Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.
In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.
Claims Handling in both life and non-life business
To implement, maintain and monitor all claims settlement of portfolio to ensure compliance with company standards and procedures
To monitor and control all claims settlement to ensure adequate provision is made for outstanding claims payment for solvency
To evaluate, and make recommendations on Claims Settlement if claims to management
To monitor trends in claims and provide necessary statistical information and reports for senior management and other departments
Preparation of statistical report to the insurance authority, i.e. claims data of Employees Compensation Insurance, Motor Insurance and Medical Malpractice Insurance, etc.
To provide instruction to external professionals like adjusters, surveyors and lawyers with respect to coverage, investigation and ultimate settlement including direct participation in court/mediation and arbitration in claim settlement
To pursue all avenues of recovery including timely recovery of deductibles from insured and to manage subrogation activities
To review policy on setting reserves on a regular basis to ensure adequacy
Initiating and /or attending courtesy visits to meet with important business partners,
To develop and implement claims guidelines/claims manual to all claims staff
To review policy and procedure regarding claims management on a regular basis to ensure adequacy and efficiency and to update claims manual on a regular basis
To provide training for claims staff
To develop /revamp claims system to ensure company’s effectiveness and efficiency in handling claims
To monitor claims services standard from time to time
職位要求 Requirements
大學畢業或以上學歷
10 年以上理賠管理經驗
良好英文及中文的溝通及書寫能力
良好電腦操作技能及文書處理能力,尤其Word 及Excel
優秀的溝通及人際交往能力
良好的分析及理解能力
以客戶為先、積極主動
細心、主動、獨立,並能在壓力下工作
熟悉保險產品和相關法律知識
University graduate or above
10 years’ experience in claims management
Good command of spoken and written English and Chinese
Good knowledge of PC applications, especially Word and Excel
Effective communication and interpersonal skills
Good analytical and comprehension skills
Customer-oriented, pleasant personality
Detail-oriented, proactive, independent, and able to work under pressure
Familiar with insurance products and legal knowledge
精算部 - 高級精算師 Actuarial Department - Senior Manager, Actuarial
Ref. no.: FM.03.022026
職位內容 Responsibilities
監督整個產品和精算功能,工作重點如下:
編製精算估值報告
協助上級管理公司的精算職能
確保專案按時、按預算並達到所需的品質標準完成。
為產品審批委員會和高級管理層提供戰略性的精算建議
制定和實施公司政策和程序
確保精算工作符合監管要求和法規
帶領公司精算團隊並提供指導和培訓
預測金融趨勢並分析相關風險
持續關注和分析保險業的發展趨勢
作為管理層去提供戰略規劃和參與決策制定
監督、制定和批准定價模型、費率建議和產品獲利能力分析
Oversee the whole product and actuarial functions with the following focus:
Preparation of actuarial valuation reports
Assist the supervisor actuarial functions of the company
Ensure that projects are completed on time, within budget, and to the required quality standards
Provide strategic actuarial advice to the product approval committee and senior management
Develop and implement company policies and procedures
Ensure compliance with all regulatory requirements
Lead the actuarial team and provide guidance and training
Prepare financial forecasts and analyze financial risks
Monitor and analyze trends in the insurance sector
Participate in strategic planning and decision-making at executive level
Oversee, develop, and approve pricing models, rate recommendations, and product profitability analysis
8 + years of experience in non-life actuarial and at least 5 years of professional experience as a senior actuary
Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned
Solid experience in product development
Higher education in Mathematics, Actuarial Science or Statistics
Ability to communicate in English and at least one of the official languages (Portuguese or Chinese) (written and spoken)
保單管理部 - 文員/高級文員/助理主任 Policy Administration Department - Clerk/Senior Clerk/Assistant Officer
Ref. no.: FM.02.012026
職位內容 Responsibilities
