全職 / 兼職
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, JSCM16R1, Urgent Hiring 急聘職位, M08AJ
M08AJ
$10k - 20k, Freelance 兼職, JSCM16R3, JSCMPT5, M08AJ, Retail 零售業, Urgent Hiring 急聘職位
一雄動畫漫畫遊戲專門店澳門招聘
$10k - 20k, $20k - 30k, Freelance 兼職, JSCMPT2, Retail 零售業, M08AJ, JSCM16R3
DON DON DONKI 澳門招聘
$10k - 20k, $20k - 30k, Education 教育, M08AJ, Urgent Hiring 急聘職位
聖若瑟教區中學澳門招聘
聖若瑟教區中學直屬天主教澳門教區，設有中文部及英文部，教學階段從幼稚園到中學。聖中創辦於1931年。聖中秉持「以人為本」的理念，因為人是上主創造的，每人都有其獨特性。了解學生的差異，讓學生找到自己並加以發揮和完善，這才是聖中的「教育」使命。教育是從對別人了解，尊重和欣賞開始，在尊重學生的同時，我們肯定學生會自愛，肯定其成功的可能。
本校現正招聘以下職位：
英文部 English Section - 中學Secondary
數學教師 Mathematics Teacher
科學教師 Science Teacher
資訊科技教師 ICT Teacher
商科教師(經濟及會計) Business Teacher (Economics & Accounting)
資格要求 Requirements：
熱愛教育工作，具良好的教師職業道德和教學能力；
Passionate about teaching, have good teacher professional ethics and teaching abilities.
具備任教相關領域之專業或以上學歷或教育師範文憑；
Possess a bachelor’s degree and/or above in relevant teaching disciplines or Certification in Education Studies;
英文部相關學科具備STEAM教學及Edexcel IAL課程教學經驗者優先；
Possess experience in teaching STEAM education and Edexcel IAL curriculum for relevant subject in English Section is preferable.
具責任心、禮貌待人，主動積極、良好溝通能力及團隊合作精神。
Being responsible, courteous, motivated, and having good communication skills and a good team spirit.
有意者須持有澳門居民身份證，請親繕履歷、近照及應徵信至本校—聖若瑟教區中學（第三校），澳門天神巷43號，或以電郵(sjose@cdsj.edu.mo)及郵寄方式寄送至本校。請於信封面註明應徵職位及學部，合則約見。
$10k - 20k, $20k - 30k, Freelance 兼職, JSCM16R4, JSCMPT4, M08AJ, Retail 零售業
新偉浩進出口貿易有限公司澳門招聘
公司網址：https://www.moutaimacau.com/
市場部
市場部文員
崗位職責：
負責市場推廣文案的撰寫
參與營銷活動主題策劃及執行方案的撰寫
製作活動海報及基礎視覺設計
完成上級交辦的其他工作
任職要求：
大學或以上學歷，科系不限
熟悉 AI 及 Photoshop等設計軟件，能獨立完成立體效果圖者優先
熟悉電腦操作及文書處理軟件
具備基礎英語能力
細心負責，善於溝通協調
有意者可將個人履歷、薪金要求電郵至：hr@moutaimacau.com
申請人提供的資料會絕對保密及只用作招聘用途。
平面設計師
崗位職責：
負責品牌海報、宣傳物料、廣告畫面的創意構思及延展設計。
根據策劃方案，獨立完成 3D 立體效果圖製作（包括活動展位、美陳、或是物料包裝的 3D 模擬圖），需包含空間佈局、燈光模擬及材質呈現。
任職要求：
熟悉Photoshop (PS) 及 Illustrator (AI)設計軟件；
具備 3D 出圖能力，熟練使用Blender、3ds Max等，能獨立完成從建模、貼圖到渲染的全過程。
具備優秀的審美能力與色彩敏銳度，能精準理解專案需求並轉化為視覺方案。
有意者可將個人履歷、薪金要求電郵至：hr@moutaimacau.com
申請人提供的資料會絕對保密及只用作招聘用途
門市
店員（全職／兼職）
崗位職責：
接待顧客，了解顧客的需求並達成銷售；
負責做好銷售記錄、盤點、帳目核對等工作；
完成商品的來貨驗收、上架擺放、防偽貼紙張貼等日常營業工作；
做好所負責店鋪的衛生清潔工作；
微笑服務，禮貌用語；
完成上級安排的其他工作。
任職要求：
有一定的接待技巧；
工作細心，有責任心，能吃苦耐勞；
有良好的溝通能力和親和力，性格開朗；
良好的服務意識，應變能力與團隊精神，服從安排。
有意者可將個人履歷、薪金要求電郵至：hr@moutaimacau.com
申請人提供的資料會絕對保密及只用作招聘用途。
清潔員
崗位職責：
負責公司一般清潔工作；
完成上級安排的其他工作。
有意者可將個人履歷、薪金要求電郵至：hr@moutaimacau.com
申請人提供的資料會絕對保密及只用作招聘用途。
Belive Andmore 彼寓旅居澳門酒店招聘
$10k - 20k, Freelance 兼職, JSCMPT3, M08AJ, Retail 零售業
CELINE 澳門招聘
CELINE, LVMH owned French luxury house under the creative direction of Michael Rider. Founded in Paris in 1945 by Céline Vipiana CELINE is renowned for its long history in celebrating French creativity and craftsmanship through its Ready-to-wear, Couture, Leather-goods, Haute Parfumerie and Beauté collections. The House’s ateliers and headquarters are located at 16, rue Vivienne at l’Hôtel Colbert de Torcy in the heart of Paris. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
Full Time Client Advisor
全職店舖銷售員
About the role
Join our dynamic team as a Client Advisor at Celine, a leading luxury fashion and accessories brand. In this full-time role based in Macau, you will play a pivotal part in delivering an exceptional in-store experience for our discerning clientele.
What you'll be doing
Provide world-class customer service by attending to client needs with the utmost care and attention
Share your in-depth product knowledge to assist customers in making informed purchasing decisions
Maintain store presentation and visual merchandising to the highest standards
Process sales transactions accurately and efficiently
Contribute to inventory management and stock replenishment
Collaborate with the team to achieve individual and collective sales targets
What we're looking for
Minimum 2 year of experience in a customer-facing retail role, ideally within the luxury or fashion industry
Excellent communication and interpersonal skills to engage with diverse clientele
Strong attention to detail and ability to work in a fast-paced environment
Passion for the luxury fashion industry and a genuine interest in style and design trends
Fluency in English and Cantonese, with Mandarin an advantage
Apply now to become our next Client Advisor!
Interested parties, please send your CV with salary expectation to celinehrgeneralhkmo@hk.celine.com
Data collected will be treated in strict confidence and used for recruitment purpose only
Part-Time Client Advisor
兼職店舖銷售員
Responsibilities
Provide excellent customer service and support the sales
Maintain the VM standard of the sales floor
Execute stock replenishment and handle stock transfer
Perform ad hoc duties as assigned by Supervisor / Manager
Requirements
Passion in Fashion Retail
Good command of Cantonese, English and Mandarin
Self-motivated with positive attitude
Outgoing and responsible team player with strong interpersonal and communication skills
Interested parties, please send your CV to celinehrgeneralhkmo@hk.celine.com
Data collected will be treated in strict confidence and used for recruitment purpose only
$10k - 20k, $20k - 30k, $30k - 40k, GM 綜合管理, M08AJ, Marketing 市場行銷及傳播, Urgent Hiring 急聘職位
閃躍澳門傳媒有限公司招聘
閃躍澳門傳媒作為高德地圖授權代理商，專注於為品牌提供一站式數字行銷解決方案。我們著力於整合多維傳播資源，結合精准地理位置數據，助力客戶塑造鮮明的品牌形象、彰顯獨特市場定位。通過深度數據分析與定制化策略，我們為企業量身打造高效行銷方案，精准觸達目標受眾，持續提升品牌市場影響力。
項目營運經理（全職）
月薪 $16000+，有經驗可議
上班地點：澳門新口岸區
時間：9小時(有1小時午餐休息)
月休：雙休
【關於機會】
為數十家本地特色商戶提供線上營銷服務。需要一位營運管理高手，協助統籌全局，確保項目高品質交付。
【職責】
統籌所有項目時程，確保商戶服務按計劃執行
調度設計、短影音、PR等內地及澳門團隊資源
建立標準化作業流程，提升團隊效率
把關對外內容品質，確保符合政府合規要求
管理客戶關係，處理問題，確保滿意度
指導團隊撰寫政府執行報告
【要求】
2年以上經驗，其中至少1年廣告/營銷公司項目管理經驗
熟悉澳門及內地社交媒體生態（FB/IG/小紅書/抖音）
出色的溝通協調與多項目管理能力
對數字敏感，能管控預算
粵語、普通話溝通流利
【待遇】
年終獎金；員工聚餐；有薪年假
【申請方式】
有意者請將履歷及期望薪金電郵至：info@leapmacaumedia.com，合則約見。
短影音內容編導（全職）
月薪：25000+（底薪加提成）
上班地點：澳門新口岸區
時間：9小時(有1小時午餐休息)
月休：雙休
【關於機會】
我們為數十家本地餐飲零售商戶打造短影音內容。需要一位懂策劃、懂平台的編導，成為短影音團隊的「大腦」。
【職責】
策劃具吸引力的短影音選題與腳本
制定拍攝計劃，統籌拍攝資源
帶領現有拍攝剪輯團隊，指導創作方向
把控成片品質，符合平台傳播規律
分析數據，持續優化內容策略
【要求】
商業個人IP編導經驗，有商業客戶服務經驗優先
熟悉抖音/小紅書/影音號內容邏輯及爆款規律
能獨立完成從選題到腳本的完整策劃
良好的統籌協調能力，能同時處理多項目
對澳門文化有了解或願意快速學習
【待遇】
年終獎金；員工聚餐；有薪年假
【申請方式】
有意者請將履歷及期望薪金電郵至：info@leapmacaumedia.com，合則約見。
資深平面設計師（全職）
月薪：$18000+ 年終獎金
上班地點：澳門新口岸區
時間：9小時(有1小時午餐休息)
月休：雙休
【關於機會】
需要經驗豐富、審美在線的設計師加入，與現有團隊協作，確保每個項目的視覺輸出高品質、高效率。
【職責】
獨立完成社交媒體配圖、活動海報、VI應用、宣傳物料等設計
確保設計風格符合不同商戶的品牌調性
與項目總監、文案緊密協作，準時交付
參與創意腦暴，提供視覺專業建議
【要求】
3年以上平面設計經驗，廣告/品牌公司經驗優先
熟練PS/AI，懂印刷工藝優先
紮實美術功底，對色彩、排版有深刻理解
能快速切換不同風格（餐飲/零售/傳統/潮流）
細心、責任心強，能同時處理多項任務
需附作品集
【待遇】
員工聚餐；有薪年假
【申請方式】
有意者請將履歷及期望薪金電郵至：info@leapmacaumedia.com，合則約見。
$10k - 20k, $20k - 30k, $30k - 40k, Bank 銀行業, I-JSCM1, M08AJ, Urgent Hiring 急聘職位
Waterdrop Financial Services (HK) Limited 水滴金融服務 (香港) 有限公司澳門招聘
關於水滴金融 (香港)
聚焦香港，放眼全球，為客戶提供一站式財富管理方案及專業高效的服務
水滴金融服務 (香港) 有限公司（以下簡稱 “水滴金融”）創立於香港，為個人和企業客戶提供專業的保險經紀及財富規劃服務，以使用者為本滿足多元化需求。公司憑藉前瞻性的營運理念、強大的產品業務支援網路、專業的規劃諮詢團隊為客戶的財富傳承和保障計畫保駕護航。
願景
為您的明天理財需要而出發
經營
終身壽險、重疾、醫療、萬用壽險、投資相連計畫等
專注
為客戶提供一站式理財服務平臺
承擔
為客戶帶來全面化保障的重要責任
提倡
誠信、中立、專業的服務理念
保險中介業務負責人（Responsible Officer，RO）
工作地點：澳門特別行政區
水滴（Macao）保險經紀有限公司（擬設立）是水滴集團旗下在澳門設立的持牌保險經紀機構，致力於為客戶提供專業的人壽及投資相連保險產品經紀服務。公司正處於牌照籌備階段，現面向市場招募核心合規人才，共同參與公司從零到一的創建。
職位概述：保險中介業務負責人（RO）是公司向澳門金融管理局（AMCM）申報的核心監管職位，負責全面管理和監督公司的保險中介業務，確保公司及全體保險中介人員合規運營。本職位需在牌照申請階段即完成人選確認並通過監管適當資格審查。
主要職責：
合規監管
管理及監督公司全體保險中介人員的業務行為，確保符合澳門保險相關法律法規及監管要求
負責制定、維護和持續優化公司內部合規政策、風險控制機制及業務操作程序
業務管理
主導建立公司保險中介業務的管理框架，統籌銷售、運營、風控等核心業務流程
與澳門金管局（AMCM）及相關監管機構保持溝通，代表公司參與監管事務
監督保險推銷員的日常展業行為，確保客戶利益得到妥善保障
團隊建設
負責搭建和帶領公司核心業務團隊，制定內部培訓和考核機制
任職要求：
身份要求
常駐澳門特別行政區（優先考慮澳門永久居民）
非澳門居民須持有效澳門藍卡（外地僱員身份認別證）或承諾在入職前取得
學歷要求（以下三項滿足其一）
澳門金管局認可院校頒發的保險、工商管理、財務、會計、經濟、風險管理、精算或相關學士學位及以上學歷
具備澳門金管局認可的同等專業資格（如 LOMA、CII、IIQE 等）
具備 15 年或以上保險相關工作經驗（須獲澳門金管局認可）
工作經驗
必須具備 5 年或以上保險中介業務管理相關經驗
有香港或澳門保險監管機構認可的 RO 任職經歷者優先
專業能力
熟悉澳門保險業監管法規及行業規範
具備良好的風險管控意識和合規管理能力
具備出色的溝通協調能力，能有效與監管機構、業務團隊及合作保險公司保持良好關係
個人品行（須滿足以下全部條件）
無刑事犯罪記錄
無受任何監管機構紀律處分記錄
無個人或關聯公司破產記錄
無未償還債務或欠稅情況
未被任何國家或地區監管機構限制從業
我們提供
有競爭力的薪酬待遇（面議）
參與公司從零到一建設的核心創始團隊機會
與集團內部專業團隊緊密協作的工作平台
💡 備注：如候選人同時持有香港 RO 資格，須在面試中說明未來時間分配安排，確保能滿足常駐澳門的監管要求。
有意者可將個人履歷、薪金要求電郵至 zhangrui13@shuidi-inc.com
$10k - 20k, $20k - 30k, JSCM16R4, Retail 零售業, Urgent Hiring 急聘職位, M08AJ
EPSIUM 集團澳門招聘
EPSIUM ENTERPRISE LIMITED (Nasdaq: EPSM) 於2025年3月26日在美國Nasdaq上市，其業務範圍廣闊，包括高科技產業、能源、糧食進口、現貨金融及酒類銷售等；旗下子公司LUZ成立於 2010 年，立足澳門超過20年，為國際知名洋酒及中國白酒的澳門獨家代理、售賣各國知名洋酒、經營眾多世界知名品牌威士忌及知名葡萄酒。
現因業務發展需要，高薪誠聘以下職位：
對外事務文員
職責描述：
負責對外拓展項目, 確保各部門溝通順暢；
與國際合作夥伴及金融機構對接, 建立戰略關係；
協助安排日程、製作PowerPoint、起草商業信函（電郵、合約、報告）及準備會議記錄；
代表公司出席對外活動、交流會及行業論壇, 發掘合作機會。
職位要求：
流利英語及粵語（書寫會話），懂普通話或葡萄牙語者優先；
英文專業優先、懂會計或會計/金融背景畢業優先;
本科或以上學歷；
出色的組織及任務處理能力、良好溝通力；
有銀行、金融服務或跨國企業工作經驗者優先；
熟悉澳門商業環境及商會網絡者更佳；
可即時上班優先。
高級行政助理
職責描述：
協助公司制定業務安排；
撰寫會議記錄、製作PowerPoint、公司電郵往來，合約及相關文件處理；
接待客人。
職位要求：
具良好英語書寫及會話能力，英文專業優先；
大學或以上學歷；
待人接物能力良好，細心耐心；
有在銀行及相關金融融資行業相關工作經驗優先。
會計文員
職責描述：
履行一般會計職責，包括付款、應收/應付賬款等；
負責日常會計入賬及編制各類會計報表；
處理會計數據輸入及歸檔；
協助及準備財務報告及政府機關報表；
維護各項財務記錄。
職位要求：
大專或以上程度, 具三年會計相關工作經驗者優先；
流利英語及粵語（書寫會話），懂普通話;
良好溝通能力，細心耐心；
能獨立及分析全盤賬目；
懂電腦操作及熟悉Word 和Excel的應用。
業務助理
職責描述：
商戶的基礎運營和維護，協助營業員對接商戶；
負責處理銷售合同，跟進訂單；
制定公司產品推廣策略以及營銷活動，製作PowerPoint。
職位要求：
大學或以上學歷，英文專業優先；
具流利粵語或英文；
待人接物能力良好，具有高度的親和力及服務熱忱；
具備較強的執行力和溝通協調能力；
可即時上班優先。
申請方式：
以上職位高薪 / 福利 + 獎金，有良好晉升機會及派遣外國工作，僅考慮澳門居民；
有意者請把個人履歷及期望薪資以電郵方式發至 info@epsium-group.com，請註明申請職位。
$10k - 20k, Education 教育, Urgent Hiring 急聘職位, $20k - 30k, M08AJ
The International School of Macao 澳門國際學校招聘
JOIN OUR TEAM!
