Promise Company Limited, established in Macau since 2019, holds a Pharmaceutical Import & Export license and is a leading distributor of advanced medical devices, consumables, and healthcare intelligence solutions. We are dedicated to promoting medical modernization in Macau by offering complete healthcare solutions, professional technical support, and rapid maintenance services to meet the highest standards in the medical market.
採購助理
主要職責：
負責詢價、採購及跟進訂單。
協調和處理招標及報價文件，確保文件內容準確並及時提交。
管理產品分銷相關的日常行政工作。
確保銷售、採購及庫存等相關記錄之準確性。
完成上級下達任務
職位要求：
學士學位畢業，具最少1年相關經驗。
熟練使用Microsoft Office辦公軟件（Word、Excel、Outlook）。
熟悉招標流程、報價準備及採購訂單管理優先。
良好的人際關係及溝通技巧。
操流利廣東話、普通話及簡單英語。
待遇與發展：
每週工作 5 天，年假
年終獎金和年度績效獎金
職涯發展規劃與訓練課程
工程師（醫療設備）
主要職責：
負責系統及相關設備的日常檢查、維修及保養
提供現場技術支援，協助客戶解決設備故障或操作問題
參與新系統安裝、測試及功能設定
維護維修紀錄，協助技術文件整理
職位要求：
大學畢業或以上學歷，具電子、電機、資訊科技或相關技術背景優先
具醫療設備、弱電或通訊系統維修經驗者優先考慮
可閱讀及理解基本英文技術文件
具責任心、細心、有良好溝通技巧及團隊合作精神
持有澳門駕駛執照者優先
待遇與發展：
提供在職培訓與原廠技術認證課程
穩定工作時間及良好工作環境
表現優秀者可晉升為資深技術員或項目工程師
Sales representative (medical device)
Job Responsibilities:
Develop and maintain relationships with new and existing hospitals, clinics, and other professional clients to promote medical equipment products and increase market share.
Effectively demonstrate medical equipment and provide educational guidance, respond to customer inquiries, and support clients in proper equipment usage
Achieve sales target
Collect and feedback on market and competitor information, and submit reports regularly.
Organize and maintain customer databases and analyze business needs.
Qualifications:
Bachelor’s degree in any disciplines.
Solid local sales experience in medical industry is an advantage
Strong communication, negotiation, and interpersonal skills.
We are member of Dah Chong Hong Holdings Hong Kong, is an Asia-based integrated market management provider specializing in healthcare. Offering comprehensive commercial and logistics solutions, Four Star partners with the world’s leading healthcare companies to distribute pharmaceuticals, medical devices, surgical equipment, diagnostics and OTC products for 500 brands into hospitals, pharmacies and specialty stores in Macau. To cope with our swift business growth, we would like to invite high caliber individual to fill the following positions.
Assistant Manager - Client Services
Role Summary:
To supervise a team of client services representatives to ensure client satisfaction with an organization's product or service. It is responsible to direct and control the processing and orders fulfilment, fielding customer inquiries, and resolving customer complaints. And also streamline business operations, provide product training to client services, discuss technical aspects about a product. Besides, to work with logistics, transportation, sales, and other departments for coordination purposes.
Key Responsibilities:
Interact with clients and build relationships with them while ensuring their needs are being met
Serve as a key service point for major client account
Oversee a team of customer service assistants and ensure they are providing exceptional client experience
Mastermind creative ways to deliver an exceptional client experience
Develop and oversee the implementation of client service protocols
Resolve complex client problems or disputes in a professional manner
Coach and support team members to help them meet departmental goals
Keep records and documentation of client interactions for training purposes
Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement
Prepare statistical reports and performance summaries for management review
Liaise and coordinate with different internal departments on resolving customer's cases and complaints in a logical and professional manner
Perform ad hoc project as required.
Qualifications:
Degree holder in business related discipline
Minimum 5 years relevant experience in customer service and over 3 years in managerial role of call center function
Customer service oriented and good problem/complaint handling skills
Relevant experience in the Healthcare / Pharmaceutical industry is preferred
Strong knowledge on ERP system is an asset
Fluent in Cantonese, English and Putonghua
Accounting Clerk (Receivable)
Responsibilities:
Responsible for daily accounting operations including account receivable invoice filing & system data input
Perform routine accounting works include voucher entry and banks reconciliation
Perform match and check Principal’s documents approvals before processing the payment settlement
Responsible for preparing monthly customer’s statements
Assist in month-end closing & audit working
Able to work independently ;
Undertake ad hoc duties as assigned
Immediately available or short notice is highly preferred.
Requirements:
Diploma in Finance / Accounting is an advantage
Minimum 1 years of relevant experience, with accounting experience is preferred
Proficiency in MS Office with knowledge
Good in written and spoken English and Chinese
Assistant – Client Management
Role Summary
The role provides administrative and client support across service delivery, claims processing, reporting, and training coordination. Collaborate with HR on onboarding, engagement initiatives, and policy communications to ensure smooth daily operations.
