香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited
Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.
職位空缺 JOB OPENINGS:
Digital Platform and Channel Manager – RBW - Macau
Key Accountabilities / Impact on Business:
Manage the overall platform release plan and governance for ATM channel, Public Website, Online and Mobile Banking, and other digital platforms of MMO WPB Digital Product with Global Digital Foundation and Digital Platform Enabler
Manage the risk and control for MMO WPB Digital Platform, Self-Service Channels and Public Website with 2LoDs, CITRO and Risk and Control team
Work closely with different Value Stream to manage and enhance the digital journeys and Self-Service channels
Define communication plan for servicing nature to address the regulation for digital platforms and review communication material for digital platforms to ensure consistency and accuracy. Ensure consistency both within and across documents, brands and sub brands
Review customer insight from app stores, NPS and frontline, as well as work with frontline and production support team to triage production case and customers complaints
Participate and provide support in initiatives to improve processing efficiencies which may involve managing re-engineering initiatives and automation enhancement
Support and drive business initiatives/activities across products and cross business lines and cross borders to add value to the business
This role will play a transformational role in the business by re-imagining the role of channels
Manage the distribution strategy to support an offline business and reconstruct it for a digital & mobile-first world with a customer centric focus. This will require innovation on customer targeting models and channels & formats of distribution
Working closely with Products and Proposition teams, the candidate will use their expertise in online media, digital commerce & HSBC Digital as a Channel (DaaC) operations to bring their strategy to life
Experience, Skills and Qualification:
Good understanding of user experience and mobile app/web best practice
Subject matter expertise of channel, including technical, commercial, marketplace and customer considerations
Innovative – the ability to approach things differently or do different things to deliver goals
Strong communication skills, both written and verbal, to explain complex or technical issues
Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
Excellent time management and prioritisation of projects and tasks
High levels of resilience and self-motivation
Basic understanding of coding
General Banking Officer - RBW Macau
Key Accountabilities / Impact on Business:
Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.
Providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints promptly, efficiently and professionally.
Support GBM / BM on executing and implementing S&S plan for the branch and ensures the performance objective are achieved.
Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings
Collect market intelligence, & report customer feedback, usage, receptiveness etc.
Comply with financial crime risk guideline, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
Complete the data entry and the processing of documents on new business intakes received.
Providing consistent high level service delivery and efficiency to Premier and general banking customers.
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture
Comply with all sales regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to
Support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements
Experience, Skills and Qualification:
Customer service focused mindset
Prior banking industry experience would be preferable
Fluent in spoken and written in English, Chinese and Putonghua
Good communication and interpersonal skills
Aspired to develop your career in sales and servicing roles at retail branches
Counter Services Officer - RBW - Macau
Key Accountabilities / Impact on Business:
Provide exceptional customer service ensure that we are friendly, efficient & professional and attentively address their needs
Accurately conduct the cash transactions and verify for any forgeries and discrepancies
Manage cash flow by recording all cash and coin transactions
Identify opportunities to perform business referrals to sales team by understanding the customers’ needs
Support the CSM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set are achieved
Support to implement and execute FCR activities and complete the RFI/CDD with quality and critical thinking as well as promptly raising UAR when unusual transactions were identified.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties
Comply with all regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to
To contribute the continuous improvement of the Bank’s service
Ensure compliance with statutory / audit requirements
Qualifications:
Customer-service focused mindset
Preferably with general understanding of bank products and services
Prior banking industry experience would be preferable
Good communication skill in English and Chinese is preferred
Good communication skill and basic computer knowledge
To be considered for this role, the relevant rights to work in Macau is required
Apprentice / Internship Program
Description:
HSBC is one of the world’s largest banking and financial services organizations. We serve more than 40 million customers across a network that covers 64 countries and territories.
We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realize their ambitions.
We are seeking energetic and responsible Apprentice to join our Bank. The Programme is for students looking to gain practical experience and build the skills needed for a long and successful career in banking. We also look to the programme to provide a pipeline of talent for our management programmes and entry-level permanent roles.
Job roles & Responsibilities:
Understand the overall concept and functionality aspect of the department.
Perform administrative duties to support the smooth operations flows within the department, eg manage database and records.
