CROWNE PLAZA MACAU 澳門皇冠假日酒店招聘

Sales & Marketing 市場銷售部

• Part-time Guest Relations Assistant (Property) 兼職客戶關係助理 (物業)

Food & Beverage 餐飲部

• Food & Beverage Consultant 餐飲顧問

• Chinese Restaurant Manager 中餐廳經理

• Wok 1 / Wok 2 頭鑊 / 二鑊

• Kitchen Helper (Cold Kitchen) 廚師助理 (冷房)

• Part-time Banquet Waiter (Macau/Coloane) 兼職宴會服務員 (澳門/路環地區) (時薪高達$60)

Engineering 工程部

• Technician 工程技工

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 

• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer:

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. 

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit https://careers.ihg.com/en/ to find out more about us.

現誠邀本澳居民申請以上職位，有意者可將個人履歷、近照和薪金要求電郵至：careers@crowneplazamacau.com 申請者所提供之個人資料將絕對保密及僅作招聘用途，如有疑問請致電：（853）8590 8066

Interested parties, please send the resume to careers@crowneplazamacau.com

For enquiries, please contact us at（853）8590 8066. The positions are applicable for Macao residents only. All information provided will be kept strictly confidential and information will be used for the purpose of processing your application or other employment related matters.

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Royal Caviar Club Limitada 澳門招聘

加入頂級魚子醬文化的非凡旅程

Royal Caviar Club 孕育自一群對美食懷有熱忱的創辦人，我們不斷追求卓越,匯聚來自世界各地最 頂級的魚子醬珍品，為顧客打造無與倫比的高端體驗。多年來,我們已於全球建立起與頂級餐廳、 酒店及企業等頂尖夥伴的緊密合作關係。如今，我們熱切期待有才華的您加入這個非凡團隊！

我們重視為員工提供廣闊的成長發展空間，不論您是經驗老道，還是初踏職場，只要您對高級美食與頂級魚子醬文化充滿熱忱，渴望施展所長，Royal Caviar Club 就是您追求卓越事業的最佳舞台！立即申請這個難能可貴的機會，讓我們一同譜寫無與倫比的頂級體驗！

銷售員 Sales Associate (全職)

工作內容

• 與顧客分享專業知識，跟進客戶要求及建立彼此良好的關係。

• 細心聆聽客人需要，提供合適的建議及符合其需要的產品。

• 處理店舖日常運作及零售營運，完成上級交辦的其它或臨時工作。

職位要求

• 中學畢業或以上程度。

• 具一年或以上零售或餐飲服務工作經驗，具高級食材類銷售經驗者優先。

• 具備良好的溝通技巧、出色的銷售技能。

• 具備友好、耐心及外向的個性。

• 能操流利廣東話，英語及普通話。

全職員工福利：

• 員工購物優惠。

• 酌情績效獎金。

• 例假、強制性假期、有薪年假。

• 專業在職培訓及良好晉升機會。

申請方法：

請將履歷、近照及薪酬要求電郵到 rccmacau.info@gmail.com，請註明申請職位。

所收集之資料絕對保密並僅用作招聘用途。

WYNN PALACE (MACAU) 澳門永利皇宮招聘

零售營業助理 Sales Associate - Retail

主要職責：提供卓越的客戶服務，與客戶建立並維持良好關係，積極達成及超越銷售目標，締造獨特而難忘的購物體驗，提升客戶忠誠度及回購率

職位介紹

• 通過針對個別客戶喜好優化銷售服務以提供卓越的客戶服務

• 主動了解及回應客戶需求，根據客戶偏好推薦合適產品

• 向客戶介紹產品及品牌知識，提升客戶對品牌的認識，並透過跨品類銷售及升級銷售提高銷售表現

• 協助處理售後服務事宜，包括產品更換、瑕疵品跟進及維修安排

• 維護良好的客戶關係，並建立和加強關係以提高銷售

職位要求

• 工作經驗: 具一至三年佣金制零售店舖工作經驗

• 教育程度: 中學畢業或同等學歷

• 語言能力: 良好廣東話及普通話，能操英語者優先考慮

• 電腦應用: POS系統操作及收銀經驗

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務客戶款待服務代表 Host - Marketing Ambassador Services

主要職責

為娛樂場內"永利臻享”的尊貴會員提供專業及優質的客戶服務

職位介紹

• 為會員提供專業及優質的客戶服務

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 與賓客維持良好溝通，提升客戶體驗及忠誠度，以建立穩固長遠之關係

• 清楚了解度假村內所有設備及服務

• 與其他部門協調，以確保項目能順利運行

職位要求

• 工作經驗：具最少一年娛樂場市場業務代表及高端客戶服務工作經驗者優先考慮

• 教育程度：高中畢業或以上程度

• 技能 / 證書：熟悉賭桌、角子機等遊戲的玩法及規例為佳

• 語言能力：能操流利廣東話及普通話，良好英語；懂其他多國語言(如泰文，日語或韓語)者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose

Provide professional and high-quality customer service to esteemed members of "Wynn Rewards".

Key Responsibilities

• Deliver professional and high-quality customer service to distinguished casino members.

• Assist and support in planning and participating in player development events and promotional activities

• Maintain good communication with guests, enhance customer experience and loyalty, and build solid long-term relationships

• Maintain comprehensive knowledge of all facilities and services offered throughout the resort.

• Coordinate with other departments to ensure smooth operation of initiatives.

Competencies and Requirements

• Experience: Minimum 1 year of experience on casino marketing and high-end customer service is preferred

• Education: High school graduate or above.

• Knowledge/Certificates: Knowledge of table game or slots regulations

• Language Ability: Fluent in Cantonese and Mandarin, with good command of English. Other languages ​​(such as Thai, Japanese or Korean) an advantage

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

副值班工程師 Assistant Duty Engineer (ID:2259BR)

主要職責

確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the

• Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

機械二級技工 Mechanic Technician II (ID:1457BR)

主要職責：須負責按照預定程序及臨時需要，操作和維護大樓的設備，包括冷水機組、冷卻塔、鍋爐、空氣處理機組、風機、水泵、洗衣房和廚房設備等一般機械設備

職位介紹

• 須按進度進行日常設備檢查和保養

• 須按照既定的條例和程序進行維修工程，特別是有關安全的問題

• 按照臨時需要適時地維修設備，以確保設備/系統的正常運作

• 更新工程狀態，並確保工作單上的工程完工

• 解決所有機械和機電設備上的問題

職位要求

• 工作經驗：具最少三年機械和暖通空調系統維修的工作經驗

• 技能 / 證書：具電氣/機械工程證書、焊接認證或煱爐操作證書者優先

• 教育程度：小學畢業或以上程度

• 語言能力：能操良好廣東話，一般英語及普通話

• 電腦應用：具基本知識較佳

Job Purpose: Operate and maintain central plants equipment, including chillers, cooling towers, boilers, air handling units, fans, pumps , Kitchen & Laundry's equipment and general mechanical equipment in accordance with scheduled program and as ad hoc needs arise.

Key Responsibilities

• Conduct daily equipment inspection and maintenance according to the planned schedule

• Carry out maintenance works in accordance with established policies and procedures, especially in regards to safety issues

• Repair equipment as ad hoc needs arise in a timely manner in order to maintain the equipment / system normal operation

• Update the status and ensure completion of work orders

• Troubleshoot all mechanical and electro-mechanical equipment

Competencies and Requirements

• Experience: Minimum of 3 years’ experience in mechanical and HVAC system maintenance

• Knowledge/Certificates: Trade certificate in electrical/mechanical engineering an advantage; Welding Certification is an advantage; Boiler operation certificate is an advantage

• Education: Primary school and above

• Language Ability: Fluent Cantonese; Mandarin and English an advantage

• Computer Skills: Preferably to have Basic knowledge

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

紙牌監控員 Attendant - Card Room (ID:1343BR)

主要職責：須負責記錄場內所分派及收集回來的遊戲紙牌等工作，並遵守政府條例以保持每副紙牌的完整性。

職位介紹

• 確保賭枱娛樂場上每副紙牌的分配及收集

• 根據公司政策和程序，處理“已銷毀”的紙牌

• 於預定時間內及時提供紙牌和骰子到場內

• 按照公司及政府規章，遵守管理部門的指示

• 參與每日工作彙報及告知公司其最新資訊

• 提高警覺，如有任何可疑活動和莊荷的糾紛，須立即通知高級紙牌監控員

• 須協助和履行高級紙牌監控員所委派的工作

職位要求

• 工作經驗：具最少一年紙牌監控的工作經驗者優先考慮

• 教育程度：中學畢業或同等學歷

• 技能 / 證書：熟悉澳門博彩法規；以及良好的心算技巧

• 語言能力：能操寫流利廣東話（懂普通話和英語者優先考慮）

• 電腦應用： 熟悉 MS Office 電腦軟件操作

Job Purpose

Keep track of complete sets of playing cards that are delivered to, and collected from, Table Game pit areas. Adhere to government regulations and maintain the integrity of card decks.

Key Responsibilities

• Ensure complete sets of playing cards are delivered to, and collected from, Table Game pit areas

• Deliver playing cards and dice to pit areas promptly at scheduled times

• Comply with management’s instructions in line with Company and government rules and regulations

• Attend regular department briefings and share relevant information

• Be alert and advise Lead Attendant of any suspicious activities

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements

• Experience: Minimum of 1 year Card Room experience an advantage

• Education: Secondary school diploma or equivalent an advantage

• Knowledge/Certificates: good mathematical skills

• Language Ability: Fluent Cantonese (Mandarin and English an advantage)

• Computer Skills: Basic MS Office an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

公眾衛生部主任 Supervisor - Public Area (ID:1711BR)

主要職責

協助副經理處理公眾衛生部的日常營運管理，負責領導、指導並監督分配至非娛樂場區域（如酒店大堂、購物商場及員工後勤區域）的清潔員。激勵團隊成員，以確保所有公共區域清潔、整潔、安全、維護良好且呈現最佳狀態，從而超越賓客的期望

職位介紹

• 對所有非娛樂場公共區域（包括酒店大堂、購物商場、非娛樂場洗手間、走廊、樓梯、辦公室、外圍、圓形大堂、宴會區域、多功能廳及會議室）進行日常檢查，並在需要時執行糾正措施

• 監督質量控制機制，包括職業健康與安全、清潔與維護、服務標準、清潔化學品的使用、設備維護及操作

• 記錄庫存與消耗量，並在需要時訂購清潔用品

• 監督定期深層清潔、油漆翻新、水晶燈清潔、大理石修復及地毯清洗

• 維持交接班日誌，以記錄接班團隊所需跟進的必要事項

• 立即匯報異常活動以及健康與安全問題

職位要求

• 工作經驗：具最少三年於五星酒店之工作經驗

• 技能 / 證書：具清潔的知識、雲石地及地毯清潔經驗；此外亦須了解各種清潔用的機器及化學清潔劑的運用方法

• 教育程度：中學畢業或以上程度

• 語言能力：能操及書寫流利廣東話及普通話，良好英語

• 電腦應用：熟識 MS Office 電腦軟件操作

Job Purpose

Support the Assistant Manager with the daily operations of the Public Area Department, specifically leading, guiding, and monitoring Cleaners assigned to non-gaming zones (such a hotel lobbies, shopping malls, and back-of-house areas). Motivate Team Members to exceed guests’ expectations by ensuring all public areas are clean, tidy, safe, well-maintained and well-presented.service.

