Huawei is a leading global information and communications technology (ICT) solutions provider. Driven by a commitment to sound operations, ongoing innovation, and open collaboration, we have established a competitive ICT portfolio of end-to-end solutions in telecom and enterprise networks, devices, and cloud technology and services. Our ICT solutions, products, and services are used in more than 170 countries and regions, serving over one-third of the world's population. With 180,000 employees, Huawei is committed to enabling the future information society, and building a Better Connected World.
As the responsible person of the sales operation and contract management, can take charge of daily sales operation KPI monitoring and continuous improvement on sales operation management and contract management;
Monitor sales operation management, include forecast manement, project management, customer relationship management etc.
Support in contract negotiation, clause formulation, contract drafting and commercial decision-making
Support in contract management includes contract / order processing, billing and contract fulfillment control
Handle contract or billing related queries from customers
Assists with ad-hoc duties assigned by manager
Job Requirements:
Bachelor degree or above, knowledge in international trade, financing, international business law, project management will be an advantage;
Familair with the basic knowledge of contract management or sales operation ( like forecast management, project management, sales data monitor...);
3 years contract management related experience or sales operation related experience ;
Proficient in Microsoft Office and Windows, including Outlook, Word, Excel and PowerPoint;
Excellent communication skills; Good command of written and spoken English and
This is a one renewable contract, Service Provider: Manpower
Experienced candidate with outstanding performance can be considered as Permanent
As a global ICT company with a presence in over 170 countries and regions, we provide a broad platform where employees can realize their personal value. This is an excellent opportunity to build up your career in ICT industry where you be enriched with our Huawei innovative business solutions such as 5G & network optimization
Responsibilities:
Undertake IT multi-product-level tasks in service development/pre-sales/delivery projects.
Undertake technical work in service scenarios such as industry service integration verification and delivery, O&M and support, and learning service or solution development, and achieve business objectives such as baselines, efficiency, costs, quality, and competitiveness.
Resolve technical issues of a single functional module/product. Summarize cases and service requirements, and guide employees to improve their capabilities.
Requirements:
Familiar with IT technical details of other vendors , e.g., HP, EMC, NetApp, HDS, IBM, Dell, Fujitsu.( Previous work experience at distributor or partners of IT vendor or experience at vendor such as HP, EMC, NetApp, HDS, IBM, Dell and are a big plus.)
Over 5 years direct IT experience with a proven track record in an international IT equipment company.
Have the capability of implementing technical solutions for IT functional modules/products.
Have CCIE/HCIE certifications in cloud or storage is preferred.
Business Goals Fulfillment: Be responsible for the achievement of the business goals(revenue, bookings) of the different account such as public sector and other sectors by operating the sales project properly with the team members including system engineers, service managers, channel managers;
Customer Relationship Management: Establish and maintain the customer relationship with the customer as the primary responsible person for customer satisfaction;
Partnership and Industrial Ecosystem Building: Develop and build the industrial ecosystem by coping with the channel managers and improve the brand image by operating the marketing expansion activities.
Requirements:
Bachelor’s degree or above;
Minimum 5 years working experience in well-known CT or IT companies and in account sales;
Have good customer relationships skill, experience in handling public sector would be preferable;
Have concept of ICT equipment or solutions in the product field including but not limited to storage/cloud computing/database/HCI/IP/transmission/access;
Have good concept of overall situation and the spirit of teamwork
This person will join the Fire Service project team in Hong Kong/Macau. He/she will monitor and supervise installation activities and make sure the projects are completed on time & within budget. Also ensure the design and installation of Fire Service equipment’s are within project scope and comply with the requirements of local authorities and clients.
How you will do it
Prepare and submit project documents, such as design drawings, material submission, method statements, safety documents and maintenance manual for client's approval
Supervise and provide guidance to technicians regarding equipment installation details, testing and commissioning methods and safety and environmental awareness
Liaise with client, consultants and local authorities to ensure that project targets are achieved
Review financial condition of project on a regular basis to ensure the financial target are met
Consult Project Managers for resolution when deviations occur
What we look for
Required
Degree or Higher Diploma in Electrical/Mechanical/Building Services/Fire or equivalent
Good command of spoken and written English and Chinese
Proficiency in code of practice of local Fire Department, relevant international standards, and fire service equipment
Candidate with more experience will consider as Project Engineer
Preferred
Independent and able to work under pressure
Hands on computer knowledge of MS Office, MS Project & AutoCAD
Minimum 2 years’ experience in fire system project installation and maintenance
Familiar with the overall process of local authorities in the application for inspections
Interest parties please send your application letter & CV including current and expected salary, date of availability to recruitment_hk@jci.com.
