For more than 160 years, men and women at Louis Vuitton have shared the same spirit of excellence, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create… Every journey is unique. Today, Louis Vuitton invites you to discover your own.
Client Advisor
PRIMARY OBJECTIVE
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
Optimize sales of merchandise through the performance of the highest standard of customer service, product knowledge, and selling skills to all customers.
JOB DUTIES & RESPONSIBILITIES
Drive and achieve individual and team objectives and be accountable for sales results
Welcome every Client and provide the best Client experience
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Learn and master Brand and product knowledge
KEY REQUIREMENTS & COMPETENCIES
Passionate in retail or service oriented industry
Excellent interpersonal, communication and client relations skills
Client centric, proactive and positive in approach
Good team player with high levels of motivation, able to work under pressure
Strong sense of responsibility and ownership
Passion for the brand and fashion
Proficient in Cantonese, Mandarin and English
Beauty Stylist
PRIMARY OBJECTIVE
As a Louis Vuitton Beauty Stylist, you will be a dedicated expert in beauty and fragrance, playing a critical role in establishing this new métier for our Maison. As a skilled artist, you will curate exceptional client journeys and craft unforgettable experiences. You will combine technical expertise with innovative storytelling, acting as an ambassador for the Louis Vuitton beauty vision.
The Beauty Stylist is a part of our selling team. Yet, you will also be tasked with inspiring fellow in-store team members with your beauty knowledge and skills – actively contributing to a culture of excellence.
JOB DUTIES & RESPONSIBILITIES
Demonstrate excellent technical beauty, fragrance and styling expertise. Skilled in dressing our clients with full makeup looks
Deliver ultra-luxurious, memorable and custom beauty experiences to all clients, cultivating long-lasting relationships
Foster strong brand connections with our clients through innovative storytelling
Co-host and support team training and development initiatives, in all matters relating to Beauty and Fragrance
Style our clients with beauty looks that enrich the LV Silhouette
Maintain high standards in the workplace
KEY REQUIREMENTS & COMPETENCIES
Proven ability to provide exceptional client service in a luxury environment, with 3+ years in luxury beauty or make-up retail
Masterful makeup application skills – with advanced knowledge of products, color, techniques and tools
An enthusiasm for beauty, fashion, art and culture. Innovative approach and a keen eye to the latest cutting-edge trends.
Client-Centric Mindset: Empathetic and attentive to client needs, ensuring every interaction is meaningful and impactful. Positive, approachable, and committed to upholding Louis Vuitton’s reputation for excellence.
Natural Communicator: Engage our clients with confidence and creativity, leveraging interpersonal skills to quickly build authentic client relationships
Storytelling Talent: An engaging speaker who can bring the Louis Vuitton brand and its products to life through storytelling.
Team Spirit: A collaborative individual who thrives in a team-oriented environment and contributes to shared goals.
Styling Ability: Interpret and adapt beauty looks to fit different client needs and occasions
Fashion-forward mindset, with a high sensibility to the latest fashion and beauty trends
Excellent organizational and inventory management skills, with the aim of maintaining the beauty area to Louis Vuitton’s impeccable standards.
Team coaching experience preferrable
Fluent in Cantonese and Mandarin and intermediate fluency in English required
Team Manager
PRIMARY OBJECTIVE
As a Team Manager, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will lead and manage a team of 6-9 selling staff, focusing on inspiring them to consistently deliver the highest level of client experience and product expertise.
You will be tasked to drive your team to achieve business performance and to exceed sales targets, recruiting and retaining valuable Clients. Your role will also involve team coaching, development, training and recruit
JOB DUTIES & RESPONSIBILITIES
Lead and motivate a team of client advisor to achieve sales targets and provide exceptional customer service.
Implement sales strategies and initiatives to drive business growth and enhance customer experience.
Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.
Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
Uphold Louis Vuitton's values and brand image at all times, setting an example for the team in terms of professionalism, integrity, and passion for the luxury retail industry.
KEY REQUIREMENTS & COMPETENCIES
Minimum of 6 years luxury retail experience with at least 3 years management experience in leading a team.
Strong knowledge in fashion and luxury retail industry.
Strong Analytical skills.
Action and results oriented
Detail oriented.
Entrepreneurial flair.
