Bachelor’s Degree in Medical Imaging and Radiological Sciences;
Qualification of Radiographer Registration is required;
Familiar in operating X-Ray, CT & MRI equipment;
Fluency in spoken and written Chinese and English;
Shift duty is required.
Registered Nurse
Bachelor’s degree in Nursing;
Minimum 2 years of clinical experience;
Strong interpersonal skills, responsible and able to work independent;
Good command of spoken and written Chinese and English;
Willing to work on shift.
Clinical Laboratory Diagnostic Centre Assistant Manager
A Master of Science (MSc) degree in Medical Laboratory Science or a related discipline;
A valid Medical Laboratory Technologist (MLT) Practicing Certificate issued by the Macau government authority;
At least ten years of technical work experience, including a minimum of three years serving in a senior technician capacity;
A management qualification and/or experience, e.g. quality system auditor;
Good knowledge in ISO15189 Medical Laboratory Standard;
Experience in ISO15189 Medical Laboratory Accreditation Program of NATA/ACD/HOKLAS.
申請方式 Application:
For interested parties, please send your application form, resume, copies of your academic certificates (including transcripts), professional certificates (if any), reference letters (if any), a copy of your ID document and expected salary to uh_recruitment@must.edu.mo, with subject “job position - source from jobscall.me”.
澳門電力股份有限公司誠聘以下職位： Companhia de Electricidade de Macau - CEM, S.A. invites applicants for the following position:
Electrical Engineer
202636-TSMENG
Roles and Responsibilities
To coordinate and participate in the evaluation of application regarding engineering work of Customer Installation, Maintenance and Projects
To provide technical services and assist in the management of Metering related systems
To coordinate with contractors/service providers for the implementation, installation, testing and commissioning of Customer related installation
To support the development of new energy such as Electric Vehicles (EV) and Photovoltaics (PV) to cope with the Company’s business development
To assist in the management of registered electrical contractors and govern their performances in accordance with the Company's technical standards
Requirements
Qualification
Bachelor's degree or above in Electrical Engineering, Computer Science or related disciplines
Holder of Professional Certifications such as Macau Registered Engineer will be an advantage
Possesses working experience in related areas is preferred
Computer Literacy
Proficient in Office 365 and Chinese Word Processing are mandatory
Knowledge of application related to power systems is preferred
Satisfactory level of literacy on Information Technology
Language Skills
Proficient in spoken and written Chinese and English
Knowledge of Mandarin is an advantage
Others
Possess driving license of light vehicle and Occupational Safety Card
Sound analytical, problem-solving and report writing skills
Outstanding interpersonal, communication and presentation skills
Being initiative, self-motivated, enthusiastic and with high team dynamics
Adequate knowledge in the regulations related to relevant engineering work
Business Systems and Data Engineer
202635-CCMENG
Roles and Responsibilities
Develop and maintain databases, and data systems to support data-driven decision-making in customer service operations
Streamline internal processes to ensure efficient data generation, analytics workflows, and automating workflows to ensure real-time analytics and performance tracking
Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets for diagnosis and prediction
Perform analysis with actionable insights and provide regular reporting to management for business strategy and decision
Drive our Customer Experience (CX) strategy by continuously evaluating and refining our CX framework to ensure seamless interactions across all touchpoints
Work closely with programmers, engineers, and officers to identify process improvement opportunities and propose system enhancements
Design, coordinate, and analyze customer satisfaction surveys, including Net Promoter Score (NPS), Customer Effort Score (CES), and other relevant customer experience metrics
Process and analyze both structured and unstructured customer feedback data (e.g., survey open-ended responses, complaint logs, call transcripts) to identify service gaps and improvement opportunities
Requirements
Qualification
Bachelor's degree graduate major in Mathematics, Statistics, Computer Science, Business Administration, or a related discipline
Relevant work experience in customer service operations, data analytics, or both is highly preferred
Computer Literacy
Proficient in MS Office applications, Power BI and SPSS
Hands-on experience with scripting languages (e.g. Python, VBA, SQL, Oracle)
Experience with survey tools (e.g., Qualtrics, Google Forms) and text analytics is an advantage
Language Skills
Proficient in spoken and written Chinese and English
Knowledge of Mandarin is an advantage
Others
Exceptional oral and written communication skills
Strong ability to analyze and interpret business data
Strong creativity, organization and execution skills
Able to work and make decisions under pressure