負責處理日常保單管理部工作
為客戶提供優質和專業的客戶服務
處理、輸入、更新和修改客戶之保單
錄入數據及建立檔案,確保能準確地維護客戶資料
處理直屬上級/主管委派之工作
Support departmental daily operation
Deliver quality and professional customer service to customers
Process, input, update and modify insurance policies
Conduct data entry and recordkeeping to ensure accurate maintenance of clients’ information
Perform any job duties assigned by reporting manager/supervisor
職位要求 Requirements
高級文憑或以上程度
良好英文及中文(廣東話及普通話)的溝通及書寫能力
良好的分析及理解能力
細心、主動、獨立,願意學習及團隊精神
良好溝通及人際交往能力
良好電腦操作技能及文書處理能力,尤其Word 及Excel
熟悉保險產品優先考慮
有辦公室行政工作經驗優先
Higher diploma or above
Good command of verbal and written English and Chinese (Cantonese and Mandarin)
Good analytical and comprehension skills
Detail-oriented, proactive, independent, willing to learn and team-oriented
Effective communication and interpersonal skills
Good knowledge of PC applications, especially Word and Excel
Knowledge of insurance products is considered a plus
Experience in office administration is preferred
資訊科技部 – 初級系統開發員 Information Technology – Junior System Developer
Ref. no.: FM.01.012026
職位內容 Responsibilities
建立下一代網頁應用程式
與其他開發人員合作,並積極提出新想法
準備功能性與技術性的規格文件
Build next generation web application
Collaborate with other developers and have strong desire to bring new ideas
Prepare functional and technical specifications
職位要求 Requirements
資訊科技或相關專業大學畢業
熟悉設計和實施RESTful API
熟悉 MS SQL Server或其他主流資料庫提供者優先考慮
具備保險知識(人夀和非人夀)者優先考慮
具備撰寫技術文件和規範的技能
主動積極、自我激勵、負責任且勤奮努力
能夠承受壓力並獨立工作
良好的英文書寫及口語能力
University graduate in the field of Information Technology or equivalent
Familiarity with designing and implementing RESTful APIs
Familiarity with MS SQL Server developer or other mainstream DB providers is an advantage
Insurance knowledge (Life and non-life) is an advantage
Skill in writing technical documents and specifications
Initiative, self-motivated, responsible and hardworking
Able to work under pressure and independently
Good command of written / spoken English
商務部 - 助理主任/主任 Commercial Department - Assistant Officer / Officer
Ref. no.: FM.01.122025
職位內容 Responsibilities
負責處理商務部的日常工作
與客戶合作夥伴建立並保持良好的關係
推廣保險產品推動銷售
為客戶合作夥伴提供優質和專業的客戶服務
及時回應客戶合作夥伴查詢
與內部保持緊密合作,確保提供優秀的服務
Support the daily operations of the Commercial department
Build and develop relationship with clients, intermediaries and partners
Promote insurance products to drive sales
Deliver quality and professional customer service
Respond to client enquiries in a timely manner
Liaise and work closely with back office to ensure excellence in service delivery
職位要求 Requirements
大學畢業或以上,主修財務、金融或相關範疇
具保險產品銷售經驗優先
良好中英文書寫及溝通能力 (懂普通話優先)
良好人際交往及演示技巧
需性格開朗,主動及處事以客為尊
善於與團隊建立良好的合作關係並能於壓力下工作
University graduate or above in business, finance, or related disciplines
Experience in insurance sales and relationship management preferred
Good command of spoken and written English and Chinese (Putonghua speaking preferred)
Strong interpersonal and presentation skills
Outgoing, self-motivated and client oriented
Able to work in a team and under pressure
保單管理部 - 人壽保險核保高級主任 / 主任 Policy Administration Department - Life Underwriting Senior Officer / Officer
Ref. no.: FM.02.112025
職位內容 Responsibilities
負責處理日常保單管理部工作
分析及評估人壽保險申請個案的風險
持續監察現有保單的關鍵風險因素的變化
所有人壽保單文件的妥善管理及紀錄
處理直屬上級/主管委派之工作
Support departmental daily operation
Analyze and evaluate the risks involved in issuing individual life policies
Monitor existing policies for any critical risk factor changes
Keep good record of all life policies' documents
Perform any job duties assigned by reporting manager/supervisor
職位要求 Requirements
大學本科或以上學歷,商業或醫學相關學歷優先
擁有保險各類認證優先
2年或以上壽險公司核保經驗
良好英文及中文(廣東話及普通話)的溝通及書寫能力
良好的分析及理解能力
良好溝通能力、細心、謹慎、主動、獨立,願意學習及團隊合作精神
深入理解核保條款指引及規章及良好職業操守
良好電腦操作技能及文書處理能力,尤其 Word 及 Excel
University Degree or above, majoring in Business or Medical related is highly preferred
Candidates with insurance certification are highly preferred
2 years of life insurance underwriting experience
Good command of verbal and written English and Chinese (Cantonese and Mandarin)
Good analytical and comprehension skills
