全職 / 兼職 / 見習計劃
$10k - 20k, $20k - 30k, $30k - 40k, Freelance 兼職, F&B 餐飲業, JSCMPT2, M05BJ
$10k - 20k, $20k - 30k, $30k - 40k, Freelance 兼職, F&B 餐飲業, JSCMPT2, M05BJ
$10k - 20k, $20k - 30k, Freelance 兼職, F&B 餐飲業, JSCMPT3, M05BJ
$10k - 20k, $20k - 30k, $30k - 40k, Freelance 兼職, F&B 餐飲業, JSCMPT2, Marketing 市場行銷及傳播, HR 人力資源, M05BJ
$10k - 20k, $20k - 30k, Admin 行政, F&B 餐飲業, Others 其他行業, Retail 零售業, Urgent Hiring 急聘職位, M07AJ
「俊華隆企業有限公司」轄下公司 「馬鴻記餅家」及「龍華製餅廠」在澳門的烘焙零售及烘焙批發深耕多年,自設近兩萬呎的現代化製造場所,考獲食品安全系統 HACCP 認證,專營烘焙食品的製造,代工及批發業務。客戶涵蓋公營機構,博企酒店,教育機構及各大小餐飲場所,每天服務超過四百個客戶。
Working Schedule: Five-day work week
Position Level: Supervisory
Salary & Benefits: Starting from MOP 22,000 per month (depending on experience), 12 days of paid annual leave, year-end bonus (subject to company and individual performance)
Provide administrative and executive support to the General Manager, including document management, data analysis and reports compilation.
Assist with human resources and employee relations coordination, including recruitment arrangements, onboarding and offboarding processes, employee records management, and handling staff inquiries and workplace concerns with confidentiality.
Support the implementation and monitoring of the company’s operational, administrative, and human resources policies, systems, and management processes.
Act as a key coordination and communication link between the General Manager, departments, group leaders and relevant stakeholders, ensuring effective follow-up on assigned matters.
Perform ad hoc duties as assigned by General Manager
Bachelor’s degree or above.
At least three years of relevant working experience; experience in HR functions, as a secretary or executive assistant is preferred.
Strong interpersonal and communication skills in both Chinese and English.
Proficient in MS software and familiar with AI tools.
Detail-oriented, responsible, and with a high level of confidentiality awareness.
工作制度:六天工作制
職位級別:中層管理人員
薪酬及福利:連業績獎金可達每月Mop 25,000
工作職責:
制定及執行業務拓展及銷售策略,以達成公司業績目標。
主動開發新客戶及新市場,建立及維繫穩定長期的客戶關係。
了解客戶需求,提供合適的產品或服務方案。
跟進銷售進度,定期匯報業務表現及市場情況。
與內部相關部門保持緊密合作,確保服務質素及客戶滿意度。
分析市場趨勢、競爭對手及客戶回饋,提出業務改善建議。
跟進客戶帳款及協助處理應收款項
職位要求:
中學畢業或以上學歷
具至少 5 年或以上銷售相關工作經驗,具食品銷售經驗者更佳。
具良好溝通及談判技巧,能有效建立客戶關係。
目標導向,具責任感,能承受工作壓力。
具團隊合作精神,同時能獨立處理工作。
熟悉基本電腦操作及 MS Office 辦公軟件。
能操流利廣東話,懂普通話及英語者優先。
需外出工作,如有駕駛執照優先。
請透過電郵遞交個人履歷,學歷證明及相關培訓證書並註明有意向的職位: chonwa.trading@gmail.com
$10k - 20k, $20k - 30k, F&B 餐飲業, CS 客戶服務, JSCMPT5, Freelance 兼職, M06CJ
海底撈品牌創建於1994年,歷經三十幾年的發展,海底撈國際控股有限公司已經成長為國際知名的餐飲企業。 截至2024年年底,海底撈品牌共經營1368家餐廳,其中自營餐廳中國大陸地區1332家,港澳臺地區共23家,加盟餐廳共13家,整個大中華區的自營海底撈餐廳共計服務顧客超過4.15億人次。 海底撈多年來歷經市場和顧客的檢驗,成功地打造出信譽度高,融匯各地火鍋特色於一體的優質火鍋品牌。海底撈秉承誠信經營的理念,以提升食品品質的穩定性和安全性為前提條件, 為廣大消費者提供更貼心的服務,更健康、更安全、更營養和更放心的食品。
海底撈是一家迎向挑戰、充滿活力朝氣的公司,重視每一位員工的發展,積極培育人才;定期實施教育訓練、安排一系列專業課程,創造員工最大價值;在管理上,宣導雙手改變命運的價值觀,為員工創建公平公正的工作環境,實施人性化和親情化的管理模式,提升員工價值,再次熱誠歡迎您加入我們的行列,共同成長、攜手邁向國際化。
工作時間:13:00-22:00
工作時間:10:00-14:00
**以上職位經驗不拘,全職享有全勤獎 $500,通宵班津貼 $500**
優厚福利:
包醫療保險、餐食、員工就餐折扣、生日福利、滿 3 年享受子女教育補貼、優秀員工享績效獎金和分紅,更多福利詳情可面試諮詢。
有意者可將個人履歷電郵至:amhr@haidilao.com,標題請註明申請職位。
$10k - 20k, $20k - 30k, F&B 餐飲業, GM 綜合管理, Urgent Hiring 急聘職位, M06DJ
西餐廳急聘以下職位:
主要職責 / Responsibilities:
根據餐廳需求及預算,負責日常食品與飲品的訂貨
Responsible for placing orders for food and beverages based on restaurant needs and budget.
負責收貨、檢查貨物品質及數量,確保符合標準
Receive and inspect goods upon delivery to ensure quality and quantity meet standards.
按財務部要求準確記錄所有庫存變動及相關帳目
Accurately record all inventory movements and related accounts as required by the Finance Department.
監控庫存水平,定期盤點並分析損耗及差異
Monitor inventory levels, conduct regular stock takes, and analyze wastage and discrepancies.
與廚房、酒吧及財務部協調,確保成本控制及數據一致
Coordinate with kitchen, bar, and finance teams to ensure cost control and data consistency.
管理供應商交貨安排及處理相關文件
Manage supplier delivery schedules and handle related documentation.
確保所有存貨記錄及時更新,並符合公司政策
Ensure all inventory records are updated in a timely manner and comply with company policies.
入職要求 / Requirements:
無需相關工作經驗,有餐飲控制或會計相關經驗者優先
No prior experience required; experience in F&B control or accounting is an advantage.
熟悉基本電腦操作(如MS Office,尤其是Excel)
Basic computer skills, including MS Office (especially Excel).
具備基礎英語能力
Basic English communication skills.
能即時上班者優先考慮
Immediate availability preferred.
待遇 / Compensation:
提供員工膳食、在職培訓及晉升機會
Staff meal, on-the-job training, and career advancement opportunities.
每週工作48小時,輪班輪休
48 working hours per week, shift rotation.
有意者請將履歷、近照、要求待遇及申請職位電郵至 hiring@globalfortuna.com,合則約見。
主要職責 / Responsibilities:
負責接待客人,處理訂座及查詢,提供優質餐飲體驗
Greet and welcome guests, handle reservations and inquiries, and ensure an excellent dining experience.
與客人建立良好關係,跟進意見及投訴,提升客戶滿意度
Build and maintain good relationships with guests, follow up on feedback and complaints to enhance satisfaction.
協調前線員工,確保服務流程順暢
Coordinate with front-line staff to ensure smooth service operations.
處理客人賬單及特殊要求
Handle guest billing and special requests.
協助舉辦餐廳特別活動及推廣,與客人保持互動
Assist in organizing special events and promotions, engaging with guests to enhance their experience.
收集、轉入、分析客戶意見,向管理層提供改善建議
Collect, input and analyze guest feedback, providing improvement suggestions to management.
入職要求 / Requirements:
具備1年或以上客戶服務或餐飲經驗者優先
1 year or more of customer service or F&B experience is preferred.
良好中英溝通及人際交往能力,親切有禮
Excellent communication and interpersonal skills, friendly and polite.
具備基本英語及普通話溝通能力
Basic proficiency in English and Mandarin for communication.
懂操作基本電腦系統(如POS、訂座系統)
Familiarity with basic computer systems (e.g., POS, reservation systems).
主動積極,能夠獨立處理問題
Proactive and able to handle issues independently.
能即時上班者優先考慮
Immediate availability preferred.
待遇 / Compensation:
提供員工膳食、在職培訓及晉升機會
Staff meal, on-the-job training, and career advancement opportunities.
每週工作48小時,輪班輪休
48 working hours per week, shift rotation.
有意者請將履歷、近照、要求待遇及申請職位電郵至 hiring@globalfortuna.com,合則約見。
Interested parties please send your CV, recent photo, expected salary, and the position you are applying for via email to hiring@globalfortuna.com. Suitable candidates will be contacted for an interview.
主要職責 / Responsibilities:
制定並執行銷售策略,提升餐廳營業額及市場佔有率
Develop and implement sales strategies to increase restaurant revenue and market share.
開拓新客戶群,包括企業客戶、團體訂餐及私人活動
Identify and develop new customer segments, including corporate clients, group dining, and private events.
維護及加強與現有客戶的關係,提升客戶忠誠度
Maintain and strengthen relationships with existing clients to enhance customer loyalty.
與市場推廣團隊合作,策劃促銷活動及特別推廣計劃
Collaborate with the marketing team to plan promotional campaigns and special events.
分析市場趨勢及競爭對手動態,提供業務發展建議
Analyze market trends and competitor activities to provide business development insights.
達成公司設定的銷售目標及業績指標
Achieve sales targets and key performance indicators set by the company.
準備銷售報告及預測,向管理層匯報進度
Prepare sales reports and forecasts, presenting progress to management.