Presentable, creative, dynamic and self motivated.
Open minded and adaptable.
Proficiency in Cantonese, Mandarin and English
Computer literacy
Application Method:
We offer attractive remuneration and career opportunities to the right candidate. Excellent training and career opportunities will be provided. Interested parties please send full resume with salary expectation to : hr.mo.mo@louisvuitton.com by e-mail.
All applications will be treated in strict confidence and used only for recruitment purpose. Applicants who are not invited for an interview within 4 weeks may be considered for other suitable positions within the Group over a one year period, after which their personal data will be destroyed.
香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited
Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.
職位空缺 JOB OPENINGS:
General Banking Officer - RBW Macau
Key Accountabilities / Impact on Business:
Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.
Providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints promptly, efficiently and professionally.
Support GBM / BM on executing and implementing S&S plan for the branch and ensures the performance objective are achieved.
Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings
Collect market intelligence, & report customer feedback, usage, receptiveness etc.
Comply with financial crime risk guideline, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
Complete the data entry and the processing of documents on new business intakes received.
Providing consistent high level service delivery and efficiency to Premier and general banking customers.
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture
Comply with all sales regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to
Support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements
Experience, Skills and Qualification:
Customer service focused mindset
Prior banking industry experience would be preferable
Fluent in spoken and written in English, Chinese and Putonghua
Good communication and interpersonal skills
Aspired to develop your career in sales and servicing roles at retail branches
Counter Services Officer - RBW - Macau
Key Accountabilities / Impact on Business:
Provide exceptional customer service ensure that we are friendly, efficient & professional and attentively address their needs
Accurately conduct the cash transactions and verify for any forgeries and discrepancies
Manage cash flow by recording all cash and coin transactions
Identify opportunities to perform business referrals to sales team by understanding the customers’ needs
Support the CSM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set are achieved
Support to implement and execute FCR activities and complete the RFI/CDD with quality and critical thinking as well as promptly raising UAR when unusual transactions were identified.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties
Comply with all regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to
To contribute the continuous improvement of the Bank’s service
Ensure compliance with statutory / audit requirements
Qualifications:
Customer-service focused mindset
Preferably with general understanding of bank products and services
Prior banking industry experience would be preferable
Good communication skill in English and Chinese is preferred
Good communication skill and basic computer knowledge
To be considered for this role, the relevant rights to work in Macau is required
Apprentice / Internship Program
Description:
HSBC is one of the world’s largest banking and financial services organizations. We serve more than 40 million customers across a network that covers 64 countries and territories.
We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realize their ambitions.
We are seeking energetic and responsible Apprentice to join our Bank. The Programme is for students looking to gain practical experience and build the skills needed for a long and successful career in banking. We also look to the programme to provide a pipeline of talent for our management programmes and entry-level permanent roles.
Job roles & Responsibilities:
Understand the overall concept and functionality aspect of the department.
Perform administrative duties to support the smooth operations flows within the department, eg manage database and records.
Co-ordinate and participate in bank activities and networking events.
Shadow position within the department as part of “on the job training” for a variety of duties.
Job Requirements:
College student, preferably with discipline of Business Administration or equivalent.
Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint.
Self-directed and able to work with less supervisor.
Good communication skill.
Keen to learn new knowledge and adaptive.
Long-term relationship for 6 months and above preferable.
Year 2 - Year 3 Student preferable.
Interested candidates, please create your profile and apply directly via:
Please scan the QR code for our career opportunities and applications:
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
HSBC Life (International) Limited – Macau Branch
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life
職位空缺 JOB OPENINGS:
Wealth Planning Specialist – HSBC Life, Macau
滙豐人壽保險 - 理財策劃顧問
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking an experienced professional to join our team in the role of Wealth Planning Specialist.