The International School of Macao is seeking highly talented teachers who are interested in being a part of a collaborative team and teaching cross culturally.
About TIS
The International School of Macao (TIS) is a Pre-Kindergarten to Grade 12 school dedicated to developing socially responsible, lifelong learners equipped to make positive changes in our global community. Accredited by the Education Ministry of Alberta, Canada, our graduates earn a diploma recognized by universities worldwide. We offer both the Alberta curriculum and the International Baccalaureate (IB) Diploma and PYP programmes to our diverse student body of 1,250 students from 40 countries. In addition to our Alberta and IB accreditations, we are a CIS accredited school.
We currently have openings for the following positions:
1. Robotics Technician
Application:
Interested parties should send their application and resume to Macau University of Science and Technology, Block K, Avenida Wai Long, Taipa, Macau or email hr@tis.edu.mo
感興趣應徵人士請把個人履歷及資料寄送往氹仔偉龍馬路澳門科技大學K座澳門國際學校或電郵致 hr@tis.edu.mo
$10k - 20k, $20k - 30k, $30k - 40k, Education 教育, M08AJ, Urgent Hiring 急聘職位
澳門培華中學誠聘
澳門培華中學誠聘2026/2027學年學科教師
本校為提升教學品質，強化師資隊伍，現誠聘：
中學部︰歷史、資訊科技教師及資源教師
小學部︰資源教師
歷史教師
須具備歷史專科學士或以上學位；
具備引導學生進行批判性思考及歷史分析能力者優先考慮；
精通中國史、中國近代史及世界歷史，能指導學生參加相關競賽者優先考慮。
資訊科技教師
須具備計算機科學、人工智能、軟件工程或相關學士或以上學位；
具備Python編程、AI應用及網絡技術能力；
能指導學生參與資訊類及創新發明比賽優先考慮。
中小學資源教師
須具學士學位(主修小學教育、中文、英文、數學、物理、化學或特殊教育)或以上學位；
具備中學或小學師範學歷
具融合教育文書處理相關經驗
持有融合教育(30小時)及資源教師(100小時)培訓證書優先考慮。
職位詳情︰
具備專科教學能力，負責相關學科的日常教學及課務工作；
需指導學生參加校內外相關學科活動、比賽或考級等。配合學校完成相關學科課程發展計劃，獨立承擔科研、教研等項目。
職位要求：
認同本校教育理念，熱愛教學工作，具良好的職業道德和教育教學能力；
富有熱忱、具團隊合作精神，良好的專業素養和心理素質，溝通理解能力和語言表達能力強，能獨立解決問題並具有責任心；
具指導學生參與國際性或區域性比賽經驗或較高學歷者優先。
如對上述職位有意者請繕履歷、近照、有效澳門居民身份證副本致函本校，合則約見，所有資料僅供招聘使用。
地址：澳門氹仔海洋花園第二街 90號 培華中學
電 話：2881 1020
培華中學由澳門潮州同鄉會於一九九五年創辦的全日制學校，堅持“以人為本，德育為先，能力為重，全面發展”的育人方針，秉承“立志、關愛、求實、創新”的校訓精神，為社會培養適應新世紀需要的人才，使學生在德、智、體、群、美全面發展。
培華中學重視教育公平。走生本興校之路，以生本教育理念指導教學。積極開發學生智力因素及非智力因素，全面推進素質教育，讓學生在愉快的空間學習成長。經過多年的努力，學校發展已邁向新的階段，將培華辦成有特色、有水準、有影響力，兼顧職業技術教育發展的中小幼一條龍學校。
$10k - 20k, $20k - 30k, Medical 醫療, M08AJ, Urgent Hiring 急聘職位
嵐天獸醫中心澳門招聘
嵐天獸醫中心現正招聘：
全職 外科獸醫師
薪金：$30,000 (熟手可議)
上班地點：澳門藥山區
時間：8小時(另外有1小時午餐休息)
月休：6日
職責：
狗貓軟組織外科手術、牙科手術、絕育手術等
一般獸醫門診、動物藥品處方、住院動物照護
職位要求：
獸醫學士學位畢業 及 具該地區執業許可
外科手術經驗一年以上
具骨科手術能力者更佳
員工福利：
年終獎金
員工聚餐
有薪年假
生日特別假
員工及親友寵物醫療優惠
申請方式：
有意請發 cv 到Email：skylineveterinarycenter@gmail.com
$10k - 20k, $20k - 30k, I-JSCM1, M08AJ
澳門Kino保險團隊招聘
財務策劃顧問（Risk Management ）
商科應屆畢業生及銷售
客戶服務經驗者優先
過往年薪達20萬或以上
工作要求：
工作時間：每日6小時，雙休
工作內容：策劃家庭和企業財務風險管理
工作地點：澳門財富中心
待遇：
底薪 + 佣金 + 津貼
試用期三個月
有意向者請發送個人履歷
聯絡人：陳小姐
電話：6686 2073
$10k - 20k, $20k - 30k, JSCM16R2, Retail 零售業, M08AJ
Cortina Watch (Macau) 高登鐘錶澳門招聘
Cortina Watch is a renowned Luxury watch company that owns a wide range of product portfolio. We own collectively one of the largest boutiques across the globe and currently has one of the best brand images within the market. In order to further expand the business, we are now looking for Sales Associate to join our ever-expanding team.
Assistant Boutique Manager /Boutique Manager店舖副經理/店舖經理
職責：
管理店舖日常營運及建立高效團隊
帶領團隊達成公司營業指標及符合公司服務標準
提升顧客服務質素及保持品牌形象
提供優質顧客服務, 銷售貨品
入職條件：
中學以上學歷。
5年或以上鐘錶銷售經驗及至少1年店鋪管理經驗。
精通英語、廣東話和普通話的溝通能力。
Sales Associate / Senior Sales Associate 鐘錶銷售顧問/高級鐘錶銷售顧問
職責：
提供優質顧客服務, 銷售貨品
主動積極為顧客提供專業鐘錶建議
協助店舖日常業務處理
入職條件：
中學以上學歷。
1-2年或以上鐘錶/零售業經驗。
歡迎有酒店/零售背景的經驗。
操流利廣東話及普通話, 略懂英語
員工福利：
優厚薪酬
各項假期 (有薪年假、婚假、恩恤假等)
醫療福利
年終奬金
良好晉升機會
申請方式：
有意應徵者可透過以下表格，或將履歷表 (附帶相片)及要求待遇電郵hr.hk@cortinawatch.com
申請人所提供的個人資料絕對保密，並只用作招聘有關用途。
$10k - 20k, $20k - 30k, $30k - 40k, M08AJ
THE 13 HOTEL 十三酒店澳門招聘
市場及銷售部
攝影師
職務內容：
負責酒店品牌宣傳、市場推廣所需的圖片、影片拍攝與後期處理，緊扣奢華高端定位；
記錄酒店空間、產品、活動及服務形象；
為官網、社交平台、宣傳物料、媒體發布等提供高品質視覺素材；
樹立並維護酒店頂級品牌形象。
職位要求：
2–5年商業/酒店攝影，五星級經驗優先
高中或以上， 攝影/設計相關優先
流利廣東話、普通話
工作時間：09:00-18:30 (5天工作)
訂房員
職務內容：
接聽電話、處理線上訂單、回覆電子郵件等；
確認訂房細節，包括房型、房價、入住日期、退房日期、入住人數等；
輸入訂房資料到管理系統；
追蹤及跟進訂房確認及付款事宜等。
職位要求：
無需相關工作經驗；
高等教育學歷；
流利廣東話、普通話及英語。
工作時間：09:00-18:30 (5天工作)
SPA 部
理療師
職務內容：
為客人提供理療服務，並保持良好服務態度；
確保在使用浴室和蒸汽房時遵守所有操作程式；
履行其他由上級分派之相關工作；
根據需要協助水療各部門的運作；
保持工作區域的乾淨整潔。
職位要求：
2-3年相關工作經驗；
高中學歷；
流利廣東話、普通話及英語。
工作時間：09:00-00:00（輪班工作，每班工作8小時）
美容師
職務內容：
美容護理服務實施，皮膚檢測與分析，產品銷售與推薦，客戶接待與咨詢等。
職位要求：
2-3年相關工作經驗；
初中學歷；
流利廣東話及普通話，英語優先。
工作時間：09:00-00:00（輪班工作，每班工作8小時）
髮型師
職務內容：
為酒店住客、VIP貴賓及會員提供專業、奢華的理髮、美髮、造型服務；
嚴格遵循酒店五星級服務標準，維護工作區域與設備衛生，確保客人體驗與酒店高端品牌形象一致。
職位要求：
3年或以上專業理髮/美髮經驗，五星級酒店/高端髮型局經驗優先；
持有專業理髮/美髮資格證書、培訓證明；
流利廣東話及普通話，英語優先。
工作時間：09:00-00:00（輪班工作，每班工作8小時）
房務部
園藝師
職務內容：
尋找和收集材料來創作園藝設計；
注重細節，質量和原創性來創作所有園藝擺設；
留意業界關於流行的主題，色彩，方向，和材料的趨勢。
職位要求：
1 年工作經驗者優先；
高中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
公共區域清潔主任
職務內容：
負責酒店內外公共區域之環境清潔、維護作業及日常保養；
資源回收分類整理工作；
各項物品擺放定位點、補充齊全；
配合部門經理交辦之工作事項及工作輪調。
職位要求：
2-3年相關工作經驗；
初中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
公共區域清潔工人
職務內容：
負責酒店內外公共區域之環境清潔、維護作業及日常保養；
資源回收分類整理工作；
各項物品擺放定位點、補充齊全；
配合部門主管交辦之工作事項及工作輪調。
職位要求：
無需相關工作經驗；
初中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
汽車清潔員
職務內容：
熟練掌握清潔工具和化學產品的使用。
良好的時間管理和組織能力。
瞭解汽車內外不同材質的護理技巧。
職位要求：
先前的汽車清潔或相關行業經驗會是加分項，但不是必需的；
高中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
布草服務員
職務內容：
布草服務員是酒店房務團隊的關鍵成員，負責確保所有布草（如床單、被套、枕套、毛巾、浴袍等） 的清潔、整理、儲存和分發工作。
該職位元需要高度的細心、效率和團隊合作精神，以支持客房清潔 和酒店整體運營，為客人提供潔淨舒適的住宿體驗。
職位要求：
1年或以上相關工作經驗；
初中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
制服服務員
職務內容：
負責酒店全體員工制服的接收、發放、更換、儲存及管理工作；
確保所有制服清潔、整齊、完好， 並提供高效、準確的服務，支援各部門員工的運作需求。
職位要求：
1年相關工作經驗（如酒店制服房、洗衣房、倉庫管理或零售庫存管理經驗）為佳；
初中學歷；
粵語流利，基本普通話溝通能力。
工作時間：24小時輪班工作，每班工作8小時
洗衣服務員
職務內容：
洗衣服務員是酒店房務團隊的關鍵成員，負責確保所有洗衣設備等的清潔、整理、儲存和分發工作。
該職位元需要高度的細心、效率和團隊合作精神，以支持酒店整體運。
職位要求：
1年相關工作經驗（如酒店制服房、洗衣房、倉庫管理或零售庫存管理經驗）；
初中學歷；
粵語流利，基本普通話溝通能力。
工作時間：24小時輪班工作，每班工作8小時
私人管家主任
職務內容：
為客人提供個性化歡迎服務，如安排專人接送、行李搬運等；
瞭解客人需求，提供量身定制的入住建議，如餐飲、娛樂等；
處理客房服務要求，如客房清潔、物品補充等；
監督客房清潔和衛生，確保符合酒店標準；
安排房間維護和保養，管理客用品；
熟悉酒店運作，協調其他部門資源，滿足客人需求；
處理客人的投訴和建議，確保客人滿意度。
職位要求：
2-3年相關工作經驗；
高中學歷；
流利廣東話、普通話及英語。
工作時間：24小時輪班工作，每班工作8小時
私人管家專員
職務內容：
為客人提供個性化歡迎服務，如安排專人接送、行李搬運等；
瞭解客人需求，提供量身定制的入住建議，如餐飲、娛樂等；
處理客房服務要求，如客房清潔、物品補充等；
監督客房清潔和衛生，確保符合酒店標準；
處理客人的投訴和建議，確保客人滿意度。
職位要求：
1-2年相關工作經驗；
高中學歷；
流利廣東話、普通話及英語。
工作時間：24小時輪班工作，每班工作8小時
協調員
職務內容：
專業及有禮地接聽內部的電話；
及時處理部門間所有詢問和要求；
替公司內部轉駁電話； 一般文書工作等。
職位要求：
1年工作經驗者優先；
高等教育學歷；
流利廣東話、普通話及英語；
日語N3級別（優先）。
工作時間：24小時輪班工作，每班工作8小時
行李員
職務內容：
協助客人上下車、搬運行李、指引方向，以及提供其他與行李相關的服務。
職位要求：
無需相關工作經驗；
高中學歷；
流利廣東話及普通話；基本英語溝通能力。
工作時間：24小時輪班工作，每班工作8小時
房務員
職務內容：
負責酒店客房的衛生清潔、更換及送洗床上用品、清潔浴室、補充房間內消耗性用品；
協助其他區域的清潔作業等；
配合部門主管交辦之工作事項及工作輪調。
職位要求：
無需相關工作經驗；
初中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
花藝師 / 花藝員
職務內容：
根據設定主題，創作和複製豪華的花卉擺設；
因應客人的喜好來創作一件特有的花藝作品；
保持適當的鮮花存放, 以確保其新鮮及不致枯萎；
注重細節，質量和原創性來創作所有擺設。
職位要求：
1年工作經驗者優先；
高中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
園藝師
職務內容：
尋找和收集材料來創作園藝設計；
注重細節，質量和原創性來創作所有園藝擺設；
留意業界關於流行的主題，色彩，方向，和材料的趨勢。
職位要求：
1年工作經驗者優先；
高中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
前臺值班經理
職務內容：
監督前堂部的日常運作；
處理緊急事故，按照應急和危機管理準則處理情況；
設立事故報告，進行監測和調查，以確保作出適當的跟進、指導及糾正工作；
監控每日可供客房量的變化，確保滿足入住率作出相應的安排；
遵照公司現有的政策、程式和標準，監督及指導團隊成員執行工作等。
職位要求：
1-2年相關工作經驗；
高等教育學歷(酒店管理及旅遊學士學位者優先考慮)；
流利廣東話、普通話及英語。
工作時間：24小時輪班工作，每班工作8小時
前臺部主任
職務內容：
負責管理前臺接待處，確保日常運作順暢，並提供優質的客戶服務。
職位要求：
2-3年相關工作經驗；
高等教育學歷；
流利廣東話、普通話及英語；
日語N3級別（優先）。
工作時間：24 小時輪班工作，每班工作8小時
接待員
職務內容：
負責處理客人入住酒店、分配客房、退房事宜等；
處理客人諮詢及求助等。
職位要求：
1-2年相關工作經驗；
高等教育學歷；
流利廣東話、普通話及英語；
日語N3級別（優先）。
工作時間：24小時輪班工作，每班工作8小時
接線生
職務內容：
專業及有禮地接聽內部和外部的電話；
及時處理客人所有詢問和要求；
替客人及公司內部轉駁電話；
一般文書工作等。
職位要求：
無需相關工作經驗；
高等教育學歷；
流利廣東話、普通話及英語；
日語N3級別（優先）。
工作時間：24小時輪班工作，每班工作8小時
康體服務員
職務內容：
協助處理康樂設施及活動，提供客戶服務，並維持場所的清潔和安全。
職位要求：
無需相關工作經驗；
高中學歷；
流利廣東話及普通話；
基本英語溝通能力。
工作時間：24小時輪班工作，每班工作8小時
接駁巴士司機
職務內容：
接駁巴士司機主要負責安全、有效率地接送賓客往返酒店與指定地點（如機場、車站、景點等）。
該職位不僅要求卓越的駕駛技術，更要求提供頂級的客戶服務，代表酒店展現出友好、專業的形象。
司機需確保車輛時刻保持清潔和最佳運作狀態。
職位要求：
D1重型客車牌；
具備至少2年的專業駕駛經驗，有酒店、旅遊巴士或客運行業經驗者優先。
優秀的駕駛技術和安全意識。
初中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
轎車司機
職務內容：
負責為酒店賓客提供安全、準時、舒適及專業的豪華轎車接送服務。
司機是賓客對酒店的第一印象和最後印象，必須透過卓越的服務水準、得體的儀容和對酒店產品的熟悉度，展現酒店的專業形象與服務承諾。
職位要求：
B輕型車牌，3年或以上的駕駛經驗。持有效的「出租汽車許可證」或「公共服務車輛駕駛員證照」（如適用）。
初中學歷；
粵語流利，具備基本普通話及英語溝通能力。
工作時間：24小時輪班工作，每班工作8小時
樓層主任
職務內容：
負責酒店客房的衛生清潔、更換及送洗床上用品、清潔浴室、補充房間內消耗性用品；
協助其他區域的清潔作業等；
配合部門主管交辦之工作事項及工作輪調。
職位要求：
2-3年相關工作經驗；
初中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
禮賓司
職務內容：
迎賓接待，主動提供問候，協助辦理入住手續及引導至客房，並處理行李；
提供酒店或周邊地區的旅遊資訊、交通指南、餐飲建議、活動安排等，協助客人規劃行程；
協助安排客人、公司用車；
協助處理客人提出的各種需求；
協助處理信件、傳真、包裹，以及維護公共區域的秩序等。
職位要求：
2-3年相關工作經驗；
高中學歷；
流利廣東話及普通話；基本英語溝通能力。
工作時間：24小時輪班工作，每班工作8小時
禮賓主任
職務內容：
親切友善迎賓接待，協助辦理入住/退房手續，引導至客房，並處理行李；
提供酒店或周邊地區的旅遊資訊、交通指南、餐飲建議、活動安排等，協助客人規劃行程；
協助訪客處理預約、預訂、行李寄存等事務；
協助處理客人提出的各種需求；協助處理信件、傳真、包裹，以及維護公共區域的秩序等。
職位要求：
1-2年相關工作經驗；
高中學歷；
流利廣東話及普通話；
基本英語溝通能力。
工作時間：24小時輪班工作，每班工作8小時
保安部
保安主任
職務內容：
一般酒店保安主任工作，包括酒店範圍巡邏、站崗、訪客登記、停車場閘機收費、客戶服務及處理突發事件等等。
職位要求：
3年或以上相關工作經驗；
高中學歷；
流利廣東話及普通話；基本英語溝通能力。
工作時間：24小時輪班工作，每班工作8小時
保安員
職務內容：
一般酒店保安員工作，包括酒店範圍巡邏、站崗、訪客登記、停車場閘機收費、客戶服務及處理突發事件等等。
職位要求：
1年或以上相關工作經驗；
高中學歷；
流利廣東話及普通話；基本英語溝通能力。
工作時間：24小時輪班工作，每班工作8小時
信息技術部
訊息技術員
職務內容：
軟、硬體設備維護：安裝、設定、維護和修理公司電腦、伺服器、印表機等硬體設備、作業系統、辦公室軟體等；
網路管理：維護和管理公司網路，及時發現和解決問題等。
職位要求：
1年相關工作經驗；
高等教育學歷(資訊工程、計算機科學、資訊管理等優先)；
流利廣東話、普通話及英語。
工作時間：24小時輪班工作，每班工作8小時
財務部
收益審計助理
職務內容：
核對前臺系統與財務系統的數據是否一致，檢查房間收入、取消費用、升級費用等是否正確記錄，確認每日現金、信用卡、電子支付等交易是否入帳，檢查是否有重複收費或漏收情況。
職位要求：
1年以上相關工作經驗；
高等教育學歷（會計學/財務管理/審計學/稅務等）；
流利廣東話、普通話及英語。
工作時間：09:00-18:30 (5天工作)
助理會計總帳
職務內容：
各項費用之發票、單據及帳務處理，並登錄至會計系統製作傳票；
處理客戶應收款項帳務；
處理其他一般費用申請之會計帳務；
協助會計師查帳資料提供；
負責文書資料處理及歸檔等。
職位要求：
1-2年相關工作經驗；
高等教育學歷(會計學、財稅金融相關)；
流利廣東話及普通話；基本英語溝通能力。
工作時間：09:00-18:30 (5天工作)
樓宇及工程設備部
工程技工 (機電、三行)
職務內容：
機電工程技工：
電氣設備的安裝、維修、保養，以及機械設備的維護和修理等；
室內外水電配管配線、照明燈具及電器設備安裝、建築物給排水系統維護、低壓配電線路維護等工作。
三行工程技工：
負責物業維修及保養工作，包括批灰、油漆、鋪設磁磚、防水、水喉維修等；
酒店傢俱維修、修補等。
處理漏水、防漏、更換鎖等雜項維修工作。
職位要求：
1年或以上相關工作經驗；
持建造業職安卡；
如有相關職業技能證明優先考慮；
高中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
設施維護技工
職務內容：
電氣設備的安裝、維修、保養，以及機械設備的維護和修理等；
室內外水電配管配線、照明燈具及電器設備安裝、建築物給排水系統維護、低壓配電線路維護等工作。
負責物業維修及保養工作，包括批灰、油漆、鋪設磁磚、防水、水喉維修等；
酒店傢俱維修、修補等。
處理漏水、防漏、更換鎖等雜項維修工作。
職位要求：
1年或以上相關工作經驗；
持建造業職安卡；
如有相關職業技能證明優先考慮；
高中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
值班經理 (弱電專業)
職務內容：
弱電專業, 熟悉酒店暖通, 給排水, 電氣
職位要求：
5年相關工作經驗；
管理經驗弱電專業；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
值班經理 (暖通專業)
職務內容：
暖通專業, 熟悉酒店弱電, 給排水, 電氣
職位要求：
5年相關工作經驗；
管理經驗暖通專業；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
聯絡員
職務內容：
BMS監控，接維修單，派單，一般酒店維修工作。
職位要求：
2年相關工作經驗；
高中學歷；
流利廣東話及普通話。
工作時間：24小時輪班工作，每班工作8小時
樓宇工程主管
職務內容：
負責建築, 裝修工程項目，內裝維修等。
職位要求：
5年建築裝修相關工作經驗；
管理經驗建築專業；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
餐飲部
餐廳經理
職務內容：
負責管理本司餐廳的日常運作，制定和執行員工技能培訓計劃；
有效控制營運成本，完成餐廳盈利指標；
建立良好的客戶關係，有效地管理服務質素及處理投訴；
制定推廣策略、拓展餐廳生意以提高餐廳盈利；
需執行其他同類職務及協調其他工作人員；
需通宵輪班 & 分班制 (落場更)。
職位要求：
3年或以上相關工作經驗；
高中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
餐廳副經理
職務內容：
負責協助經理管理本司餐廳的日常運作，制定和執行員工技能培訓計劃；
完成餐廳盈利指標；
建立良好的客戶關係，有效地管理服務質素及處理投訴；
制定推廣策略、拓展餐廳生意以提高餐廳盈利；
需執行其他同類職務及協調其他工作人員；
需通宵輪班 & 分班制 (落場更)
職位要求：
3年或以上相關工作經驗；
高中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
餐廳主任
職務內容：
負責協助副經理管理本司餐廳的日常運作，制定和執行員工技能培訓計劃；
建立良好的客戶關係，有效地管理服務質素及處理投訴；
需執行其他同類職務及協調其他工作人員；
通宵輪班 & 分班制 (落場更)
職位要求：
1年以上相關工作經驗；
高中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
餐廳領班
職務內容：
負責協助主任管理本司餐廳的日常運作，制定和執行員工技能培訓計劃；
建立良好的客戶關係，有效地管理服務質素及處理投訴；
需執行其他同類職務及協調其他工作人員；
需通宵輪班 & 分班制 (落場更)
職位要求：
1年以上相關工作經驗；
初中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
高級餐飲服務員
職務內容：
按服務標準向客人提供優質的餐飲服務體驗，包括接待及安排客人入座、點餐、傳菜、餐具攞設及保持用餐區域的清潔衛生熟悉菜單上所有的菜式和飲料，為客人介紹及推薦合適飲料產品搭配菜品；
按服務標準為顧客介紹各式菜品及其特色，與顧客建立良好關係；
以良好的服務態度解答客人的查詢及滿足客人的要求；
維持餐廳、營運及後勤區域整潔
職位要求：
1年以上相關工作經驗；
初中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
餐飲服務員
職務內容：
按服務標準向客人提供優質的餐飲服務體驗，包括接待及安排客人入座、點餐、傳菜、餐具攞設及保持用餐區域的清潔衛生熟悉菜單上所有的菜式和飲料，為客人介紹及推薦合適飲料產品搭配菜品；
按服務標準為顧客介紹各式菜品及其特色，與顧客建立良好關係；
以良好的服務態度解答客人的查詢及滿足客人的要求；
維持餐廳、營運及後勤區域整潔
職位要求：
無需相關工作經驗；
初中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
酒吧主管
職務內容：
協助餐廳水吧的日常運作，按既定標準高效準備、展示和提供飲料 通過熟悉的餐飲技能、豐富的知識和經驗維護好該區域的客戶關係保持水吧區域高標準的衛生整潔
職位要求：
3年或以上相關工作經驗；
初中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
調酒員
職務內容：
協助餐廳水吧的日常運作，按既定標準高效準備、展示和提供飲料 通過熟悉的餐飲技能、豐富的知識和經驗維護好該區域的客戶關係 保持水吧區域高標準的衛生整潔
職位要求：
1年以上相關工作經驗；
初中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
高級知客
職務內容：
確保團隊成員為賓客帶來五星級的禮遇及有效率的服務；
須以有禮態度為餐廳接待及招攬賓客，進行預約，編配座位及推廣活動等工作。
職位要求：
2年以上相關工作經驗；
初中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
知客
職務內容：
確保團隊成員為賓客帶來五星級的禮遇及有效率的服務；
須以有禮態度為餐廳接待及招攬賓客，進行預約，編配座位及推廣活動等工作。
職位要求：
1年以上相關工作經驗；
初中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
廚師 (中式/西式)
職務內容：
確保食物的存放日期，妥善貯存食物及消毒設備，並採取其他措施以確保食物的完整及品質 ；
準備及烹調菜單選項時應使用正確的烹調程式及食譜；
調味料、烹調原料、火喉、食物品質及擺置須乎合標準並達致客人期望；
履行工作時應按照食品衛生標準和其他法規。
職位要求：
2-3年相關工作經驗；
初中學歷；
流利廣東話及基本普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
廚師助理
職務內容：
協助廚房師傅們製作精美出品，材料清洗、斬切等，食材清點及補充。
職位要求：
1-2年相關工作經驗；
初中學歷；
流利廣東話及基本普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
廚房雜工
職務內容：
雜工主要負責協助食材裝卸、協助廚房清潔、內雜務，協助開市、收市等工作。
職位要求：
1-2年相關工作經驗；
初中學歷；
流利廣東話及基本普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
管事部副經理
職務內容：
負責清洗、整理及搬運餐飲器具及廚房設備用品；
需使用機器或相關化學物品完成工作；
維持廚房及餐飲場所整潔度；
需負責組織及督導從屬、安排工作及編製更表、並適時提供工作技能培訓；
需執行及協調與其職務相連之事宜。
職位要求：
3年或以上相關工作經驗；
高中學歷；
流利廣東話及基本普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
管事部主任
職務內容：
負責清洗、整理及搬運餐飲器具及廚房設備用品；