Co-ordinate and participate in bank activities and networking events.
Shadow position within the department as part of “on the job training” for a variety of duties.
Job Requirements:
College student, preferably with discipline of Business Administration or equivalent.
Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint.
Self-directed and able to work with less supervisor.
Good communication skill.
Keen to learn new knowledge and adaptive.
Long-term relationship for 6 months and above preferable.
Year 2 - Year 3 Student preferable.
OUR BENEFITS
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:
Pension Fund
Medical insurance covering dependents and wellness
18 days and above Annual leave
Bank holidays
Birthday leave, Festival early leave, Parental leave, Examination leave etc.
Strategy Planning and Change Execution – support strategy planning and change management, either internally or externally driven, on a continuous improvement basis
Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”
Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management• People agenda – support development and execution of people engagement plan for GCOO and wider Macau teams
Continue to improve the oversight and governance of third-party management to enable more forward-looking governance environment as well as support the ongoing management of third-party engagements
External engagement – including planning and executing CSR calendar, and supporting industry association’s activities
Ad hoc initiatives/ requests from time to time in support of CEO/ COO/ Performance team.
Job Requirements
Extensive experience in banking/ financial services, preferably in a global organization
Educated to graduate degree level in business management related field or associated relevant business experience
Knowledge with proven experience preferred in financial budgeting, strategic planning, communication, and people management processes• Proven project management experience with an ability to influence senior stakeholders
Previous background of working in a matrix organization structure; ability to persuade individuals at different levels
Strong data analytics skills is an advantage
Good verbal and written communications skills required in English; other language abilities are advantageous
Good application of MS Office, with sound knowledge in MS Excel, MS PowerPoint; Additional data management skills such as excel VBA or programming capability will be preferred.
OUR BENEFIT
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:
Pension Fund
Medical insurance covering dependents and wellness
18 days and above Annual leave
Bank holidays
Birthday leave, Festival early leave, Parental leave, Examination leave etc.
We are currently seeking an experienced professional to join our team in the role of Business Performance Management Manager
Key Accountabilities / Impact on Business
Plan, prepare and monitor the overall business performance in RBW including financial MI (FRP, monthly forecast submission, on the ground financial related submission, etc) and cost control monitoring activities.
Support and plan the implementation of staff incentive framework
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.• Build and maintain awareness and accountability for overall business performance in RBW
Be open, dependable and connected to ensure the alignment with stakeholders to deliver business strategies and objectives.
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
Support to implement operational and process re-engineering and enhancement initiatives
Contribute to effective product management per Group strategy to drive efficiency
Job requirements
The job holder must be innovative, self-motivated and a critical thinker. He/she should have good interpersonal and communication skills and the ability think and react quickly and positively when facing unusual situations. He/she is expected to be creative, flexible and able to work within guidelines provided.
This job roles is vital to the development of RBWM business in terms of supporting functions.
University graduate (with major in Finance/Accounting preferable)• Sound knowledge and experience on Business Finance
Good planning, analytical, project management and interpersonal skills
OUR BENEFIT
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:
Pension Fund
Medical insurance covering dependents and wellness
18 days and above Annual leave
Bank holidays
Birthday leave, Festival early leave, Parental leave, Examination leave etc.
Please scan the QR code for our career opportunities and applications:
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
HSBC Life (International) Limited – Macau Branch
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life
職位空缺 JOB OPENINGS:
Manager, Operations and Customer Service
Role holders will carry out activities that will include most of the following:
Lead Macau Operations and Customer Service team to deliver best-in-class customer servicing experience across insurance policy lifecycle, covering New Business, Policy Services and Claims
Optimize daily branch operations and ensure seamless executions, partnering with relevant stakeholders in Macau and Hong Kong, while ensuring full adherence to regulatory requirements and internal controls
Drive transformative improvement initiatives to improve customer journey by identifying pain points and root causes with actionable solutions
Oversee the regulatory related filings to AMCM
Key Accountabilities / Impact on Business:
Deliver high-quality customer servicing activities across New Business, Policy Services and Claims, meeting agreed service standards and customer outcomes
Ensure operations are conducted in compliance with Group requirements and local regulatory obligations, supported by robust internal controls and effective quality assurance
Regularly review and enhance administrative procedures to improve efficiency, reduce risk, and strengthen customer experience
Own and coordinate AMCM filings and company record maintenance, ensuring accuracy, completeness, and timeliness through close partnership with relevant stakeholders
Drive system and process enhancements to support business growth, service scalability, and improved turnaround times
Lead and develop the Macau operations team, ensuring appropriate capacity, capability, and performance management
Maintain strong working relationships with Macau branch stakeholders and HSBC Life Hong Kong teams, providing effective communication, escalation, and management information
Experience, Skills and Qualification:
Degree graduate in business or a related field
Proven experience in life insurance operations and customer service, with people leadership experience
Track record of delivering process improvement and change initiatives with measurable outcomes
Strong planning, problem-solving and organizational skills
Self-motivated and proactive with the ability to prioritize with limited guidance
Excellent interpersonal, negotiating and influencing skills
Wealth Planning Specialist – HSBC Life, Macau
滙豐人壽保險 - 理財策劃顧問
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking an experienced professional to join our team in the role of Wealth Planning Specialist.