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
為客戶提供合適保險解決方案的專業建議,及在整個銷售過程提供支援,以確保充分滿足客戶的保險/保護需求
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
透過親緣關係/客戶推薦,及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
以了解客戶的其他財富需求,或為非銀行客戶提供服務,為澳門分行的工作人員提供轉介
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
管理客戶的保險組合,以確保最高的客戶滿意度和可持續性
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
觀察客戶 / 工作夥伴的反饋,以提供意見精簡流程並改善產品解決方案
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
與主管一起制定業務計劃並製定業務戰略,執行分配的銷售策略
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
與分行經理合作,有效調動資源以提交滿足客戶需求的保險解決方案
Promoting and enhancing the brand and image of HSBC Life and the Bank
促進和提升滙豐保險和銀行的品牌和形象
Ensure that the service delivered by various branches are being benchmarked and are of top quality
確保對各分行提供的服務進行基準測試,並達到最高質量
Qualifications 工作經驗要求
University Degree Holder
大學學位持有人或同等學歷
Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred
持有有效保險中介人資格考試卷一、三 和 五
Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries
有於銀行或人壽保險從事業務發展,客戶服務, 分銷工作等相關經驗
Knowledge in Life Insurance Products is preferred
對人壽保險產品有透徹的了解
Strong coaching skills and strong business acumen
敏銳的商業洞察力及有能力輔導團隊
Solid knowledge in driving and implementing business strategy
有能力幫助推動與實施企業戰略
Strong proficiency in Microsoft Office
熟悉Microsoft Office之操作如EXCEL、WORD等
Excellent Communications and Interpersonal Skills
工作主動,具有良好的溝通能力、創新思維,及團隊協作意識
Fluent in English, Cantonese and Mandarin
具流利的廣東話、普通話、英文語言能力
Candidate with less relevant experience may be considered for the position of Assistant Wealth Planning Specialist.
具備較少相關經驗的候選人,將獲考慮聘任為助理財富策劃顧問
To be considered for this role, the relevant rights to work in Macau
要被考慮這個職位,相關人士必須為有權利於澳門工作。
To be considered for this role, the relevant rights to work in Macau
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Responsible for the trade finance linkage business products between domestic and overseas institutions
Maintaining customer relationships within the assigned territory/region; provide daily customer service; strengthen follow-up and information updates for products and customer needs.
Responsible for the marketing of international bank syndication projects, as well as leading and participating in the credit application processes involved;
Liaise with the Head Office to obtain support on products, policies, credit application and approval processes;
Responsible for the marketing of financial products (including but not limited to deposits, loans, settlement, derivatives, etc.);
Ad-hoc assignment given by superior;
Qualification:
Bachelor’s degree or above, major in finance, accounting, or related fields;
At least three years of experience in corporate banking, with the ability to independently manage corporate customers, and a good knowledge of credit processes and products for large corporate customers;
Excellent market and financial analysis skills; familiar with mainland business practices and relevant laws and regulations, as well as knowledge of Macau’s economy and banking industry;
Good communication skills, strong learning ability, sound writing and reporting ability, and skilled in using office software such as Word, Excel, and PowerPoint;
Proficiency in both English and Chinese;
Holding relevant professional qualifications such as FRM, CFA, CPA is preferred.
Cantonese proficiency is preferred. Fluency in Putonghua is a must.
資金部
交易員
職責描述:
負責日常資金流動性管理,包括資金頭寸匡算和調度、同業拆借、債券回購、債券投資、籌資工具發行等;
負責金融市場分析研究,按業務要求完成資料統計、分析及報告等;
按照業務計畫,主動尋找機會,完成相關利潤等指標;
協助拓展交易對手、維護業務關係、帳戶開立、撰寫授信報告等;
職位要求:
本科或以上學歷,主修金融、經濟或相關學科
2年或以上銀行相關工作經驗
熟悉金融投資巿場、金融投資業務運作以及相關監管法規、指引
具較強的分析與邏輯思維能力
具備CFA/FRM等相關證書者優先
Treasury
Dealer
Job Descriptions:
Participate in the Bank’s daily liquidity management activities, including cash flow forecasts, bank transfers, interbank deposits and loans, repos and reverse repos, bonds investment, issuing capital market products, etc.
