Fully versed & experienced in conducting skills training sessions including but not limited in customer services, complaint handling skills, selling techniques, involve new employee orientation program, brands training.
Prepare & deliver comprehensive training programs that provide true impact & changes to the participants.
Conduct training assessments, analysis, and evaluation on the effectiveness of the training programs.
Organize, coordinate and manage the training calendar with the related parties
Design and develop tools that best serve the needs of our participants / programs.
Assist the HR Manager to handle budgeting, planning, developing of the training programs to achieve the Company objectives.
Ensure and maintain up-to-date training reports and records.
Ad hoc projects as assigned.
Requirements:
Degree in Human Resource Management, Training or related discipline.
Minimum 2 years or above solid experience in training and development, preferably in Watches industry.
Experience from professional retail training is a must.
Details oriented, organized with strong discipline to meet deadlines with top quality of work.
Positive, excellent communication skills and strong interpersonal skills.
Able to work independently, with a strong sense of responsibility and a good team player.
Excellent command of spoken and written English, Mandarin and Cantonese.
Proficient in MS Word, Excel & PowerPoint with English and Chinese word processing.
Effectively manage the daily store operations to achieve sales target and propose periodic targets to drive extra sales.
Develop a sales team with professional customer service to enhance customer shopping experience and loyalty by the proficient implementation and execution of different management tools, e.g. Customer Relationship Management (CRM), Training Briefing, Tier Management, etc.
Be responsible for all quality updates analysis and customer product feedback for Macau retail watches market.
Keep a good relationship with the brands to maintain an efficient and effective store inventory, merchandizing strategy, and display in stores.
Train, develop and create a teamwork environment in effectively provide sales team on the above responsibilities for the stores.
Work closely with Macau and Hong Kong colleagues.
Requirements:
5 years or above experience in luxury watch retail or related field will be an advantage.
Strong analytical skills and excellent market sense.
Ability to function effectively in a high performance team.
Fluent in Cantonese and good command of Mandarin and English.
Candidates with less experience will be considered for an Assistant Boutique Manager.
Candidates with no luxury watch retail experience will be considered.
We offer attractive remuneration package to the right candidate. Interested parties, please send your full resume with current and expected salary to us by e-mail to recruit@utpieces.com.
Hutchison Telephone (Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services through its far-reaching 4G LTE networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions.
NOC Specialist 網絡中心運作維護專員
Responsibilities:
Provide 7x24 alarm monitoring for the networks
Network Operation Centre documentation update
Support Configuration Management (Implement DBCR from other teams)
Network Problem Reporting, Handling and Escalation
Handle network complaint cases from customer service department, roaming partners etc.
Prepare daily, weekly, monthly and special event report
Perform Fault Management (System Alarm Handling)
Monitor network performance and integrity using network management tools.
Identify, diagnose, and resolve network issues promptly to minimize downtime.
Coordinate with field engineers and other IT professionals to optimize network performance.
Manage incident response, including detection, assessment, and resolution1.
Escalate incidents as necessary to ensure timely resolution and compliance with service level agreements.
Requirements:
Diploma or Higher Diploma in Electrical or Telecommunication Engineering.
Strong technical knowledge of mobile telephony.
Proficient in network monitoring and troubleshooting principles.
Excellent problem-solving and analytical skills.
Outstanding communication and interpersonal abilities.
Ability to work independently and in a team, self-motivated, and well-organized.
Familiarity with incident management and escalation processes
Willingness to work in shifts, including nights and weekends.
Account Executive (Corporate Sales) 客戶經理(企業銷售)
Responsibilities:
Assist to promote IT solution, mobile services and data products or other telecom services
Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target
Build up good relationship with account focal and top executives
Co-ordinate with different departments to maximize business growth
Requirements:
Secondary school graduate or above
1 years’ business sales experience, preferably in Telecom and IT industry
Knowledge of telecom products and services is an advantage
Proactive, self-motivated with commitment to achieve sales target
Good communication and interpersonal skills
Fluent in Cantonese, English and Mandarin is an advantage
Manager - IT Infrastructure & Operations Management
經理 – 資訊基礎設施與營運管理
Responsibilities:
Assist to manage IT operations
Manage IT projects
Assist to devise development plan for IT network
Provide solutions to Marketing team for new services deployment
Work with vendor for new IT system or service deployment
Coordinate with Billing team to follow up billing related issues
Requirements:
Degree holder in Computer Science or Information Systems disciplines
At least 5 years of relevant working experience
Good project management skill, and able to manage several projects in parallel
Good communication skills, fluent in both written and spoken English and Chinese
Manager - Consumer Sales
經理 - 消費市場
Responsibilities:
Manage sales and business planning for retail channels
Conduct performance tracking and sales productivity analysis
Manage sales commission programmes and scheme analysis
Assist in budget planning & cost management
Provide commercial support on retail shop, channel and partnership deals
Requirements:
Degree holder in Business Administration or related disciplines
At least 5 years of relevant experience in the retail industry
Business analysis / research experience in Telecom industry is advantageous
With strong analytical skill and business acumen
Excellent communication and presentation skills
Good command of written and spoken Chinese and English, including Mandarin
Manager – Finance
經理 - 財務
Responsibilities:
Oversee finance daily operations including but not limited to below task:
In charge of monthly revenue recognition of mobile business
Monitor / reconcile daily receipts from all payment channels
Handle customer enquiry/refund and follow up rectifications
In charge of credit control and debt recovery process
Support trade sales and invoicing process
In charge of monthly / quarterly reports required by headoffice
Assist in internal control implementation and streamline operation flows
Liaise with internal/external auditors on regular/yearly audit as required
Provide analytical support to management on ad-hoc assignment
Requirements:
Degree holder in Accounting/ Finance or related disciplines, preferably with recognized professional accounting qualifications;
At least 5 years of relevant accounting experience with at least 3 years in supervisory role;
Responsible, able to work independently and a good team player
Good command of both written and spoken English and Chinese, Mandarin is an advantage.
Proficiency in MS Office such as Word and Excel
門市營業代表
工作內容:
於門市或展銷場地銷售和記電訊產品及提供售後服務
職位要求:
一年以上零售經驗
積極主動並具備良好推銷技巧
操流利廣東話、懂英語及普通話
Apply Now 申請方式:
We offer competitive salary package and career development opportunity.
Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@hmacao.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.
“The Unusual Experience - It has truly been an extraordinary experience. It touches your soul with five senses.”
「非尋常體驗,非尋常觸覺。」
【人才招募】
About initial Fashion
We are a Hong Kong-based fashion label established in 2000, currently with over 130 stores in Hong Kong, Macau and the Chinese Mainland.
initial concept is not limited to the customer’s closet; it extends to the pursuit of exquisite style and fashion in all aspects of life. The unique and renowned initial style is made possible by its professional team working together, and living and breathing and creating.