WYNN PALACE (MACAU) 澳門永利皇宮招聘

僱員關係專員Specialist - Employee Relations (Human Resources) (3082BR)

主要職責

協助僱員關係經理監督僱員關係團隊的運作，並根據公司人力資源政策、標準及程序，確保僱員關係相關日常工作得以有效執行及順利推展

職位介紹

• 按照公司服務標準及電話禮儀，接聽及處理僱員關係熱線來電

• 處理團隊僱員就僱員關係相關事宜提出的查詢、投訴及申訴個案

• 為離職僱員安排及進行離職面談，收集相關意見及反饋

• 協助為被解僱的團隊成員進行離職會議

• 維護及更新僱員離職相關紀錄，確保資料準確及完整

• 編製定期報告，並按需要整理及編製統計報表

• 統籌及支援僱員關係相關活動、講座及計劃，包括僱員支援計劃（EAP）及 WE Volunteer 義工活動

• 協助僱員關係經理準備提交予勞工事務局處理之勞資糾紛個案相關文件

• 按需要協助執行各項人力資源活動、項目及僱員活動

• 執行僱員關係經理指派之其他工作職責及特別項目

職位要求

• 工作經驗：最少 4 年人力資源相關工作經驗，於僱員關係範疇工作者優先考慮

• 教育程度：學士學位或同等學歷，人力資源管理專業優先考慮

• 語言能力：操流利的廣東話、普通話及英語

• 電腦應用：熟悉 Microsoft Office 辦公室軟件，包括 Word、Excel、PowerPoint 及 Outlook（中英文版本）

• 具備良好電腦應用能力，能熟練使用一般辦公及人力資源相關系統。

Job Purpose: Support the Employee Relations Manager in overseeing the Employee Relations function and ensuring the effective implementation of daily operations in accordance with the Company's Human Resources policies, standards, and procedures.

Key Responsibilities

• Handle incoming calls to the Employee Relations hotline according to company standards and telephone etiquette

• Handling walk-in enquiries, complaints or grievances from staff on Employee Relations issues

• Conduct exit interviews for resigned Team Member

• Assist in the preparation of document related to Team Member termination

• Assist in conducting separation meeting for discharged Team Member

• Update and maintain accurate departmental records related to Team Member separation

• Prepare periodical report and compile statistical report if necessary

• Coordinate Employee Relations related seminars and activities such as Employee Assistance Programs and WE Volunteer activities

• Assist the Employee Relations Manager in preparing document for labour dispute cases filed under Labour Department

• Assist in other Human Resources functions and events as needed

• Perform any other tasks assigned by Employee Relations Manager

Competencies and Requirements:

• Experience: Minimum 4 years of experience in Human Resources, preferably with exposure to Employee Relations functions.

• Education: Bachelor’s degree in human resources management or a related discipline preferred.

• Language Ability: Fluent in English and Cantonese, Good command of spoken in Mandarin is an advantage.

• Computer Skills: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook (Chinese and English versions). Comfortable working with HR systems and standard office software.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

僱員關係協調員Coordinator - Employee Relations (Human Resources) (3016BR)

主要職責：履行文書職責，為僱員關係部提供日常行政及營運支援

職位介紹：

• 按照公司服務標準及電話禮儀，接聽及處理僱員關係熱線來電

• 協助處理團隊成員就僱員關係相關事宜提出的查詢、投訴及申訴個案

• 為離職僱員安排及進行離職面談，收集相關意見及反饋

• 維護及更新團隊成員離職相關紀錄，確保資料準確及完整

• 統籌及支援僱員關係相關活動、講座及計劃，包括僱員支援計劃（EAP）及 WE Volunteer 義工活動

• 按需要協助執行各項人力資源活動、項目及僱員活動

• 執行員工關係經理指派之其他工作職責及特別項目

職位要求：

• 工作經驗： 具備至少 2 至 3 年相關工作經驗，於僱員關係範疇工作者優先考慮

• 教育程度： 學士學位或同等學歷，人力資源管理專業優先考慮

• 語言能力： 操流利的廣東話、普通話及英語

• 電腦應用： 熟悉 Microsoft Office 辦公室軟件，包括 Word、Excel、PowerPoint 及 Outlook（中英文版本）。具備良好電腦應用能力，能熟練使用一般辦公及人力資源相關系統。

Job Purpose:

Perform clerical duties, provide administrative support to and assist in the daily operation of the Employee Relations Department.

Daily Operations

• Handle incoming calls to the Employee Relations hotline in a professional manner, following company service standards and telephone etiquette.

• Respond to and assist with walk-in enquiries, complaints, and employee grievances related to Employee Relations matters.

• Conduct exit interviews and gather feedback from departing Team Members.

• Maintain and update accurate records relating to Team Member separations and employee relations cases.

• Prepare periodical report to concerned parties

• Coordinate and support Employee Relations initiatives, seminars, and engagement activities, including Employee Assistance Programs (EAP) and WE Volunteer events.

• Assist with various Human Resources activities, projects, and events as required.

• Provide administrative and operational support to the Employee Relations function.

• Carry out any other duties and special assignments as delegated by the Employee Relations Manager.

Competencies and Requirements:

• Experience: Minimum 2–3 years of relevant work experience, preferably within Human Resources or Employee Relations.

• Education: Bachelor’s degree in human resources management or a related discipline preferred.

• Language Ability: Fluent in English and Cantonese, Good command of spoken in Mandarin is an advantage.

• Computer Skills: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook (Chinese and English versions). Comfortable working with HR systems and standard office software.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Surveillance Operator 系統監察操作員 (3605BR)

主要職責

• 負責透過閉路電視攝錄系統及設備對整個娛樂場進行審查

• 確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

• 必須時常保持高度警惕，反應敏捷及能承受相關之工作壓力

• 儲存所有錄像證據和按照部門制定進行監察，並能提供相關報告

• 向管理層報告所有緊急情況及侵權行為

職位要求

• 具娛樂場系統監察操作員工作經驗者優先考慮

• 熟悉澳門博彩條例和娛樂場各部門的工作程序，並須具編寫報告技巧

• 中學畢業或以上程度

• 能操廣東話，良好英語書寫

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

收益監控審計員 Auditor - Income Control (Gaming Audit) (ID:1582BR)

主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

• 工作經驗：具會計或金融業工作經驗者優先考慮

• 教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

• 技能 / 證書：熟悉審計工作

• 語言能力：操及寫流利英語、廣東話及普通話

• 電腦應用：熟識 MS Office 操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate, and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

• Experience: Experience in accounting, finance or related business field experience preferred

• Education: Bachelor’s degree in accounting, Finance or related business field preferred

• Knowledge/Certificates: Proficient in auditing knowledge and techniques

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員 Butler - VIP Services (ID: 1296BR)

主要職責

• 負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

• Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• •Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

花藝助理技術員 Assistant Floral Technician (ID:1244BR)

主要職責：負責設置酒店各區域的鮮花作品，協助花藝主任及花藝經理妥善完成酒店區域及賓客所需，並維持花藝部工作區域的整潔。

職位介紹

• 於花藝工作間及酒店範圍內工作，負責處理公共區域之簡單枱花及內部訂單，以及切割花莖及擺放鮮花

• 清潔和儲存玻璃器皿以及消毒水桶

• 按日常護理程序保養及更換鮮花，並按需要為鮮花添加或更換清水

• 提供宴會工作及特別節目所需的花藝協助

• 協助製作酒店客房內的花藝作品

• 於收貨時負責接收、處理及存放所有花材，並確保所有鮮花妥善保存於雪房內

• 報告上級有關花材或植物的凋謝或損耗情況

• 經常保持工作間整潔，清理工作間內的垃圾

• 製作枱花及於指定時間把鮮花送到餐廳、個別商店或特定區域

• 接受花藝主任或花藝經理指派的工作

• 協助花藝一級技術員進行日常花藝工作間的工作

• 收回花瓶和花藝器皿

職位要求

• 工作經驗：具一年專業花藝知識優先

• 教育程度：小學程度或同等學歷

• 語言能力：廣東話、普通話或英語

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Manager – English Copywriting

Job Purpose: The Manager – English Copywriting is responsible for developing compelling, brand-aligned written content that elevates the Wynn luxury experience across all guest touchpoints. This role plays a critical part in driving marketing communications, storytelling, and brand voice consistency across digital, print, and on-property channels.

The ideal candidate is a highly creative storyteller with strong attention to detail, capable of translating business objectives into refined, persuasive, and engaging copy that resonates with a luxury audience.

Key Responsibilities

• Content Development & Copywriting

• Create high-quality English copy for a wide range of channels, including:

• Integrated marketing campaigns

• Website and mobile platforms

• Social media and digital advertising

• EDMs (email marketing)

• Press releases and corporate communications

• On-property collaterals (signage, brochures, menus, in-room materials)

• Craft compelling brand narratives that reinforce Wynn’s positioning as a premier luxury destination.

• Ensure all copy reflects consistent tone, voice, and brand standards.

• Campaign & Project Support Collaborate with marketing, design, digital, and PR teams to conceptualize and execute integrated campaigns.

• Translate marketing briefs into clear, effective messaging that drives engagement and conversions.

• Manage multiple projects simultaneously, meeting tight deadlines in a fast-paced environment.

• Editing & Quality Control

• Proofread and edit content to ensure accuracy, clarity, grammar, and brand compliance.

• Review translations and localized content (Chinese/English) to maintain messaging integrity.

• Maintain editorial standards and copy guidelines.

• Brand & Guest Experience Alignment

• Understand Wynn’s luxury brand identity and guest demographics to tailor messaging accordingly.

• Ensure all written materials enhance the overall guest journey and reflect world-class service standards.

Competencies and Requirements

• Experience: Minimum 4–6+ years, preferably in luxury hospitality, integrated resorts, lifestyle, or premium brands.

• Knowledge/Certificates:

• Exceptional command of written English with strong storytelling ability.

• Proven experience writing for luxury, lifestyle, or high-end brands.

• Strong conceptual thinking and ability to develop creative campaign ideas.

• Detail-oriented with excellent proofreading and editing skills.

• Ability to balance creativity with strategic objectives and business goals.

• Strong project management and stakeholder coordination abilities.

• Proficient in leveraging AI tools to enhance copywriting and translation efficiency, with the ability to produce high-quality, contextually accurate content

• Education: Bachelor’s degree in marketing, Communications, Journalism, English, or related field.

• Language Abilities: Fluent in English and Chinese (Cantonese and Mandarin), Knowledge of Korea/Japanese language is a plus but not required.

• Computer Skills: MS Office, Familiarity with digital marketing platforms (CMS, social channels, CRM systems) is an advantage. Basic understanding of GEO/SEO/SEM principles is preferred.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

企業傳訊主任 Officer - Corporate Communications (ID: 2745BR)

主要職責

• 協助並支援高級經理和經理 - 企業傳訊履行於本地和及國際性的公共關係策略，以確保公司的宣傳活動和信息透過與媒體的聯繫和關係獲得正面的宣傳。

職位介紹

• 協助部門經理處理來自本地、區域和國際媒體的咨詢

• 組織和協調媒體參觀、活動拍攝以及其他娛樂活動安排

• 協助部門經理撰寫和翻譯包括新聞稿、公司情況說明書等的新聞材料

• 準備每日新聞報表並協助進行新聞翻譯

• 與指定的公關機構就日常的制定與執行進行溝通和聯絡並保持良好關係

職位要求

• 工作經驗：具最少兩年於大型機構相關工作經驗

• 教育程度：學士學位畢業或以上

• 語言能力：能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用：熟識 Ms Office 軟件操作(中文及英文)

Job Purpose: Support Senior Manager and Manager –Corporate Communication in the implementation of public relations strategies locally and internationally to ensure the companies' events and communications are publicized positively through connections and relationships with media.

Key Responsibilities

• Assist Manager to handle media enquiries from local, regional and international media

• Conduct media tours, organize filming and photoshoots and entertainment

• Assist Manager to draft and translate press material including press releases, property factsheet, etc.

• Preparing daily news report and assist news translation

• Liaise with dedicated PR agency on the daily implementation of communications duties and maintain a good relationship

Competencies and Requirements

• Experience: Minimum of 2 years working experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)

主要職責：創建和製作動態圖形設計、動畫和視頻項目

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少1-2年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.

Job description

• Responsible for creating 2D and 3D motion graphic and animation, video editing and post production

• Creative thinking and storyboard creation for animation, photo and video production

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creativity and in line with the Company brand standard

Competencies and Requirements:

• Experience: 1 - 2 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

值班工程師 Duty Engineer

主要職責

• 確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消

• 防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽技術經理 Manager - Audio Visual

主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。

職位介紹

• 經常檢查餐廳和度假村內活動以監視 AV 設置和輸出

• 根據各部門的要求，規劃視聽活動的操作和維護要求

• 評估視聽需求及監控經營用品和設備需求的庫存

• 開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全

• 通過發現問題並實施適當的解決方案來解決系統和設備問題

職位要求

• 工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)

• 技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識

• 教育程度：學士學位或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢

Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.

Key Responsibilities

• Inspect outlets and events frequently to monitor AV setup and output

• Plan the operation and maintenance requirements of AV activities based on departments’ requests

• Evaluate AV requirements and manage the inventory of operating supplies and equipment needs

• Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety

• Solve systems and equipment issues by identifying problems and implementing appropriate solutions

Competencies and Requirements

• Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems

• Education: Bachelor degree or above

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡師 Barista

主要職責

• 以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。

職位介紹

• 為每位賓客提供高品質的咖啡出品和服務

• 以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議

• 確保所有硬件設備，吧台設備保持清潔及衛生

• 培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客

職位要求

工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗

• 技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮

• 教育程度：中學畢業或同等程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉 MS Office 電腦軟件操作優先考慮

Job Purpose

• Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.

