Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.
In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.
資訊管理部 Management Information Systems Department (MIS)
Ref. no.: FM.01.062026
職位內容Responsibilities
通過使用商業智能工具去開發及制定數據總覽頁、數據視覺化和報告，以支持數據驅動決策
協助製作定期的財務、營運和其他分析報告
為政府機構和其他相關單位提供所需的資料
編制公司的預算及財務預測
收集、管理和分析業務和行業數據，以識別趨勢、風險和機會
處理直屬上級委派的工作
Support data-driven decision making by developing dashboards, visualizations, and reports using business intelligence tools
Assist in the preparation of periodic financial, operational and analytical reports
Provide necessary information for government entities and other stakeholders
Prepare the company’s budget forecasts and financial projection
Collect, manage, and analyse business and industry data to identify trends, risks, and opportunities
Other ad hoc assignments assigned by the supervisor
職位要求Requirements
大學畢業或以上，主修資訊管理、數據分析、工商管理、統計、金融、會計或相關專業
至少一年相關工作經驗，保險業或銀行業優先考慮
具備會計及財務投資的基本知識
懂得使用Power BI的使用經驗者優先
具備 SQL 或資料庫管理知識者優先
熟練運用Microsoft Excel和PowerPoint
具良好的分析和資料解讀能力，以及問題解決、組織和溝通能力
積極主動，能獨立工作，並在壓力下完成任務
良好的中英文書寫及溝通能力
University degree or above in Management Information Systems, Data Analytics, Business Administration, Statistics, Finance, Accounting, or related fields
Minimum 1 year of relevant working experience, preferably in the insurance or banking sectors
Knowledge of accounting and investment principles
Experience with data visualization tools (e.g., Power BI, or similar) is an advantage
Knowledge of SQL or database management is a plus
Proficient in Microsoft Excel and PowerPoint
Strong analytical and data interpretation skills, combined with problem-solving, organizational, and communication abilities
Self-motivated, proactive, and able to work independently under pressure
Claims Handling in both life and non-life business
To implement, maintain and monitor all claims settlement of portfolio to ensure compliance with company standards and procedures
To monitor and control all claims settlement to ensure adequate provision is made for outstanding claims payment for solvency
To evaluate, and make recommendations on Claims Settlement if claims to management
To monitor trends in claims and provide necessary statistical information and reports for senior management and other departments
Preparation of statistical report to the insurance authority, i.e. claims data of Employees Compensation Insurance, Motor Insurance and Medical Malpractice Insurance, etc.
To provide instruction to external professionals like adjusters, surveyors and lawyers with respect to coverage, investigation and ultimate settlement including direct participation in court/mediation and arbitration in claim settlement
To pursue all avenues of recovery including timely recovery of deductibles from insured and to manage subrogation activities
To review policy on setting reserves on a regular basis to ensure adequacy
Initiating and /or attending courtesy visits to meet with important business partners,
To develop and implement claims guidelines/claims manual to all claims staff
To review policy and procedure regarding claims management on a regular basis to ensure adequacy and efficiency and to update claims manual on a regular basis
To provide training for claims staff
To develop /revamp claims system to ensure company’s effectiveness and efficiency in handling claims
To monitor claims services standard from time to time
職位要求 Requirements
大學畢業或以上學歷
10 年以上理賠管理經驗
良好英文及中文的溝通及書寫能力
良好電腦操作技能及文書處理能力，尤其Word 及Excel
優秀的溝通及人際交往能力
良好的分析及理解能力
以客戶為先、積極主動
細心、主動、獨立，並能在壓力下工作
熟悉保險產品和相關法律知識
University graduate or above
10 years’ experience in claims management
Good command of spoken and written English and Chinese
Good knowledge of PC applications, especially Word and Excel