入職要求 / Requirements:
具備3年或以上餐飲銷售或相關經驗,其中有管理經驗者優先
3 years or more of F&B sales or related experience, with managerial experience preferred.
熟悉本地餐飲市場及客戶網絡
Familiar with the local F&B market and customer network.
卓越的溝通、談判及人際交往能力
Excellent communication, negotiation, and interpersonal skills.
具備良好的中英文口語及書寫能力
Good command of spoken and written English and Chinese.
主動積極,能夠獨立工作並帶領團隊達成目標
Self-motivated, able to work independently and lead the team to achieve goals.
熟練使用MS Office(尤其Excel及PowerPoint)
Proficient in MS Office (especially Excel and PowerPoint).
待遇 / Compensation:
提供員工膳食、績效獎金、在職培訓及晉升機會
Staff meal, performance bonus, on-the-job training, and career advancement opportunities.
每週工作48小時,輪班輪休
48 working hours per week, shift rotation.
有意者請將履歷、近照、要求待遇及申請職位電郵至 hiring@globalfortuna.com,合則約見。
Interested parties please send your CV, recent photo, expected salary, and the position you are applying for via email to hiring@globalfortuna.com. Suitable candidates will be contacted for an interview.
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Admin 行政, CS 客戶服務, F&B 餐飲業, Hotel 酒店業, JSCMPT1, Urgent Hiring 急聘職位, M07CJ
$10k - 20k, $20k - 30k, $30k - 40k, Admin 行政, CS 客戶服務, F&B 餐飲業, GM 綜合管理, Hotel 酒店業, HR 人力資源, JSCM16R4, Marketing 市場行銷及傳播, M08AJ
公教中心 Catholic Centre
Innovate Your Career
Catholic Centre Opening Soon in Macau!
We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.
Join our unique family and shape your future career with us!
開創您的職業新篇章
澳門公教中心即將啟幕!
歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段,計劃於2026年即將開業。作為一間三星級酒店,我們致力打造充滿熱情、以服務為導向的團隊,為賓客創造卓越的“五星級”體驗,重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇,實現您的成長和職業發展。
加入我們的大家庭,一同開創屬於您的職業未來!
Responsibilities:
a. Front Office Operations Management:
Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly
Monitor and maintain the hotel’s property management system (PMS) and other relevant software
Ensure accurate handling of guest accounts, billing, and cashiering procedures
b. Guest Experience:
Ensure all guests receive a warm welcome and personalized service throughout their stay
Handle guest complaints and resolve issues in a timely and professional manner
Implement strategies to enhance guest satisfaction and loyalty
Maintain a visible presence in the lobby to interact with guests and address their needs
Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest
c. Team Leadership:
Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team
Conduct regular performance evaluations and provide coaching and feedback to team members
Create and manage staff schedules to ensure adequate coverage during peak periods
Foster a positive and collaborative work environment
d. Administrative Duties:
Prepare and analyze front office reports, including occupancy, revenue, and guest feedback
Monitor and control front office expenses within the budget
Maintain accurate records of guest interactions, incidents, and special requests
Collaborate with other departments to ensure seamless communication and coordination
Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management
Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time
e. Revenue Management:
Maximize room revenue by managing room inventory and implementing upselling strategies
Monitor competitor pricing and market trends to adjust rates and promotions accordingly
Work closely with the sales and marketing team to make bookings and occupancy
f. Compliance and Standards:
Ensure compliance with hotel policies, procedures, and brand standards
Maintain a safe and secure environment for guests and employees
Stay updated on industry trends and best practices to improve front office operations
Requirements:
Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage
High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
Relevant certificates in hospitality or guest service management are a plus
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable
Macau ID holder only
Responsibility:
Lead the concierge team and ensure high-quality service delivery
Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests
Handle guest complaints and provide prompt resolutions
Collaborate closely with Front Office and other departments to enhance guest experience
Train and guide concierge employees to follow hotel standards and procedures
Manage concierge resources and maintain a clean, organized work area
Build and maintain strong relationships with local vendors and travel partners
Requirement:
Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred
Bachelor’s degree in Hospitality Management
Strong knowledge of local attractions, transportation options, and business contacts
Excellent communication skills in English and Chinese
Strong leadership, problem-solving, and customer service skills
Willing to work shifts, weekends, and public holidays
Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)
Proficient in Microsoft office suite
Responsibilities:
Handle guest check-in and check-out procedures
Respond to guest inquiries and provide relevant information and assistance
Address guest complaints and escalate issues to supervisors when necessary
Maintain a clean and organized front desk area in line with hotel standards
Coordinate with other departments to meet guest needs
Operate the property management system and accurately record guest information
Promote hotel services and facilities to enhance guest experience
Requirements:
Previous experience in hospitality or customer service is preferred
Good command of spoken and written in English and Chinese
Friendly, courteous, and with strong interpersonal skills
Willing to work shifts, weekends, and public holidays
Responsible, detail-oriented, and a good team player
Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
Proficient in Microsoft office suite
Responsibilities:
Oversee daily front office activities including check-in, check-out, and guest inquiries
Ensure all front desk employees deliver courteous and efficient service according to hotel standards
Handle guest complaints and resolve issues promptly and professionally
Assist in employee scheduling, training, and performance monitoring
Coordinate with other departments to ensure guest needs are met
Monitor room availability and support revenue optimization strategies
Maintain accurate records and reports related to front office operations
Ensure the front desk area is clean, organized, and presentable at all times
Requirements:
Minimum 3 years of experience in front office roles
Strong leadership and communication skills
Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
Able to handle guest complaints with professionalism and empathy
Good command of spoken and written in English and Chinese
Proficient in Microsoft office suite
Detail-oriented, organized, and able to work under pressure
Willing to work shifts, weekends, and public holidays
Responsibilities:
Supervise concierge, bell, and door operations to ensure timely and professional guest assistance
Coordinate transportation, tours, dining reservations, and special arrangements
Oversee luggage handling, guest arrivals/departures, and door greeting services
Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations
Train and guide team members to uphold service standards and guest satisfaction
Handle VIP requests and resolve guest issues promptly and professionally
Build and maintain relationships with external vendors and service providers
Ensure compliance with hotel policies and local regulations
Requirement:
Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred
Bachelor’s degree in Hospitality Management
-trong knowledge of local attractions, transportation options, and business contacts
Excellent communication skills in English and Chinese
Strong leadership, problem-solving, and customer service skills
Willing to work shifts, weekends, and public holidays
Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)
Proficient in Microsoft office suite
Responsibilities:
Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)
Monitor booking channels and implement strategies to optimize occupancy and revenue
Handle complex booking requests, group reservations, and special arrangements
Train and guide reservation agents to maintain service standards and accuracy
Prepare reservation reports and assist in forecasting occupancy trends
Coordinate with front office and other departments to ensure seamless guest experience
Ensure compliance with hotel policies and local regulations
Requirements:
Minimum 3 years of experience in hotel reservations or related departments
Bachelor’s degree in Hospitality Management
Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)
Good communication skills in English and Chinese
Strong leadership, problem-solving skills, and attention to detail
Willing to work shifts, weekends, and public holidays
Proficient in Microsoft office suite
Responsibilities:
- Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures
- Handle guest inquiries, reservations, and special requests promptly and professionally
- Assist in training and guiding junior reception agents to maintain service quality
- Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary
- Ensure accurate handling of payments, billing, and cashiering procedures
- Maintain a welcoming and professional environment at the reception desk
- Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction
Requirements:
- 1-2 years of experience in front office or reception operations within hospitality
- Previous experience in a senior or lead role preferred
- Good command of spoken and written in English and Chinese
- Friendly, courteous, and with strong interpersonal skills
- Willing to work shifts, weekends, and public holidays
- Responsible, detail-oriented, and a good team player
- Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
- Proficient in Microsoft office suite
Responsibilities:
Welcome guests and assist with luggage handling and door services
Arrange transportation, tours, dining reservations, and respond to special requests
Provide accurate information about local attractions, events, and services
Maintain a professional and courteous demeanor at all times
Coordinate with other departments to ensure timely and seamless guest service
Uphold compliance with hotel policies, brand standards, and local regulations
Requirements:
1–2 years in concierge, bell, or guest services within hospitality preferred
Fresh candidates with strong customer service skills may be considered
Diploma or Certificate in Hospitality Management or related field preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Knowledge of local attractions, dining, and entertainment options
Ability to handle guest issues professionally and calmly under pressure
Basic Proficiency in Microsoft Office Suite and hotel systems
Responsibilities:
Process reservations via phone, email, and online booking platforms
Ensure accurate data entry in the Property Management System (PMS)
Respond promptly to guest inquiries and provide information on rates, availability, and hotel services
Assist with group bookings and special arrangements as required
Coordinate with front office and other departments to ensure smooth guest arrivals
Maintain compliance with hotel policies and service standards
Requirements:
1–2 years in reservations or front office operations within hospitality preferred
Fresh candidates with strong communication skills may be considered
Diploma or Certificate in Hospitality Management or related field preferred
Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
Good communication skills in English and Chinese
Friendly, courteous, and with strong interpersonal skills
Willing to work shifts, weekends, and public holidays
Detail-oriented, responsible, and a good team player
Proficient in Microsoft office suite
Responsibilities:
Answer and transfer internal and external calls accurately to the appropriate department or room
Handle guest messages, wake-up calls, and other phone-related services
Report communication equipment issues and assist with basic troubleshooting
Coordinate with Front Office and other departments to ensure accurate message delivery
Maintain a clean and organized switchboard area
Assist in handling emergency calls and special situations according to hotel procedures
Requirements:
Previous experience in hospitality or customer service is preferred
Familiarity with PABX systems and basic hotel operations
Good communication skills in English and Chinese
Friendly, courteous, and with strong interpersonal skills
Willing to work shifts, weekends, and public holidays
Detail-oriented, responsible, and a good team player
Proficient in Microsoft office suite
Responsibilities:
Manage guest services team to ensure consistent service standards
Oversee smooth execution of check-in and check-out procedures
Handle guest complaints and special requests with effective solutions
Coordinate with housekeeping, front office, and other departments
Follow up on VIP guest arrangements and personalized services
Monitor daily operations and optimize service workflows
Train, guide, and evaluate front-line staff performance
Participate in planning and implementing guest satisfaction initiatives
Requirements:
5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.