Key Responsibilities

• Prepare high quality coffee for guests, including non-alcoholic drinks

• Clean and tidy the coffee station and equipment frequently

• Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction

• Educate F&B Staff about different beverages and coffee and how to serve them

Competencies and Requirements

• Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage

• Education: Secondary school or equivalent

• Language Abilities: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Knowledge of MS Office an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳服務聯絡員 Butler Dispatch Agent - VIP Services

主要職責

• 負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。

職位介紹

• 須處理從其他部門和賓客的司膳服務請求

• 記錄每天所收到的電話

• 須與賓客服務中心協調溝通，以便及時瞭解賓客所需

• 保持客人的偏好結構和記錄他們的喜好

• 須透徹瞭解整個渡假村的設施及服務

• 須協助及執行高級司膳員所委派的工作

職位要求

• 工作經驗：曾於五星級酒店任職客户服務工作者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操寫流利英語、廣東話及普通話

• 電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮

Job Purpose

• Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.

Key Responsibilities

• Handle requests for butler services from other departments and guests

• Record the number of calls received daily

• Coordinate with the Guest Services Centre to satisfy guests’ requests

• Maintain guests’ preference profiles and track their likes and dislikes

• Know and understand all the resort’s facilities and services

• Assist and perform duties assigned by the Lead Butler

Competencies and Requirements

• Experience: Previous guest service experience in a 5-star hotel an advantage

• Education: Secondary school diploma or above

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

資訊科技部 Information Technology

1. 經理 - 企業解決方案設計 Manager - Enterprise Solutions Design

2. 經理 - 企業軟件開發 Manager - Enterprise Software Development

3. 值班經理 - 資訊科技服務 Shift Manager - IT Services

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設施管理部 Facilities Management

1. 技術員 - 廚房機電裝置 Technician - Kitchen M&E Installation

2. 技術員 - 機電 Technician - E&M

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水療及康體部 Spa & Recreation

1. 髮型師 - Gentlemen's Tonic 美髮中心 Hairstylist - Gentlemen's Tonic

2. 禮賓服務員 - 水療及康體 Concierge - Spa & Recreation

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 經理 - 臻尚業務拓展 Manager - Business Development

2. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

3. 主任 - 臻尚業務拓展 Executive Host - Business Development

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

2. 主任 - 房務 Supervisor - Rooms

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娛樂場餐飲部 Casino Food & Beverage

1. 餐飲助理值班經理 - 管事F&B Assistant Duty Manager – Stewarding

2. 主任 - 管事 Supervisor - Stewarding

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酒店營運部 Hotel Operations

1. 禮賓司 Chief Concierge

2. 助理禮賓司 Assistant Chief Concierge

3. 顧客服務經理Guest Services Manager

4. 主任 - 禮賓Supervisor - Concierge

5. 服務員 - 前台Agent - Front Office

6. 衣帽間服務員 Cloak Room Attendant

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申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

公教中心酒店招聘

公教中心酒店 Catholic Centre Hotel

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

• Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

• Coordinate transportation, tours, dining reservations, and special arrangements

• Oversee luggage handling, guest arrivals/departures, and door greeting services

• Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

• Train and guide team members to uphold service standards and guest satisfaction

• Handle VIP requests and resolve guest issues promptly and professionally

• Build and maintain relationships with external vendors and service providers

• Ensure compliance with hotel policies and local regulations

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• -trong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

• Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

• Handle guest inquiries, reservations, and special requests promptly and professionally

• Assist in training and guiding junior reception agents to maintain service quality

• Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

• Ensure accurate handling of payments, billing, and cashiering procedures

• Maintain a welcoming and professional environment at the reception desk

• Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

• 1-2 years of experience in front office or reception operations within hospitality

• Previous experience in a senior or lead role preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

逸苗醫療集團澳門招聘

逸苗醫療集團，扎根於⾹港、澳⾨及深圳等⼤灣區城市,現營運7間⼤型專科及綜合醫療中⼼，提供跨地域綜合專科⾨診服務。逸苗的專業醫療團隊彙集多個醫學領域精英，包括兒科醫⽣、⼩兒外科醫⽣、⽪膚科醫⽣、整形外科醫生、⽛醫、精神科醫⽣、臨床⼼理學 家、外科醫⽣、泌尿科醫⽣、婦產科醫⽣、乳腺外科醫⽣、全科醫⽣、註冊脊醫、註冊 助產⼠、註冊營養師、國際認證泌乳顧問（IBCLC）、⾔語治療師、職業治療師及註冊護⼠，群賢畢⾄。逸苗醫療集團秉持「誠信為本、病⼈為先」的 經營理念，通過科學化、專業化及國際化的醫學療程，凝聚其專業團隊的⼒量，為我們的客⼾專屬設計頂⾼標準的醫療服務，以及貴賓般的周到豪華體驗。

官方網址: https://luxmed.com.hk/

官方電郵: macau@luxmed.hk

招聘職位：

澳門皮膚科專科 / 整形外科專科 / 醫學美容醫生

薪金：MOP 50,000 - MOP 150,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 顧客諮詢，了解顧客需求及提供醫療專業諮詢服務

• 檢查病人之身體狀況及查閱有關檢驗報告

• 提供皮膚科及醫學美容相關專業建議及治療

• 提供微整治療,包括光子嫩膚、皮秒激光、射頻、超聲刀、埋線、填充針劑

• 熟悉操作電音波及激光儀器(超光子,超皮秒,二氧化碳激光脫疣)

入職要求：

• 具有澳門衛生局頒發有效的執業西醫牌照;

• 臨床醫學學士學位或以上學歷;

• 有皮膚科專科、整形外科專科或醫美經驗者優先；

• 歡迎經驗醫生加入；

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

• 具了解醫美市場生態及競爭分析能力尤佳

初級美容師 / 資深美容師

薪金：平均月薪可達 25K - 35K 以上

包薪：無條件包薪培訓3個月

工作時間：每天8小時工作，最少每週4天工作制

假期：每月例假高達12天,每年最多 21 日有薪年假

條件：澳門身分證、廣東話

工作範圍：

• 熟悉皮膚結構、醫療美容專業知識，熟練生活美容專案操作；

• 耐心、細心瞭解客戶情況，做好相關專案操作及服務;

• 為客人提供專業的面部與身體護理美容療程,如清潔補水、祛痘嫩膚、祛斑美白、面部抗衰、纖體瘦身等儀器

• 瞭解客人所需及跟進療程記錄和效果，保持長遠及良好的關係

• 分析客人皮膚狀況，建議合適護膚方法

入職要求：

• 具良好語言技巧、優質服務態度、積極主動及團隊精神

• 有責任心、守時、有禮，有1-2年或以上相關工作經驗較佳;

• 持專業美容文憑或ITEC證書優先

• 具皮膚科診所或醫美機構經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 要求有良好的溝通談吐，性格溫和，親和力強，責任心強，服務意識強，工作耐心細緻 ；

• 能操流利廣東話,懂英語及普通話者優先考慮

• 可即時上班者可獲優先考慮

醫護助理

薪金：MOP 14,000 - MOP 30,000

工作範圍：

• 協助醫生進行診治療程、準備療程用具及儀器操作

• 辅助醫生進行醫學美容療程

• 為客人提供咨詢服務及醫美皮膚科知識等資訊

• 負責診所日常運作，如預約、登記及處理查詢

• 日常維護及保養診所儀器設備

• 處理日常客戶服務及一般電腦文書工作

• 跟進客戶需求及提供貼心服務

入職要求：

• 1 年或以上工作經驗者優先

• 具診所或醫美機構經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

醫學美容顧問咨詢師

薪金：MOP 20,000 - MOP 50,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 為顧客提供一對一的醫學美容相關知識相關療程服務

• 光子嫩膚、皮秒激光、射頻、超聲刀、埋線、填充針劑

• 提供改善皮膚問題方案

• 能夠提供專業的醫學美容護理知識

• 跟進每位顧客的療程紀錄

• 醫學美容療程銷售及客戶服務

• 美容保養品諮詢銷售及使用建議

• 維護店內客戶良好關係

• 推廣店內各項活動

• 醫美相關現場經驗者佳

• 善溝通協調/需具高度抗壓性 / 刻苦耐勞 / 可承受業績壓力

• 協助醫生進行診治療程

• 負責診所日常運作，如預約、登記及處理查詢

• 為客人提供咨詢服務:疫苗接種、兒科保健及醫美皮膚科知識等資訊

• 處理日常客戶服務及一般電腦文書工作

• 跟進客戶需求及提供貼心服務

入職要求：

• 1 年或以上相關工作經驗

• 具醫美集團工作經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

社交媒體及網絡運營專員

薪金：MOP 18,000 - MOP 30,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期，每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 負責社交媒體帳戶日常管理， 包括文章撰寫、圖片設計 、 視頻製作 、策劃、執行媒體活動等 ( 包括但不限於 YouTube 、 Facebook 、微信、小紅書，抖音、Instagram等）

• 定期對運營內容、數據進行分析，並提供報告及優化方案

• 設計文案,策劃市場推廣方案

• 協助廣告、網站設計和品牌推廣等

• 通過不同宣傳途徑來推動公司活動

• 拍攝及製作短片或設計海報，將內容推廣到社交媒體

入職要求：

• 有 2 年相關工作經驗

• 懂得拍攝及影片剪接 (PS, AI, Premiere/Final Cut Pro)

• 熟悉社交媒體運作 (FB、Wechat、小紅書、IG、YouTube)

• 設計宣傳帖文及海報 (Canva、Photoshop、AI)

• 熟悉社交媒體、港澳及內地網絡文化 ，善於與用戶交流﹔

• 對新事物有學習熱情、對社會事件有洞察能力﹔

• 具備圖片製作與視頻製作能力優先；

• 流利中文(普通話及粵語)及英文讀寫和表達能力；

• 良好溝通技巧、獨立工作能力、抗壓性強

後勤人員(房務清潔後勤人員)

薪酬範圍：MOP 9,000 – 14,000（按經驗而定）

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作職責：

• 拍照影相：經培訓及考核後負責拍攝術前照片及術後照片

• 房間清潔與整理：更換床單、被單、枕袋、毛巾等；清潔房間與衛浴，確保整潔、無塵、無異味

• 公共區域保養：保持環境衛生、拖地及吸塵，維持前台、走廊、等候區整潔有序

• 補充與盤點：定期補充紙品、毛巾、一次性床單與消耗品，做好數量盤點與交接

• 設施巡檢與報修：及時發現並上報房內與公共區域設施損耗/故障，跟進維修安排

• 衛生與安全：嚴格按內部SOP執行清潔、消毒與垃圾分類流程，達到醫療級衛生與安全標準

• 協作與支援：配合前台/醫護/運營部門工作節奏，於高峰時段快速支援，確保客人良好體驗

入職要求：

• 1年或以上清潔/房務相關經驗；具診所、醫美或美容中心經驗更佳

• 細心主動、誠信守時、具高度責任感與良好個人品格

• 良好溝通能力與團隊合作精神，能按SOP嚴格執行並維持高標準

• 語言：流利廣東話；懂普通話/英語者優先

• 可即時上班者優先考慮

客服接待員

薪酬範圍：MOP 12,000 – 16,000（按經驗而定）

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作職責：

• 迎賓接待：主動、專業地接待客人，營造高端舒適體驗

• 介紹與引導：向新客戶介紹集團背景、資質與療程/產品，安排諮詢與動線引導

• 客戶關懷：縮短無效等待、提供禮賓服務，及時處理即時需求與反饋

• 跨部門協作：與醫護、顧問及前台同事緊密銜接，確保流程順暢

• 行政支持：處理日常前堂及文書工作，維持整體環境整潔、安全、和諧

• 活動與優惠：落實公司推廣及優惠政策，協助客戶了解最新資訊

• 服務質量：收集並完成客戶服務評價，提出即時改善建議

入職要求：

• 1年或以上前堂/客服/酒店/零售/醫美或診所接待經驗優先

• 高中或以上學歷，具良好儀容與專業形象

• 個人特質：細心主動、勤快務實、責任心強、待客有禮、有愛心、誠信正直

• 技能能力：溝通與應對得體、具服務熱誠與團隊合作精神、能在快節奏環境下保持品質

• 語言能力：流利廣東話；懂普通話及英語者優先

• 可即時到職優先考慮

• 喜歡與人交流、以客為先，樂於為客人創造愉悅體驗

• 重視流程與細節，能主動發現問題並推動改善

• 願意學習醫療與醫美基礎知識，配合公司專業培訓

員工可享有完善福利包括：

• 國際級皮膚科及醫美專家導師主導在職有薪培訓

• 佣金制度、出勤獎金

• 有薪年假及例休假

• 專業培訓、進修資助、介紹人獎金

• 免費皮膚醫美及醫療福利

• 員工及親友療程及產品優惠、生日及節日禮物等

工作時間：

• 工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

• 假期：每月 6 日假期,每年最多 21 日有薪年假

• 上班地點：南灣商業區

申請方式：

1. 電郵：macau@luxmed.hk

2. 微信：LM52033826

NEW YAOHAN 澳門新八佰伴招聘

New Yaohan is the only and well-loved all-in-one department store in Macau. Growing with our shining city, it is our mission to serve the local residents and our visitors.

We strive and thrive to become the premier in retail industry, as well as a trustworthy and sustainable business to our employees, partners, customers and the community.