Effective communication and interpersonal skills
Good analytical and comprehension skills
Customer-oriented, pleasant personality
Detail-oriented, proactive, independent, and able to work under pressure
Familiar with insurance products and legal knowledge
精算部 - 高級精算師 Actuarial Department - Senior Manager, Actuarial
Ref. no.: FM.03.022026
職位內容 Responsibilities
監督整個產品和精算功能，工作重點如下:
編製精算估值報告
協助上級管理公司的精算職能
確保專案按時、按預算並達到所需的品質標準完成。
為產品審批委員會和高級管理層提供戰略性的精算建議
制定和實施公司政策和程序
確保精算工作符合監管要求和法規
帶領公司精算團隊並提供指導和培訓
預測金融趨勢並分析相關風險
持續關注和分析保險業的發展趨勢
作為管理層去提供戰略規劃和參與決策制定
監督、制定和批准定價模型、費率建議和產品獲利能力分析
Oversee the whole product and actuarial functions with the following focus:
Preparation of actuarial valuation reports
Assist the supervisor actuarial functions of the company
Ensure that projects are completed on time, within budget, and to the required quality standards
Provide strategic actuarial advice to the product approval committee and senior management
Develop and implement company policies and procedures
Ensure compliance with all regulatory requirements
Lead the actuarial team and provide guidance and training
Prepare financial forecasts and analyze financial risks
Monitor and analyze trends in the insurance sector
Participate in strategic planning and decision-making at executive level
Oversee, develop, and approve pricing models, rate recommendations, and product profitability analysis
8 + years of experience in non-life actuarial and at least 5 years of professional experience as a senior actuary
Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned
Solid experience in product development
Higher education in Mathematics, Actuarial Science or Statistics
Ability to communicate in English and at least one of the official languages (Portuguese or Chinese) (written and spoken)
保單管理部 - 人壽保險核保高級主任 / 主任 Policy Administration Department - Life Underwriting Senior Officer / Officer
Ref. no.: FM.02.112025
職位內容 Responsibilities
負責處理日常保單管理部工作
分析及評估人壽保險申請個案的風險
持續監察現有保單的關鍵風險因素的變化
所有人壽保單文件的妥善管理及紀錄
處理直屬上級／主管委派之工作
Support departmental daily operation
Analyze and evaluate the risks involved in issuing individual life policies
Monitor existing policies for any critical risk factor changes
Keep good record of all life policies' documents
Perform any job duties assigned by reporting manager/supervisor
職位要求 Requirements
大學本科或以上學歷，商業或醫學相關學歷優先
擁有保險各類認證優先
2年或以上壽險公司核保經驗
良好英文及中文（廣東話及普通話）的溝通及書寫能力
良好的分析及理解能力
良好溝通能力、細心、謹慎、主動、獨立，願意學習及團隊合作精神
深入理解核保條款指引及規章及良好職業操守
良好電腦操作技能及文書處理能力，尤其 Word 及 Excel
University Degree or above, majoring in Business or Medical related is highly preferred
Candidates with insurance certification are highly preferred
2 years of life insurance underwriting experience
Good command of verbal and written English and Chinese (Cantonese and Mandarin)
Good analytical and comprehension skills
Effective communication skills, detail-oriented, prudent, proactive, independent, willing to learn and team-work oriented
Deep understanding of underwriting guidelines and regulations and strong professional ethics
Good knowledge of PC applications, especially Word and Excel
退休金部 - 銷售經理 Pension Fund Department - Sales Manager
Ref. no.: FM.02.092025
職位內容 Responsibilities
制定並執行有效的退休金產品銷售策略
識別並鎖定關鍵客戶群，並專注於企業和個人客戶
達到年度目標
與企業客戶和經銷商建立及維持長期合作關係
向客戶進行退休金計劃的推廣和諮詢
滿足客戶需求和處理客戶顧慮，確保客戶滿意度和保留率
此職位直接匯報給業務發展部及需定時完成業務發展部指派的工作
Develop and execute effective sales strategies for our pension fund products.
Identify and target key client segments, focusing on corporations and individuals.
Achieve annual targets.
Build and maintain long-term partnerships with corporate clients and distributors.
Conduct presentations and consultations of pension schemes to clients.
Ensure client satisfaction and retention by addressing their needs and concerns.