Only the shortlisted candidates will be notified. Data collected would be used for recruitment purposes only.
Sales Administration Officer (Customer Service team)
Responsibilities:
Responsible for reception and communication with customers;
Handle daily paperwork and other tasks;
Assist the department with daily tasks and perform any ad hoc tasks and assignments;
Field Service;
Job requirements:
Bachelor degree or above;
Good Chinese and English writing and speaking skills;
Familiar with the use of office software such as OFFICE EXCEL, WORD, etc.;
Have good communication skills, patience, lively and cheerful personality, flexible thinking, strong sense of responsibility, active work, and the ability to handle work independently;
Candidates with more than two years of experience in customer service or sales are preferred;
If you are interested, please send a recent photo, resume, and salary request to sallyiong90@gmail.com
Defines and implements quality control techniques in order to verify the quality of raw materials, intermediate and end products as well as any other analytical services relevant to our client base and according to regulatory requirements. Manage and control all Quality Control activities in accordance with identified quality assurance standards, company procedures, client specifications, contract requirements, and regulatory guidelines.
Main Responsibilities:
Follow the daily priorities in order to accurately and promptly perform the allocated sample analysis.
To adhere to the laboratory testing schedule in order to achieve an efficient Quality Control (QC) system.
Take responsibility for all data individually generated and ensure it is in accordance with all applicable GMP requirements and HSE regulations, adhering to all relevant Operating Procedures and industry standards in conducting all analytical activities.
To maintain all checklists, laboratory records and notebooks in which he/she is involved to an acceptable GMP standard and in accordance with Hovione internal procedures.
To issue events and support the investigation of OOS/OOT/atypical results, deviations and QC incidents generated in the QC Laboratories.
Ensure facility activities are carried out in compliance with all GMP, legal and HSE regulations and applicable standards in the country of operation, complying with and enforcing all Hovione processes and good practice.
Profile:
Qualification in a relevant chemistry, analytical chemistry, chemical engineering, pharmaceutical-related or other science-related field (preferable)
Proven practical pharmaceutical or related industry experience in a GMP regulated QC laboratory environment (preferable)
Competent (written and verbal) English
Technical understanding of GMP practices, analytical theory and techniques
We offer:
Global career development
Integration into a dynamic technical team of an International Company
Attractive remuneration, fringe benefits include bonus, canteen, transportation and medical scheme.
Administration Assistant
Job Mission:
Provides secretarial / administrative support to employees or groups in the organization. Receives, screens and directs incoming calls, visitors, mail and email. Maintains files, records, calendars and diaries. May arrange business travel, coordinate meeting arrangements and / or track expenses. Uses standard and/or advanced business software applications (e.g. Microsoft Office, SAP, documentation control, analytical software) to prepare correspondence, presentations, agenda, minutes, etc.
Acts as key user for area specific tools. Prepares technical reports, document or indicators based on specialized documents. Updates planning and communications in support of decisions made.
Main Responsibilities:
Receive, classify, consolidate and/or summarize documents and information using the tools and systems required for these purposes
Maintain records of documents processed as required
Compile various regular reports in accordance with standard operating procedures.
Route or answer routine correspondence not requiring supervisor attention
Conduct simple tasks of low complexity and with close supervision
Maintain an open communication with colleagues, identifying and reporting any production, HSE, quality or other issues to management according to the required processes
Ensure facility activities are carried out in compliance with all GMP, legal and HSE regulations and applicable standards in the country of operation, complying with and enforcing all Hovione processes and good practice
Carry out assigned tasks and duties in a safe manner, in accordance with instructions, and to comply with environmental, health & safety rules/procedures, regulations and codes of practice.
Profile:
Computer literate (Microsoft Office tools)
Experience of working in an administrative environment (preferred)
Competent (written and verbal) English
Knowledge, Experience, and Skills to conduct tasks in accordance with the rules and procedures set down
We offer:
Global career development
Integration into a dynamic technical team of an International Company
Attractive remuneration, fringe benefits include bonus, canteen, transportation and medical scheme.
IT Site Support Specialist
Job Mission:
Arranges, directs or provides broad IT support services to employees with IT issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customers to appropriate technical personnel. Provides case status updates to management and end-users. Supports and maintains effective relationships with users. Develops, documents and implements standard operating procedures and customers service guidelines relating to IT support.
Main Responsibilities:
Ensure compliance with GMP and HSE guidelines, promoting the implementation of Hovione’s policies and procedures (COPs, HBR, SOPs, etc.).