Bachelor’s degree in Hospitality Management.
Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).
Proficient in Microsoft office suite
Hold relevant certifications in hospitality or guest service management.
Strong communication, coordination, and leadership skills
Familiarity with guest service procedures
Ability to handle emergencies under pressure
Proficient in both Chinese and English.
Detail-oriented with a strong service mindset
Willingness to work shifts and on holidays
Responsibilities:
Answer guest inquiries about hotel services and local attractions
Handle service requests via phone, email, or in person
Assist guests with bookings for transport, dining, or tours
Maintain a clean and professional front desk area
Record and follow up on guest feedback and complaints
Support luggage storage and lost-and-found handling
Coordinate with other departments to fulfill guest needs
Requirements:
Strong communication and customer service skills
Familiarity with basic front desk procedures and systems
Friendly demeanor, professional appearance, and proper etiquette
Ability to stay composed in a fast-paced environment
Basic English proficiency for guest interaction
Willingness to work shifts, nights, and holidays
Prior experience in hospitality or customer service is a plus
Proficient in Microsoft office suite
Responsibilities:
Oversee the daily kitchen operations, including food preparation, cooking, and presentation
Ensure all dishes meet the hotel’s quality, taste, and consistency standards
Supervise and coordinate the work of kitchen staff during shifts
Monitor inventory levels of food supplies and kitchen equipment
Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences
Contribute creative ideas for new dishes and seasonal specials
Ensure all recipes and portion sizes are followed accurately
Ensure all food served meets the hotel’s quality standards and guest expectations
Address guest feedback and complaints related to food quality or service promptly and professionally
Collaborate with the Food and Beverage team to enhance the overall dining experience
Requirements:
Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.
High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred
Relevant certificates in food safety and sanitation (e.g., HACCP) are required.
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in F&B management software and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Responsibilities:
Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation
Ensure all dishes meet the hotel’s quality, taste, and consistency standards
Supervise and coordinate the work of kitchen staff during shifts
Monitor inventory levels of food supplies and kitchen equipment
Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences
Contribute creative ideas for new dishes and seasonal specials
Ensure all recipes and portion sizes are followed accurately
Ensure all food served meets the hotel’s quality standards and guest expectations
Address guest feedback and complaints related to food quality or service promptly and professionally
Collaborate with the Food and Beverage team to enhance the overall dining experience
Requirements:
Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.
High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred
Relevant certificates in food safety and sanitation (e.g., HACCP) are required.
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in F&B management software and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Responsibilities:
Plan and prepare a variety of dishes according to menu specifications.
Supervise kitchen staff and delegate tasks effectively.
Ensure food quality, taste, and presentation meet standards.
Train line cooks and kitchen assistants to follow the recipe and standards.
Monitor inventory and order supplies as needed.
Maintain cleanliness and hygiene in all kitchen areas.
Follow hygiene (HACCP) safety regulations and company policies.
Develop new recipes and contribute to menu innovation.
Manage kitchen operations during busy service hours.
Requirements:
High school diploma or equivalent is required.
Proven experience as a Chef or in a similar culinary role.
Strong knowledge of cooking techniques and kitchen equipment.
Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).
Ability to lead and motivate a kitchen team.
Creativity and passion for food presentation and flavor.
Good time management and organizational skills.
Willingness to work flexible hours, in shifts, including weekends and holidays.
Responsibilities:
Plan and prepare a variety of dishes according to menu specifications.
Supervise kitchen staff and delegate tasks effectively.
Ensure food quality, taste, and presentation meet standards.
Train line cooks and kitchen assistants to follow the recipe and standards.
Monitor inventory and order supplies as needed.
Maintain cleanliness and hygiene in all kitchen areas.
Follow hygiene (HACCP) safety regulations and company policies.
Develop new recipes and contribute to menu innovation.
Manage kitchen operations during busy service hours.
Requirements:
High school diploma or equivalent is required.
Proven experience as a Chef or in a similar culinary role.
Culinary certification or relevant training is preferred.
Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus
Strong knowledge of cooking techniques and kitchen equipment.
Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).
Ability to lead and motivate a kitchen team.
Creativity and passion for food presentation and flavor.
Good time management and organizational skills.
Responsibilities:
Plan and prepare a variety of dishes according to menu specifications
Supervise kitchen staff and delegate tasks effectively
Ensure food quality, taste, and presentation meet standards
Monitor inventory and order supplies as needed
Maintain cleanliness and hygiene in all kitchen areas
Follow food safety regulations and company policies
Develop new recipes and contribute to menu innovation
Manage kitchen operations during busy service hours
Requirements:
Proven experience as a Chef or in a similar culinary role
Strong knowledge of cooking techniques and kitchen equipment
Familiarity with food safety and hygiene standards
Ability to lead and motivate a kitchen team
Creativity and passion for food presentation and flavor
Good time management and organizational skills
Willingness to work flexible hours, including weekends and holidays
Culinary certification or relevant training is preferred
Responsibilities:
Assist in preparing ingredients for cooking
Follow instructions from Chef during food preparation
Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.
Operate basic kitchen equipment safely; Help with plating and presentation of dishes
Comply with food safety and hygiene standards
Requirements:
Basic knowledge of cooking techniques and kitchen operations
Willingness to learn and follow instructions
Ability to work in a fast-paced environment
Good hygiene and cleanliness habits
Team player with a positive attitude
Physical stamina to handle kitchen duties
Flexibility to work shifts, including weekends and holidays
Culinary training or relevant experience is an advantage
Responsibilities:
Manage and schedule the entire stewarding team.
Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.
Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.
Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.
Oversee the proper operation and the maintenance of equipment.
Coordinate with the Executive Chef and kitchen department heads to support their operational needs.
Manage waste disposal and recycling programs efficiently.
Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.
Requirements:
Proven experience as a Chief Steward or similar role in a high-volume kitchen.
In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.
Strong leadership and team management abilities.
Excellent organizational and inventory management skills.
Ability to work under pressure in a fast-paced, hot, and humid environment.
Good communication skills to interact effectively with kitchen and purchasing departments.
Basic mechanical knowledge for troubleshooting machines is a plus.
Willingness to work shifts, including weekends and holidays.
Responsibilities:
Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.
Dispose of waste and recyclables according to established procedures.
Assist with receiving and storing deliveries as needed.
Follow all safety and sanitation protocols (e.g., HACCP).
Support other kitchen staff with basic tasks when required.
Requirements:
Previous experience in hospitality or kitchen operations is preferred
Basic knowledge of hygiene and food safety standards
Ability to work efficiently in a fast-paced environment
Physically fit and able to handle cleaning tasks and equipment
Team-oriented with good communication skills
Willingness to work shifts, including weekends and holidays
Attention to detail and a strong sense of responsibility
Basic understanding of kitchen tools and equipment
Responsibilities:
Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.
Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.
Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.
Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.
Ensure a high level of guest satisfaction by delivering exceptional dining experiences.
Address guest feedback and complaints promptly and professionally.
Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.
Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.
Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.
Conduct regular performance evaluations and provide coaching and feedback to team members.
Create and manage staff schedules to ensure adequate coverage during peak periods.
Foster a positive and collaborative work environment.
Manage department’s budget, including revenue targets and cost control.
Monitor and analyze financial performance, including sales, costs, and profitability.
Implement strategies to maximize revenue and minimize expenses.
Ensure accurate billing and cash handling procedures are followed.
Ensure compliance with local health, safety, and sanitation regulations.
Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.
Stay updated on industry trends and best practices to improve restaurant operations.
Requirements:
Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.
High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.
Relevant certificates in food safety and sanitation (e.g., HACCP) are required.
Strong culinary skills and a passion for food innovation
Excellent leadership and team management abilities
Strong organizational and time management skills
Ability to work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Macau ID holder only
Responsibility:
Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service
Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations
Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality
Monitor inventory levels of food, beverages, and supplies, and manage procurement processes
Requirement:
5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage
Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
Relevant certificates in food safety and sanitation (e.g., HACCP) are required
Proficient in restaurant management software and Microsoft Office Suite
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in restaurant management software and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable
Willingness to work flexible shifts, including weekends and holidays
Job Description:
Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service
Monitor food quality, assist in inventory checks and prevent unnecessary expenses
Address guest feedback and complaints promptly and professionally
Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality
Promote upselling and verify accurate billing procedures
Support the setup and execution of events
Enforce hygiene (HACCP) and safety regulations
Report maintenance issues and conduct routine equipment checks
Perform other operational tasks as required
Job Requirements:
4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable
Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred
Basic financial knowledge (inventory control, cost management, daily reporting)
Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)
Good command of spoken and written Chinese and English
Responsibilities:
Mix and serve various alcoholic and non-alcoholic beverages
Greet guests and provide friendly, professional service
Manage bar inventory and conduct regular stock checks
Keep the bar area clean and organized
Recommend drinks and promote sales
Handle customer orders and process payments
Monitor alcohol consumption to ensure guest safety
Assist in preparing garnishes, fruits, and bar snacks
Requirements:
Knowledge of spirits, cocktails, and mixing techniques
Strong communication and customer service skills
Ability to work in a fast-paced environment
Responsible and detail-oriented
Willingness to work shifts and holidays
Bartending certification is a plus
Prior bartending experience preferred
Responsibilities:
Greet customers and escort them to their seats
Present menus and answer questions about dishes
Take and accurately record food and drink orders
Serve meals and beverages promptly
Attend to customer needs and requests
Clear tables and reset for the next guests
Handle billing and payment transactions
Coordinate with kitchen and other staff
Requirements:
Strong communication and customer service skills
Ability to work efficiently in a fast-paced environment
Basic knowledge of food service and etiquette
Physical stamina to stand and carry trays for long periods
Attention to detail and hygiene standards
Teamwork and collaboration abilities
Flexibility to work shifts, evenings, and holidays
Prior experience is a plus
Responsibilities:
Housekeeping Operations Management
Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services
Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards
Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities
Team Leadership
Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel
Conduct regular performance evaluations and provide coaching and feedback to team members
Create and manage staff schedules to ensure adequate coverage during peak periods
Foster a positive and collaborative work environment
Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours
Guest Satisfaction
Ensure guest rooms and public areas are cleaned and maintained to the highest standards
Address guest complaints and concerns related to housekeeping promptly and professionally
Implement strategies to enhance guest satisfaction and loyalty
Conduct regular inspections of guest rooms and public areas to ensure quality standards are met
Budget and Cost Control
Prepare and manage the housekeeping department’s budget
Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance
Identify cost-saving opportunities without compromising quality
Coordination with Other Departments
Collaborate with the front office, maintenance, and other departments to ensure seamless operations
Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas
Work closely with the front office to manage room status and ensure timely room turnover
Compliance and Standards
Ensure compliance with health, safety, and sanitation regulations
Maintain a safe and secure environment for guests and employees
Stay updated on industry trends and best practices to improve housekeeping operations
Requirements:
Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage
High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
Relevant certificates in housekeeping or hospitality management are a plus
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in housekeeping management software and Microsoft Office Suite
Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Macau ID holder only
Responsibility:
Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services
Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards
Develop and implement housekeeping procedures and protocols to improve efficiency and quality
Monitor and manage inventory of cleaning supplies, linens, and amenities
Requirements:
Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.