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
為客戶提供合適保險解決方案的專業建議，及在整個銷售過程提供支援，以確保充分滿足客戶的保險/保護需求
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
透過親緣關係/客戶推薦，及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
以了解客戶的其他財富需求，或為非銀行客戶提供服務，為澳門分行的工作人員提供轉介
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
管理客戶的保險組合，以確保最高的客戶滿意度和可持續性
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
觀察客戶 / 工作夥伴的反饋，以提供意見精簡流程並改善產品解決方案
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
與主管一起制定業務計劃並製定業務戰略，執行分配的銷售策略
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
與分行經理合作，有效調動資源以提交滿足客戶需求的保險解決方案
Promoting and enhancing the brand and image of HSBC Life and the Bank
促進和提升滙豐保險和銀行的品牌和形象
Ensure that the service delivered by various branches are being benchmarked and are of top quality
確保對各分行提供的服務進行基準測試，並達到最高質量
Qualifications 工作經驗要求
University Degree Holder
大學學位持有人或同等學歷
Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred
持有有效保險中介人資格考試卷一、三 和 五
Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries
有於銀行或人壽保險從事業務發展，客戶服務, 分銷工作等相關經驗
Knowledge in Life Insurance Products is preferred
對人壽保險產品有透徹的了解
Strong coaching skills and strong business acumen
敏銳的商業洞察力及有能力輔導團隊
Solid knowledge in driving and implementing business strategy
有能力幫助推動與實施企業戰略
Strong proficiency in Microsoft Office
熟悉Microsoft Office之操作如EXCEL、WORD等
Excellent Communications and Interpersonal Skills
工作主動，具有良好的溝通能力、創新思維，及團隊協作意識
Fluent in English, Cantonese and Mandarin
具流利的廣東話、普通話、英文語言能力
Candidate with less relevant experience may be considered for the position of Assistant Wealth Planning Specialist.
具備較少相關經驗的候選人，將獲考慮聘任為助理財富策劃顧問
To be considered for this role, the relevant rights to work in Macau
要被考慮這個職位，相關人士必須為有權利於澳門工作。
To be considered for this role, the relevant rights to work in Macau
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
At GLOBAL KA MING INTERNATIONAL ENTERPRISE COMPANY LIMITED, we are a trusted partner to Macau's top-tier resorts and corporate clients, specializing in premium B2B procurement, custom gifts, and bespoke hotel amenities. Our team handles a highly diverse portfolio of creative and custom production projects—spanning from premium brand identities and original character IPs to end-to-end product and packaging designs.
We don’t limit ourselves to a single aesthetic; we value design depth, polished execution, exceptional client service, and strong teamwork. As our business and supply chain capabilities rapidly expand, we are actively growing our core team. We are looking for passionate, hands-on professionals to join us across multiple disciplines: Senior Graphic Designer to drive our creative vision, Project Executive and Project Assistant to ensure seamless client communication and project delivery, and Purchaser to expertly manage our sourcing network.
Senior Graphic Designer
The Role & Responsibilities
From Concept to Output: Confidently manage the entire creative lifecycle from initial concept to final output. Once a direction is aligned, you can run with it independently and flawlessly execute the idea.
