We currently have openings for the following positions:
Business Development Manager
Job Summary: We are seeking a dedicated Business Development Manager to develop strategic relationships with key clients in the waste management and energy optimisation sectors. This role involves direct customer interaction, tender submission, site assessments, and coordination with internal departments to ensure seamless service delivery.
Job Responsibilities:
Manage and develop relationships with assigned key accounts in the waste management and energy sectors;
Identify opportunities to grow the energy optimisation business;
Coordinate tender submission processes;
Collaborate with technical teams to design and implement solutions;
Design, execute, and monitor projects to ensure the successful implementation of solutions;
Ensure client satisfaction through regular review meetings and proactive problem-solving
Prepare and deliver required reports
Maintain positive, respectful relationships with all customers and team members
Coordinate with the operations team regarding the addition of new projects
Support finance department with payment tracking and collection
Requirements:
Bachelor’s degree in Business, Engineering, Environmental Science, or related field;
8+ years of experience in B2B sales, preferably in waste management, energy, or environmental services;
Strong understanding of sustainability principles and resource optimization
Experience in solution selling and complex negotiations;
Excellent project management and analytical skills;
Knowledge of energy management systems and waste reduction strategies;
Experience with sustainability reporting and environmental regulations;
Proficiency with smartphones and IT applications, including: Google Shared Documents; Microsoft Office Suite; WeChat and WhatsApp messaging platforms
Strong verbal and written communication skills in Chinese (Cantonese, Mandarin) and English;
Excellent teamwork skills with a polite and respectful manner;
Physical ability to conduct site visits and assessments.
We offer long-term career prospect and competitive remuneration package to the appointed candidate. Please apply in confidence with your detailed resume and cover letter stating your current and expected salary to email: ucljobs853@gmail.com.
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.
Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.
From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.
We are currently seeking a Sales & Client Advisor who will report to the Store Manager.
We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.
Join our unique family and shape your future career with us!
Assistant Front Office Manager / Senior Front Office Supervisor
Oversee the daily operations of the front desk, reservations, and guest service
Ensure smooth check-in and check-out processes, addressing any guest concerns promptly
Ensure smooth check-in and check-out processes, addressing any guest concerns promptly
Monitor and maintain the hotel’s property management system (PMS) and other relevant software
Ensure accurate handling of guest accounts, billing, and cashiering procedures
Ensure all guests receive a warm welcome and personalized service throughout their stay
Handle guest complaints and resolve issues in a timely and professional manner
Implement strategies to enhance guest satisfaction and loyalty
Maintain a visible presence in the lobby to interact with guests and address their needs
Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest
Requirements:
3 - 5 years of experience in a 4-star or above hotel in Macau, with at least 3 years in a Front Office managerial role.
Bachelor’s degree in Hospitality Management.
Relevant certifications in hospitality, front office, or guest service management.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus).
Ability to multitask and work under pressure in a fast-paced environment.
Proficient in both Chinese and English.
Concierge Supervisor
Responsibility:
Lead the concierge team and ensure high-quality service delivery
Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests
Handle guest complaints and provide prompt resolutions
Collaborate closely with Front Office and other departments to enhance guest experience
Train and guide concierge employees to follow hotel standards and procedures
Manage concierge resources and maintain a clean, organized work area
Build and maintain strong relationships with local vendors and travel partners
Requirement:
Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred
Bachelor’s degree in Hospitality Management
Strong knowledge of local attractions, transportation options, and business contacts
Excellent communication skills in English and Chinese
Strong leadership, problem-solving, and customer service skills
Willing to work shifts, weekends, and public holidays
Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)
Proficient in Microsoft office suite
Reservation Supervisor
Responsibility:
Supervise the reservation team to ensure all bookings are handled accurately
Respond to guest and travel agent inquiries with professional recommendations
Manage room inventory and participate in pricing strategies aligned with revenue goals
Coordinate with Front Office, Sales, and other departments to ensure consistent information
Handle complaints and special booking requests with effective solutions
Train and guide reservation employees to maintain service quality
Maintain accurate data and reports in the reservation system
Requirement:
Minimum 3 years of experience in hotel reservations or related departments
Bachelor’s degree in Hospitality Management
Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)
Good communication skills in English and Chinese
Strong leadership, problem-solving skills, and attention to detail
Willing to work shifts, weekends, and public holidays
Proficient in Microsoft office suite
Reception Agent
Responsibilities:
Handle guest check-in and check-out procedures
Respond to guest inquiries and provide relevant information and assistance
Address guest complaints and escalate issues to supervisors when necessary
Maintain a clean and organized front desk area in line with hotel standards
Coordinate with other departments to meet guest needs
Operate the property management system and accurately record guest information
Promote hotel services and facilities to enhance guest experience
Requirements:
Previous experience in hospitality or customer service is preferred
Good command of spoken and written in English and Chinese
Friendly, courteous, and with strong interpersonal skills
Willing to work shifts, weekends, and public holidays
Responsible, detail-oriented, and a good team player
Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
Proficient in Microsoft office suite
Concierge
Responsibilities:
Assist guests with transportation, ticketing, itinerary suggestions, and personalized services
Respond to guest inquiries and provide local information and assistance
Support the concierge supervisor in handling daily tasks and special guest requests
Coordinate with Front Office and other departments to ensure guest needs are met
Maintain a clean and organized concierge desk, reflecting the hotel’s professional image
Help manage concierge resources and record guest service requests
Requirements:
Previous experience in hospitality or customer service is preferred
Good knowledge of local attractions, transportation, and events
Adequate communication skills in English and Chinese
Friendly, courteous, and with strong interpersonal skills
Willing to work shifts, weekends, and public holidays
Responsible, detail-oriented, and a good team player
Proficient in Microsoft office suite
Reception Supervisor
Responsibilities:
Oversee daily front office activities including check-in, check-out, and guest inquiries
Ensure all front desk employees deliver courteous and efficient service according to hotel standards
Handle guest complaints and resolve issues promptly and professionally
Assist in employee scheduling, training, and performance monitoring
Coordinate with other departments to ensure guest needs are met
Monitor room availability and support revenue optimization strategies
Maintain accurate records and reports related to front office operations
Ensure the front desk area is clean, organized, and presentable at all times
Requirements:
Minimum 3 years of experience in front office roles
Strong leadership and communication skills
Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus
Able to handle guest complaints with professionalism and empathy
Good command of spoken and written in English and Chinese
Proficient in Microsoft office suite
Detail-oriented, organized, and able to work under pressure
Willing to work shifts, weekends, and public holidays
Operator
Responsibilities:
Answer and transfer internal and external calls accurately to the appropriate department or room
Handle guest messages, wake-up calls, and other phone-related services
Report communication equipment issues and assist with basic troubleshooting
Coordinate with Front Office and other departments to ensure accurate message delivery
Maintain a clean and organized switchboard area
Assist in handling emergency calls and special situations according to hotel procedures
Requirements:
Previous experience in hospitality or customer service is preferred
Familiarity with PABX systems and basic hotel operations
Good communication skills in English and Chinese
Friendly, courteous, and with strong interpersonal skills
Willing to work shifts, weekends, and public holidays
Detail-oriented, responsible, and a good team player
Answer guest inquiries about hotel services and local attractions
Handle service requests via phone, email, or in person
Assist guests with bookings for transport, dining, or tours
Maintain a clean and professional front desk area
Record and follow up on guest feedback and complaints
Support luggage storage and lost-and-found handling
Coordinate with other departments to fulfill guest needs
Requirements:
Strong communication and customer service skills
Familiarity with basic front desk procedures and systems
Friendly demeanor, professional appearance, and proper etiquette
Ability to stay composed in a fast-paced environment
Basic English proficiency for guest interaction
Willingness to work shifts, nights, and holidays
Prior experience in hospitality or customer service is a plus
Proficient in Microsoft office suite
Food & Beverage
Head Chef
Responsibilities:
Oversee the daily kitchen operations, including food preparation, cooking, and presentation
Ensure all dishes meet the hotel’s quality, taste, and consistency standards
Supervise and coordinate the work of kitchen staff during shifts
Monitor inventory levels of food supplies and kitchen equipment
Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences
Contribute creative ideas for new dishes and seasonal specials
Ensure all recipes and portion sizes are followed accurately
Ensure all food served meets the hotel’s quality standards and guest expectations
Address guest feedback and complaints related to food quality or service promptly and professionally
Collaborate with the Food and Beverage team to enhance the overall dining experience
Requirements:
Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.