In our rapid growing market, our long-standing heritage sets us apart from the strong market competition. With our long-established brand name in Macau, we are determined to be the most recognized retailer in Macau, the entertainment capital and named “Las Vegas of the Oriental”.

To cope with our rapid growth, we are looking for high caliber individual for the following position:

全職工作機會：

A：

1. Accounting Manager

➤ Details 了解詳情

B：

2. Brand Development Officer

➤ Details 了解詳情

D：

3. Director of Electrical Appliance Department

➤ Details 了解詳情

S：

4. System Support

➤ Details 了解詳情

5. Senior Manager of Cosmetics Department

➤ Details 了解詳情

T：

6. IT Application Service Analyst

➤ Details 了解詳情

7. IT Infrastructure Service Engineer

➤ Details 了解詳情

8. Thermos全職推廣員

➤ Details 了解詳情

Others：

9. 管理見習生 - 美食廣場

➤ Details 了解詳情

10. 電器技工

➤ Details 了解詳情

11. 零售營運助理

➤ Details 了解詳情

12. 日本料理廚師

➤ Details 了解詳情

13. 泰式料理廚師

➤ Details 了解詳情

14. 甜品廚師

➤ Details 了解詳情

15. 飯堂廚師

➤ Details 了解詳情

16. 燒味 / 斬料廚師

➤ Details 了解詳情

17. 韓式料理廚師

➤ Details 了解詳情

18. 點心廚師

➤ Details 了解詳情

19. 鐵板廚師

➤ Details 了解詳情

20. 食物處理員

➤ Details 了解詳情

21. 木工

➤ Details 了解詳情

22. 理貨員

➤ Details 了解詳情

23. 壽司師傅

➤ Details 了解詳情

24. 貴賓客戶服務主任

➤ Details 了解詳情

25. 收銀員

➤ Details 了解詳情

26. 廚房助理

➤ Details 了解詳情

27. 銷售顧問 / 售貨員

➤ Details 了解詳情

28. 美食廣場中菜廚師

➤ Details 了解詳情

We offer competitive remuneration package including meal allowance, medical scheme, discretionary bonus, double pay and pension fund with excellent career exposure opportunities to the right candidate.

Apply Now :

Interested parties, please apply with full resume in MS Word format with present and expected salary via e-mail to hr@newyaohan.com

(Personal data collected will be used for recruitment purpose only)

Company website : www.newyaohan.com

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APPLY NOW 快速申請職位：

澳門建築材料及工程公司誠聘

Project Coordinator 工程協調員

工作範疇：

• 負責工程協調，倉庫管理

能力要求：

• 大專畢業，具一年或以上工作經驗

• 需外出工作，文件交收

• 良好的溝通能力

• 熟悉MS Office, 中英文程度良好

• 備有電單車及私家車車牌

申請方式：

皇朝區工作，有意者請將履歷、近照、要求待遇等電郵至 newpost.mo@gmail.com。

Xin Kang Heng 新康恆集團有限公司招聘

新康恆集團有限公司誠聘：

市場推廣助理 (Marketing Assistant)

要求：

• 本澳居民，具澳門輕型汽車駕駛執照

• 具學士或以上學歷，修讀新聞廣告、市場行銷等專業優先

• 具有良好溝通技巧，流利粵話、普通話及基本英語對答

• 具中、英文閱讀及書寫能力

• 熟悉Photoshop、AI及電腦文書軟件操作

• 有一年以上市場推廣或活動統籌等工作經驗優先

• 對汽車行業感興趣

• 能獨立完成上級安排的工作

銷售顧問 (Sales Representative)

要求：

• 高中或以上程度

• 本澳居民，具澳門輕型汽車駕駛執照

• 具有良好溝通技巧，流利粵語、良好英語及普通話

• 能夠與客人建立及保持良好關係

• 積極主動，活力，熱情及服務態度誠懇

• 對汽車行業感興趣

• 有高端品牌銷售及相關經驗者優先

申請方式：

有意者請將個人履歷、近照、澳門聯絡電話及期望待遇

電郵至：cheriewong@xkhhl.com

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售後服務職位

售後服務助理

• 本澳居民，具澳門輕型汽車駕駛執照

• 高中畢業或以上

• 熟悉一般電腦操作

• 對汽車行業感興趣

• 自律、具責任心、刻苦耐勞

• 能獨立處理日常工作

• 具備相關客戶服務或汽車維修相關經驗優先考慮

汽車維修技術助理

• 本澳居民，具澳門輕型汽車駕駛執照

• 具備汽車工程或機械工程學位者優先

• 熟悉一般汽車保養、維修及診斷工作

• 主動積極、負責任，並具備優良的溝通技巧

• 具備良好的粵語、英語及普通話聽說讀寫能力

申請方式：

對售後服務職位有意者請將個人履歷、近照、澳門聯絡電話及期望待遇

電郵至：stanleymok@prosperity.com.mo

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集團旗下品牌及公司：

MOME Limited 澳門招聘

MOME澳動傳科是澳門一間提供全方位市場推廣及媒體廣告服務的公司，我們的團隊擅長以創新的意念，透過利用我們的視像媒體平台、管理媒體投放、研發O2O互動方案等，協助客戶及其品牌與目標客戶群進行互動和宣傳。我們致力為客戶提供一站式媒體及營銷方案。憑藉我們的專業知識和優質服務，MOME澳動傳科現已成為澳門、香港以及內地多個大型企業的首選。

網址：http://mome.mo

新聞編輯 Chief News Editor / Head of News Content（Social-first）

Monthly Salary: HK$30,000 - HK$45,000

Location: Macau & Hong Kong（Relocation opportunity from Hong Kong）

Team: Founding Team

🌞 Role Overview

• We are launching a next-generation social-first news platform in Macau, targeting the Greater Bay Area audience. This role is part of the founding team and will play a critical role in building the platform’s editorial direction, content system, and audience growth strategy from the ground up.

• This is not a traditional newsroom position. We are looking for someone who understands how news content performs on social platforms and can translate news into engaging, high-impact digital formats.

🌞 Key Responsibilities

• Define and lead the overall content strategy, with a strong focus on social media distribution (Facebook, Instagram, YouTube, short-form video platforms)

• Build and manage the editorial team, including workflow design, performance management, and team culture

• Oversee daily news operations, including story selection, editorial planning, scripting, and publishing

• Develop scalable content formats such as short-form video news, explainers, and feature storytelling

• Ensure all content meets high standards of accuracy, editorial integrity, and compliance with Macau media regulations

• Monitor content performance and audience data, continuously optimizing for reach, engagement, and retention

• Identify trending topics and manage breaking news with strong editorial judgment and risk awareness

• Establish and maintain relationships with government bodies, media partners, and key stakeholders to strengthen content access and distribution

🌞 Requirements

• 6–10+ years of experience in journalism, digital media, or content platforms, with at least 3 years in a leadership role

• Proven experience in building, launching, or scaling a digital media platform, online news outlet, or content-driven social media brand

• Strong understanding of social media ecosystems, including content formats, algorithms, and audience behavior

• Hands-on experience in video content production and digital storytelling

• Excellent editorial judgment with the ability to balance speed, accuracy, and risk management

• Familiarity with the Greater Bay Area / Macau context is a strong advantage

• Fluent in Chinese; English proficiency preferred

🌞 What We Offer

• Founding team opportunity to build a new media platform from 0 to 1

• High level of ownership over content strategy and product direction

• Exposure to cross-border media development (Hong Kong × Macau × GBA)

• Competitive salary package (aligned with experience) + performance incentives

🌞 Who We Are Looking For

• Someone who sees news as a product, not just content

• Someone who understands how to make news travel on social media

• Someone who is excited to build, not just manage

社媒運營專員 Social Media Operations Specialist

職位概述

本公司正招募一名社媒運營專員，全面負責公司各社交媒體渠道的日常運營與推廣工作。成功入選者將運用數據驅動思維，提升社交媒體的覆蓋率、互動率及粉絲增長，並以生動、具感染力的文案及創意內容，傳遞公司的新聞及媒體品牌形象。此職位為公司數碼擴展計劃的關鍵成員，適合有志投身新媒體行業、熱衷數碼增長的人才。

主要職責

• 管理 Instagram、Facebook、YouTube. 視頻號的日常發布與排期

• 撰寫各平台帖子文案、標題及標籤策略，優化自然觸及率

• 監控每條視頻的播放量、完播率、互動率，每周整理數據報告

• 管理留言互動，建立粉絲社群關係

• 追蹤熱點話題，識別可快速響應的即時創作機會

• 協助策劃與本地KOL或機構的合作聯動

• 研究競品賬號動態，持續優化內容策略

職位要求

• 1 - 3 年社交媒體運營、數字營銷或相關工作經驗

• 深度使用 Instagram、Facebook、YouTube，熟悉各平台算法邏輯

• 具備基礎視頻剪輯能力

• 數據敏感，能讀懂 Meta Business Suite 及 YouTube Analytics 報告

• 文案寫作靈活，能用粵語/中文寫出有傳播力的標題和帖子

• 對新聞資訊類內容有興趣，反應敏捷

• AI內容工具使用經驗為加分項

薪酬福利

• 福利保障：享有澳門政府假、帶薪年假、社保、節日福利等

• 團隊氛圍：溝通直接高效，無複雜層級內耗，工作氛圍和諧

• 職業發展：平台資源優質，晉升空間廣闊。

銷售經理 (Account Service Manager)