High-End Aesthetics & Brand Guidelines: Navigate the visual expectations of premium clients. Work creatively and flexibly within strict Branding Guidelines for large corporations and established brands.
Product & Packaging Design: Drive product and packaging concepts from ideation to tangible physical goods, seamlessly injecting the brand's DNA into real-world items.
Collaboration & Knowledge Sharing: Possess the strong self-reliance to lead projects independently, balanced with a collaborative mindset. You are happy to share your experience, cross-collaborate, and work together with the team to push the work further.
What We Are Looking For (Requirements)
Experience: 5+ years of professional experience in Graphic or Branding Design (experience in a Design Studio/Agency or working with large corporate brands is highly preferred).
Efficiency & Stress Management: Highly resilient under pressure. Proven ability to stay calm and deliver consistent, high-quality work under tight timelines, with the flexibility to work overtime when needed to ensure every deadline is met.
Design Agility: A sharp visual instinct capable of executing sophisticated, high-end luxury aesthetics, as well as playful, story-driven, or contemporary lifestyle designs.
Technical Mastery: Expert proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects). Comprehensive knowledge of brand manual creation and managing post-production/ vendor specifications. Proficient in using generative AI design tools.
Language: Fluency in Cantonese is required, along with excellent reading comprehension in both Chinese and English to coordinate smoothly with local clients and regional vendors.
How to Apply
Please submit your CV along with a link to your Portfolio (Website or PDF).
(Note: Applications without a portfolio will not be considered. Show us the work you are most proud of!)
Project Executive
The Role & Responsibilities
Client Engagement: Act as the primary point of contact for high-end hotel and casino clients in Macau. Establish and maintain excellent daily communication, accurately capturing their design and production needs for customized gifts, hotel amenities, and promotional materials.
Requirement Analysis & Articulation: Deeply understand the clients' brand styles, design concepts, and material specifications. Organize and translate these needs into clear, standardized Product Requirements Documents (PRD) or Design Proposals.
Cross-Functional Collaboration: Work closely with our internal design and procurement teams. Ensure that client requirements are accurately communicated and effectively translated into viable design drafts and prototyping solutions.
Sample & Project Tracking: Monitor the progress of design and prototyping. Present samples and proposals to clients for approval, promptly relay feedback, and coordinate necessary revisions until the final plan is officially approved.
What We Are Looking For (Requirements)
Experience: 1–3 years of professional experience in client service, project management, or the advertising/custom gifting industry.
Language Mastery: Fluent in both written and spoken Chinese and English, with excellent listening skills to ensure seamless bilingual communication and the ability to confidently handle all-English business correspondence. (Conversational Cantonese is a strong plus).
Core Competencies: Exceptional communication skills, empathy, and logical thinking. Ability to quickly identify client pain points and uncover their true requirements.
Bonus Qualifications: Previous experience servicing luxury brands, 5-star hotels, or large corporate accounts is highly preferred. A foundational understanding of design aesthetics is an advantage.
Project Assistant
The Role & Responsibilities
Business Document Processing: Provide comprehensive backend support to the Project Executives following initial client consultations. Accurately prepare and track essential commercial documents, including Quotations, Purchase Orders (PO), and Delivery Notes.
Bilingual Correspondence: Assist the team in handling and following up on daily English email communications with our corporate clients, addressing order progress, document confirmations, and basic inquiries.
Data & File Management: Maintain and systematically organize client profiles, project contracts, and physical sample records to ensure all business data is easily accessible and operations run efficiently.
Internal Workflow Coordination: Liaise seamlessly with the procurement, finance, and logistics departments to verify data and streamline document flow, ensuring a flawless process from order confirmation to final delivery.
What We Are Looking For (Requirements)
Technical Skills: Highly proficient in MS Office suite, particularly Excel (for data formatting) and Word (for document processing).
Work Ethic: Detail-oriented with a strong sensitivity to numbers and paperwork. Highly responsible with a proactive service mindset and a team-player attitude, able to organize and manage varied administrative tasks efficiently.
Purchaser
The Role & Responsibilities
Supplier Sourcing & Negotiation: Source, evaluate, and select suitable manufacturers based on the customized needs of our high-end clients in Macau (covering premium gifts, hotel amenities, packaging materials, etc.). Conduct RFQs, price comparisons, and deep business negotiations to optimize procurement costs.