需使用機器或相關化學物品完成工作；
維持廚房及餐飲場所整潔度；
需負責安排工作及編製更表、並適時提供基本工作技能培訓；
需執行及協調與其職務相連之事宜
職位要求：
3年或以上相關工作經驗；
初中學歷；
流利廣東話及基本普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
高級管事員
職務內容：
按照主管的指示，完善地清洗餐飲器皿，執行清潔工作，遵照企業的高標準衛生和安全守則。
職位要求：
2-3年相關工作經驗；
初中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
管事員
職務內容：
按照主管的指示，完善地清洗餐飲器皿，執行清潔工作，遵照企業的高標準衛生和安全守則。
職位要求：
1-2年相關工作經驗；
初中學歷；
流利廣東話及普通話,英語優先。
工作時間：24小時輪班工作，每班工作8小時
以上工作地點：路環
申請方式：
有意者請將完整簡歷電郵至：recruitment@the13.com
$10k - 20k, $20k - 30k, $30k - 40k, Admin 行政, CS 客戶服務, F＆B 餐飲業, GM 綜合管理, Hotel 酒店業, HR 人力資源, JSCM16R4, Marketing 市場行銷及傳播, M08AJ
公教中心（酒店）招聘
公教中心 Catholic Centre
Innovate Your Career
Catholic Centre Opening Soon in Macau!
We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.
Join our unique family and shape your future career with us!
開創您的職業新篇章
澳門公教中心即將啟幕！
歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。
加入我們的大家庭，一同開創屬於您的職業未來！
Front Office
Front Office Manager / Assistant Front Office Manager
Responsibilities:
a. Front Office Operations Management:
Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly
Monitor and maintain the hotel’s property management system (PMS) and other relevant software
Ensure accurate handling of guest accounts, billing, and cashiering procedures
b. Guest Experience:
Ensure all guests receive a warm welcome and personalized service throughout their stay
Handle guest complaints and resolve issues in a timely and professional manner
Implement strategies to enhance guest satisfaction and loyalty
Maintain a visible presence in the lobby to interact with guests and address their needs
Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest
c. Team Leadership:
Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team
Conduct regular performance evaluations and provide coaching and feedback to team members
Create and manage staff schedules to ensure adequate coverage during peak periods
Foster a positive and collaborative work environment
d. Administrative Duties:
Prepare and analyze front office reports, including occupancy, revenue, and guest feedback
Monitor and control front office expenses within the budget
Maintain accurate records of guest interactions, incidents, and special requests
Collaborate with other departments to ensure seamless communication and coordination
Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management
Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time
e. Revenue Management:
Maximize room revenue by managing room inventory and implementing upselling strategies
Monitor competitor pricing and market trends to adjust rates and promotions accordingly
Work closely with the sales and marketing team to make bookings and occupancy
f. Compliance and Standards:
Ensure compliance with hotel policies, procedures, and brand standards
Maintain a safe and secure environment for guests and employees
Stay updated on industry trends and best practices to improve front office operations
Requirements:
Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage
High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
Relevant certificates in hospitality or guest service management are a plus
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable
Macau ID holder only
Concierge Supervisor
Responsibility:
Lead the concierge team and ensure high-quality service delivery
Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests
Handle guest complaints and provide prompt resolutions
Collaborate closely with Front Office and other departments to enhance guest experience
Train and guide concierge employees to follow hotel standards and procedures
Manage concierge resources and maintain a clean, organized work area
Build and maintain strong relationships with local vendors and travel partners
Requirement:
Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred
Bachelor’s degree in Hospitality Management
Strong knowledge of local attractions, transportation options, and business contacts
Excellent communication skills in English and Chinese
Strong leadership, problem-solving, and customer service skills
Willing to work shifts, weekends, and public holidays
Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)
Proficient in Microsoft office suite
Reception Agent
Responsibilities:
Handle guest check-in and check-out procedures
Respond to guest inquiries and provide relevant information and assistance
Address guest complaints and escalate issues to supervisors when necessary
Maintain a clean and organized front desk area in line with hotel standards
Coordinate with other departments to meet guest needs
Operate the property management system and accurately record guest information
Promote hotel services and facilities to enhance guest experience
Requirements:
Previous experience in hospitality or customer service is preferred
Good command of spoken and written in English and Chinese
Friendly, courteous, and with strong interpersonal skills
Willing to work shifts, weekends, and public holidays
Responsible, detail-oriented, and a good team player
Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
Proficient in Microsoft office suite
Reception Supervisor
Responsibilities:
Oversee daily front office activities including check-in, check-out, and guest inquiries
Ensure all front desk employees deliver courteous and efficient service according to hotel standards
Handle guest complaints and resolve issues promptly and professionally
Assist in employee scheduling, training, and performance monitoring
Coordinate with other departments to ensure guest needs are met
Monitor room availability and support revenue optimization strategies
Maintain accurate records and reports related to front office operations
Ensure the front desk area is clean, organized, and presentable at all times
Requirements:
Minimum 3 years of experience in front office roles
Strong leadership and communication skills
Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
Able to handle guest complaints with professionalism and empathy
Good command of spoken and written in English and Chinese
Proficient in Microsoft office suite
Detail-oriented, organized, and able to work under pressure
Willing to work shifts, weekends, and public holidays
Concierge Supervisor
Responsibilities:
Supervise concierge, bell, and door operations to ensure timely and professional guest assistance
Coordinate transportation, tours, dining reservations, and special arrangements
Oversee luggage handling, guest arrivals/departures, and door greeting services
Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations
Train and guide team members to uphold service standards and guest satisfaction
Handle VIP requests and resolve guest issues promptly and professionally
Build and maintain relationships with external vendors and service providers
Ensure compliance with hotel policies and local regulations
Requirement:
Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred
Bachelor’s degree in Hospitality Management
-trong knowledge of local attractions, transportation options, and business contacts
Excellent communication skills in English and Chinese
Strong leadership, problem-solving, and customer service skills
Willing to work shifts, weekends, and public holidays
Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)
Proficient in Microsoft office suite
Reservation Supervisor
Responsibilities:
Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)
Monitor booking channels and implement strategies to optimize occupancy and revenue
Handle complex booking requests, group reservations, and special arrangements
Train and guide reservation agents to maintain service standards and accuracy
Prepare reservation reports and assist in forecasting occupancy trends
Coordinate with front office and other departments to ensure seamless guest experience
Ensure compliance with hotel policies and local regulations
Requirements:
Minimum 3 years of experience in hotel reservations or related departments
Bachelor’s degree in Hospitality Management
Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)
Good communication skills in English and Chinese
Strong leadership, problem-solving skills, and attention to detail
Willing to work shifts, weekends, and public holidays
Proficient in Microsoft office suite
Senior Reception Agent / Reception Agent
Responsibilities:
- Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures
- Handle guest inquiries, reservations, and special requests promptly and professionally
- Assist in training and guiding junior reception agents to maintain service quality
- Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary
- Ensure accurate handling of payments, billing, and cashiering procedures
- Maintain a welcoming and professional environment at the reception desk
- Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction
Requirements:
- 1-2 years of experience in front office or reception operations within hospitality
- Previous experience in a senior or lead role preferred
- Good command of spoken and written in English and Chinese
- Friendly, courteous, and with strong interpersonal skills
- Willing to work shifts, weekends, and public holidays
- Responsible, detail-oriented, and a good team player
- Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
- Proficient in Microsoft office suite
Senior Concierge Agent / Concierge Agent
Responsibilities:
Welcome guests and assist with luggage handling and door services
Arrange transportation, tours, dining reservations, and respond to special requests
Provide accurate information about local attractions, events, and services
Maintain a professional and courteous demeanor at all times
Coordinate with other departments to ensure timely and seamless guest service
Uphold compliance with hotel policies, brand standards, and local regulations
Requirements:
1–2 years in concierge, bell, or guest services within hospitality preferred
Fresh candidates with strong customer service skills may be considered
Diploma or Certificate in Hospitality Management or related field preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Knowledge of local attractions, dining, and entertainment options
Ability to handle guest issues professionally and calmly under pressure
Basic Proficiency in Microsoft Office Suite and hotel systems
Reservation Agent
Responsibilities:
Process reservations via phone, email, and online booking platforms
Ensure accurate data entry in the Property Management System (PMS)
Respond promptly to guest inquiries and provide information on rates, availability, and hotel services
Assist with group bookings and special arrangements as required
Coordinate with front office and other departments to ensure smooth guest arrivals
Maintain compliance with hotel policies and service standards
Requirements:
1–2 years in reservations or front office operations within hospitality preferred
Fresh candidates with strong communication skills may be considered
Diploma or Certificate in Hospitality Management or related field preferred
Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
Good communication skills in English and Chinese
Friendly, courteous, and with strong interpersonal skills
Willing to work shifts, weekends, and public holidays
Detail-oriented, responsible, and a good team player
Proficient in Microsoft office suite
Senior Operator / Operator
Responsibilities:
Answer and transfer internal and external calls accurately to the appropriate department or room
Handle guest messages, wake-up calls, and other phone-related services
Report communication equipment issues and assist with basic troubleshooting
Coordinate with Front Office and other departments to ensure accurate message delivery
Maintain a clean and organized switchboard area
Assist in handling emergency calls and special situations according to hotel procedures
Requirements:
Previous experience in hospitality or customer service is preferred
Familiarity with PABX systems and basic hotel operations
Good communication skills in English and Chinese
Friendly, courteous, and with strong interpersonal skills
Willing to work shifts, weekends, and public holidays
Detail-oriented, responsible, and a good team player
Proficient in Microsoft office suite
Guest Services
Senior Guest Services Manager / Guest Services Manager
Responsibilities:
Manage guest services team to ensure consistent service standards
Oversee smooth execution of check-in and check-out procedures
Handle guest complaints and special requests with effective solutions
Coordinate with housekeeping, front office, and other departments
Follow up on VIP guest arrangements and personalized services
Monitor daily operations and optimize service workflows
Train, guide, and evaluate front-line staff performance
Participate in planning and implementing guest satisfaction initiatives
Requirements:
5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.