Effective communication skills, detail-oriented, prudent, proactive, independent, willing to learn and team-work oriented
Deep understanding of underwriting guidelines and regulations and strong professional ethics
Good knowledge of PC applications, especially Word and Excel
資訊科技部 - 全端工程師 Information Technology Department - Full-Stack Programmer / Senior Programmer
Ref. no.: FM.01.112025
職位內容 Responsibilities
建構下一代以客戶端為重點的網頁應用程式
確保在應用程式的所有方面實施安全和資料保護
根據業務需求設計並開發網頁應用程式的整體架構
與設計團隊的其他成員合作,並有強烈的意願提出新的創意
準備功能性與技術性的規格文件
Build next generation web application with focus on the client side
Implement security and data protection on all levels of the application
Design and develop overall architecture of the web application according to the business needs
Collaborate with the rest of the design team and have a strong desire to bring new ideas
Prepare functional and technical specifications
職位要求 Requirements
資訊科技或相關領域的大學畢業生
具備全端/前端開發人員的工作經驗
有設計和實施RESTful API的經驗
熟悉前端技術(HTML、CSS、JavaScript、反應式框架)
具有後端编程語言(如Java或C#)的經驗
熟悉數據庫技術,如MSSQL或類似技術
了解版本控制系統(Git)
有使用低代碼平台的實際操作經驗者為佳
具備撰寫技術文件和規格書的能力者為佳
具有出色的問題解決能力,能夠獨立工作並在團隊中合作
主動積極、自我激勵、負責任且勤奮努力
良好的英文書寫及口語能力者為佳
University graduates in the field of Information Technology or equivalent
Experience as a Full Stack/Front End Developer
Experience in designing and implementing RESTful APIs
Experience in front-end technologies (HTML, CSS, JavaScript, Reactive Framework)
Experience with back-end programming languages such as Java or C#
Familiarity with database technologies such as MSSQL or similar
Knowledge of version control systems (Git)
Hands-on experience with low-code platforms is advantageous
Skill in writing technical documents and specification is advantageous
Strong problem-solving skills and the ability to work independently and as part of a team
Initiative, Self-motivated, responsible and hardworking
Good command of written / spoken English is advantageous
Assist in product and actuarial functions with the following focus:
Develop actuarial framework and models that support wider product offering
Perform product review and enhancement for non-life line of business
Technical reserves valuations and reporting
Support Risk-Based Capital implementation and related analyses
Support IFRS 17 implementation and related analyses
職位要求 Requirements
擁有精算、統計、數學、工程、數據科學及其他定量學科的本科或更高學位
通過 SOA 精算考試或同等考試
2 年以上壽險或非壽險精算及 / 或產品相關工作經驗
精通中英文書寫及口語能力
Tertiary undergraduate or higher in actuarial, statistics, mathematics, engineering, data science and other quantitative degrees
Passing in two or more Actuarial exams in SOA/CAS or equivalents
2+ years’ experience in life or non-life actuarial and/or product role
Proficiency in written and spoken English and Chinese
退休金部 - 銷售經理 Pension Fund Department - Sales Manager
Ref. no.: FM.02.092025
職位內容 Responsibilities
制定並執行有效的退休金產品銷售策略
識別並鎖定關鍵客戶群,並專注於企業和個人客戶
達到年度目標
與企業客戶和經銷商建立及維持長期合作關係
向客戶進行退休金計劃的推廣和諮詢
滿足客戶需求和處理客戶顧慮,確保客戶滿意度和保留率
此職位直接匯報給業務發展部及需定時完成業務發展部指派的工作
Develop and execute effective sales strategies for our pension fund products.
Identify and target key client segments, focusing on corporations and individuals.
Achieve annual targets.
Build and maintain long-term partnerships with corporate clients and distributors.
Conduct presentations and consultations of pension schemes to clients.
Ensure client satisfaction and retention by addressing their needs and concerns.
This role requires direct reporting to Business Development Department and shall fulfill duties delegated by Business Development Department.
職位要求 Requirements
大學本科或以上學歷,主修金融、市場營銷、傳播學
3年商業銷售,業務發展/退休基金經驗,具金融服務或人壽保險業優先
對退休金產品和市場動態有深入了解
卓越的溝通和表達技巧
能夠與利害關係人建立並維持良好關係
University degree or above, majoring in Finance, Marketing, Communications.
3 years’ experience in commercial sales, business development/Pension Fund, preferably within the financial services or life insurance industry.
Strong understanding of pension products and market dynamics.
Excellent communication and presentation skills.
Ability to build and maintain relationships with key stakeholders.