Contribute to analyzing and researching global financial markets, conducting data statistics, analysis and reports based on internal and external requirements
Proactively seeking business opportunities and achieving profit targets in accordance with the Bank’s business plan
Assist in building and maintaining counterparties relationship, accounts opening and writing credit proposals
Qualification:
Bachelor’s Degree or above in Finance, Economics or related fields
2 years or above banking experiences
Familiar with financial markets, business operation and related regulations/guidelines
Strong analytical and logical thinking skills
CFA/FRM charter holder preferred
風險管理部
營運支援
職責描述:
定期監控市場風險及流動性風險指標
協助編寫報送澳門金管局和總行的各類報告
開展各類風險壓力測試
制定及優化風險管理相關的制度和流程
開發市場風險管理相關自動化工具
協助處理各項臨時指派工作
職位要求:
本科或以上學歷,主修經濟、金融、會計、統計、數學、計算機、人工智能等相關專業者優先考慮
最少2年或以上銀行相關工作經驗
具備良好的溝通和人際交往技巧
具備良好的中英文讀寫能力,可使用普通話流利溝通者更佳
具備良好的團隊精神,以及一定的抗壓能力
自我激勵、態度審慎、關注細節
持有CFA、CPA、FRM等專業資格者優先考慮
Risk Management
Operations Representative
Responsibilities:
Regularly monitor market risk and liquidity risk indicators
Assist in preparation of various reports for regulator and the Head Office
Conduct stress testing for various risk categories
Formulate, review, and refine risk management-related policies and procedures
Develop automation tools related to market risk management
Support and participate in ad hoc assignments as required
Requirements:
Candidates with a degree in economics, finance, accounting, statistics, mathematics, computer science, artificial intelligence (AI), or other related disciplines are preferred
At least two years of relevant work experience in banking industry
Strong communication and interpersonal skills
Good command in written English and Chinese, and preferably fluent in Putonhua
Good team spirit and the ability to work effectively under pressure
Self-motivated, prudent and detail-oriented
Candidates holding professional qualifications such as CFA, CPA, and FRM are preferred
Consumer Banking
Personal Banker (客戶經理)
Responsibilities:
Responsible for promoting the bank’s products and services so as to achieve the desired sales targets
Handle general inquiries and complaints
Conduct and participate in outbound sales activities for business solicitation
Requirements:
A degree graduate in Business/Finance discipline
Minimum 3 years of related experience
Sales-driven, result-oriented and be able to work under pressure
Accredited with regulator’s requirements on provision and distribution of financial products
Good communication skill in English and Cantonese, knowledge of Putonghua an advantage
Lead Operations Representative
Responsibilities:
Handle and supervise general operations and general administrative functions of the branch to ensure that regulatory compliance and the bank’s policies and procedures are strictly adhered
Coach and supervise associates at counter and operations team to ensure efficiency and smooth running of the branch
Cross-sell consumer banking products to achieve business targets
Ensure the quality and performance standard at the frontline are delivered to the desirable result meeting the mystery shop requirement
Perform other service-related duties as assigned by the management
Requirements:
Minimum 5 years of experience in branch operations during which 3 year at officer level
A degree graduate in Business/Finance discipline
Familiarize with consumer banking products and operations procedures
Good interpersonal skills and be able to work under pressure
Self-motivated and detail-oriented
Good communication skill in English and Cantonese
Excellent command of MS Word and Excel
Teller
Responsibilities:
Handle daily counter transaction and enquiries accurately to meet customers’ needs
Promote banking products and provide timely quality counter services to meet the banking center service goal
Positive customer service attitude and attentive to details
Requirements:
Post-secondary education with at least 1year’s teller experience
Good communication skill in English and Cantonese, knowledge of Putonghua an advantage
Please check out our career opportunities at mo.ccb.com.
To apply, please send your full resume with expected salary via recruitmacau@mo.ccb.com or fax to 8291-1804
All applications received will be used for employment-related purpose only.
澳門保險股份有限公司 / 澳門退休基金管理股份有限公司 Macau Insurance Company Limited / Macau Pension Fund Management Company Limited
公司簡介:
Macau Insurance Company Limited and Macau Pension Fund Management Company Limited, subsidiaries of Dah Sing Financial Group, were established in Macau in 1984 and 2017 respectively. We are one of the largest insurance companies in Macau.
The successful candidate will be offered a highly competitive remuneration package that includes double pay, performance bonus, leave and various fringe benefits. Please send your résumé including present and expected salary to:
Human Resources Department Macau Insurance Company Avenida da Praia Grande No. 594, Edificio BCM, 7/F, Macau
Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.
In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.
