Hutchison Telephone (Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services through its far-reaching 4G LTE networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions.
NOC Specialist 網絡中心運作維護專員
Responsibilities:
Provide 7x24 alarm monitoring for the networks
Network Operation Centre documentation update
Support Configuration Management (Implement DBCR from other teams)
Network Problem Reporting, Handling and Escalation
Handle network complaint cases from customer service department, roaming partners etc.
Prepare daily, weekly, monthly and special event report
Perform Fault Management (System Alarm Handling)
Monitor network performance and integrity using network management tools.
Identify, diagnose, and resolve network issues promptly to minimize downtime.
Coordinate with field engineers and other IT professionals to optimize network performance.
Manage incident response, including detection, assessment, and resolution1.
Escalate incidents as necessary to ensure timely resolution and compliance with service level agreements.
Requirements:
Diploma or Higher Diploma in Electrical or Telecommunication Engineering.
Strong technical knowledge of mobile telephony.
Proficient in network monitoring and troubleshooting principles.
Excellent problem-solving and analytical skills.
Outstanding communication and interpersonal abilities.
Ability to work independently and in a team, self-motivated, and well-organized.
Familiarity with incident management and escalation processes
Willingness to work in shifts, including nights and weekends.
Account Executive (Corporate Sales) 客戶經理（企業銷售）
Responsibilities:
Assist to promote IT solution, mobile services and data products or other telecom services
Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target
Build up good relationship with account focal and top executives
Co-ordinate with different departments to maximize business growth
Requirements:
Secondary school graduate or above
1 years’ business sales experience, preferably in Telecom and IT industry
Knowledge of telecom products and services is an advantage
Proactive, self-motivated with commitment to achieve sales target
Good communication and interpersonal skills
Fluent in Cantonese, English and Mandarin is an advantage
Manager - IT Infrastructure & Operations Management
經理 – 資訊基礎設施與營運管理
Responsibilities:
Assist to manage IT operations
Manage IT projects
Assist to devise development plan for IT network
Provide solutions to Marketing team for new services deployment
Work with vendor for new IT system or service deployment
Coordinate with Billing team to follow up billing related issues
Requirements:
Degree holder in Computer Science or Information Systems disciplines
At least 5 years of relevant working experience
Good project management skill, and able to manage several projects in parallel
Good communication skills, fluent in both written and spoken English and Chinese
Manager - Consumer Sales
經理 - 消費市場
Responsibilities:
Manage sales and business planning for retail channels
Conduct performance tracking and sales productivity analysis
Manage sales commission programmes and scheme analysis
Assist in budget planning & cost management
Provide commercial support on retail shop, channel and partnership deals
Requirements:
Degree holder in Business Administration or related disciplines
At least 5 years of relevant experience in the retail industry
Business analysis / research experience in Telecom industry is advantageous
With strong analytical skill and business acumen
Excellent communication and presentation skills
Good command of written and spoken Chinese and English, including Mandarin
Manager – Finance
經理 - 財務
Responsibilities:
Oversee finance daily operations including but not limited to below task:
In charge of monthly revenue recognition of mobile business
Monitor / reconcile daily receipts from all payment channels
Handle customer enquiry/refund and follow up rectifications
In charge of credit control and debt recovery process
Support trade sales and invoicing process
In charge of monthly / quarterly reports required by headoffice
Assist in internal control implementation and streamline operation flows
Liaise with internal/external auditors on regular/yearly audit as required
Provide analytical support to management on ad-hoc assignment
Requirements:
Degree holder in Accounting/ Finance or related disciplines, preferably with recognized professional accounting qualifications;
At least 5 years of relevant accounting experience with at least 3 years in supervisory role;
Responsible, able to work independently and a good team player
Good command of both written and spoken English and Chinese, Mandarin is an advantage.
Proficiency in MS Office such as Word and Excel
門市營業代表
工作內容：
於門市或展銷場地銷售和記電訊產品及提供售後服務
職位要求：
一年以上零售經驗
積極主動並具備良好推銷技巧
操流利廣東話、懂英語及普通話
Apply Now 申請方式：
We offer competitive salary package and career development opportunity.
Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@hmacao.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.
Interested applicants please send application letter to e-mail address: hr@ctm.com.mo
澳門電訊股份有限公司誠聘以下職位： CTM invites application to the post of:
澳門電訊股份有限公司
Companhia de Telecomunicações de Macau, S.A.
AI Specialist, AI & Big Data Innovations (Ref. 625)
Job Description:
To assist team manager in formulating front-end development and UI/UX design strategies for enhancing overall user experience and system performance
Design intuitive and attractive User Interfaces (UI), and responsible for the development, maintenance, and technical optimization of front-end products
To prepare reports on design progress and technical evaluation
Understand user needs and translate business logic into aesthetically pleasing and functional front-end solutions
To conduct technical feasibility analysis and product design demonstrations tailored to customers’ requirement
Assist to leverage innovative front-end technologies and design trends for supporting business objectives and cross-platform development
To manage and monitor design guidelines and code quality to meet business and security requirements
To provide training and support to team members on UI design thinking and front-end best practices
Requirements:
Degree Holder in Computer Science / Multimedia Design or related discipline
Fluency in both spoken/written English and Chinese
Fluency in Putonghua will be an advantage
Working experience related to front-end development (e.g., React, Vue.js) and UI/UX design
Ability to convey design concepts and technical details to non-technical audience
Familiarity with UI design tools and proficient in HTML5, CSS3, and JavaScript will be an advantage
Good aesthetic sense, analytical and problem-solving skills
Good communication & teamwork spirit
Account Manager, Enterprise Solutions (Ref. 248)
Job Description:
To lead and provide guidance to Senior Sales Executive in daily sales activities
To sell and promote all products and services to corporate/business customers
To achieve sales targets, provide value-added solutions to meet customer needs
To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction
Maximizing business opportunities from either existing or new accounts and securing customers from competitors
Requirements:
Degree holder in Business Administration or equivalent
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 years or above experience at supervisory position in sales area
Technical knowledge in telecom service will be advantageous
Able to develop own customer base
Result-oriented with strong communication skills
Highly independent, self-motivated and enthusiastic
Holder of valid light vehicle driving license
Assistant Engineer, Service Operation Centre (Security Operation Centre Development) (Ref. 620)
Job Description:
Responsible for AI based development
To perform design, development and implementation of AI related applications
To perform functional verification testing and defect fixing
To handle web project/portal management and content update
To perform system administration
To propose innovative ideas to meet the market trend
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken / written English & Chinese
Experience in developing MVC models and strong at object-oriented techniques
Experience in AI/ML with LLM-based automation skills to enhance operational efficiency, including predictive analysis, anomaly detection and ticket automation
Secure programming mindset with knowledge of OWASP Top 10, secure coding practice
Knowledge of Python, PHP, CSS, HTML, Bootstrap, Javascript, MySQL
Sound knowledge on various Linux and Windows server OS.