Outing, attention to detail and able to multitask and prioritize projects
Business Systems and Data Engineer
202635-CCMENG
Roles and Responsibilities
Develop and maintain databases, and data systems to support data-driven decision-making in customer service operations
Streamline internal processes to ensure efficient data generation, analytics workflows, and automating workflows to ensure real-time analytics and performance tracking
Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets for diagnosis and prediction
Perform analysis with actionable insights and provide regular reporting to management for business strategy and decision
Drive our Customer Experience (CX) strategy by continuously evaluating and refining our CX framework to ensure seamless interactions across all touchpoints
Work closely with programmers, engineers, and officers to identify process improvement opportunities and propose system enhancements
Design, coordinate, and analyze customer satisfaction surveys, including Net Promoter Score (NPS), Customer Effort Score (CES), and other relevant customer experience metrics
Process and analyze both structured and unstructured customer feedback data (e.g., survey open-ended responses, complaint logs, call transcripts) to identify service gaps and improvement opportunities
Requirements
Qualification
Bachelor's degree graduate major in Mathematics, Statistics, Computer Science, Business Administration, or a related discipline
Relevant work experience in customer service operations, data analytics, or both is highly preferred
Computer Literacy
Proficient in MS Office applications, Power BI and SPSS
Hands-on experience with scripting languages (e.g. Python, VBA, SQL, Oracle)
Experience with survey tools (e.g., Qualtrics, Google Forms) and text analytics is an advantage
Language Skills
Proficient in spoken and written Chinese and English
Knowledge of Mandarin is an advantage
Others
Exceptional oral and written communication skills
Strong ability to analyze and interpret business data
Strong creativity, organization and execution skills
Able to work and make decisions under pressure
Outing, attention to detail and able to multitask and prioritize projects
Chemical Engineer
202634-GPDCHM
Roles and Responsibilities
Ensure all plant effluents, wastewater discharge comply with environmental regulations and SHEQ requirements
Oversee the operation and monitoring of the water treatment plants including demineralized water, domestic wastewater, industrial wastewater, boiler feed water
Monitor, analyze and control the chemistry of the boiler water and steam, fuel oil, cooling water systems to prevent scale, deposition and corrosion
Cooperate with project team in domestic and industrial wastewater treatment plants re-design, construction and commissioning processes
Manage and optimize domestic and industrial wastewater treatment plant systems
Implement and manage wastewater treatment plants preservation procedures during outages or standby periods
Supervise the safe handling, storage and disposal of hazardous chemicals
Maintain Safety Data Sheets (SDS) and enforce strict chemical safety
Requirements
Qualification
Bachelor's degree or above in Chemistry, Chemical/Environmental Engineering or a related discipline
Above 5 years of engineering experience in an industrial process plant, preferably within a utility
Practical experience with Reverse Osmosis (RO), mixed-bed ion exchangers for water treatment technologies
Familiarity with high-recovery RO systems used in zero liquid discharge setups
Deep understanding and knowledge of national and international guidelines for boiler feedwater and steam purity
Experience with proven project management for domestic and industrial wastewater treatment plant upgrade/modification
Ability to respond rapidly to water treatment plants operational troubleshooting issues
Computer Literacy
Proficient in Office 365 and Chinese Word Processing
Experience in using Enterprise & Maintenance Software (e.g. ERP) is an advantage
Familiarity with AI tools or utilizing AI assistance on administrative tasks is an advantage
Language Skills
Proficient in spoken and written Chinese and English
Good command of Cantonese is preferred
Others
Good communication, interpersonal, and presentation skills
Able to work and make decisions under pressure
Well-organized with strong planning, prioritization, multi-tasking abilities
Demonstrates a high level of professionalism, attention to detail and commitment to quality and safety standards
Sustainable Procurement Specialist
202633-PLDSOF
Roles and Responsibilities
Support the development and roll out the Sustainable Procurement policy, framework, strategy and guidelines
Collaborate with taskforces to embed ESG practices into category strategies, strategic sourcing and supplier management
Collect and analyze data to track sustainable procurement metrics and KPIs
Coordinate and lead to promote sustainable procurement initiatives, ensuring stakeholders buy-in and collaboration to create impact
Requirements
Qualification
Bachelor's degree in Sustainability, Supply Chain Management, Business Administration, or related fields
Specialized training or certification in sustainable procurement, ESG, or responsible sourcing (ISO 20400, GRI, CIPS, ISM, UN SDGs, etc.) is an advantage