Production Tracking: Manage the end-to-end supply chain process after order placement. Liaise closely with factories to monitor raw material sourcing, prototyping, production scheduling, mass production, and packaging, ensuring all orders are completed on time and up to standard.
Quality Control (QC): Establish and enforce strict product inspection standards. Conduct on-site factory inspections and random sampling as project needs dictate, promptly coordinating and resolving any quality abnormalities during the production process.
Logistics & Delivery Coordination: Coordinate factory shipments, cross-border customs clearance, and logistics transportation to ensure safe, compliant, and timely delivery of products to our clients in Macau.
What We Are Looking For (Requirements)
Experience: Diploma or above, with 2+ years of professional procurement or merchandising experience in custom gifts, hotel amenities, printing/packaging, or related physical manufacturing industries.
Professional Skills: Deep understanding of the domestic supply chain market and factory production workflows. Possess excellent cost calculation abilities, strong negotiation skills, and a keen sense of quality control.
Language Proficiency: Good command of written and spoken English and Chinese. Capable of handling daily business emails, quotations, and procurement contracts fluently.
Personal Attributes: Detail-oriented, highly responsible, and resilient under pressure. Demonstrated ability to collaborate cross-functionally (working closely with our internal design and project teams) and willingness to travel occasionally for factory visits.
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.
Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.
From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.
We are currently seeking a Sales & Client Advisor who will report to the Store Manager.
綠道門整體生態協會 Green GateWay 是一個以整體生態為核心的合作平台，連結教育、社會、信仰、環境及社區夥伴，推動生態教育、公共傳訊、內容製作及跨機構合作。
Green GateWay is a collaborative platform centred on integral ecology. We connect partners from the fields of education, social services, faith communities, environmental initiatives, and local communities to promote ecological education, public communication, content development, and cross-sector collaboration.
現誠聘一名全職設計及傳訊助理，主要負責 Green Gateway（G-GW） 的平面設計、網站視覺、多媒體內容製作及恩人傳訊工作。
Only The Brave (OTB) is an international fashion and luxury group powering a range of unconventional global brands, including Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf.
As our name suggests - OTB stands for “Only The Brave” - we challenge established rules to redefine the world of fashion and lifestyle by fostering the creativity of international talents while expressing the innovative and bold spirit.
We are hiring Senior / Sales Associate for Diesel, Maison Margiela, Marni, Jil Sander.
Diesel - Senior/Sales Associate (Full Time)
Jil Sander (Londoner) - Part Time Sales Assistant
Diesel (Venetian) - Part Time Sales Assistant
What you'll be doing
Achieve and exceed individual and store sales targets.
Deliver outstanding service aligned with the brand's luxury standards.
Engage with clients to understand their needs and preferences.
Build and maintain long-term relationships to drive loyalty and repeat business.
Create personalized client experiences, including services and private appointments.
Manage post-sale follow-up, including client feedback and relationship nurturing.
Maximize cross-selling and upselling opportunities.
Maintain in-depth knowledge of product lines, brand history, and current campaigns.
What we're looking for
Minimum 2 years of experience in a retail sales, preferably within the fashion/apparel industry
Strong communication and interpersonal skills with the ability to engage with customers
Excellent product knowledge and a passion for the Diesel brand
A keen eye for detail and the ability to maintain high standards of store presentation
Proficiency in English, Cantonese and Mandarin
Flexible and adaptable with the ability to work in a fast-paced environment
A positive, enthusiastic and team-oriented attitude
Interested parties please send full resume with salary expectation to:
Information provided will be treated in strict confidence and only be used for recruitment purpose. The Company may refer suitable applicants to other vacancies within the associated Group of companies.
Deisel, Maison, Margiela, Jil Sander, Marni are part of the OTB Group.
All personal data collected will be kept in strict confidence and used for recruitment purposes only.
Team Management: Lead a team of sales representatives. Develop monthly/quarterly call plans, conduct joint visits (coaching visits), and coach reps to improve selling skills and product presentation capabilities.
Target Achievement: Own the regional sales targets including Volume, growth rate, hospital/pharmacy coverage, and market share. Conduct regular business reviews to identify gaps and drive corrective actions.