資訊管理部 - 助理主任/主任 Management Information Systems Department (MIS) - Assistant Officer/Officer
Ref. no.: FM.01.092025
職位內容Responsibilities
協助製作定期的財務、營運和其他分析報告
為管理層、股東、政府機構和其他相關單位提供所需的資料
編制公司的預算及財務預測
收集並分析業務及行業數據
Assist in the preparation of periodic financial, operational and analytical reports
Provide necessary information for managements, shareholders, government entities, and other stakeholders
Prepare the company’s budget forecasts and financial projection
Collect and analyse the business and industry data
職位要求Requirements
大學畢業或以上,主修資訊管理、數據分析、工商管理、統計、金融、會計或相關專業
至少兩年相關工作經驗,保險業或銀行業優先考慮
具備會計及財務投資的基本知識
熟練運用Microsoft Excel和PowerPoint
具良好的分析、解決問題、組織及溝通能力
積極主動,能獨立工作,並在壓力下完成任務
良好的中英文書寫及溝通能力
University degree or above in Management Information Systems, Data Analytics, Business Administration, Statistics, Finance, Accounting, or related fields
Minimum 2 years of relevant working experience, preferably in the insurance or banking sectors
Knowledge of accounting and investment principles
Proficient in Microsoft Excel and PowerPoint
Strong analytical, problem-solving, organizational and communication skills
Self-motivated, proactive, and able to work independently under pressure
Develop and maintain an integrated risk management framework aligned with the guidelines.
Ensure the framework encompasses all material risks (e.g. insurance risk underwriting, market, credit, operational, liquidity risks, etc.)
Conduct regular risk assessments to identify, evaluate, and prioritize risks.
Monitor risk exposures and ensure appropriate controls are in place to mitigate identified risks.
Prepare and present comprehensive risk reports including ORSA report to the board and senior management, detailing risk exposures, mitigation strategies, and emerging risks.
Ensure the company meets all regulatory requirements related to risk management as per the guidelines and other relevant regulations.
Liaise with the AMCM and other regulatory bodies regarding risk management issues.
Foster a strong risk management culture throughout the organization.
Develop and implement training programs to enhance risk awareness among employees at all levels.
Work closely with other departments (e.g. actuarial, accounting, compliance, operations) to ensure a cohesive approach to risk management.
Collaborate with internal and external auditors to facilitate risk assessments and audits.
Develop and oversee the implementation of crisis management and business continuity plans.
Provide strategic input to the board and senior management on risk-related issues affecting the company’s objectives and performance.
Advise on the risk implications of business strategies and decisions.
職位要求Requirements
金融、精算、風險管理或相關專業學士學位;持有高級學位或專業認證者優先
擁有豐富的保險業風險管理經驗,並對澳門金融管理局制定的準則有深入理解
具備優秀的分析、溝通和領導能力
具備良好的影響力及與各級利害關係人的合作能力
Bachelor’s degree in finance, actuarial science, risk management, or a related field; advanced degree or professional certification preferred.
Extensive experience in risk management within the insurance industry, with a deep understanding of the guidelines set by the AMCM.
Strong analytical, communication, and leadership skills.
Proven ability to influence and collaborate with stakeholders at all levels.
Design and develop overall architecture of the DB according to the business needs
Collaborate with other developers and have strong desire to bring new ideas
Prepare functional and technical specifications
職位要求 Requirements
資訊科技或相關專業大學畢業
具備保險知識(人夀和非人夀)者優先考慮
具有 MS SQL Server 或其他主流資料庫提供者的開發經驗
能夠建構高階 SQL 查詢
能夠快速掌握新概念並應用於不同場景
具備撰寫技術文件和規範的技能
主動積極、自我激勵、負責任且勤奮努力
能夠承受壓力並獨立工作
良好的英文書寫及口語能力
University graduate in the field of Information Technology or equivalent
Insurance knowledge (Life and non-life) is an advantage
Experience as a MS SQL Server developer or other mainstream DB providers
Able to build advanced SQL queries
Able to quickly grasp new concepts and apply them in different contexts
Skill in writing technical documents and specifications
Initiative, self-motivated, responsible and hardworking
Able to work under pressure and independently
Good command of written / spoken English
合規部 - 高級文員/ 主任 Compliance Department - Senior Clerk/Officer
Ref. no.: FM.01.042025
職位內容 Responsibilities
負責處理部份日常文書工作
準備及處理監管機構相關報告
協助提供與合規相關的培訓
協助處理及跟進投訴個案
協助處理AML/CFT 篩檢
處理直屬上級或主管委派之工作
Support Departmental daily clerical work
Prepare and process reports for regulators
Assist to provide compliance related training
Assist to manage and follow up complaints cases
Assist in AML/CFT screening
Perform any job duties assigned by reporting manager/supervisor
職位要求 Requirements
大學畢業或以上
3年或以上保險相關工作經驗優先
具保險法律法規知識
良好中英文書寫及溝通能力
具有效率之溝通及人際交往能力
積極、主動及獨立,並能在壓力下完成工作
熟悉辦公室電腦軟件操作
University graduate or above
3 years or above working experience in insurance field preferable
Knowledge of insurance regulatory preferable
Good command of verbal and written English and Chinese
Self-motivated, proactive, independent and able to work under pressure
Good knowledge of PC applications
申請職位 Application
Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).
Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.
As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.
We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!
(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)
ANGEL is a global company dedicated to manufacturing and supplying playing cards, casino currency, table solution and gaming equipment to international casino markets for decades. We have established reputation on supplying high quality products and sophisticated services with major casinos, in Asia, the U.S. as well as Oceania region. As the sales branch of Angel Group in Macau, Angel Macau Limited has been providing casino playing cards, table games equipment, system, gaming chips and maintenance service to licensed casinos in Macau for many years.
Renumeration: MOP20,000 ~ MOP22,000/month plus 1 month bonus per year
Purpose
Responsible for the installation, setup, maintenance and reconfiguration of gaming products. Provide technical support for clients within the region. Conduct product QA/QC testing and support the Company’s Research and Development division for related product development needs and requirements.
Key Responsibilities
Install, configure and maintain our gaming software and hardware at our clients’ properties
Provide technical support and customer service on-site / via email / via phone
Provide timely technical assistance to customer queries and requests
Repair of faulty products in-house wherever possible.
Repair and maintain products within service inventory.
Customer training – able to train users on basic operation and troubleshooting of our products.
Provide assistance to Sales and internal departments as required
Work with Angel global team to support technical-related projects and provide any technical knowledge about operating products
Support the Company’s Product Management and R&D divisions to suggest improvements to our products
Any other ad hoc duties assigned by the Company
Requirements
Macau ID holder
Bachelor degree, preferably in computer or electronic related discipline
Proven working experience in required field will be an advantage
Ability to communicate technical knowledge in a clear and understandable manner
Fluent in spoken and written English, knowledge in Japanese will be an advantage
Work Hours & Holidays
Monday to Friday, 09:00-18:00
Flexible working hours when required. Outside of standard office hours and days of the week.
14 days paid Annual Leave per year
6 days paid Sick Leave per year
Contact us to apply
Interested applicants please submit your resume to the following email:
Note: The job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.
Coordinator - Human Resources & Administration
REMUMERATON
MOP20,000 - MOP22,000 / month
Guaranteed one-month bonus on a pro-rata basis
LOCATION: Macau
DESCRIPTION SUMMARY OF THE POSITION
Provide daily support to the HR & Admin Team to ensure efficient operation of the office and act as the point of contact of all employees, providing HR & Admin support and managing their queries.
KEY RESPONSIBILITIES
Maintain filing systems (paper/electronic), organize office supplies and manage inventory
Manage office supplies, answer phone calls and direct caller to appropriate personnel, greet and assist visitors and handle general administrative tasks
Ensure that deadlines are met and adapts to changing priorities
Work with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations
Work with external vendors to ensure office equipment is in good order and supplies are handy
Present a positive and professional image for the organization
Manage travel arrangements for senior staff as well as overseas colleagues
Post job openings, schedule interviews, and conduct new-hire orientations
Collect attendance records, monitor leave and assist with benefits administration
Ensure adherence to local labor laws and act as the first point of contact for employee inquiries
Any other ad hoc duties assigned by the Company
REQUIREMENTS
Macau ID holder
Bachelor’s degree in Human Resources, Business Administration, or related field preferred
Proficiency in Microsoft Office (Excel, Word, Outlook), strong communication and high attention to details
Ability to multitask and have a positive attitude towards problem-solving.
Ability to handle sensitive information with confidentiality and manage multiple priorities
Ability to work independently and in collaboration with others
Knowledge of basic Macao Labor Law
WORK HOURS & HOLIDAYS
Monday to Friday, 09:00-18:00
14 days paid Annual Leave per year; 6 days paid Sick Leave per year
Assistant Manager or Senior Associate - Human Resources & Administration
REMUMERATON
Negotiable
Guaranteed one-month bonus on a pro-rata basis
LOCATION: Macau
DESCRIPTION SUMMARY OF THE POSITION
Provide daily support to the HR & Admin Team to ensure efficient operation of the office and act as the point of contact of all employees, providing HR & Admin support and managing their queries.