High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred
Relevant certificates in food safety and sanitation (e.g., HACCP) are required.
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in F&B management software and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Sous Chef
Responsibilities:
Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation
Ensure all dishes meet the hotel’s quality, taste, and consistency standards
Supervise and coordinate the work of kitchen staff during shifts
Monitor inventory levels of food supplies and kitchen equipment
Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences
Contribute creative ideas for new dishes and seasonal specials
Ensure all recipes and portion sizes are followed accurately
Ensure all food served meets the hotel’s quality standards and guest expectations
Address guest feedback and complaints related to food quality or service promptly and professionally
Collaborate with the Food and Beverage team to enhance the overall dining experience
Requirements:
Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.
High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred
Relevant certificates in food safety and sanitation (e.g., HACCP) are required.
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in F&B management software and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Chef
Responsibilities:
Plan and prepare a variety of dishes according to menu specifications
Supervise kitchen staff and delegate tasks effectively
Ensure food quality, taste, and presentation meet standards
Monitor inventory and order supplies as needed
Maintain cleanliness and hygiene in all kitchen areas
Follow food safety regulations and company policies
Develop new recipes and contribute to menu innovation
Manage kitchen operations during busy service hours
Requirements:
Proven experience as a Chef or in a similar culinary role
Strong knowledge of cooking techniques and kitchen equipment
Familiarity with food safety and hygiene standards
Ability to lead and motivate a kitchen team
Creativity and passion for food presentation and flavor
Good time management and organizational skills
Willingness to work flexible hours, including weekends and holidays
Culinary certification or relevant training is preferred
Chef Assistant
Responsibilities:
Assist in preparing ingredients for cooking
Follow instructions from Chef during food preparation
Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.
Operate basic kitchen equipment safely; Help with plating and presentation of dishes
Comply with food safety and hygiene standards
Requirements:
Basic knowledge of cooking techniques and kitchen operations
Willingness to learn and follow instructions
Ability to work in a fast-paced environment
Good hygiene and cleanliness habits
Team player with a positive attitude
Physical stamina to handle kitchen duties
Flexibility to work shifts, including weekends and holidays
Culinary training or relevant experience is an advantage
Stewarding Supervisor
Responsibilities:
Manage and schedule the entire stewarding team.
Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.
Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.
Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.
Oversee the proper operation and the maintenance of equipment.
Coordinate with the Executive Chef and kitchen department heads to support their operational needs.
Manage waste disposal and recycling programs efficiently.
Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.
Requirements:
Proven experience as a Chief Steward or similar role in a high-volume kitchen.
In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.
Strong leadership and team management abilities.
Excellent organizational and inventory management skills.
Ability to work under pressure in a fast-paced, hot, and humid environment.
Good communication skills to interact effectively with kitchen and purchasing departments.
Basic mechanical knowledge for troubleshooting machines is a plus.
Willingness to work shifts, including weekends and holidays.
Steward
Responsibilities:
Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.
Dispose of waste and recyclables according to established procedures.
Assist with receiving and storing deliveries as needed.
Follow all safety and sanitation protocols (e.g., HACCP).
Support other kitchen staff with basic tasks when required.