This role requires direct reporting to Business Development Department and shall fulfill duties delegated by Business Development Department.
職位要求 Requirements
大學本科或以上學歷，主修金融、市場營銷、傳播學
3年商業銷售，業務發展/退休基金經驗，具金融服務或人壽保險業優先
對退休金產品和市場動態有深入了解
卓越的溝通和表達技巧
能夠與利害關係人建立並維持良好關係
University degree or above, majoring in Finance, Marketing, Communications.
3 years’ experience in commercial sales, business development/Pension Fund, preferably within the financial services or life insurance industry.
Strong understanding of pension products and market dynamics.
Excellent communication and presentation skills.
Ability to build and maintain relationships with key stakeholders.
申請職位 Application
Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).
Responsible for the collection of market data and analysis of peers.
Possess a strong awareness of marketing innovation, responsible for coordinating and controlling the resource support and operation of marketing project. Comprehensively coordinate and integrate all aspects including events , PR, website, online platform, sales operations, and product services to ensure smooth project progression.
Develop customer resources, identify potential clients, and achieve sales targets.
Handle customer service and follow-up, arrange client meetings, prepare PowerPoint presentations, and establish long-term cooperative cooperative relationships with clients.
Prepare service quotations and service proposal bids.
Require:
Bachelor degree or above, major in marketing is preferred.
Strong market development capabilities, excellent communication skills, a high sense of responsibility, and good psychological resilience.
Fluent in Cantones eand Mandarin; strong English skills are preferred.
Proficient in office design software, such as Excel, Word, PowerPoint, Photoshop, InDesign and Adobe illustrator.
Holders of Macau driving license will be given priority.
保安
職位要求：
學歷程度：小學畢業或以上
具備文件：澳門居民身份證、無犯罪記錄
工作經驗：需要一年相關經驗及輪班工作
知識/技能要求
誠實可靠，有責任心，擁有團隊精神。
懂急救知識并具保安課程證書更佳，懂簡易寫作者優先。
職位職責：
負責日常保安及接待到訪人士。
定時接上級委派範圍內巡邏及記錄。
處理簡單的執行報告。
Job requirements:
Education:Primary school graduated or above.
Document:Macau ID, No criminal record.
Work experience:One year of relevant experience required and required to work shifts.
Knowledge/skill requirements:
Honest, reliable, responsible and a team player.
Those who understand first aid knowledge and have a security course certificate are preferred. Those who know simple writing and preferred.
Job responsibilities:
Responsible for daily security and reception of visitors.
Regularly receive patrols and records within the scope assigned by superiors.
Minimum: High School Diploma or equivalent (often with significant experience).
Preferred: Bachelor’s Degree in **Hospitality Management, Restaurant Management, Business Administration, Culinary Arts, or related field.
2. Experience:
Essential: Proven track record (typically 3-5+ years minimum) in progressively responsible roles within food and beverage service.
Mandatory: Significant experience (2-3+ years) in a management or supervisory role within a fast-paced F&B environment (restaurant, hotel F&B, catering, large QSR, etc.).
Highly Valued: Experience managing multiple outlets or larger volumes.
Crucial: Demonstrated experience with Profit & Loss (P&L) responsibility, budgeting, and cost control.
Preferred: Experience with opening new outlets or managing renovations/refits.
Key Skills & Competencies:
1. Operational Expertise:
Deep understanding of all F&B service styles (a la carte, food court, standalone restaurant).
Proficiency in kitchen operations fundamentals (food safety, workflow, inventory).
Expertise in maintaining safety and sanitation standards (HACCP principles).
Budgeting and forecasting for sales, labour, and costs.
Understanding for pricing strategies and menu engineering.
3. People Management & Leadership:
Strong leadership and ability to motivate diverse teams(front & back of house).
Excellent recruitment, training, coaching, and performance management skills.
Effective scheduling and labour cost management.
Ability to foster a positive, productive, and safe work culture.
4. Customer Focus & Service Excellence:
Commitment to delivering exceptional guest experiences.