Experience in Version Control System such as Git is an advantage
Experience in using Web Application Framework such as Laravel is an advantage
Familiar with iPhone or Android application development is an advantage
To manage and deliver IT, AV and networking business projects for corporate customers
To conduct presentation of project progress to customers
To manage the relationship between customer and sub-contractor
To implement risk management and preventive action during the process of project delivery
To select potential products and vendors for business development
To work with relevant parties for ensuring successful project delivery
Requirement:
Degree holder in Computer Science or equivalent
Fluency in spoken / written Chinese and English
Knowledge of Putonghua is preferable
Holder of Project Management Professional
3 to 5 years of experience in project management of business solutions
Familiar with network products like router, switches and firewall
Holder of light vehicle driving license
Holder of HCIA / HCIP (WLAN) will be advantageous
Good communication and presentation skills
供電系統工程師，基建及接入 (Ref. 616)
工作範圍：
制定電力系統的發展規劃及優化方案
策劃及安排電力系統風險排查、整改及設備更換工作
制定施工方案、驗收標準，以及編寫技術需求標書及報告
審核外判商提交的技術方案及規範，以及監管其施工質量及進度
深入分析電力故障成因，並提供有效的解決方案
選配電力設備參數，管理零配件庫存
與各相關部門保持良好關係，有需要時協調跨部門項目及工作
籌劃及安排團隊技術培訓、事故演習等工作
管理團隊日常運作，包括定期保養、巡查、維修及裝配電等
職位要求︰
大學畢業，主修機電工程、電力系統工程或相關科目
能操及書寫流利中英文，能操流利普通話為佳
五年或以上大型電力系統或項目工程經驗，電力設備維修保養管理經驗，有電訊業電力管理經驗為佳
熟悉電力設備和電力施工規範
良好的組織及分析能力，具跨部門協作能力為佳
熟悉 AutoCAD 軟件操作
持澳門勞工事務局發出的高級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Principal IT Specialist, IT Infrastructure (System Administration) (Ref. 530)
Job Description:
Formulated architectural design for IT Infrastructure
To perform administration and support for IT System, Storage Area Network (SAN) and Networks
To provide L2 support for system incident, error etc.
To manage system and network performance including monitoring and capacity planning
To evaluate IT system and network technologies
To participate in IT projects
To assist on development of IT policy, standard and procedure
To handle incident response, disaster recovery planning and perform drill testing
Requirement:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken / written Chinese and English
Holder of MCITP / MSCE / LPIC-1 / RHCE
3 to 5 years experience in administering Windows, Linux & Unix
Sound knowledge on server grade hardware, SAN, network devices, data centre management and Cloud solutions.
Experience in IBM AIX, Redhat, VMware, Hyper-V, or KVM will be an advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Holder of CCNA or VCP preferable
Good communication and analytical skills
Senior Clerk, Planning & Development (Ref. 613)
Job Description:
To identify market opportunities for new telecom applications/services.