Key Responsibilities

• Conduct daily inspections of all non-gaming public areas (including hotel lobbies, shopping arcades, non-gaming washrooms, hallways, stairways, offices, grounds, rotunda, banquet areas, function and meeting rooms) and execute correction action if needed

• Monitor quality control mechanisms, including health and safety, cleaning and maintenance, service standards, use of cleaning chemicals, equipment maintenance and handling

• Record inventory and consumptions and order cleaning supplies when required

• Supervise periodic deep cleaning, painting, chandelier cleaning, marble restoration and carpet shampooing

• Maintain a handover logbook to record necessary follow-ups for the incoming shift

• Report unusual activities and health and safety issues immediately

Competencies and Requirements

• Experience: Minimum 3 years of experience in a five-star hotel

• Knowledge/Certificates: Knowledge of cleaning activities, tools and detergents; hard and soft floor care and equipment operation; use of chemicals and machinery operation

• Education: Secondary school diploma or above

• Language Ability: Fluent in Cantonese and Mandarin, and good English

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

公眾衛生部清潔員 Public Area Cleaner (ID:1203BR)

主要職責：須負責保持賭場公眾地方的清潔衛生：如清潔洗手間、擦洗地板、吸塵、打掃灰塵、地板打蠟、使用洗

地機、單擦機和高壓水槍進行清潔工作、收集垃圾、金屬磨光、高位清潔及貨物運送等。

職位介紹

• 按照五星級的嚴格標準進行賭場的清潔工作

• 向主任報告有關維修和設備缺陷的問題

• 定期進行公共洗手間及辦公室的深層清潔，打掃天花，冷氣槽和其他難以到達的地方和固定裝置

• 維護清潔設備（如：真空吸塵器，拖把）並在轉更時以良好的狀況歸還

職位要求

• 工作經驗：具酒店或清潔公司的工作經驗者優先考慮

• 技能 / 證書：懂得正確使用洗滌劑、化學清潔劑；或具地板保養、清潔設備及機器的知識者優先考慮

• 教育程度：小學或以上程度

• 語言能力：能操流利廣東話及普通話

Job Purpose: Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.

Key Responsibilities

• Clean and tidy hotel public areas to exacting five-star standards according to a strict schedule

• Report maintenance issues and equipment defects to Supervisor

• Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures

• Regularly check ballroom and shopping arcade for spot cleaning and shampooing needs

• Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift

Competencies and Requirements

• Experience: Hotel/cleaning company experience an advantage

• Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage

• Education: Primary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

初級調酒員 Junior Bartender (ID:1152BR)

主要職責：負責協助調酒員為賓客介紹、準備及端上飲品；同時亦須維持酒吧的整潔、作好款客擺設及倉存管理等工作。以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹

• 須作好酒吧區域的款客擺設

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 保持菜單及飲品單的整潔

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

職位要求

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

• 教育程度：小學畢業或以上程度

• 語言能力：能操流利廣東話、普通話及英語

• 電腦應用：懂 Micros 電腦軟件操作者優先考慮

Job Purpose: Ensure guests receive courteous and efficient five-star service. Assist the bartender to introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

Key Responsibilities

• Setup the bar for service

• Clean and tidy the bar and equipment frequently

• Report stock levels and help control monthly inventory

• Keep menus and beverage lists in good condition

• Know and understand drink lists, menu items, products and services, and upsell alternatives

Competencies and Requirements

• Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• Education: Primary school diploma or above

• Language Abilities: Fluent spoken Cantonese, Mandarin and English

• Computer Skills: Knowledge of Micros an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

管事部主任 Supervisor – Stewards (ID:2008BR)

主要職責

須負責建立及履行管事部最佳的練習，同時亦須對團隊成員作出激勵性等工作，以確保能清洗，清潔，擦亮及維護所有碗碟的衛生，烹飪設備（烤爐及爐頭），銀器，玻璃器皿，餐具，煙灰缸和廚房的工作範圍。

職位介紹

• 須監管所分配的工作範圍能運作順利

• 維持永利的高標準衛生和安全的工作範圍，設施及設備

• 設計，執行和監督存放餐具，鍋及玻璃器皿的最佳收拾，清潔及清洗等方法，並須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 監督和監測如何正確地使用，處理和儲存清潔劑

• 當管事高級主任不在崗位時，須履行其委派的工作

職位要求

• 工作經驗：具最少兩年從事廚房工作者為佳

• 技能 / 證書：具如何正確使用，處理和儲存清潔用品的知識

• 教育程度：高中畢業或以上程度

• 語言能力：流利廣東話及普通話

Job Purpose: Create and implement best practice in Stewarding activities and motivate Stewards to exceed expectations for clean, polished and hygienic dishes, cooking equipment (ovens, stovetops), silverware, glasses, utensils, ashtrays and kitchen work areas.

Key Responsibilities

• Oversee the efficient operation of the assigned duty area

• Maintain Wynn ’s high standards of hygiene and safety for work areas, facilities and equipment

• Design, implement and monitor best practices for clearing, cleaning, washing and storing crockery, pots and glassware, and sanitising kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Implement, supervise and monitor the correct use, handling and storage of cleaning chemicals

• Perform duties assigned by the Senior Stewards Supervisor and assume responsibilities in the Senior Supervisor’s absence

Competencies and Requirements

• Experience: 2 years’ kitchen experience an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals

• Education: Secondary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽高級技術員 Senior Technician - Audio Visual (ID:1237BR)

主要職責

須負責包括但不限於圖形與視頻顯示器、音頻系統，照明和控制系統和投影系統的修理，保養和解決故障問題。

職位介紹

• 協調和帶領技術員規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 分析和解決安裝問題

• 執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全

職位要求

• 工作經驗：具最少六年視聽控制系統相關的工作經驗

• 技能 / 證書：具操作音頻通信、錄影顯示系統、廣播系統、MATV、視頻投影系統、CD 機、VCD 和 DVD 格式的知識

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話 及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose

Operate and maintain Fire Services systems in accordance with preventative maintenance programs and as ad hoc needs arise

Key Responsibilities

• Coordinate with and lead the technicians to plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety

Competencies and Requirements

• Experience: Minimum 6 years of AV experience

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement,

• MATV, video projection systems, CD, VCD and DVD formats

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電器工程師 Engineer (Electrical) (ID: 3281BR)

主要職責：監督電機技術員以執行操作和維護高壓/中壓電力設備，PMS 系統，應急發電機和 UPS 系統，作為預防性維護計劃的一部分，以及存在臨時維修的需要

職位介紹

• 確保高壓/中壓電力設備，PMS，應急發電機和 UPS 系統的維修，保養和安裝工作，並遵守安全規則和規定

• 監督電機團隊的日常營運

• 定期進行預防性維護檢查，並遵守能源管理和節約計劃

• 對困難的情況進行故障排除，以免影響度假村的營運

• 確保電機設備處於良好的工作狀態

• 有效處理所有工作訂單，並報告賓客問題和技術人員的工作效率

• 在遵守既定政策和程序的同時，提供永利皇宮的高質量和服務水準

• 對高壓/中壓電力，PMS，應急發電機和 UPS 系統實施保養工作並進行有效及即時的維修

• 確保大樓，設施，設備和工作地方都保持乾淨，整潔，安全

• 與組織內的跨部門團隊密切合作並進行協調，以確保工作流程順暢

• 按需要參加緊急情況

• 向電機總工程師或以上主管報告問題

• 協助和履行電機總工程師或以上主管所委派的工作

職位要求

• 工作經驗：

• 至少有 5 年相關經驗（其中 3 年技術員經驗），涉及高壓/中壓變壓器，高壓/中壓/低壓配電盤，高壓/低壓應急發電機和 UPS 系統的操作和維護

• 在復雜的過程控制系統上具有豐富的技術經驗和發現故障的能力

• 具有高壓/中壓開關和安全程序方面的經驗

• 技能 / 證書：

• 熟練使用各種國際法規和標準，例如 BS，IEC，IEE 等

• 了解澳門有關低壓電機系統和設備的操作和維護的法規和市場

• 教育程度：電機工程學士學位或以上程度

• 語言能力：能操良好廣東話及普通話，一般英語

• 電腦應用：熟識 MS Office 及 AutoCAD

Job Purpose: Supervise the Electrical Technicians to perform operate and maintain HV/MV equipment, PMS system, emergency generator and UPS system as part of the preventative maintenance program and also ad hoc needs arise.

Key Responsibilities

• Ensure repairs, maintenance and installation work on HV/MV equipment, PMS, emergency generator and UPS system adhere to safety rules and regulations

• Supervise the daily operations of the Electrical Team

• Conduct regular preventative maintenance inspections and adhere to energy management and conservation programs

• Trouble-shoot difficult cases to prevent interruptions to resort operations

• Ensure electrical equipment is in perfect working order and all areas are presented as new

• Process all work orders efficiently and report guest issues and Technicians’ productivity

• Deliver Wynn Palace’s high standards of quality and service while adhering to established policies and procedures

• Implement the PPM and effective and timely repairs on HV/MV equipment, PMS, emergency generator and UPS system

• Ensure buildings, facilities, equipment and work areas are kept clean, health and safety standards

• Work closely and coordinate with cross functional teams within the organization to ensure smooth external and internal work flows

• Attend to emergencies as required

• Report and escalate problems to Chief Engineer or above

• Accept any other duties and responsibilities assigned by the Chief Engineer or above

Competencies and Requirements

• Experience:

• Minimum 5 years of related experience (in which 3 years hands-on) experience on operation and maintenance of HV/MV transformers, HV/MV/LV switchboards, HV/LV emergency generators and UPS system

• Strong technical experience and ability in fault finding on complex process control systems

• Experience in HV/MV switching and safety procedures

• Knowledge/Certificates:

• Proficient in using various international codes and standards such as BS, IEC, IEE, etc.

• Knowledge of Macau regulation and market relating to the operation and maintenance of the LV electrical system and equipment

• Education:

• High Diploma degree or above for Electrical Engineering

• Language Abilities: Good command of spoken and written English and Chinese (Cantonese/ Mandarin)

• Computer Skills: Proficient in MS Office and AutoCAD

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

日本壽司廚師 Sushi Chef (ID:4045BR)

主要職責

• 生產高品質的壽司及刺身，以滿足賓客的需求

職位介紹

• 生產高品質的壽司，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

職位要求

• 工作經驗：具最少八年從事於四、五星級日式廚房壽司廚師的工作經驗，有廚師發辦或板前料理工作經驗者優先考慮

• 技能 / 證書：對日式菜餚˴時令食材及壽司等瞭如指掌；精通刀切技術

• 教育程度：中學畢業或等同學歷

• 語言能力：流利廣東話˴普通話˴英語及基本日文

Job Purpose: Produce high quality sushi and sashimi dishes to fulfil customers’ orders

Key Responsibilities

• Produce high quality sushi dishes to fulfil customers’ orders

• Forecast sushi supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage of sushi ingredients, and cleaning and tidying the sushi station and utensils

• Continuously improve health and safety standards

Competencies and Requirements

• Experience: Minimum of 8 years’ experience as a sushi chef in a 5 star Japanese fine-dining kitchen, with Omakase working experience in advance

• Knowledge/Certificates: Excellent product knowledge of Japanese cuisine, seasonal ingredients, and sushi; accurate knife skills and proven sushi abilities

• Education: Secondary school or equivalent

• Language Abilities: Fluent Cantonese, Mandarin, English and basic Japanese

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

行李及代客泊車服務主任 Captain - Bell, Door & Valet (ID:1240BR)

主要職責：監督、培訓及指導行李服務員、門僮及行李托管服務部的團隊成員，以確保團隊成員能為賓客帶來五星

級的禮遇及有效率的服務。

職位介紹

• 協助行李及代客泊車服務部的管理層處理部門日常運作

• 安排行李服務員護送每一位賓客到房間

• 監控賓客行李和物品的處理，標籤，儲存和運送程序

• 監控團體的行李和物品運送程序的有效性

• 確保團隊成員不只能為賓客提供永利皇宮五星級的禮遇及有效率的服務，更期望能讓賓客體驗超乎所想的感受

• 更新報告，如酒店賓客入住進度，個人、團體及貴賓抵達/離開的進度報告

• 向經理準備定期報告

• 監控行李服務部及行李托管服務部的設施及工作地方衛生和清潔

• 清楚了解度假村內的所有設施、服務及活動

• 監控質量控制機制，包括服務標準、團隊成員儀表、設備演示、以及健康和安全

• 不斷提升部門的健康及安全標準

• 處理失物事故

• 監督部門的行政工作

• 當經理不在崗位時，須協助及履行其工作

職位要求

• 工作經驗：最少兩年於五星級酒店從事行李服務或門僮工作，具管理經驗者優先考慮

• 技能 / 證書：熟識澳門周圍的景點

• 教育程度：中學學位或同等學歷

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 MS Office 操作

Job Purpose: Supervise, train and guide Bell, Door & Valet and Sky Limo Operation staff and ensure guests receive

courteous and efficient five-star service.