Monitor, analyze, and troubleshoot the IT infrastructure, including hardware, software, networks, and operating systems to maintain optimal performance.
Anticipate, identify, and resolve IT infrastructure problems, escalating issues when necessary to ensure continuous operation.
Plan, propose, and execute the installation, configuration, and testing of IT infrastructure components, including systems upgrades to keep technology current.
Implement policies and procedures for system security, ensuring secure access, monitoring, and routine evaluations.
Participate in capacity planning in collaboration with end-users, department managers, and the global IT Infrastructure team.
Administer the global WIFI network and maintain local IT infrastructure inventory and backups.
Develop and propose disaster recovery policies and procedures, executing recovery plans and conducting tests.
Participate in the Site Data Integrity Committee, overseeing implementation and adherence to policies and procedures.
Profile:
University, or equivalent, qualification in Information Technology or similar scientific field
Typically requires 3-5 years of relevant experience as a system administrator
Strong understanding and knowledge of IT infrastructure
We offer:
Global career development
Integration into a dynamic technical team of an International Company
Attractive remuneration, fringe benefits include bonus, canteen, transportation and medical scheme.
The role will be responsible for providing professional and high-quality services to the member institutions (also known as card issuers and acquirers) in Macau SAR, ensuring a strong and consistent growth of UnionPay business.
Key Responsibilities
Liaise, communicate and maintain close relationship with member institutions
Perform business analysis and prepare management reporting
Conduct comprehensive testing on POS device to deliver the high quality of services and experience to customers
Provide routine and ad hoc administrative support and carry out delegated duties for the office in Macau SAR
Desired Skills and Experience
University graduate with at least 3 years of experience in financial field, preferably in bankcard industry
Proficient knowledge in card issuing business
Independent, mature with high level of problem-solving skills
Proficiency in spoken and written Chinese, English and Mandarin
As the leading provider of IT solutions for China's air travel and tourist industry, TravelSky Technology Ltd. operates all Chinese airlines' Inventory Control Systems. They also provide travel agencies, at more than 6,500 locations, with the ability to search, price and book air and travel products with the world's scheduled air services and other travel vendors. The company's next generation Departure Control System has also been set up to complete an integrated service plan for all industry players and ordinary consumers benefiting from China's rapid air-traffic growth. TravelSky is listed on The Stock Exchange of Hong Kong (Stock Code: 00696). TravelSky.com, developed and owned by TravelSky, is the dominant air travel portal of China.
技術支援工程師 Technical Support Engineer
Responsibilities
Provide support services for air operators, travel agents, and relevant government bureaus and departments regarding various aviation-related systems.
Answer queries and handle problems, including on-site troubleshooting and fixing application problems.
Contact, coordinate, and collaborate with relevant parties to resolve issues.
Coordinate problem reporting and keep track of progress, providing regular updates to all concerned parties.
Monitor infrastructure systems to ensure optimal performance and reliability.
Requirements
Associate Degree / Higher Diploma in Computer Science, Information Technology, or a related field.
Understanding of computer systems, networks, and software applications.
Exceptional communication skills, both written and verbal, in English, Putonghua, and Cantonese.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
APPLICATION：
Kindly provide your personal resume and cover letter for submission to the following email address: wpmou@travelsky.com.hk.
Assist Project manager to Maintain and monitor project plans, project schedules, work hours, budgets and expenditures.
Collaborate with cross-functional teams, development teams and management teams/key users within the business.
Documenting and following up on important actions and decisions from meetings include the project exit documentation.
Preparing necessary presentation materials for meetings.
Install and Implement system as needed
To execute project management calendar for fulfilling each goal and objective.
Ability to build a good relationship with business users, provide guidance for user training.
Requirements
Degree / Higher Diploma in Computer Science / Information Technology / Information System or relevant disciplines would be an advantage.
Fresh graduate is also welcomed.
Familiar hotel FO / PMS system would be an advantage.
Good interpersonal and communication skills
Occasionally shift duties and work during holiday with special allowance or compensatory leave.
Interested candidates please send your full CV with date of availability and expected salary to "macaurecruit.support.list@shijigroup.com".
Personal information collected will be used for recruitment purpose only and will be kept strictly confidential.
Sales Executive / Account Manager
Responsibilities
Sold Quota Attainment – Achieve the assigned total sold quota target current customers, competitive and non-users.
Sales Activity Reporting – Ensure the timely/accurate recording, tracking, and reporting of all sales activities and customer/competitive information through CRM systems and sales tools.