📌 主要職責：

• 依據公司整體業務戰略，制定澳門本地媒體廣告、營銷推廣業務的銷售計劃，拆解團隊業績指標，統籌推進執行，確保部門整體銷售目標達成。

• 負責高端客戶、大客戶開發與維護，洽談核心商務合作，簽訂合作合同，推進項目落地與款項回款，把控整體銷售業務進度。

• 管理銷售團隊，帶領、督導銷售專員開展客戶開發、業務推廣、簽單維護等工作，一對一指導團隊成員業務開展，解決團隊工作難題。

• 規範銷售流程，制定銷售考核標準，跟蹤團隊及個人業績完成情況，統計銷售數據，定期匯報工作進展，優化銷售策略。

• 把控客戶服務質量，維護長期穩定的客戶合作關係，挖掘客戶深度合作需求，提升公司品牌口碑與市場佔有率。

• 關注澳門本地市場行情、競品動態，及時調整銷售策略，整合內外資源，拓寬業務渠道。

• 負責銷售團隊日常管理、人員帶教與技能培訓，營造高效協作的團隊氛圍，完成上級下達的各項管理工作。

📌 任職要求：

• 大專及以上學歷，3年以上澳門本地廣告、媒體、營銷行業銷售經驗，2年以上銷售團隊管理經驗。

• 熟悉澳門本地商業市場，擁有豐富的行業客戶資源與商務渠道，精通媒體廣告銷售全流程。

• 粵語、普通話、英文讀寫流利，具備出色的商務談判、團隊管理、溝通協調與問題解決能力。

• 目標感強，具備強大的責任心、執行力與抗壓能力，擅長團隊帶教、業績管控與策略規劃。

• 熟悉銷售團隊運營管理，工作主動積極，商業思維敏銳，為人穩重正直。

• 遵守公司各項規章制度，服從上級工作安排。

📌 薪酬福利：

• 薪資結構：底薪兩萬+業績提成+績效獎金，薪酬待遇優厚

• 福利保障：享有澳門法定節假日、帶薪年假、社保、節日福利等

• 團隊氛圍：溝通直接高效，無複雜層級內耗，工作氛圍和諧

• 職業發展：平台資源優質，晉升空間廣闊，享有專屬管理培訓。

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

業務拓展經理（Business Development Manager）

📌 主要職責：

• 依據公司發展戰略，結合澳門本地市場行情，制定業務拓展計劃與業績目標，開拓媒體運營、品牌合作、廣告宣傳等相關業務。

• 負責澳門本地客戶開發、商務洽談、合約簽訂及項目落地，維護政府、企業、社團等客戶資源，穩固長期合作關係。

• 挖掘市場合作機會，制定個性化合作方案，跟進項目執行、款項回收，確保完成各項業績指標。

• 跟蹤澳門傳媒行業動向、市場需求及競品信息，優化業務策略，拓展合作渠道，提升公司市場佔有率。

• 協調內部團隊推進合作項目落地，做好客戶後續服務，提升客戶滿意度，維護公司品牌口碑。

📌 職位要求：

• 大專及以上學歷，市場營銷、商務管理、傳媒類相關專業優先。

• 3年以上澳門本地傳媒、廣告、商務拓展相關工作經驗，熟悉澳門市場環境，擁有本地客戶資源者優先。

• 具備獨立客戶開發、商務談判、項目推進能力，熟悉商務合作全流程，業績能力突出。

• 為人敬業負責，溝通協調能力強，思維靈活，抗壓性好，有較強的責任心與服務意識。

• 粵語、普通話流利，精通繁體中文書寫，熟悉澳門本地商業運作規則。

📌 薪酬福利：

• 薪酬結構：底薪兩萬+ 以及業務拓展成果及合作專案落地情況發放績效獎金；

• 福利保障：享有澳門法定節假日、帶薪年假、社保、節日福利等；

• 發展支持：提供專業業務培訓、行業資源扶持，完善內部晉升通道；

• 團隊氛圍：資源共享，助力個人商務資源積累。

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

動畫設計師（ Full Time / Part Time ）

📌 工作內容：

• 設計Motion Graphics 動畫Storyboard

• 動態製作

• 影片caption template 製作

📌 職位要求：

• 熟悉使用Adobe After Effect、illustrator 等動畫製作軟件

• 具有一定美感，能團隊協作，按時完成工作任務。

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

影片後製
（ Full Time / Part Time ）

📌工作內容：

• 負責不同節目影片的剪輯、後製動效、調音調色等

• 協助製定影片拍攝方案、腳本撰寫

• 需外出協助影片拍攝

📌職位要求：

• 熟悉拍攝、錄影及後期製作的各種技巧及後製軟件

• 大學及以上學歷，編導、影視製作、新聞或中文等相關專業，經驗豐富者不限學歷；

• 良好讀寫中文及英文的語言能力

• 工作細心、責任心強、善於溝通、能獨立完成項目、有團隊協作精神，能按時完成工作任務。

• 具備採、編、導、拍等專業能力者優先考慮

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

影片攝影師（ Full Time / Part Time ）

📌工作內容：

• 主要負責不同影片的拍攝、後製等

• 協助製定影片拍攝方案、分鏡等

• 需具定程度影片後製能力

📌職位要求：

• 熟悉拍攝、錄影及後期製作的各種技巧

• 大學及以上學歷，編導、影視製作、新聞或中文等相關專業，經驗豐富者不限學歷；

• 良好讀寫中文及英文的語言能力

• 工作細心、責任心強、善於溝通、能獨立完成項目、有團隊協作精神，能按時完成工作任務。

• 具備採、編、導、拍等專業能力者優先考慮

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

影片編導

📌工作內容：

• 負責不同影片或節目的拍攝編導、腳本撰寫

• 影片後期製作，包括影片剪輯、調音調色等

📌職位要求：

• 熟悉拍攝、錄影及後期製作的流程

• 具一定審美及腳本創作能力

• 大學及以上學歷，編導、影視製作、新聞或中文等相關專業，經驗豐富者不限學歷；

• 良好讀寫中文及英文的語言能力

• 創作力強、思維活躍、善於溝通、工作細心、有團隊協作精神，能按時完成工作任務。

• 具備採、編、導、拍等專業能力者優先考慮

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

AIGC 工程師

📌 工作內容：

• 負責影片類 AIGC 內容生成，包括腳本優化、AI 畫面生成、影片剪輯與調校等相關工作

• 完成海報、長圖、社交媒體素材等平面類 AIGC 內容製作，優化生成效率與視覺效果

• 參與 AI Agent 搭建與迭代，設計並實現適配影視、平面內容生產場景的智能代理功能

• 與設計、運營、策劃團隊協同溝通，理解需求並輸出符合標準的 AIGC 內容，優化生產流程

📌 職位要求：

• 具備 AIGC 內容生成、AI Agent 開發相關經驗，有影視或平面內容生產領域實戰經驗者優先

• 熟練掌握主流 AIGC 工具，瞭解常見大語言模型及 Agent 框架使用邏輯

• 具備基礎的影片剪輯或平面設計能力，能夠識別並把控內容視覺質量

• 具備良好的邏輯思維與團隊協作能力，能夠高效推進項目並按時交付任務

• 對 AIGC 技術趨勢有敏感度，樂於探索新工具、新方法優化內容生產鏈路

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

369 合伙小鎮澳門招聘

1. 金融範疇（澳門趣道投資基金管理股份有限公司）

1.1 投資經理助理/初級投資經理 一級市場

工作職責：

• 協助挖掘篩選一級市場優質專案，參與專案儲備與評估

• 配合完成行業調研、盡職調查及相關報告撰寫

• 輔助參與專案談判、投後管理等相關工作

• 協助維護合作關係，拓展投資管道、積累行業資源

薪酬待遇：面談

聯繫人：李女士

聯繫電話：（86）13600090067（微信同號）、（853）62338754

1.2 投資經理助理/初級投資經理 二級市場

工作職責：

• 協助制定二級市場投資策略，參與投資組合搭建與管理

• 配合完成宏觀、行業及個股調研，撰寫相關分析報告

• 輔助監控持倉風險，跟蹤市場動態並回饋調整建議

• 協助對接外部資源，收集市場資訊、積累行業人脈

申請條件：

• 生物醫藥、金融、經濟、法律、管理等相關專業優先

薪酬待遇：面談

聯繫人：李女士

聯繫電話：（86）13600090067（微信同號）、（853）62338754

1.3 行政專員（澳門本土人士優先）

工作職責：

• 負責流程落地、文書、會務外聯，人事行政支持等，以確保辦公高效運轉

• 協助財務經理日常的單據整理、發票管理、基礎賬務錄入等

薪酬待遇：面談

聯繫人：李女士

聯繫電話：（86）13600090067（微信同號）、（853）62338754

2. 教育範疇

2.1 Project Executive

申請條件：

• 大學畢業，良好中英文水準

• 經驗不拘，應屆畢業生均可

工作職責：

• 負責處理來自澳門的各類客戶查詢，跟進所有澳門項目的進展經驗不拘，應屆畢業生均可

• 了解公司項目在澳門的發展情況，並作出即時滙報

應徵者請將履歷、要求待遇及近照等郵至 benny@knights.com.hk

2.2 行政及客服文員（全職）

申請條件：

• 持有澳門居民身份證；

• 全日制本科大學生/大專或以上學歷；

• 處事謹慎細心, 性格開朗, 良好顧客服務技巧；

• 熟練使用微軟辦公室軟件優先；

• 有相關工作經驗優先。

工作職責：

• 處理中心客服工作；

• 排課程時間表；

• 協助宣傳策劃工作；

• 協助處理中心日常行政；

• 協助整理課程教案。

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 admin@369cooptown.net

2.3 小學補習老師（兼職）

申請條件：

• 中學畢業或以上；

• 勤快，主動，可以獨立自主工作；

• 有責任感，有相關工作經驗優先；

• 修讀理科 或 英語專業優先。

工作職責：

• 指導及核對小學學生功課；

• 溫習校内測驗及考試；

• 到學校接學生（如需要）；

• 跟進學生溫習進度並適時作出調整。

設有全勤獎金及個人績效獎金（高達MOP$3000）有意請電郵個人履歷至 mae_leong@macauplatoedu.com

2.4 各科補習老師

工作職責：

英文老師

• 教授中學英文，能教授IELTS雅思、A level優先

會計/科學/物理/化學老師

• 教授中學會計/科學/物理/化學測驗及考試內容

數學老師

• 教授中學數學，能教授高中或英文學校數學優先

中文老師

• 教授中小學生中文，能教授四校、普通話優先

以上職位崗位要求：

• 男女不限, 歡迎大學生應徵, 本科學歷以上優先

• 教學有熱誠、工作認真負責、抗壓能力高者優先

如有意請致電 6885 3138 或 電郵個人履歷至 overpasseducation@gmail.com

3.科技範疇

3.1 高級會計主任

申請條件：

• 本科及以上學歷，財務、會計、金融等相關專業優先；

• 持LCCI中級/ CPA/ ACCA/ CMA專業資格者優先；

• 5年以上會計工作經驗；

• 熟悉本地財務、稅務法律法規和會計準則；

• 良好的溝通及協調能力，能夠與內外部有效溝通；

• 良好的中英文書寫及溝通能力；

• 高度的責任心、職業道德和合規意識。

工作職責：

• 負責公司日常賬務處理、審核會計憑證；

• 編製及分析個體及合併財務報表，協助管理層進行決策;

• 資金調度與管理、銀行往來相關業務;

• 覆核及處理各項稅務申報，及時繳納稅費;

• 協助建立和優化財務制度、流程及系統;

• 提供財務支援，協助其他部門完成目標;

• 配合會計師年度審計;

• 完成上級交辦的其它任務。

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 kristineu@guiamacau.com

3.2 商業策劃員

申請條件：

• 本科學歷，主修商業、經濟、統計或相關學優先;

• 至少2年相關工作經驗；

• 熟悉市場調研方法和技巧，能夠設計和執行市場調研項目；

• 具備較強大的戰略規劃和業務發展能力；

• 具備項目管理經驗，能夠同時處理多個複雜項目;

• 良好的財務管理能力，能夠有效控制項目預算與成本。

• 優秀的談判能力，能夠與內部、外部合作夥伴和投資者有效溝通;

• 優良的團隊合作精神；

工作職責：

• 負責收集市場數據和資訊，包括市場調研報告、行業分析、競爭對手分析等；

• 監控行業趨勢和競爭對手動態，向管理層和相關部門提供定期數據分析報告；

• 與各部門合作，支持業務決策和項目實施；

• 監控項目進展，及時調整計劃以應對變化, 確保項目按時完成並達到預期目標；

• 根據公司戰略目標，提出創新項目建議，推動企業成長；

• 與高層管理團隊合作，制定和優化公司戰略規劃；

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 kristineu@guiamacau.com

3.3 產品銷售員

申請條件：

• 大專以上學歷，市場行銷或相關專業，2年或以上銷售工作經驗；

• 具上進心、有責任感、良好溝通技巧；

• 有熱誠、積極、樂於自我增值；

• 具有相關茶葉類知識或科技行業知識及具備敏銳的市場分析及判斷能力優先。

工作職責：

• 負責相關產品銷售，完成公司銷售目標；

• 參與完善和協助公司進行銷售策劃；

• 與客戶建立戰略合作關係；

• 維護合作夥伴關係，公關關係，供應鏈/服務鏈的管理。

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 admin@369cooptown.net

4. 產業孵化範疇

4.1 專業會展設計師/展覽設計師（急招）

申請條件：

• 設計相關專業畢業，熟練操作各種設計軟體及敏銳的審美觸覺和空間思維能力；

• 能獨立完成立體效果圖和施工圖；

• 具備相關工作經驗者優先。

• 負責會展現場協調工作

工作職責：

• 負責展廳設計規劃，公司產品應用的配套設計；

4.2 活動策劃專員

申請條件：

• 具社團或相關工作經驗者優先；

• 有責任心和獨立工作能力；

• 較強的人際溝通和對客戶的維護能力；

• 熟練運用Word、Excel、PPT、Photoshop 、Illustrator等office辦公及設計軟件；

• 品德良好，踏實認真，有良好的職業道德和團隊精神。

工作職責：

• 獨立完成活動企劃撰寫及執行統籌、預算掌控及結案報告；

• 舉辦各式線上線下活動、生活客服、傳遞組織核心價值；

• 跟進活動項目，保證活動組織的正常有序；

• 根據活動安排計劃，協調組織公司及客戶的各類活動工作；

• 日常行政和文書處理；

• 社交媒體的維運與推廣；

• 訪客接待、電話接聽、回覆微信、文件收發。

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4.3 內地政策專員

申請條件：

• 了解大灣區及內地相關政策；

• 具社團或相關工作經驗者優先；

• 有責任心和獨立工作能力；

• 較強的人際溝通和對客戶的維護能力；

• 熟練運用 Word、Excel、PPT 等辦公軟件；

• 品德良好，踏實認真，有良好的職業道德和團隊精神。

工作職責：

• 負責創新創業、企業支援等政府部門產業政策信息收集；

• 負責瞭解國內行業動態和和政策風向， 為公司戰略規劃和業務佈局提供核心支撐；

• 獨立完成政策調研及分析報告撰寫；

• 根據國家政策及公司需要，編寫專案申報材料，使得企業充分享受政策支援；

• 日常行政和文書處理。

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4.4 項目助理

申請條件：

• 大專或以上學歷；

• 2年或以上的行政工作相關經驗；

• 具備良好的中英文商務書寫、溝通能力和執行能力；

• 學習能力強、辦事效率高，對待工作有責任心、能抗壓。

工作職責：

• 協調主管商務洽談工作，並做好相關資料的整理準備工作；

• 協助主管開展專案有關的工作 (包括資料收集、資料檢查等)；

• 配合上司處理外部公共關係（政府、客戶等）；

• 協助上司完成推進專案進程的相關工作。

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4.5 項目管理培訓生

申請條件：

• 大學本科及以上學歷，商業、市場營銷、財務管理或統計學專業優先；

• 具有較強的計算、分析和解決問題能力的商業頭腦；

• 優秀的溝通和演講技巧；

• 良好的團隊合作精神，能夠與組織不同級別的員工有效合作；

• 學習能力強，有上進心，主動性強；

• 流利的中英文口語和書面語；

• 有普通話等級證書或其他外語程度證明者優先；

• 精通電腦操作。

工作職責：

• 收集專案相關行業動態、政策方針、專案要求等資料，並進行文字彙總、整理、錄入或編寫申報材料；

• 進行市場調查，搜集目標客戶資訊、資料，並進行整理分類；

• 協助專案經理進行專案前期拜訪、立項跟進、招投標和合同簽訂等工作；

• 查找、搜集、整理公司已有的專案申報資訊，並與相關部門進行溝通與協調；

• 負責專案的進度管理，及時上報解決專案進程中出現的問題；

• 建立並維護良好互信的客戶關係。

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4.6 法律及商務助理

申請條件：

• 大學畢業，法學或公共行政學士學位，並具有商業法/國際法的知識或證書 (澳門的學士學位優先)；

• 瞭解澳門各部門申請及提交檔的流程；

• 有2年或以上相關領域工作經驗者優先；

• 流利的英語和廣東話書面和口語，懂葡萄牙語優先；

• 熟悉電腦操作，包括MS Word，Excel和中文文字處理。

工作職責：

• 解答及處理有關法律問題的諮詢；

• 處理有關商務文件及申請手續工作；

• 跟進各商務文件申請的進度；

• 撰寫公司的商務文件及信件;