Key Responsibilities

• Assist in the daily operations management of the Bell, Door & Valet and Sky Limo Operation Department

• Assign a Bellperson to escort each guest to their room

• Monitor handling, labelling, storage and delivery procedures for guest luggage and items

• Supervise the efficient handling of group baggage deliveries and amenities

• Ensure Bell, Door & Valet and Sky Limo Operation staff deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Update progress reports of check-in process, arrivals/departures of FIT, Group and VIP guests

• Prepare regular reports for the Manager

• Monitor the cleanliness and hygiene of all sections of Bell, Door & Valet and Sky Limo Operation equipment and work areas

• Handle lost and found claims

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Bell, Door, Valet, Baggage Check, Lobby Greeter and Sky Limo services including service standards, staff grooming, equipment presentation, and health and safety

• Continuously improve health and safety standards

• Assist and perform duties assigned by Senior Captain and above.

Competencies and Requirements

• Experience: Minimum 2 years of Bell Services experience in a five-star hotel preferred. Supervisory experience an advantage

• Knowledge/Certificates: n/a

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員 Butler - VIP Services (ID: 1296BR)

主要職責

• 負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

• Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• •Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

花藝助理技術員 Assistant Floral Technician (ID:1244BR)

主要職責：負責設置酒店各區域的鮮花作品，協助花藝主任及花藝經理妥善完成酒店區域及賓客所需，並維持花藝部工作區域的整潔。

職位介紹

• 於花藝工作間及酒店範圍內工作，負責處理公共區域之簡單枱花及內部訂單，以及切割花莖及擺放鮮花

• 清潔和儲存玻璃器皿以及消毒水桶

• 按日常護理程序保養及更換鮮花，並按需要為鮮花添加或更換清水

• 提供宴會工作及特別節目所需的花藝協助

• 協助製作酒店客房內的花藝作品

• 於收貨時負責接收、處理及存放所有花材，並確保所有鮮花妥善保存於雪房內

• 報告上級有關花材或植物的凋謝或損耗情況

• 經常保持工作間整潔，清理工作間內的垃圾

• 製作枱花及於指定時間把鮮花送到餐廳、個別商店或特定區域

• 接受花藝主任或花藝經理指派的工作

• 協助花藝一級技術員進行日常花藝工作間的工作

• 收回花瓶和花藝器皿

職位要求

• 工作經驗：具一年專業花藝知識優先

• 教育程度：小學程度或同等學歷

• 語言能力：廣東話、普通話或英語

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

江河幕墻澳門有限公司招聘

江河幕墻是全球高端幕牆第一品牌。江河幕墻成立於 1999 年，是集產品研發、工程設計、精密製造、安裝施工、諮詢服務、成品出口於一體的幕牆系統整體解決方案提供商，是全球幕牆行業領導者，在北京、上海、廣州、成都、武漢等地建有一流的研發設計中心和生產基地，業務遍佈全球二十多個國家和地區，擁有國家級企業技術中心、國家認定博士後科研工作站、中國幕牆行業首家國際認可的 CNAS 出口企業檢測中心，是國家級高新技術企業、國家認定技術創新示範企業、首批國家級智慧財產權優勢企業。

近年來江河幕墻在全球各地承建了數百項難度大、規模大、影響大的地標建築，榮獲了包括中國建設工程魯班獎在內的國內外頂級榮譽逾百項。其中，承建200米以上摩天大樓逾百項，包括世界第一高樓沙特王國塔（1007米）、中國第一高樓武漢綠地中心（636 米）、北京第一高樓中國尊（528米）以及天津周大福金融中心、上海中心大廈、廣州東塔、深圳華潤國際商業中心、迪拜無限塔、阿布達比天空塔等地標建築；承建大型文化、金融、商業綜合體逾千項，包括“全球十大最強悍工程”之一中央電視臺新址、上海世博文化中心、澳門夢幻城、新加坡金沙娛樂城、阿布達比金融中心、卡達巴瓦金融中心等地標建築；承建大型交通樞紐逾 40 項，包括中國四大直轄市五大機場、北上廣三大樞紐火車站、阿布達比國際機場等地標建築。

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幕牆項目副經理 / 技術經理

工作內容：

• 熟悉幕牆圖紙，和幕牆安裝，驗收各工序安排；

• 熟悉幕牆各項標準規範，負責編制幕牆計畫及對外溝通協調 ；

學歷：

• 大專或本科程度以上;

要求：

• 懂得使用AUTO CAD , Microsoft Project;

• 5年或以上幕牆相關經驗

• 具備同等職位2年經驗，或 至少完成過一個完整項目

優先條件：

• 持有效澳門居民身份證

• 擁有大型工程項目現場管理經驗優先；

• 良好的溝通技巧及人際關係；

• 語言能力：流利廣東話，基本英語及普通話；

幕牆現場經理

工作內容：

• 熟悉幕牆圖紙和幕牆安裝，驗收各工序安排；

• 熟悉幕牆現場管理，負責現場的安裝進度；

• 協管現場品質和安全事項；

• 協助項目經理溝通協調各方；

學歷：

• 大專或本科程度以上;

要求：

• 懂得使用AUTO CAD , Microsoft Project;

• 5年或以上幕牆相關經驗

• 具備同等職位2年經驗，或 至少完成過一個完整項目

優先條件：

• 持有效澳門居民身份證

• 擁有大型工程項目現場管理經驗優先；

• 良好的溝通技巧及人際關係；

• 語言能力：流利廣東話，基本英語及普通話；

申請方式：

有意者請將履歷、近照及期望薪資電郵至：jhmo@jangho.com，郵件主題請註明「申請職位-姓名」。

*個人資料絕對保密，只作招聘用途。

TFS 時尚廣場有限公司澳門招聘

TFS（The Fashion Square Limited）是全球高端時尚集合品牌，專注於為品味卓越的客戶甄選頂級設計師時裝及限量單品。我們不僅是服裝的提供者，更是生活方式的塑造者。