Design service architecture, manage project timelines, resources and risk during implementation
To ensure deliverable meet business / technical requirement
To monitor KPI of live product / services
To conduct data analysis for service enhancement & cost effectiveness
To drive creative solutions aligned with industry trends
Coordinate internal and external functional teams for development
Requirements:
Degree holder in e-Commerce / Management Information System / Computer Science
Fluency in spoken / written English and Chinese
Innovative and pro-active with good organizing skill
Project management, AI or data analysis experience is an advantage
Strong sensitivity to technology changes and trends
Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)
Job Description:
To manage and support end-to-end launch of e-Commerce and loyalty programs
To monitor program effectiveness, adjust strategies for actionable improvement
To conduct customer analysis for customer profile identification
To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme
To open up, build and maintain good relationship with merchants, business partners and relevant external parties
To work closely with different teams for achieving the business goal of e-Commerce and loyalty
Requirements:
Degree holder in Business / Marketing / Commerce or related discipline
Fluency in both spoken/ written English & Chinese
5 years or more experience in commercial sector with 3 years at supervisory level
Leading experience in deploying customer loyalty and e-Commerce program
Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense
Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs
Good interpersonal skill to deal with stakeholders, merchants/business parties
Strong sense of leadership and responsibility
Manager, Digital Media (Ref. 500)
Job Description:
To develop and implement strategies to increase public awareness of Home Media through various social media platforms and promotional programs
To take care of Home Media services such as content offerings and service features based on customer needs and market demands
Maintain, update, and optimize content information across all CTM channels, ensuring accuracy and relevance from inside out and vice versa
To conduct research on market trends and identify new opportunities to enhance Home Media content portfolio and overall attractiveness
To conduct analysis on content performance metrics, develop insights, and create programs and implement creative marketing initiatives aimed at boosting subscription rates and customer engagement and brand visibility
Gather and integrate customer feedback to continuously improve content offerings and service delivery
Prepare and manage usage reports to evaluate content program effectiveness and identify areas for improvement
To build and maintain good relationships with vendors, content providers, and internal stakeholders to ensure smooth operations and collaboration
To take care negotiation and management of content service agreements for alignment with business goals and company compliance
Requirements:
Degree holder in Marketing / Business / Communications or related discipline
Fluent in spoken/written English and Chinese
Proficiency in Putonghua is an advantage
Three years or more experience in service development planning and management, preferably in the media or telecommunications industry
Strong business acumen with an up-to-date understanding of market trends, consumer behaviour, and competitive landscape
Innovative and proactive in generating ideas and insights to enhance business awareness, development, and operational efficiency
Strong leadership, good interpersonal and communication skills
Strong organization and coordination skill to take care of multiple projects with tight deadline
Principal IT Specialist, IT Infrastructure (Network Administration) (Ref. 288)
Job Description:
To develop and maintain the architectural design for IT systems and network
To perform systems and network performance monitoring and capacity planning
To assist disaster recovery planning and perform drill testing
To perform incident response
Conduct implementation of network changes and upgrades
To perform Cloud and related systems requirements and development
To develop policies, standards and procedures
Requirements:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken/written Chinese and English
2 to 4 years of experience in network administration
Experience in LAN/WAN/MAN architecture design, network topology design, data center network design
Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology
Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Good communication and analytical skills
Assistant Project Manager, Customer Service Provision (Ref. 606)
Job Description:
To assist Project Manager to define project goals and scope and work for the implementation of projects
To assist Project Manager to oversee the performance of vendor and conduct quality control & evaluation to meet the required standards.
To act as main contact point of the team for comprehensive communication when multiple units are assigned to the same project
To identify and manage potential risks and liabilities of contracts
To keep close contact with cross functional teams to identify and solve problems
To liaise with project stakeholders regarding project details and deliverables
To monitor and keep track of project progress and report to Project Manager
To handle administrative work like preparing budgets and scheduling meetings etc.
To perform other duties assigned by Project Manager in an orderly and efficient manner
Requirements:
Degree holder in Business Management or related discipline
Fluency in spoken / written English & Chinese
Fluency in Putonghua is an advantage
Proficiency in Microsoft Office and project management software.
One year or more of experience related to IT or Voice projects or administrative assistance is an advantage
Proactive with good communication and interpersonal skill
Good organizing skill and strong at work prioritization
Engineer, Data Network Development (Ref. 587)
Job Description:
To take care of IP Network Design and Planning including design of IP network architecture, capacity planning and security planning.
To execute implementation of IP network infrastructure upgrades and expansion
To conduct analysis of network performance, ensuring high availability, and optimizing network performance
To conduct network assessments and audits for identifying areas of improvement and recommend solutions
To participate in the evaluation and selection of IP network equipment and solutions.
To work closely with cross-functional teams for implementation of network security measures.
To keep abreast with industry trends, emerging technologies and best practices of IP networking.
To provide technical support to Network Operation team
Requirement:
Degree holder in Computer Science / Telecommunications or related discipline
Fluency in spoken / written English & Chinese.
Two or more years of experience in designing, implementing and maintaining IP networks
Good knowledge of IP protocols, routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking technologies.
Good understanding of TCP/IP, subnetting and IP addressing.
Knowledge of Cloud and Network virtualization technologies (e.g., SDN, NFV) is a plus
Good project management skills to drive for accomplishment of technical projects
Strong ability to manage multiple priorities
Good communication and problem solving skill
Strong adaptability to work in a fast-paced and dynamic environment.
Engineer, Mobile and Fixed Network Development (Ref. 588)
Job Description:
To take care of the development and design of mobile 5G network and fixed network solutions to meet the evolving needs of latest technologies
To drive innovation of network products and services by conducting research and analysis on emerging technologies, industry trends and business requirement
To develop and implement network service strategies such as service differentiation and bundling, value-added services.
To monitor and analyze service performance metrics, identify areas for improvement and implement optimization measures
To define business requirements, service plans, take care and ensure successful service launch.
To conduct feasibility studies and business case analysis
To keep abreast with industry standards, regulations, and best practices of mobile 5G network and fixed network technologies and solutions.
To provide technical support to Network Operation team
Requirement:
Degree holder in Telecommunications / Electrical Engineering/ Computer Science or related discipline
Fluency in spoken /written English & Chinese
Two or more year of experience in development of telecommunication network
Good knowledge of mobile network technologies including UMTS, LTE and 5G is a plus.
Familiarity with service design and development frameworks and methodologies.
Good project management skills to drive for accomplishment of technical projects
Good analytical skill to assess market needs and identify service opportunities.
Good communication and presentation skills
Strong adaptability to changing technologies and market dynamics, with a focus on continuous learning and skill development.
Technician, Data Network Development (Ref No: 585)
Job Description:
Assisting in the design and development of IP network architectures and solutions
Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices
Assisting in the planning and execution of IP network infrastructure upgrades and expansions
Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning
Assisting in troubleshooting network issues and conducting root cause analysis
Analyzing network performance monitoring and optimization activities
Assisting in documenting network configurations, processes, and procedures
Keeping abreast with industry standards, emerging technologies and best practices of IP networking
Executing new IP network equipment acceptance and validation
Requirement:
Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline
Fluency in spoken / written English & Chinese
General knowledge of IP networking principles, protocols, and technologies
Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking
Basic knowledge of TCP/IP and IP addressing
Good communication and good team spirit to collaborate effectively with cross-functional teams
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Technician, Mobile and Fixed Network Development (Ref No: 586)
Job Description:
Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions
Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services
Assisting in the implementation of mobile network and fixed network service strategies
Supporting in service integration and delivery
Monitoring and analyzing service performance metrics, identifying areas for improvement
Assisting in the documentation and reporting of service development activities
Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions
Requirement:
Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline
Fluency in spoken / written English & Chinese
General understanding of IP network technology and routing protocols (OSPF, BGP)
Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.