• 收發、整理和保管檔檔案資料。

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4.7 產品銷售員

申請條件：

• 大專以上學歷，市場行銷或相關專業，2年或以上銷售工作經驗；

• 具上進心、有責任感、良好溝通技巧；

• 有熱誠、積極、樂於自我增值；

• 具有相關茶葉類知識或科技行業知識及具備敏銳的市場分析及判斷能力優先。

工作職責：

• 負責相關產品銷售，完成公司銷售目標；

• 參與完善和協助公司進行銷售策劃；

• 與客戶建立戰略合作關係；

• 維護合作夥伴關係，公關關係，供應鏈/服務鏈的管理；

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4.8 推廣及銷售培訓生

申請條件：

• 大學畢業；

• 流利的中英文書面和口語；

• 雄心勃勃，在快節奏和目標驅動的環境中茁壯成長；

• 能夠在壓力下有效工作並保持積極的態度；

• 高度精力充沛，主動，足智多謀，靈活性和具自我激勵的方法，以實現業務目標和個人成功；

• 快速學習者和團隊合作者；

工作職責：

• 接受顧客詢問或主動提供商品/服務介給顧客，向客戶示範操作方法，顯示商品的優點，以協助顧客選擇；

• 跟進處理銷售及售後服務，與客戶保持良好關係；

• 整理陳列商品及維持場所的整潔度；

• 定期統計銷售情況、盤點貨品存量及撰寫業務報表。

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4.9 行政及人事專員

申請條件：

• 大學本科及以上學歷，企業管理、人力資源管理相關專業優先；

• 具有行政及人力資源相關經驗至少 1年以上；

• 熟悉澳門人力資源相關法規；

• 能夠妥善地組織協調各類工作，具備極強的協調能力；

• 熟識MS Office，包括Word、Excel和PowerPoint。

工作職責：

• 負責人力資源相關支持工作包括發薪、薪酬福利、各渠道招聘及員工合約管理、工作簽証辦理等；

• 各部門員工關係維護，促進工作效率提高；

• 負責完善和跟進公司人力和行政管理規章制度；

• 完成公司管理層下達各項工作指標及日常人力行政工作。

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4.10 會計助理

申請條件：

• 財務、會計專業且持有會計證；

• 有 1 年以上財務會計工作經驗優先；

• 熟悉會計報表的處理，會計法規和稅法，熟練使用財務軟體、Word、Excel 等辦公軟體；

• 工作細緻，對數字敏感，責任感強，具備良好的溝通能力、團隊精神。

工作職責：

• 協助入帳、計算工資、簿記工作；協助稅務計算工作；

• 核對及編製財務報告及預算；

• 負責記帳憑證的裝訂、保存、歸檔財務相關資料；

• 負責開具各項票據及處理日常支出、費用報銷等工作；

• 協助上級處理各項事務；

• 協助外勤等工作。

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4.11 行政助理

申請條件：

• 大專或以上學歷；

• 有 2 年或以上的行政工作相關經驗優先；

• 具有良好溝通能力和執行能力，有責任心且能獨立完成工作；

• 熟練運用 Word、Excel、PPT 等 Office 辦公軟體；

• 具備英語書寫和溝通能力者優先；

• 品德良好，踏實認真，有良好的職業道德和團隊精神；

工作職責：

• 負責一般文書、公司行政類事務執行工作，包括文件整理、資料歸檔、設備維護等；

• 協助上級安排日常工作，包括會議安排、行程安排、文件管理等；

• 完成上級交辦的其他工作。

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4.12 平面設計助理

申請條件：

• 具備全日制大專或以上學歷，平面設計、美術相關專業優先；

• 熟悉使用各類製圖軟體，如 Photoshop、Illustrator、Indesign 等；

• 具備 1 年或以上相關工作經驗；

• 具備良好的溝通能力和學習能力；

• 具備良好的組織紀律性及團隊配合意識。

工作職責：

• 參與創意討論，配合其他市場推廣項目的執行；

• 負責公司各項宣傳的設計美化及文案編寫工作，能獨立完成各類設計工作；

• 可根據公司策劃思路和銷售概念獨立完成個案，充分理解創意意圖並準確體現於創意設計中；

• 收集並整理與公司相關的圖片及資料，方便後續使用；

• 負責其他設計相關的工作及完成領導交辦的其他事項。

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4.13 電腦技術支援員

申請條件：

• 具備全日制大專或以上學歷，計算機相關專業優先；

• 具備 1 年或以上相關工作經驗；

• 具備良好的溝通能力和學習能力；

• 具備良好的組織紀律性及團隊配合意識；

• 具備獨立分析並解決基本技術問題的能力；

工作職責：

• 電腦軟件和硬件的申報購買、維護；

• 電子設備（包括但不限於打印機、投影儀和掃描儀等）的申報購買與維護；

• 電話系統日常申報購買、調試與維護；

• 網絡的申報購買、維護和維修；

• 視頻會議系統的日常維護、故障排除等技術支援；

• 提供電子設備相關的諮詢服務等；

• 完成其他上級交辦的其他事項。

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4.14 項目經理

申請條件：

• 大專或以上學歷；

• 2 年或以上的行政工作相關經驗；

• 具備良好的中英文商務書寫、溝通能力和執行能力；

• 學習能力強、辦事效率高，對待工作有責任心、能抗壓；

• 具備較強的計算、分析和解決問題的能力，擁有商業思維；

• 精通電腦操作。

工作職責：

• 收集專案相關行業動態、政策方針、專案要求等資料，並進行文字彙總、整理、錄入或編寫申報材料；

• 協助專案經理進行專案前期拜訪、立項跟進、招投標和合同簽訂等工作；

• 查找、搜集、整理公司已有的專案申報資訊，並與相關部門進行溝通與協調；

• 負責專案的進度管理，及時上報並解決專案進程中出現的問題；

• 協助上司完成推進專案進程的相關工作。

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4.15 總經理秘書

申請條件：

• 專科及以上學歷；有營銷策劃、工商管理等相關專業優先；

• 有較強的溝通協調能力，三觀端正；

• 有較強的組織應變能力、有一定的銷售經驗；

• 性格開朗大方，有較強的責任心，做事細心；

• 持有澳門 B 類（輕型汽車）或B 類（具自動變速箱限制），並能熟練駕駛優先考慮；

• 懂基本商務應酬，能接受出差；

• 熟練使辦公軟件，如 Powerpoint 等。

工作職責：

• 協助總經理合理安排日常行程及工作計劃；

• 負責總經理在文件、報告、公函等公文的指示及日常交辦事項的傳達、催辦落實和資訊回饋；

• 收發、審核傳遞給總經理的簽字票據及其它事項；

• 協助總經理與各部門之間的溝通協調；

• 處理總經理交代的其它臨時事務。

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5. 旅遊範疇

5.1 會計行政文員(全職)

申請條件：

• 定期統計銷售情形、盤點貨品存量及撰寫業務報表；

• 持澳門身份證；

• 熟練運用Word、Excel、PPT等office辦公軟件；

• 高中畢業或以上，具專業認證如 LCCI 中級或同等證書；

• 工作細心、主動、能獨立工作 ；

• ⁠良好溝通技巧、有耐性、富責任感及團隊精神；

• 2 年或以上旅行社會計經驗優先；

工作職責：

• 獨立處理全盤帳目，熟悉使用會計系統軟件；

• 按公司要求製作財務報表及成本分析；

• 處理公司銀行事項，及時跟進應收應付款項及往來賬；

• 負責處理審計、稅務等相關申報工作。

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5.2 行政文員 (全職)

申請條件：

• 熟練運用Word、Excel、PPT等office辦公軟件；

• 瞭解澳門政府部門申請及提交文件的流程；

• 有責任心和獨立工作能力；

• 較強的人際溝通和對客戶的維護能力；

• 品德良好，踏實認真，有良好的職業道德和團隊精神；

• 具一年旅行社文職經驗優先；

工作職責：

• 日常行政和文書處理、文件存檔；

• 協助公司資料輸入及核對數據；

• 回覆公司往來的商務信件及電郵；

• 協助遞送公文及收發信件；

• 按時向政府遞交申報文件；

• 完成主管交辦事項；

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6.文化產業範疇

6.1 行政經理(全職)

申請條件：

• 持大學學士學位或以上的學歷；

• 熟練的中英文寫作、口語、閱讀能力；

• 熟練使用辦公軟體及辦公室設備；

• 具備專業的行政知識和經驗，熟知澳門勞動法規；

• 瞭解澳門政府部門申請及提交檔的流程；

• 5年或以上的行政工作經驗, 其中至少有2年的主管工作經驗；

• 較強的分析、思路清晰，優秀的解決突發事件的能力；

• 具備良好的人際關係處理能力及高度的團隊精神，責任心強；

• 處事客觀、嚴謹負責、踏實敬業；

• 人力資源、行政管理等相關專業本科以上學歷優先。

工作職責：

• 負責全公司組織架構設計、擬定人力資源策及總務計劃策工作內容、略彙整各部門編寫之工作職責並做修訂；

• 協助高層協調各部門，落實公司規章制度，確保上情下達，下情上達；

• 規劃編制及管理人員考勤、培訓、評核、奬罰、調薪晉升等工作；

• 組織制定辦公室的年度、季度、月度工作計劃及目標並組織實施；

• 規劃、指導、協調公司各項行政服務工作，組織管理下屬人員完成職務；

• 負責企業各種會議及員工活動的安排及實施；

• 擬定公司的辦公室用品的採購計劃以及審核、控制辦公室與接待成本；

• 代表企業與相關部門上下級單位來往保持與政府部門及相關企業的良好關係。

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 admin@369cooptown.net

6.2 行政助理(全職)

申請條件：

• 大專或以上學歷；

• 3年或以上的行政工作相關經驗；

• 熟練中英文打字及電腦操作；

• 具備良好的中英文商務書寫、溝通能力和執行能力；

• 學習能力強、辦事效率高，對待工作有責任心、能抗壓。

工作職責：

• 處理公司日常行政及文書工作；

• 安排及協調上司的工作議程；

• 協調各部門工作及處理日常事務；

• 定時瞭解及向上司彙報各門管理並督促、檢查落實貫徹執行情況；

• 負責企業內外的公文辦理，及時彙報及解決來信、來訪事宜；

• 協助上司推進及完成公司職務。

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 admin@369cooptown.net

7. 新能源範疇

7.1 電動電單車銷售員（多名）

申請條件：

• 一年以上銷售經驗；

• 做事認真、有上進心、有創造力、責任感強；

• 優秀的溝通和講解能力；

• 有良好的團隊精神和合作能力。

工作職責：

• 負責相關產品銷售，完成銷售目標；

• 與客戶建立良好關係。

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 admin@369cooptown.net

7.2 派傳單人員（多名）

申請條件：

• 有禮、做事認真、有責任感；

• 具電單車駕照優先。

工作職責：

• 選擇合適的派發地點並派發傳單；

• 按時完成派發任務，並提供相關的反饋。

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 admin@369cooptown.net

8. 其他

8.1 財務及會計文員/財務及會計主任

申請條件：

• 會計、財務管理等本科或以上專業畢業；

• 熟練運用 Word、Excel、PPT 等 office 辦公軟件；

• 良好溝通技巧、有責任心、能承受工作壓力；

• 具會計或相關工作經驗優先。

工作職責：

• 處理全盤帳目，熟悉使用會計系統軟件；

• 參與編製各種財務報表及報告；

• 協助主管處理會計及財務事宜；

• 跟進應收應付款項及往來賬；

• 負責稅務等相關申報工作。

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 admin@369cooptown.net

9. 餐飲範疇（會員生物科技有限公司）

9.1 銷售專員

申請條件：

• 本科及以上學歷，部分可高中/中專及以上（部分連鎖品牌接受初中畢業，需具備學習能力）

• 年滿18週歲，身體素質可適應長時間站立、搬動物料（茶桶、冰塊箱等）

• 入職前需取得食品從業人員健康證。

• 經驗不限，1年以上相關經驗優先

• 有餐飲/零售行業經驗（如咖啡、快餐店兼職）優先

• 參與過奶茶店開業籌備、新品試飲推廣或社群運營（如微信群維護）優先

福利：提供住宿

技能要求：

• 快速掌握奶茶標準化流程（泡茶、搖杯、加料、封口），保障口味一致；

• 熟悉封口機、制冰機等設備操作，可處理簡單故障（如報修流程）；

• 具備基礎銷售話術，主動推新品/套餐/促銷（如第二杯半價）；

• 熟練操作收銀系統（POS機、線上平台），處理現金及微信/支付寶支付。

工作職責：

• 產品製作與出品：

  • 熟練操作奶茶全流程（備料、調配、封口、裝飾等），保障飲品口感標準化；高峰時段快速接單，兼顧效率與準確性。

• 顧客服務與銷售：

  • 主動接待顧客，推薦新品/促銷/套餐，提升客單價；解答成分、甜度、過敏原等咨詢，提供個性化建議。

• 收銀與訂單管理：

  • 熟練使用收銀系統（現金/移動支付），準確找零開票；管理美團、餓了麼等外賣訂單，及時接單、備餐、核對配送信息。

• 店面維護與衛生：

  • 保持操作台、設備、陳列區清潔，執行每日消毒、效期檢查等食安規範；及時補貨、整理物料，確保庫存有序。

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至 admin@369cooptown.net

澳門電訊股份有限公司招聘

申請方式

對職位有意者請將個人履歷並註明申請職位電郵至：hr@ctm.com.mo

Interested applicants please send application letter to e-mail address: hr@ctm.com.mo

澳門電訊股份有限公司誠聘以下職位：
CTM invites application to the post of:

澳門電訊股份有限公司

Companhia de Telecomunicações de Macau, S.A.

