We are a full-service law firm committed to creating lasting value in a world in constant transformation.
Client Care Coordinator
Role: The Client Care Coordinator is responsible for optimizing client interactions and financial account management, reporting directly to the Chief Financial Officer. This role serves as the primary non-lawyer contact for client communications throughout their journey with the firm. Key responsibilities include assisting in the creation and monitoring of client proposals, preparing and responding to engagement letters and related documents, and ensuring timely invoice payments by enforcing the firm’s collections policy in coordination with the finance department.
Responsibilities
Serve as a key point of contact for clients, providing clear and timely communication.
Prepare and manage proposals, engagement letters, and related documentation with accuracy and care.
Coordinate onboarding and compliance processes, ensuring a seamless client journey from the start.
Support our partners and finance teams on billing and collections with professionalism and empathy.
Collaborate across departments to deliver consistent, high-quality service.
Gather feedback and contribute to initiatives that strengthen our client relationships.
Requirements & Qualification
Macau BIR holder.
Bachelor’s degree preferred, or equivalent professional experience.
Previous experience in client service or administration is an advantage.
Fluent in both written and spoken English and Chinese (Cantonese and/or Mandarin).
Confident, professional, and comfortable interacting with clients at all levels.
Strong organisational skills with high attention to detail.
Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Candidates with less experience will be considered for the Client Care Assistant role.
Executive Assistant
Role: The Executive Assistant provides high-level administrative support to executives and senior management at the law firm. This role requires exceptional organizational skills, attention to detail, discretion, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities
Manage executives' calendars, including scheduling appointments, meetings, and conference calls, and coordinating travel arrangements.
Prepare and edit correspondence, presentations, reports, and other documents on behalf of executives, ensuring accuracy and professionalism.
Serve as the primary point of contact for internal and external stakeholders, screening and prioritizing communications and inquiries.
Assist with meeting preparations, including preparing agendas, compiling meeting materials, and arranging logistics.
Organize and maintain client and cases files, records, and databases, ensuring timely and accurate retrieval of information as needed and provide accurate and timely reports.
Collaborate with other administrative staff and departments to ensure seamless coordination and support across the firm.
Requirements
Macau BIR holder.
Bachelor’s degree or above.
Minimum 1 year of relevant experience in similar role is preferred.
Administrative experience is an advantage.
Fluent in both written and spoken English and Chinese.
Excellent time management, interpersonal and communication skills in written and verbal.
Proactive and detail-minded, self-motived, responsible, and work independent.
Good presentation skills, well organized and multi-task.
Technology and business oriented.
Experienced with Office 365 applications (namely Word, Excel, PowerPoint, Teams and SharePoint).
To Apply:
Interested parties please send your resume in English and expected salary to people@mdme.com
We are a forward-thinking law firm committed to creating lasting value in a world in constant transformation.
Our multicultural team is driven by its passion for the law and its dedication to protecting clients’ interests. We are relentless in the pursuit of technical excellence and of innovative legal solutions that help our clients stay ahead of the market. By understanding their ambitions and challenges, we become trusted advisors to leading businesses and entrepreneurs.
We have a proven track record, spanning from high stakes litigation to market-first transactions, across different markets and industry sectors. Our offices in Macau, Hong Kong and Lisbon are uniquely positioned to connect people and businesses across Greater China and the Portuguese speaking countries.
Responsible for the formulation and implementation of sales, pricing and operations strategies to achieve branch performance targets
Accountable for cash collection targets and performance for the business in line with agreed targets and timeframes including DSO
Formulate and implement marketing strategy and plans to drive sales, conversion and increase market shares
Drive the customer retention process amongst branch employees to ensure customer care is shared and valued principle across the business
Manage frontline and office staff on routine operations including but not limited to work scheduling, service performance monitoring, field survey and coaching to ensure excellent customer services are delivered
Responsible for the achievement of monthly state of service, invoice rate, turnover and productivity KPIs
Ensure full compliance with the code of conduct, work procedures and local governance
Enhance staff productivity, create feedback and learning culture
Requirements:
Degree holder with at least 8 years of experience in management, preferably in sales and Marketing
Prior experience in service industry or sales experience in a consumer or B2B business environment is preferred
Strong business acumen, mature and meticulous
Excellent leadership, analytical, problem solving, communication and customer service skills
Proficient in both spoken and written English and Chinese
Proficient in MS Office applications including Word, Excel and Powerpoint
We are seeking a results-driven and highly motivated Sales Representative to join our team, primarily focused on the sale of medical devices and consumables. The ideal candidate will have a strong understanding of the sales process, a passion for connecting with people, and the ability to present our products in a compelling way. This role involves identifying potential clients, delivering product demonstrations, providing technical support, and ensuring high levels of customer satisfaction.
