 專業能力：具備良好的市場敏感度、商務溝通、談判協調及資源拓展能力，善於挖掘客戶需求、整合金融產品資源；熟練使用Office辦公軟件，具備基礎數據整理與客戶管理能力。

• 綜合素養：形象端莊、性格開朗、親和力強，具備極佳的服務意識與執行力；業績導向明顯，抗壓能力強，敢於挑戰業績指標，熱衷市場拓展工作；恪守金融職業操守，無違規違法記錄、無不良從業記錄。

• 專業資格：持有金融從業資格、保險從業資格證書優先；具備客戶資源，熟悉金融生態圈優先；可快速到崗、願意長期穩定發展者優先。

15. 分行 - 副經理

職位描述：

• 日常營運统筹管理：協助分行行長統籌分行全線營運工作，涵蓋櫃檯業務、客戶服務、後勤營運、單證管理、現金調撥等日常事務；監督各崗位嚴格執行總行操作規章及金管局監管要求，梳理營運流程，解決日常營運痛點與異常問題，提升分行整體營運效率。

• 櫃台業務督導與核查：負責督導櫃員日常業務操作，定期開展櫃檯業務自查、賬務核查、單據復核、現金及重要空白憑證盤點工作；及時糾正不規範操作，杜絕操作風險、差錯風險，確保櫃檯業務日清日結、賬實相符、合規有序。

• 內控合規與風險管理：落實澳門金融管理局監管條例、反洗錢、反恐怖融資相關規範及總行內控管理制度；協助開展分行風險排查、合規自查、操作檢查，整理自查報告及整改方案，跟進問題閉環整改；配合內外部審計、監管檢查工作，保障分行無重大合規風險事件。

• 營運數據與報送管理：負責整理、統計分行日常營運數據、業務差错數據、合規檢查數據，定期向總行營運部、合規部上報工作匯報、檢查報告及各類專項資料；建立營運管理台賬，實現風險可追溯、流程可管控。

• 協助分行開展經營業務，配合分行行長開展其他工作。

任職要求 : 

• 本科及以上學歷，金融、會計、財務管理、經濟、商務管理等相關專業優先，條件優秀者可適當放寬。

• 3年或以上零售銀行和分行業務經驗，有2年或以上櫃員工作經驗優先考慮；

• 熟悉銀行櫃檯全業務、內控流程、監管報送及風險管控體系；

• 熟悉監管政策、反洗錢規章、銀行營運操作流程及內控管理制度；具備紮實的銀行櫃台業務、賬務處理、單證管理、風險排查專業能力，能夠獨立處理各類營運異常及風險問題；熟悉銀行核心系統、營運管理系統操作。

• 工作嚴謹細緻、責任心強、風險敏感度高，具備較強的抗壓能力與大局觀；恪守金融職業操守，無金融行業違規記錄、無不良征信及違法違紀記錄。

• 過往經驗較弱者可先考慮為營運主任崗位。

16. 分行 - 櫃員 / 高级櫃員

職位描述：

• 負責臨櫃各類現金及非現金業務辦理，包括開戶、存款、取款、轉賬、匯款、兌換、票據處理、結算等日常櫃檯業務，嚴格按照銀行操作規範及金管局監管要求執行操作。

• 準確完成每日櫃檯賬務核對、現金盤點、單據整理、賬實核對工作，確保當日業務日清日結、數據準確、憑證完整，杜絕操作風險。

• 負責接待客戶，耐心解答客戶關於儲蓄、匯兌、理財、銀行卡、貸款等基礎金融業務諮詢，主動了解客戶需求，提供專業、貼心的櫃檯服務，維護良好的客戶關係與銀行品牌形象。