Senior Clerk, AI & Big Data Innovations (Ref. 622)

Job Description:

• Assist to collect, organize, interpret data to create business insights

• Prepare reports on findings and project status to management and stakeholders

• Understand the needs of customers and assist to prepare business proposals

• Assist to prepare and conduct product presentation tailored to customers’ requirements

• Carry out analysis by using statistical techniques and produce reports

• Work closely with internal teams and external customers on data operation and data service development

• Assist to manage suppliers / vendors to meet business requirements 

Requirements:

• Degree holder in Management Information Systems / Marketing or related discipline

• Fluency in both spoken/written English and Chinese

• Fluency in Putonghua will be an advantage

• Two years or more experience related to business data analysis

• Ability to convey technical concepts to non-technical audience

• Strong analytical and presentation skills and attention to details

• Detailed and result-oriented with problem-solving mind set

• Strong collaboration and organizing skills

• Good at job prioritization and meeting tight deadlines

• Good knowledge on AI applications will be an advantage

• Good communication & interpersonal skill

Assistant Manager, Training (Ref. 600)

Job Description:

• To take care of implementation, management and development of training programs to enhance employee skills, performance and productivity aligning with organizational goals

• To collaborate closely with department heads to identify and analyze training needs

• To monitor and evaluate training sessions for meeting objectives and improve employee performance

• To analyze training outcomes and recommend improvement to enhance program effectiveness

• To prepare and conduct reports on training activities, figures and results to management, group and other entities.

• To maintain training records, database and schedules

• To forecast and manage yearly training budget

• To coordinate with external training providers and vendors as needed

Requirement:

• Degree holder in Human Resources or relevant discipline

• Fluency in spoken / written English & Chinese

• Fluency in Putonghua is a definite advantage

• 5 years of experience in employee training and development with at least 1 to 2 years at supervisory level

• Good presentation, facilitation and communications skill

• Strong interpersonal skill to work effectively with cross-functional teams

• Ability to identify training challenges and develop effective solutions

AI Specialist, AI & Big Data Innovations (Ref. 625)

Job Description:

• To assist team manager in formulating front-end development and UI/UX design strategies for enhancing overall user experience and system performance

• Design intuitive and attractive User Interfaces (UI), and responsible for the development, maintenance, and technical optimization of front-end products

• To prepare reports on design progress and technical evaluation

• Understand user needs and translate business logic into aesthetically pleasing and functional front-end solutions

• To conduct technical feasibility analysis and product design demonstrations tailored to customers’ requirement

• Assist to leverage innovative front-end technologies and design trends for supporting business objectives and cross-platform development

• To manage and monitor design guidelines and code quality to meet business and security requirements

• To provide training and support to team members on UI design thinking and front-end best practices

Requirements:

• Degree Holder in Computer Science / Multimedia Design or related discipline

• Fluency in both spoken/written English and Chinese

• Fluency in Putonghua will be an advantage

• Working experience related to front-end development (e.g., React, Vue.js) and UI/UX design

• Ability to convey design concepts and technical details to non-technical audience

• Familiarity with UI design tools and proficient in HTML5, CSS3, and JavaScript will be an advantage

• Good aesthetic sense, analytical and problem-solving skills

• Good communication & teamwork spirit

Senior AI Specialist, AI & Big Data Innovations (Ref. 626)

Job Description:

• To design and optimize LLM prompt strategies to enhance AI application performance

• Test and evaluate LLM generation outputs, monitor quality, and conduct iterative improvements

• To prepare reports on prompt effectiveness and project status

• Understand business needs and translate business logic into highly efficient prompt solutions

• To establish a prompt library and best practice guidelines tailored to product requirements

• Assist to leverage the latest LLM technologies for supporting and exploring new AI business directions

• To provide training and support to staff on LLM applications and prompt engineering techniques

Requirements:

• Degree Holder in Computer Science / Artificial Intelligence or related discipline

• Fluency in both spoken/written English and Chinese

• Fluency in Putonghua will be an advantage

• Working experience related to LLM applications, NLP, or prompt engineering

• Ability to convey AI and technical concepts to non-technical audience

• Deep understanding of mainstream LLMs (e.g., Qwen, Deepseek) mechanisms and API integrations will be an advantage

• Good analytical, logical thinking, and attention to details

• Good communication & interpersonal skill

Officer, Purchasing (Network Service) (Ref. 327)

Job Description:

• To provide purchase support to internal customers especially on telecom network services and external project cases

• To analyse purchase requirement, strategy planning, sourcing, negotiation and contractual arrangement

• To effectively manage the performance and services provided by suppliers for meeting business changing needs

• To achieve the best purchasing result by gaining /balancing competitive advantages under company policy and leveraging overall needs across different requirement from various sectors

• To prepare and deliver key purchase and recommendation report/presentation

Requirements:

• Degree holder in Telecom Engineering or Business Administration

• Fluency in spoken/written English and Chinese

• Fluency in Putonghua will be advantageous

• 3 to 5 years of experience in purchasing or related market sector

• Good communication, analytical and interpersonal skills

• Good pro-activeness & independency

Analyst Programmer, Business Applications (Ref. 469)

Job Description:

• To assist team leader To carry out application/system development and support

• To assist in prototype development, GUI and navigation design

• Troubleshooting and bug fix on application/system incident/error

• To investigate the root cause of system error and seek for solutions

• To develop new systems and enhance existing systems based on business requirement

• To participate on system design, application development/deployment, implementation etc.

• Coordinated with vendor and user for application/system development and implementation

• To evaluate application/system performance for improvement

• To provide emergency call-out and non-office hour support

Requirements:

• Degree holder in Computer Science, Information System or equivalence

• Fluency in spoken / written English and Chinese

• Proactive, positive thinking and willing to learn new technologies

• Knowledge in SDLC, business analysis and system development

• Knowledge on application development in Python, Node.js, Java, HTML, JavaScript or C/C++ in Linux or Windows environment

• Knowledge in database system with procedural Language (SQL) in Oracle/MySQL 

Account Manager, Enterprise Solutions (Ref. 248)

Job Description:

• To lead and provide guidance to Senior Sales Executive in daily sales activities

• To sell and promote all products and services to corporate/business customers

• To achieve sales targets, provide value-added solutions to meet customer needs

• To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction

• Maximizing business opportunities from either existing or new accounts and securing customers from competitors

Requirements:

• Degree holder in Business Administration or equivalent

• Fluency in spoken/written English and Chinese

• Fluency in Putonghua will be advantageous

• 3 years or above experience at supervisory position in sales area

• Technical knowledge in telecom service will be advantageous

• Able to develop own customer base

• Result-oriented with strong communication skills

• Highly independent, self-motivated and enthusiastic

• Holder of valid light vehicle driving license

Assistant Engineer, Service Operation Centre (Security Operation Centre Development) (Ref. 620)

Job Description:

• Responsible for AI based development

• To perform design, development and implementation of AI related applications

• To perform functional verification testing and defect fixing

• To handle web project/portal management and content update

• To perform system administration

• To propose innovative ideas to meet the market trend

Requirements:

• Degree holder of Computer Science or related IT discipline

• Fluency in spoken / written English & Chinese

• Experience in developing MVC models and strong at object-oriented techniques

• Experience in AI/ML with LLM-based automation skills to enhance operational efficiency, including predictive analysis, anomaly detection and ticket automation

• Secure programming mindset with knowledge of OWASP Top 10, secure coding practice

• Knowledge of Python, PHP, CSS, HTML, Bootstrap, Javascript, MySQL

• Sound knowledge on various Linux and Windows server OS.

• Experience in Version Control System such as Git is an advantage

• Experience in using Web Application Framework such as Laravel is an advantage

• Familiar with iPhone or Android application development is an advantage

Customer Service Executive, Customer Service Provision (PC Support) (Ref. 289)

Job Description:

• To maintain PC inventory for the Company

• To perform PC hardware and software installation, support, repair and upgrade

• To monitor PC software license

• To record PC hardware and software problem

• To perform LAN cabling

Requirements:

• Degree holder in Computer Science, Network Engineering or related discipline

• Fluency in spoken/written Chinese and English

• Working experience in PC support will be advantageous

• Good communication skill

Assistant Manager, Regulatory & Cost Accounting (Ref. 270)

Job Description:

• To collect and analyse data, prepare statistic report to Government

• To handle ad hoc enquires from Government

• To handle Financial Modeling as well as Activity Based Costing Model management

Requirements:

• Degree holder of Business Administration major in Accounting / Finance / Economics

• Fluency in spoken/written English and Chinese

• Working experience in management reporting & telecom industry is a definite advantage

• Good PC skill

• Good communication, analytical and interpersonal skills

• Able to work independently and under pressure

Project Manager, Enterprise Solutions (Managed Services) (Ref. 618)

Job Description:

• To manage and deliver IT, AV and networking business projects for corporate customers

• To conduct presentation of project progress to customers

• To manage the relationship between customer and sub-contractor

• To implement risk management and preventive action during the process of project delivery

• To select potential products and vendors for business development

• To work with relevant parties for ensuring successful project delivery

Requirement:

• Degree holder in Computer Science or equivalent

• Fluency in spoken / written Chinese and English

• Knowledge of Putonghua is preferable

• Holder of Project Management Professional

• 3 to 5 years of experience in project management of business solutions

• Familiar with network products like router, switches and firewall

• Holder of light vehicle driving license

• Holder of HCIA / HCIP (WLAN) will be advantageous

• Good communication and presentation skills

Accountant, Corporate Reporting and Internal Control (Ref. 580)

Job Description:

• To prepare monthly management accounts and conduct financial variance analysis

• To review financial policies and provide compliance advice according to company policies

• To prepare monthly reports for submission to the Group

• To provide coordination amongst relevant parties in the preparation of annual internal audit

• To provide assistance / facilitation in optimizing internal controls

• To build & establish good relationship with business users for mutual support

• Carry out ad-hoc reporting/analysis as required

Requirements:

• Degree holder majored in Accounting or equivalent

• Fluency in both written/ spoken Chinese and English

• 2 years or above experience in accounting or related field

• Working experience in renown international audit firm is a definite advantage

• Good analytical skills and communication skills

• Strong ability to meet deadlines

• Good PC skill especially in the use of Microsoft Word, Excel and PowerPoint

供電系統工程師，基建及接入 (Ref. 616)

工作範圍：

• 制定電力系統的發展規劃及優化方案

• 策劃及安排電力系統風險排查、整改及設備更換工作

• 制定施工方案、驗收標準，以及編寫技術需求標書及報告

• 審核外判商提交的技術方案及規範，以及監管其施工質量及進度

• 深入分析電力故障成因，並提供有效的解決方案

• 選配電力設備參數，管理零配件庫存

• 與各相關部門保持良好關係，有需要時協調跨部門項目及工作

• 籌劃及安排團隊技術培訓、事故演習等工作

• 管理團隊日常運作，包括定期保養、巡查、維修及裝配電等

職位要求︰

• 大學畢業，主修機電工程、電力系統工程或相關科目

• 能操及書寫流利中英文，能操流利普通話為佳

• 五年或以上大型電力系統或項目工程經驗，電力設備維修保養管理經驗，有電訊業電力管理經驗為佳

• 熟悉電力設備和電力施工規範

• 良好的組織及分析能力，具跨部門協作能力為佳

• 熟悉 AutoCAD 軟件操作

• 持澳門勞工事務局發出的高級維修電工證

• 持澳門勞工事務局發出的有效職安卡

• 持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗

Principal IT Specialist, IT Infrastructure (System Administration) (Ref. 530)

Job Description:

• Formulated architectural design for IT Infrastructure

• To perform administration and support for IT System, Storage Area Network (SAN) and Networks

• To provide L2 support for system incident, error etc.

• To manage system and network performance including monitoring and capacity planning

• To evaluate IT system and network technologies

• To participate in IT projects

• To assist on development of IT policy, standard and procedure

• To handle incident response, disaster recovery planning and perform drill testing

Requirement:

• Degree holder in Computer Science / Computer Information Systems / Network Engineering

• Fluency in spoken / written Chinese and English

• Holder of MCITP / MSCE / LPIC-1 / RHCE

• 3 to 5 years experience in administering Windows, Linux & Unix

• Sound knowledge on server grade hardware, SAN, network devices, data centre management and Cloud solutions.

• Experience in IBM AIX, Redhat, VMware, Hyper-V, or KVM will be an advantage

• Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage

• Holder of CCNA or VCP preferable

• Good communication and analytical skills

User Experience Designer, Digital Media (Ref. 66)

Job Description:

• Create intuitive and visually appealing user interfaces, develop prototypes and wireframes and perform usability testing to validate design effectiveness

• Design, develop and implement internet applications, ensuring applications meet user needs and market trends

• Participate in the creation of multimedia content, to enhance user interaction

• Conduct functional testing to ensure product stability and efficiency

• Conduct user research, collect and analyze user feedback to gain insights into user needs and behaviors

• Work closely with the team to ensure design feasibility and consistency, and propose innovative solutions to meet evolving market demand

Requirements:

• Degree holder in UX / UI design or related ICT discipline

• Fluency in spoken and written English & Chinese

• Working experience in user experience design is a definite advantage

• Experience in MVC model development and strong object-oriented programming skills

• Knowledge of version control systems (e.g., SVN and Git) and web application frameworks (e.g., Symfony and Zend).

• Familiarity with front-end frameworks such as TailwindCSS, Angular, and Next.js.

• Proficient in design tools (e.g., Sketch, Figma, Adobe Photoshop, Adobe Illustrator) with experience in application design.