KEY RESPONSIBILITIES
Work with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations
Maintain office equipment, manage supplies and oversee facility maintenance
Provide direct administrative support and travel arrangements to management, executive teams as well as overseas colleagues
Collaborate with other departments to ensure smooth workflow and communications
Ensure compliance with company policies, local labor laws and company regulations
Coordinate and oversee end-to-end recruitment (posting ads, screening, interviewing), manage new hire onboarding and maintain employee files
Assist with payroll processing, attendance tracking and benefits administration
Act as the primary point of contact for staff queries regarding policies, benefits, and leave
Any other ad hoc duties assigned by the Company
REQUIREMENTS
Macau ID holder
Bachelor’s degree in Human Resources, Business Administration, or related field preferred
Proven experience as an HR Administrator, Coordinator, or in a similar role
Proficiency in MS Office (Excel, Word, Outlook), strong communication and high attention to details
Ability to multitask and have a positive attitude towards problem-solving.
Ability to handle sensitive information with confidentiality and manage multiple priorities
Ability to work independently and in collaboration with others
Knowledge of basic Macao Labor Law
WORK HOURS & HOLIDAYS
Monday to Friday, 09:00-18:00
14 days paid Annual Leave per year; 6 days paid Sick Leave per year
Provide daily support to the Accounting Team by managing daily accounting tasks, expense reports and reimbursements, entering financial transactions into our internal databases and reconciling invoices. Furthermore, to ensure smooth and efficient accounting transactions.
KEY RESPONSIBILITIES
Reconcile invoices and identify discrepancies
Create and update expense reports
Process reimbursement forms
Prepare bank deposits
Update financial transactions into internal databases
Maintain digital and physical financial records
Issue invoices to customers and external parties, as needed
Participate in financial and tax audits, and general ledger preparation
Assist in end of month close procedures
Any other ad hoc duties assigned by the Company
REQUIREMENTS
Macau ID holder
Bachelor degree
Knowledge of basic bookkeeping procedures
Good math skills and the ability to spot numerical errors
Hands-on experience with MS Excel
Ability to handle sensitive, confidential information
Knowledge of Japanese language would be an advantage
如您對上述職位感興趣,歡迎將個人履歷、求職信、待遇要求及應聘職位電郵至:cs@caremedmo.com 或將紙質履歷提交至診所前台(診所地址:氹仔南京街6號雍景灣地下及一樓 L 座 Rua De Nam Keng No.6 , Kings Ville R/C 1/F L , Taipa, Macau)
TCSJOHNHUXLEY, the world's leading manufacturer and supplier of end-to-end live gaming solutions and services. With an emphasis on leading edge technology, our product portfolio underpins our commitment to business partnerships, innovation and growth.
Reporting to: Regional Director of Finance & Administration
Location: Singapore
About the Role:
We are seeking a highly organized and detail-oriented : Assistant HR and Administrative Manager to oversee and streamline our administrative and financial operations. In this role, you will be responsible for managing day-to-day office functions, supporting financial processes, and ensuring smooth coordination between internal teams and external stakeholders. You will play a key role in shaping policies, maintaining compliance, and supporting the employee lifecycle.
Key Responsibilities:
Maintain and update accurate day-to-day management of employee records and HR databases (e.g., personnel files, employee movements, leave records).
Support the full employee lifecycle, including onboarding (pre-employment requirements, orientation) and offboarding (clearance, final pay coordination).
Assist in payroll preparation by providing relevant data - such as absences, bonuses, and leave balances and CPF and SDL submissions.
Control petty cash, staff claims including monitoring expenses and preparing GST schedule.
Oversee the daily operations of the Philippines office, providing support and coordination to the on-site Administrator on matters related to payroll, recruitment, and office administration.
Provide full-spectrum administrative support, including procurement of office supplies and work closely with Company Secretary.
Organize and maintain an efficient filing system for correspondence and other records with accuracy and confidentiality.
Formulate, review, and implement administrative policies, practices, and procedures to improve operational efficiency.
Liaise with government departments, regulators such as Ministry of Manpower or Gambling Regulatory Authority, and insurance brokers on behalf of the company.
Oversee new joiner induction and orientation processes.
Schedule and coordinate meetings, appointments, travel arrangements, and company events.
Handle ad-hoc tasks and special projects as assigned by management.
Qualifications:
Bachelor’s degree in Business Administration, Accounting, or a related field.
Minimum of 5 years of experience in administration, finance support, or office management.
Experience with financial processes such as A/P, A/R, petty cash, and fixed assets is preferred.
Familiarity with statutory submissions and audit support is an advantage.
Excellent organizational and multitasking abilities with strong attention to detail.
Proficient in Microsoft Office (Excel, Word, Outlook) and familiarity with accounting or HR software.
Strong written and verbal communication skills.
Ability to liaise professionally with government agencies, vendors, and internal stakeholders.
Proactive problem-solving skills and ability to work independently.
High level of integrity and ability to handle confidential information.
Work closely with regional leadership and contribute to policy development.
Adaptability to handle ad-hoc tasks and shifting priorities.