Bachelor’s degree in Hospitality Management.
Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).
Proficient in Microsoft office suite
Hold relevant certifications in hospitality or guest service management.
Strong communication, coordination, and leadership skills
Familiarity with guest service procedures
Ability to handle emergencies under pressure
Proficient in both Chinese and English.
Detail-oriented with a strong service mindset
Willingness to work shifts and on holidays
Senior Guest Services Officer / Guest Services Officer
Responsibilities:
Answer guest inquiries about hotel services and local attractions
Handle service requests via phone, email, or in person
Assist guests with bookings for transport, dining, or tours
Maintain a clean and professional front desk area
Record and follow up on guest feedback and complaints
Support luggage storage and lost-and-found handling
Coordinate with other departments to fulfill guest needs
Requirements:
Strong communication and customer service skills
Familiarity with basic front desk procedures and systems
Friendly demeanor, professional appearance, and proper etiquette
Ability to stay composed in a fast-paced environment
Basic English proficiency for guest interaction
Willingness to work shifts, nights, and holidays
Prior experience in hospitality or customer service is a plus
Proficient in Microsoft office suite
Food & Beverage
Head Chef
Responsibilities:
Oversee the daily kitchen operations, including food preparation, cooking, and presentation
Ensure all dishes meet the hotel’s quality, taste, and consistency standards
Supervise and coordinate the work of kitchen staff during shifts
Monitor inventory levels of food supplies and kitchen equipment
Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences
Contribute creative ideas for new dishes and seasonal specials
Ensure all recipes and portion sizes are followed accurately
Ensure all food served meets the hotel’s quality standards and guest expectations
Address guest feedback and complaints related to food quality or service promptly and professionally
Collaborate with the Food and Beverage team to enhance the overall dining experience
Requirements:
Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.
High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred
Relevant certificates in food safety and sanitation (e.g., HACCP) are required.
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in F&B management software and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Sous Chef
Responsibilities:
Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation
Ensure all dishes meet the hotel’s quality, taste, and consistency standards
Supervise and coordinate the work of kitchen staff during shifts
Monitor inventory levels of food supplies and kitchen equipment
Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences
Contribute creative ideas for new dishes and seasonal specials
Ensure all recipes and portion sizes are followed accurately
Ensure all food served meets the hotel’s quality standards and guest expectations
Address guest feedback and complaints related to food quality or service promptly and professionally
Collaborate with the Food and Beverage team to enhance the overall dining experience
Requirements:
Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.
High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred
Relevant certificates in food safety and sanitation (e.g., HACCP) are required.
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in F&B management software and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Chef de Partie
Responsibilities:
Plan and prepare a variety of dishes according to menu specifications.
Supervise kitchen staff and delegate tasks effectively.
Ensure food quality, taste, and presentation meet standards.
Train line cooks and kitchen assistants to follow the recipe and standards.
Monitor inventory and order supplies as needed.
Maintain cleanliness and hygiene in all kitchen areas.
Follow hygiene (HACCP) safety regulations and company policies.
Develop new recipes and contribute to menu innovation.
Manage kitchen operations during busy service hours.
Requirements:
High school diploma or equivalent is required.
Proven experience as a Chef or in a similar culinary role.
Strong knowledge of cooking techniques and kitchen equipment.
Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).
Ability to lead and motivate a kitchen team.
Creativity and passion for food presentation and flavor.
Good time management and organizational skills.
Willingness to work flexible hours, in shifts, including weekends and holidays.
Demi Chef
Responsibilities:
Plan and prepare a variety of dishes according to menu specifications.
Supervise kitchen staff and delegate tasks effectively.
Ensure food quality, taste, and presentation meet standards.
Train line cooks and kitchen assistants to follow the recipe and standards.
Monitor inventory and order supplies as needed.
Maintain cleanliness and hygiene in all kitchen areas.
Follow hygiene (HACCP) safety regulations and company policies.
Develop new recipes and contribute to menu innovation.
Manage kitchen operations during busy service hours.
Requirements:
High school diploma or equivalent is required.
Proven experience as a Chef or in a similar culinary role.
Culinary certification or relevant training is preferred.
Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus
Strong knowledge of cooking techniques and kitchen equipment.
Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).
Ability to lead and motivate a kitchen team.
Creativity and passion for food presentation and flavor.
Good time management and organizational skills.
Chef
Responsibilities:
Plan and prepare a variety of dishes according to menu specifications
Supervise kitchen staff and delegate tasks effectively
Ensure food quality, taste, and presentation meet standards
Monitor inventory and order supplies as needed
Maintain cleanliness and hygiene in all kitchen areas
Follow food safety regulations and company policies
Develop new recipes and contribute to menu innovation
Manage kitchen operations during busy service hours
Requirements:
Proven experience as a Chef or in a similar culinary role
Strong knowledge of cooking techniques and kitchen equipment
Familiarity with food safety and hygiene standards
Ability to lead and motivate a kitchen team
Creativity and passion for food presentation and flavor
Good time management and organizational skills
Willingness to work flexible hours, including weekends and holidays
Culinary certification or relevant training is preferred
Chef Assistant
Responsibilities:
Assist in preparing ingredients for cooking
Follow instructions from Chef during food preparation
Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.
Operate basic kitchen equipment safely; Help with plating and presentation of dishes
Comply with food safety and hygiene standards
Requirements:
Basic knowledge of cooking techniques and kitchen operations
Willingness to learn and follow instructions
Ability to work in a fast-paced environment
Good hygiene and cleanliness habits
Team player with a positive attitude
Physical stamina to handle kitchen duties
Flexibility to work shifts, including weekends and holidays
Culinary training or relevant experience is an advantage
Stewarding Supervisor
Responsibilities:
Manage and schedule the entire stewarding team.
Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.
Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.
Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.
Oversee the proper operation and the maintenance of equipment.
Coordinate with the Executive Chef and kitchen department heads to support their operational needs.
Manage waste disposal and recycling programs efficiently.
Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.
Requirements:
Proven experience as a Chief Steward or similar role in a high-volume kitchen.
In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.
Strong leadership and team management abilities.
Excellent organizational and inventory management skills.
Ability to work under pressure in a fast-paced, hot, and humid environment.
Good communication skills to interact effectively with kitchen and purchasing departments.
Basic mechanical knowledge for troubleshooting machines is a plus.
Willingness to work shifts, including weekends and holidays.
Steward
Responsibilities:
Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.
Dispose of waste and recyclables according to established procedures.
Assist with receiving and storing deliveries as needed.
Follow all safety and sanitation protocols (e.g., HACCP).
Support other kitchen staff with basic tasks when required.
Requirements:
Previous experience in hospitality or kitchen operations is preferred
Basic knowledge of hygiene and food safety standards
Ability to work efficiently in a fast-paced environment
Physically fit and able to handle cleaning tasks and equipment
Team-oriented with good communication skills
Willingness to work shifts, including weekends and holidays
Attention to detail and a strong sense of responsibility
Basic understanding of kitchen tools and equipment
Food & Beverage Manager
Responsibilities:
Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.
Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.
Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.
Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.
Ensure a high level of guest satisfaction by delivering exceptional dining experiences.
Address guest feedback and complaints promptly and professionally.
Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.
Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.
Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.
Conduct regular performance evaluations and provide coaching and feedback to team members.
Create and manage staff schedules to ensure adequate coverage during peak periods.
Foster a positive and collaborative work environment.
Manage department’s budget, including revenue targets and cost control.
Monitor and analyze financial performance, including sales, costs, and profitability.
Implement strategies to maximize revenue and minimize expenses.
Ensure accurate billing and cash handling procedures are followed.
Ensure compliance with local health, safety, and sanitation regulations.
Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.
Stay updated on industry trends and best practices to improve restaurant operations.
Requirements:
Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.
High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.
Relevant certificates in food safety and sanitation (e.g., HACCP) are required.
Strong culinary skills and a passion for food innovation
Excellent leadership and team management abilities
Strong organizational and time management skills
Ability to work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Macau ID holder only
Restaurant Manager / Restaurant Supervisor
Responsibility:
Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service
Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations
Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality
Monitor inventory levels of food, beverages, and supplies, and manage procurement processes
Requirement:
5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage
Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
Relevant certificates in food safety and sanitation (e.g., HACCP) are required
Proficient in restaurant management software and Microsoft Office Suite
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in restaurant management software and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable
Willingness to work flexible shifts, including weekends and holidays
Senior Restaurant Captain / Restaurant Captain
Job Description:
Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service
Monitor food quality, assist in inventory checks and prevent unnecessary expenses
Address guest feedback and complaints promptly and professionally
Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality
Promote upselling and verify accurate billing procedures
Support the setup and execution of events
Enforce hygiene (HACCP) and safety regulations
Report maintenance issues and conduct routine equipment checks
Perform other operational tasks as required
Job Requirements:
4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable
Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred
Basic financial knowledge (inventory control, cost management, daily reporting)
Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)
Good command of spoken and written Chinese and English
Bartender
Responsibilities:
Mix and serve various alcoholic and non-alcoholic beverages
Greet guests and provide friendly, professional service
Manage bar inventory and conduct regular stock checks
Keep the bar area clean and organized
Recommend drinks and promote sales
Handle customer orders and process payments
Monitor alcohol consumption to ensure guest safety
Assist in preparing garnishes, fruits, and bar snacks
Requirements:
Knowledge of spirits, cocktails, and mixing techniques
Strong communication and customer service skills
Ability to work in a fast-paced environment
Responsible and detail-oriented
Willingness to work shifts and holidays
Bartending certification is a plus
Prior bartending experience preferred
Waiter
Responsibilities:
Greet customers and escort them to their seats
Present menus and answer questions about dishes
Take and accurately record food and drink orders
Serve meals and beverages promptly
Attend to customer needs and requests
Clear tables and reset for the next guests
Handle billing and payment transactions
Coordinate with kitchen and other staff
Requirements:
Strong communication and customer service skills
Ability to work efficiently in a fast-paced environment
Basic knowledge of food service and etiquette
Physical stamina to stand and carry trays for long periods
Attention to detail and hygiene standards
Teamwork and collaboration abilities
Flexibility to work shifts, evenings, and holidays
Prior experience is a plus
Housekeeping
Executive Housekeeper / Assistant Executive Housekeeper
Responsibilities:
Housekeeping Operations Management
Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services
Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards
Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities
Team Leadership
Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel
Conduct regular performance evaluations and provide coaching and feedback to team members
Create and manage staff schedules to ensure adequate coverage during peak periods
Foster a positive and collaborative work environment
Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours
Guest Satisfaction
Ensure guest rooms and public areas are cleaned and maintained to the highest standards
Address guest complaints and concerns related to housekeeping promptly and professionally
Implement strategies to enhance guest satisfaction and loyalty
Conduct regular inspections of guest rooms and public areas to ensure quality standards are met
Budget and Cost Control
Prepare and manage the housekeeping department’s budget
Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance
Identify cost-saving opportunities without compromising quality
Coordination with Other Departments
Collaborate with the front office, maintenance, and other departments to ensure seamless operations
Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas
Work closely with the front office to manage room status and ensure timely room turnover
Compliance and Standards
Ensure compliance with health, safety, and sanitation regulations
Maintain a safe and secure environment for guests and employees
Stay updated on industry trends and best practices to improve housekeeping operations
Requirements:
Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage
High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
Relevant certificates in housekeeping or hospitality management are a plus
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in housekeeping management software and Microsoft Office Suite
Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Macau ID holder only
Housekeeping Supervisor
Responsibility:
Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services
Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards
Develop and implement housekeeping procedures and protocols to improve efficiency and quality
Monitor and manage inventory of cleaning supplies, linens, and amenities
Requirements:
Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.
Bachelor’s degree in Hospitality Management
Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Linen Room Supervisor
Responsibility:
Supervise, schedule and train linen room staff.
Maintain linen/uniform room organization and conduct regular inspections.
Coordinate with laundry and other departments.
Manage linen/uniform inventory and prepare approved orders.
Inspect all linen/uniforms before issuing and arrange repairs.
Report any damage or losses.
Follow all hotel SOPs and procedures.
Maintain professional grooming standards.
Promote teamwork and positive work behavior.
Perform additional duties as assigned.
Job Requirement:
Minimum 3 years of experience in linen room / laundry operations
Bachelor’s degree in Hospitality Management
Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.
Familiar with textile characteristics and professional laundry standards
Skilled in operating industrial laundry equipment and linen management systems.
Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.
Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.
Flexible schedule availability (including night shifts, weekends, and holidays).
Fluent in Cantonese and Mandarin, with good English communication skills
Able to work under pressure and adapt to shift schedules.
Housekeeping Coordinator
Responsibilities:
Answer calls promptly and professionally, relay messages to relevant staff
Coordinate room status changes between Front Office & Housekeeping
Process lost & found items properly
Submit urgent maintenance requests to Engineering
Prepare daily room attendant assignments and room assignments
Generate and review occupancy reports (OOO/VIP/arrivals/departures)
Manage guest loan items with proper documentation
Follow all hotel SOPs and grooming standards
Demonstrate professional conduct and teamwork
Perform additional duties as assigned by superior
Requirements:
High school diploma or above
With related experience is advance
Senior Room Attendant / Room Attendant
Responsibilities:
Sorts soiled linen / uniforms and forwards to the Laundry.
Maintains the area of responsibility in a clean and orderly manner.
Ensures proper shelving of the clean linen / uniforms.
Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.
Prepares clean linen according to the requisition.
Assists the supervisor in checking inventory.
Performs any other duties as directed by the Linen Room Supervisor.
Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.
Maintains personal grooming as per Hotel’s standard.
Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.
Requirements:
Minimum 1 year of room cleaning experience (hotel experience preferred).
Proficient in standard room cleaning procedures.
Proper use of various cleaning equipment and chemicals.
Proper handling of lost-and-found items.
Works well with colleagues to accomplish collaborative tasks.
Able to work under pressure and adapt to shift schedules.
Public Area Attendant
Responsibilities:
Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.
Ensures equipment is well-maintained and reports defects to supervisors.
Follows hotel safety, emergency, and pest control procedures.