Bachelor’s degree in Hospitality Management
Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Responsibility:
Supervise, schedule and train linen room staff.
Maintain linen/uniform room organization and conduct regular inspections.
Coordinate with laundry and other departments.
Manage linen/uniform inventory and prepare approved orders.
Inspect all linen/uniforms before issuing and arrange repairs.
Report any damage or losses.
Follow all hotel SOPs and procedures.
Maintain professional grooming standards.
Promote teamwork and positive work behavior.
Perform additional duties as assigned.
Job Requirement:
Minimum 3 years of experience in linen room / laundry operations
Bachelor’s degree in Hospitality Management
Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.
Familiar with textile characteristics and professional laundry standards
Skilled in operating industrial laundry equipment and linen management systems.
Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.
Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.
Flexible schedule availability (including night shifts, weekends, and holidays).
Fluent in Cantonese and Mandarin, with good English communication skills
Able to work under pressure and adapt to shift schedules.
Responsibilities:
Answer calls promptly and professionally, relay messages to relevant staff
Coordinate room status changes between Front Office & Housekeeping
Process lost & found items properly
Submit urgent maintenance requests to Engineering
Prepare daily room attendant assignments and room assignments
Generate and review occupancy reports (OOO/VIP/arrivals/departures)
Manage guest loan items with proper documentation
Follow all hotel SOPs and grooming standards
Demonstrate professional conduct and teamwork
Perform additional duties as assigned by superior
Requirements:
High school diploma or above
With related experience is advance
Responsibilities:
Sorts soiled linen / uniforms and forwards to the Laundry.
Maintains the area of responsibility in a clean and orderly manner.
Ensures proper shelving of the clean linen / uniforms.
Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.
Prepares clean linen according to the requisition.
Assists the supervisor in checking inventory.
Performs any other duties as directed by the Linen Room Supervisor.
Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.
Maintains personal grooming as per Hotel’s standard.
Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.
Requirements:
Minimum 1 year of room cleaning experience (hotel experience preferred).
Proficient in standard room cleaning procedures.
Proper use of various cleaning equipment and chemicals.
Proper handling of lost-and-found items.
Works well with colleagues to accomplish collaborative tasks.
Able to work under pressure and adapt to shift schedules.
Responsibilities:
Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.
Ensures equipment is well-maintained and reports defects to supervisors.
Follows hotel safety, emergency, and pest control procedures.
Handles lost-and-found items promptly.
Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.
Performs additional duties as assigned and promotes teamwork.
Requirements:
Able to identify cleaning requirements for different materials.
Capable of prolonged standing work.
Diligent and detail-oriented, able to complete tasks independently.
Works well with colleagues to accomplish collaborative tasks.
Able to work under pressure and adapt to shift schedules.
Responsibilities:
Professionally alter/repair uniforms, drapes and linens to hotel standards.
Maintain an organized inventory of sewing supplies.
Ensure equipment and work area remain clean and functional.
Complete assigned tasks from Linen Room Supervisor.
Strictly follow all hotel and departmental procedures.
Maintain proper personal appearance standards.
Exhibit professional conduct and teamwork.
Requirements:
Prior experience in tailoring or related work is preferred.
Familiarity with various fabrics and sewing techniques.
Detail-oriented, responsible, and able to work independently.
Good time management skills.
Able to adapt to hotel working environment and shift schedules.
Basic communication skills and a strong sense of teamwork.
Able to work under pressure and adapt to shift schedules.
Responsibility:
Supervisor all security operations, including surveillance systems, access control, and patrol
Respond promptly to security incidents, emergencies, and guest complaints
Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel
Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service
Requirements:
Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry
Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus
Possession of First Aid and CPR certification is an advantage
Excellent communication and interpersonal abilities
Proficiency in using security systems and technology
Ability to remain calm and make quick decisions under pressure
Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable
Responsibilities:
Develop and implement hotel security policies and emergency plans
Supervise daily duties and shift schedules of security staff
Conduct safety training to enhance staff awareness
Handle emergencies and report to management promptly
Regularly inspect surveillance systems, fire equipment, and evacuation routes
Maintain effective communication with police, fire departments, and other external agencies
Plan and execute security measures for major hotel events
Prepare security reports and recommend improvements
Requirements:
Minimum 3 years of experience in hotel or property security management
Familiarity with security systems, fire equipment, and emergency procedures
Strong organizational, coordination, and leadership skills
Ability to handle emergencies and make quick decisions independently
Excellent communication skills and customer service mindset
Willingness to work shifts and on holidays
Security certification or relevant professional license preferred
Responsibilities:
Patrol all hotel areas to ensure safety and eliminate hazards
Handle security-related issues for guests and staff
Monitor surveillance systems and report irregularities promptly
Assist in managing emergencies and unexpected incidents
Control access at entrances and exits for people and vehicles
Support fire drills and safety training activities
Maintain order in public areas and prevent disputes or disturbances
Keep duty logs and report work status to supervisors
Requirements:
Prior experience in hotel or property security is preferred
Physically fit and able to work shifts, including night shifts
Good observation skills and ability to respond to emergencies
Responsible and detail-oriented work ethic
Basic communication skills and customer service awareness
Familiarity with security equipment and procedures is a plus
Basic Security Training Course certification is preferred
Responsibilities:
Facilities Management:
Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.
Ensure preventive and corrective maintenance schedules are implemented effectively.
Budget & Cost Control:
Prepare and manage annual facilities budget.
Monitor expenses and identify cost-saving opportunities without compromising quality.
Compliance & Safety:
Ensure compliance with local regulations, health and safety standards, and environmental requirements.
Conduct regular inspections and risk assessments to maintain a safe environment.
Vendor & Contractor Management:
Source, negotiate, and manage contracts with service providers and contractors.
Monitor performance and ensure service level agreements are met.
Team Leadership:
Supervise and develop employees, ensuring high performance and adherence to standards.
Provide training and guidance on operational procedures and safety protocols.
Project Management:
Plan and oversee renovation, repair, and improvement projects.
Requirements:
Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.
Minimum 8 years of experience in facilities or estate management.
Strong knowledge of building systems, maintenance practices, and safety regulations.
Excellent leadership, communication, and organizational skills.
Problem-solving and decision-making ability.
Budgeting and financial management skills.
Strong negotiation and vendor management capabilities.
Ability to work under pressure and handle multiple priorities.
Proficiency in MS Office and facilities management software.
Macau Electrical Technician Certifications is preferred.
Responsibilities:
Oversee the installation, operation, and maintenance of all property systems and equipment.
Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.
Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.
Perform regular maintenance to ensure optimal functioning of equipment.
Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.
Maintain accurate records and documentation for engineering operations.
Stay up to date with the latest industry regulations and best practices.
Perform other tasks assigned by Department Head.
Requirements:
Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.
Minimum 6 years of relevant experience in coordinating MEP services.
Familiar with MEP or Hotel Services requirements and standards.
Self-motivated and can work independently and have sound problem-solving skills.
Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.
Good command of both spoken and written Chinese and English.
Excellent interpersonal and communication skills.
Willingness to work shifts and on holidays.
Immediately available is preferable.
Responsibilities:
Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties
Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems
Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met
Perform regular maintenance to ensure optimal functioning of equipment
Stay up to date with the latest industry regulations and best practices
Perform other tasks assigned by Manager
Requirements:
Minimum 2 years of relevant experience on coordination of MEP services
Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field
Familiar with MEP or Building Services requirements and standards
Self-motivated and can work independently and sound problem-solving skills
Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel
Good command of both spoken and written Chinese and English
Excellent interpersonal and communication skills
Immediately available is preferable
Responsibilities:
Conduct routine inspections and maintenance of hotel equipment.
Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.
Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)
Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)
Assist in scheduled service and preventive maintenance.
Maintain repair logs and report irregularities.
Ensure all engineering operations comply with safety standards.
Provide technical support for hotel events or emergencies.
Coordinate with other departments to resolve facility-related issues.
Requirements:
Minimum 1 years of relevant experience.
Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field
Familiar with MEP or Building Services requirements and standards
Self-motivated and can work independently and sound problem-solving skills
Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel
Good command of both spoken and written Chinese and English
Excellent interpersonal and communication skills
Immediately available is preferable
Responsibilities:
Assist the Director of Operations or department heads in organizing daily operations
Follow up on interdepartmental coordination to ensure effective communication and execution
Compile and analyze operational data, providing reports and improvement suggestions
Monitor departmental workflows to ensure compliance with hotel standards
Address guest or staff operational concerns and propose solutions
Support training and administrative tasks such as scheduling and documentation
Assist in driving service quality enhancement and operational efficiency initiatives
Requirements:
Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred
Minimum 2 years of experience in hotel or related industry operations coordination
Familiar with basic workflows of hotel departments
Good communication skills in English and Chinese
Strong organizational, analytical, and problem-solving skills
Proficient in office software and report preparation (e.g., Excel, PowerPoint)
Responsible, detail-oriented, and a good team player
Able to work shifts and adapt to a fast-paced environment
Responsibilities:
Assist Coordination Team Leader or department heads in organizing daily operational tasks
Follow up on interdepartmental coordination to ensure effective communication and execution
Compile and analyze operational data, providing reports and improvement suggestions
Monitor departmental workflows to ensure compliance with hotel standards
Address guest or staff operational concerns and propose solutions
Support training and administrative tasks such as scheduling and documentation
Assist in driving service quality enhancement and operational efficiency initiatives
Requirements:
Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred
Minimum 2 years of experience in hotel or related industry operations coordination
Familiar with basic workflows of hotel departments
Good communication skills in English and Chinese
Strong organizational, analytical, and problem-solving skills
Proficient in office software and report preparation (e.g., Excel, PowerPoint)
Responsible, detail-oriented, and a good team player
Able to work shifts and adapt to a fast-paced environment
Responsibilities:
Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives
Create annual marketing plans, including specific goals and budgets
Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences
Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions
Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives
Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities
Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests
Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty
Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence
Proofread all marketing collaterals before publishment to ensure accuracy and consistency
Requirements:
Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry
Bachelor’s degree in Business, Marketing, or a related field
Presentable, creative, self-motivated, responsible, organized, team player with good time management skills
Mature with a positive mindset and a good team player
Knowledge of the local market and industry trends
Excellent communication, presentation, and negotiation skills
Computer proficiency is required
Fluency in both spoken and written English and Chinese
Macau ID holder only
Candidates with less experien
Responsibilities:
Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets
Explore, identify, and develop new opportunities
Perform sales activities to meet corporate objectives
Ensure completeness and validity of customer orders, and coordinate with various departments
Monitor and evaluate sales activities to achieve desired business goals
Service new and existing clients
Conduct market research to monitor industry trends and competitor activities
Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience
Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement
Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events
Establish strong relationships with key clients, negotiate and prepare contracts
Perform other tasks assigned by the Senior Sales Manager
Proofread all sales collaterals before publishment to ensure accuracy and consistency
Requirements:
Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry
Presentable, creative, self-motivated, responsible, organized, team player with good time management skills
Mature with a positive mindset and a good team player
Knowledge of the local market and industry trends
Excellent communication, presentation, and negotiation skills
Computer proficiency is required
Fluency in both spoken and written English and Chinese
Macau ID holder only
Candidates with less experience will be considered for the position of Assistant Sales Manager
Responsibilities:
Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising
Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.
Conduct market research, coordinate promotional activities, and assist in managing marketing projects
Adherence to company policies and perform other duties as assigned by superior to meet business needs
Requirements:
Bachelor's degree in Marketing, Communications, or a related field
Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred
Experience in executing marketing campaigns
Proficient in digital marketing tools, social media platforms, and graphic design
Good command of written and verbal communication in Chinese and English
Responsibility:
Handle all sales-related documentation, activities and reports
Manage accounts and maintain client relationships
Assist in sales strategy planning and perform market and competitor analysis
Adherence to company policies and perform other duties as assigned by superior to meet business needs
Requirement:
Minimum 1 year of sales experience, preferably in hospitality
Diploma in Hospitality Management, Business Administration or a related field
Responsibilities:
Assist superiors in daily tasks focused on account payable and costing;
Ensure all inventory items have unit cost and be classified in its proper category;
Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;
Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;
Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;
Participate in month end stock taking and assist Auditor for annual stock taking;
Prepare stock take variance report and investigate the reasons;
Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;
Reconciliation of vendor statement against system statement accounts;
Lead AP processing;
Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;
Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;
Other duties or ad-hoc tasks assigned by superiors;
Requirements:
Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry
Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus
Ability to meet deadline
Detail-oriented team player with financial analytical skills.
Macau ID holder only
Responsibility:
Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;
Prepare journals, daily operating report and reconciliation;
Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;
Prepare daily report reflecting total sales and submitted to Financial Controller & Management;
Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.
Verify and update invoices, debit and credit notes, vouchers and receipts to guests;
Reconciliation of receivable statement against system statement accounts;
Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;
Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;
Ensure that vouchers are presented in numerical sequence and are properly accounted for;
Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor
Other duties or ad-hoc tasks assigned by superiors;
Requirement:
Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus
Ability to meet deadline
Detail-oriented team player with financial analytical skills.
Responsibility:
Process invoices, debit and credit notes, vouchers and receipts to guests;
Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;
Sort out, filing, archiving relevant AR & Income audit supporting documents;
Audit and trace the bank records for accuracy of cash/bank receipt;
Act as cashier substitute when necessary.
Other duties or ad-hoc tasks assigned by superiors;
Requirement:
Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Fresh graduate is welcome
Software: Words, Excel, Powerpoint, SageX3.
Ability to meet deadline
Detail-oriented team player with financial analytical skills
Responsibility:
Prepare payment vouchers, cheque, remittance;
Ensure regular payment are handled on times;
Sort out, filing, archiving relevant AP & Costing supporting documents;
Participate in month end stock taking and assist Auditor for annual stock taking;
Messenger for banks, supplier and government departments etc;
Other duties or ad-hoc tasks assigned by superiors;
Requirement:
Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Fresh graduates are welcome
Software: Word, Excel, PowerPoint, SageX3
Ability to meet deadline
Detail-oriented team player with financial analytical skills
Responsibilities:
Assist to establish and implement purchasing department policies & procedures
Advise superior on ways to improve effectiveness and efficiency of Purchasing department
Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors
Research potential vendors, compare and evaluate offers from suppliers
Negotiate contract terms for agreement and pricing
Track orders and ensure timely delivery
Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products
Other duties or ad-hoc tasks assigned by superiors
Requirements:
Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Mandarin, Cantonese (English is a plus)
Software: Words, Excel, Powerpoint
Macau ID holder only
Responsibilities:
Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.
Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.
Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.
Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.
Facilitate the process for supplier returns or exchanges as required.
Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).
Perform other duties or ad-hoc tasks as assigned by superiors
Requirement:
High school graduate or above.
Minimum of 1 year of experience in a receiving or related role within the hospitality industry.
Strong attention to detail and commitment to accuracy in documentation and inventory records.
Good organizational and time-management skills to handle the flow of daily deliveries.
Effective communication and interpersonal skills for coordinating with suppliers and internal departments.
Basic problem-solving skills to address discrepancies and non-conforming deliveries.
Certification in inventory management or related field is an advantage.
Must be a Macau ID holder
Responsibility:
Conduct monthly full counts & daily spot checks;
Investigate variances and implement corrective actions;
Monitor temperature logs for cold room (e.g. -18C to 4C);
Update stock movements in Sage X3 System;
Identify slow-moving items for utilization;
Minimize spoilage or obsolescence losses;
Organize storage by category (food/beverage/cleaning zones);
Enforce First-In-First-Out (FIFO) policy;
Distribute requested items to user departments;
Requirement:
High school graduated or above
Good command of spoken and written Mandarin, Cantonese (English is a plus)
Software: Words, Excel, Powerpoint
Responsibility:
Responsible for cash management of hotel;
Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;
Responsible for cash paperwork processing and making statements;
Assist the hotel finance department with daily affairs and operations.
Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;
Manage, train and guide departmental cashiers on proper cash handling and reporting standards;
Requirement:
Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above
Good command of spoken and written Mandarin, Cantonese (English is a plus)
Proficient in Microsoft Office Suite and Infrasys POS
Flexible with rotating shift schedules
Responsibilities:
Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.
Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).
Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).
Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.
Clean and organize the checkout counter work area, ensuring a tidy and professional environment.
Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.
Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.
Requirements:
High school graduate or above.
Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).
Must be willing and able to work in shifts (including nights, weekends, and holidays).
Responsibilities:
Infrastructure Design & Management:
Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation
Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization
Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)
Cybersecurity & Compliance:
Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection
Ensure compliance and other regulations; develop incident response and disaster recovery plans
Conduct regular audits and system updates
Vendor & Project Coordination:
Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)
Lead ELV system improvements, including CCTV redundancy and network isolation
Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget
Team & User Support:
Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools
Provide technical guidance to staff, resolve IT issues, and maintain system documentation
Lead a small IT team
Other duties or ad-hoc tasks assigned by superiors
Requirements:
Degree or diploma in Computer Science, Information Technology, or a related field
Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments
Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)
Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage
Experience with automation and scripting (e.g., PowerShell, Python)
Knowledge of database management systems (e.g., SQL Server, MYSQL)
Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings
Good command of spoken and written Chinese and English
Macau ID holder only
Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager
Responsibilities:
Manage the technical support team to ensure smooth daily IT support operations.
Develop and optimize technical support processes and standards to enhance service quality and efficiency.
Assign and track team tasks to ensure timely issue resolution.
Provide second-level technical support for complex technical problems.
Prepare technical documentation, user manuals, and training materials.
Assist in system maintenance and updates.
Coordinate with other departments to ensure IT services meet business needs.
Requirements:
Bachelor’s degree or above in Computer Science, Information Technology, or related field.
At least 5 years of IT support experience, with 2+ years in a team leadership role.
Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.
Strong team management and cross-departmental communication skills.
Ability to write technical reports and process documentation.
Microsoft or networking certifications preferred.
ITIL Foundation or related certification preferred.