Key Responsibilities
Build and maintain strong, long-lasting relationships with both new and existing clients, serving as the primary point of contact.
Prepare and deliver tailored presentations and product demonstrations that highlight how our solutions meet customer needs and solve their problems.
Develop and execute strategic sales plans, track all sales activities and customer interactions, and prepare regular reports for management.
Stay informed about industry trends, market conditions, and competitor activities to position products effectively.
Coordinate with internal teams to ensure seamless customer onboarding and address any post-sale inquiries or issues.
Ensure customer satisfaction and best in class customer relationship
Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
Contribute positively to the sales team through co-operative relationships and collaborative efforts to achieve team and company objectives.
Required Skills and Qualifications
Experience: Proven work experience as a Sales Representative or in a similar customer-facing role (1-2 years preferred).
Communication: Excellent verbal and written communication, interpersonal, and presentation skills. Proficiency in written and spoken English, Cantonese and Mandarin.
Negotiation: Strong negotiation and problem-solving abilities, with a focus on delivering value to clients.
Technical Proficiency: Competency with Microsoft Office Suite (Word, Excel, PowerPoint).
Personal Attributes: Highly self-motivated, goal-oriented, resilient, and adaptable in a fast-paced, target-driven environment.
Education: A Bachelor's degree in Business, Marketing, Biological sciences, or a related field is often preferred.
We offer attractive package to the right candidates including commission, discretionary bonus.
Hutchison Telephone (Macau) Company Limited (Hutchison Telephone Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services under the “3” brand through its far-reaching 4G LTE and 3G networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions. Hutchison Telephone Macau is a subsidiary of Hutchison Telecommunications Hong Kong Holdings Limited (SEHK stock code: 215), a group member of CK Hutchison Holdings (SEHK stock code: 1).
NOC Specialist 網絡中心運作維護專員
Responsibilities:
Provide 7x24 alarm monitoring for the networks
Network Operation Centre documentation update
Support Configuration Management (Implement DBCR from other teams)
Network Problem Reporting, Handling and Escalation
Handle network complaint cases from customer service department, roaming partners etc.
Prepare daily, weekly, monthly and special event report
Perform Fault Management (System Alarm Handling)
Monitor network performance and integrity using network management tools.
Identify, diagnose, and resolve network issues promptly to minimize downtime.
Coordinate with field engineers and other IT professionals to optimize network performance.
Manage incident response, including detection, assessment, and resolution1.
Escalate incidents as necessary to ensure timely resolution and compliance with service level agreements.
Requirements:
Diploma or Higher Diploma in Electrical or Telecommunication Engineering.
Strong technical knowledge of mobile telephony.
Proficient in network monitoring and troubleshooting principles.
Excellent problem-solving and analytical skills.
Outstanding communication and interpersonal abilities.
Ability to work independently and in a team, self-motivated, and well-organized.
Familiarity with incident management and escalation processes
Willingness to work in shifts, including nights and weekends.
Account Executive (Corporate Sales) 客戶經理(企業銷售)
Responsibilities:
Assist to promote IT solution, mobile services and data products or other telecom services
Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target
Build up good relationship with account focal and top executives
Co-ordinate with different departments to maximize business growth
Requirements:
Secondary school graduate or above
1 years’ business sales experience, preferably in Telecom and IT industry
Knowledge of telecom products and services is an advantage
Proactive, self-motivated with commitment to achieve sales target
Good communication and interpersonal skills
Fluent in Cantonese, English and Mandarin is an advantage
門市營業代表
工作內容:
於門市或展銷場地銷售和記電訊產品及提供售後服務
職位要求:
一年以上零售經驗
積極主動並具備良好推銷技巧
操流利廣東話、懂英語及普通話
兼職 - 文員
時薪 $55
工作內容:
負責數據輸入及文件歸檔
需外出工作
每週工作 1 - 3 天
要求:
持澳門身份證
應徵者必須滿 18 歲或以上
中學程度
懂電腦應用
刻苦耐勞及有責任心
兼職 - 業務推廣員
時薪 $60
工作內容:
協助公司推廣活動及產品介紹
具責任感、主動積極、熱誠有禮
要求:
持澳門身份證
應徵者必須滿 18 歲或以上
需於戶外工作
有銷售及推廣經驗優先
歡迎在讀大學生及家庭主婦
Apply Now 申請方式:
We offer competitive salary package and career development opportunity.
Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@htmac.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.