資訊管理部 - 助理經理 / 經理Management Information Systems Department (MIS) - Assistant Manager / Manager
Ref. no.: FM.01.072026
職位內容 Responsibilities
制定及管理所有業務部門每日、每週和每月的資訊管理報告
確保向利害關係人交付準確、一致和及時的報告
主導開發可供管理層和部門主管使用的數據總覽頁和數據視覺化圖表
分析大型數據集以獲取可行的商業洞察,並掌握市場趨勢
利用績效的數據總覽頁和數據化決策,協助管理層
確保跨系統數據的完整性、驗證和標準化
確保所有報告作業均符合法規要求和公司政策
領導並監督日常營運作業
積極參與公司專案和計劃,提供相關數據和見解
處理各項臨時交辦事項和業務審查
Develop and manage daily, weekly and monthly MIS reports across all business verticals
Ensure accuracy, consistency and timely delivery of reports to stakeholders
Lead the creation of actionable dashboards and visualizations for leadership and department head
Analyze large datasets to derive actionable business insight and identify trends
Support leadership with performance dashboards and data-driven decision making
Ensure data integrity, validation and standardization across system
Ensure all reporting activities comply with regulatory requirements and company policies
Lead and oversee day-to-day operations
Actively participate in company projects and initiatives, providing relevant data and insights
Support ad-hoc requests and business reviews
職位要求 Requirements
大學畢業或以上,主修資訊管理、數據分析、工商管理、統計、金融、會計或相關專業
至少五年相關工作經驗,保險業或銀行業優先考慮
具備會計及財務投資的基本知識
懂得使用Power BI的使用經驗者優先
具備 SQL 或資料庫管理知識者優先
熟練運用Microsoft Excel和PowerPoint
具良好的分析和資料解讀能力,以及問題解決、組織和溝通能力
積極主動,能獨立工作,並在壓力下完成任務
良好的中英文書寫及溝通能力
University degree or above in Management Information Systems, Data Analytics, Business Administration, Statistics, Finance, Accounting, or related fields
Minimum 5 year of relevant working experience, preferably in the insurance or banking sectors
Knowledge of accounting and investment principles
Experience with data visualization tools (e.g., Power BI, or similar) is an advantage
Knowledge of SQL or database management is a plus
Proficient in Microsoft Excel and PowerPoint
Strong analytical and data interpretation skills, combined with problem-solving, organizational, and communication abilities
Self-motivated, proactive, and able to work independently under pressure
Good command of English and Chinese
管理委員會 - 執行董事Executive Committee - Executive Director
Develop and implement strategies aiming to promote the organization’s mission
Create complete business plans for the attainment of goals and objectives, participating with is vision for the key strategic plans, ensuring the company fulfills its fiduciary duty, acting in the best interests of its investors and employees
Build an effective team of leaders by providing guidance and coaching to department managers
Ensure adherence of the company’s daily activities and long-term plans to established policies, legal guidelines respecting ethical standards
Direct and oversee investments
Forge and maintain trust with shareholders, partners and external authorities
Act as the public speaker and public relations representative of the company in ways that strengthen its profile
Analyze management reports and decide on measures that add value to the company's financial and non-financial situation
Higher degree in Mathematics, Actuarial Science, Finance or any other relevant fields
Minimum 8-10 years’ managerial experience and proven track record as Executive Director or similar roles
15+ years in actuarial, risk and financial management will be preferable
Diversified technical work experience covering a wide range of area including pricing and risk assessment of insurance products, actuarial valuation and reporting, asset and liability management, enterprise risk management, risk assessment and control, capital management (HKRBC/Solvency II), development of risk appetite statement, IFRS and investment portfolio management
Experience in developing strategies and plans
Strong understanding of corporate finance and measures of performance
In depth knowledge of corporate governance principles and managerial best practices
Strong analytical abilities and problem-solving skills
Outstanding organization and leadership abilities
Proficiency in written and spoken and written English and Portuguese; knowledge of Chinese would be preferable
Strong technical and project management skills