Handles lost-and-found items promptly.
Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.
Performs additional duties as assigned and promotes teamwork.
Requirements:
Able to identify cleaning requirements for different materials.
Capable of prolonged standing work.
Diligent and detail-oriented, able to complete tasks independently.
Works well with colleagues to accomplish collaborative tasks.
Able to work under pressure and adapt to shift schedules.
Seamstress
Responsibilities:
Professionally alter/repair uniforms, drapes and linens to hotel standards.
Maintain an organized inventory of sewing supplies.
Ensure equipment and work area remain clean and functional.
Complete assigned tasks from Linen Room Supervisor.
Strictly follow all hotel and departmental procedures.
Maintain proper personal appearance standards.
Exhibit professional conduct and teamwork.
Requirements:
Prior experience in tailoring or related work is preferred.
Familiarity with various fabrics and sewing techniques.
Detail-oriented, responsible, and able to work independently.
Good time management skills.
Able to adapt to hotel working environment and shift schedules.
Basic communication skills and a strong sense of teamwork.
Able to work under pressure and adapt to shift schedules.
Safety Assurance
Safety Assurance Team Leader
Responsibility:
Supervisor all security operations, including surveillance systems, access control, and patrol
Respond promptly to security incidents, emergencies, and guest complaints
Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel
Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service
Requirements:
Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry
Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus
Possession of First Aid and CPR certification is an advantage
Excellent communication and interpersonal abilities
Proficiency in using security systems and technology
Ability to remain calm and make quick decisions under pressure
Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable
Safety Supervisor
Responsibilities:
Develop and implement hotel security policies and emergency plans
Supervise daily duties and shift schedules of security staff
Conduct safety training to enhance staff awareness
Handle emergencies and report to management promptly
Regularly inspect surveillance systems, fire equipment, and evacuation routes
Maintain effective communication with police, fire departments, and other external agencies
Plan and execute security measures for major hotel events
Prepare security reports and recommend improvements
Requirements:
Minimum 3 years of experience in hotel or property security management
Familiarity with security systems, fire equipment, and emergency procedures
Strong organizational, coordination, and leadership skills
Ability to handle emergencies and make quick decisions independently
Excellent communication skills and customer service mindset
Willingness to work shifts and on holidays
Security certification or relevant professional license preferred
Senior General Services Attendant / General Services Attendant
Responsibilities:
Patrol all hotel areas to ensure safety and eliminate hazards
Handle security-related issues for guests and staff
Monitor surveillance systems and report irregularities promptly
Assist in managing emergencies and unexpected incidents
Control access at entrances and exits for people and vehicles
Support fire drills and safety training activities
Maintain order in public areas and prevent disputes or disturbances
Keep duty logs and report work status to supervisors
Requirements:
Prior experience in hotel or property security is preferred
Physically fit and able to work shifts, including night shifts
Good observation skills and ability to respond to emergencies
Responsible and detail-oriented work ethic
Basic communication skills and customer service awareness
Familiarity with security equipment and procedures is a plus
Basic Security Training Course certification is preferred
Estate
Assistant Estate Manager
Responsibilities:
Facilities Management:
Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.
Ensure preventive and corrective maintenance schedules are implemented effectively.
Budget & Cost Control:
Prepare and manage annual facilities budget.
Monitor expenses and identify cost-saving opportunities without compromising quality.
Compliance & Safety:
Ensure compliance with local regulations, health and safety standards, and environmental requirements.
Conduct regular inspections and risk assessments to maintain a safe environment.
Vendor & Contractor Management:
Source, negotiate, and manage contracts with service providers and contractors.
Monitor performance and ensure service level agreements are met.
Team Leadership:
Supervise and develop employees, ensuring high performance and adherence to standards.
Provide training and guidance on operational procedures and safety protocols.
Project Management:
Plan and oversee renovation, repair, and improvement projects.
Requirements:
Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.
Minimum 8 years of experience in facilities or estate management.
Strong knowledge of building systems, maintenance practices, and safety regulations.
Excellent leadership, communication, and organizational skills.
Problem-solving and decision-making ability.
Budgeting and financial management skills.
Strong negotiation and vendor management capabilities.
Ability to work under pressure and handle multiple priorities.
Proficiency in MS Office and facilities management software.
Macau Electrical Technician Certifications is preferred.
Estate Team Leader
Responsibilities:
Oversee the installation, operation, and maintenance of all property systems and equipment.
Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.
Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.
Perform regular maintenance to ensure optimal functioning of equipment.
Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.
Maintain accurate records and documentation for engineering operations.
Stay up to date with the latest industry regulations and best practices.
Perform other tasks assigned by Department Head.
Requirements:
Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.
Minimum 6 years of relevant experience in coordinating MEP services.
Familiar with MEP or Hotel Services requirements and standards.
Self-motivated and can work independently and have sound problem-solving skills.
Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.
Good command of both spoken and written Chinese and English.
Excellent interpersonal and communication skills.
Willingness to work shifts and on holidays.
Immediately available is preferable.
Duty Engineer
Responsibilities:
Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties
Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems
Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met
Perform regular maintenance to ensure optimal functioning of equipment
Stay up to date with the latest industry regulations and best practices
Perform other tasks assigned by Manager
Requirements:
Minimum 2 years of relevant experience on coordination of MEP services
Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field
Familiar with MEP or Building Services requirements and standards
Self-motivated and can work independently and sound problem-solving skills
Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel
Good command of both spoken and written Chinese and English
Excellent interpersonal and communication skills
Immediately available is preferable
Engineer / Technician
Responsibilities:
Conduct routine inspections and maintenance of hotel equipment.
Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.
Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)
Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)
Assist in scheduled service and preventive maintenance.
Maintain repair logs and report irregularities.
Ensure all engineering operations comply with safety standards.
Provide technical support for hotel events or emergencies.
Coordinate with other departments to resolve facility-related issues.
Requirements:
Minimum 1 years of relevant experience.
Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field
Familiar with MEP or Building Services requirements and standards
Self-motivated and can work independently and sound problem-solving skills
Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel
Good command of both spoken and written Chinese and English
Excellent interpersonal and communication skills
Immediately available is preferable
Operations
Coordination Team Leader
Responsibilities:
Assist the Director of Operations or department heads in organizing daily operations
Follow up on interdepartmental coordination to ensure effective communication and execution
Compile and analyze operational data, providing reports and improvement suggestions
Monitor departmental workflows to ensure compliance with hotel standards
Address guest or staff operational concerns and propose solutions
Support training and administrative tasks such as scheduling and documentation
Assist in driving service quality enhancement and operational efficiency initiatives
Requirements:
Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred
Minimum 2 years of experience in hotel or related industry operations coordination
Familiar with basic workflows of hotel departments
Good communication skills in English and Chinese
Strong organizational, analytical, and problem-solving skills
Proficient in office software and report preparation (e.g., Excel, PowerPoint)
Responsible, detail-oriented, and a good team player
Able to work shifts and adapt to a fast-paced environment
Coordination Officer
Responsibilities:
Assist Coordination Team Leader or department heads in organizing daily operational tasks
Follow up on interdepartmental coordination to ensure effective communication and execution
Compile and analyze operational data, providing reports and improvement suggestions
Monitor departmental workflows to ensure compliance with hotel standards
Address guest or staff operational concerns and propose solutions
Support training and administrative tasks such as scheduling and documentation
Assist in driving service quality enhancement and operational efficiency initiatives
Requirements:
Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred
Minimum 2 years of experience in hotel or related industry operations coordination
Familiar with basic workflows of hotel departments
Good communication skills in English and Chinese
Strong organizational, analytical, and problem-solving skills
Proficient in office software and report preparation (e.g., Excel, PowerPoint)
Responsible, detail-oriented, and a good team player
Able to work shifts and adapt to a fast-paced environment
Sales & Marketing
Marketing Manager / Assistant Marketing Manager
Responsibilities:
Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives
Create annual marketing plans, including specific goals and budgets
Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences
Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions
Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives
Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities
Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests
Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty
Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence
Proofread all marketing collaterals before publishment to ensure accuracy and consistency
Requirements:
Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry
Bachelor’s degree in Business, Marketing, or a related field
Presentable, creative, self-motivated, responsible, organized, team player with good time management skills
Mature with a positive mindset and a good team player
Knowledge of the local market and industry trends
Excellent communication, presentation, and negotiation skills
Computer proficiency is required
Fluency in both spoken and written English and Chinese
Macau ID holder only
Candidates with less experien
Sales Manager / Assistant Sales Manager
Responsibilities:
Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets
Explore, identify, and develop new opportunities
Perform sales activities to meet corporate objectives
Ensure completeness and validity of customer orders, and coordinate with various departments
Monitor and evaluate sales activities to achieve desired business goals
Service new and existing clients
Conduct market research to monitor industry trends and competitor activities
Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience
Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement
Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events
Establish strong relationships with key clients, negotiate and prepare contracts
Perform other tasks assigned by the Senior Sales Manager
Proofread all sales collaterals before publishment to ensure accuracy and consistency
Requirements:
Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry
Presentable, creative, self-motivated, responsible, organized, team player with good time management skills
Mature with a positive mindset and a good team player
Knowledge of the local market and industry trends
Excellent communication, presentation, and negotiation skills
Computer proficiency is required
Fluency in both spoken and written English and Chinese
Macau ID holder only
Candidates with less experience will be considered for the position of Assistant Sales Manager
Senior Marketing Officer
Responsibilities:
Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising
Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.
Conduct market research, coordinate promotional activities, and assist in managing marketing projects
Adherence to company policies and perform other duties as assigned by superior to meet business needs
Requirements:
Bachelor's degree in Marketing, Communications, or a related field
Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred
Experience in executing marketing campaigns
Proficient in digital marketing tools, social media platforms, and graphic design
Good command of written and verbal communication in Chinese and English
Sales Executive
Responsibility:
Handle all sales-related documentation, activities and reports
Manage accounts and maintain client relationships
Assist in sales strategy planning and perform market and competitor analysis
Adherence to company policies and perform other duties as assigned by superior to meet business needs
Requirement:
Minimum 1 year of sales experience, preferably in hospitality
Diploma in Hospitality Management, Business Administration or a related field
Finance
Finance Supervisor - Account Payable & Costing
Responsibilities:
Assist superiors in daily tasks focused on account payable and costing;
Ensure all inventory items have unit cost and be classified in its proper category;
Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;
Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;
Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;
Participate in month end stock taking and assist Auditor for annual stock taking;
Prepare stock take variance report and investigate the reasons;
Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;
Reconciliation of vendor statement against system statement accounts;
Lead AP processing;
Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;
Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;
Other duties or ad-hoc tasks assigned by superiors;
Requirements:
Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry
Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus
Ability to meet deadline
Detail-oriented team player with financial analytical skills.
Macau ID holder only
Finance Supervisor - Account Receivable & Income Audit
Responsibility:
Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;
Prepare journals, daily operating report and reconciliation;
Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;
Prepare daily report reflecting total sales and submitted to Financial Controller & Management;
Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.
Verify and update invoices, debit and credit notes, vouchers and receipts to guests;
Reconciliation of receivable statement against system statement accounts;
Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;
Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;
Ensure that vouchers are presented in numerical sequence and are properly accounted for;
Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor
Other duties or ad-hoc tasks assigned by superiors;
Requirement:
Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus
Ability to meet deadline
Detail-oriented team player with financial analytical skills.
Finance Assistant (AR & Income Audit)
Responsibility:
Process invoices, debit and credit notes, vouchers and receipts to guests;
Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;
Sort out, filing, archiving relevant AR & Income audit supporting documents;
Audit and trace the bank records for accuracy of cash/bank receipt;
Act as cashier substitute when necessary.
Other duties or ad-hoc tasks assigned by superiors;
Requirement:
Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Fresh graduate is welcome
Software: Words, Excel, Powerpoint, SageX3.
Ability to meet deadline
Detail-oriented team player with financial analytical skills
Finance Assistant (AP & Costing)
Responsibility:
Prepare payment vouchers, cheque, remittance;
Ensure regular payment are handled on times;
Sort out, filing, archiving relevant AP & Costing supporting documents;
Participate in month end stock taking and assist Auditor for annual stock taking;
Messenger for banks, supplier and government departments etc;
Other duties or ad-hoc tasks assigned by superiors;
Requirement:
Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Fresh graduates are welcome
Software: Word, Excel, PowerPoint, SageX3
Ability to meet deadline
Detail-oriented team player with financial analytical skills
Purchasing Supervisor
Responsibilities:
Assist to establish and implement purchasing department policies & procedures
Advise superior on ways to improve effectiveness and efficiency of Purchasing department
Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors
Research potential vendors, compare and evaluate offers from suppliers
Negotiate contract terms for agreement and pricing
Track orders and ensure timely delivery
Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products
Other duties or ad-hoc tasks assigned by superiors
Requirements:
Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Mandarin, Cantonese (English is a plus)
Software: Words, Excel, Powerpoint
Macau ID holder only
Senior Receiving Assistant
Responsibilities:
Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.
Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.
Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.
Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.
Facilitate the process for supplier returns or exchanges as required.
Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).
Perform other duties or ad-hoc tasks as assigned by superiors
Requirement:
High school graduate or above.
Minimum of 1 year of experience in a receiving or related role within the hospitality industry.
Strong attention to detail and commitment to accuracy in documentation and inventory records.
Good organizational and time-management skills to handle the flow of daily deliveries.
Effective communication and interpersonal skills for coordinating with suppliers and internal departments.
Basic problem-solving skills to address discrepancies and non-conforming deliveries.
Certification in inventory management or related field is an advantage.
Must be a Macau ID holder
Warehouse Assistant
Responsibility:
Conduct monthly full counts & daily spot checks;
Investigate variances and implement corrective actions;
Monitor temperature logs for cold room (e.g. -18C to 4C);
Update stock movements in Sage X3 System;
Identify slow-moving items for utilization;
Minimize spoilage or obsolescence losses;
Organize storage by category (food/beverage/cleaning zones);
Enforce First-In-First-Out (FIFO) policy;
Distribute requested items to user departments;
Requirement:
High school graduated or above
Good command of spoken and written Mandarin, Cantonese (English is a plus)
Software: Words, Excel, Powerpoint
General Cashier
Responsibility:
Responsible for cash management of hotel;
Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;
Responsible for cash paperwork processing and making statements;
Assist the hotel finance department with daily affairs and operations.
Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;
Manage, train and guide departmental cashiers on proper cash handling and reporting standards;
Requirement:
Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above
Good command of spoken and written Mandarin, Cantonese (English is a plus)
Proficient in Microsoft Office Suite and Infrasys POS
Flexible with rotating shift schedules
Cashier
Responsibilities:
Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.
Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).
Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).
Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.
Clean and organize the checkout counter work area, ensuring a tidy and professional environment.
Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.
Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.
Requirements:
High school graduate or above.
Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).
Must be willing and able to work in shifts (including nights, weekends, and holidays).
Information Technology
Information Technology Manager / Assistant Information Technology Manager
Responsibilities:
Infrastructure Design & Management:
Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation
Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization
Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)
Cybersecurity & Compliance:
Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection
Ensure compliance and other regulations; develop incident response and disaster recovery plans
Conduct regular audits and system updates
Vendor & Project Coordination:
Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)
Lead ELV system improvements, including CCTV redundancy and network isolation
Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget
Team & User Support:
Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools
Provide technical guidance to staff, resolve IT issues, and maintain system documentation
Lead a small IT team
Other duties or ad-hoc tasks assigned by superiors
Requirements:
Degree or diploma in Computer Science, Information Technology, or a related field
Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments
Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)
Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage
Experience with automation and scripting (e.g., PowerShell, Python)
Knowledge of database management systems (e.g., SQL Server, MYSQL)
Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings
Good command of spoken and written Chinese and English
Macau ID holder only
Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager
Information Technology Team Leader
Responsibilities:
Manage the technical support team to ensure smooth daily IT support operations.
Develop and optimize technical support processes and standards to enhance service quality and efficiency.
Assign and track team tasks to ensure timely issue resolution.
Provide second-level technical support for complex technical problems.
Prepare technical documentation, user manuals, and training materials.
Assist in system maintenance and updates.
Coordinate with other departments to ensure IT services meet business needs.
Requirements:
Bachelor’s degree or above in Computer Science, Information Technology, or related field.
At least 5 years of IT support experience, with 2+ years in a team leadership role.
Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.
Strong team management and cross-departmental communication skills.
Ability to write technical reports and process documentation.
Microsoft or networking certifications preferred.
ITIL Foundation or related certification preferred.