Pipeline Management & Forecasting -Provide an accurate forecast of personal sales results. Continuously review all opportunities in the sales pipeline and advance the stage of the sales to provide an accurate record of sales activities and monthly results that roll-up to the sales forecast.
Relationship management:
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Identify and assess customers’ needs to achieve customers’ satisfaction.
Handle customer enquiry on product and service questions, provide appropriate solutions and alternatives within the time limits
Personal Development & Training – Take personal accountability to complete all assigned training, certification, and personal development requirements as required.
Requirements
Diploma or Bachelor ‘s degree in Business or hotel industry preferred
Minimum 2 years of sales or customer service experience
Customer orientation and ability to adapt/respond to different types of roles
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Quinta de Marmeleira (Delegação de Macau) está à procura de alguém que tenha experiências nas seguintes áreas. Poderão inscrever nas vagas abaixo indicadas：
外貿專員（中/英語）- 2名
Especialista em Comércio Exterior (chinês/inglês) - 2 vagas
熟悉國際貿易流程、法律法規和慣例，了解不同國家和地區的貿易政策、關稅和稅率。
Conhecedor dos processos de comércio internacional, leis, regulamentos e práticas, bem como das políticas comerciais, tarifas aduaneiras e taxas de impostos em diferentes países e regiões.
銷售員 - 2名
Empregado de Vendas - 2 vagas
熱悉進口葡萄酒的相關知識：負責公司葡萄酒產品的市場開拓，積極參與各類展會，負責產品的市場推廣。
Familiarizado com o conhecimento sobre vinhos importados; Responsável pelo desenvolvimento do mercado dos produtos vitivinícolas da empresa, participando ativamente em várias exposições e promovendo a comercialização dos produtos.
會展項目策劃員 - 2名
Coordenador de Projetos de Exposição - 2 vagas
負責大型會展策劃和協調，涵蓋會議地點選擇、交通安排、場地布置等。
Responsável pelo planeamento e coordenação de exposições em grande escala, incluindo a seleção do local do evento, organização do transporte, montagem e decoração do local.
有經驗者/特葡國護照/僅流利中，英、葡語/能接受出差者優先考慮、薪金面議。
Candidatos com experiência, portadores de passaporte português, fluentes em chinês, inglês e português, e disponíveis para viagens de negócios terão preferência. Salário negociável.
Os interessados devem enviar o CV para recruiment@quintamarmeleira.com indicando a vaga pretendida. Todos os dados dos candidatos serão tratados com confidencialidade e utilizados exclusivamente para fins de recrutamento.，
Agência de Viagens Intemacionais Luso-Chinesa da Marmeleira está à procura alguém que tenha experiências nas seguintes áreas. Poderão inscrever nas vagas abaixo indicadas :
Coordenar e organizar rotas de atividades de acordo com as necessidades do cliente, desenvolver e implementar planos de viagem para grupos turísticos e ajustar planos de acordo com as mudanças do mercado para atender a demanda. Candidatos com mais de 2 anos de experiência em plancamento de viagens terão preferência.
旅行社客服 - 2名
Atendimento ao Cliente de Agências de Viagens - 2 vagas
專業行程咨詢與定制服務、負資訂單管理，實時解答客戶旅遊相關查詢，協助辦理簽證申請。
Consultoria profissional de itinerários e serviços personalizados, gerenciamento de pedidos, resposta imediatas a consultas relacionadas com as viagens e auxílio no processo de solicitação de visto.
機票文員 - 2名
Agente de Reservas- 2 vagas
熟悉機票系統操作，負責商務預定工作：包括訂車、機票、酒店等。
Responsável por reservas de negócios, incluindo voos, hotéis, carros, etc. Conhecimento de sistemas de reservas de bilhetes e necessário.
有經驗者特葡國護照/懂流利中、英、葡語/能接受出差者優先考慮，薪金面議。
Candidatos com experiência, portadores de passaporte português, fluentes em chinês, inglês e português, e disponíveis para viagens de negócios terão preferência. Salário negociável.
Os interessados devem enviar o CV para recruitment@mviagens.com, indicando a vaga pretendida. Todos os dados dos candidatos serão tratados com confidencialidade e utilizados exclusivamente para fins de recrutamento.
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
Client Advisor
Department: RETAIL OFFLINE
City: Macau
Location: MO
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
MEASURES OF SUCCESS
Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)
Service targets (Guest Experience, Net promoter score)
New client acquisition (conversion and retention)
Number of appointments held on a monthly basis
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