Excellent communication and public speaking skills
Macau ID preferred
資訊管理部 Management Information Systems Department (MIS)
Ref. no.: FM.01.062026
職位內容Responsibilities
通過使用商業智能工具去開發及制定數據總覽頁、數據視覺化和報告,以支持數據驅動決策
協助製作定期的財務、營運和其他分析報告
為政府機構和其他相關單位提供所需的資料
編制公司的預算及財務預測
收集、管理和分析業務和行業數據,以識別趨勢、風險和機會
處理直屬上級委派的工作
Support data-driven decision making by developing dashboards, visualizations, and reports using business intelligence tools
Assist in the preparation of periodic financial, operational and analytical reports
Provide necessary information for government entities and other stakeholders
Prepare the company’s budget forecasts and financial projection
Collect, manage, and analyse business and industry data to identify trends, risks, and opportunities
Other ad hoc assignments assigned by the supervisor
職位要求Requirements
大學畢業或以上,主修資訊管理、數據分析、工商管理、統計、金融、會計或相關專業
至少一年相關工作經驗,保險業或銀行業優先考慮
具備會計及財務投資的基本知識
懂得使用Power BI的使用經驗者優先
具備 SQL 或資料庫管理知識者優先
熟練運用Microsoft Excel和PowerPoint
具良好的分析和資料解讀能力,以及問題解決、組織和溝通能力
積極主動,能獨立工作,並在壓力下完成任務
良好的中英文書寫及溝通能力
University degree or above in Management Information Systems, Data Analytics, Business Administration, Statistics, Finance, Accounting, or related fields
Minimum 1 year of relevant working experience, preferably in the insurance or banking sectors
Knowledge of accounting and investment principles
Experience with data visualization tools (e.g., Power BI, or similar) is an advantage
Knowledge of SQL or database management is a plus
Proficient in Microsoft Excel and PowerPoint
Strong analytical and data interpretation skills, combined with problem-solving, organizational, and communication abilities
Self-motivated, proactive, and able to work independently under pressure
Claims Handling in both life and non-life business
To implement, maintain and monitor all claims settlement of portfolio to ensure compliance with company standards and procedures
To monitor and control all claims settlement to ensure adequate provision is made for outstanding claims payment for solvency
To evaluate, and make recommendations on Claims Settlement if claims to management
To monitor trends in claims and provide necessary statistical information and reports for senior management and other departments
Preparation of statistical report to the insurance authority, i.e. claims data of Employees Compensation Insurance, Motor Insurance and Medical Malpractice Insurance, etc.
To provide instruction to external professionals like adjusters, surveyors and lawyers with respect to coverage, investigation and ultimate settlement including direct participation in court/mediation and arbitration in claim settlement
To pursue all avenues of recovery including timely recovery of deductibles from insured and to manage subrogation activities
To review policy on setting reserves on a regular basis to ensure adequacy
Initiating and /or attending courtesy visits to meet with important business partners,
To develop and implement claims guidelines/claims manual to all claims staff
To review policy and procedure regarding claims management on a regular basis to ensure adequacy and efficiency and to update claims manual on a regular basis
To provide training for claims staff
To develop /revamp claims system to ensure company’s effectiveness and efficiency in handling claims
To monitor claims services standard from time to time
職位要求 Requirements
大學畢業或以上學歷
10 年以上理賠管理經驗
良好英文及中文的溝通及書寫能力
良好電腦操作技能及文書處理能力,尤其Word 及Excel
優秀的溝通及人際交往能力
良好的分析及理解能力
以客戶為先、積極主動
細心、主動、獨立,並能在壓力下工作
熟悉保險產品和相關法律知識
University graduate or above
10 years’ experience in claims management
Good command of spoken and written English and Chinese
Good knowledge of PC applications, especially Word and Excel
Effective communication and interpersonal skills
Good analytical and comprehension skills
Customer-oriented, pleasant personality
Detail-oriented, proactive, independent, and able to work under pressure
Familiar with insurance products and legal knowledge
精算部 - 高級精算師 Actuarial Department - Senior Manager, Actuarial
Ref. no.: FM.03.022026
職位內容 Responsibilities
監督整個產品和精算功能,工作重點如下:
編製精算估值報告
協助上級管理公司的精算職能
確保專案按時、按預算並達到所需的品質標準完成。
為產品審批委員會和高級管理層提供戰略性的精算建議
制定和實施公司政策和程序
確保精算工作符合監管要求和法規
帶領公司精算團隊並提供指導和培訓
預測金融趨勢並分析相關風險
持續關注和分析保險業的發展趨勢
作為管理層去提供戰略規劃和參與決策制定
監督、制定和批准定價模型、費率建議和產品獲利能力分析
Oversee the whole product and actuarial functions with the following focus:
Preparation of actuarial valuation reports
Assist the supervisor actuarial functions of the company
Ensure that projects are completed on time, within budget, and to the required quality standards
Provide strategic actuarial advice to the product approval committee and senior management
Develop and implement company policies and procedures
Ensure compliance with all regulatory requirements
Lead the actuarial team and provide guidance and training
Prepare financial forecasts and analyze financial risks
Monitor and analyze trends in the insurance sector
Participate in strategic planning and decision-making at executive level
Oversee, develop, and approve pricing models, rate recommendations, and product profitability analysis
8 + years of experience in non-life actuarial and at least 5 years of professional experience as a senior actuary
Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned
Solid experience in product development
Higher education in Mathematics, Actuarial Science or Statistics
Ability to communicate in English and at least one of the official languages (Portuguese or Chinese) (written and spoken)
保單管理部 - 人壽保險核保高級主任 / 主任 Policy Administration Department - Life Underwriting Senior Officer / Officer
Ref. no.: FM.02.112025
職位內容 Responsibilities
負責處理日常保單管理部工作
分析及評估人壽保險申請個案的風險
持續監察現有保單的關鍵風險因素的變化
所有人壽保單文件的妥善管理及紀錄
處理直屬上級/主管委派之工作
Support departmental daily operation
Analyze and evaluate the risks involved in issuing individual life policies
Monitor existing policies for any critical risk factor changes
Keep good record of all life policies' documents
Perform any job duties assigned by reporting manager/supervisor
職位要求 Requirements
大學本科或以上學歷,商業或醫學相關學歷優先
擁有保險各類認證優先
2年或以上壽險公司核保經驗
良好英文及中文(廣東話及普通話)的溝通及書寫能力
良好的分析及理解能力
良好溝通能力、細心、謹慎、主動、獨立,願意學習及團隊合作精神
深入理解核保條款指引及規章及良好職業操守
良好電腦操作技能及文書處理能力,尤其 Word 及 Excel
University Degree or above, majoring in Business or Medical related is highly preferred
Candidates with insurance certification are highly preferred
2 years of life insurance underwriting experience
Good command of verbal and written English and Chinese (Cantonese and Mandarin)
Good analytical and comprehension skills
Effective communication skills, detail-oriented, prudent, proactive, independent, willing to learn and team-work oriented
Deep understanding of underwriting guidelines and regulations and strong professional ethics
Good knowledge of PC applications, especially Word and Excel
退休金部 - 銷售經理 Pension Fund Department - Sales Manager
Ref. no.: FM.02.092025
職位內容 Responsibilities
制定並執行有效的退休金產品銷售策略
識別並鎖定關鍵客戶群,並專注於企業和個人客戶
達到年度目標
與企業客戶和經銷商建立及維持長期合作關係
向客戶進行退休金計劃的推廣和諮詢
滿足客戶需求和處理客戶顧慮,確保客戶滿意度和保留率
此職位直接匯報給業務發展部及需定時完成業務發展部指派的工作
Develop and execute effective sales strategies for our pension fund products.
Identify and target key client segments, focusing on corporations and individuals.
Achieve annual targets.
Build and maintain long-term partnerships with corporate clients and distributors.
Conduct presentations and consultations of pension schemes to clients.
Ensure client satisfaction and retention by addressing their needs and concerns.
This role requires direct reporting to Business Development Department and shall fulfill duties delegated by Business Development Department.
職位要求 Requirements
大學本科或以上學歷,主修金融、市場營銷、傳播學
3年商業銷售,業務發展/退休基金經驗,具金融服務或人壽保險業優先
對退休金產品和市場動態有深入了解
卓越的溝通和表達技巧
能夠與利害關係人建立並維持良好關係
University degree or above, majoring in Finance, Marketing, Communications.
3 years’ experience in commercial sales, business development/Pension Fund, preferably within the financial services or life insurance industry.
Strong understanding of pension products and market dynamics.
Excellent communication and presentation skills.
Ability to build and maintain relationships with key stakeholders.
申請職位 Application
Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).