Basic project management skills to support service development
General knowledge with mobile network technologies is a definite advantage
Good ability to adapt to new technology in fast speed
Good communication and team spirit
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Assistant Service Engineer, Airport O&M (Ref No: 555)
Job Description:
To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.
To ensure all the maintenance works are carried out in accordance to the defined procedures
To coordinate the maintenance related matters with customer's representatives
To provide efficient response to the enquires from both internal and external customers regarding system status
To perform timely update of system maintenance processes
To carry out ad hoc installation works
Requirements:
Degree holder in Electronics / Communications / IT or related engineering disciplines
Fluency in both spoken/written English & Chinese
Mandatory to work on shift basis
Able to work at height
Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage
1 to 2 years of experience in providing helpdesk services is a definite advantage
Good customer service concept and communication skill
To provide non-office hour support and emergency call-out when necessary
客戶服務主任，零售及中小企銷售發展 (Ref. 10)
工作範圍：
於銷售店內為客戶提供服務及推廣公司產品
收集客戶意見及把客戶諮詢轉為推廣機會
提出建議以改進銷售店運作及業務
支援店內行政工作
職位要求：
中學程度或以上
能操及書寫流利中英文
有客戶服務經驗為佳
良好人際關係及溝通技巧
具基本電腦知識
具電子及資訊產品潮流觸覺
客戶服務主任，聯繫中心運作及管理 (Ref. 282)
工作範圍：
於以專業態度接聽客戶來電及解問查詢，提供高效率的服務
準確瞭解客戶需求並給予適當的解答及指引
運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務
以專業及適當態度處理客戶投訴
透過熱線電話推銷公司的產品及服務
職位要求：
中學畢業， 大專或以上學歷為佳
能操流利廣東話及普通話
能以英語與客戶對答優先考慮
勤懇， 有禮， 良好溝通及表達能力
懂電腦文書處理及中文輸入法
具備良好中文書寫能力
輪班工作
具備熱線服務工作經驗 (尤以電訊業)者優先考慮
對智能客服範疇有認知或熟識者優先考慮
客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)
工作範圍：
為客戶提供光纖到戶服務包括安裝，維修及保養工作
為客戶提供高速寬頻，固網電話及專線之安裝及維修服務
職位要求：
中學程度或以上
能操流利廣東話，略懂英語及普通話更佳
具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗
良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件
具基本工業安全知識
良好客戶服務態度
持輕型私家車或重型電單車駕駛執照
**Applications will be treated in strict confidence and information will be used for recruitment purpose only.
We currently have openings for the following positions:
行政文員
主要職責
負責日常辦公室行政事務，包括文件處理、檔案管理及數據輸入
協助處理內部及外部商業書信、電郵及會議記錄
負責辦公室文儀用品的採購、盤點及資產管理
協助協調員工入職、考勤紀錄等基本人力資源行政工作
接聽電話、接待訪客，並處理日常查詢
完成上級安排的其他臨時性行政工作
職位要求
高中畢業或以上學歷
必須具三年或以上行政或文職經驗者
熟練操作 MS Office（Word, Excel, PowerPoint）及中英文電腦打字
工作細心、有耐性、具備良好的溝通能力及團隊合作精神
能夠在壓力下獨立完成工作，並具備良好的時間管理能力
Administrative Assistant
We are seeking a proactive and detail-oriented Administrative Assistant to support our daily operations and ensure smooth coordination with government authorities. This role is ideal for someone who thrives in a fast-paced environment and has a strong sense of responsibility and organization.
Key Responsibilities:
Assist in handling applications, submissions, and procedures with various government departments
Monitor and support compliance with environmental regulations, including the preparation of reports and related documentation
Liaise with government offices and deliver documents as required
Prepare meeting minutes, internal reports, and manage daily administrative documentation
Support HR and administrative functions, including insurance renewals, contract management, and office procurement
Perform ad hoc tasks assigned by management
Requirements:
Diploma or above in Business Administration, Environmental Science, or a related discipline preferred
Strong written and verbal communication skills in both Chinese and English
Holder of a valid Macau light vehicle driving license
3–5 years of administrative experience ; prior experience handling Macau government procedures is a strong advantage
Familiarity with Macau environmental or administrative regulations is preferred
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Strong analytical thinking and report-writing skills
Detail-oriented, responsible, and able to work independently with good interpersonal skills
澳門電力股份有限公司誠聘以下職位： Companhia de Electricidade de Macau - CEM, S.A. invites applicants for the following position:
Electrical Engineer
202636-TSMENG
Roles and Responsibilities
To coordinate and participate in the evaluation of application regarding engineering work of Customer Installation, Maintenance and Projects
To provide technical services and assist in the management of Metering related systems
To coordinate with contractors/service providers for the implementation, installation, testing and commissioning of Customer related installation
To support the development of new energy such as Electric Vehicles (EV) and Photovoltaics (PV) to cope with the Company’s business development
To assist in the management of registered electrical contractors and govern their performances in accordance with the Company's technical standards
Requirements
Qualification
Bachelor's degree or above in Electrical Engineering, Computer Science or related disciplines
Holder of Professional Certifications such as Macau Registered Engineer will be an advantage
Possesses working experience in related areas is preferred
Computer Literacy
Proficient in Office 365 and Chinese Word Processing are mandatory
Knowledge of application related to power systems is preferred
Satisfactory level of literacy on Information Technology
Language Skills
Proficient in spoken and written Chinese and English
Knowledge of Mandarin is an advantage
Others
Possess driving license of light vehicle and Occupational Safety Card
Sound analytical, problem-solving and report writing skills
Outstanding interpersonal, communication and presentation skills
Being initiative, self-motivated, enthusiastic and with high team dynamics
Adequate knowledge in the regulations related to relevant engineering work
Business Systems and Data Engineer
202635-CCMENG
Roles and Responsibilities
Develop and maintain databases, and data systems to support data-driven decision-making in customer service operations
Streamline internal processes to ensure efficient data generation, analytics workflows, and automating workflows to ensure real-time analytics and performance tracking
Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets for diagnosis and prediction