Human Resources
Human Resources Manager / Assistant Human Resources Manager
Responsibilities:
Provide administrative support to HR, including but not limited to:
Managing employee records and databases
Coordinating new hire orientations and employee onboarding
Processing employee paperwork and benefits
Maintaining confidentiality and handling sensitive HR matters
Assist in the recruitment process, including but not limited to:
Posting job advertisements and managing job applications
Coordinating interviews and assessments
Conducting background checks and reference checks
Develop and implement employee engagement initiatives, including but not limited to:
Organizing employee events and activities
Conducting employee surveys and focus groups
Developing internal communications and company newsletters
Ensure compliance with labor laws and regulations, including but not limited to:
Managing staff's compensation claims and return-to-work programs
Conducting workplace investigations and disciplinary actions
Maintaining accurate records of employee attendance and leave
Assist in the development and implementation of HR policies and procedures
Perform other HR-related tasks as required
Requirements:
Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry
Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field
Proficiency in Microsoft Office and HR software
Excellent organizational skills
Ability to maintain confidentiality and handle sensitive HR matters
Knowledge of labor laws and regulations in Macau
Strong interpersonal abilities and communication skills
Good command of spoken and written Chinese and English
Senior Human Resources Officer / Human Resources Officer
Responsibilities:
Provide administrative support to HR, including but not limited to:
Managing employee records and databases
Coordinating new hire orientations and employee onboarding
Processing employee paperwork and benefits
Maintaining confidentiality and handling sensitive HR matters
Assist in the recruitment process, including but not limited to:
Posting job advertisements and managing job applications
Coordinating interviews and assessments
Conducting background checks and reference checks
Develop and implement employee engagement initiatives, including but not limited to:
Organizing employee events and activities
Conducting employee surveys and focus groups
Developing internal communications and company newsletters
Ensure compliance with labor laws and regulations, including but not limited to:
Managing staff's compensation claims and return-to-work programs
Conducting workplace investigations and disciplinary actions
Maintaining accurate records of employee attendance and leave
Assist in the development and implementation of HR policies and procedures
Perform other HR-related tasks as required
Requirements:
Minimum 3-5 years of experience in HR, preferably in the hospitality industry
Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field
Proficiency in Microsoft Office and HR software
Excellent organizational skills
Ability to maintain confidentiality and handle sensitive HR matters
Knowledge of labor laws and regulations in Macau
Strong interpersonal abilities and communication skills
Good command of spoken and written Chinese and English
Human Resources Assistant
Responsibilities:
Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews
Communicate with candidates throughout the hiring process
Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions
Ensure all new employee paperwork is completed and processed
Maintain and update employee records in the HR database, ensuring accuracy and confidentiality
Assist with the preparation of HR reports and metrics
Support the coordination of training sessions and employee development programs
Assist in tracking employee training and development activities
Help ensure compliance with labor laws and company policies
Assist in the implementation of HR policies and procedures
Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries
Assist in organizing HR events and employee engagement activities
Good command of spoken and written Chinese and English
Macau ID holder only
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
Knowledge of HR principles and practices is an advantage
Strong organizational and time management skills
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and HR software
Ability to maintain confidentiality and handle sensitive information
Executive Office
Assistant to General Manager
Responsibilities:
Assist the General Manager in daily operations and strategic planning
Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements
Prepare reports, presentations, and correspondence as needed
Facilitate communication and collaboration with other departments to ensure seamless operations
Attend meetings, take minutes, and follow up on action items
Support budget preparation and financial reporting
Coordinate special projects and initiatives as directed by the General Manager
Maintain and organize files and records for easy access and reference
Handle guest inquiries and concerns, ensuring prompt resolution
Requirements:
Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry
Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field
Exceptional organizational and time management skills, with a keen eye for detail
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software
Ability to multitask, prioritize effectively, and thrive in a fast-paced environment
Discretion and integrity in handling confidential information and sensitive matters
A proactive approach to problem-solving and a commitment to excellence
Ability to work independently and as part of a team
Knowledge of hospitality operations and industry trends is an advantage
Strong interpersonal abilities and diplomatic communication skills
Good command of spoken and written Chinese and English
Secretary
Responsibilities:
Provide high-level administrative support to the General Manager
Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision
Prepare and organize reports, presentations, and documents for meetings
Conduct research, compile data, and produce insightful analyses to support decision-making processes
Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness
Handle correspondence, including emails, phone calls, and letters, ensuring timely response
Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports
Attend meetings, take minutes, and follow up on action items
Facilitate communication and collaboration with other departments to ensure seamless operations
Develop and maintain strong relationships with internal and external parties
Maintain and organize files and records for easy access and reference
Maintain confidentiality and discretion in handling sensitive information and matters
Perform other administrative tasks as required
Requirements:
Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry
Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field
Exceptional organizational and time management skills, with a keen eye for detail
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software
Ability to multitask, prioritize effectively, and thrive in a fast-paced environment
Discretion and integrity in handling confidential information and sensitive matters
A proactive approach to problem-solving and a commitment to excellence
Ability to work independently and as part of a team
Knowledge of hospitality operations and industry trends is an advantage
Strong interpersonal abilities and diplomatic communication skills
Good command of spoken and written Chinese and English
Senior Executive Office Officer / Executive Office Officer
Responsibilities:
Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.
Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.
Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.
Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.
Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.
Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.
Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.
Requirements:
Bachelor’s degree in Business Administration, Management, or a related field.
Minimum of 5 years of experience in an executive support role or similar position.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Demonstrated ability to maintain confidentiality and handle sensitive information.
Strong problem-solving skills and attention to detail.
Experience in project management and familiarity with project management tools.
Knowledge of corporate governance and compliance standards.
Previous experience in a leadership role is a plus.
Good command of spoken and written Chinese and English
Applicatiopn:
Please submit your detailed resume to recruitment@cchotel.com.mo
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Hotel 酒店業, Gaming & Entertainment 博彩及娛樂, Design 設計, CS 客戶服務, GM 綜合管理, Marketing 市場行銷及傳播, F-JSCM1, Admin 行政, M08AJ
WYNN PALACE (MACAU) 澳門永利皇宮招聘
數碼轉型主任 Supervisor - Digital Transformation (4052BR)
主要職責
永利渡假村（澳門）有限公司致力於推動公司整體數位轉型。透過數位化資訊和自動化業務流程，提高團隊的整體效率和生產力，同時專注於業務成長。數位轉型團隊負責確保公司達到此目標，在公司內部領導並制定業務營運及客戶體驗的數位轉型策略，成為數位化和自動化的推廣者和實踐者。
職位介紹
負責所有數位化項目，從可行性研究、開發、實施到專案上線
消化可行性研究中的業務需求，並在必要時提供諮詢
需協調及與團隊有效地溝通，並確保項目能按時完成
管理及確保項目的品質
負定期監控流程自動化的狀況，並在必要時解決突發事件
職位要求
工作經驗：具最少三年資訊科技管理的工作經驗，具娛樂場或酒店業工作經驗者優先考慮
教育程度：電腦科學、商業資訊系統或相關學科的文憑或學士學位
語言能力：能操流利英語、廣東話及普通話書寫及口語能力
技能 / 證書：
具備良好的 HTML、CSS、JSP、JavaScript、Java、SQL、API（JSON/RESTful）等程式設計經驗
擁有豐富的機器人流程自動化、工作流程引擎、智慧文件處理、OCR 和人工智慧技術的實務經驗
積極主動，能夠有效地領導團隊成員
對開發方法或解決問題具有較強的批判性思考能力
確保所有團隊成員了解專案進度、問題和行動事項
將業務需求轉化為可歸檔的工作，並與團隊成員溝通相關事宜
具文件管理能力，並向專案和相關人士展示啟動、里程碑更新和結束的最新情況
熟練使用 Power BI/Tableau 和 PowerPoint 進行簡報
具優秀的時間和專案管理技能，有能力根據關鍵績效指標決定優先順序
熟練使用 MS Visio 建立業務工作流程圖
具備遵循 SOX、PCI、MICR 和 MCSL 的經驗者優先
Job Purpose
Wynn Resorts (Macau) S.A. has a vision on moving forward to digitally transform its operation throughout the company. By digitizing information and automating business process, we increase the overall efficiency and productivity of teams while focusing on growing our business. Digital Transformation team is dedicated and responsible to ensure the company is going to attain this goal. Lead and strategize digital transformation in both business operation and customer experience in the company. Be a digitization and automation evangelist and practitioner in the company.
Key Responsibilities
Responsible for all Digital projects, from feasibility study, development, implementation, to project go-live
Digest the business requirements from feasibility study and give development advisory when necessary
Coordinate and communicate team performance to ensure deliverables are on time
Govern the established standards and ensure delivery quality
Keep routine monitoring on the healthiness of process automation and resolve incidents if necessary
Competencies and Requirements:
Experience: Minimum 3 years working experience in IT supervisory role. Experience in Entertainment/Hospitality industry is an advantage.
Education: Diploma/Degree holders in Computer Science, Business Information Systems, or related disciplines.
Language Ability: Proficient written and spoken communication skills in English and Chinese Cantonese and Mandarin.
Skills:
Advance programming experience with HTML, CSS, JSP, JavaScript, Java, SQL, API (JSON/RESTful), etc.
Excellent hands-on experience with Robotic Process Automation, Workflow Engine, Intelligent Document Process, OCR, and AI technologies.
Design, develop, and implement integration between automation tools and application.
Self-motivated and be able to lead team members.
Strong critical thinking on development approach or resolving issues.
Keep all team members on track and informed on status, issues, and action items.
Translate business requirements into archivable tasks and communicate back to team members.
Manage documentation for and present updates on Kick-off, Milestone Updates, and Closure to projects and stakeholders.
Proficient in using Power BI/Tableau and PowerPoint for presentations.
Excellent time and project management skills, ability to prioritize with proven KPI.
Proficient in using MS Visio for creating business workflow diagram.
Experience in compliance with SOX, PCI, MICR and MCSL.
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
人工智能轉型主任 Supervisor - AI Transformation (4296BR)
主要職責
人工智能轉型主任以實務型領導角色去開發與維護人工智慧模型。此職位負責確保人工智能的專業技術能力、可重現性及人工智能工作流程的合規性，同時指導團隊的工作，並協助利用專有數據對基礎模型進行客製化。主任負責審查程式碼、監督生命週期模型的運作，並與資訊科技不同的團隊合作管理容器化環境。此職位需維護人工智能系統的完整性與效能，以及確保技術交付成果符合公司標準。
職位介紹
支援人工智能轉型路線圖的制定與實施。
管理人工智能模型註冊庫，並執行版本控制。
實施優化策略，以提升人工智能模型的效能與可擴展性。
運用公司專屬數據對基礎模型進行調整，以提高準確性與相關性。
確保所有人工智能解決方案皆符合內部治理標準，並遵守外部法規。
與不同職能的團隊密切合作，發掘潛在的人工智能應用場景，並評估其可行性。
與團隊協調，確保使用者介面設計符合營運需求，並提升使用者體驗。
持續掌握人工智能技術的新興趨勢與發展動態。
透過運用人工智能與自動化技術，提出現有流程的優化方案。
帶領工作坊與培訓課程，以提升各部門的人工智能素養。
職位要求
教育程度：電腦科學、數據科學、商業或相關領域之學位
語言能力：能操寫流利英語、廣東話及普通話
工作經驗及技能
具備至少 3 年以上人工智能/數位轉型、人工智能/機器學習專案經驗
具備至少 4 年以上軟體開發或相關領域經驗
具備數位轉型、流程改善、技術導入、與利益相關者進行溝通經驗
具備 HTML、CSS、JSP、JavaScript、Java、Python、SQL、API（JSON/RESTful）等進階程式設計經驗
擁有強大的分析能力、溝通技巧及良好的管理能力
設計、開發並實現自動化工具與應用程式的整合方案
具備高度道德標準、高度承諾精神，以及應對複雜變動的能力
具備上進心並能帶領團隊成員
熟悉人工智能技術，如大型語言模型（LLM）、檢索增強生成（RAG）、語音識別如語音轉文字/文字轉語音（ASR/TTS）、自然語言處理及智能自動化
具備敏捷開發方法經驗，並精通以下數位工具者尤佳（機器學習框架、容器調度工具、數位工作流程、機器人流程自動化平台）
Job Purpose
The Supervisor of AI Transformation at Wynn Resorts (Macau) S.A. plays a hands-on leadership role in the development and maintenance of AI models. This position is responsible for ensuring technical excellence, reproducibility, and compliance across AI workflows, while guiding engineering efforts and contributing to the customization of foundational models using proprietary data. The supervisor leads code reviews, oversees model lifecycle operations, and collaborates with IT internal teams to manage containerized environments. This role is critical to maintaining the integrity and performance of AI systems and ensuring that technical deliverables meet enterprise standards.
Key Responsibilities
Support the development and implementation of AI transformation roadmaps.
Manage AI model registry and manage version control.
Implement optimization strategies to enhance the performance and scalability of AI models.
Adapt and fine-tune foundational models with proprietary company data to increase accuracy and relevance.
Ensure all AI solutions adhere to internal governance standards and comply with external regulations.
Work closely with cross-functional teams to identify potential AI use cases and evaluate their feasibility.
Coordinate with the team to align UI designs with operational requirements and enhance user experience.
Stay updated about emerging trends and developments in AI technologies.
Propose enhancements to current processes through the use of AI and automation.
Lead workshops and training sessions to promote AI literacy across various departments.
Competencies and Requirements
Degree in Computer Science, Data Science, Business, or related field
Proficient written and spoken communication skills in English, Cantonese and Mandarin.
Experience and skills:
Minimum 3+ years of experience in AI/Digital transformation, AI/ML projects.
Minimum 4+ years of experience in software development, or related field.
Experienced in digital transformation, process improvement, technology implementation, and engaging stakeholders.
Advance programming experience with HTML, CSS, JSP, JavaScript, Java, Python, SQL, API (JSON/RESTful), etc.
Strong analytical, communication, and stakeholder management skills.
Design, develop, and implement integration between automation tools and application.
High ethical standards, level of commitment and ability to cope with complexity and change.
Self-motivated and be able to lead team members.
Familiarity with AI technologies such as LLM, RAG, ASR/TTS, natural language processing, and intelligent automation.
Experience with agile methodologies and proficiency in the following digital tools are considered advantageous (ML frameworks,
Container orchestration tools, Digital workflows, RPA platforms)
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
會計及固定資產助理會計 Assistant Accountant - General Ledger and Fixed Assets Accounting (3870BR)
主要職責
須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。
職位介紹
負責整理有關會計收支記錄，準備財務報表和銀行對帳等工作
檢查財務記錄並處理不一致之賬項記錄
協助會計及固定資產部的日常運作
更新並準備月結財務報表
須同時妥善管理及處理多個項目
職位要求
工作經驗：於大型機構從事會計或應付賬工作經驗者優先考慮
教育程度：中學畢業或以上程度
技能 / 證書：持有會計相關證書者優先考慮
語言能力：能書寫及操流利廣東話及英語
電腦應用：熟識 Ms Office 軟件操作(中英文版本)和會計軟件應用
Job Purpose
Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation
Key Responsibilities
Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.
Investigate any discrepancies in accounts balances and generate financial reports
Assist in the smooth operation of the General Ledger office
Update and prepare monthly reports
Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner
Competencies and Requirements
Experience: Previous General Ledger or Accounts Payable experience in a large organization
Education: Secondary school diploma
Knowledge/Certificates: Accounting certificates an advantage
Language Ability: Good written and spoken English and Chinese
Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
餐飲市場推廣主任 Officer - Food and Beverage Marketing (2902BR)
主要職責
執行公司日常食品和飲料營銷舉措和計劃； 管理經理分配的項目。 支持內部和外部溝通策略，管理餐飲團隊的每日簡報，並協調促銷活動和營銷活動。
職位介紹
支持餐飲市場推廣高級經理執行和啟動餐飲營銷計劃。
準備由餐飲營銷團隊發起的工作簡報，在經理的指導下及時、專業地傳達所有餐飲促銷活動。
協調 WM/WP 餐飲團隊的工作簡報，並在向創意/數字營銷/多媒體團隊匯報藝術品或社交內容開發之前整合準確的信息。
與文案機構密切合作，撰寫、編輯、校對和分發營銷材料和促銷材料的內容。
與採購團隊合作，提供抵押品規格、材料要求和訂單數量，以便從供應商處獲取印刷抵押品的報價並管理交付時間表。
與管理層合作，根據公司戰略和目標受眾制定和實施營銷計劃以及各種單獨的活動。
支持經理提供流量控制、狀態和績效報告，以供管理審查和跟踪。
職位要求
工作經驗： 至少 3 年溝通職位相關經驗
知識/證書：
較強的溝通和人際交往能力，能夠進行創造性思考
精通 Microsoft Office、內容管理系統、印刷媒體和社交媒體平台
在向合作夥伴通報情況、時間管理和績效分析方面具有良好的執行力
教育程度：傳播學、新聞學或相關領域的學士學位
語言能力：良好的英語、粵語和普通話書面和口語能力
電腦應用：
擅長 MS Office 和 Photoshop
了解現有的社交媒體平台和在線評論網站，以便為這些平台提供內容管理。
Job Purpose
Execute company’s daily food and beverage marketing initiatives and programs; manage certain projects assigned by manager. Support internal and external communications strategy, manage daily briefing from F&B team, and coordinate promotional events as well as marketing campaigns.
Key Responsibilities
Support Senior Manager – Food and Beverage Marketing to execute and launch F&B marketing initiatives.
Prepare job briefing which initiate by F&B Marketing team, communicates all F&B promotions in a timely and professional manner with manager’s guidance.
Coordinate job brief from WM/WP F&B team and consolidate accurate information before debrief to creative/ digital marketing/ multimedia team for artwork or social content development.
Work closely with copywriting agency to write, edit, proof reading and distribute content for marketing material and promotion collateral.
Work with procurement team to provide collateral specification, material requirements and order quantity in order to get the quotes from vendors for printing collaterals and manage delivery timeline.
Collaborate with management to develop and implement marketing plan as well as various individual campaign based on company strategy and target audience.
Support manager on traffic control, status and performance report for management review and tracking.
Competencies and Requirements
Experience: Minimum 3 year of relevant experience in a communications role.