Account Management: Build and maintain long-term strategic relationships with key stakeholders .
Data & Market Analysis: Monitor competitor activities, analyze market trends, and generate insightful regional sales reports and action plans to maximize business opportunities.
QUALIFICATIONS:
Bachelor’s degree or above; majors in Pharmacy, Medicine, Life Sciences are preferred.
3–5 years of solid frontline pharmaceutical sales experience.
Fluent in English and Mandarin
Strong knowledge of clinical pathways and product expertise within the assigned therapeutic area ; prior experience in the specific therapy is highly preferred
Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
Fluent in English and Mandarin
Candidates with less experience will be considered for Sales Representative or Senior Sales Representative positions.
The Armani Group is among the leading fashion and luxury companies in the world. The group designs, produces, distributes and sells fashion and lifestyle products, including apparel, accessories, eyewear, watches, jewelry, cosmetics, perfumes, furniture and home decor.
Giorgio Armani Macau Limited, part of the Armani Group, is now inviting high caliber candidates to join our dynamic team of Giorgio Armani, Emporio Armani, EA7 and A/X Armani Exchange.
Assistant Store Manager 助理店舖經理
Responsibilities:
Manage day-to-day store operation to ensure compliance on brand policies & image and maximize store efficiency
Actively drive store sales and contribute profitability by implementing necessary action plans and brand strategies
Improve quality of sales by focusing various store KPIs and customer experience
Provide feedback on merchandises and customer behaviours to ensure sufficient stock level and right merchandises are in store
Work closely with visual merchandising team to make sure all store images are aligned with company policies
Provide various reports and analysis for management review
Ensure store team is equipped with product knowledge and selling techniques, and aware of company policies and procedures
Provide training and coaching to team members in order to cultivate continuous learning environment
Cascade company communications to all members of the store team
Monitor store customer database to retain loyal customers as well as to explore new clients
Act as an ambassador in serving VIPs and regular customers especially during store events
Requirements:
Minimum 5 years solid sales experience in luxury retail industry, with at least 3 years at supervisory level. Prior experience in being “Store In-Charge” is an advantage.
Excellent leadership and people management skills
Proven ability to network, recruit, train, develop and assess talent
Excellent communication, customer service and interpersonal skills
Proven ability to increase sales and profitability
Strong background in clientelling
Technical proficiency with SAP and POS systems
Good command spoken and written of English and Chinese
Candidates in current position of “Store Supervisor” are welcome to apply who already equipped with professional experience in store & people management, and look for further career development.
Please send your job application and full resume to us via :
For more than 160 years, men and women at Louis Vuitton have shared the same spirit of excellence, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create… Every journey is unique. Today, Louis Vuitton invites you to discover your own.
Client Advisor
PRIMARY OBJECTIVE
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
Optimize sales of merchandise through the performance of the highest standard of customer service, product knowledge, and selling skills to all customers.
JOB DUTIES & RESPONSIBILITIES
Drive and achieve individual and team objectives and be accountable for sales results
Welcome every Client and provide the best Client experience
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Learn and master Brand and product knowledge
KEY REQUIREMENTS & COMPETENCIES
Passionate in retail or service oriented industry
Excellent interpersonal, communication and client relations skills
Client centric, proactive and positive in approach
Good team player with high levels of motivation, able to work under pressure
Strong sense of responsibility and ownership
Passion for the brand and fashion
Proficient in Cantonese, Mandarin and English
Beauty Stylist
PRIMARY OBJECTIVE
As a Louis Vuitton Beauty Stylist, you will be a dedicated expert in beauty and fragrance, playing a critical role in establishing this new métier for our Maison. As a skilled artist, you will curate exceptional client journeys and craft unforgettable experiences. You will combine technical expertise with innovative storytelling, acting as an ambassador for the Louis Vuitton beauty vision.
The Beauty Stylist is a part of our selling team. Yet, you will also be tasked with inspiring fellow in-store team members with your beauty knowledge and skills – actively contributing to a culture of excellence.