銷售助理兼職

薪資待遇：MOP 70/小時

工作時間：靈活排班 ，每日4-8小時

崗位要求：

• 年齡18歲以上，學歷不限；

• 溝通能力強，有責任心；

• 經驗不均。

✔ 彈性工作時間，適合大學生

✔ 表現優異者可轉長期

✔ 國際級品牌培訓

應聘方式：

請發送簡歷至郵箱：hr@tfs.mo

請備注：人名+兼職

名額有限，速速報名！

營運總監

工作職責：

• 戰略規劃與執行：

  • 制定年度、月度銷售目標與預算，並規劃相應的銷售促銷計劃以確保目標達成。

  • 深入分析市場動態、競爭對手及消費趨勢，識別增長機會並制定相應行動計畫。

• 門店營運管理與績效提升：

  • 全面監督各門店日常營運，確保服務、視覺陳列等均符合頂級奢侈品標準。

  • 管理健康的庫存水平，優化商品組合以匹配市場需求，確保庫存流轉效率。

  • 設定並監控關鍵績效指標（銷售額、利潤率、轉化率、客單價、客戶滿意度等），定期進行營運數據分析，並採取有效措施推動業績持續增長。

  • 與集團總部保持緊密溝通，優化貨品組合、庫存流轉及訂貨策略。

• 團隊領導與人才發展：

  • 招募、培訓並激勵一支高素質的門店管理及前線銷售團隊，營造追求卓越、協作共進的文化氛圍。

  • 建立系統化培訓體系，提升團隊在產品知識、銷售技巧、客戶服務及奢侈品行業禮儀方面的專業水準。

  • 實施績效管理，識別並培養高潛力人才，建立穩健的人才梯隊。

• 高端客戶關係管理 (VIP CRM)：

  • 制定深度維護 VIP 客戶的策略，提升高淨值客戶的忠誠度與復購率。

  • 親自參與重要客戶的維繫與拓展，處理複雜客戶諮詢與訴求，確保客戶擁有無與倫比的尊享體驗。

• 行政與法規合規：

  • 作為店舖與品牌總部（香港）的橋樑，執行總部方針。

  • 確保所有店舖遵守公司的作業程序 (SOP) 和合規要求。

任職要求：

• 教育背景： 本科及以上學歷，市場行銷、工商管理或相關專業優先。

• 工作經驗： 8年以上高端零售管理行業經驗，其中至少3年專注於奢侈品、高端零售或高端生活方式品牌的多店運營管理經驗，必須在澳門或大中華地區有深厚積累。

• 商業敏銳度： 對奢侈品市場有深刻洞見，能迅速將分析轉化為盈利策略。

• 卓越領導力： 具備出色的團隊激勵、溝通及跨文化管理能力，能夠凝聚並引領多元團隊。

• 客戶中心思維： 深入理解高端客群需求，以工匠精神雕琢服務細節。

• 結果導向： 在高壓環境下，依然具備強大的問題解決能力與達成目標的魄力。

• 語言能力： 流利的粵語或普通話及一般英語口語表達能力，能自如應對多元化的客戶和商業夥伴。

• 個人特質： 形象專業，品位高雅，作風正直，抗壓能力強，對奢侈品行業充滿激情。

如何加入我們？

發送簡歷及申請至：hr@tfs.mo

郵件標題：職位＋您的姓名

全職銷售員

✨ 為什麼選擇加入我們？

•  薪酬回報更可觀：優厚底薪 + 豐厚無上限佣金 + 激勵獎金 + 獎勵假期

• 優厚的年終獎金及年終花紅

• 不只是一個品牌，而是一個世界：接觸各大奢侈品牌及小眾設計師系列，比在單一品牌店學得更廣、視野更開闊

• 機會更多，良好的晉升機會

✨ 崗位職責

• 負責店鋪的日常銷售，主動介紹不同品牌的產品特色

• 協助維持店鋪陳列美觀，管理貨品上架及庫存

• 透過卓越服務建立顧客忠誠度，培養品牌VIP客戶群

✨ 我們心目中的你 

• 具備1年或以上零售經驗（有服裝、鞋包、飾品或買手店經驗者優先）

• 熱愛時尚，對潮流趨勢有敏銳觸覺，喜歡研究不同品牌的設計

• 主動積極，善於溝通，能以流利粵語或普通話服務顧客

• 具團隊精神，能適應快節奏工作及輪班安排

✨ 申請方法

想將你的時尚熱情變成事業？

請將詳細履歷、近照及期望待遇電郵至：hr@tfs.mo

郵件標題：您的姓名+面試職位

我們會為合適者安排面試，所有資料絕對保密及只作招聘用途。

SPRING NAIL BEAUTY 澳門招聘

SPRING NAIL BEAUTY - Since 2020

我們致力打造舒適放鬆的美膚療癒空間。我們堅持以科學護膚、匠心手法為核心理念，尊重每個人原生膚況， 為貴賓打造高質感的美療體驗。

因業務擴張關係，誠聘以下空缺職位：

美容師／資深美容師

薪金：MOP 13,000 – MOP 60,000

• 熟悉皮膚結構、美容專業知識

• 為顧客提供專業美容或身體服務，與顧客建立良好溝通及客戶關係

• 細心分析顧客皮膚狀態，提供專業護膚建議

• 有責任感、工作積極主動、守時有禮

• 心思細密，能細心察覺及關注顧客需要

要求：

• 澳門本地居民優先

• 1年以上相關工作經驗

• 持專業美容文憑或ITEC證書優先

• 善於與人溝通，有服務熱誠，樂意同團隊伙伴合作

• 能操流利廣東話，懂英語及普通話者優先考慮

公司福利待遇：

✅ 優厚佣金及手工費 ✅ 提供專業在職培訓 ✅定期員工聚會✅生育或婚喪喜慶津貼 ✅良好的工作環境

兼職／全職見習美容師

薪金：MOP 12,000 - MOP 60,000

對美容有基礎、證照，或者您還未有經驗，一直想嘗試美容行業但找不到合適機會，我們願意提供給您一個良好出發的平台。

• 1V1教授美容等知識。

• 設備全由公司提供。

• 提供實操機會,評核通過可轉兼職/全職美容師

• 時間彈性自由, 無需相關工作經驗,適合對美容興趣之人仕

要求：

• 澳門本地居民優先

• 無需相關工作經驗

• 良好溝通技巧、服務熱誠及團隊精神

• 善於與人溝通，有服務熱誠，樂意同團隊伙伴合作

• 能操流利廣東話，懂英語及普通話者優先考慮

公司福利待遇：

✅ 優厚佣金及手工費 ✅ 提供專業在職培訓 ✅定期員工聚會✅生育或婚喪喜慶津貼 ✅良好的工作環境

兼職／全職美甲師

薪金：MOP 12,000 - MOP 40,000

工作範圍：

• 為顧客提供專業美甲、修甲、美甲設計及護理服務

• 細心了解顧客喜好與需求，提供合適美甲建議

• 保持工作環境整潔衛生，遵守衛生安全標準

• 協助介紹美甲服務、產品，維持良好客戶關係

• 具責任心、服務熱誠、有禮親切、笑容良好

職位要求：

• 1 年或以上美甲相關工作經驗

• 熟練各種美甲技術（光療、延甲、彩繪、飾品等）

• 良好溝通技巧、服務態度佳、具團隊精神

• 工作細心、有耐性、守時有禮

• 對美甲行業有熱誠，追求品質

• 能操流利廣東話；懂普通話優先

• 澳門本地居民優先

公司福利待遇：

✅ 優厚佣金及手工費 ✅ 提供專業在職培訓 ✅定期員工聚會✅生育或婚喪喜慶津貼 ✅良好的工作環境

兼職／全職美睫師

薪金：MOP 12,000 - MOP 40,000

工作範圍：

• 為顧客提供專業美睫、卸睫、睫毛護理等服務

• 細心了解顧客眼型及需求，設計合適美睫款式

• 嚴守衛生流程，保持工具及工作環境乾淨衛生

• 跟進顧客效果與體驗，維持良好客戶關係

• 具服務熱誠、有禮親切、笑容良好

職位要求：

• 1 年或以上美睫相關工作經驗

• 熟練植睫技術、款式設計、操作穩定細緻

• 良好溝通技巧、服務態度佳、具團隊精神

• 工作細心、有耐性、守時有禮

• 對美睫行業有熱誠

• 能操流利廣東話；懂普通話優先

• 澳門本地居民優先

公司福利待遇：

✅ 優厚佣金及手工費 ✅ 提供專業在職培訓 ✅定期員工聚會✅生育或婚喪喜慶津貼 ✅良好的工作環境

【應聘方式】

有興趣請發送履歷到本公司電郵：springnailbeauty4@gmail.com 或有意電：6890 5134

期待您的加入！

Jebsen Motors 捷成汽車澳門招聘

捷成汽車1955年將保時捷引進香港，並于2001年引進中國內地，至今經營保時捷分銷業務逾70年。目前，捷成汽車在大中華區的8個城市設立了21個保時捷銷售和售後服務網點。

Company website: https://www.jebsen.com/

Sales Manager

Purpose of the Job

To drive sales performance and lead the sales team, ensuring business targets, KPIs, team development, customer satisfaction, and principal compliance are fully achieved.

Responsibilities

• Own overall sales performance for the represented automotive brands in Macau, including achievement of new vehicle sales volume, revenue, mix, and profitability targets.

• Manage the full sales process and lead pipeline: lead generation, qualification, test drives, negotiation, closing, and after-sales handover.

• Define, monitor, and deliver against clear KPIs (sales volume, conversion rates, Mystery shoppers scores, GP etc.) and implement timely & effective measures to push sales.

• Design, implement, and continuously refine commission and incentive schemes that effectively motivate the sales team and drive higher sales performance and target achievement.

• Develop deep knowledge of the Macau automotive market (customer segments, competitive landscape, regulatory environment, and used-car dynamics) and translate insights into effective sales strategies.

• Collaborate with marketing, after-sales, operations, and external partners to drive showroom traffic, digital leads, and brand visibility.

• Lead, coach, and develop the sales consultants to raise product knowledge, selling skills, and performance; set clear targets and conduct regular performance reviews.

• Fulfil Principals' requirements, brand standards, sales processes, and audit obligations.

• Ensure smooth and professional day-to-day sales operations, including showroom standards, inventory management support, customer experience, and process compliance.

• Any other duties as assigned by Management

Requirements

• Degree Holder, in any related disciplines.

• Possess at least 3 years' experience in automotive sales management, preferably with premium brands in Macau, Hong Kong, or Greater China.

• Strong track record of achieving or exceeding vehicle sales targets and KPIs.

• Experience leading and coaching a sales team in a dealership or distributor environment.

• Demonstrated ability to design or manage effective commission / incentive schemes that drive sales performance.

• Solid understanding of the Macau automotive market and ability to build relationships with key stakeholders (fleet, corporate, individual customers, and partners).

• Excellent negotiation, communication, and customer-facing skills.

• High integrity, strong process discipline, and attention to compliance and audit requirements.

Sales Executive | 銷售主任

Purpose of the Job

於澳門保時捷中心工作，提供卓越的服務予尊貴客戶，實現公司及廠方定立的新車銷售目標及其他績效關鍵指標

Responsibilities

• 主動了解客戶需求，介紹及推廣產品，並全程跟進由到店、試駕、購車方案至交車的優質服務體驗

• 積極開發潛在客戶，保持聯繫並促成轉化，同時定期跟進現有客戶的用車情況及滿意度

• 參與公司市場推廣活動，協助提升品牌知名度及產品影響力

• 達成每月銷售及客戶滿意度目標，並確保銷售文件準確及內部協作順暢

• 嚴格遵守公司運作流程、行為守則以及原廠的審核與品牌要求，並執行上司指派的其他工作

Requirements

• 大專或以上程度

• 具備奢華汽車品牌工作經驗，並有良好往績

• 積極主動、自我推動，致力達成銷售目標

• 能獨立工作，並有效創造可觀的銷售收入

• 儀容整潔，具備優秀的人際關係建立及溝通技巧

• 必須持有有效駕駛執照

• 經驗較淺者可獲考慮為交車專員（Delivery Specialist）

Technician 汽車維修技工

Purpose of the Job

於澳門保時捷售後服務中心工作，提供卓越的售後服務予尊貴客戶

Responsibilities

• 按照品牌的維修標準，為車輛進行診斷、保養及修理

• 處理一般車輛裝拆, 噴漆等工作

• 協助維修工場的日常運作, 並付合審計要求

• 須穿著制服、安全鞋，遵守公司業務運作流程及守則

Requirements

• 中學程度， 必須持有汽車維修相關文憑／證書

• 最少3年汽車維修及電子機械工作經驗，持有電動車維修經驗者優先

• 持有高壓電維修資格為佳

• 必需持有私家車及輕型貨車駕駛執照

• 具良好溝通技巧，能讀寫簡單中英文，懂基本電腦操作

• 主動積極，嚴謹認真，獨立有耐性

Customer Service Executive (Part Time)

Purpose of the Job

擔任公司的品牌大使，於陳列室負責接待客戶及建立良好關係。

Responsibilities

• 維持陳列室及接待處環境整潔，確保符合服務標準

• 與銷售及市場部合作，推廣陳列室活動

• 負責收銀工作，並確保收款準確無誤

• 協助日常行政（如登記試車、回覆網上查詢）

• 處理其他主管安排的工作

Requirements

• 持學位或相關學歷

• 具2年或以上酒店／旅遊／客戶服務經驗者優先

• 做事有條理、有上進心、能獨立處理工作

• 積極主動、以客為先、具抗壓能力

• 熟練操作 MS Office（Word, Excel, PowerPoint）及中文打字

• 具良好中英文（廣東話及普通話）溝通及書寫能力

• 需輪班工作

申請方式：

有意者可將履歷電郵至：sallytkwong@jebsen.com

或到：https://jobs.jebsen.com/search 直接申請

華海智慧（澳門）信息系統技術有限公司招聘

華海智慧（澳門）信息系统技術有限公司（下稱「華海澳門」）由華海智匯技術有限公司與華海智慧（上海）信息系統技術有限公司共同出資成立，專注於推動澳門特區政府信息化建設及智慧城市發展。

作為華為智慧城市的戰略合作夥伴，華海智匯在中國內地成功交付逾百個標杆性智慧項目，業務遍及華北、華東、西南、大灣區及港澳地區。依托母公司在智慧都市、智慧交通、智慧能源等領域的深厚積累，華海澳門自2022年成立以來，迅速參與多項澳門特區政府項目的投標與實施，致力為本地數字化轉型提供高品質、定制化的集成解決方案。

我們堅持「以客戶為中心」的價值理念，積極回應澳門智慧城市發展需求，現誠邀本地優秀人才加入，共同建設智慧澳門！

官方網站：https://www.hmnsmart.com

運維工程師

薪金面議

職務內容：

• 告警監控：基於運維工具、人工巡檢，按照SOP文檔，7*24輪班監視系統的運行情況，發現異常情況後即時上報至運維經理；

• 技術諮詢：對客戶/用戶的技術問題、使用疑問，按照SOP進行解答，並進行記錄、上報

• 工單管理：對所有技術諮詢/故障進行工單記錄

• 資產管理：輔助運維經理進行項目相關設備的登記、管理

職位要求：

• 大專及以上學歷，歡迎優秀應屆畢業生應徵：

• 文檔編寫與記錄能力：具備基礎事件記錄及簡報的編寫能力，能確保操作規範、記錄完整並符合留痕要求。

• 語言能力與溝通技巧：能熟練使用粵語及普通話進行日常溝通與書面表達，具備良好的溝通與協調能力，能有效與客戶及團隊成員進行有效交流。

• 職業素養與現場服從性：具備高度責任心與細心嚴謹的工作態度，具備團隊合作精神，能接受運維經理指揮與現場調度，並能應對突發事件與緊急情況。

注：崗位性質為7*24小時駐場運維，涉及輪班工作，三班倒。

ICT 運維技術工程師

薪酬：MOP 20,000 - 35,000 /月

崗位職責：

• 運維技術方案管控： 作為項目運維技術第一責任人，統籌全流程技術工作。識別現網運行中的技術、兼容性與安全風險並制定預案；根據客戶業務場景與合規要求，制定可落地的整體運維實施、變更、割接及擴容部署方案，輸出風險評估、根因分析等技術文檔，並做好閉環覆盤；

• 現網運維與故障攻關： 負責現網重大、疑難技術問題的定位、分析與閉環處理。帶領團隊承接複雜故障及跨模塊聯動問題；常態化開展現網風險巡檢、隱患整改、性能與架構優化、應急演練，保障系統、網絡、安全、視頻及服務器平台的長期穩定運行；

• 客戶技術對接與需求落地： 對接客戶技術負責人，負責技術答疑、需求拆解、變更評估與技術匯報。準確識別業務需求與潛在風險，輸出優化建議，推動問題閉環，維護客戶技術滿意度；