Computer Literacy
Proficiency in Microsoft Office
Knowledge of Power BI or Pythons is an advantage
Language Skills
Proficiency in written and spoken Chinese and English
Fluency in Mandarin is a definite advantage
Others
3 years of hands-on experience in sustainability initiatives, ESG programs, or responsible sourcing projects
Exposure to procurement or supply chain processes is a plus, but not a primary requirement
Ability to translate sustainability goals into practical procurement initiatives and metrics
Effective communication and collaboration skills to work with procurement teams, internal user departments and external stakeholders
Passion for sustainability and willingness to grow into procurement excellence
Sustainable Procurement Specialist
202633-PLDSOF
Roles and Responsibilities
Support the development and roll out the Sustainable Procurement policy, framework, strategy and guidelines
Collaborate with taskforces to embed ESG practices into category strategies, strategic sourcing and supplier management
Collect and analyze data to track sustainable procurement metrics and KPIs
Coordinate and lead to promote sustainable procurement initiatives, ensuring stakeholders buy-in and collaboration to create impact
Requirements
Qualification
Bachelor's degree in Sustainability, Supply Chain Management, Business Administration, or related fields
Specialized training or certification in sustainable procurement, ESG, or responsible sourcing (ISO 20400, GRI, CIPS, ISM, UN SDGs, etc.) is an advantage
Computer Literacy
Proficiency in Microsoft Office
Knowledge of Power BI or Pythons is an advantage
Language Skills
Proficiency in written and spoken Chinese and English
Fluency in Mandarin is a definite advantage
Others
3 years of hands-on experience in sustainability initiatives, ESG programs, or responsible sourcing projects
Exposure to procurement or supply chain processes is a plus, but not a primary requirement
Ability to translate sustainability goals into practical procurement initiatives and metrics
Effective communication and collaboration skills to work with procurement teams, internal user departments and external stakeholders
Passion for sustainability and willingness to grow into procurement excellence
Civil Engineer of Power Station
202632-ETSCEN
Roles and Responsibilities
To conduct inspections and technical assessments of civil infrastructure within the power plant to ensure structural integrity, operational safety, and regulatory compliance
To investigate civil related issues affecting plant structures, equipment foundations, or access systems, and recommend timely, cost-effective remedial actions
To be responsible for the planning of civil works by defining scope, reviewing initial requirements, drafting specifications, tender evaluation and justifying budget estimates for maintenance, repairs, and capital upgrades essential to plant reliability
To manage external contractors performing civil works on site, ensuring minimal disruption to plant operations and strict adherence to safety and quality standards
To review and justify the technical documents including work methods and engineering drawings
To monitor field data and maintain civil asset records to support infrastructure integrity, operational planning, and compliance with company's safety and environmental policies
To support the preparation of technical and progress report as required
Requirements
Qualification
Bachelor's degree or above in Civil Engineering or related disciplines
Holder of Professional Certifications such as Macau Registered Engineer will be an advantage
Experience in handling project licensing procedures with the Land and Urban Construction Bureau (DSSCU) will be an advantage
Computer Literacy
Proficient in MS Office applications and Chinese word processing
Language Skills
Good command of spoken and written Chinese and English
Mandarin proficiency is an advantage
Others
Possesses valid Macau driving license of light vehicle and Occupational Safety Card
At least 3 years of experience in civil construction or maintenance
Civil Engineer
02631-PCMCEN
Roles and Responsibilities
To conduct on-site inspections of civil infrastructure associated with primary substations
To perform technical investigations and condition assessments of civil structures within primary substation equipment
To oversee and coordinate external contractors carrying out civil construction, retrofit and maintenance works for substations
To ensure all civil-related work complies with applicable engineering standards, safety regulations, statutory requirements and company procedures
To collaborate with cross-functional engineering and operations teams to support safe and reliable operation of the Transmission and Distribution network
To provide on duty service during non-office hours
Requirements
Qualification
Bachelor's degree or above in Civil Engineering or related disciplines
Holder of Macau Registered Engineer Certificate is an advantage
Computer Literacy
Proficiency in MS Office 365, AutoCAD and Chinese Word Processing
Language Skills
Proficient in Chinese and English writing
Proficient in spoken Cantonese, English and Mandarin
Others