Perform analysis with actionable insights and provide regular reporting to management for business strategy and decision
Drive our Customer Experience (CX) strategy by continuously evaluating and refining our CX framework to ensure seamless interactions across all touchpoints
Work closely with programmers, engineers, and officers to identify process improvement opportunities and propose system enhancements
Design, coordinate, and analyze customer satisfaction surveys, including Net Promoter Score (NPS), Customer Effort Score (CES), and other relevant customer experience metrics
Process and analyze both structured and unstructured customer feedback data (e.g., survey open-ended responses, complaint logs, call transcripts) to identify service gaps and improvement opportunities
Requirements
Qualification
Bachelor's degree graduate major in Mathematics, Statistics, Computer Science, Business Administration, or a related discipline
Relevant work experience in customer service operations, data analytics, or both is highly preferred
Computer Literacy
Proficient in MS Office applications, Power BI and SPSS
Hands-on experience with scripting languages (e.g. Python, VBA, SQL, Oracle)
Experience with survey tools (e.g., Qualtrics, Google Forms) and text analytics is an advantage
Language Skills
Proficient in spoken and written Chinese and English
Knowledge of Mandarin is an advantage
Others
Exceptional oral and written communication skills
Strong ability to analyze and interpret business data
Strong creativity, organization and execution skills
Able to work and make decisions under pressure
Outing, attention to detail and able to multitask and prioritize projects
Business Systems and Data Engineer
202635-CCMENG
Roles and Responsibilities
Develop and maintain databases, and data systems to support data-driven decision-making in customer service operations
Streamline internal processes to ensure efficient data generation, analytics workflows, and automating workflows to ensure real-time analytics and performance tracking
Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets for diagnosis and prediction
Perform analysis with actionable insights and provide regular reporting to management for business strategy and decision
Drive our Customer Experience (CX) strategy by continuously evaluating and refining our CX framework to ensure seamless interactions across all touchpoints
Work closely with programmers, engineers, and officers to identify process improvement opportunities and propose system enhancements
Design, coordinate, and analyze customer satisfaction surveys, including Net Promoter Score (NPS), Customer Effort Score (CES), and other relevant customer experience metrics
Process and analyze both structured and unstructured customer feedback data (e.g., survey open-ended responses, complaint logs, call transcripts) to identify service gaps and improvement opportunities
Requirements
Qualification
Bachelor's degree graduate major in Mathematics, Statistics, Computer Science, Business Administration, or a related discipline
Relevant work experience in customer service operations, data analytics, or both is highly preferred
Computer Literacy
Proficient in MS Office applications, Power BI and SPSS
Hands-on experience with scripting languages (e.g. Python, VBA, SQL, Oracle)
Experience with survey tools (e.g., Qualtrics, Google Forms) and text analytics is an advantage
Language Skills
Proficient in spoken and written Chinese and English
Knowledge of Mandarin is an advantage
Others
Exceptional oral and written communication skills
Strong ability to analyze and interpret business data
Strong creativity, organization and execution skills
Able to work and make decisions under pressure
Outing, attention to detail and able to multitask and prioritize projects
Chemical Engineer
202634-GPDCHM
Roles and Responsibilities
Ensure all plant effluents, wastewater discharge comply with environmental regulations and SHEQ requirements
Oversee the operation and monitoring of the water treatment plants including demineralized water, domestic wastewater, industrial wastewater, boiler feed water
Monitor, analyze and control the chemistry of the boiler water and steam, fuel oil, cooling water systems to prevent scale, deposition and corrosion
Cooperate with project team in domestic and industrial wastewater treatment plants re-design, construction and commissioning processes
Manage and optimize domestic and industrial wastewater treatment plant systems
Implement and manage wastewater treatment plants preservation procedures during outages or standby periods
Supervise the safe handling, storage and disposal of hazardous chemicals
Maintain Safety Data Sheets (SDS) and enforce strict chemical safety
Requirements
Qualification
Bachelor's degree or above in Chemistry, Chemical/Environmental Engineering or a related discipline
Above 5 years of engineering experience in an industrial process plant, preferably within a utility
Practical experience with Reverse Osmosis (RO), mixed-bed ion exchangers for water treatment technologies
Familiarity with high-recovery RO systems used in zero liquid discharge setups
Deep understanding and knowledge of national and international guidelines for boiler feedwater and steam purity
Experience with proven project management for domestic and industrial wastewater treatment plant upgrade/modification
Ability to respond rapidly to water treatment plants operational troubleshooting issues
Computer Literacy
Proficient in Office 365 and Chinese Word Processing
Experience in using Enterprise & Maintenance Software (e.g. ERP) is an advantage
Familiarity with AI tools or utilizing AI assistance on administrative tasks is an advantage
Language Skills
Proficient in spoken and written Chinese and English
Good command of Cantonese is preferred
Others
Good communication, interpersonal, and presentation skills
Able to work and make decisions under pressure
Well-organized with strong planning, prioritization, multi-tasking abilities
Demonstrates a high level of professionalism, attention to detail and commitment to quality and safety standards
Sustainable Procurement Specialist
202633-PLDSOF