• 文檔沈澱與經驗賦能： 輸出實施方案、配置/運維手冊、故障案例及復盤報告。沈澱標準化運維交付流程與排障經驗，賦能一線團隊，提升項目整體交付標準化水平。

崗位要求：

• 大學本科及以上學歷，計算機科學與技術、通信工程、自動化等相關專業；

• 具備 5年以上 ICT項目交付/運維技術經驗，有華為設備整包交付或系統集成項目經驗優先；

• 具備疑難問題攻關能力及獨立排查複雜運維故障的技術能力；

• 基本掌握華為等主流ICT全棧產品技術，至少精通一類產品（如：數通設備、雲平台、安全技術、系統與虛擬化、視頻監控/安防等），持有華為相關高級認證者優先；

• 具備良好的客戶溝通、需求拆解與技術匯報能力，能精準對接甲方技術與管理層；

• 粵語、普通話流利，具備良好的英語讀寫能力。

ICT 運維經理

薪金： MOP 30,000 - 50,000 /月（具體薪酬視個人能力與經驗面議）

職務內容：

• 服務交付與履約管理： 基於合同要求及客戶運維需求，整合資源並組織服務交付，確保高標準履約；

• 客戶關係與商機挖掘： 負責客戶日常溝通與定期匯報，維護客戶滿意度，敏銳挖掘續約及增值服務商機；

• 體系建設與團隊賦能： 編寫及更新運維程序與技術文件，組織內部技術培訓，提升團隊整體服務水平；

• 應急保障與風險管控： 負責重大活動、節假日或突發事件的應急保障統籌與現場指揮工作。

職位要求：

• 大學本科或以上學歷，主修計算機、通信等相關專業；

• 具備 5年以上 ICT或IT領域運維或項目管理經驗，有大型政企或運營商運維管理經驗優先；

• 精通網絡架構設計與故障排查技術，持有 PMP或華為HCIE/HCIP等相關認證者優先；

• 具備優秀的溝通表達與方案撰寫能力，能獨立向客戶管理層進行技術匯報；

• 粵語、普通話流利，具備良好的英語讀寫能力。

工作地點：澳門

工作時間：09:00-18:00

公司福利：

• 五天工作制，每天8小時（09:00–18:00，含1小時午休）

• 年終雙薪

• 澳門公眾假期

• 年假12天

• 有薪病假12天

• 團體醫療保險

• 良好的晉升空間與專業培訓機會

申請方式：

郵件發送簡歷到 recruitment@hmntech.com

郵件標題請註明：「應徵職位 + 姓名」（例如：應徵項目助理 張明）

我們將盡快審核合適人選並安排面試。

期待您的加入，與我們一同見證智慧澳門！

某公司誠聘

HR & Admin Officer

Job Responsibilities:

• Calculating and preparing the monthly salary, OT records and payroll distribution;

• Checking and analysis the records of Attendance and Leave Deduction (regarding annual leave, unpaid sick leave, unpaid leave, industrial injury leave);

• Monitoring the employment issue including contract preparation, government tax and social security fund, etc.;

• Communicating and co-operate with the Hong Kong HR colleagues for handling the NEW Payroll system;

• Handling all data entry of (new staff information, termination, promotion, salary adjustment, shift changing, ad-hoc scenario, annual double pay, annual tax deduction/addition). Run the rest procedures of payroll system and conduct both Autopay and Cheque final reports under two payroll systems (old and new payroll systems) of our 3 companies;

• Preparing memo for monthly promotion, transfer, deduct salary/allowance, termination within our 3 companies for management approval;

• Preparing the monthly accrued-amount to Account Managers in the end of each month;

• Handling the retirement, resignation & termination cases including prepare documents for staff signatory; calculating the last payment; issue the declaration letter; arrange the resigned staffs to return all the CSR Macau /SITA Macau/ Ultra Clean belongings to our company and filing;

• To maintain a good filing system in HR Dept.;

• Answering all the payroll enquiries to different colleagues from different departments;

Requirements:

• Bachelor’s degree in Business or related field with 3 years working experience;

• Strong verbal and written communication skills in Chinese (Cantonese, Mandarin) and English;

• Excellent teamwork skills with a polite and respectful manner;

• Physical ability to conduct site visits and assessments;

Assistant Maintenance Manager

Key Accountabilities or Responsibilities 主要職責：

Responsibility for the daily Operation & Maintenance in accordance with the contract

requirements :

• To lead maintenance team including engineers, supervisors and technicians to carry out day-to-day works, including preventive and corrective maintenance tasks of district cooling systems including chillers, water pumps and cooling towers etc.

• To plan the preventive and corrective maintenance work with consideration of operation needs and new installation.

• To review maintenance work procedures and ensure the team follows.

• To review work safety and work quality.

• To monitor and coordinate with works by sub-contractors.

• To familiar with the plant E&M installation and to solve day-to-day technical problems.

• To direct the team to keep maintenance records and prepare reports.

• To provide management to the team and provide training.

• To take the lead in providing technical proposals and improvement opportunities.

• Perform root cause analysis on the performance and failure equipment

Job Requirements 工作要求：

Education & Professional Qualification

• Bachelor Degree in BS / Mechanical / Electrical Engineering

• Chartered Engineer is preferred

Job Experience/Knowledge

• At least 8 years of experience in operation and maintenance of large-scale chiller plant e.g. district cooling system / energy centre / shopping mall, etc.

• Sound knowledge in electrical and mechanical equipment operation and maintenance

• Professional membership from a relevant organization is an advantage Professional skills

• Leading skill in managing maintenance team and subcontractors to conduct various maintenance tasks

• Good interpersonal skills, Independent and self-motivating

Language skills

• Strong communication skill, English, Cantonese, Putonghua preferred

• Proficiency in PC skills (Google workplace andMS Office, etc.)

• Immediate available is highly preferred

Contract Manager

Key Accountabilities or Responsibilities 主要職責：

• Develop and implement strategies to drive business growth in energy services market

• Identify new business opportunities and meet with potential clients for presenting proposals

• Coordinate with internal technical, commercial and financial teams to prepare project cost estimate and technical proposal

• Prepare tender documents

• Coordinate with sub-contractors and suppliers for preparing project budget cost

Job Requirements 工作要求：

• Degree or above in Building Services / Electrical / Mechanical Engineering or equivalent

• Minimum 8 years’ solid working experience in E&M consultant or contracting firms

• Able to work independently, self-motivated result-oriented and with strong sense of responsibility

• Good interpersonal, communication and technical presentation skills

• Good command in written and spoken in English and Chinese

• Professional membership from a relevant organization will be an advantage

• Candidate with less experience will be considered for the post of Senior Engineer

Engineer

Key Accountabilities or Responsibilities 主要職責：

• Prepare plans and procedures for maintenance works in a district cooling plant

• Plant, lead and supervise a team of in-house technicians and subcontractors for routine maintenance works

• Monitor equipment status, respond to equipment fault, prepare reports and records for maintenance works

• Plan and monitor tools and spare parts stock level

• Improve health and safety policies and procedures

Job Requirements 工作要求：

• Higher diploma or above in Building Services / Electrical / Mechanical Engineering or equivalent

• Minimum 5 years’ solid working experience in building services installation and maintenance works of MVAC & electrical system

• Able to lead a team of technicians for different maintenance tasks

• Possession of a valid driving license is an advantage

• Good interpersonal and communication skills

• Good command in written and spoken in English and Chinese

• Candidate with less experience will be considered for the post of Assistant Engineer.

Operator 維修技術員 (設備操作)

Key Accountabilities or Responsibilities 主要職責：

• 負責日常中央空調系統的操作；記錄日常設備資料和數據；進行每日例行檢查；處理緊急事故及相關查詢

Job Requirements 工作要求：

• 初中程度或同等程度

• 具兩年或以上大型冷氣/樓宇設備系統操作或維修經驗;

• 持有相關牌照者優先

• 24小時輪班，輪休

Supervisor 督導員 (空調系統)

Key Accountabilities or Responsibilities 主要職責：

• 負責中央冷氣機房/ 設備及樓宇機電系统之運作、維修及保養

• 監督維修團隊及承包商進行定期設備保養工作

• 處理緊急事故

Job Requirements 工作要求：

• 文憑/副學士或同等程度

• 電機/機械/樓宇設備工程文憑畢業者優先

• 略懂電腦，能書寫簡單中文報告，略懂英語

• 具備十年或以上操作或維修冷氣／機電／樓宇裝備經驗

• 持有相關牌照者優先

Technician 維修員 (冷氣 / 機電)

Key Accountabilities or Responsibilities 主要職責：

• 進行空調系統 (包括冷水機組，水塔，水泵) 及相關機電設備的保養、維修

• 進行每天例行設備狀況檢查

• 電力系統設備的保養、維修 (包括消防、保安系統、BMS及相關機電設備)

• 監督承包商進行定期設備保養工作

• 處理緊急事故

Job Requirements 工作要求：

• 初中程度或同等程度

• 具備兩年或以上操作或維修冷氣／機電／樓宇裝備經驗

• 持有相關牌照者優先

• 具有更多經驗者將被考慮為高級維修員

Engineer 維修工程師 (區域供冷系統)

Key Accountabilities or Responsibilities 主要職責：

• Prepare plans and procedures for maintenance works in a district cooling plant

• Plant, lead and supervise a team of in-house technicians and subcontractors for routine maintenance works

• Monitor equipment status, respond to equipment fault, prepare reports and records for maintenance works

• Plan and monitor tools and spare parts stock level

• Improve health and safety policies and procedures

• 負責制定區域供冷系統(DCS)的設備保養策略、維修計劃及標準作業程序（SOP）。

• 制定團隊及跟進執行日常工程保養，確保施工進度與質量符合公司規範。

• 持續監控設備運行狀態，針對突發故障進行即時排除，並制作日常技術紀錄報告

• 精確規劃並監控工程工具及維修備件的庫存水位，優化資源配置。

• 持續優化職業安全與健康（OSH）之政策與流程，營造零意外的工作環境。

Job Requirements 工作要求：

• Education & Professional Qualification 學歷及專業資格：

• Higher diploma or above in Building Services / Electrical / Mechanical Engineering or equivalent;

• Possession of a valid driving license is an advantage

• Good interpersonal and communication skills

• Good command in written and spoken in English and Chinese

• 持有屋宇設備 / 電力 / 機械工程或相關學科等學歷者優先；

• 具備良好的溝通協調能力，能有效與內部團隊及分判商溝通；

• 具備良好的中英文書寫及口語溝通能力；

• 必須持有澳門駕駛執照

Job Experience/Knowledge 工作經驗/知識：

• Minimum 3 years’ solid working experience in building services installation and maintenance works of MVAC & electrical system

• Able to lead a team of technicians for different maintenance tasks

• 具備3年或以上電力系統維修之實務經驗，如曾參與安裝大型冷暖系統（MVAC）設備等工作經驗者更佳。

Asst. Engineer 助理維修工程師

Key Accountabilities or Responsibilities 主要職責：

• Design, installation, services and operation of electrical, mechanical and district cooling system

• Undertaking decarbonization such as design and implementation of energy saving programs, energy and carbon monitoring IT infrastructure