Requirements:
Previous experience in hospitality or kitchen operations is preferred
Basic knowledge of hygiene and food safety standards
Ability to work efficiently in a fast-paced environment
Physically fit and able to handle cleaning tasks and equipment
Team-oriented with good communication skills
Willingness to work shifts, including weekends and holidays
Attention to detail and a strong sense of responsibility
Basic understanding of kitchen tools and equipment
Restaurant Manager / Restaurant Supervisor
Responsibility:
Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service
Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations
Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality
Monitor inventory levels of food, beverages, and supplies, and manage procurement processes
Requirement:
5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage
Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
Relevant certificates in food safety and sanitation (e.g., HACCP) are required
Proficient in restaurant management software and Microsoft Office Suite
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in restaurant management software and Microsoft Office Suite
Ability to multitask and work under pressure in a fast-paced environment
Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable
Willingness to work flexible shifts, including weekends and holidays
Senior Restaurant Captain / Restaurant Captain
Job Description:
Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service
Monitor food quality, assist in inventory checks and prevent unnecessary expenses
Address guest feedback and complaints promptly and professionally
Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality
Promote upselling and verify accurate billing procedures
Support the setup and execution of events
Enforce hygiene (HACCP) and safety regulations
Report maintenance issues and conduct routine equipment checks
Perform other operational tasks as required
Job Requirements:
4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable
Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred
Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)
Good command of spoken and written Chinese and English
Bartender
Responsibilities:
Mix and serve various alcoholic and non-alcoholic beverages
Greet guests and provide friendly, professional service
Manage bar inventory and conduct regular stock checks
Keep the bar area clean and organized
Recommend drinks and promote sales
Handle customer orders and process payments
Monitor alcohol consumption to ensure guest safety
Assist in preparing garnishes, fruits, and bar snacks
Requirements:
Knowledge of spirits, cocktails, and mixing techniques
Strong communication and customer service skills
Ability to work in a fast-paced environment
Responsible and detail-oriented
Willingness to work shifts and holidays
Bartending certification is a plus
Prior bartending experience preferred
Waiter
Responsibilities:
Greet customers and escort them to their seats
Present menus and answer questions about dishes
Take and accurately record food and drink orders
Serve meals and beverages promptly
Attend to customer needs and requests
Clear tables and reset for the next guests
Handle billing and payment transactions
Coordinate with kitchen and other staff
Requirements:
Strong communication and customer service skills
Ability to work efficiently in a fast-paced environment
Basic knowledge of food service and etiquette
Physical stamina to stand and carry trays for long periods
Attention to detail and hygiene standards
Teamwork and collaboration abilities
Flexibility to work shifts, evenings, and holidays
Prior experience is a plus
Housekeeping
Housekeeping Supervisor
Responsibility:
Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services
Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards
Develop and implement housekeeping procedures and protocols to improve efficiency and quality
Monitor and manage inventory of cleaning supplies, linens, and amenities
Requirements:
Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.
Bachelor’s degree in Hospitality Management
Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus
Ability to multitask and work under pressure in a fast-paced environment
Good command of spoken and written Chinese and English
Linen Room Supervisor
Responsibility:
Supervise, schedule and train linen room staff.
Maintain linen/uniform room organization and conduct regular inspections.
Coordinate with laundry and other departments.
Manage linen/uniform inventory and prepare approved orders.
Inspect all linen/uniforms before issuing and arrange repairs.
Report any damage or losses.
Follow all hotel SOPs and procedures.
Maintain professional grooming standards.
Promote teamwork and positive work behavior.
Perform additional duties as assigned.
Job Requirement:
Minimum 3 years of experience in linen room / laundry operations
Bachelor’s degree in Hospitality Management
Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.
Familiar with textile characteristics and professional laundry standards
Skilled in operating industrial laundry equipment and linen management systems.
Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.
Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.
Flexible schedule availability (including night shifts, weekends, and holidays).
Fluent in Cantonese and Mandarin, with good English communication skills
Able to work under pressure and adapt to shift schedules.
Housekeeping Coordinator
Responsibilities:
Answer calls promptly and professionally, relay messages to relevant staff
Coordinate room status changes between Front Office & Housekeeping
Process lost & found items properly
Submit urgent maintenance requests to Engineering
Prepare daily room attendant assignments and room assignments
Generate and review occupancy reports (OOO/VIP/arrivals/departures)
Manage guest loan items with proper documentation
Follow all hotel SOPs and grooming standards
Demonstrate professional conduct and teamwork
Perform additional duties as assigned by superior
Requirements:
High school diploma or above
With related experience is advance
Room Attendant
Responsibilities:
Sorts soiled linen / uniforms and forwards to the Laundry.
Maintains the area of responsibility in a clean and orderly manner.
Ensures proper shelving of the clean linen / uniforms.
Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.
Prepares clean linen according to the requisition.
Assists the supervisor in checking inventory.
Performs any other duties as directed by the Linen Room Supervisor.
Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.
Maintains personal grooming as per Hotel’s standard.
Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.
Requirements:
Minimum 1 year of room cleaning experience (hotel experience preferred).
Proficient in standard room cleaning procedures.