Roles and Responsibilities
Support the development and roll out the Sustainable Procurement policy, framework, strategy and guidelines
Collaborate with taskforces to embed ESG practices into category strategies, strategic sourcing and supplier management
Collect and analyze data to track sustainable procurement metrics and KPIs
Coordinate and lead to promote sustainable procurement initiatives, ensuring stakeholders buy-in and collaboration to create impact
Requirements
Qualification
Bachelor's degree in Sustainability, Supply Chain Management, Business Administration, or related fields
Specialized training or certification in sustainable procurement, ESG, or responsible sourcing (ISO 20400, GRI, CIPS, ISM, UN SDGs, etc.) is an advantage
Computer Literacy
Proficiency in Microsoft Office
Knowledge of Power BI or Pythons is an advantage
Language Skills
Proficiency in written and spoken Chinese and English
Fluency in Mandarin is a definite advantage
Others
3 years of hands-on experience in sustainability initiatives, ESG programs, or responsible sourcing projects
Exposure to procurement or supply chain processes is a plus, but not a primary requirement
Ability to translate sustainability goals into practical procurement initiatives and metrics
Effective communication and collaboration skills to work with procurement teams, internal user departments and external stakeholders
Passion for sustainability and willingness to grow into procurement excellence
Sustainable Procurement Specialist
202633-PLDSOF
Roles and Responsibilities
Support the development and roll out the Sustainable Procurement policy, framework, strategy and guidelines
Collaborate with taskforces to embed ESG practices into category strategies, strategic sourcing and supplier management
Collect and analyze data to track sustainable procurement metrics and KPIs
Coordinate and lead to promote sustainable procurement initiatives, ensuring stakeholders buy-in and collaboration to create impact
Requirements
Qualification
Bachelor's degree in Sustainability, Supply Chain Management, Business Administration, or related fields
Specialized training or certification in sustainable procurement, ESG, or responsible sourcing (ISO 20400, GRI, CIPS, ISM, UN SDGs, etc.) is an advantage
Computer Literacy
Proficiency in Microsoft Office
Knowledge of Power BI or Pythons is an advantage
Language Skills
Proficiency in written and spoken Chinese and English
Fluency in Mandarin is a definite advantage
Others
3 years of hands-on experience in sustainability initiatives, ESG programs, or responsible sourcing projects
Exposure to procurement or supply chain processes is a plus, but not a primary requirement
Ability to translate sustainability goals into practical procurement initiatives and metrics
Effective communication and collaboration skills to work with procurement teams, internal user departments and external stakeholders
Passion for sustainability and willingness to grow into procurement excellence
Civil Engineer of Power Station
202632-ETSCEN
Roles and Responsibilities
To conduct inspections and technical assessments of civil infrastructure within the power plant to ensure structural integrity, operational safety, and regulatory compliance
To investigate civil related issues affecting plant structures, equipment foundations, or access systems, and recommend timely, cost-effective remedial actions
To be responsible for the planning of civil works by defining scope, reviewing initial requirements, drafting specifications, tender evaluation and justifying budget estimates for maintenance, repairs, and capital upgrades essential to plant reliability
To manage external contractors performing civil works on site, ensuring minimal disruption to plant operations and strict adherence to safety and quality standards
To review and justify the technical documents including work methods and engineering drawings
To monitor field data and maintain civil asset records to support infrastructure integrity, operational planning, and compliance with company's safety and environmental policies
To support the preparation of technical and progress report as required
Requirements
Qualification
Bachelor's degree or above in Civil Engineering or related disciplines
Holder of Professional Certifications such as Macau Registered Engineer will be an advantage
Experience in handling project licensing procedures with the Land and Urban Construction Bureau (DSSCU) will be an advantage
Computer Literacy
Proficient in MS Office applications and Chinese word processing
Language Skills
Good command of spoken and written Chinese and English
Mandarin proficiency is an advantage
Others
Possesses valid Macau driving license of light vehicle and Occupational Safety Card
At least 3 years of experience in civil construction or maintenance
Civil Engineer
02631-PCMCEN
Roles and Responsibilities
To conduct on-site inspections of civil infrastructure associated with primary substations
To perform technical investigations and condition assessments of civil structures within primary substation equipment
To oversee and coordinate external contractors carrying out civil construction, retrofit and maintenance works for substations
To ensure all civil-related work complies with applicable engineering standards, safety regulations, statutory requirements and company procedures
To collaborate with cross-functional engineering and operations teams to support safe and reliable operation of the Transmission and Distribution network
To provide on duty service during non-office hours
Requirements
Qualification
Bachelor's degree or above in Civil Engineering or related disciplines
Holder of Macau Registered Engineer Certificate is an advantage
Computer Literacy
Proficiency in MS Office 365, AutoCAD and Chinese Word Processing
Language Skills
Proficient in Chinese and English writing
Proficient in spoken Cantonese, English and Mandarin
Others
Possesses valid Macau driving license of light vehicle and Occupational Safety Card
Possesses experience in primary substation construction and maintenance is preferred
Sustainable Procurement Excellence Lead
202630-PLDSPD
Roles and Responsibilities