Responsibilities:
Provide administrative support to HR, including but not limited to:
Managing employee records and databases
Coordinating new hire orientations and employee onboarding
Processing employee paperwork and benefits
Maintaining confidentiality and handling sensitive HR matters
Assist in the recruitment process, including but not limited to:
Posting job advertisements and managing job applications
Coordinating interviews and assessments
Conducting background checks and reference checks
Develop and implement employee engagement initiatives, including but not limited to:
Organizing employee events and activities
Conducting employee surveys and focus groups
Developing internal communications and company newsletters
Ensure compliance with labor laws and regulations, including but not limited to:
Managing staff's compensation claims and return-to-work programs
Conducting workplace investigations and disciplinary actions
Maintaining accurate records of employee attendance and leave
Assist in the development and implementation of HR policies and procedures
Perform other HR-related tasks as required
Requirements:
Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry
Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field
Proficiency in Microsoft Office and HR software
Excellent organizational skills
Ability to maintain confidentiality and handle sensitive HR matters
Knowledge of labor laws and regulations in Macau
Strong interpersonal abilities and communication skills
Good command of spoken and written Chinese and English
Responsibilities:
Provide administrative support to HR, including but not limited to:
Managing employee records and databases
Coordinating new hire orientations and employee onboarding
Processing employee paperwork and benefits
Maintaining confidentiality and handling sensitive HR matters
Assist in the recruitment process, including but not limited to:
Posting job advertisements and managing job applications
Coordinating interviews and assessments
Conducting background checks and reference checks
Develop and implement employee engagement initiatives, including but not limited to:
Organizing employee events and activities
Conducting employee surveys and focus groups
Developing internal communications and company newsletters
Ensure compliance with labor laws and regulations, including but not limited to:
Managing staff's compensation claims and return-to-work programs
Conducting workplace investigations and disciplinary actions
Maintaining accurate records of employee attendance and leave
Assist in the development and implementation of HR policies and procedures
Perform other HR-related tasks as required
Requirements:
Minimum 3-5 years of experience in HR, preferably in the hospitality industry
Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field
Proficiency in Microsoft Office and HR software
Excellent organizational skills
Ability to maintain confidentiality and handle sensitive HR matters
Knowledge of labor laws and regulations in Macau
Strong interpersonal abilities and communication skills
Good command of spoken and written Chinese and English
Responsibilities:
Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews
Communicate with candidates throughout the hiring process
Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions
Ensure all new employee paperwork is completed and processed
Maintain and update employee records in the HR database, ensuring accuracy and confidentiality
Assist with the preparation of HR reports and metrics
Support the coordination of training sessions and employee development programs
Assist in tracking employee training and development activities
Help ensure compliance with labor laws and company policies
Assist in the implementation of HR policies and procedures
Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries
Assist in organizing HR events and employee engagement activities
Good command of spoken and written Chinese and English
Macau ID holder only
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
Knowledge of HR principles and practices is an advantage
Strong organizational and time management skills
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and HR software
Ability to maintain confidentiality and handle sensitive information
Responsibilities:
Assist the General Manager in daily operations and strategic planning
Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements
Prepare reports, presentations, and correspondence as needed
Facilitate communication and collaboration with other departments to ensure seamless operations
Attend meetings, take minutes, and follow up on action items
Support budget preparation and financial reporting
Coordinate special projects and initiatives as directed by the General Manager
Maintain and organize files and records for easy access and reference
Handle guest inquiries and concerns, ensuring prompt resolution
Requirements:
Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry
Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field
Exceptional organizational and time management skills, with a keen eye for detail
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software
Ability to multitask, prioritize effectively, and thrive in a fast-paced environment
Discretion and integrity in handling confidential information and sensitive matters
A proactive approach to problem-solving and a commitment to excellence
Ability to work independently and as part of a team
Knowledge of hospitality operations and industry trends is an advantage
Strong interpersonal abilities and diplomatic communication skills
Good command of spoken and written Chinese and English
Responsibilities:
Provide high-level administrative support to the General Manager
Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision
Prepare and organize reports, presentations, and documents for meetings
Conduct research, compile data, and produce insightful analyses to support decision-making processes
Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness
Handle correspondence, including emails, phone calls, and letters, ensuring timely response
Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports
Attend meetings, take minutes, and follow up on action items
Facilitate communication and collaboration with other departments to ensure seamless operations
Develop and maintain strong relationships with internal and external parties
Maintain and organize files and records for easy access and reference