Singaporeans or PRs only due to work pass limitations.
HR & Administrative Assistant
Key Responsibilities:
Provide full spectrum of HR & administrative support including recruitment and foreign labor quota application.
Contract database and customer agreement management.
Schedule and coordinate meetings, appointments, and travel arrangements.
Prepare written responses to routine inquiries, source reliable goods/services supply, issues purchase orders and order confirmation follow up.
Source reliable goods/service supply and monitor the progress of purchase orders.
Provide administrative support to Management and resolved administrative enquiries.
Booking travel plans and processing expenses claims.
To assist in coordinating company events and trade exhibitions.
Qualifications:
University Degree in Business Administration or related disciplines.
1 year of related working experience.
Good command of spoken and written in both English and Chinese.
Ability to prioritize multiple tasks with excellent organization skills.
Proficient in Microsoft Office.
Project Coordinator
Job Description: We are seeking a highly organized and detail-oriented Project Coordinator to join our team. As a Project Coordinator at TCS John Huxley, you will play a crucial role in ensuring the successful planning, execution, and completion of projects. You will collaborate with cross-functional teams, including development, design, manufacturing, and sales, to drive projects from initiation to delivery.
Key Responsibilities:
Assist in project planning, scheduling, and resource allocation.
Coordinate and communicate project objectives, timelines, and deliverables to team members and stakeholders.
Monitor project progress and address any issues or delays in a timely manner.
Prepare and maintain project documentation, including status reports, risk assessments, and action items.
Track and manage project budgets, expenses, and resource utilization.
Facilitate effective communication and collaboration between internal teams and external partners or clients.
Identify and mitigate project risks and proactively implement contingency plans.
Assist in the evaluation and selection of vendors and subcontractors as needed.
Work with customers to identify all the functional requirements for system projects
Manage all TCS products to ensure all the correct requirements are recorded and signed off before submitting to the production.
Assist with all functional testing on system products where required.
Be a key resource in authoring and maintaining user documentation & guides for TCS system products.
Work with development to ensure all function requests & SOWs are developed and functionally tested as per the SOW and meet the customer requirements.
Qualifications:
Degree in Business Administration, IT, or related field.
Proven experience as a Project Coordinator or similar role.
Strong organizational and multitasking skills.
Proficient in project management software and tools.
Excellent written and verbal communication abilities.
Ability to work effectively in a fast-paced, dynamic environment.
Detail-oriented with a focus on delivering high-quality results.
IT & Systems Manager
Location: UAE(United Arab Emirates) or Macau
Company: TCS John Huxley
About the Role:
Looking for an experienced IT & Systems Manager to lead our system operations and infrastructure while working closely with developers on system integration, testing, and project delivery. The role involves managing enterprise systems, troubleshooting technical issues, and ensuring reliable system performance across the organization.
Key Responsibilities:
Lead and manage the IT systems team to support daily operations and system reliability.
Administer and maintain SQL databases, ActiveMQ messaging systems, Windows servers, and network infrastructure.
Collaborate with software developers on system integration, testing, and deployment.
Monitor system performance and troubleshoot technical issues.
Manage and participate in IT system implementation and improvement projects.
Maintain proper system documentation, logs, and operational procedures.
Support regional deployments and travel when required.
Support cybersecurity best practices, ensuring systems follow company or customer security policies and standards.
Qulifications:
Degree in Information Technology, Computer Science, or related field preferred.
5+ years of relevant experience in IT systems or infrastructure roles.
Experience with SQL databases and messaging systems (ActiveMQ preferred).
Strong knowledge of Windows Servers environments and networking fundamentals.
Experience working with developers on system integration and testing.
Leadership experience with the ability to manage and guide a technical team.
Strong troubleshooting, analytical, and communication skills.
Cybersecurity awareness and understanding of basic IT security practices.
IT System Support
Key Responsibilities:
Provide direction and support for basic and advanced troubleshooting for company products and equipment at customer sites also for team members.
Monitor the condition of components and recommend replacement and/or upgrades as required to customer equipment.
Maintain accurate and current equipment documentation, schematics and preventive maintenance procedures.
Assist and coordinate to help ensure all system products leaving Company have been tested and in good working condition.
Update or share knowledge of necessary product, troubleshooting, maintenance and general training to team members.
Installation, testing & QA of new software versions prior to release to the customer.
Qualifications:
Be able to work independently.
Good written and communication skill
System maintenance / service support experience preferred.
Recognized engineering qualification.
Strong computer skills (Windows based systems, networking, database knowledge, general computer hardware troubleshooting skills) and understanding of computer peripheral equipment and set up.
