To drive sales performance and lead the sales team, ensuring business targets, KPIs, team development, customer satisfaction, and principal compliance are fully achieved.
Responsibilities
Own overall sales performance for the represented automotive brands in Macau, including achievement of new vehicle sales volume, revenue, mix, and profitability targets.
Manage the full sales process and lead pipeline: lead generation, qualification, test drives, negotiation, closing, and after-sales handover.
Define, monitor, and deliver against clear KPIs (sales volume, conversion rates, Mystery shoppers scores, GP etc.) and implement timely & effective measures to push sales.
Design, implement, and continuously refine commission and incentive schemes that effectively motivate the sales team and drive higher sales performance and target achievement.
Develop deep knowledge of the Macau automotive market (customer segments, competitive landscape, regulatory environment, and used-car dynamics) and translate insights into effective sales strategies.
Collaborate with marketing, after-sales, operations, and external partners to drive showroom traffic, digital leads, and brand visibility.
Lead, coach, and develop the sales consultants to raise product knowledge, selling skills, and performance; set clear targets and conduct regular performance reviews.
Fulfil Principals' requirements, brand standards, sales processes, and audit obligations.
Ensure smooth and professional day-to-day sales operations, including showroom standards, inventory management support, customer experience, and process compliance.
Any other duties as assigned by Management
Requirements
Degree Holder, in any related disciplines.
Possess at least 3 years' experience in automotive sales management, preferably with premium brands in Macau, Hong Kong, or Greater China.
Strong track record of achieving or exceeding vehicle sales targets and KPIs.
Experience leading and coaching a sales team in a dealership or distributor environment.
Demonstrated ability to design or manage effective commission / incentive schemes that drive sales performance.
Solid understanding of the Macau automotive market and ability to build relationships with key stakeholders (fleet, corporate, individual customers, and partners).
Excellent negotiation, communication, and customer-facing skills.
High integrity, strong process discipline, and attention to compliance and audit requirements.
KCT Cultural Tourism Development Company Ltd. was established in 2018, with a primary focus on tourism and cultural management. To date, our business has expanded into multiple development areas including cultural creativity, smart technology applications, exhibition planning, digital content curation, new media applications, website development, media promotion, scenic area planning, tourism theme design, media coordination, marketing & promotion, PR coordination, media publicity, AR WeChat Mini Program ecosystem construction, and customized light productions and installations. We adhere to a business philosophy centered on professionalism, efficiency, and enthusiastic service. Committed to integrating talent with work, we strive to provide complete, convenient, and efficient services.
The Armani Group is among the leading fashion and luxury companies in the world. The group designs, produces, distributes and sells fashion and lifestyle products, including apparel, accessories, eyewear, watches, jewelry, cosmetics, perfumes, furniture and home decor.
Giorgio Armani Macau Limited, part of the Armani Group, is now inviting high caliber candidates to join our dynamic team of Giorgio Armani, Emporio Armani, EA7 and A/X Armani Exchange.
Assistant Store Manager 助理店舖經理
Responsibilities:
Manage day-to-day store operation to ensure compliance on brand policies & image and maximize store efficiency
Actively drive store sales and contribute profitability by implementing necessary action plans and brand strategies
Improve quality of sales by focusing various store KPIs and customer experience
Provide feedback on merchandises and customer behaviours to ensure sufficient stock level and right merchandises are in store
Work closely with visual merchandising team to make sure all store images are aligned with company policies
Provide various reports and analysis for management review
Ensure store team is equipped with product knowledge and selling techniques, and aware of company policies and procedures
Provide training and coaching to team members in order to cultivate continuous learning environment
Cascade company communications to all members of the store team
Monitor store customer database to retain loyal customers as well as to explore new clients
Act as an ambassador in serving VIPs and regular customers especially during store events
Requirements:
Minimum 5 years solid sales experience in luxury retail industry, with at least 3 years at supervisory level. Prior experience in being “Store In-Charge” is an advantage.
Excellent leadership and people management skills
Proven ability to network, recruit, train, develop and assess talent
Excellent communication, customer service and interpersonal skills
Proven ability to increase sales and profitability
Strong background in clientelling
Technical proficiency with SAP and POS systems
Good command spoken and written of English and Chinese
Candidates in current position of “Store Supervisor” are welcome to apply who already equipped with professional experience in store & people management, and look for further career development.
Please send your job application and full resume to us via :
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer:
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit https://careers.ihg.com/en/ to find out more about us.
For enquiries, please contact us at（853）8590 8066. The positions are applicable for Macao residents only. All information provided will be kept strictly confidential and information will be used for the purpose of processing your application or other employment related matters.