Possesses valid Macau driving license of light vehicle and Occupational Safety Card
Possesses experience in primary substation construction and maintenance is preferred
Sustainable Procurement Excellence Lead
202630-PLDSPD
Roles and Responsibilities
Design and implement Sustainable Procurement policies, and guidelines that align with corporate sustainability goals and regulatory requirements
Establish governance structures to ensure compliance, accountability, and transparency across all procurement activities
Collaborate with stakeholders to co-launch initiatives that embed ESG principles into category strategies, strategic sourcing and supplier management
Define KPIs and measurement systems to track, evaluate, and report the impact of Sustainable Procurement initiatives
Lead stakeholder engagement and change management, ensuring organizational adoption of Sustainable Procurement practices and fostering a culture of accountability
Monitor and anticipate emerging trends, technologies, best practices, and regulatory developments to drive procurement excellence
Requirements
Qualification
Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Engineering, or Environmental Studies
Professional certifications of CIPS, CPSM, or ISO 20400 are an advantage
Computer Literacy
Proficiency in Microsoft Office
Knowledge of Power BI or Pythons is an advantage
Familiarity with SRM or Supplier ESG Risk Assessment tools is an advantage
Language Skills
Proficiency in written and spoken Chinese and English
Fluency in Mandarin is a definite advantage
Others
Minimum of 3 years in sustainability-focused projects
Proven track record in leading stakeholder engagement programs, sustainability initiatives, change management or procurement transformation projects
Strong experience in developing KPIs, dashboards, and reporting mechanisms for procurement performance or sustainability initiatives
Meticulous, analytical, and well-organized with strong problem-solving skills
Act as Business Partner to internal and external stakeholders throughout the procurement process to actively ensure timely resolution of conflicts or issues
Participate in procurement excellence initiatives on category management, digital procurement, sustainable procurement for career growth and business transformation
Analyze and improve supply resilience and cost-effectiveness on assigned categories
Prepare and deliver monthly procurement reports, sourcing strategies, and ESG initiatives to related stakeholders
Requirements
Qualification
Bachelor's degree in Supply Chain Management, Business Administration, Law, Commerce, Electronics or Electrical Engineering, or a related field
Computer Literacy
Proficiency in Microsoft Office (Excel, Word - including Chinese word processing, and PowerPoint)
Familiarity with sourcing, vendor management, and relevant procurement software
Knowledge of Power BI or other dashboard/reporting tools is an advantage
Language Skills
Proficiency in written and spoken Chinese and English
Fluency in Mandarin is a definite advantage
Others
Working experience in Procurement and Supply Chain Management is preferred
Solid experience with Category Management or Supply Market Analysis is a definite advantage
Knowledge of Macau related law, company ordinance and corporate/commercial law is preferred
Demonstrates readiness to handle challenging situations while maintaining flexibility and a strong capacity to learn and adjust to evolving circumstances
Meticulous, analytical, and well-organized with strong problem-solving skills
With curiosity, able to grasp market dynamics and make sound business judgment
Satisfactory communication, presentation and interpersonal skills
Able to maintain a high level of confidentiality and integrity
Facility Management Engineer
202627-PLDENG
Roles and Responsibilities
Building Systems & Maintenance – Monitor and maintain HVAC, security, fire, water, electrical, lighting, lifts; execute preventive/corrective maintenance; manage spare parts
Projects, Improvements & Contractors – Lead energy-efficient equipment replacement projects; perform root cause analysis; supervise outsourced services and monitor SLAs/KPIs
Compliance, Safety & Quality – Ensure regulatory and safety compliance; conduct audits and inspections; address emergencies; oversee installation and repair quality
Digital Solutions & Sustainability – Implement IoT, automation, and analytics tools; support energy upgrades and green building certification
Reporting, Documentation & Stakeholder Coordination – Monitor KPIs; prepare reports; maintain records and as-built drawings; assist with budgets; liaise with internal/external parties
Requirements
Qualification
Bachelor's degree or above in Electrical, Mechanical, or Building Services Engineering
Holder of Macau Registered Engineer Certificate is an advantage
Possess at least 3 years of experience in building facilities maintenance
Proven experience in equipment replacement projects
Familiarity with green building certification (e.g., WELL, LEED) is an advantage
Computer Literacy
Proficient in Auto-CAD, Office 365 and Chinese Word Processing
Knowledge of data analytics tools for KPI tracking is advantageous
Language Skills
Proficient in spoken Cantonese, English and Mandarin
Proficient in Chinese and English writing