Knowledge/Certificates:
Strong communication and interpersonal skills and be able to think creatively.
Proficient in Microsoft Office, content management systems, print media and social media platforms.
Good execution on briefing partners, time management and performance analysis.
Education: Bachelor’s degree in Communications, Journalism, or related field.
Language Abilities: Good written and spoken English, Cantonese and Mandarin
Computer Skills:
Good at MS Office and Photoshop
Aware of existing social media platforms and online review sites in order to provide content management to those platforms.
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Officer – Social Media (Contractor) 社交媒體主任 (合約員) (4329BR)
主要職責
負責規劃和執行社交媒體內容與運營，確保永利在各平台保持領先地位。
職位介紹
支援社交媒體團隊策劃及執行行銷活動
精選符合品牌及商業目標的熱門及策略內容
計劃並執行促進線上轉線下的互動與人流的活動
與內部部門協調內容創作及審批流程
與代理商及第三方合作夥伴（如意見領袖、影片團隊）合作，製作高質素內容
職位要求
工作經驗： 具至少2 -3年數字行銷、平台運營、數據分析及活動管理的相關工作經驗。
教育程度： 具市場營銷、傳播、酒店管理或相關領域的學士學位
技能 / 證書：
了解社交媒體平台及這些平台所帶來的市場機會
具備良好的文案寫作和審美分析能力
語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力
電腦應用：
精通在線設計、視頻編輯工具、桌上出版及MS Office
熟悉移動通信和在線廣告技術，如響應式設計、移動支付等
Job Purpose
Responsible for planning and executing social media content and operations, ensuring Wynn maintains a leading presence across platforms.
Key Responsibilities
Support the Social Media team on planning and execution of campaigns
Curate topical and tactical content aligned with brand and commercial goals
Plan and execute campaigns that drive online-to-offline engagement and foot traffic
Coordinate with internal departments for content creation and approvals
Collaborate with agencies and third-party collaborators (e.g. influencers, video crews) to produce high-quality content
Competencies and Requirements
Experience: Minimum 2 - 3 years of experience in digital marketing, platform operations, data analysis, and campaign management
Education: Bachelor’s degree in Marketing, Communications, Hospitality, or related field
Knowledge/Certificates:
Knowledge of popular social media platforms and the marketing opportunities those platforms present
Strong copywriting skills and strong sense of aesthetics
Language Ability: Good written and spoken in English, Mandarin, and Cantonese
Computer Skills:
Proficient in the use of online design and video editing tools, desktop publishing and MS Office
Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.
如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Assistant Manager – Social Media (Contractor) 社交媒體副經理 (合約員) (4330BR)
主要職責：負責國際市場社交媒體內容和營運的規劃和成功執行。
職位介紹
支持社交媒體總監制定並實施整體社交媒體內容和運營策略，以確保永利在社交媒體領域處於並保持市場領先地位
領導及開發符合公司戰略目標的社交媒體內容
定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作
計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利
與各個內部部門就內容創建和材料準備進行協調和溝通
管理和支持代理機構製作超出預期的創意和高質量內容
管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作
職位要求
工作經驗： 具最少4 -5年在數位行銷、平台運營、數據分析及社交媒體活動管理的經驗。具奢侈品牌、設計、藝術與文化以及酒店業的工作經驗者優先考慮。
教育程度： 具學士學位畢業或以上程度
技能 / 證書：
了解社交媒體平台及這些平台所帶來的市場機會
具備良好的文案寫作和審美分析能力
語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力
電腦應用：
精通在線設計、視頻編輯工具、桌上出版及MS Office
熟悉移動通信和在線廣告技術，如響應式設計、移動支付等
Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the international market
Key Responsibilities
Support social media Director to formulate and implement an overall social media content and operation strategy to ensure that Wynn has a top-notch presence in the social media landscape and stays ahead of the market
Lead the effort to develop social media content in alignment with the company’s strategic objectives
Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts
Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties
Liaise with various internal departments on content creation and material preparation
Manage and support agencies to produce creative and quality content that beats expectations
Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities
Competencies and Requirements
Experience: Minimum 4 - 5 years of relevant experience, Experience in digital marketing, platform operation, data analysis, managing social media campaigns. Experience working in luxury brands, design, art and culture, and hospitality is a plus
Education: bachelor’s degree or above
Knowledge/Certificates:
Knowledge of popular social media platforms and the marketing opportunities these platforms present
Strong copywriting skills and strong sense of aesthetics
Language Ability: Good written and spoken in English, Mandarin, and Cantonese
Computer Skills:
Proficient in the use of online design and video editing tools, desktop publishing and MS Office
Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.
如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)
主要職責：創建和製作動態圖形設計、動畫和視頻項目
職位介紹
負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作
具備創意及能為動畫、相片及影片創作故事板
管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表
須處理突發項目，並與內部各部門及供應商協調有關項目的需要
須保持創作的一致性以及合乎公司品牌規格的標準
職位要求
工作經驗：至最少1-2年多媒體製作工作經驗
知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作
教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位
語言能力：能操流利粵語、英語及普通話
電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件
其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。
Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.
Job description
Responsible for creating 2D and 3D motion graphic and animation, video editing and post production
Creative thinking and storyboard creation for animation, photo and video production
Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens
Handle ad-hoc projects and coordinate with internal departments and vendors on project needs
Maintain consistency of creativity and in line with the Company brand standard
Competencies and Requirements:
Experience: 1 - 2 years of related experience
Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.
Education: Bachelor Degree in multimedia/motion graphic design/video production or related field
Language Ability: Good command of English, Cantonese and Mandarin
Computer Skills: 2D & 3D motion graphic design software, video and photo editing software
Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
多媒體製作高級設計師 Senior Multimedia Designer – Communications (2D & 3D animation)
主要職責：負責 2D/3D 動態視覺設計和內容製作，並協調各種多媒體項目，如數位看板、攝影、影片拍攝和剪輯。
職位介紹
負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作
具備創意及能為動畫、相片及影片創作故事板
管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表
須處理突發項目，並與內部各部門及供應商協調有關項目的需要
須保持創作的一致性以及合乎公司品牌規格的標準
職位要求
工作經驗：至最少3-4年多媒體製作工作經驗
知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作
教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位
語言能力：能操流利粵語、英語及普通話
電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件
其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。
Job Purpose: 2D & 3D Motion Graphic Design, contents production and management of all digital signage, photography, video editing, video shooting and other multimedia project
Key Responsibilities
2D & 3D motion graphic design
Video editing and video shooting
Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens
Handle ad-hoc projects and coordinate with internal departments and vendors on project needs
Maintain consistency of creative and in line with the Company brand standard
Competencies and Requirements
Experience: Minimum 3 – 4 years of related experience
Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.
Education: Bachelor Degree in multimedia/motion graphic design/video production or related field
Language Ability: Good command of English, Cantonese and Mandarin
Computer Skills: 2D & 3D motion graphic design software, video and photo editing software
Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
值班工程師 Duty Engineer
主要職責
確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。
職位介紹
作為緊急故障及關鍵系統失效的第一線應對人員。
診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。
與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。
監控樓宇管理系統，及早識別潛在風險以防止問題擴大。
監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。
每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。
職位要求
工作經驗：具最少五年工程維修工作經驗
技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消
防、水管及排水系統、供水、BMS、UPS 和照明控制系統。
教育程度：高中畢業或以上程度
語言能力：能操良好英語、廣東話及普通話
電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)
Job Purpose
Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.
Key Responsibilities
Act as the first responder for urgent breakdowns and critical system failures.
Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.
Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.
Monitor building systems and identify potential risks before they escalate.
Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures
Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed
Competencies and Requirements
Experience: Minimum of 5 years’engineering experience
Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin
Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
視聽一級技術員 Technician I - Audio Visual
主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。
職位介紹
須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作
須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常
須負責維修系統組件，以確保視聽系統行動運作正常
根據需要設計，安裝和測試新的視聽設備
分析和解決安裝問題
職位要求
工作經驗：具最少四年於視聽部工作的經驗
技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統
教育程度：中學畢業或同等學歷
語言能力：能操良好廣東話及英語會話
電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮
Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.
Key Responsibilities
Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events
Conduct pre-conference tests to check and verify equipment and sound and vision quality
Maintain systems components to ensure smooth AV operations
Analyse and troubleshoot installations issues and problems
Design, install and test new AV equipment as required
Competencies and Requirements
Experience: Minimum 4 years of AV experience
Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems
Education: Secondary school diploma or equivalent
Language Ability: Good Cantonese and conversational English
Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
視聽技術經理 Manager - Audio Visual
主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。
職位介紹
經常檢查餐廳和度假村內活動以監視 AV 設置和輸出
根據各部門的要求，規劃視聽活動的操作和維護要求
評估視聽需求及監控經營用品和設備需求的庫存
開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全
通過發現問題並實施適當的解決方案來解決系統和設備問題
職位要求
工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)
技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識
教育程度：學士學位或以上程度
語言能力：能操良好英語、廣東話及普通話
電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢
Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.
Key Responsibilities
Inspect outlets and events frequently to monitor AV setup and output
Plan the operation and maintenance requirements of AV activities based on departments’ requests
Evaluate AV requirements and manage the inventory of operating supplies and equipment needs
Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety
Solve systems and equipment issues by identifying problems and implementing appropriate solutions
Competencies and Requirements
Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)
Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems
Education: Bachelor degree or above
Language Abilities: Good Cantonese, Mandarin and English
Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
系統監察操作員 Operator – Surveillance
主要職責
負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）
職位介紹
負責透過閉路電視攝錄系統及設備監察整個娛樂場活動
負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動
儲存所有錄像證據
完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用
於有需要時，開展相關的工作項目
須按照部門制定進行監察，並能提供相關報告
必須時常保持高度警惕，並能預測所潛在的問題
採取預防措施以避免任何損失，損壞或意外
向管理層報告所有緊急情況及侵權行為
須協助和履行系統監察值班主任及系統監察值班經理所安排的工作
職位要求
工作經驗：無需相關工作經驗
技能 / 證書：熟悉澳門博彩條例和娛樂場各部門的工作程序或具編寫報告技巧優先考慮
教育程度：中學畢業或以上程度
語言能力：操良好廣東話及英語
電腦應用：熟悉 MS Office 及監察系統軟件操作
Job Purpose
Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.
Key Responsibilities
Be aware of and follow all department confidentiality procedures
Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.
Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas
Adhere to company and department policies and procedures
Detect inaccuracies and illegal activities
Maintain evidence by dubbing and saving video files
Delivering outcomes as a result of application to Surveillance duties undertaken
Undertake project work and reviews to a high standard
Use associated software to complete documentation
Competencies and Requirements
Experience: New graduates are also welcome
Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred
Education: High school diploma or above
Language Abilities: Good command in spoken and written Cantonese and English
Computer Skills: Proficiency in MS office and other associated computer packages
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
咖啡師 Barista
主要職責
以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。
職位介紹
為每位賓客提供高品質的咖啡出品和服務
以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議
確保所有硬件設備，吧台設備保持清潔及衛生
培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客
職位要求
工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗
技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮
教育程度：中學畢業或同等程度
語言能力：良好英語、懂廣東話及普通話者優先考慮
電腦應用：熟悉 MS Office 電腦軟件操作優先考慮
Job Purpose
Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.
Key Responsibilities
Prepare high quality coffee for guests, including non-alcoholic drinks
Clean and tidy the coffee station and equipment frequently
Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction
Educate F&B Staff about different beverages and coffee and how to serve them
Competencies and Requirements
Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant
Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage
Education: Secondary school or equivalent
Language Abilities: Good English, Cantonese and Mandarin an advantage
Computer Skills: Knowledge of MS Office an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
禮賓司膳員 Concierge Butler
主要職責
負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹
為賓客的到臨準備及擺放娛樂場游戲所需的用品
與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實
身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客
詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能
處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦
推薦餐飲搭配方案及升級選擇
根據賓客需求採購特定物品
製作並定期更新賓客的個人檔案
職位要求
工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮
教育程度：中學畢業或以上程度
語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力
其他：具備良好的社交能力；能夠在壓力環境下高效工作
Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities
Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere
Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met
Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform
Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features
Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities
Recommend F&B combinations and upsell alternatives
Purchase specialty items for guests when required or if requested
Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly
Competencies and Requirements
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: High school certificate or equivalent
Language Ability: Fluent Cantonese or Mandarin; working knowledge of English
Others: Good social skills; can work well under pressure
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
尊貴服務員領班 Elite F&B Service Team Leader
主要職責
以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。
職位介紹
以殷勤有禮的態度歡迎和接待賓客
確保賓客訂單全程準確無誤
細心瞭解及預測賓客的需要及期望並作出安排
與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務
在互動中自然地使用賓客姓名
熟悉渡假村所有的設施和服務
須常具備部門及公司所要求的良好個人儀表和衛生標準
須協助和履行主任委派的工作
職位要求
工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先
教育程度：中學畢業或以上程度
技能 / 證書：熟悉餐飲服務
語言能力：能操流利普通話及良好英語
其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力
Job Purpose
To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.
Key Responsibilities
Greet and welcome guests in an articulate, warm manner
Ensure accuracy of guest orders from beginning to end
Must anticipate guest needs at all times
Assist in serving food & beverages while engaging with guests
Must use guest name in a natural manner where possible
Be fully conversant with all services and facilities offered by the hotel
Maintain excellent standard of personal appearance and hygiene at all times
Accept any other duties and responsibilities assigned by the Supervisor
Competencies and Requirements
Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage
Education: High school certificate or equivalent
Knowledge/Certificates: Knowledge of restaurant service
Language Ability: Fluent Mandarin; working knowledge of English
Others: Good social skills; can work well under pressure
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
代客泊車員 Valet Attendant - Bell, Door & Valet
主要職責：須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。
職位介紹
須遵守交通規則並安全駕駛
安全及妥善地停泊賓客的車輛
小心保管車輛的鑰匙
須履行高級代客泊車員所委派的工作
職位要求
工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳
技能 / 證書：持有效澳門駕駛執照
教育程度：中學畢業或等同學歷
語言能力：良好廣東話及普通話；懂英語者優先考慮
電腦應用：基本程度
Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.
Key Responsibilities
Drive vehicles safely and follow traffic regulations
Park guests’ cars safely and properly
Secure the keys of parked cars
Assist and perform duties assigned by the Lead Attendant
Competencies and Requirements
Experience: Minimum 2 years of driving experience; 1 year customer service or valet parking experience preferred
Knowledge/Certificates: Valid Macau driving license
Education: Secondary school or equivalent
Language Abilities: Good Cantonese and Mandarin; English an advantage
Computer Skills: Basic
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
司膳服務聯絡員 Butler Dispatch Agent - VIP Services
主要職責
負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。
職位介紹
須處理從其他部門和賓客的司膳服務請求
記錄每天所收到的電話
須與賓客服務中心協調溝通，以便及時瞭解賓客所需
保持客人的偏好結構和記錄他們的喜好
須透徹瞭解整個渡假村的設施及服務
須協助及執行高級司膳員所委派的工作
職位要求
工作經驗：曾於五星級酒店任職客户服務工作者優先考慮
教育程度：中學畢業或以上程度
語言能力：能操寫流利英語、廣東話及普通話
電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮
Job Purpose
Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.
Key Responsibilities
Handle requests for butler services from other departments and guests
Record the number of calls received daily
Coordinate with the Guest Services Centre to satisfy guests’ requests
Maintain guests’ preference profiles and track their likes and dislikes
Know and understand all the resort’s facilities and services
Assist and perform duties assigned by the Lead Butler
Competencies and Requirements
Experience: Previous guest service experience in a 5-star hotel an advantage
Education: Secondary school diploma or above
Language Ability: Fluent spoken and written English, Cantonese and Mandarin
Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
轎車服務碼頭/酒店代表 Pier / Hotel Representative - Limousine Services
主要職責：須負責賓客從港澳/北安客運碼頭到酒店的交通安排，並提供友善及有效的服務以確保能令賓客感到滿意。
職位介紹
在港澳碼頭及北安客運碼頭歡迎及歡送賓客
在碼頭地點舉起永利皇宮的招牌以及推廣公司的接送服務
引領賓客乘坐穿梭巴士，轎車或出租汽車
清楚了解度假村內的所有設施和服務
保持有關公司的最新消息，事件及活動等，並向賓客提供有用資訊及指示
職位要求
工作經驗：具最少一年於五星級度假村從事客戶服務的工作經驗
教育程度：中學畢業或等同學歷
語言能力：良好廣東話及英語；憧普通話者優先考慮
Job Purpose: Assist guests arriving at the Macau and Taipa Ferry Terminals with transportation to the hotel. Provide friendly, efficient service and ensure the highest level of guest satisfaction.