Maintain confidentiality and discretion in handling sensitive information and matters
Perform other administrative tasks as required
Requirements:
Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry
Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field
Exceptional organizational and time management skills, with a keen eye for detail
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software
Ability to multitask, prioritize effectively, and thrive in a fast-paced environment
Discretion and integrity in handling confidential information and sensitive matters
A proactive approach to problem-solving and a commitment to excellence
Ability to work independently and as part of a team
Knowledge of hospitality operations and industry trends is an advantage
Strong interpersonal abilities and diplomatic communication skills
Good command of spoken and written Chinese and English
Responsibilities:
Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.
Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.
Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.
Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.
Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.
Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.
Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.
Requirements:
Bachelor’s degree in Business Administration, Management, or a related field.
Minimum of 5 years of experience in an executive support role or similar position.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Demonstrated ability to maintain confidentiality and handle sensitive information.
Strong problem-solving skills and attention to detail.
Experience in project management and familiarity with project management tools.
Knowledge of corporate governance and compliance standards.
Previous experience in a leadership role is a plus.
Good command of spoken and written Chinese and English
Please submit your detailed resume to recruitment@cchotel.com.mo
$10k - 20k, $20k - 30k, Beauty 美容, F&B 餐飲業, Freelance 兼職, JSCMPT4, M06CJ
$10k - 20k, $20k - 30k, $30k - 40k, JSCMPT2, F&B 餐飲業, Urgent Hiring 急聘職位, Freelance 兼職, M07CJ
$10k - 20k, $20k - 30k, $30k - 40k, F&B 餐飲業, Freelance 兼職, JSCMPT1, Marketing 市場行銷及傳播, Admin 行政, M06BJ
mFood 作為澳門優質的本地生活服務平臺,我們專注於本地數字化生活圈,推動澳門智慧城市發展,重新定義城市生活,讓生活更便利,更美好。憑藉優秀的海內外人才和科技創新能力,未來我們也會持續不斷為用戶提供更多的服務,為澳門人的美好生活不斷努力。
崗位職責:
嚴格遵循公司標準化配送流程,即時、精准分配與調配外賣訂單,確保配送效率與客戶體驗;
動態跟進訂單量、配送員位置等數據,科學規劃配送員工作區域與派單節奏,最大化配送效能;
秉持 “以客為本” 服務理念,主動協調客戶、商家與配送員的溝通需求,快速回應並解決配送環節中的突發問題。
任職要求:
持有澳門居民身份證;
高中或以上學歷,具備基礎文書處理與數據理解能力;
熟悉電腦系統操作,有調度系統工作經驗者優先;
廣東話流利,可接受24小時輪班制;
有配送經驗者可優先考慮;
工作認真盡責、服從管理、溝通能力和親和力強、工作守時、有時間觀念。
工作地點:澳門區/氹仔區
聯繫方式:
發送電郵:hr@mfood.mo
聯繫電話:6386 0088
工作職責:
開拓業務商圈的,與商戶洽談合作並完成簽約,跟進上線;
根據商戶需求制定營運策略,提供促銷活動、及營運支持,維護客戶關係,提升交易額;
為商戶提供定制化的營銷方案;
及時處理商戶及用戶的問題與投訴,跟進解決進度,提升多方滿意度;
持續研究平台推廣策略;
定期覆盤商戶營運效果,提出優化建議並落實執行。
任職要求:
具備優秀的客戶維護能力、商務談判能力及問題解決能力;
具備應對工作調整的靈活應變能力,並擁有創新精神;
能在高壓環境下高效完成任務;
學習能力強,勤奮踏實、思維敏捷、耐心細緻;
具備良好的團隊合作精神,有強烈的自我價值實現意願,善於自我驅動並激勵他人;
認同公司文化與價值觀,注重維護公司形象。
工作地點:澳門
福利:
享有綜合補貼、奬勵性假期
挑戰高薪:底薪 + 績效 + 獎金,無上限
有意者請將個人履歷、近照及要求待遇電郵至 sandychan@mfood.mo
職責:
開拓潛力的商業夥伴並探索品牌合作機會,能獨立完成製作營銷策略及方案輸出
對商務及品牌合作的進度持續反饋,確保執行結果符合預期,并對後續合作開展提供優化建議
結合品牌發展策略,確立品牌定位與價值觀符合公司業務目標和市場需求
了解目標受眾和消費者需求並分析數據和趨勢,為品牌策略提供支持和改進方向
負責管理及確保品牌形象,增強消費者對於品牌的認知度和忠誠度
和研發團隊合作,依據公司業務目標及市場需求協助調整功能及開發
任職要求:
2 年以上品牌合作或相關工作經驗
熟悉擅長市場營銷品牌策劃,具行業資源優先考慮
具良好的溝通表達能力,資源拓展及談判能力
責任心強,能承受一定工作壓力和強度
需具備出色的撰寫文案能力及維新思維
語言:粵語,英語,國語
職責:
協助銷售團隊進行行銷活動專案的策劃和實施方案
制定方案及并有計劃地與政府、銀行、及其他機構等進行接洽與營銷
負責品牌新聞、公關活動、品牌合作的策劃、線上、線下的推廣項目推進;
跟據指引協助與外部的合作,進行接洽媒體購買和投放包括傳統媒體及新媒體
根據公司行銷策略撰寫相關宣傳資料及傳播文案
負責社交媒體帳號的管理和維護及統計工具分析推廣效果以制定推廣計畫,提升品牌曝光
任職要求:
大專以上學歷,主修行銷、傳播、公共關係或具相關工作經驗優先考慮
市場觸覺敏銳、責任感強、注重細節、和良好的人際溝通能力
熟悉各大社交媒體平臺的使用 (Facebook、instagram、小紅書、抖音等)及數位廣告投放等工具
需具備出色的撰寫文案能力及維新思維
熟練使用 Microsoft Office,能使用設計軟件者優先考慮
語言:粵語,英語,國語
對以上職位有意者可將 CV 電郵至:sandychan@mfood.mo
工作職責:
製作傳統拿玻里比薩,包括準備生麵團、醬料和配料。
操作和維護木炭或燃氣烤爐。
確保所有比薩的質量和一致性。
維護清潔和衛生的工作環境。
與團隊成員合作,確保店鋪的高效運作。
職位要求:
至少有 2 年以上的比薩製作經驗,尤其是拿玻里比薩。
對食品安全和衛生有基本的了解。
能夠在快節奏的環境中工作,並對細節有出色的注意力。
能夠提供一致且高質量的產品。
加分項目:
在義大利或認證的烹飪學校接受過正式的烹飪訓練。
熱愛傳統義大利烹飪和烘焙。
對以上職位有意者可將 CV 電郵至:hr@mfood.mo
工作職責:
準備和烘焙各種麵包和甜品,包括但不限於:日式麵包、法式長棍麵包、甜甜圈、蛋糕等。
確保所有產品的質量和一致性。
維護清潔和衛生的工作環境。
與團隊成員合作,確保店鋪的高效運作。
職位要求:
至少有 2 年以上的烘焙經驗,尤其是日式和西式烘焙。
對食品安全和衛生的知識。
能夠在快節奏的環境中工作,並對細節有出色的注意力。
能夠提供一致且高質量的產品。
加分項目:
有烘焙或糕點相關專業證書或學位。
對新烘焙技術和趨勢有熱忱的追求和學習。
有領導經驗或團隊合作經驗。
對以上職位有意者可將 CV 電郵至:hr@mfood.mo
崗位職責:
根據公司整體發展規劃,完成新店拓展任務;
根據公司經營目標制定並實施行銷計畫,專案規劃,全面統籌專案落地、產品促進計畫,完成公司下達的銷售目標;
準確把握公司品牌定位,產品品牌定位,根據市場需求和變化、區域特性和市場資訊進行品牌策劃;
建立完善產品定價管理制度,包括價格目標管理、定價程式管理、調價程式管理、價格配套管理等相關制度;
負責產品定價,調價工作的跟蹤與評估,並隨時向公司彙報市場回饋情況;
負責收集、分析市場和競爭對手資訊,制定公司開發流程及開發標準完成區域商圈的調研,為零售店面開發專案提供策略依據,撰寫專案評估分析報告,確保實現公司業務拓展目標;
根據市場分析,開發產品,包括選品、詢價、比價、商務談判、樣品驗收、簽定合同等;
制定商品組合方案及銷售策略,打造爆品及推廣新品,所管轄品類的選品,根據不同場景不同行銷節奏選擇合適的供應商家商品排期和上架;
定期向直屬領導彙報新店計畫,確保新店的開發進度及定回饋﹔
制定零售制度體系、業務流程,建立規範、高效的運營管理體系並監督實施;
建立線上APP及實體零售端業務關係;
運營數據跟蹤,根據銷售任務分配任務監督及輔導完成任務的情況,跟蹤各項運營數據;
負責公司所有零售平臺的產品的日常銷售及促銷活動的執行和監控;
負責對零售區域內市場進行分析和評估;
培養和發展優秀的零售運營隊伍。
崗位要求:
本科(全日制)或以上學歷,市場行銷、管理類等相關專業;
瞭解澳門商超現狀與發展,社會和商業資源廣泛;
具有5年或以上連鎖行業開發工作經驗;
具備豐富的零售管道客戶資源及管道開發經驗優先﹔
有豐富的商超,零售店經理管理經驗;
具備較強的市場分析、行銷、推廣、推廣能力,以及優秀的談判能力與技巧;
品行端正,具備良好的溝通能力、協調能力和團隊合作能力;
能夠承受較大的工作強度和工作壓力;
熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式;
能統籌、掌控促銷活動,對促銷活動有準確的預估和判斷力;
優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力;
會流利粵語。
工作地點:珠海/澳門
對以上職位有意者可將 CV 電郵至:sandychan@mfood.mo
崗位職責:
根據公司經營目標制定並實施營銷計劃,項目規劃,全面統籌項目落地、產品促進計劃,完成公司下達的銷售目標;
負責年度目標和預算,以及年度、月度銷售目標、售罄率目標、客單價指標、業績增長方案與促銷策略方案的製定與達成;
規劃組織各項運營活動,輸出及審核各項活動內容,配合公司零售業務資源,達成會員增長、銷售、毛利目標;
制定商品組合方案及銷售策略,打造爆品及推廣新品,所管轄品類的選品,根據不同場景不同營銷節奏選擇合適的供應商家商品排期和上架;
負責新品引進及滯銷品淘汰,優化商品結構,制定產品結構及價格體系,控制採購風險;
按照公司對品牌在市場定位的要求,在產品選品方面進行嚴格監控和審核;
建立商品分層體系,根據不同消費場景進行推送;
建立完善產品定價管理制度,包括價格目標管理、定價程序管理、調價程序管理、價格配套管理等相關製度;
負責產品定價,調價工作的跟踪與評估,並隨時向公司匯報市場反饋情況;
制定零售制度體系、業務流程,建立規範、高效的運營管理體係並監督實施;
建立線上APP及實體零售端業務關係;
運營數據跟踪,根據銷售任務分配任務監督及輔導完成任務的情況,跟踪各項運營數據;
負責公司所有零售平台的產品的日常銷售及促銷活動的執行和監控;
負責對零售區域內市場進行分析和評估;
培養和發展優秀的零售運營隊伍。
崗位要求:
本科(全日制)或以上學歷,市場營銷、管理類等相關專業;
有豐富的商超,零售店經理管理經驗;
具備較強的市場分析、營銷、推廣、推廣能力,以及優秀的談判能力與技巧;
品行端正,具備良好的溝通能力、協調能力和團隊合作能力;
能夠承受較大的工作強度和工作壓力;
熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式;
能統籌、掌控促銷活動,對促銷活動有準確的預估和判斷力;
優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力;
會流利粵語。
工作地點:珠海/澳門
對以上職位有意者可將 CV 電郵至:sandychan@mfood.mo
工作地點:路氹區、澳門區
崗位職責:
按照公司配送流程準時完整地把餐品送到顧客手上;服從管理,配合公司的工作安排;以客為本。
任職要求:
全職/兼職車手需手持有澳門居民身份證,有電單車及持有澳門電單車駕駛執照;
工作認真盡責、能吃苦耐勞、親和力強、工作守時、有時間觀念;
有電單車配送經驗者優先。
待遇:
全職車手:享受同行業最高薪酬待遇;
兼職車手:單量計算,多勞多得,時間自由。
對以上職位有意者可將 CV 電郵至:hr@mfood.mo,或致電 6386 0088
$10k - 20k, $20k - 30k, F&B 餐飲業, M06DJ
Sushiyoshi壽司芳|大阪米芝蓮二星的餐廳
為配合餐廳業務發展,我們誠邀充滿活力及熱誠的您加入!