Others
Strong analytical, problem-solving, and report-writing skills
Excellent interpersonal, communication, and presentation skills
Proactive, adaptable, and collaborative with good leadership
Knowledge of safety regulations, building codes, and greens standards
Possess valid driving license of light vehicle and Occupational Safety Card
高級技術員
202619-TSMELE
職務簡介
負責對用戶電力裝置進行檢查，核實供電線路、計量裝置、用電設備等是否符合安全要求及現行規範
負責對客戶用電申請相關的工程進行檢查、測試及驗收等工作
核查及處理供電及電力配置的相關資料
協助工程師進行電力培訓相關工作
協助工程師進行電力裝置緊急事故處理
入職條件
中學畢業或同等學歷，曾接受電力範疇培訓
具備大型工程項目協調或監理經驗者優先
電腦使用能力
能夠使用電腦處理一般文書
能使用AutoCAD繪製電力相關簡單報告圖、修改客戶電力裝置圖則或參與設計審查
語言能力
良好的中文溝通和書寫能力
能夠以基礎英語溝通和書寫者優先
其他要求
須持有輕型車輛駕駛執照及職安咭
了解客戶電力裝置設計及施工要點，能準確理解相關技術圖則內容
能夠處理獨立工作及承受壓力
須在戶外及辦公室環境工作
Power Systems Engineer
202617-NSPENG
Roles and Responsibilities
To provide technical support in defining design requirements for primary equipment of HV substation and photovoltaic system
To provide technical support in analyzing the failure rate of primary equipment in HV substation and photovoltaic system
To provide technical support for the analysis and review of design proposal for primary equipment and photovoltaic systems including diagrams, settings, etc.
To provide technical support for conducting training related to primary equipment in HV substation and photovoltaic system
To analyze failure data of the primary equipment in HV substation and photovoltaic system and review relevant maintenance criteria
To provide technical support and collect necessary data for incident investigation involving primary equipment in HV substation and photovoltaic system when required
Requirements
Qualification
Bachelor’s degree or above in Electrical Engineering or related disciplines, preferable in Power Engineering
Holder of Macau Registered Engineer Certificate is an advantage
Computer Literacy
Proficient in Office 365 and Chinese Word Processing
Experience with photovoltaic system simulation software and programming (VBA and python) is preferred
Language Skills
Proficient in Chinese and English writing
Proficient in spoken Cantonese, English and Mandarin
Others
Proactive, willing to learn and eager to grow
Strong report-writing and presentation skills
Good interpersonal and communication skills
Adequate knowledge in regulations related to relevant engineering work
Possesses a valid Macau light vehicle driving license and Occupational Safety Card
Relevant working or research experience in Power Engineering (especially power system analysis or primary equipment maintenance) is preferred
System Dispatch Engineer - with Shift Allowance
202603-SDCENG
Roles and Responsibilities
To be a member of the on-shift team or back-office team to operate CEM power network from importation, generation, transmission and distribution in terms of safety, security, reliability and cost effectiveness
To resolve all incidents or contingency issues that is related to CEM power network by using available resources, necessary tools and measures
To rectify power importation, generation, transmission and distribution issues to meet customer demand with best economic consideration
To prepare and publish daily network operational reports and generation forecast plan to stakeholders in a timely manner
To take proper measures to minimize power disturbance and to resume power network system back to stable as fast as possible and duly keep relevant stakeholders informed
To schedule, approve and execute all planned, urgent outages or operations in generation and power network under normal or disturbed situations and duly keep relevant stakeholders informed
To execute any necessary and proper power network operations according to network analysis and ensure these operations are performed in accordance with established safety rules and procedures
To have direct communication with customer for handling outage, enquiries and complaints
Requirements
Qualification
Bachelor's degree or above in Electrical or Electromechanical Engineering, preferably in Power Engineering major
Holder of Macau Registered Engineer Certificate is an advantage
Computer Literacy
Proficient in MS Office 365 and Chinese Word Processing
Knowledge in power system simulation software, EMS/SCADA and/or computing programming is preferred
Language Skills
Proficient in Chinese and English writing
Proficient in spoken Cantonese, English and Mandarin
Others
Work experience in power system or related area, particularly in Dispatch or Transmission and Distribution area would be an advantage
Being independent, responsible, self-motivated, attentive to details, multi-tasking, hardworking and with high team dynamics
Good interpersonal, communication, presentation and report writing skills
Able to work under pressure and solve problems in a calm and decisive manner
Possesses valid Macau driving license of light vehicle and Occupational Safety Card
Possesses project management experience is preferred
Interested parties should send their curriculum vitae, academic transcripts and copies of professional related certificates, quoting the respective reference number, to:
We are looking for Macau local talented people like you. Apply for our team and join in our pursuit of greatness as you explore your career interests at MGM. Act now! Please scan the QR code to apply now!