JOB DUTIES & RESPONSIBILITIES
Demonstrate excellent technical beauty, fragrance and styling expertise. Skilled in dressing our clients with full makeup looks
Deliver ultra-luxurious, memorable and custom beauty experiences to all clients, cultivating long-lasting relationships
Foster strong brand connections with our clients through innovative storytelling
Co-host and support team training and development initiatives, in all matters relating to Beauty and Fragrance
Style our clients with beauty looks that enrich the LV Silhouette
Maintain high standards in the workplace
KEY REQUIREMENTS & COMPETENCIES
Proven ability to provide exceptional client service in a luxury environment, with 3+ years in luxury beauty or make-up retail
Masterful makeup application skills – with advanced knowledge of products, color, techniques and tools
An enthusiasm for beauty, fashion, art and culture. Innovative approach and a keen eye to the latest cutting-edge trends.
Client-Centric Mindset: Empathetic and attentive to client needs, ensuring every interaction is meaningful and impactful. Positive, approachable, and committed to upholding Louis Vuitton’s reputation for excellence.
Natural Communicator: Engage our clients with confidence and creativity, leveraging interpersonal skills to quickly build authentic client relationships
Storytelling Talent: An engaging speaker who can bring the Louis Vuitton brand and its products to life through storytelling.
Team Spirit: A collaborative individual who thrives in a team-oriented environment and contributes to shared goals.
Styling Ability: Interpret and adapt beauty looks to fit different client needs and occasions
Fashion-forward mindset, with a high sensibility to the latest fashion and beauty trends
Excellent organizational and inventory management skills, with the aim of maintaining the beauty area to Louis Vuitton’s impeccable standards.
Team coaching experience preferrable
Fluent in Cantonese and Mandarin and intermediate fluency in English required
Team Manager
PRIMARY OBJECTIVE
As a Team Manager, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will lead and manage a team of 6-9 selling staff, focusing on inspiring them to consistently deliver the highest level of client experience and product expertise.
You will be tasked to drive your team to achieve business performance and to exceed sales targets, recruiting and retaining valuable Clients. Your role will also involve team coaching, development, training and recruit
JOB DUTIES & RESPONSIBILITIES
Lead and motivate a team of client advisor to achieve sales targets and provide exceptional customer service.
Implement sales strategies and initiatives to drive business growth and enhance customer experience.
Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.
Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
Uphold Louis Vuitton's values and brand image at all times, setting an example for the team in terms of professionalism, integrity, and passion for the luxury retail industry.
KEY REQUIREMENTS & COMPETENCIES
Minimum of 6 years luxury retail experience with at least 3 years management experience in leading a team.
Strong knowledge in fashion and luxury retail industry.
Strong Analytical skills.
Action and results oriented
Detail oriented.
Entrepreneurial flair.
Presentable, creative, dynamic and self motivated.
Open minded and adaptable.
Proficiency in Cantonese, Mandarin and English
Computer literacy
Application Method:
We offer attractive remuneration and career opportunities to the right candidate. Excellent training and career opportunities will be provided. Interested parties please send full resume with salary expectation to : hr.mo.mo@louisvuitton.com by e-mail.
All applications will be treated in strict confidence and used only for recruitment purpose. Applicants who are not invited for an interview within 4 weeks may be considered for other suitable positions within the Group over a one year period, after which their personal data will be destroyed.
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Client Advisor
We are currently seeking a highly motivated Client Advisor with strong personality and passion for creating an exclusive experience for our customers to join our expanding sales team.
Responsibilities:
Focuses on development and retention the existing clients; recruitment of new and potential ones
Develops store business through excellent clienteling and KPIs performance (convertion rate, cross selling, AVT, upselling, strategic zoning)
Offer an excellent level couture service at all times across all categories
Foster sales in partnership and OTO appointment routine
Naturally integrates digital tools in selling and clienteling activities
Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)
Requirements:
Minimum 2 years relevant experience in luxury fashion retail environment
Pleasant, outgoing and passionate with high fashion sense
Good command of Mandarin & Cantonese is MUST. Knowledge in English
Excellent communication and ability to work independently
Able to interact with different levels of customers and staffs
Proven sales track records and experienced in handling VIP customers
Able to work on weekends and public holidays
Immediate availability is preferred
Application Procedure
Interest parties please send your full resume with current & expected salary to the Human Resources Department by email to hr.vfg@valentino.com.
Data collected will be used for recruitment purpose only