• Assist in any assigned duties

• 協助參與電力、機械及區域供冷系統（DCS）的設計、安裝、調試及日常運行管理。

• 協助執行脫碳（Decarbonization）策略，包括策劃節能方案，以及建立能源與碳排放監測之 IT 基礎建設。

• 協助上級處理各類工程任務及日常行政事務，確保項目按計劃推進。

Job Requirements 工作要求：

• Education & Professional Qualification 學歷及專業資格：

• Bachelor’s degree in building services / electrical / mechanical engineering

• Good command of both spoken and written English and Chinese

• 持有屋宇設備 / 電力 / 機械工程或相關學科等學歷者優先；

• 具備良好的中英文書寫及口語溝通能力；

• 必須持有澳門駕駛執照

Job Experience/Knowledge 工作經驗/知識：

• Proficiency in Google and MS Office applications

• Proficiency in English and Chinese typing

• Self-motivated, proactive, energetic, and able to work independently

• Team player with good communication skills

• 使用 Google Workspace 及 MS Office 系列辦公軟體之應用；

• 具備中英文打字能力，能協助處理工程文件及報告；

• 工作態度積極主動、充滿活力，並具備良好的獨立作業能力；

• 具備團隊協作精神與良好的溝通技巧；

中央冷氣技術員（初級 / Junior Technician）

工作職責：

• 負責中央冷氣系統之日常檢查、保養及維修工作

• 協助處理突發故障及緊急維修

• 跟進主管安排的工程項目

• 記錄維修報告及設備運行情況

入職要求：

• 中學程度或以上

• 具一年或以上相關工作經驗優先（無經驗可培訓）

• 基本電機或冷氣知識

• 勤奮、有責任心及良好工作態度

中央冷氣維修技術員（中級 / Technician）

工作職責：

• 獨立進行中央冷氣系統維修及保養

• 診斷系統故障並提出解決方案

• 定期巡檢及預防性保養

• 與客戶或內部部門溝通維修進度

入職要求：

• 三至五年中央冷氣維修經驗

• 熟悉冷凍系統及電控操作

• 持相關技術證書（如電工牌）優先

• 能獨立工作及處理緊急維修

高級中央冷氣技術員（Senior Technician）

工作職責：

• 負責大型中央冷氣系統（如Chiller Plant）維修及優化

• 帶領技術團隊進行日常維修工作

• 分析系統效能及提出節能改善方案

• 制定維修計劃及技術指導

入職要求：

• 五年以上相關經驗

• 熟悉大型商業或酒店冷氣系統

• 能閱讀電路圖及系統圖

• 具團隊管理經驗優先

Employee Benefits 員工福利：

• Annual Bonus 年終雙糧

• Medical and Dental Benefits 醫療及牙科福利

• Life Insurance人壽保險

• Critical Illness Insurance 危疾保險

• Provident Fund Scheme公積金計劃

• Retirement Plan 退休計劃

Application 申請方式：

Please email your CV to macaurecruitment853@gmail.com

請有意者連同個人履歷電郵至 macaurecruitment853@gmail.com

ZENSE by J&R 澳門招聘

ZENSE by J&R 是一個專注身心平衡與內在探索的瑜伽及健康生活方式品牌。融合“Zen”的寧靜智慧與“Sense”的敏銳感知， ZENSE by J&R 致力於打造一個融合東方智慧與現代瑜伽實踐的平台，通過瑜伽練習，讓每一位練習者都能在這裡找到屬於自己的平衡點，開啟一段悅身悅心的旅程。

ZENSE by J&R

社交媒體： zansemacau (IG)、Zense Macau( FB)

現誠聘以下職位，期待與熱愛生活、閃閃發光的你，一起傳達健康與快樂！

瑜伽導師 / 大器械普拉提導師（全職 / 兼職）

工作內容：

• 獨立完成團體/私教課程內容編排設計與授課。

• 能根據學員的身心狀況，給予正確及有效訓練規劃，並定期追縱學員練習狀況。

• 配合公司會議及專業相關工作安排，持續精進自身專業與技術，共同優化課程與服務流程。

• 其他行政事項，例：學員溝通、場館及器材的清潔、器械歸位。

• 傳遞正念生活理念，營造溫暖、專業的練習氛圍

職位要求：

• 證照：具全美瑜伽聯盟瑜珈導師證書（或同等資歷瑜伽證書）、普拉提器械相關證照初級以上。

• 經驗：有 2 年或以上團課及私教教學經驗，熟悉順位、呼吸、手法調整，能獨立處理常見身體限制問題。

• 語言：粵語、普通話、英語。

其他：

• 認同團隊協作精神；對瑜伽和生活有熱誠且主動積極。

• 可開設工作坊或培訓者優先。

前檯行政（全職／兼職）

工作內容：

• 客戶接待與關係經營維護。

• 熟悉公司的服務內容與流程，提供客戶相應資訊介紹與說明。

• 結帳、收銀作業。

• 環境整理維護，以利場館課程進行。

• 公司社群媒體維護運營。

• 其他行政支援工作，如文書資料整理、收發信件包裹等。

職位要求：

• 熟悉電腦文書作業系統操作。

• 態度親切、具良好的口頭和書面溝通能力與服務熱忱。

其他：

• 認同團隊協作精神；對瑜珈和生活有熱誠且主動積極。

• 具客服、社群媒體、行政工作經驗佳。

註冊中醫師／註冊物理治療師／註冊營養師／註冊皮膚科醫師／註冊心理醫師（兼職合作）

工作內容：

• 不定期共同舉辦工作坊與課程，向大眾傳遞正確健康知識。

職位要求：

• 具認可大學本科以上學位畢業，並具澳門相關執業資格。

• 能獨立完成工作坊課程內容編排設計與授課。

• 對痛症診療、穴位按摩、運動健康飲食等有心得優先。

【應聘方式】

有興趣請發送履歷到本公司電郵：zensemacau@gmail.com

1. 郵件標題「姓名+應聘職位」

2. 請於信件內文簡單介紹你自己，並附上你的簡歷。

期待您的加入！

美洲城（澳門）戶外用品一人有限公司招聘

美洲城（澳門）戶外用品一人有限公司，是一家專注於代理國際優質戶外品牌的年輕化企業。2023年紮根澳門，並成為TheNorthFace轉銷商。

我們以港澳市場為核心，精準聚焦都市人群對戶外生活的嚮往與需求，致力於通過「新零售」模式打破傳統消費場景的邊界，打造線上線下深度融合的戶外用品生態圈。

公司團隊由一群熱愛登山、露營、騎行等戶外運動的青年組成，憑藉對行業趨勢的敏銳洞察和對使用者需求的深刻理解，精選兼具功能性、設計感與可持續理念的戶外品牌，為港澳消費者提供從專業装備到輕量化出行的一站式解決方案。

全職員工薪酬福利：

• 基本傭金

• 全勤獎金

• 崗位激勵傭金

• 銷售獎金

• 生日福利

• 月假7天

• 有薪年假10-15天

• 專業在職培訓

• 年終分紅（因銷售而定）

• 定期發放節日禮品

• 員工購物折扣優惠

---

店長

崗位職責：

• 業績管理：銷售目標制定並執行店鋪銷售計劃，確保完成公司下達的銷售目標

• 團隊管理：店鋪排班、考勤、培訓、考核、激勵，帶教新人、提升服務與銷售技能

• 店鋪運營：監督執行店鋪的日常運作、貨品調配、陳列、整潔，美觀

• 關係維護：客訴處理，提升滿意度，協助公司與商場的溝通

• 安全事項：防火、防盜、其他應急處理

資歷要求：

• 高中以上學歷，持澳門身份證，會基礎電腦/Excel/ERP/POS 系統

• 3年以上店鋪管理經驗，有戶外品牌、服裝行業經驗者優先

• 有一定的抗壓能力，具有良好的溝通及協調能力，有責任心，對服裝零售行業充滿熱情，有服裝搭配/時尚敏感度優先考慮

• 會流利廣東話、懂英語優先考慮

資深店務員

崗位職責：

• 負責店鋪日常運作，包括銷售、店鋪清潔及整理貨品等

資歷要求：

• 初中以上學歷，會流利廣東話，持澳門身份證

• 經驗不限，有戶外服裝零售經驗優先考慮

• 勤奮刻苦、熱誠及主動積極，有責任心，對服裝零售行業充滿熱情

實習店務員

崗位職責：

• 協助店鋪日常運作，包括銷售、店鋪清潔及整理貨品等

資歷要求：

• 初中以上學歷，會流利廣東話，持澳門身份證

• 經驗不限，良好的個人形象，符合品牌要求

• 勤奮刻苦、熱誠及主動積極，有責任心，對服裝零售行業充滿熱情

長期兼職店務員

時薪範圍：$60起

工作內容：

• 提供客戶服務和解答問題

• 協助店舖日常營運 (包括銷售、貨品陳列、倉存整理、上架、補貨等）

• 聽從店長安排

要求：

• 需要粵語、普通話、如會英語更優

• 需持澳門人身分證

工作時間：10:00-22:00 （每周能上滿24小時者優先錄取，實際按排班方式）

工作地點：澳門威尼斯人或倫敦人商場或銀河商場八佰伴商場

申請方式：

求職者請將簡歷電郵到 caijie@minlor.com，電郵請註明 “應徵職位－由 jobscall.me 提供”。

GUCCI 古馳澳門有限公司招聘

1. Client Advisor/ Senior Client Advisor

Role Mission

Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.

Key Accountabilities

• Accomplish the daily assigned duties and achieve the sales objective

• Provide professional customer services and interacts with customer to build strong customer relationships

• Increase the customer database by capturing as much customers’ information as possible

• Communicate well with customers and colleagues at all levels

• Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition

• Perform daily stock count accurately and efficiently

• Ensure that Store is clean and tidy in all aspects

• Perform other duties as assigned

Qualifications

• Secondary school graduate or above in any discipline

• Minimum 2 years relevant sales & customer services experience in fashion retail

• Pleasant, outgoing, and eager to interact with different levels of customers

• Good command of spoken Cantonese, Mandarin, and English

• Macau ID holder is a Must

• Candidates with more experience may be considered as Senior Client Advisor

Interested parties please send detailed resume and expected salary to Human Resources Department email:  career@mo.gucci.com.

POP MART Macau 招聘

泡泡瑪特成立於2010年，作為全球領先的潮流文化娛樂集團，泡泡瑪特以IP為核心，為全球創作者打造了全鏈路創意孵化與運營平台，給消費者提供令人心動的產品、服務及美好的娛樂體驗。

泡泡瑪特在全球範圍內挖掘極具潛力的潮流藝術家和設計師，通過成熟的IP運營體系，打造了潮流文化領域備受歡迎的IP形象及產品。目前，集團開發了THE MONSTERS、星星人、CRYBABY、DIMOO、SKULLPANDA、Hirono小野、MOLLY等知名IP。截至2026年上半年，泡泡瑪特全球累計註冊會員數量超1億人，並在全球共開設676家線下門店和超過2800台機器人商店，通過跨境電商平台觸達近百個國家和地區，為全球年輕消費者帶來了更多驚喜與美好。

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.

Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

POP MART 門店店員 (Macau)

工作職責：

• 處理店鋪日常運作，包括：銷售，整理貨架，貨品陳列，清潔衛生，盤點貨品，收貨，貨物補充以及調配；

• 妥善處理客戶的查詢以及了解需要，向客戶提供優質服務，以及建立穩固的客戶關係；

• 向顧客說明貨品特性，產品資訊，品質，價格以協助顧客選擇；

• 收取款項，交付商品，開發票或收據，完成交易手冊；

• 配合店長做好店内的輔助工作.

工作要求：

• 對客戶服務充滿熱情；

• 具備良好的溝通技巧；

• 適應力較强，能處理多項任務以及勇敢的接受挑戰；

• 具備責任感，積極正面以及主動，願意學習，善於團隊合作；

• 良好的中英文，以及國語溝通能力；

• 具備相關銷售或者顧客服務經驗優先.

Key selling points:

• 生日假及餐食補貼

• 年終花紅及績效獎金

• Fun brand, Fast growing toys company

澳門零售區域經理（Retail Area Manager）

Job Responsibilities 工作職責：

• Oversee overall retail operations in Macau; manage day-to-day shop activities to maximize sales, productivity, and manpower efficiency.

  監督澳門整體零售門店營運；管理門店日常運作，以最大化銷售額、生產力及人力效率。

• Develop and implement effective sales strategies to achieve targets and enhance store performance.

  制定並執行有效銷售策略，以達成業績目標及提升門店表現。

• Optimize manpower allocation and scheduling to improve shop productivity and control labor costs.

  優化人力配置及排班，以提升門店生產力及控制人力成本。

• Monitor store operations, identify bottlenecks, and resolve operational issues to elevate customer service standards.

  監察門店營運，識別瓶頸並解決營運問題，以提升客戶服務水準。

• Review, enhance, and implement Standard Operating Procedures (SOPs) and company policies.

  檢視、優化及執行標準作業流程（SOPs）及公司政策。

• Partner with HQ to maintain high-level Visual Merchandising (VM) standards, including ordering materials and aligning seasonal execution.

  與總部合作，維持高標準的視覺陳列（VM），包括訂購物資及協調季節性陳列執行。

• Coordinate with internal departments (e.g., IT, Project/Construction, HR) to ensure smooth day-to-day shop operations and timely maintenance.

  與內部部門（如IT、項目／工程、HR）協調，確保門店日常營運順暢及維修及時處理。

• Equip Store-in-charges with the necessary tools, guidance, and training to manage inventory levels effectively.

  為店長提供必要的工具、指導及培訓，以有效管理庫存水平。

Requirements 任職要求：

• Degree holder in Business Administration, Retail Management, or a related discipline.