• 配合銀行零售業務推廣，根據客戶需求合規推介銀行儲蓄產品、理財產品、信用卡、保險及其他零售金融服務，完成基礎營銷指標。

• 嚴格遵守銀行內控管理制度、反洗錢相關規章及澳門金融監管條例，做好客戶身份識別、資料核實、交易審核、可疑交易上報等工作，防範櫃檯操作風險、合規風險及洗錢風險。

• 負責櫃檯各類業務憑證、檔案、資料的分類整理與歸檔，做好櫃檯設備、單證、印章、重要空白憑證的保管與登記工作。

• 配合分行日常營運管理，參加行內培訓及業務考核，主動學習最新金融政策、業務流程及產品知識，完成上級主管交辦的各項日常工作及臨時專項工作。

任職要求：

• 本科及以上學歷，金融、會計、財務管理、經濟、商務管理等相關專業優先，條件優秀者可適當放寬。

• 有澳門本地銀行、金融機構櫃員、前台服務、客戶接待相關工作經驗者優先；無經驗的應屆畢業生、願意長期從事銀行前線工作者亦可應聘，本行提供完整在崗培訓。

• 流利粵語、普通話、英語溝通，可應對外籍客戶諮詢及英文單證處理。

• 熟悉電腦基本操作及Office辦公軟件，反應靈敏、數據敏感度高，做事細心嚴謹，能夠快速熟練掌握銀行櫃檯操作流程與系統使用方法。

• 形象端莊得體、舉止禮貌周到，具備優秀的服務意識、溝通表達能力及親和力；遵守銀行規章制度，職業素養良好，無不良從業記錄、無違規違法記錄。

• 具備良好的抗壓能力及團隊協作能力，服從銀行分行輪調及排班安排。

17. 科技部 - 產品經理

職位描述：

• 深入研究金融市場趨勢與競品分析、結合銀行戰略目標，發掘業務場景與市場機會。

• 與業務部門深度協作，精準提煉核心需求；運用 Axure/Figma 等工具輸出高品質的產品需求文檔（PRD）與原型設計，確保開發邏輯清晰。

• 主導產品從 0 到 1 的研發與上線，協調前臺業務、IT 開發、測試及運營團隊，確保產品在時效與品質上雙重達標。

• 建立產品核心指標體系，監控上線後的數據表現，透過數據分析洞察痛點，持續推動產品功能的優化與版本反覆運算。

• 負責產品上線後的運營支援、用戶回饋收集、產品創新及規劃以及老舊產品的優化管理。 

任職要求 : 

• 本科及以上學歷，計算機、金融工程、資訊化、經濟學、管理學等相關專業優先。

• 具備2年及以上金融行業（銀行、證券、保險、互聯網金融等）產品經理或相關工作經驗，有成功的數位金融產品（如移動銀行、線上信貸、財富管理等）從0到1完整項目經驗者優先。

• 熟悉金融業務（至少一個領域，如零售銀行、公司金融、支付結算、風控等）和監管政策。

• 精通產品設計方法論，熟練操作 Axure、Sketch或 XMind 等設計與思維導圖工具。

• 具備良好的使用者同理心和用戶體驗設計意識。

• 具備優秀的邏輯思維、分析及思考能力、出色的溝通協調能力。

• 具備優秀的跨部門溝通協調能力與資源整合力，能在高壓環境下保持專註並驅動團隊前進。

18. 資金部 - 交易員

職位描述：

• 負責銀行每日資金頭寸管理，確保資金流動性充足並符合監管要求；

• 進行同業拆借、回購協議、央行工具等市場資金調度操作；

• 管理短期資金投資組合，優化資金使用效率及收益；

• 執行利率及外匯市場相關交易，如即期、掉期或遠期合約；

• 定期監控市場利率變化，分析流動性風險與資金成本走勢；

• 與內部業務單位協調資金需求，制定靈活有效的資金調配方案；

• 撰寫資金市場分析報告，向管理層提供決策建議。

任職要求：

• 大學本科及以上學歷，主修經濟、金融、財務、數學等相關專業優先；

• 3年以上貨幣市場、金融同業、債券投資或承銷相關工作經驗；

• 具備銀行、證券、基金等行業背景知識，持有相關專業資格證書（如CFA、FRM等）者優先；

• 維護同業客戶關係，協同完成業務拓展目標；

• 熟悉債券交易、貨幣市場運作及資產托管相關法律法規；

• 具備扎實的數據分析能力、風險定價能力及市場敏感度；

• 熟練使用 Bloomberg、Reuters、Excel 等金融交易與分析工具。

19. 宣傳設計師

職位描述：

• 維護並強化品牌形象：根據銀行年輕化的品牌定位，負責各類視覺設計工作，確保整體風格一致、具現代感與創意美感；

• 完成日常平面設計任務，包括但不限於海報、DM、社群視覺圖、網頁橫幅、EDM、展架、PPT模板等；

• 製作及剪輯宣傳影片或動態素材（短影片、Reels、動畫GIF等）；

• 進行高質量影像編修（P圖）、視覺合成與色彩調整；

• 活動與專案支援：根據活動或行銷專案需求，提供物料設計與編輯支援，包含線上與線下活動；

• AI 設計工具應用：具備 AI 設計工具使用能力者佳（如 Midjourney、Firefly、Runway、DALL·E、ChatGPT 等），能提升效率與創意輸出。