Design and implement Sustainable Procurement policies, and guidelines that align with corporate sustainability goals and regulatory requirements
Establish governance structures to ensure compliance, accountability, and transparency across all procurement activities
Collaborate with stakeholders to co-launch initiatives that embed ESG principles into category strategies, strategic sourcing and supplier management
Define KPIs and measurement systems to track, evaluate, and report the impact of Sustainable Procurement initiatives
Lead stakeholder engagement and change management, ensuring organizational adoption of Sustainable Procurement practices and fostering a culture of accountability
Monitor and anticipate emerging trends, technologies, best practices, and regulatory developments to drive procurement excellence
Requirements
Qualification
Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Engineering, or Environmental Studies
Professional certifications of CIPS, CPSM, or ISO 20400 are an advantage
Computer Literacy
Proficiency in Microsoft Office
Knowledge of Power BI or Pythons is an advantage
Familiarity with SRM or Supplier ESG Risk Assessment tools is an advantage
Language Skills
Proficiency in written and spoken Chinese and English
Fluency in Mandarin is a definite advantage
Others
Minimum of 3 years in sustainability-focused projects
Proven track record in leading stakeholder engagement programs, sustainability initiatives, change management or procurement transformation projects
Strong experience in developing KPIs, dashboards, and reporting mechanisms for procurement performance or sustainability initiatives
Meticulous, analytical, and well-organized with strong problem-solving skills
Act as Business Partner to internal and external stakeholders throughout the procurement process to actively ensure timely resolution of conflicts or issues
Participate in procurement excellence initiatives on category management, digital procurement, sustainable procurement for career growth and business transformation
Analyze and improve supply resilience and cost-effectiveness on assigned categories
Prepare and deliver monthly procurement reports, sourcing strategies, and ESG initiatives to related stakeholders
Requirements
Qualification
Bachelor's degree in Supply Chain Management, Business Administration, Law, Commerce, Electronics or Electrical Engineering, or a related field
Computer Literacy
Proficiency in Microsoft Office (Excel, Word - including Chinese word processing, and PowerPoint)
Familiarity with sourcing, vendor management, and relevant procurement software
Knowledge of Power BI or other dashboard/reporting tools is an advantage
Language Skills
Proficiency in written and spoken Chinese and English
Fluency in Mandarin is a definite advantage
Others
Working experience in Procurement and Supply Chain Management is preferred
Solid experience with Category Management or Supply Market Analysis is a definite advantage
Knowledge of Macau related law, company ordinance and corporate/commercial law is preferred
Demonstrates readiness to handle challenging situations while maintaining flexibility and a strong capacity to learn and adjust to evolving circumstances
Meticulous, analytical, and well-organized with strong problem-solving skills
With curiosity, able to grasp market dynamics and make sound business judgment
Satisfactory communication, presentation and interpersonal skills
Able to maintain a high level of confidentiality and integrity
Facility Management Engineer
202627-PLDENG
Roles and Responsibilities
Building Systems & Maintenance – Monitor and maintain HVAC, security, fire, water, electrical, lighting, lifts; execute preventive/corrective maintenance; manage spare parts
Projects, Improvements & Contractors – Lead energy-efficient equipment replacement projects; perform root cause analysis; supervise outsourced services and monitor SLAs/KPIs
Compliance, Safety & Quality – Ensure regulatory and safety compliance; conduct audits and inspections; address emergencies; oversee installation and repair quality
Digital Solutions & Sustainability – Implement IoT, automation, and analytics tools; support energy upgrades and green building certification
Reporting, Documentation & Stakeholder Coordination – Monitor KPIs; prepare reports; maintain records and as-built drawings; assist with budgets; liaise with internal/external parties
Requirements
Qualification
Bachelor's degree or above in Electrical, Mechanical, or Building Services Engineering
Holder of Macau Registered Engineer Certificate is an advantage
Possess at least 3 years of experience in building facilities maintenance
Proven experience in equipment replacement projects
Familiarity with green building certification (e.g., WELL, LEED) is an advantage
Computer Literacy
Proficient in Auto-CAD, Office 365 and Chinese Word Processing
Knowledge of data analytics tools for KPI tracking is advantageous
Language Skills
Proficient in spoken Cantonese, English and Mandarin
Proficient in Chinese and English writing
Others
Strong analytical, problem-solving, and report-writing skills
Excellent interpersonal, communication, and presentation skills
Proactive, adaptable, and collaborative with good leadership
Knowledge of safety regulations, building codes, and greens standards
Possess valid driving license of light vehicle and Occupational Safety Card
高級技術員
202619-TSMELE
職務簡介
負責對用戶電力裝置進行檢查，核實供電線路、計量裝置、用電設備等是否符合安全要求及現行規範
負責對客戶用電申請相關的工程進行檢查、測試及驗收等工作
核查及處理供電及電力配置的相關資料
協助工程師進行電力培訓相關工作
協助工程師進行電力裝置緊急事故處理
入職條件
中學畢業或同等學歷，曾接受電力範疇培訓
具備大型工程項目協調或監理經驗者優先
電腦使用能力
能夠使用電腦處理一般文書
能使用AutoCAD繪製電力相關簡單報告圖、修改客戶電力裝置圖則或參與設計審查
語言能力
良好的中文溝通和書寫能力
能夠以基礎英語溝通和書寫者優先
其他要求
須持有輕型車輛駕駛執照及職安咭
了解客戶電力裝置設計及施工要點，能準確理解相關技術圖則內容
能夠處理獨立工作及承受壓力
須在戶外及辦公室環境工作
Power Systems Engineer
202617-NSPENG
Roles and Responsibilities
To provide technical support in defining design requirements for primary equipment of HV substation and photovoltaic system
To provide technical support in analyzing the failure rate of primary equipment in HV substation and photovoltaic system
To provide technical support for the analysis and review of design proposal for primary equipment and photovoltaic systems including diagrams, settings, etc.