Ability to handle guest complaints effectively and turn negative situations around.
Understanding of current market trends and customer preferences.
Focus on maintaining high service standards consistently.
5. Problem-Solving & Decision Making:
Ability to think quickly on their feet and resolve operational issues efficiently.
Strong analytical skills to interpret reports and make data-driven decisions.
6. Communication & Interpersonal Skills:
Exceptional verbal and written communication skills for interacting with staff, guests, vendors, and senior management.
Ability to give clear instructions and provide constructive feedback.
Personal Attributes:
Resilience & Stress Management: Thrives under pressure and handles difficult situations calmly.
Passion for Hospitality: Genuine enthusiasm for food, beverage, and creating memorable experiences.
Attention to detail: Obsessed with quality, cleanliness, and consistency.
Integrity & Professionalism: Leads by example with high ethical standards.
Flexibility & Adaptability: Able to adjust to changing priorities and unexpected challenges.
Results-Oriented: Driven to achieve financial targets, guest satisfaction goals,
Organization & Multitasking Skills: Juggles numerous tasks simultaneously without dropping the ball.
How to Apply:
Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email: hr@futurebrightgroup.com.
Personal Data collected will be used for recruitment purposes only.
Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email : hr@futurebrightgroup.com.
* Personal Data collected will be used for recruitment purposes only.
項目經理
工作職責：
主導集團新餐廳／新概念的規劃、預算、設計及施工，確保項目按時按預算交付
協調跨部門合作（包括營運、採購、市場推廣及財務）以確保新項目順利開業
管理及審查項目進度，處理工程准照、牌照申請、消防驗收、政府文件及工程合約談判
推動現有店鋪的翻新及重塑計劃，提升品牌資產價值
職位要求：
學士學位或以上，必須具建築、土木工程或相關領域
5年或以上餐飲、零售或酒店業的項目管理經驗
熟悉澳門的牌照申請流程及施工規範
具備優秀的領導能力、談判技巧及解決問題的能力
能獨立工作，抗壓性強
流利粵語、良好普通話及英語書寫、口語能力
駐澳門工作
Project Manager
Responsibilities:
Lead the planning, budgeting, design, and construction of new F&B concepts/outlets, ensuring timely and on-budget delivery
Coordinate cross-departmental collaboration (Operations, Procurement, Marketing, Finance) to ensure smooth launch of new projects
Manage and review project progress, handle engineering permits, licensing applications, fire safety inspection approvals, government documentation, and project contract negotiations
Drive renovation and rebranding plans for existing outlets to enhance brand equity
Requirements:
Bachelor's degree or above, in architecture, civil engineering, or related field is a prerequisite
5+ years of project management experience in F&B, Retail, or Hospitality
Familiar with Macau's licensing application processes and construction regulations
Strong leadership, negotiation, and problem-solving skills
Ability to work independently under pressure
Fluent in Cantonese, Good command of Mandarin and written & spoken English
Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email : hr@futurebrightgroup.com.
* Personal Data collected will be used for recruitment purposes only.
(英記餅家)佳英食品有限公司 - 研發主任
要求：
精通中式、西式烘焙工藝，包括糕餅、月餅、餡料調配、烘烤温度控制，工藝技術及品控標準化，新品落地；
熟悉食品添加物、原料特性、加工技術、配方設計、感官評估、食品保質期、成本分析及小批量試產能力；
了解市場趨勢，能追踨潮流餅食流行口味，研發品符合伴手禮定位的產品；
制定糕餅標準化作業流程、配方參數與生產SOP，跟進試產與量產落地，解決生產工藝問題；
具有5年或以上生產糕餅經驗及3年或以上烘焙產品研發經驗，熟悉餅食配方調整與創新；
對食品研發有熱情，有良好的團隊合作精神。
工作職責：
各類烘焙的研發工作，追踨市場趨勢，提出產品研發企劃；
按現有產品配方進行工藝調整升級並優化，如口味、造型、保質期調整等，並進行小批量試產與穩定性測試；
配合品控部門，符合食品生產標準；
分析原料行情，市場流行口味，提前佈局；
彙整研發資料，包括感官評與試食，記錄口感、香氣等數據，並依反饋調整配方至最佳狀態；
指導生產部門大量試產配方，配合監督量產問題，確保品質一致性與穩定性；
上班地點：澳門青洲巴士總站附近
管理員
工作職責：
負責管理物業的安全、維持秩序；
負責日常場內設備開關，訪客進出登記等；
負責監控及按指定路線巡邏，如遇任何突發情況需及時處理及向上通報跟進；
以及其它上級安排之工作。
工作要求：
勤奮守時、有責任心、誠實、細心及能團隊合作；
能操流利廣東話，略懂普通話；
接受輪班(24小時)。
Sales Manager
Job Responsibilities:
Promote imported Japanese items, such as seafood, sake and condiments.