  持有工商管理、零售管理或相關學科之學士學位。

• Minimum of 7 years' retail experience, with at least 3 years in a managerial/operations management capacity.

  具備至少7年零售經驗，當中不少於3年擔任區域管理／營運管理職位。

• Solid knowledge of the Macau retail market; familiarity with Macau Labor Law and quota management is a distinct advantage.

  熟悉澳門零售市場；了解澳門勞工法及配額管理者優先。

• Proven track record in leadership, staff training, and conflict resolution within a fast-paced environment.

  在快速節奏環境中具備領導、員工培訓及衝突解決之實績。

• Strong analytical, problem-solving, decision-making, and public speaking skills.

  具備優秀的分析、解決問題、決策及公開演講能力。

• Professional attitude with the ability to remain flexible and thrive under retail dynamics.

  具專業態度，能在零售行業的動態環境中保持靈活並發揮所長。

• Proficient in spoken and written English, Cantonese, and Mandarin.

  英語、粵語及普通話之書寫及口語能力流利。

• Immediate availability or short notice is preferred.

  可即時到職或通知期短者優先。

申請方式：

有興趣者歡迎致電招聘熱線 (852) 6790 6562，或循以下途徑提交履歷：

電郵：hk.people@popmart.com

Whatsapp (852) 3691 8029

澳門店長 (Store Manager)

工作職責 (Job Responsibilities)

• 管理店舖日常運作，包括：銷售、整理貨架、貨品陳列、清潔衛生、盤點貨品、收貨、貨物補充及調配。

  Manage daily store operations, including sales, shelf tidying, visual merchandising, cleanliness, inventory counts, receiving goods, and stock replenishment or redistribution.

• 妥善地處理客戶的查詢及了解需要，向客戶提供優質服務，以及建立穩固的顧客關係。

  Handle customer inquiries and needs effectively, deliver high-quality service, and build strong customer relationships.

• 負責庫存管理、陳列管理等工作。

  Take charge of inventory management and store presentation.

• 收取款項，交付商品，開發票或收據，完成交易手冊。

  Process payments, hand over merchandise, issue invoices or receipts, and complete transaction procedures.

• 為店舖同事提供培訓及指導。

  Provide training and guidance to store staff.

工作要求 (Job Requirements)

• 至少有 2 年或以上零售工作經驗，當中 1 年需任職為店舖管理層。

  At least 2 years of retail experience, with 1 year in a store management role.

• 對客戶服務充滿熱誠，具良好的溝通技巧。

  Passionate about customer service with strong communication skills.

• 適應力強，能處理多項任務及勇於接受挑戰。

  Highly adaptable, able to multitask, and eager to take on challenges.

• 具責任感，積極正面及主動，願意學習，善於團隊合作。

  Responsible, positive, proactive, eager to learn, and a strong team player.

• 對數字敏感度高，善於數據整合及分析。

  Numerical sense with strong analytical and data integration skills.

• 良好的中文及國語會話能力，英語流利者優先。

  Good spoken Cantonese and Mandarin; fluent in English is preferred.

申請方式：

有興趣者歡迎致電招聘熱線 (852) 6790 6562，或循以下途徑提交履歷：

電郵：hk.people@popmart.com

Whatsapp (852) 3691 8029

智達顧問有限公司澳門招聘

智達顧問有限公司誠聘 SMARTER – CONSULTANCY COMPANY LTD. RECRUITMENT

1. 結構或基礎工程師 / Structural or Foundations Engineer

主要負責建築項目的現場施工監察與工程管理。確保地盤施工嚴格按照經審批的圖則、施工技術規範及安全標準進行，掌控工程進度、施工質量，並及時解決地盤現場發生的各類技術問題。

要求 / Requirements

• 需持有澳門居民身份證

• 土木工程、結構工程或相關專業學士學位或以上

• 具備 3年或以上建築地盤現場管理 / 施工監察工作經驗；

• 熟練操作AutoCAD或其他結構設計及分析軟件及MS Office

• 良好的中英文書寫及溝通能力

2. 建築師 / Architect

主要負責建築項目的設計，並主導入則圖則編製，協調各專業顧問以確保設計符合澳門相關建築法例。

要求 / Requirements

• 需持有澳門居民身份證

• 建築學學士學位或以上

• 具備 3 年或以上建築設計經驗；具備澳門工務局入則經驗者優先；具備工務局註冊建築師資格者優先

• 熟悉AutoCAD、Photoshop、SketchUp、3D MAX等設計及繪圖軟件及MS Office

• 良好的中英文書寫及溝通能力

3. 機電/電機工程師 / MEP/Electrical Engineer

主要負責建築項目現場的機電或電機工程施工監察。全職派駐地盤，確保機電、消防、冷氣、供排水等系統的安裝嚴格按照經審批的圖則及施工規範進行，把關產品質量與地盤安全。

要求 / Requirements

• 需持有澳門居民身份證

• 機電/電機/機械工程學士學位或以上

• 具備3年或以上建築地盤機電/電機施工監察及現場管理工作經驗，具備工務局註冊技術員資格

• 熟練操作 AutoCAD及MS Office

• 良好的中英文溝通及書寫能力

4. 助理工程師 / Assistant Engineer

主要負責協助工程師及項目經理進行工程圖則繪製、現場測量、技術文件整理，並協助跟進地盤進度與工務局入則的輔助性技術工作。

要求 / Requirements

• 需持有澳門居民身份證

• 土木、結構、機電工程或相關專業大專/學士學位或以上（歡迎優秀應屆畢業生）

• 具備 1-2 年建築/工程公司經驗者優先；具備基本地盤或入則輔助經驗者優先

• 熟練操作 AutoCAD 及 MS Office

• 具備良好的看圖及基本工程計算能力

• 良好的中英文書寫及溝通能力

5. 繪圖員 / Draftsman

主要負責根據建築師及工程師的指示，編製及修改遞交至土地工務局等政府部門的各類入則圖則，確保圖則格式、圖層及表達方式符合澳門政府的審批規範。

要求 / Requirements

• 需持有澳門居民身份證

• 建築、土木工程、室內設計或相關專業大專或以上學歷（具備專業繪圖證書者優先）

• 具備 1-2 年或以上相關工作經驗

• 熟練操作AutoCAD；懂得使用 Revit/BIM 或 SketchUp 者優先

• 具備良好的看圖能力，能理解建築師與工程師的設計意圖

• 良好的中英文書寫及溝通能力

申請方式：

有意者請將個人履歷電郵至：smarter@macau.ctm.net

Interested parties please email your full resume to: smarter@macau.ctm.net

澳門電訊股份有限公司招聘

申請方式

對職位有意者請將個人履歷並註明申請職位電郵至：hr@ctm.com.mo

Interested applicants please send application letter to e-mail address: hr@ctm.com.mo

澳門電訊股份有限公司誠聘以下職位：
CTM invites application to the post of:

澳門電訊股份有限公司

Companhia de Telecomunicações de Macau, S.A.

Analyst Programmer, Business Applications (Ref. 469)

Job Description:

• To assist team leader To carry out application/system development and support

• To assist in prototype development, GUI and navigation design

• Troubleshooting and bug fix on application/system incident/error

• To investigate the root cause of system error and seek for solutions

• To develop new systems and enhance existing systems based on business requirement

• To participate on system design, application development/deployment, implementation etc.

• Coordinated with vendor and user for application/system development and implementation

• To evaluate application/system performance for improvement

• To provide emergency call-out and non-office hour support

Requirements:

• Degree holder in Computer Science, Information System or equivalence

• Fluency in spoken / written English and Chinese

• Proactive, positive thinking and willing to learn new technologies

• Knowledge in SDLC, business analysis and system development

• Knowledge on application development in Python, Node.js, Java, HTML, JavaScript or C/C++ in Linux or Windows environment

• Knowledge in database system with procedural Language (SQL) in Oracle/MySQL 

Senior Clerk, Product Management (Ref. 566)

Job Description:

• To manage the performance, effectiveness and life cycle of company products via comprehensive and in-depth analysis

• To interpret data, information & analysis that support business growth & development

• To handle daily operation & regular reports

• To handle & take care operation issues

Requirements:

• Degree holder in Business or Management

• Fluency in spoken/written English and Chinese, fluency in Putonghua is an advantage.

• 1 to 2 years of experience in commercial sector

• Pro-active with good communication skill

• Good analytical thinking and organizing skills

• Knowledge / concept of inventory management is an advantage

• Awareness of CTM products & services is an advantage

Account Manager, Enterprise Solutions (Ref. 248)

Job Description:

• To lead and provide guidance to Senior Sales Executive in daily sales activities

• To sell and promote all products and services to corporate/business customers

• To achieve sales targets, provide value-added solutions to meet customer needs

• To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction

• Maximizing business opportunities from either existing or new accounts and securing customers from competitors

Requirements:

• Degree holder in Business Administration or equivalent

• Fluency in spoken/written English and Chinese

• Fluency in Putonghua will be advantageous

• 3 years or above experience at supervisory position in sales area

• Technical knowledge in telecom service will be advantageous

• Able to develop own customer base

• Result-oriented with strong communication skills

• Highly independent, self-motivated and enthusiastic

• Holder of valid light vehicle driving license

Assistant Engineer, Service Operation Centre (Security Operation Centre Development) (Ref. 620)

Job Description:

• Responsible for AI based development

• To perform design, development and implementation of AI related applications

• To perform functional verification testing and defect fixing

• To handle web project/portal management and content update

• To perform system administration

• To propose innovative ideas to meet the market trend

Requirements:

• Degree holder of Computer Science or related IT discipline

• Fluency in spoken / written English & Chinese

• Experience in developing MVC models and strong at object-oriented techniques

• Experience in AI/ML with LLM-based automation skills to enhance operational efficiency, including predictive analysis, anomaly detection and ticket automation

• Secure programming mindset with knowledge of OWASP Top 10, secure coding practice

• Knowledge of Python, PHP, CSS, HTML, Bootstrap, Javascript, MySQL

• Sound knowledge on various Linux and Windows server OS.

• Experience in Version Control System such as Git is an advantage

• Experience in using Web Application Framework such as Laravel is an advantage

• Familiar with iPhone or Android application development is an advantage

Project Manager, Enterprise Solutions (Managed Services) (Ref. 618)

Job Description:

• To manage and deliver IT, AV and networking business projects for corporate customers

• To conduct presentation of project progress to customers

• To manage the relationship between customer and sub-contractor

• To implement risk management and preventive action during the process of project delivery

• To select potential products and vendors for business development

• To work with relevant parties for ensuring successful project delivery

Requirement:

• Degree holder in Computer Science or equivalent

• Fluency in spoken / written Chinese and English

• Knowledge of Putonghua is preferable

• Holder of Project Management Professional

• 3 to 5 years of experience in project management of business solutions

• Familiar with network products like router, switches and firewall

• Holder of light vehicle driving license

• Holder of HCIA / HCIP (WLAN) will be advantageous

• Good communication and presentation skills

供電系統工程師，基建及接入 (Ref. 616)

工作範圍：

• 制定電力系統的發展規劃及優化方案

• 策劃及安排電力系統風險排查、整改及設備更換工作

• 制定施工方案、驗收標準，以及編寫技術需求標書及報告

• 審核外判商提交的技術方案及規範，以及監管其施工質量及進度

• 深入分析電力故障成因，並提供有效的解決方案

• 選配電力設備參數，管理零配件庫存

• 與各相關部門保持良好關係，有需要時協調跨部門項目及工作

• 籌劃及安排團隊技術培訓、事故演習等工作

• 管理團隊日常運作，包括定期保養、巡查、維修及裝配電等

職位要求︰

• 大學畢業，主修機電工程、電力系統工程或相關科目

• 能操及書寫流利中英文，能操流利普通話為佳

• 五年或以上大型電力系統或項目工程經驗，電力設備維修保養管理經驗，有電訊業電力管理經驗為佳

• 熟悉電力設備和電力施工規範

• 良好的組織及分析能力，具跨部門協作能力為佳

• 熟悉 AutoCAD 軟件操作

• 持澳門勞工事務局發出的高級維修電工證

• 持澳門勞工事務局發出的有效職安卡

• 持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗

Principal IT Specialist, IT Infrastructure (System Administration) (Ref. 530)

Job Description:

• Formulated architectural design for IT Infrastructure

• To perform administration and support for IT System, Storage Area Network (SAN) and Networks

• To provide L2 support for system incident, error etc.