Key Responsibilities
Welcome guests upon their arrival and farewell them at the Macau and Taipa Ferry Terminals
Hold up Wynn Palace signage at the arrival terminal and promote our transportation services
Usher guests to shuttle bus, limousine or car rental
Know and understand all the resort’s facilities and services
Stay up-to-date about Company news, events and activities and provide useful information and directions to guests
Competencies and Requirements
Experience: Minimum 1 year of customer service experience in a five-star resort
Education: Secondary school diploma or equivalent
Language Abilities: Good Cantonese and English; Mandarin an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
豪華轎車司機 Limousine Chauffeur
主要職責
須安全及迅速地接送賓客到澳門各地點，並為賓客提供專業及有禮的服務，並保持風度以為賓客提供個性化的服務。
職位介紹
負責安全及迅速地接送賓客到澳門各地點
如有需要，可與賓客了解及分享有關酒店的細節，澳門旅遊景點及活動等
依照交通和停車規則，判斷交通及路面情況
為賓客提供便利的設施，準備充足的水和毛巾
須時常保持轎車的清潔
熟悉勞斯萊斯和豐田的性能和特點
職位要求
工作經驗：具最少 3 年的駕駛經驗，駕駛豪華轎車者優先考慮；對於駕駛所有尺寸的轎車有信心；從事於五星級酒店的客戶服務工作經驗者優先考慮
技能 / 證書：持有效澳門駕駛執照；詳細了解澳門的街道和景點；具優秀的豪華汽車知識
教育程度：中學畢業或以上程度
語言能力：能操流利廣東話，普通話及一般英語溝通
電腦應用：對互聯網，衛星導航及智能手機有基本認識
Job Purpose
Drive guests to and from destinations in Macau safely and promptly. Provide professional and courteous service to all guests. Demonstrate poise and deliver personalized service at all times.
Key Responsibilities
Transport guests to and from various locations in Macau safely and promptly.
Able to explain and recommend resort information, Macau attractions and activities.
Follow all driving rules and traffic regulations, review and study traffic conditions.
Prepare daily amenity. Ensure water and towels are fully stocked.
Ensure the cleanliness of the vehicles at all times.
Knowledgeable with Rolls Royce and Vellfire’s mechanism and special features.
Competencies and Requirements
Experience: Minimum 3 years of driving experience, with limousine driving an advantage; confident with driving all sedan sizes; previous guest service experience in a 5-star hotel an advantage
Knowledge/Certificates: Valid Macau drivers’ license; detailed knowledge of Macau streets and attractions; excellent luxury vehicle knowledge
Education: Secondary school or above
Language Ability: Fluent Cantonese, Mandarin and conversational English.
Computer Skills: Basic knowledge of internet, GPS and smartphone.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
品牌主任 Officer - Brand Marketing (ID:1047BR)
主要職責
負責所有品牌與廣告活動的順利執行，確保與公司品牌策略的一致性。此職位需要仔細校對推廣資料，並協調推廣活動的相關事務。
職位介紹
負責日常推廣活動的執行，並向管理層提交日常進展報告。
負責以高標準的溝通能力，並在及時的時間內完成工作。
與創意及多媒體團隊協調，介紹並聯繫即將推出的娛樂場推廣活動。
支援品牌經理推動大型活動計畫，並為娛樂場營運、會藉、推廣營運及項目策劃等不同部門提供協調與支援。
負責娛樂場導向標誌的規劃與執行，包括撰寫內容、校對資料，以及提出新的傳播建議供管理層審核。
協助推行行銷策略與活動，提升公司品牌知名度及營收。
維護專案資料庫及預算報告，確保資料的完整與準確。
具備良好的行政管理技能（如報告撰寫、簡報製作及高效處理發票）。
職位要求
工作經驗：具至少 2-3 年相關工作經驗
教育程度：具市場營銷、傳播、酒店或相關專業的學士學位。同時具備創意設計與製作知識者優先
語言能力：具良好的廣東話、普通話及英文書寫和口語能力
電腦技能：熟識 MS Office 電腦軟件操作和精通中英文文書處理
Job Purpose
Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events
Key Responsibilities
Responsible for daily promotional operations and prepare regular reports for management.
Responsible for delivering work to a high communication standard and within a timely manner.
Introduce and liaise upcoming casino promotions with Creative and Multimedia team.
Assist the manager in driving large-scale campaign efforts and provide coordination support between different business units, including Casino Operations, Club Marketing, Campaign Operations, and Special Events.
Coordinate and execute the casino directional signage plan, including writing, proofreading, and suggesting new communications for all casino touchpoints for management approval.
Assist in implementing marketing plans and campaigns to increase awareness and profitability for the company.
Maintain project compendium and budget reports.
Strong administrative skills, including report generation, PowerPoint creation, and efficient invoice processing.
Competencies and Requirements
Experience: Minimum of 2-3 years related experience
Education: Bachelor’s degree in marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage
Language Ability: Good written and spoken Cantonese, Mandarin and English
Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)
主要職責
資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。
職位介紹
理解即時出現的工作優先事項，確保相關任務按需安排並執行
負責交接班流程，確保所有工單被充分理解
監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）
向高層管理層匯報可能引起關注的事項
對分配的專案執行專案管理流程
及時向商業智能管理層報告所有挑戰，並提供解決方案
辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算
檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進
每日與營運高層溝通關鍵問題
與營運團隊合作，設計合適的風險及風險緩解方案
了解科技與營運業務
協助管理硬體與軟體的第二線支援
辨識並建立與服務供應商及系統廠商的合作關係
與公司其他部門保持溝通，了解並收集業務需求
職位要求
工作經驗
至少兩年與上述職責直接相關的工作經驗，其中包括兩年管理經驗
在專案與資源管理方面有相關經驗
對酒店／娛樂場／人力資源／財務應用有基本了解
教育程度：資訊科技相關領域的文憑或學位
語言能力：英語、普通話及粵語多語能力者優先
Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.
Key Responsibilities
Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.
Own the process of Shift Change and ensure all tickets are understood.
Monitor and manage the team’s Help Desk tickets to maintain the SLAs.
Escalate any concerns that might cause concern to upper management.
Provide project management processes on project that are assigned to this role.
Report all challenges in a timely manner to BIG Management with options to rectify.
Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.
Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.
Communicate on a daily basis with Operational executives on key issues.
Work with Operations to design the correct Risk and Risk Mitigation elements.
Understand technology as well as Operations.
Assists to manage 2nd Tier support for both hardware and software.
Identify and establish working relationships with service providers and systems vendors.
Maintain communication with other departments within the company to understand and gather requirements.
Competencies and Requirements
Experience:
Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.
Proven track record in projects and resource management
General understanding of Hotel/Casino/HR/Finance Applications
Education: Diploma or degree in Information Technology field
Language Ability: Multilingual English/Mandarin/Cantonese preferred
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)
主要職責：
協助轎車服務經理及總監維持轎車服務
團隊每天的運作，確保轎車服務是有效率和流輰。
鼓勵團隊成員提供優越的轎車服務體驗。
職位介紹：
確保轎車服務能提供永利高標準的服務，以滿足客人的需要
清楚了解酒店的設施、服務和活動
監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全
監察轎車的日常保養及維護
在預算之內安排定期的轎車維修和保養計劃
當意外發生時，處理保險的索償
職位要求：
工作經驗：具 4 年以上主任級別的工作經驗；
技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮
教育程度：中學畢業或以上程度
語言能力：良好的英語、普通話和廣東話
電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮
Job Purpose
Assist the Manager and Director with the daily operations of the Limousine Services Team.
Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.
Key Responsibilities
Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction
Know and understand the resort’s facilities, services and activities
Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety
Monitor and inspect the daily upkeep and maintenance of limousines
Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget
Handle insurance claims when accidents occur
Competencies and Requirements
Experience: Minimum 2 years of supervisory experience
Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions
Education: Secondary school diploma or above
Language Ability: Good English, Mandarin and Cantonese
Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)
主要職責
協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。
職位介紹
協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃
處理來自本地、國際組織和政府部門的資詢
與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待
起草和翻譯新聞材料，包括新聞稿、報告等
管理和保存與企業社會責任相關活動的資產和材料
與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係
協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告
職位要求
工作經驗：具至少兩年相關工作經驗優先考慮
教育程度：需具新聞或傳播學士學位
語言能力： 能操流利廣東話及英語，具良好中英文書寫能力
電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)
Job Purpose
Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.
Key Responsibilities
Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.
Handling enquiries from local, international organizations and governments etc.
Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.
Assist in drafting and translating press material and reports.
Manage and store the assets and materials for the CSR activities
Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.
Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.
Competencies and Requirements
Experience: Minimum 2 years of experience in related field
Education: Bachelor’s degree in Communications or Journalism preferred
Language Abilities: Good written and spoken English, Mandarin and Cantonese
Computer Skills: Proficient in MS Office (English and Chinese) and Excel.
客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)
Job Purpose
The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.
Key Responsibilities
Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.
Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.
Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.
Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions
CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.
Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility
Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives
Competencies and Requirements
Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization
Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field
Knowledge/Certificates:
Strong proficiency in Python programming and SQL
Experience with Airflow setup, configuration, and optimization
Familiarity with Linux operating systems and development tools like VSCode
Knowledge of DevOps platforms and practices
Exceptional business acumen and ability to understand and align with organizational goals
Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions
Excellent communication and collaboration skills to effectively work with cross-functional teams
Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment
Strong organizational skills and meticulous attention to detail
Strong ownership and servicing mind-set to ensure efficient and effective program delivery
Experience with marketing automation platforms and data visualization tools
Experience with database management (e.g., SQL)
Knowledge of agile development methodologies and experience working in a Scrum environment
Proven track record of driving process improvements and delivering measurable business results
Experience in developing applications for high-load environments
Work experience in Integrated Resort strongly preferred
Language Ability: Proficiency in English and Cantonese/ Mandarin
策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)
主要職責
負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。
職位介紹
對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略
以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性
須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案
根據管理層的要求去製定相關的報告
職位要求
工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮
教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮
語言能力：能流利地操與寫作廣東話/普通話及英語
電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先
Job Purpose
Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.
Key Responsibilities
Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies
Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate
Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns
Generate relevant reports requested by management
Competencies and Requirements
Experience: 2 years experience of data analysis, preferably in entertainment industry
Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science
Language Ability: Proficiency in English and Cantonese / Mandarin
Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred
For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)
主要職責：
須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。
職位介紹：
為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等
為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦
針對賓客的要求，及時處理投訴，令他們感到滿意
職位要求：
具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮
中學畢業或以上程度
能操流利廣東話及普通話；良好英語
熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮
Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.
Daily Operations:
Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly
Introduce available dishes and beverages, including the method of preparation, and make recommendations
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements:
Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage
Secondary school diploma or above
Fluent Cantonese and Mandarin, good English
Proficient in MS Office and POS software; knowledge of Micros is an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
市場業務代表 Mass Marketing Host (ID:1219BR)
主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。
職位介紹：
為度假村發掘具潛質的客戶，招攬新賓客並邀請入會
協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與
根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫
無需工作經驗，但須操流利的廣東話、普通話及懂基本英語
職位要求：
工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷
技能 / 證書：須熟悉賭枱遊戲的玩法及規例
語言能力：操流利的廣東話和普通話，懂英語者優先考慮
電腦應用：熟悉Ms Office軟件操作及中英文打字技巧
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
中餐資深廚師 Master Cook - Chinese (1773BR)
職位介紹：
烹調高品質的菜餚，以滿足賓客的需求
須作出供應需求的預測及監控貨倉的存貨
以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生
須不斷改善健康及安全標準
須履行廚師長委派的工作
職位要求：
工作經驗：具最少五年於四、五星級酒店的中餐工作經驗
技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮
教育程度：中學畢業或等同學歷
語言能力：良好廣東話，普通話及英語
Key Responsibilities
Produce high quality dishes to fulfil the orders
Forecast supply needs for the stock room and manage inventory levels
Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils
Continuously improve health and safety standards
Perform duties assigned by the 1st Wok
Competencies and Requirements
Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities
Education: Secondary school or equivalent
Language Abilities: Good Cantonese, Mandarin and English
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
調酒員 Bartender (1732BR)
職位介紹：
介紹飲品款式，並提出建議
為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品
為每位賓客提供優質的產品及服務
制定每月及每季的飲品餐單
經常保持酒吧及所有硬件設備的清潔整齊
須作出倉存管理及控制每月存貨
針對賓客的要求，及時處理投訴，讓他們感到滿意
職位要求：
具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗
熟悉各類飲品及酒吧運作，具簡單現金處理經驗
中學畢業或以上程度
能操流利英語、廣東話及普通話
懂 POS 操作
Key Responsibilities
Introduce beverages to guests and make recommendations
Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
Deliver high quality products and services to every guest
Create monthly and seasonal drinks menus
Clean and tidy the bar and equipment frequently
Maintain stock levels and control monthly inventory
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements
Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Secondary school diploma or above
Fluent Cantonese, Mandarin and English
Knowledge of POS Software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Descriptions:
Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion
Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards
Prepare journals, daily operating report, reconciliation and review documentation for compliance
Competencies and Requirements:
Experience: 1 year of experience in auditing, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field
Language Abilities: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Club Representative 會籍會務代表 (2184 BR)
主要職責：
以專業有禮的態度與賓客互動溝通，並招募新會員
安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜
向賓提供會員優惠資訊和執行相關會員事務
職位要求：
具娛樂場市場業務及客戶服務工作經驗者優先考慮
學士學位或同等學歷
操流利的廣東話、普通話及英語
熟悉Ms Office軟件操作及中英文打字技巧
Wine Sommelier 品酒師 (1418BR)
Job description:
Serve wines according to five-star best practice
Compile the wine list, buy and store the wines, and restock the cellar
Taste all purchased wines to ensure their quality
Practice wine and food matching according to the characteristics of wines and dishes
Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions
Competencies and Requirements:
Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin an advantage
Computer Skills: Proficient in MS Office
主要職責：
按五星級的最佳方法向賓客提供餐酒服務
匯編酒單，購買和儲存葡萄酒，並再存入酒窖
為了購貨而須親嚐葡萄酒，以確認其品質
根據葡萄酒和菜餚的特點，作出相搭配的嘗試
須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單
職位要求：
工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮
技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮
教育程度：中學畢業或以上程度
語言能力：良好英語、懂廣東話及普通話者優先考慮
電腦應用：熟悉MS Office電腦軟件操作
Food & Beverage Server 餐飲服務員 (1151BR)
主要職責：
為賓客提供優質的餐飲服務
以熱誠及有禮的態度接待賓客並端送食物及飲品
無須餐飲經驗(具客戶服務工作經驗者優先考慮)
職位要求：
能操流利廣東話或普通話
須輪班工作
APPLICATION 申請方式：
To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com
$10k - 20k, $20k - 30k, Others 其他行業, M08AJ
澳門某公司招聘
Operation Officer
Responsibilities
Handle daily operational tasks and supervise staff workflow.
Conduct regular inspections of store operations, handle customer complaints and staff requests, and prepare business reports.
Prepare daily and monthly sales reports and regularly assist the accounting department with inventory checks.
Oversee product distribution and returns/exchanges, ensuring adequate stock levels and timely, accurate warehouse allocation.
Conduct relevant training sessions to enhance staff product knowledge and improve service quality.
Requirements
Minimum of 2 years experience in business administration and with frontline management experience
Proficiency in Microsoft Office.
Excellent organisational skills, strong independence, and the ability to work under pressure while handling multiple tasks simultaneously.
Strong communication and interpersonal skills.
Proficient in written Chinese and English.
Possession of a private car or motorcycle driving license is an advantage.
Administrative Assistant
Responsibilities
Provide administrative support to company
Organising daily itineraries and meetings
Taking notes and writing minutes during meetings
External coordination and communication
Following up and reporting ad-hoc issues
Requirements
Able to work under pressure and handle ad-hoc issues
Presentable, good communication and interpersonal skills
Ability to manage priorities effectively
Good command in both spoken and written English & Chinese (including Mandarin)
Can-do attitude, positive and proactive spirit
Candidates with secretarial experience would be preferred
Accounting Clerk
Responsibilities
Answer customer inquiries and follow up via phone.
Assist the department with data processing, document handling, and analysis/summary.
Perform other tasks assigned by the department.
Requirements
Accounting diploma holder or above.
Preferably obtained LCCI Intermediate / Higher.
Minimum 2 years accounting experience.
Familiar with PC software, accounting software & MS Word & Excel.
Good command of both spoken & written English & Chinese.
Able to work under pressure, highly proactive and cooperative.
Fresh graduates, candidates with relevant accounting course qualifications will also be considered.
IT Assistant
Responsibilities
Assist with installation and configuration of hardware and software.
Provide technical support for all users such as software and computer upgrades, routine automation and security maintenance.
Troubleshooting, training etc. and regular system inspection and maintenance.
Update and maintain technical documents.
Requirements
1-2 years of relevant experience.
Diploma holder or above, preferably computing.
Familiar with computer software skills and programming languages Java & PHP.
Knowledge of Website & system development.
Good communication and analytical skills.
Holder of motorbike driver license would be preferred.
技術人員
工作要求：
支援辦公室內的水電系統、設備維修及基本保養工作。
協助維修技術員及上司處理日常工程維修工作，包括簡單維修任務及跟進工作進度。
具備基本維修知識或相關工作經驗者優先，願意學習者亦歡迎。
持有澳門電單車駕駛執照者更佳。
Application Method 申請方式：
Applicants are requested to send the copy of Macao Resident Identification Card, resume, copies of academic certificates, or other supporting documents via email to recruit.ksch@gmail.com. (indicating the applied position).
應徵者請把澳門居民身份證副本、求職信、個人履歷、學歷證明副本或其他證明文件，以電郵方式發送至 recruit.ksch@gmail.com。(註明應徵職位)
Our company offers a comprehensive benefits package, including pension scheme, medical benefit, paid annual leave, sick leave, and more.
本司提供完善福利計劃，包括退休金制度、醫療福利、有薪年假及病假等。