Conduct product presentations and tastings tailored to culinary professionals.
Collaborate with the supply chain team to ensure timely delivery and quality control.
Stay updated on food trends and menu innovations in the Japanese cuisine market.
Provide market feedback to inform procurement and product development strategies.
Develop and manage relationships with restaurants in Macau.
Requirements:
Bachelor’s degree (preferably in Hospitality, Culinary Arts, or Business).
Familiarity with the imported food industry
Fluent in Cantonese and Mandarin, entry-level of Japanese would be an advantage.
Hunger to sell, strong negotiation and client relationship management abilities.
Passion for food culture and attention to detail.
銷售員
工作職責：
協助舉辦產品推廣活動；
瞭解客戶需求並迅速作出對應；
與客戶保持緊密溝通；
時刻關注市場環境的信息及變化並時向上司匯報；
積極開拓新客戶。
工作要求：
大專或以上學歷程度；
1年或以上食品批發市場營銷工作經驗(優先考慮)；
主動及良好表達能力；
進取、積極、目標清晰；
具備良好英文會話能力及廣東話溝通能力；
熟悉OFFICE軟件操作。
司機
要求：
必須熟識澳門各區道路
持澳門、香港及中國內地私家車駕駛執照
需具五年以上七人車駕駛經驗
具私人司機相關經驗
無不良駕駛紀錄及不良嗜好
Graphic Designer
Job Responsibilities:
Create compelling visual assets for marketing materials, packaging, booth designs, websites, social media, and various media platforms.
Ensure consistent brand identity across all assigned brand(s).
Participate in the entire design process, from defining requirements and conceptualizing visuals to creating graphics, including renderings, illustrations, logos, layouts, and photo retouching, as well as overseeing printing and production.
Collaborate closely with the team to manage tasks and ensure the successful execution of projects.
Handle ad-hoc design tasks to support company and marketing activities as needed.
Manage multiple projects and meet deadlines while working effectively in a team environment.
Job Requirements:
Minimum of 3 years of experience as a graphic designer, preferably in the Retail, FMCG, Food & Beverage, Hotel, or Hospitality sectors.
Experience with packaging, booth design, graphic design, and print production is essential.
Bachelor’s degree in Graphic Design, Visual Communication, or a related field.
Proficient in both Mac and PC platforms, with expert-level knowledge of design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom).
Strong photography and production skills.
Creative, self-motivated, and able to work independently with a keen eye for design.
Highly motivated, with the ability to manage a diverse range of projects and thrive under tight deadlines.
Excellent team player with strong communication skills and a positive attitude.
Knowledge of C4D, Blender, After Effects, or AI-powered design tools is a plus. Experience in shooting Reels or short-form video content is highly desirable.
How to Apply:
Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email: hr@futurebrightgroup.com.
Personal Data collected will be used for recruitment purposes only
Marketing & Communications Senior Specialist
Job Responsibilities:
Collaborate closely with the Marketing & Communications team to execute marketing, PR, and social media strategies for a retail brand.
Assist in coordinating product and image photo/video shoots for online and offline promotions, store displays, packaging, and press releases.
Conduct research and prepare materials for shoots, including products, scenes, lighting, props, and backgrounds.