Organized approach to workload planning
Assistant Accountant
Key responsibilities:
Transaction processing, cashflow forecast and bank reconciliations;
Keep track of inventories records and fixed assets register;
Responsible for A/P and A/R processing in multiple currencies;
Maintain the fixed asset register and depreciation schedule;
Assist in month end closing, inventory count, annual audit and aging analysis;
Ad hoc duties as and when assigned by the Management.
Qualifications:
Bachelor degree in accounting with minimum of 2 years’ related work experience;
Proficiency in excel and experience in ERP accounting system is an asset;
Proficient in both English in written and oral forms;
Experience with multiple currencies transactions and f/x reporting;
Strong computer skills with database management in Excel or Access;
Excellent attention to details and can work independently;
Exceptional communications skills and the ability to manage relationships with inter-company offices;
Only Macau ID holders.
Service Technician
Key Responsibilities:
Repairs and modifies components of the casino gaming equipment at client’s site.
Perform immediate repairs and other maintenance activities in accordance with guidelines and departmental procedures.
Carry out assigned daily operational tasks.
Effectively handles customers’ concerns and results.
Qualifications:
Basic mechanical assembly skills and knowledge of casino equipment will be an advantage.
Basic knowledge of electronics and mechanics of electrical devices.
Ability to read and understand schematics, wiring diagrams, and service manuals.
Problem solving skills with polite manner.
維修技術員
主要職責:
負責所駐守賭場提供博彩儀器的維修服務。
按部門程序及指引提供緊急的技術支援工作。
負責博彩儀器軟件和硬件的日常檢查及保養。
有效地解答和處理客人的查詢。
任職資格:
對博彩儀器具基礎認識和裝配技能優先考慮。
對電子,機械及相關電子產品有基礎認識。
懂讀電子系統和操作程序。
具良好的中英文溝通能力。
Production Assistant
Key Responsibilities:
Assist production teams with tasks such as assembling components, packaging finished products, and operating machinery under supervision.
Perform quality checks to ensure products meet established standards and report any defects or discrepancies to the production supervisor.
Maintain and clean production equipment, ensuring it is in good working condition and reporting any malfunctions or safety concerns.
Assist in managing inventory levels by accurately recording stock levels, conducting regular stock counts, and reporting any shortages or discrepancies.
Support the organization of storage areas to ensure materials are easily accessible and properly labeled.
Follow all safety protocols and guidelines to maintain a safe working environment for yourself and your team.
Accurately complete production-related documentation and reports.
Work collaboratively with operators, technicians, and supervisors to achieve production goals.
Qualifications:
Bachelor’s degree or above in technology or a related field.
Basic English communication skills.
Previous experience in a production or manufacturing environment is an advantage but not required.
Strong attention to detail and ability to follow instructions.
Good communication skills and a team-oriented mindset.
Basic computer skills for data entry and documentation.
Willingness to learn and take on new challenges.
Gaming production knowledge is a Advantages.
生產部助理
主要職責:
協助生產部完成組裝組件、包裝成品和操作機器等任務。
進行品質檢查,確保產品符合標準,將任何缺陷或差異匯報給生產主管。
協助維護和定期清潔設備,確保設備處於良好的運作狀態,如發生任何故障或安全隱患匯報給生產主管。
協助準確記錄庫存數量、定期盤點庫存及製作報告。
協助整理存貨區域,以確保物料存放位置及標示清晰。
遵守安全規章及維護團隊安全的工作環境。
準時完成與生產相關的文件和報告。
並與操作人員、技術人員和主管合作,共同達成生產目標。
任職資格:
本科及以上學歷,專業技術或相關領域。
基本英語溝通能力。
有生產或製造業工作經驗者優先考慮。
注重細節,能夠嚴格遵守指示。
良好的溝通能力和團隊合作精神。
具備基本電腦操作技能,如資料輸入和文件處理。
樂於學習,勇於接受新挑戰。
如具備博彩工作經驗者優先考慮。
申請方式 Application:
We offer a competitive remuneration package with multiple benefits (14 days annual leave, five working days, medical insurance, and pension fund) to the successful applicant. Interested parties please forward your CV with expected salary to hr-asia@tcsjohnhuxley.com. Please indicate the recruitment channel in the email.
All data collected will be used for recruitment purposes only and only shortlisted candidates will be notified. 所有收集的資料只會用於招聘用途,僅獲篩選的應徵者將會收到通知。
About Us: TCS John Huxley is a global leader in creating innovative and cutting-edge solutions for the gaming industry. With a history spanning over half a century, we pride ourselves on delivering high-quality products and services that enhance the gaming experience for our clients worldwide.