泡泡瑪特成立於2010年，作為全球領先的潮流文化娛樂集團，泡泡瑪特以IP為核心，為全球創作者打造了全鏈路創意孵化與運營平台，給消費者提供令人心動的產品、服務及美好的娛樂體驗。
泡泡瑪特在全球範圍內挖掘極具潛力的潮流藝術家和設計師，通過成熟的IP運營體系，打造了潮流文化領域備受歡迎的IP形象及產品。目前，集團開發了THE MONSTERS、星星人、CRYBABY、DIMOO、SKULLPANDA、Hirono小野、MOLLY等知名IP。截至2026年上半年，泡泡瑪特全球累計註冊會員數量超1億人，並在全球共開設676家線下門店和超過2800台機器人商店，通過跨境電商平台觸達近百個國家和地區，為全球年輕消費者帶來了更多驚喜與美好。
Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.
Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.
POP MART 門店店員 (Macau)
工作職責：
處理店鋪日常運作，包括：銷售，整理貨架，貨品陳列，清潔衛生，盤點貨品，收貨，貨物補充以及調配；
妥善處理客戶的查詢以及了解需要，向客戶提供優質服務，以及建立穩固的客戶關係；
向顧客說明貨品特性，產品資訊，品質，價格以協助顧客選擇；
收取款項，交付商品，開發票或收據，完成交易手冊；
配合店長做好店内的輔助工作.
工作要求：
對客戶服務充滿熱情；
具備良好的溝通技巧；
適應力較强，能處理多項任務以及勇敢的接受挑戰；
具備責任感，積極正面以及主動，願意學習，善於團隊合作；
良好的中英文，以及國語溝通能力；
具備相關銷售或者顧客服務經驗優先.
Key selling points:
生日假及餐食補貼
年終花紅及績效獎金
Fun brand, Fast growing toys company
澳門零售區域經理（Retail Area Manager）
Job Responsibilities 工作職責：
Oversee overall retail operations in Macau; manage day-to-day shop activities to maximize sales, productivity, and manpower efficiency.
監督澳門整體零售門店營運；管理門店日常運作，以最大化銷售額、生產力及人力效率。
Develop and implement effective sales strategies to achieve targets and enhance store performance.
制定並執行有效銷售策略，以達成業績目標及提升門店表現。
Optimize manpower allocation and scheduling to improve shop productivity and control labor costs.
優化人力配置及排班，以提升門店生產力及控制人力成本。
Monitor store operations, identify bottlenecks, and resolve operational issues to elevate customer service standards.
監察門店營運，識別瓶頸並解決營運問題，以提升客戶服務水準。
Review, enhance, and implement Standard Operating Procedures (SOPs) and company policies.
檢視、優化及執行標準作業流程（SOPs）及公司政策。
Partner with HQ to maintain high-level Visual Merchandising (VM) standards, including ordering materials and aligning seasonal execution.
與總部合作，維持高標準的視覺陳列（VM），包括訂購物資及協調季節性陳列執行。
Coordinate with internal departments (e.g., IT, Project/Construction, HR) to ensure smooth day-to-day shop operations and timely maintenance.
與內部部門（如IT、項目／工程、HR）協調，確保門店日常營運順暢及維修及時處理。
Equip Store-in-charges with the necessary tools, guidance, and training to manage inventory levels effectively.
為店長提供必要的工具、指導及培訓，以有效管理庫存水平。
Requirements 任職要求：
Degree holder in Business Administration, Retail Management, or a related discipline.
持有工商管理、零售管理或相關學科之學士學位。
Minimum of 7 years' retail experience, with at least 3 years in a managerial/operations management capacity.
具備至少7年零售經驗，當中不少於3年擔任區域管理／營運管理職位。
Solid knowledge of the Macau retail market; familiarity with Macau Labor Law and quota management is a distinct advantage.
熟悉澳門零售市場；了解澳門勞工法及配額管理者優先。
Proven track record in leadership, staff training, and conflict resolution within a fast-paced environment.
在快速節奏環境中具備領導、員工培訓及衝突解決之實績。
Strong analytical, problem-solving, decision-making, and public speaking skills.
具備優秀的分析、解決問題、決策及公開演講能力。
Professional attitude with the ability to remain flexible and thrive under retail dynamics.
具專業態度，能在零售行業的動態環境中保持靈活並發揮所長。
Proficient in spoken and written English, Cantonese, and Mandarin.
英語、粵語及普通話之書寫及口語能力流利。
Immediate availability or short notice is preferred.
可即時到職或通知期短者優先。
申請方式：
有興趣者歡迎致電招聘熱線 (852) 6790 6562，或循以下途徑提交履歷：
Whatsapp (852) 3691 8029
澳門店長 (Store Manager)
工作職責 (Job Responsibilities)
管理店舖日常運作，包括：銷售、整理貨架、貨品陳列、清潔衛生、盤點貨品、收貨、貨物補充及調配。
Manage daily store operations, including sales, shelf tidying, visual merchandising, cleanliness, inventory counts, receiving goods, and stock replenishment or redistribution.
妥善地處理客戶的查詢及了解需要，向客戶提供優質服務，以及建立穩固的顧客關係。
Handle customer inquiries and needs effectively, deliver high-quality service, and build strong customer relationships.
負責庫存管理、陳列管理等工作。
Take charge of inventory management and store presentation.
收取款項，交付商品，開發票或收據，完成交易手冊。
Process payments, hand over merchandise, issue invoices or receipts, and complete transaction procedures.
為店舖同事提供培訓及指導。
Provide training and guidance to store staff.
工作要求 (Job Requirements)
至少有 2 年或以上零售工作經驗，當中 1 年需任職為店舖管理層。
At least 2 years of retail experience, with 1 year in a store management role.
對客戶服務充滿熱誠，具良好的溝通技巧。
Passionate about customer service with strong communication skills.
適應力強，能處理多項任務及勇於接受挑戰。
Highly adaptable, able to multitask, and eager to take on challenges.
具責任感，積極正面及主動，願意學習，善於團隊合作。
Responsible, positive, proactive, eager to learn, and a strong team player.
對數字敏感度高，善於數據整合及分析。
Numerical sense with strong analytical and data integration skills.
良好的中文及國語會話能力，英語流利者優先。
Good spoken Cantonese and Mandarin; fluent in English is preferred.
申請方式：
有興趣者歡迎致電招聘熱線 (852) 6790 6562，或循以下途徑提交履歷：
Whatsapp (852) 3691 8029