City University of Macau is a private but not-for-profit institution. As a comprehensive university in Macau, the University offers an array of Bachelor's, Master's and Doctoral degree programs as well as professional courses. It is dedicated to academic excellence and strives to provide students with a rich learning experience that will open their door to the international scene through its continuous expansion of global partnerships. The University upholds its mission to nurture outstanding talents and deliver applicable programs that will serve the evolving needs of Macau and the wider region.
澳門城市大學誠意邀請有志參與高等教育行業的您加入，職位空缺如下： The City University of Macau is now inviting talent to join our family. The following vacancies are now accepting application:
Pui Ching Middle School (Coloane Campus) is seeking to hire relevant teachers and staff for the 2026/2027 academic year. The attached document includes details of the positions available. Candidates with relevant experience will be given priority consideration. Please read carefully.
To apply for the position, interested candidates are requested to click on the provided link or scan the QR code. All relevant information will be processed in accordance with Macau’s Personal Data Protection Law. Only qualified applicants will be contacted for further arrangements. Please be assured that all correspondence and information received will be treated with absolute confidentiality and will not be returned.
The Public Administration Training Centre (PATC) of the University of Macau invites applications for the position of Administrative Assistant at a taxable monthly salary ranging from MOP25,380 to MOP43,240 (index 270 – 460).
The Institute of Artificial Intelligence and Brain Sciences (IAIBS) of the University of Macau invites applications for the position of Laboratory Technician (equivalent to Senior Administrative Assistant / Administrative Assistant) at a taxable monthly salary ranging from MOP25,380 to MOP43,240 (index 270 – 460).
The Faculty of Arts and Humanities (FAH) of the University of Macau invites applications for the position of Senior Administrative Assistant/Administrative Assistant at a taxable monthly salary ranging from MOP25,380 to MOP43,240 (index 270 – 460).
The Faculty of Medicine (FMD) of the University of Macau invites applications for the position of Senior Administrative Officer or Administrative Officer at a taxable monthly salary ranging from MOP41,360 to MOP64,860 (index 440 – 690).
A taxable annual remuneration starting from MOP1,250,200 (approximately USD154,350) for the position of Full Professor, MOP1,052,800 (approximately USD129,980) for the position of Associate Professor and MOP855,400 (approximately USD105,600) for the position of Assistant Professor will be commensurate with the successful applicants’ academic qualification and relevant professional experience.
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
Client Advisor
Department: RETAIL OFFLINE
City: Macau
Location: MO
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
MEASURES OF SUCCESS
Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)
Service targets (Guest Experience, Net promoter score)
New client acquisition (conversion and retention)
Number of appointments held on a monthly basis
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Minimum 2 years of sales experience in luxury retail industry
Pleasant, mature, service-oriented and high fashion sense
Good interpersonal and communication skills
Good command of spoken English, Cantonese and Mandarin
We offer attractive remuneration package, on-the-job training and career advancement opportunity to the right candidates.
Interested parties please send your full resume with your date of availability, current and expected salary to hr.hongkong@todsgroup.com with subject “Sales Assistant - source from jobscall.me”.
*Personal data collected is solely for recruitment related purpose and will be treated in strictest confidence.
Pleasant, energetic, cheerful, and customer-oriented
Positive working attitude and willing to work in fast-paced environment
Good command of spoken English, Mandarin and Cantonese
We offer an attractive remuneration package, excellent training and promotion opportunities to the right candidates. Interested parties please send your Resume to hkretail@coach.com(email subject "Sales Associate - source from jobscall.me") or contact Ms. Lau by 852 2709 8094.
*All information collected will be used for recruitment purpose only.
You are also welcome to visit our website for more details: www.coach.com