Key Responsibilities
Provide administrative support to internal and external clients to ensure smooth delivery
Verify and process clients’ claims in accordance with established procedures
Assist clients in preparing and submitting monthly reports on schedule
Consolidate client sales orders for timely processing
Support training coordination including scheduling, materials preparation, logistic arrangement and maintaining accurate documentation
Collaborate with HR to coordinate company brand-building programs and employee engagement initiatives
Coordinate with HR for onboarding sessions for new staff, including scheduling, materials preparation, and basic orientation support
Conduct briefings to communicate updates on company policies and procedures
Qualifications
Bachelor’s degree holder in Business Administration, Human Resources, or a related field
Minimum 1 year of experience in client servicing or administrative support
Proficient in English, Mandarin, and Cantonese
Satisfactory communication and coordination skills with a client-centric mindset
Skilled in Microsoft Office and capable of typing in both English and Chinese
Positive, collaborative, and service-oriented attitude
Immediate availability is highly preferred
Senior Assistant – Human Resources
Role Summary
The role supports daily HR operations by coordinating full-cycle recruitment, maintaining employee records, and ensuring compliance with Macau labour regulations. This role works closely with line managers to meet manpower needs, assists in onboarding and candidate assessments, and provides general HR support and reporting to ensure smooth and efficient service delivery.
Key Responsibilities
Coordinate full-cycle recruitment activities, including job posting, screening, scheduling, and interviewing
Liaise with line managers to understand manpower needs and provide recruitment support
Conduct initial interviews and support candidate assessments
Prepare offer letters and coordinate onboarding logistics
Maintain accurate employee records and HR databases
Support HR reporting and documentation (e.g., headcount, turnover, recruitment status)
Provide day-to-day HR support to employees and line managers
Ensure HR practices comply with Macau labour regulations and company policies
Perform general HR administrative tasks as needed
Qualifications
Diploma or above in Human Resources, Business Administration, or related field
Minimum 3 years of HR experience, with solid experience in recruitment and talent screening
Hands-on experience with HR systems and recruitment platforms
Detail-oriented, organized, and able to manage multiple tasks
Proactive and collaborative team player with a compliant and professional personality
Candidates with less experience may be considered for a junior position
Sales Manager – Pharmaceuticals
Responsibilities
Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives
Provide Key account/hospital network support, market access support, including referral networks
Have a deep understanding in the respective area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors
Achieve agreed contact, coverage and frequency targets through various communication channels
Ensure customer satisfaction and best in class customer relationship
Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
Contribute positively to the sales team through co-operative relationships and collaborative efforts to achieve team and company objectives.
Provide input into effective use of promotional funds and territory sales forecasting.
Qualifications
Degree holder in Pharmacy or science related discipline.
Minimum 6 years' proven sales experience within Pharmacy industry with at least 3 years' management experience; experience in Macau healthcare industry will be advantages.
Proficiency in written and spoken English, Cantonese and Mandarin.
Sensitive to market trend/ practice of pharmaceutical industry.
Good time management, communication skills and negotiation skills.
Demonstration of strong team-working, especially in a matrix environment.
Good Persuasive ability and planning & organizing skills.
Proficiency in written and spoken English, Cantonese and Mandarin.
Sales Force management experience is essential.
Assistant IT Manager
Responsibilities
Lead a small IT team to provide all-rounded IT support services & project implementations in Macau offices & shops.
Setup and administrate computers, network and servers.
Provide user support on hardware, O365, ERP, BI, Application systems, System Integration, and POS system.
Collect & understand business requirements, implement application software & reports developments and tests. Projects & vendors management.
Work closely with internal and regional IT team members and vendors.
Handle user enquiries and provide system trainings.
Requirements
Diploma or Degree qualified in Information Technology, or related disciplines.
3 - 5 years’ relevant working experience in IT industry, preferably in ERP, applications & Infrastructure support.
Team leading experience is preferred.
Sounded knowledge in IT Infrastructure, computer hardware, OS, software applications and network.
Hands-on experience with SQL, BI is an advantage.
Good analytical, problem-solving and communication skills.
Willing to learn, Self-motivated and able to work independently. With Can-Do spirit.
Speaking in Cantonese. Know basic English.