• Ability to create visually appealing multimedia content and strong user interface design capabilities

Senior Clerk, Planning & Development (Ref. 613)

Job Description:

• To identify market opportunities for new telecom applications/services.

• Design service architecture, manage project timelines, resources and risk during implementation

• To ensure deliverable meet business / technical requirement

• To monitor KPI of live product / services

• To conduct data analysis for service enhancement & cost effectiveness

• To drive creative solutions aligned with industry trends

• Coordinate internal and external functional teams for development

Requirements:

• Degree holder in e-Commerce / Management Information System / Computer Science

• Fluency in spoken / written English and Chinese

• Innovative and pro-active with good organizing skill

• Project management, AI or data analysis experience is an advantage

• Strong sensitivity to technology changes and trends

Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)

Job Description:

• To manage and support end-to-end launch of e-Commerce and loyalty programs

• To monitor program effectiveness, adjust strategies for actionable improvement

• To conduct customer analysis for customer profile identification

• To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme

• To open up, build and maintain good relationship with merchants, business partners and relevant external parties

• To work closely with different teams for achieving the business goal of e-Commerce and loyalty

Requirements:

• Degree holder in Business / Marketing / Commerce or related discipline

• Fluency in both spoken/ written English & Chinese

• 5 years or more experience in commercial sector with 3 years at supervisory level

• Leading experience in deploying customer loyalty and e-Commerce program

• Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense

• Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs

• Good interpersonal skill to deal with stakeholders, merchants/business parties

• Strong sense of leadership and responsibility

Manager, Digital Media (Ref. 500)

Job Description:

• To develop and implement strategies to increase public awareness of Home Media through various social media platforms and promotional programs

• To take care of Home Media services such as content offerings and service features based on customer needs and market demands

• Maintain, update, and optimize content information across all CTM channels, ensuring accuracy and relevance from inside out and vice versa

• To conduct research on market trends and identify new opportunities to enhance Home Media content portfolio and overall attractiveness

• To conduct analysis on content performance metrics, develop insights, and create programs and implement creative marketing initiatives aimed at boosting subscription rates and customer engagement and brand visibility

• Gather and integrate customer feedback to continuously improve content offerings and service delivery

• Prepare and manage usage reports to evaluate content program effectiveness and identify areas for improvement

• To build and maintain good relationships with vendors, content providers, and internal stakeholders to ensure smooth operations and collaboration

• To take care negotiation and management of content service agreements for alignment with business goals and company compliance

Requirements:

• Degree holder in Marketing / Business / Communications or related discipline

• Fluent in spoken/written English and Chinese

• Proficiency in Putonghua is an advantage

• Three years or more experience in service development planning and management, preferably in the media or telecommunications industry

• Strong business acumen with an up-to-date understanding of market trends, consumer behaviour, and competitive landscape

• Innovative and proactive in generating ideas and insights to enhance business awareness, development, and operational efficiency

• Strong leadership, good interpersonal and communication skills

• Strong organization and coordination skill to take care of multiple projects with tight deadline

Principal IT Specialist, IT Infrastructure (Network Administration) (Ref. 288)

Job Description:

• To develop and maintain the architectural design for IT systems and network

• To perform systems and network performance monitoring and capacity planning

• To assist disaster recovery planning and perform drill testing

• To perform incident response

• Conduct implementation of network changes and upgrades

• To perform Cloud and related systems requirements and development

• To develop policies, standards and procedures

Requirements:

• Degree holder in Computer Science / Computer Information Systems / Network Engineering

• Fluency in spoken/written Chinese and English

• 2 to 4 years of experience in network administration

• Experience in LAN/WAN/MAN architecture design, network topology design, data center network design

• Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology

• Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage

• Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage

• Good communication and analytical skills

技術員，客戶服務供應 (土木工程運維及繪圖) (Ref. 608)

工作範圍：

• 配合政府項目及法規要求，提交公司道路工程設計圖紙，如施工方案、交通規劃方案，以及綜合各專營公司的整合方案等

• 根據公司未來發展項目，估算土木工程人力及物料成本，確保有效使用公司資源

• 巡查工程地盤，監察施工質量及進行，驗收工程，以確保符合政府道路監督部門要求

• 提交工程項目進度報告及工程竣工圖紙

• 參與工程制定方案，工程前期工地現場勘察

• 參與各政府機關及客戶方的協調會議

職位要求：

• 大學畢業主修土木工程或其它相關科目

• 能操及書寫良好中英文，懂普通話為佳

• 三年或以上土木工程相關工作經驗，其中以工程維護範疇為主

• 具備工程監督工作經驗為佳

• 懂一般電腦文書操作，熟悉操作AutoCAD設計軟件為佳

• 具輕型汽車及電單車駕駛執照，熟悉澳門道路為佳

• 良好協調及溝通能力

• 具獨立分析及處理問題能力

• 良好團隊工作精神

Assistant Project Manager, Customer Service Provision (Ref. 606)

Job Description:

• To assist Project Manager to define project goals and scope and work for the implementation of projects

• To assist Project Manager to oversee the performance of vendor and conduct quality control & evaluation to meet the required standards.

• To act as main contact point of the team for comprehensive communication when multiple units are assigned to the same project

• To identify and manage potential risks and liabilities of contracts

• To keep close contact with cross functional teams to identify and solve problems

• To liaise with project stakeholders regarding project details and deliverables

• To monitor and keep track of project progress and report to Project Manager

• To handle administrative work like preparing budgets and scheduling meetings etc.

• To perform other duties assigned by Project Manager in an orderly and efficient manner

Requirements:

• Degree holder in Business Management or related discipline

• Fluency in spoken / written English & Chinese

• Fluency in Putonghua is an advantage

• Proficiency in Microsoft Office and project management software.

• One year or more of experience related to IT or Voice projects or administrative assistance is an advantage

• Proactive with good communication and interpersonal skill

• Good organizing skill and strong at work prioritization

Engineer, Data Network Development (Ref. 587)

Job Description:

• To take care of IP Network Design and Planning including design of IP network architecture, capacity planning and security planning.

• To execute implementation of IP network infrastructure upgrades and expansion

• To conduct analysis of network performance, ensuring high availability, and optimizing network performance

• To conduct network assessments and audits for identifying areas of improvement and recommend solutions

• To participate in the evaluation and selection of IP network equipment and solutions.

• To work closely with cross-functional teams for implementation of network security measures.

• To keep abreast with industry trends, emerging technologies and best practices of IP networking.

• To provide technical support to Network Operation team

Requirement:

• Degree holder in Computer Science / Telecommunications or related discipline

• Fluency in spoken / written English & Chinese.

• Two or more years of experience in designing, implementing and maintaining IP networks

• Good knowledge of IP protocols, routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking technologies.

• Good understanding of TCP/IP, subnetting and IP addressing.

• Knowledge of Cloud and Network virtualization technologies (e.g., SDN, NFV) is a plus

• Good project management skills to drive for accomplishment of technical projects

• Strong ability to manage multiple priorities

• Good communication and problem solving skill

• Strong adaptability to work in a fast-paced and dynamic environment.

Engineer, Mobile and Fixed Network Development (Ref. 588)

Job Description:

• To take care of the development and design of mobile 5G network and fixed network solutions to meet the evolving needs of latest technologies

• To drive innovation of network products and services by conducting research and analysis on emerging technologies, industry trends and business requirement

• To develop and implement network service strategies such as service differentiation and bundling, value-added services.

• To monitor and analyze service performance metrics, identify areas for improvement and implement optimization measures

• To define business requirements, service plans, take care and ensure successful service launch.

• To conduct feasibility studies and business case analysis

• To keep abreast with industry standards, regulations, and best practices of mobile 5G network and fixed network technologies and solutions.

• To provide technical support to Network Operation team

Requirement:

• Degree holder in Telecommunications / Electrical Engineering/ Computer Science or related discipline

• Fluency in spoken /written English & Chinese

• Two or more year of experience in development of telecommunication network

• Good knowledge of mobile network technologies including UMTS, LTE and 5G is a plus.

• Familiarity with service design and development frameworks and methodologies.

• Good project management skills to drive for accomplishment of technical projects

• Good analytical skill to assess market needs and identify service opportunities.

• Good communication and presentation skills

• Strong adaptability to changing technologies and market dynamics, with a focus on continuous learning and skill development.

Technician, Service Operation Centre (Ref. 407)

Job Description:

• To provide support in Network Operations in the areas of mobile, fixed, data and internet networks

• To handle network faults and maintenance and give technical support for special events

• To assist in network planning and implement network expansion

• To monitor and improve the network performance and quality of services

Requirements:

• Degree holder of Computer Science or related IT discipline

• Fluency in spoken/written Chinese and English

• Fluency in Putonghua will be advantageous

• To provide standby and call-out support during non-office hour including night period

• Holder of light vehicle or motorcycle driving license preferable

Technician, Data Network Development (Ref No: 585)

Job Description:

• Assisting in the design and development of IP network architectures and solutions

• Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices

• Assisting in the planning and execution of IP network infrastructure upgrades and expansions

• Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning

• Assisting in troubleshooting network issues and conducting root cause analysis

• Analyzing network performance monitoring and optimization activities

• Assisting in documenting network configurations, processes, and procedures

• Keeping abreast with industry standards, emerging technologies and best practices of IP networking

• Executing new IP network equipment acceptance and validation

Requirement:

• Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General knowledge of IP networking principles, protocols, and technologies

• Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking

• Basic knowledge of TCP/IP and IP addressing

• Good communication and good team spirit to collaborate effectively with cross-functional teams

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Technician, Mobile and Fixed Network Development (Ref No: 586)

Job Description:

• Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions

• Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services

• Assisting in the implementation of mobile network and fixed network service strategies

• Supporting in service integration and delivery

• Monitoring and analyzing service performance metrics, identifying areas for improvement

• Assisting in the documentation and reporting of service development activities

• Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions

Requirement:

• Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General understanding of IP network technology and routing protocols (OSPF, BGP)

• Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.

• Basic project management skills to support service development

• General knowledge with mobile network technologies is a definite advantage

• Good ability to adapt to new technology in fast speed

• Good communication and team spirit

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Assistant Service Engineer, Airport O&M (Ref No: 555)

Job Description:

• To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.

• To ensure all the maintenance works are carried out in accordance to the defined procedures

• To coordinate the maintenance related matters with customer's representatives

• To provide efficient response to the enquires from both internal and external customers regarding system status

• To perform timely update of system maintenance processes

• To carry out ad hoc installation works

Requirements:

• Degree holder in Electronics / Communications / IT or related engineering disciplines

• Fluency in both spoken/written English & Chinese

• Mandatory to work on shift basis

• Able to work at height

• Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage

• 1 to 2 years of experience in providing helpdesk services is a definite advantage

• Good customer service concept and communication skill

• To provide non-office hour support and emergency call-out when necessary

客戶服務主任，零售及中小企銷售發展 (Ref. 10)

工作範圍：

• 於銷售店內為客戶提供服務及推廣公司產品

• 收集客戶意見及把客戶諮詢轉為推廣機會

• 提出建議以改進銷售店運作及業務

• 支援店內行政工作

職位要求：

• 中學程度或以上

• 能操及書寫流利中英文

• 有客戶服務經驗為佳

• 良好人際關係及溝通技巧

• 具基本電腦知識

• 具電子及資訊產品潮流觸覺

客戶服務主任，聯繫中心運作及管理 (Ref. 282)

工作範圍：

• 於以專業態度接聽客戶來電及解問查詢，提供高效率的服務

• 準確瞭解客戶需求並給予適當的解答及指引

• 運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務

• 以專業及適當態度處理客戶投訴

• 透過熱線電話推銷公司的產品及服務

職位要求：

• 中學畢業， 大專或以上學歷為佳

• 能操流利廣東話及普通話

• 能以英語與客戶對答優先考慮

• 勤懇， 有禮， 良好溝通及表達能力

• 懂電腦文書處理及中文輸入法

• 具備良好中文書寫能力

• 輪班工作

• 具備熱線服務工作經驗 (尤以電訊業)者優先考慮

• 對智能客服範疇有認知或熟識者優先考慮

客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)

工作範圍：

• 為客戶提供光纖到戶服務包括安裝，維修及保養工作

• 為客戶提供高速寬頻，固網電話及專線之安裝及維修服務

職位要求：

• 中學程度或以上

• 能操流利廣東話，略懂英語及普通話更佳

• 具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗

• 良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件

• 具基本工業安全知識

• 良好客戶服務態度

• 持輕型私家車或重型電單車駕駛執照

**Applications will be treated in strict confidence and information will be used for recruitment purpose only.

WYNN MACAU 永利澳門招聘

【職學兼優】永利青年人才職業培育計劃

把握機會，加入永利全新【職學兼優】計劃，為未來率先加速。

讀書同時提升職場實力

在學累積實戰經驗，提早建立優勢

畢業銜接餐飲主任，開啟專業發展

加入永利，讓大專生活更添色彩，穏步走向專屬職涯方向！

資訊科技商業智能主任 Supervisor - IT Business Intelligence Group (ID: 2780BR)

主要職責：

資訊科技商業智能主任負責理解及掌握管理層所訂定的工作重點與優先次序，並確保在其帶領及指導下的商業智能團隊成員清楚相關要求，並按既定標準及時、有效地執行各項工作。此職位負責監督所有與硬體及軟體相關的第二線資訊科技支援服務，以確保符合既定的服務級別協定（SLA），亦需參與專案的實施與執行。如遇到任何非正常情況、潛在風險、營運挑戰或相關投訴事項，必須即時向商業智能團隊的管理層作出匯報，以確保問題能迅速獲得跟進及處理，維持營運穩定及服務水準。

職位介紹

• 在資源有限的情況下管理服務單，對各項工作進行優先排序，確保所有工作均被妥善安排及按需要執行，並進行電話滿意度回訪。

• 提供充分的監督，以最大化團隊資源運用．監控服務單的處理流程，確保僅在必要時才安排多於一名團隊成員處理同一服務單。管理團隊資源的分配，確保每張服務單均能高效及及時地完成。

• 根據服務水平協議（SLA）要求，處理及跟進所有服務單將任何問題或關注事項上報至管理層

• 及時向商業智能管理層報告所有挑戰，並提出可行的改善或解決方案

• 協助管理硬體及軟體的第二線資訊科技支援服務工作

職位要求

• 工作經驗：具備最少兩年與本職位所述職責及工作範疇直接相關之工作經驗，其中包含兩年之主任

• 或管理層級經驗；並於專案推動及資源管理方面展現卓越表現及成功經驗。

• 教育程度：須具資訊科技領域之文憑或學士學位

• 語言能力：須操流利廣東話，普通話及良好英語

Job Purpose

The Supervisor of the BIG group is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understands and carries out the tasks as needed. This position supervises all second level support tickets for hardware and software to meet all service level agreements (SLA’s) as well as involve in project implementation and execution. In this role, any unwarranted issues, challenges, complaints are to be raised to the Assistant Manager and or Manager of the BIG Team immediately. This role collaborates with all business users on a daily basis.