Support the creation, planning, and execution of various marketing campaigns and brand promotions.
Assist in managing and monitoring social media platforms, including Facebook, Instagram, RedNote (Xiaohongshu), and WeChat.
Job Requirements:
Bachelor’s degree in Public Relations, Marketing, Communications, or a related field.
Minimum of 3 years of solid experience in marketing.
Excellent command of written and spoken English and Chinese; overseas study experience is a plus.
Familiarity with the Hong Kong marketing landscape is highly desirable.
Strong aesthetic sense and understanding of styling and branding.
Responsible, organized, self-motivated, and a strong team player.
Ability to work independently, manage multiple projects, and meet tight deadlines.
Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email: hr@futurebrightgroup.com.
*Personal Data collected will be used for recruitment purposes only
Cortina Watch is one of the leading names in luxury horology, representing the world's most prestigious watch maisons across the Asia Pacific. Founded in 1972, the company has evolved from a family-run boutique into a cornerstone of luxury retail. Today, Cortina Watch operates a sophisticated network of approximately 40 boutiques across Singapore, Malaysia, Thailand, Taiwan, Australia, Macau, and Hong Kong.
As a key business unit under the umbrella of Cortina Holdings—a regional leader with a collective workforce of over 700 professionals—Cortina Watch benefits from the stability and strategic foresight of a well-established parent organization. This backing allows the brand to maintain an unwavering focus on bridging the heritage of fine watchmaking with an international community of collectors. By curating world-class experiences and fostering deep client connections, Cortina Watch continues to lead the market in horological excellence. The company is now seeking high-caliber talent to drive strategy and elevate the standard of luxury retail experiences in an increasingly dynamic market.
To liaise with manufacturers for branding / promotional materials on communication channels and provide support;
To work closely with teams and suppliers in the execution of marketing activities including development of business collaterals and coordination of product or services promotions;
To monitor the daily operations or CRM to ensure its efficiency and effectiveness;
To maintain the accuracy of promotions or CRM database
To assist Business Development Team in the communication with third parties for any collaboration
To performs other duties as assigned to meet business needs.
Requirements:
Degree in marketing, communications or related disciplines;
Minimum 2 years’ experience in marketing or related experience;.
Good command of spoken and written Cantonese,English and Mandarin;
Asia Pioneer Entertainment Limited (APE) is licensed by the Macau Gaming Inspection and Coordination Bureau (DICJ) as an approved gaming machine agent.
Since its founding, APE has been dedicating its business to introduce innovative and superior gaming products to casino operators in Macau and other Asian countries.
APE is focused on providing full range of customized and integrated solutions for the EGE industry. APE’s substantial experience and knowledge in the gaming industry ensures our particular expertise in localisation and customization of EGE.
With an established track record of supplying EGE to casino operators in Macau and Asia, APE is a now a global distributor, presenting gaming manufacturers from Slovenia, US, Taiwan and Australia. We have well established business relationship with casino operators in Macau and Philippines.
Slot machine installation, game conversion, relocation, upgrade, troubleshooting, etc.;
Troubleshoots, replaces, or repairs components, report and communicate with supervisor and manufacturer to fix the issue;
Provide periodical maintenance and support to slot machines and related HW&SW;
Goods delivery & inspection of new arrival goods/machines;
Slot machine software testing & debug;
Instant response to customer’s requests, duty phone calls;
Performs other duties as assigned to support the efficient operation of the department;
Candidate Requirements:
High School diploma or above;
Fluent in Chinese and English in writing and speaking;
Minimum one year in equivalent role or have similar experience;
Accept several business trips in Asia countries annually;
Fast response, excellent skills in problem solving and decision making, well-disciplined;
Certificates with Electronics or Networking related disciplines are preferred;
Understands basics of slot machine parts, harnessing, and cabinets of machines in use at casinos;
Ability to multi-task working and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills;
Macau car driving license is preferred;
Macau ID holder only;
Interested parties please apply to hr@apemacau.com with resume and cover letter.