• To manage system and network performance including monitoring and capacity planning

• To evaluate IT system and network technologies

• To participate in IT projects

• To assist on development of IT policy, standard and procedure

• To handle incident response, disaster recovery planning and perform drill testing

Requirement:

• Degree holder in Computer Science / Computer Information Systems / Network Engineering

• Fluency in spoken / written Chinese and English

• Holder of MCITP / MSCE / LPIC-1 / RHCE

• 3 to 5 years experience in administering Windows, Linux & Unix

• Sound knowledge on server grade hardware, SAN, network devices, data centre management and Cloud solutions.

• Experience in IBM AIX, Redhat, VMware, Hyper-V, or KVM will be an advantage

• Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage

• Holder of CCNA or VCP preferable

• Good communication and analytical skills

Senior Clerk, Planning & Development (Ref. 613)

Job Description:

• To identify market opportunities for new telecom applications/services.

• Design service architecture, manage project timelines, resources and risk during implementation

• To ensure deliverable meet business / technical requirement

• To monitor KPI of live product / services

• To conduct data analysis for service enhancement & cost effectiveness

• To drive creative solutions aligned with industry trends

• Coordinate internal and external functional teams for development

Requirements:

• Degree holder in e-Commerce / Management Information System / Computer Science

• Fluency in spoken / written English and Chinese

• Innovative and pro-active with good organizing skill

• Project management, AI or data analysis experience is an advantage

• Strong sensitivity to technology changes and trends

Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)

Job Description:

• To manage and support end-to-end launch of e-Commerce and loyalty programs

• To monitor program effectiveness, adjust strategies for actionable improvement

• To conduct customer analysis for customer profile identification

• To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme

• To open up, build and maintain good relationship with merchants, business partners and relevant external parties

• To work closely with different teams for achieving the business goal of e-Commerce and loyalty

Requirements:

• Degree holder in Business / Marketing / Commerce or related discipline

• Fluency in both spoken/ written English & Chinese

• 5 years or more experience in commercial sector with 3 years at supervisory level

• Leading experience in deploying customer loyalty and e-Commerce program

• Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense

• Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs

• Good interpersonal skill to deal with stakeholders, merchants/business parties

• Strong sense of leadership and responsibility

Manager, Digital Media (Ref. 500)

Job Description:

• To develop and implement strategies to increase public awareness of Home Media through various social media platforms and promotional programs

• To take care of Home Media services such as content offerings and service features based on customer needs and market demands

• Maintain, update, and optimize content information across all CTM channels, ensuring accuracy and relevance from inside out and vice versa

• To conduct research on market trends and identify new opportunities to enhance Home Media content portfolio and overall attractiveness

• To conduct analysis on content performance metrics, develop insights, and create programs and implement creative marketing initiatives aimed at boosting subscription rates and customer engagement and brand visibility

• Gather and integrate customer feedback to continuously improve content offerings and service delivery

• Prepare and manage usage reports to evaluate content program effectiveness and identify areas for improvement

• To build and maintain good relationships with vendors, content providers, and internal stakeholders to ensure smooth operations and collaboration

• To take care negotiation and management of content service agreements for alignment with business goals and company compliance

Requirements:

• Degree holder in Marketing / Business / Communications or related discipline

• Fluent in spoken/written English and Chinese

• Proficiency in Putonghua is an advantage

• Three years or more experience in service development planning and management, preferably in the media or telecommunications industry

• Strong business acumen with an up-to-date understanding of market trends, consumer behaviour, and competitive landscape

• Innovative and proactive in generating ideas and insights to enhance business awareness, development, and operational efficiency

• Strong leadership, good interpersonal and communication skills

• Strong organization and coordination skill to take care of multiple projects with tight deadline

Principal IT Specialist, IT Infrastructure (Network Administration) (Ref. 288)

Job Description:

• To develop and maintain the architectural design for IT systems and network

• To perform systems and network performance monitoring and capacity planning

• To assist disaster recovery planning and perform drill testing

• To perform incident response

• Conduct implementation of network changes and upgrades

• To perform Cloud and related systems requirements and development

• To develop policies, standards and procedures

Requirements:

• Degree holder in Computer Science / Computer Information Systems / Network Engineering

• Fluency in spoken/written Chinese and English

• 2 to 4 years of experience in network administration

• Experience in LAN/WAN/MAN architecture design, network topology design, data center network design

• Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology

• Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage

• Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage

• Good communication and analytical skills

Assistant Project Manager, Customer Service Provision (Ref. 606)

Job Description:

• To assist Project Manager to define project goals and scope and work for the implementation of projects

• To assist Project Manager to oversee the performance of vendor and conduct quality control & evaluation to meet the required standards.

• To act as main contact point of the team for comprehensive communication when multiple units are assigned to the same project

• To identify and manage potential risks and liabilities of contracts

• To keep close contact with cross functional teams to identify and solve problems

• To liaise with project stakeholders regarding project details and deliverables

• To monitor and keep track of project progress and report to Project Manager

• To handle administrative work like preparing budgets and scheduling meetings etc.

• To perform other duties assigned by Project Manager in an orderly and efficient manner

Requirements:

• Degree holder in Business Management or related discipline

• Fluency in spoken / written English & Chinese

• Fluency in Putonghua is an advantage

• Proficiency in Microsoft Office and project management software.

• One year or more of experience related to IT or Voice projects or administrative assistance is an advantage

• Proactive with good communication and interpersonal skill

• Good organizing skill and strong at work prioritization

Engineer, Data Network Development (Ref. 587)

Job Description:

• To take care of IP Network Design and Planning including design of IP network architecture, capacity planning and security planning.

• To execute implementation of IP network infrastructure upgrades and expansion

• To conduct analysis of network performance, ensuring high availability, and optimizing network performance

• To conduct network assessments and audits for identifying areas of improvement and recommend solutions

• To participate in the evaluation and selection of IP network equipment and solutions.

• To work closely with cross-functional teams for implementation of network security measures.

• To keep abreast with industry trends, emerging technologies and best practices of IP networking.

• To provide technical support to Network Operation team

Requirement:

• Degree holder in Computer Science / Telecommunications or related discipline

• Fluency in spoken / written English & Chinese.

• Two or more years of experience in designing, implementing and maintaining IP networks

• Good knowledge of IP protocols, routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking technologies.

• Good understanding of TCP/IP, subnetting and IP addressing.

• Knowledge of Cloud and Network virtualization technologies (e.g., SDN, NFV) is a plus

• Good project management skills to drive for accomplishment of technical projects

• Strong ability to manage multiple priorities

• Good communication and problem solving skill

• Strong adaptability to work in a fast-paced and dynamic environment.

Engineer, Mobile and Fixed Network Development (Ref. 588)

Job Description:

• To take care of the development and design of mobile 5G network and fixed network solutions to meet the evolving needs of latest technologies

• To drive innovation of network products and services by conducting research and analysis on emerging technologies, industry trends and business requirement

• To develop and implement network service strategies such as service differentiation and bundling, value-added services.

• To monitor and analyze service performance metrics, identify areas for improvement and implement optimization measures

• To define business requirements, service plans, take care and ensure successful service launch.

• To conduct feasibility studies and business case analysis

• To keep abreast with industry standards, regulations, and best practices of mobile 5G network and fixed network technologies and solutions.

• To provide technical support to Network Operation team

Requirement:

• Degree holder in Telecommunications / Electrical Engineering/ Computer Science or related discipline

• Fluency in spoken /written English & Chinese

• Two or more year of experience in development of telecommunication network

• Good knowledge of mobile network technologies including UMTS, LTE and 5G is a plus.

• Familiarity with service design and development frameworks and methodologies.

• Good project management skills to drive for accomplishment of technical projects

• Good analytical skill to assess market needs and identify service opportunities.

• Good communication and presentation skills

• Strong adaptability to changing technologies and market dynamics, with a focus on continuous learning and skill development.

Technician, Data Network Development (Ref No: 585)

Job Description:

• Assisting in the design and development of IP network architectures and solutions

• Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices

• Assisting in the planning and execution of IP network infrastructure upgrades and expansions

• Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning

• Assisting in troubleshooting network issues and conducting root cause analysis

• Analyzing network performance monitoring and optimization activities

• Assisting in documenting network configurations, processes, and procedures

• Keeping abreast with industry standards, emerging technologies and best practices of IP networking

• Executing new IP network equipment acceptance and validation

Requirement:

• Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General knowledge of IP networking principles, protocols, and technologies

• Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking

• Basic knowledge of TCP/IP and IP addressing

• Good communication and good team spirit to collaborate effectively with cross-functional teams

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Technician, Mobile and Fixed Network Development (Ref No: 586)

Job Description:

• Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions

• Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services

• Assisting in the implementation of mobile network and fixed network service strategies

• Supporting in service integration and delivery

• Monitoring and analyzing service performance metrics, identifying areas for improvement

• Assisting in the documentation and reporting of service development activities

• Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions

Requirement:

• Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General understanding of IP network technology and routing protocols (OSPF, BGP)

• Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.

• Basic project management skills to support service development

• General knowledge with mobile network technologies is a definite advantage

• Good ability to adapt to new technology in fast speed

• Good communication and team spirit

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Assistant Service Engineer, Airport O&M (Ref No: 555)

Job Description:

• To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.

• To ensure all the maintenance works are carried out in accordance to the defined procedures

• To coordinate the maintenance related matters with customer's representatives

• To provide efficient response to the enquires from both internal and external customers regarding system status

• To perform timely update of system maintenance processes

• To carry out ad hoc installation works

Requirements:

• Degree holder in Electronics / Communications / IT or related engineering disciplines

• Fluency in both spoken/written English & Chinese

• Mandatory to work on shift basis

• Able to work at height

• Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage

• 1 to 2 years of experience in providing helpdesk services is a definite advantage

• Good customer service concept and communication skill

• To provide non-office hour support and emergency call-out when necessary

客戶服務主任，零售及中小企銷售發展 (Ref. 10)

工作範圍：

• 於銷售店內為客戶提供服務及推廣公司產品

• 收集客戶意見及把客戶諮詢轉為推廣機會

• 提出建議以改進銷售店運作及業務

• 支援店內行政工作

職位要求：

• 中學程度或以上

• 能操及書寫流利中英文

• 有客戶服務經驗為佳

• 良好人際關係及溝通技巧

• 具基本電腦知識

• 具電子及資訊產品潮流觸覺

客戶服務主任，聯繫中心運作及管理 (Ref. 282)

工作範圍：

• 於以專業態度接聽客戶來電及解問查詢，提供高效率的服務

• 準確瞭解客戶需求並給予適當的解答及指引

• 運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務

• 以專業及適當態度處理客戶投訴

• 透過熱線電話推銷公司的產品及服務

職位要求：

• 中學畢業， 大專或以上學歷為佳

• 能操流利廣東話及普通話

• 能以英語與客戶對答優先考慮

• 勤懇， 有禮， 良好溝通及表達能力

• 懂電腦文書處理及中文輸入法

• 具備良好中文書寫能力

• 輪班工作

• 具備熱線服務工作經驗 (尤以電訊業)者優先考慮

• 對智能客服範疇有認知或熟識者優先考慮

客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)

工作範圍：

• 為客戶提供光纖到戶服務包括安裝，維修及保養工作

• 為客戶提供高速寬頻，固網電話及專線之安裝及維修服務

職位要求：

• 中學程度或以上

• 能操流利廣東話，略懂英語及普通話更佳

• 具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗

• 良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件

• 具基本工業安全知識

• 良好客戶服務態度

• 持輕型私家車或重型電單車駕駛執照

**Applications will be treated in strict confidence and information will be used for recruitment purpose only.