Key Responsibilities

• Understand, quite often, requests will outweigh resources and have the skill to manage tickets so the highest priority is given to an experienced agent and is followed up with a satisfaction check (phone call)

• Provide adequate supervision to ensure resources are scheduled and dispatched to make the most of the team’s resources. Monitor ticket and efficient and timely handling on each ticket

• Act on all Help Desk tickets to comply with the SLAs

• Escalate any concern to higher management

• Report all challenges in a timely manner to BIG Management with options to rectify

• Assists to manage 2nd Tier support for both hardware and software.

Competencies and Requirements

• Experience: At least 2 years’ experience directly related to the duties and responsibilities as specified above,

• with 2 years at supervisory level. Proven track record in projects and resource management

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務車道協調員 Driveway Coordinator - Limousine Services (ID: 3603BR)

主要職責

• 監督及協調轎車服務部的車道運作，並確保賓客在酒店享有愉快的豪華轎車服務體驗

職位介紹

• 借助轎車跟蹤系統來監測已預訂的轎車服務在酒店車道上的上落情況

• 確保有預訂的客人乘坐正確的指定轎車

• 協調並準確地記錄預訂的上落客情況

• 當客人目的地為澳門機場或澳門客運碼頭時，需負責將碼頭酒店代表的車牌號碼、乘客人數和行李數等資料給酒店代表作送客準備

• 掌握所有酒店、各區盛事和活動的最新資訊，以確保能提供高水平的產品和服務知識，以便向客人解釋及銷售服務和設施

職位要求

• 工作經驗：具於五星級酒店從事客戶服務的工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操良好的廣東話、普通話及英語

• 電腦應用：熟悉 MS Office 操作

Job Purpose

• Monitor, coordinate logistics, and ensure the guest have a pleasant limousine transportation experience at the hotel driveways.

Key Responsibilities

• Monitor scheduled limousine bookings for pick-ups and drop-offs at the driveways with the aid of the Limo Tracking System.

• Ensure the guest with bookings enter the correctly designated limousines.

• Reconcile and accurately notate scheduled limousine pick-ups and drop offs.

• Track departures with destinations to the Airport and Macau Ferry Terminal and notify the Pier Hotel Representatives of the limo plate number, number of pax and number of pieces of luggage for farewell coordination.

• Have up-to-date knowledge of all hotel, events, and activities to ensure a high level of product and service knowledge in order to explain and cross sell services and facilities to guests.

Competencies and Requirements

• Experience: Previous customer service experience in a 5-star hotel is an advantage

• Education: Secondary school or equivalent.

• Language Ability: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技營運專員 Specialist - IT Property Services (ID:3717BR)

主要職責

• 作為資訊科技中心的最前線聯絡人員，負責協助團隊成員作出解決電腦系統問題的支援服務，並為硬體和軟體系統提供技術支援。

職位介紹：

• 擔任資訊科技部門的代表，並滿足公司内部的需求

• 透過支援中心電話、電郵或其他通訊渠道，並迅速地處理詢問並提供解決方案

• 監察及維持服務紀錄，並確保完成支援服務

• 需對資訊科技部門的日常運作產生影響的問題作出及時更正及匯報

• 須與資訊科技相關的團隊協調安裝、設定及排除故障

• 根據資訊科技部門指引，確保設備獲得適當的檢查、記錄、分配、分發及處置

• 執行系統監控、檢查和預防性維護以維持服務的正常運作

職位要求

工作經驗：具最少一年相關酒店及娛樂場資訊科技工作經驗者優先考慮

• 教育程度：須具資訊科技領域的文憑或大學畢業學歷

• 語言能力：須操流利廣東話，普通話及良好英語

• 需輪班及能在娛樂場/渡假村工作

Job Purpose

The IT Property Services Specialist is responsible for contact ownership, provide first tier support and service request management through IT hotline, email or IT service counter. He/she is the front-line contact person for all internal business users on all issues related to IT systems and services, this position carries out duties to provide technical support on IT hardware, software and business systems.

Key Responsibilities

• Serve as the representative of the Information Technology Division to drive customer (internal user) satisfaction

• Provide IT technical support to our customers (internal user)

• Handle user incident / service requests over telephone, email, live chat, direct interaction or any other available forms of communication

• Maintain service request log and track all service requests till completion

• Escalate a critical issue that might cause concern to IT management

• Coordinate the installation, configuration and troubleshooting with relevant IT fulfillment team

• Follow the instruction of the IT asset management process to ensure the IT equipment is checked, recorded, assigned, distributed and disposed properly

• To perform system monitoring, health check and preventive maintenance to maintain services uptime

Competencies and Requirements

• Experience: Minimum 1 year experience directly related to the duties and responsibilities specified.

• Proven track record in project implementation, deployment and business application support

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

• Able to work on shift when required

• Able to work in entertainment/integrated resort

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

洗衣部服務員 Junior Laundry Attendant

主要職責

• 清潔及處理賓客的衣物、制服、客房和餐飲部的用品，並須運作洗衣設備

職位介紹

• 把弄髒的床單和衣物分類並放入指定的手推車內

• 在主任的指揮下清洗，曬乾，熨平及摺好布草，以達到制定的生產目標

• 保持工作設備及工作範圍的清潔衛生

• 遵守健康和安全指標，緊急程序和防火條例

• 當洗衣部高級服務員不在崗位時，須履行主任和洗衣部高級服務員所委派的工作

職位要求

• 工作經驗：具最少一年於五星級酒店從事洗衣部的工作經驗

• 技能 / 證書：具如何正確使用，處理和儲存清潔濟及紡織品的知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話及普通話

Job Purpose

• Clean and process guests’ laundry, uniform, guest room and F&B linen and operate laundry equipment.

Key Responsibilities

• Sort soiled linen and place into designated laundry trolleys

• Wash, dry, iron and fold linen under the direction of the supervisor and meet productivity targets on schedule

• Clean and tidy all operating equipment and work areas

• Adhere to health and safety standards, emergency procedures and fire prevention regulations

• Perform duties assigned by the Supervisor and Senior Laundry Attendant and assume responsibilities in the Senior Laundry Attendant’s absence

Competencies and Requirements

• Experience: Minimum 1 year experience in a five-star hotel laundry

• Knowledge/Certificates: Knowledge of use, handling and storage of cleaning chemicals and textiles an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

制服部服務員 Uniform Attendant

主要職責：按部門既定的程序及標準執行團隊成成員的制服交收工作，包括把乾淨的制服放進制服袋內、為員工從輸送架上提取制服/制服袋、把制服/制服袋放回輸送架上等。此外，於必要時須協助和履行制服部主任所委派的其他工作。

職位介紹

• 回收團隊成員的弄髒制服

• 派發乾淨的制服給團隊成員

• 對於制服的回收及發出須維持準確的倉存記錄

• 確保及時完全修補的工作，令團隊成員及主任感到滿意

• 向服裝部經理作出每日工作滙報

職位要求

• 工作經驗：具有制服處理的工作經驗者優先考慮

• 技能 / 證書：具裁縫知識者優先考慮

• 教育程度：小學畢業或以上程度

• 語言能力：良好廣東話。懂普通話及英語

Job Purpose: Issue uniforms and garment bag to Team Members through the proper procedures and standards. Assemble clean uniforms and retrieve garment bags onto the conveyor. Perform the duties assigned by Supervisor - Wardrobe if necessary.

Key Responsibilities

• Receive soiled uniforms from Team Members

• Issue clean uniforms to Team Members

• Maintain accurate inventory of uniforms received and issued

• Ensure repairs are carried out promptly and to the Team Member’s and Supervisor’s satisfaction

• Report daily progress and issues to the Management of Wardrobe

Competencies and Requirements

• Experience: Have uniform experience in a five-star hotel is an advantage

• Knowledge/Certificates: Knowledge of tailoring an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技基建高級工程師 Senior Engineer - IT Infrastructure (ID:2937BR)

主要職責：

負責公司的網絡、電信、服務器及存儲系統。 與各個系統提供商合作，為基礎設施系統提供支持和日常維護。

職位介紹：

• 安裝和配置電腦硬件操作系統和應用程序

• 監控和維護電腦系統和網絡

• 與員工或合作夥伴溝通，以幫助建立系統或解決問題；

• 排除系統和網絡問題以及診斷和解決硬件或軟件故障

• 通過事件趨勢分析、問題管理以及修復計劃的製定和執行來提高解決方案的穩定性

• 協助工程師遵守法規和合規流程

職位要求

• 工作經驗：最少三年資訊科技相關經驗，有電腦系統服務經驗者優先

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：能操寫流利英語、廣東話及普通話

Job Purpose:

The Senior Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.

Key Responsibilities:

• Installing and configuring computer hardware operating systems and applications

• Monitoring and maintaining computer systems and networks

• Talking staff or partners through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

• Troubleshooting system and network problems and diagnosing and solving hardware or software faults

• Promote solution stability through incident trend analysis, problem management, and cure plan development and execution

• Assist engineers in adhering to regulatory and compliance processes

• Competencies and Requirements:

• Experience: Minimum of 3 years management experiences in Hotel industry directly related to the duties and

• responsibilities specified. Experience in computer systems support and service desk as an advantage

• Education: Diploma or Degree in Information Technology field

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客房部主任 Supervisor - Housekeeping Administration (ID:118BR)

主要職責：支援行政管家管理管家部的日常運作。每天檢查所有房間以控制質量，須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來乾淨，整潔，精心準備的客房，令賓客有超乎所想的感受。

職位介紹：

• 協助管理層管理管家部的日常運作

• 分配工作給客房服務員及客房部員工及監督和監測用品的衛生，進度和性能

• 對所有客房進行日常的巡查，在貴賓到達前檢查房間

• 批准已退的房間立刻清潔，以便空出房間。提交最新情況報告給客房部協調員

• 檢查所有公共場所，並於必要時執行糾正行動。

• 向副行政管家提交所有維修工作指示，保養請求及相關問題

職位要求：

• 工作經驗：具最少三年於客房部工作的經驗

• 技能 / 證書：對清潔用品、化工、機械、工具和清潔劑等有認識

• 教育程度：中學或以上程度；歡迎有志投入客房部事業的大學畢業生申請

• 語言能力：能操良好普通話、廣東話及英語

Job Purpose: Support the Assistant Housekeeper with the daily operations of the Housekeeping Department. Supervise, train and guide Guest Room Attendants and inspect all rooms daily for quality control. Motivate Team Members to exceed guests’ expectations by ensuring all rooms are clean, tidy, well-prepared and presentable.

Key Responsibilities

• Assist in the daily operations management of the Housekeeping department

• Assign jobs to Guest Room Attendants (GRA) and Housekeeping staff and supervise and monitor cleanliness, progress and performance

• Conduct daily inspections of all guestrooms and check VIP rooms before guests’ arrival

• Approve clean, vacant rooms for release promptly. Submit timely room status reports to coordinators

• Check all public areas and execute correction action if needed. Raise work orders for any repairs and maintenance required and report issues to the Assistant Executive Housekeeper(s)

Competencies and Requirements

• Experience: Minimum of 3 years’ Housekeeping experience

• Knowledge/Certificates: Knowledge of cleaning activities, chemicals, machines, tools and detergents

• Education: Secondary school or above, University grade is preferable

• Language Ability: Good English, Cantonese and Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

• Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

• Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

• Minimum 2-3 years of developer experience strongly preferred

• Bachelor’s degree or above in Computer Science or IT related degrees

• Fluent in written and spoken English and Chinese

• Knowledgeable in programming, data analysis, and database manipulation skills

• Prior experience working with Python, SQL are strongly preferred

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹：

• 以專業及親切的態度與賓客提供優質服務

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

職位要求：

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語             

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

如欲了解職位詳情，請瀏覽永利事業網站 (https://www.wynncareersmacau.com/tc) 或電郵至 jobs@wynnpalace.com，亦可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188 / (853) 8986 6222。

Please visit Wynn Careers (https://www.wynncareersmacau.com) or by email: jobs@wynnpalace.com for the position details. For enquiries, please contact us at (853) 8889 1188 / (853) 8986 6222during office hours from Monday to Friday between 9:00am and 6:00 pm