To provide technical support for conducting training related to primary equipment in HV substation and photovoltaic system
To analyze failure data of the primary equipment in HV substation and photovoltaic system and review relevant maintenance criteria
To provide technical support and collect necessary data for incident investigation involving primary equipment in HV substation and photovoltaic system when required
Requirements
Qualification
Bachelor’s degree or above in Electrical Engineering or related disciplines, preferable in Power Engineering
Holder of Macau Registered Engineer Certificate is an advantage
Computer Literacy
Proficient in Office 365 and Chinese Word Processing
Experience with photovoltaic system simulation software and programming (VBA and python) is preferred
Language Skills
Proficient in Chinese and English writing
Proficient in spoken Cantonese, English and Mandarin
Others
Proactive, willing to learn and eager to grow
Strong report-writing and presentation skills
Good interpersonal and communication skills
Adequate knowledge in regulations related to relevant engineering work
Possesses a valid Macau light vehicle driving license and Occupational Safety Card
Relevant working or research experience in Power Engineering (especially power system analysis or primary equipment maintenance) is preferred
System Dispatch Engineer - with Shift Allowance
202603-SDCENG
Roles and Responsibilities
To be a member of the on-shift team or back-office team to operate CEM power network from importation, generation, transmission and distribution in terms of safety, security, reliability and cost effectiveness
To resolve all incidents or contingency issues that is related to CEM power network by using available resources, necessary tools and measures
To rectify power importation, generation, transmission and distribution issues to meet customer demand with best economic consideration
To prepare and publish daily network operational reports and generation forecast plan to stakeholders in a timely manner
To take proper measures to minimize power disturbance and to resume power network system back to stable as fast as possible and duly keep relevant stakeholders informed
To schedule, approve and execute all planned, urgent outages or operations in generation and power network under normal or disturbed situations and duly keep relevant stakeholders informed
To execute any necessary and proper power network operations according to network analysis and ensure these operations are performed in accordance with established safety rules and procedures
To have direct communication with customer for handling outage, enquiries and complaints
Requirements
Qualification
Bachelor's degree or above in Electrical or Electromechanical Engineering, preferably in Power Engineering major
Holder of Macau Registered Engineer Certificate is an advantage
Computer Literacy
Proficient in MS Office 365 and Chinese Word Processing
Knowledge in power system simulation software, EMS/SCADA and/or computing programming is preferred
Language Skills
Proficient in Chinese and English writing
Proficient in spoken Cantonese, English and Mandarin
Others
Work experience in power system or related area, particularly in Dispatch or Transmission and Distribution area would be an advantage
Being independent, responsible, self-motivated, attentive to details, multi-tasking, hardworking and with high team dynamics
Good interpersonal, communication, presentation and report writing skills
Able to work under pressure and solve problems in a calm and decisive manner
Possesses valid Macau driving license of light vehicle and Occupational Safety Card
Possesses project management experience is preferred
Interested parties should send their curriculum vitae, academic transcripts and copies of professional related certificates, quoting the respective reference number, to:
Perform full spectrum of HR functions for the team including recruitment, benefit management, employee relationships and personnel administration;
Assist in performance management processes, disciplinary and grievance issues;
Support in reviewing and writing personnel policies, procedures and practice, recommend changes and modification.
Assists to manage multiple HR projects and ensure these projects are executed and deliver accordingly.
Support implementation of HR initiatives, systems and ad-hoc tasks upon request.
Requirements：
University graduate in Human Resources Management or related disciplines;
At least 5 years of working experience in HR/Personnel field, preferably with 3 years at a supervisory level or above;
Strong written and verbal communication in both English and Chinese;
Detail-oriented and strong sense of responsibilities;
Strong analytical skills, with the ability to synthesize complex information.
Knowledge of Macao Labor Law and legislation;
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Power Point).
The remuneration package will be highly competitive. Interested applicants should send a cover letter with their detailed resume and contact phone numbers to CAM-Macau International Airport Company Limited no later than 21 August 2026, for the attention of Personnel Division, CAM Office Building, 3 andar, Av. Wai Long, Taipa, Macau, or email to recruitment@macau-airport.com. All information collected is for application purpose and will be destroyed after this application process.
Control Desk Technician (Ref. 226/2026)
Job Responsibilities and Descriptions：
Handling reports on faults of the airport equipment / systems / installations;
Coordinating and supervising the maintenance work of Maintenance Service Contractors;
Monitoring the operational status of the airport and navigational equipment / systems / installations;
Continuous analysis of the performance of airport equipment / systems / installations;
Execution of the function of “Fire Safety Officer” at ATC Building and Tower;
Shift working is required.
Requirements：
Diploma or Bachelor Degree in Science or Engineering on electronics, mechanical, telecommunications or electrical fields;
Familiar with computerized maintenance management systems;
Familiar with Microsoft office automation packages;
Good command of written and spoken English and preferably another language (Chinese or Portuguese);
Interpersonal skills, Analytical skills, Monitoring and Reviewing skills, Teamwork skills;
Ability to work alone and under pressure;
Preferably with engineering working experience in monitoring, coordination, supervision and support activities.
The remuneration package will be highly competitive. Interested applicants should send a cover letter with their detailed resume and contact phone numbers to CAM-Macau International Airport Company Limited no later than 17 August 2026, for the attention of Personnel Division, CAM Office Building, 3 andar, Av. Wai Long, Taipa, Macau, or email to recruitment@macau-airport.com. All information collected is for application purpose and will be destroyed after this application process.
Public Relations Assistant (Ref. 228/2026)
Job Responsibilities and Descriptions：
Handle incoming and outgoing telephone calls;
Report any malfunction of the PABX system;
Assist in disseminating information under emergency situations;
Provide information guidance and assist to public and passengers.
Requirements：
Graduate of Secondary School;
Relevant working experience is preferable;
Good command of spoken Cantonese, Mandarin, English and preferably another language (Portuguese);
Interpersonal skills, teamwork skills, accuracy and customer awareness;
Ability to handle high volume, fast paced calls while efficiently operating computerized directories and switchboards;
Shift working is required.
The remuneration package will be highly competitive. Interested applicants should send a cover letter with their detailed resume and contact phone numbers to CAM-Macau International Airport Company Limited no later than 11 August 2026, for the attention of Personnel Division, CAM Office Building, 3 andar, Av. Wai Long, Taipa, Macau, or email to recruitment@macau-airport.com. All information collected is for application purpose and will be destroyed after this application process.