任職要求：

• 專科或以上設計相關科系畢業；

• 具備 1-3 年以上平面設計經驗（銀行或品牌方經驗尤佳）；

• 精通 Adobe Creative Suite（Photoshop、Illustrator、InDesign、Premiere Pro、After Effects 等）；

• 熟悉 Canva 或 Figma 等雲端設計工具尤佳；

• 基礎影片剪輯與動態設計能力；

• 優秀的排版與視覺美感，熟悉年輕族群視覺趨勢與社群媒體風格；

• 對品牌視覺具有整合思維與落地執行能力。

加分條件：

• 有 AI 輔助設計工具實戰經驗者優先；

• 具備社群行銷或數位廣告物料設計經驗者佳；

• 熟悉印刷輸出與設計製程尤佳。

20. 綜合管理部 - 行政專員

職位描述：

• 負責行政接待工作；包括但不限於為重要訪客到訪安排接待等服務；保證客戶招待的合理性和專業性。

• 協助辦公室內務工作；包括但不限於策劃和執行員工福利計劃安排；跟進員工宿舍和辦公室行政系統管理等。

• 負責辦公室環境管理；包括但不限於定期檢查及整理倉庫；協調和安排總行及各分行的節日佈置；及時跟進及處理總行分行的維修工作等。

• 統籌員工福利相關工作；包括但不限於採購員工福利性禮品及籌備執行員工福利活動等。

• 上級主管安排的其他相關部門工作。

任職要求 : 