職位要求
具最少三年侍酒師的工作經驗,對高端餐飲的行業熟悉
具WSET 的專業資格(Level 2 或 3)
能以良好英語或日語溝通,懂其他語言更佳 (如:普通話)
具良好的銷售技巧及酒窖管理能力,願意接受挑戰;
重視團隊的合作,善於團隊溝通和交流
良好的溝通能力及客戶服務態度,親切有禮,樂於與客人溝通和交流
努力工作,具有責任感和積極主動
儀容整潔及對衛生有極高要求
懂一般電腦軟件操作,如: MS office
職責範圍
協調餐廳樓面和廚房的日常營運,提供最優質的服務,提高客人的滿意度,能有效及準確地回應客戶人的訴求
與客人建立良好關係,提高餐廳形象、銷售額和客流量
與團體協調及溝通, 考慮客人特殊要求,提供合適的酒類產品
與餐廳經理和廚師討論製作餐單和促銷推廣的方案
協助餐廳經理管理餐廳所有必要的執照或許可證,確保該執照按照相關政府機構的法律和法規
需時監督設備和用品的庫存和訂購
確保餐廳的清潔,包括家具、餐具、餐廳環境和員工的個人衛生
職位要求
具最少五年日式高級餐館或廚師發辨的工作經驗,對相關行業熟悉
具侍酒師的工作經驗或對酒方面有豐富知識的優先
能以良好英語或日語溝通,懂其他語言更佳 (如:普通話)
具領導才能、良好的應變和監督能力,願意接受挑戰;
重視團隊的合作,善於團隊溝通和交流
良好的溝通能力及客戶服務態度,親切有禮,樂於與客人溝通和交流
努力工作,具有責任感和積極主動
儀容整潔及對衛生有極高要求
懂一般電腦軟件操作,如: MS office
職責範圍
協調餐廳樓面和廚房的日常營運,提供最優質的服務,提高客人的滿意度,能有效及準確地回應客戶人的訴求
與客人建立良好關係,提高餐廳形象、銷售額和客流量
與團體協調及溝通, 考慮客人特殊要求和食物過敏
與餐廳經理和廚師討論製作餐單和促銷推廣的方案
協助餐廳經理處理餐廳樓面的行政工作,包括行銷和人力資源等工作
確保員工按照當地法律和公司指引保持食物的安全和衛生及維持工作環境的安全
向員工明確講解公司的指引並確保員工主動遵守公司的規則
協助餐廳經理管理餐廳所有必要的執照或許可證,確保該執照按照相關政府機構的法律和法規
需時監督設備和用品的庫存和訂購
確保餐廳的清潔,包括家具、餐具、餐廳環境和員工的個人衛生
Requirements 職位要求
具最少四年日式高級餐館或廚師發辨的工作經驗,對相關行業熟悉
能以良好廣東話溝通,懂其他語言更佳(如:英語/ 日語)
良好的溝通能力及客戶服務態度,親切有禮,樂於與客人溝通和交流
重視團隊的合作,善於團隊溝通和交流
努力工作,具有責任感和積極主動
儀容整潔及對衛生有高要求
Job Description 職責範圍
提供最優質的服務,提高客人的滿意度,能有效及準確地回應客戶人的訴求
與客人建立良好關係,提高餐廳形象、銷售額和客流量
與團體協調及溝通, 考慮客人特殊要求和食物過敏
確保餐廳內提供的服務符合訂定的衞生及安全標準,為客人提供舒適清潔的用膳環境
確保餐廳的清潔,包括家具、餐具、餐廳環境和員工的個人衛生
履行任何的臨時職責
職位要求
具最少一年高級餐館或廚師發辨的工作經驗,對相關行業熟悉
能以良好廣東話溝通,懂其他語言更佳(如:英語/ 日語)
良好的溝通能力及客戶服務態度,親切有禮,樂於與客人溝通和交流
重視團隊的合作,善於團隊溝通和交流
努力工作,具有責任感和積極主動
儀容整潔及對衛生有高要求
職責範圍
以友好和專業的方式親自、透過電話或電子郵件回答客人的詢問及預訂
依照餐廳的標準妥善處理客人預訂事宜
以專業的方式迎接客人,並引領他們到預定的座位
與客人建立良好關係,提高餐廳形象、銷售額和客流量
與團體協調及溝通, 考慮客人特殊要求和食物過敏
確保餐廳內提供的服務符合訂定的衞生及安全標準,為客人提供舒適清潔的用膳環境
確保餐廳的清潔,包括家具、餐具、餐廳環境和員工的個人衛生
履行任何的臨時職責
Requirements 職位要求
具最少六年日式高級餐館或廚師發辨的工作經驗
能以良好廣東話溝通,懂其他語言更佳(如:英語/ 日語)
良好的溝通能力及客戶服務態度,親切有禮,樂於與客人溝通和交流
擁豐富的食材運用知識及專業的烹飪技巧
能透撤理解食譜和烹調合乎總廚和大廚標準的菜式
對由於公司或市場需求而更改食譜或菜單持開放態度
重視團隊的合作,善於團隊溝通和交流
儀容整潔及對衛生有極高要求
Job Description 職責範圍
負責各類壽司的日常管理,包括卷壽司、握壽司及生魚片
確保廚房各項運作順暢,包括食材預備及出餐
協助總廚或大廚為客人設計專屬的餐單
與團體協調及溝通, 考慮客人特殊要求和食物過敏
確保保持食品生產及服務標準一致
監控食品庫存量並根據需求訂單
確保員工按照當地法律和公司指引,保持食物的安全和衛生及維持工作環境的安全
向員工明確講解公司的指引並確保員工主動遵守公司的規則
確保餐廳的清潔,包括家具、餐具、餐廳環境和員工的個人衛生
Requirements 職位要求
具最少三年日式高級餐館或廚師發辨的工作經驗
能以良好廣東話溝通,懂其他語言更佳(如:英語/ 日語)
能透撤理解食譜和烹調合乎總廚和大廚標準的菜式
對由於公司或市場需求而更改食譜或菜單持開放態度
擁良好的食材運用知識及專業的烹飪技巧
勤力,具有責任感和積極主動
重視團隊的合作,善於團隊溝通和交流
儀容整潔及對衛生有極高要求
Job Description 職責範圍
負責各類壽司的日常管理,包括卷壽司、握壽司及生魚片
確保廚房各項運作順暢,包括食材預備及出餐
與團體協調及溝通, 考慮客人特殊要求和食物過敏
確保保持食品生產及服務標準一致
確保按照當地法律和公司指引,保持食物的安全和衛生及維持工作環境的安全
確保餐廳的清潔,包括家具、餐具、餐廳環境和員工的個人衛生
履行任何的臨時職責
餐廳地點:澳門氹仔
有意者請將履歷電郵至:daisy.yeung@fsafnb.com
$10k - 20k, $20k - 30k, F&B 餐飲業, Urgent Hiring 急聘職位, M06DJ
公司網址︰www.lordstow.com
要求︰
具領導及管理技能
具有3年或以上的餐飲管理經驗
具相關合資格的管理或領導技巧優先考慮
良好中英文溝通
職責︰
協助經理及管理店舖的日常運作
存貨控制管理
店舖衛生管理
提供在職培訓
提供優質顧客服務
要求︰
高中或以上程度
熱誠有禮及富團隊精神
能操流利粵語,懂普通話及英語優先考慮
能配合店舖排班優先考慮
職責︰
監督店舖的日常運作
銷售及收銀
維持店舖整潔
要求︰
五年以上西餐管理經驗
具相關合資格的管理或領導技巧優先考慮
職責︰
管理廚房,對日常運作負全部責任,根據公司的要求,領導團隊成員對如何執行任務給予明確的分配、指導和鼓勵。
以身作則,監督下屬並提供指導和領導。
時刻保持紀律嚴明
要求︰
三年以上西餐管理經驗
職責︰
協助主廚以及在他/她缺席時支援廚房的運營,並支援廚房團隊,確保所有要完成的任務盡可能順利進行。
以身作則,為您的下屬和後台團隊提供監督,指引和領導。
培訓員工 。
要求︰
高中或以上程度
熱誠有禮及富團隊精神
能操流利粵語,懂普通話及英語優先考慮
能配合店舖排班優先考慮
職責︰
銷售及收銀
維持店舖整潔
要求:
高中或以上程度
熱誠有禮及富團隊精神
能操流利粵語,懂普通話及英語優先考慮
能配合店舖排班優先考慮
職責:
銷售及收銀
維持店舖整潔
要求:
體健
具相關經驗優先考慮
職責:
人手捏制蛋撻皮
要求:
體健
不介意體力勞動
具職業安全概念優先
職責:
協助工場的清潔及搬運工作
協助麵包師完成生產計劃
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以上,會因應工作崗位及空缺,工作地點而有不同,包括︰路環市區、路氹區、氹仔區和澳門區,詳細可於預約時查詢。
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有薪年假 12 天
每週例假
法定有薪假期
每年雙糧
推薦獎金
良好晉升機會
醫療福利
膳食津貼
歡迎有意者於辦公時間上午 10:00 時至下午 6:00 時致電 2888 2355 李小姐 / 鄧小姐查詢。
或電郵至 hra@lordstow.com,請註明申請職位。
$10k - 20k, $20k - 30k, F&B 餐飲業, M07CJ
霸王茶姬首店成立於2017年11月17日,我們致力做一家服務全球100個國家以上的中國茶飲品牌,“以東方茶,會世界友”。源自雲南,全球發展,全球門店數量突破 6000 家。
招聘職位:
工作職責:
負責一般店舖日常工作,包括收銀、飲品調製、預備材料及店舖清潔等
管理店舖運作
協助編更, 控制食材等
提升及培訓員工高質素服務
工作時間:每天8小時 | 輪班輪休
工作經驗要求:三年或以上餐飲業管理經驗,有連鎖茶飲管理經驗優先考慮
Interest candidates please send your full resume with present and expected salary to to the Human Resources Department by Email: hrhk@chagee.com
All data collected will be used for recruitment related purpose only. 職位空缺只接納持澳門居民身份證之人員申請。
工作職責:負責一般店舖日常工作,包括收銀、飲品調製、預備材料及店舖清潔等
工作時間:每天工作8小時 | 每月6天休息日 | 輪班輪休
工作經驗要求:良好廣東話,一般英文,懂中文書寫
薪酬待遇及員工福利:
法定性假期
員工膳食津貼
醫療保險
有薪年假8天起
生日假
婚假/恩恤假
節日福利
員工免費奶茶券
良好晉升機會
提供全面在職培訓
Interest candidates please send your full resume with present and expected salary to the Human Resources Department by Email: hrhk@chagee.com
All data collected will be used for recruitment related purpose only. 職位空缺只接納持澳門居民身份證之人員申請。
Responsibilities:
監督店鋪的日常營運,推動業績達成,以實現公司的目標,包括但不限於銷售額、損益表、食品成本,人力成本和品質控制標準;
確保所有服務標準和商品銷售符合公司的要求/標準,並滿足顧客的期望;
定期巡查各分店,確保所有服務標準和食品銷售符合公司的要求/標準,並滿足顧客的期望;
與所有職能團隊緊密合作,支援 Marketing, Operations & HR team;
快速應對分店突發情況(如客訴、人手短缺、供應鏈問題),並制定長遠預防措施;
完成上級安排的其他工作。
Requirement:
3 年以上連鎖餐飲營運管理經驗,熟悉行業法規,茶飲行業優先;
良好中英文及普通話閱讀及書寫水平;
能獨立處理事情,具有組織及執行能力;
精通 Microsoft Excel,具備數據分析技能。
Interest candidates please send your full resume with present and expected salary to the Human Resources Department by Email: hrhk@chagee.com
All data collected will be used for recruitment related purpose only. 職位空缺只接納持澳門居民身份證之人員申請。
$10k - 20k, $20k - 30k, F&B 餐飲業
某手信店招聘:
負責日常收銀及倉務工作,處理出、人貸及存貨記錄
初中或以上程度,懂電腦及文書
勤奮、積極、有責任心及誠懇有禮,具獨立處理工作能力。
有手信店舖銷售經驗,操流利廣東話、懂普通話及英語優先。
有意者請把履歷,要求待遇及相片發至澳門日報信箱 12002 號或電郵至 chioz@qq.com,合則約見。投履歷時請註明應徵收銀兼倉務員-由 jobscall.me 提供”。