Junior Business Analyst / Application Support
初級業務分析師 / 應用系統支援
Responsibilities
Analyze and document new business requirements and identify problem areas of systems
Perform UAT before system enhancement or new application implementation
Provide end-user training on a regular basis
Provide day-to-day support on business applications
Liaise with internal IT teams to resolve issues related to above
Perform ad hoc project assigned
Requirements
Degree holder in Computer Science / Information Technology or related disciplines
Familiar with Distribution and Finance business process is an added advantage
Experience in Oracle ERP / BI tools like Hyperion/EPM11 is preferable
A good team player with outgoing, presentable, aggressive and highly self-motivated characteristics
Fast learner with ability to work under pressure
Responsible, initiative, proactive and able to work independently
Proficiency in both written and spoken English, Cantonese and Mandarin
職責
分析並記錄新的業務需求，識別系統中的問題區域
在系統升級或新應用實施前執行用戶驗收測試（UAT）
定期提供終端用戶培訓
提供業務應用的日常支援
與內部IT團隊協調解決相關問題
執行指派的其他臨時項目
要求
計算機科學 / 信息技術或相關學科的學位持有者
熟悉分銷和財務業務流程者優先考慮
熟悉SQL語言心
有Oracle ERP / BI工具（如Hyperion/EPM11）經驗者優先
良好的團隊合作精神，性格外向、形象佳、積極進取且高度自我激勵
學習能力強，能在壓力下工作
負責任、主動、積極並能獨立工作
精通英語、粵語和普通話的書寫和口語
Assistant – Client Services
Responsibilities
Handle administrative tasks such as addressing guest enquiries, ordering office supplies, distributing deliveries and faxes, checking job application forms, inputting data into systems, filing, and conducting market research
Handle ad hoc tasks as assigned by superiors from time to time
Requirements
Bachelor’s degree holder
1-year experience in administrative work will be advantageous
Satisfactory command of English, Mandarin and Cantonese
Satisfactory customer service, interpersonal, and communication skills
Proficient in Microsoft Office applications and typing (English & Chinese)
Immediate availability is preferred
出入口文員
工作範圍
完成貨品運輸程序等文書工作，如: 電子報關/出入口文件
負責跟進出入口文件及手續
負責一般文書工作
執行上級指派的其他職務
五天工作及政府假期
職位要求
大專以上程度
具一年或以上相關工作經驗者優先考慮
熟悉使用辦公室軟件 (如 : MS Outlook，Excel，Word等)
具責任心, 有良好溝通和協調能力
英文程度良好，操流利廣東話及普通話
申請方式 Application:
We offer attractive package to the right candidates including discretionary bonus, pension fund, medical benefit, and life insurance. 我們為合適的候選人提供有吸引力的套餐，包括酌情花紅、養老基金、醫療福利和人壽保險。
We are seeking a results-driven and highly motivated Sales Representative to join our team, primarily focused on the sale of medical devices and consumables. The ideal candidate will have a strong understanding of the sales process, a passion for connecting with people, and the ability to present our products in a compelling way. This role involves identifying potential clients, delivering product demonstrations, providing technical support, and ensuring high levels of customer satisfaction.
Key Responsibilities
Build and maintain strong, long-lasting relationships with both new and existing clients, serving as the primary point of contact.
Prepare and deliver tailored presentations and product demonstrations that highlight how our solutions meet customer needs and solve their problems.
Develop and execute strategic sales plans, track all sales activities and customer interactions, and prepare regular reports for management.
Stay informed about industry trends, market conditions, and competitor activities to position products effectively.
Coordinate with internal teams to ensure seamless customer onboarding and address any post-sale inquiries or issues.
Ensure customer satisfaction and best in class customer relationship
Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
Contribute positively to the sales team through co-operative relationships and collaborative efforts to achieve team and company objectives.
Required Skills and Qualifications
Experience: Proven work experience as a Sales Representative or in a similar customer-facing role (1-2 years preferred).
Communication: Excellent verbal and written communication, interpersonal, and presentation skills. Proficiency in written and spoken English, Cantonese and Mandarin.
Negotiation: Strong negotiation and problem-solving abilities, with a focus on delivering value to clients.
Technical Proficiency: Competency with Microsoft Office Suite (Word, Excel, PowerPoint).
Personal Attributes: Highly self-motivated, goal-oriented, resilient, and adaptable in a fast-paced, target-driven environment.
Education: A Bachelor's degree in Business, Marketing, Biological sciences, or a related field is often preferred.
We offer attractive package to the right candidates including commission, discretionary bonus.
Bachelor’s Degree in Medical Imaging and Radiological Sciences;
Qualification of Radiographer Registration is required;
Familiar in operating X-Ray, CT & MRI equipment;
Fluency in spoken and written Chinese and English;
Shift duty is required.
Registered Nurse
Bachelor’s degree in Nursing;
Minimum 2 years of clinical experience;
Strong interpersonal skills, responsible and able to work independent;
Good command of spoken and written Chinese and English;
Willing to work on shift.
申請方式 Application:
For interested parties, please send your application form, resume, copies of your academic certificates (including transcripts), professional certificates (if any), reference letters (if any), a copy of your ID document and expected salary to uh_recruitment@must.edu.mo, with subject “job position - source from jobscall.me”.