• 2年或以上相關辦公室行政工作經驗；應屆畢業生大學程度或以上，有籌辦大型活動或社團經驗豐富者優先；

• 具備獨立處理問題能力，細心、富有責任感、溝通表達能力佳；

• 個性自信、開朗、有團隊精神和服務意識；

• 熟悉辦公室電腦軟件操作，精通粵語、普通話。

21. 人力資源主任 / 高級主任

職位描述：

• 協助招聘配置、培訓發展、績效管理、薪酬福利、員工關係、人事檔案管理等各模塊的全流程操作，確保各模塊工作銜接流暢、執行到位。

• 協助招聘全流程管理，包括渠道拓展、面試組織、錄用跟進、入職辦理等，搭建符合銀行需求的人才招聘體系，保障各部門人才供給。

• 開展員工培訓工作，組織開展新員工入職培訓、在職員工專業技能培訓及管理能力提升培訓，跟進培訓效果，完善培訓體系。

• 協助績效管理體系的落地執行，組織各部門開展績效考核、績效溝通及績效結果應用，優化績效考核流程，充分發揮績效激勵作用。

• 協助薪酬福利管理，協助製定並優化薪酬福利體系，辦理社保、公積金及各項商業保險的申報、繳納事宜，核算員工工資、獎金，保障薪酬福利及時準確發放。

• 負責員工關係管理，處理員工入職、轉正、調崗、離職等全流程人事手續，協調解決員工訴求，組織員工團建及文化活動，維護和諧穩定的員工關係，防範員工關係風險。

• 負責人事檔案的規範管理，做好人事信息錄入、更新及檔案歸檔、查閱等工作，確保人事信息真實、完整、規範，符合澳門本地人事管理相關規定。

• 協助搭建並優化人力資源管理製度及操作流程，關註澳門本地人力資源相關法律法規更新，確保人力資源工作合法合規。

• 負責人力資源各項數據的統計、分析，協助出具人力資源報告，為銀行人力資源決策提供數據支撐；完成上級交辦的其他人力資源相關工作。

• 協助推進人力資源管理科技化與線上化，負責人力資源系統的推廣和使用，確保人事審批各項程序及數據規範、準確。

任職要求：

• 本科及以上學歷，人力資源管理、工商管理、心理學等相關專業優先。

• 有銀行業或大型企業人力資源管理工作經驗者優先，具備澳門本地招聘資源優先。

• 熟練使用辦公軟件，能熟練處理人事數據統計、報表製作，能熟練使用Excel函數（必備）；認真嚴謹，擅長快速、準確處理各類人事數據統計和分析。

• 認同銀行企業文化，遵紀守法、誠實守信，無不良工作記錄及違法違規行為，職業操守良好，嚴格保密人力資源相關信息。

• 責任心強、敬業務實，服務意識強，具備良好的抗壓能力與學習能力，善於傾聽員工訴求，態度親和、有耐心。

• 原則性強，能公平公正處理各項人力資源工作，具備良好的職業素養及團隊合作精神。

22. 企業銀行部 - 客戶經理

職位描述：

• 實現業務目標的盈利和增長，包括貸款增長和存款以及其他產品的交叉銷售；

• 監控貸款的品質，確保良好的風險/回報平衡；

• 與現有客戶和潛在客戶建立並維護業務關係；

• 評估信貸建議，確保所有貸款安排結構合理，具備必要的契約/條件，並符合銀行的貸款政策和風險偏好；

• 確保採取與工作職責相關的所有控製措施，將銀行的風險降至最低。

任職要求 : 

• 本科及以上學歷，金融、經濟、市場營銷、工商管理等相關專業有限

• 3-5年或以上企業客戶行銷經驗優先；

• 較強的銷售和客戶服務意識，具有自我激勵和抗壓能力；

• 良好的溝通、人際關係和分析能力；

• 精通中英文，熟悉PC應用軟件。

23. 營運部 - 文員/主任/高級主任

職位描述：

• 負責交易數據錄入、金融機構往來賬戶對賬、電匯處理、支票清算、現金調撥管理等業務。

• 負責處理日常票據交換服務、代理行賬戶對賬，以及現金與憑證管理。

• 編製運營手冊、標準化操作程式（SOP）及操作指南類文檔，推動部門作業流程規範化；協助準備每日和月度運營報告，回覆法院信件。

• 受理各營業網點和前線部門的業務諮詢，協助為前線部門提供運營支援及服務；熟悉國際結算、清算、票據相關慣例及業務規則，配合完成相關業務操作與系統優化工作。

任職要求 : 

• 大學本科或以上學歷，財務會計、金融經濟等相關專業背景。

• 具備銀行運營部工作經驗者優先錄用，熟悉銀行支付結算、賬戶管理、資金清算等流程尤佳。

• 粵語、普通話、英語三語口語與書面表達能力良好，能流暢應對內外溝通場景。

• 熟練操作電腦及常用辦公軟件，具備強烈的責任心與風險意識，能在壓力下開展工作。

• 註重細節管理，工作紮實細緻、態度嚴謹。

申請方式：

有意者請將個人履歷及期望薪資以電郵方式發送至：recruit@wlbank.com.mo

（郵件標題請註明申請職位及個人姓名）

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現招聘以下職位：

分行經理

工作職責：

• 整理及提出可行的銷售策略

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極發掘新的客戶

• 統籌及參與公司的推廣活動

• 管理帶領的團隊成員

職位要求：

• 高中畢業或以上學歷

• 具兩年或以上房地產行業管理經驗

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

*特設豐厚加盟獎金，歡迎團隊加盟

大宗物業 • 項目策劃經理 / 主任

工作職責：

• 為客戶量身定制營銷方案，撰寫物業銷售策劃建議書；

• 促成大宗物業交易（大額舖位、酒店公寓、商場項目、地皮等），包括準備相關的交易文件及處理所有行政手續；

• 提供可行的銷售策略，熟悉新媒體推廣的方法；

• 負責市場數據搜集及分析，定期提供相關產品的數據分析報告；

• 制定大型銷售活動方案並落實執行，及時與媒體對接，發佈活動宣傳；

• 與客戶保持長期良好的關係，了解客戶的需求；

職位要求：

• 至少5年相關工作經驗；

• 熟悉澳門、香港及中國內地房地產市場的政策法例；

• 具有房地產策劃行銷、渠道等相關專業知識者優先考慮；

• 具良好的廣東話及普通話溝通能力；

• 具獨立處事能力、策劃能力、溝通能力，能在壓力下工作，勇於接受挑戰；

客戶經理

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 收集樓盤資料

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 具一年或以上房地產工作經驗

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

高級物業顧問

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 收集樓盤資料

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 具一年或以上房地產工作經驗

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

物業顧問

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 收集樓盤資料

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

市場推廣員

工作職責：

• 接待客戶的來訪、接聽電話

• 收集及整理樓盤資料

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 無需任何經驗

• 具良好的表達能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

新媒體市場推廣專員

工作職責：

• 運用 Facbook、小紅書、抖音等宣傳公司項目

• 拍攝銷售項目相關的短片用於線上推廣

• 積極開發各類型的潛在客戶

職位要求：

• 大學畢業或以上學歷

• 具良好的溝通能力

• 性格外向富有想象力

• 善於與人溝通、積極主動、處事認真、具有責任心

新媒體營運總監

工作職責：

• 制訂年度、季度營銷推廣計畫並實施

• 有效管理及營運製作團隊，建立和發展優秀的製作隊伍，制定部門運營指標

• 策劃線上及線下宣傳，把握市場需求和行業趨勢，發揮創意，構思具吸引力的宣傳方案

• 利用分析工具分析各項新媒體運營情況，提升宣傳效果

• 審核宣傳文案、新聞稿和宣傳視頻

• 負責管理監督新媒體平臺的日常運營、管理和推廣工作

• 統籌線上直播活動、發佈會及採訪活動等

職位要求：

• 大學畢業或以上學歷，新聞傳播或網絡營銷等相關專業優先考慮

• 有6年或以上新媒體營運、市場營銷等相關工作經驗，其中不少於3年擔任管理職位

• 具良好的中英文溝通及書寫能力

• 對澳門及中國內網絡營銷有獨特的見解

• 具專業的文字組織能力和創造力、策劃能力，對網絡熱點話題敏感，瞭解如何創造熱度

• 具備優秀的溝通能力、協調能力、抗壓能力，能夠在多元化的團隊環境中有效工作

統籌主任 / 助理統籌主任

工作職責：

• 協助制定公司戰略規劃、年度經營計劃及各階段工作目標，起草公司各階段工作總結

• 策劃相關會議及準備會議資料

• 協助董事做好公司日常管理的協調工作，並跟進各部門工作的落實情況

• 負責董事日常工作中各項指示的傳達和文件起草

• 負責合作伙伴來訪的接待、商務隨行

• 協助進行市場訊息收集、分析和研究工作，市場開拓及項目洽談、商務拜訪等

職位要求：

• 大學畢業或以上學歷

• 有兩年以上策劃或市場分析工作經驗

• 具備良好的溝通能力、應變能力、獨立處事能力，具有責任感

• 精通粵語、普通話、英語，具備良好中英文書寫能力

• 經驗較淺者可考慮為助理統籌主任

• 有兩地車牌優先考慮

新媒體招聘主任 / 專員

工作職責：

• 熟悉 Facebook、Instagram、 YouTube、抖音、小红书等等新興社交媒體平臺的營運方法

• 負責短視頻製作和創意宣傳、草擬拍攝劇本和各類宣傳文案

• 統籌短視頻的製作過程和參與拍攝，跨部門溝通協調

• 獨立完成簡單的線上招聘及公司形象宣傳工作

• 監測各平台的數據，通過數據分析優化平台的營運策略，提高廣告的接觸範圍和傳播速度

職位要求：

• 大學畢業或以上學歷

• 有一年以上策劃或新媒體營運工作經驗

• 懂簡單攝錄和圖片製作者優先考慮

• 具備優秀的溝通能力、協調能力，獨立處事能力，具有責任感

• 精通粵語、普通話、英語，具備良好中英文書寫能力

行政文員

工作職責：

• 處理公司一般日常行政事務

• 接聽電話及處理內部聯絡事務

• 文件整理及歸檔

• 處理上級安排的工作

職位要求：

• 高中畢業或以上學歷，主修會計或財務專業優先

• 具行政工作經驗優先考慮

• 熟悉 Microsoft Office 軟件操作

• 善於與人溝通、積極主動、處事認真、具有責任心

兼職拍攝剪接師（時薪60起/小時）

工作內容：

• 需要拍照及拍攝短片

• 影片剪接及負責後期製作

要求：

• 熟悉拍攝剪輯軟件（如剪影、PR、AE等）

• 工作時間靈活

公司福利：

本公司提供完善的福利和各種員工獎賞：年假 12 - 20 日、病假 12 日、醫療津貼、優厚傭金、季度花紅、進修津貼、員工置業免傭計劃、旅行獎勵、各類達標獎金、員工活動、專業培訓、良好的晉升機會。

申請方式：

有意者請將個人簡歷電郵至 personnel@centaline.com

如有疑問可致電查詢熱線 6330 2727

*所有申請資料只作招聘用途。