Proper use of various cleaning equipment and chemicals.
Proper handling of lost-and-found items.
Works well with colleagues to accomplish collaborative tasks.
Able to work under pressure and adapt to shift schedules.
Public Area Attendant
Responsibilities:
Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.
Ensures equipment is well-maintained and reports defects to supervisors.
Follows hotel safety, emergency, and pest control procedures.
Handles lost-and-found items promptly.
Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.
Performs additional duties as assigned and promotes teamwork.
Requirements:
Able to identify cleaning requirements for different materials.
Capable of prolonged standing work.
Diligent and detail-oriented, able to complete tasks independently.
Works well with colleagues to accomplish collaborative tasks.
Able to work under pressure and adapt to shift schedules.
Tailor / Seamstress
Responsibilities:
Professionally alter/repair uniforms, drapes and linens to hotel standards.
Maintain an organized inventory of sewing supplies.
Ensure equipment and work area remain clean and functional.
Complete assigned tasks from Linen Room Supervisor.
Strictly follow all hotel and departmental procedures.
Maintain proper personal appearance standards.
Exhibit professional conduct and teamwork.
Requirements:
Prior experience in tailoring or related work is preferred.
Familiarity with various fabrics and sewing techniques.
Detail-oriented, responsible, and able to work independently.
Good time management skills.
Able to adapt to hotel working environment and shift schedules.
Basic communication skills and a strong sense of teamwork.
Able to work under pressure and adapt to shift schedules.
Safety Assurance
Safety Assurance Team Leader
Responsibility:
Supervisor all security operations, including surveillance systems, access control, and patrol
Respond promptly to security incidents, emergencies, and guest complaints
Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel
Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service
Requirements:
Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry
Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus
Possession of First Aid and CPR certification is an advantage
Excellent communication and interpersonal abilities
Proficiency in using security systems and technology
Ability to remain calm and make quick decisions under pressure
Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable
Safety Supervisor
Responsibilities:
Develop and implement hotel security policies and emergency plans
Supervise daily duties and shift schedules of security staff
Conduct safety training to enhance staff awareness
Handle emergencies and report to management promptly
Regularly inspect surveillance systems, fire equipment, and evacuation routes
Maintain effective communication with police, fire departments, and other external agencies
Plan and execute security measures for major hotel events
Prepare security reports and recommend improvements
Requirements:
Minimum 3 years of experience in hotel or property security management
Familiarity with security systems, fire equipment, and emergency procedures
Strong organizational, coordination, and leadership skills
Ability to handle emergencies and make quick decisions independently
Excellent communication skills and customer service mindset
Willingness to work shifts and on holidays
Security certification or relevant professional license preferred
Safety Assistant
Responsibilities:
Patrol all hotel areas to ensure safety and eliminate hazards
Handle security-related issues for guests and staff
Monitor surveillance systems and report irregularities promptly
Assist in managing emergencies and unexpected incidents
Control access at entrances and exits for people and vehicles
Support fire drills and safety training activities
Maintain order in public areas and prevent disputes or disturbances
Keep duty logs and report work status to supervisors
Requirements:
Prior experience in hotel or property security is preferred
Physically fit and able to work shifts, including night shifts
Good observation skills and ability to respond to emergencies
Responsible and detail-oriented work ethic
Basic communication skills and customer service awareness
Familiarity with security equipment and procedures is a plus
Basic Security Training Course certification is preferred
Estate
Duty Engineer / Technician
Responsibilities:
Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties
Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems
Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met
Perform regular maintenance to ensure optimal functioning of equipment
Stay up to date with the latest industry regulations and best practices
Perform other tasks assigned by Manager
Requirements:
Minimum 2 years of relevant experience on coordination of MEP services
Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field
Familiar with MEP or Building Services requirements and standards
Self-motivated and can work independently and sound problem-solving skills
Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel
Good command of both spoken and written Chinese and English
Excellent interpersonal and communication skills
Immediately available is preferable
Sales & Marketing
Marketing Manager / Assistant Marketing Manager
Responsibilities:
Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives
Create annual marketing plans, including specific goals and budgets
Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences
Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions
Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives
Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities
Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests
Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty
Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence
Proofread all marketing collaterals before publishment to ensure accuracy and consistency
Requirements:
Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry
Bachelor’s degree in Business, Marketing, or a related field
Presentable, creative, self-motivated, responsible, organized, team player with good time management skills
Mature with a positive mindset and a good team player
Knowledge of the local market and industry trends
Excellent communication, presentation, and negotiation skills
Computer proficiency is required
Fluency in both spoken and written English and Chinese
Sales Manager / Assistant Sales Manager
Responsibilities:
Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets
Explore, identify, and develop new opportunities
Perform sales activities to meet corporate objectives
Ensure completeness and validity of customer orders, and coordinate with various departments
Monitor and evaluate sales activities to achieve desired business goals
Service new and existing clients
Conduct market research to monitor industry trends and competitor activities
Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience
Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement
Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events
Establish strong relationships with key clients, negotiate and prepare contracts
Perform other tasks assigned by the Senior Sales Manager
Proofread all sales collaterals before publishment to ensure accuracy and consistency
Requirements:
Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry
Presentable, creative, self-motivated, responsible, organized, team player with good time management skills
Mature with a positive mindset and a good team player
Knowledge of the local market and industry trends
Excellent communication, presentation, and negotiation skills
Computer proficiency is required
Fluency in both spoken and written English and Chinese
Sales Executive
Responsibility:
Handle all sales-related documentation, activities and reports
Manage accounts and maintain client relationships
Assist in sales strategy planning and perform market and competitor analysis
Adherence to company policies and perform other duties as assigned by superior to meet business needs
Requirement:
Minimum 1 year of sales experience, preferably in hospitality
Diploma in Hospitality Management, Business Administration or a related field
Finance
Finance Supervisor - Account Receivable & Income Audit
Responsibility:
Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;
Prepare journals, daily operating report and reconciliation;
Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;
Prepare daily report reflecting total sales and submitted to Financial Controller & Management;
Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.
Verify and update invoices, debit and credit notes, vouchers and receipts to guests;
Reconciliation of receivable statement against system statement accounts;
Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;
Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;
Ensure that vouchers are presented in numerical sequence and are properly accounted for;
Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor
Other duties or ad-hoc tasks assigned by superiors;
Requirement:
Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus
Ability to meet deadline
Detail-oriented team player with financial analytical skills.
Purchasing Supervisor
Responsibility:
Assist to establish and implement purchasing department policies & procedures
Advise superior on ways to improve effectiveness and efficiency of Purchasing department
Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors
Research potential vendors, compare and evaluate offers from suppliers
Negotiate contract terms for agreement and pricing
Track orders and ensure timely delivery
Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products
Other duties or ad-hoc tasks assigned by superiors
Job Requirement:
Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Mandarin, Cantonese (English is a plus)
Software: Words, Excel, Powerpoint
General Cashier
Responsibility:
Responsible for cash management of hotel;
Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;
Responsible for cash paperwork processing and making statements;
Assist the hotel finance department with daily affairs and operations.
Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;
Manage, train and guide departmental cashiers on proper cash handling and reporting standards;
Requirement:
Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above
Good command of spoken and written Mandarin, Cantonese (English is a plus)
Proficient in Microsoft Office Suite and Infrasys POS
Flexible with rotating shift schedules
Finance Assistant (AR & Income Audit)
Responsibility:
Process invoices, debit and credit notes, vouchers and receipts to guests;
Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;
Sort out, filing, archiving relevant AR & Income audit supporting documents;
Audit and trace the bank records for accuracy of cash/bank receipt;
Act as cashier substitute when necessary.
Other duties or ad-hoc tasks assigned by superiors;
Requirement:
Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Fresh graduate is welcome
Software: Words, Excel, Powerpoint, SageX3.
Ability to meet deadline
Detail-oriented team player with financial analytical skills
Finance Assistant (AP & Costing)
Responsibility:
Prepare payment vouchers, cheque, remittance;
Ensure regular payment are handled on times;
Sort out, filing, archiving relevant AP & Costing supporting documents;
Participate in month end stock taking and assist Auditor for annual stock taking;
Messenger for banks, supplier and government departments etc;
Other duties or ad-hoc tasks assigned by superiors;
Requirement:
Bachelor degree holder or above in Accounting/ Finance
Good command of spoken and written Chinese and English
Fresh graduates are welcome
Software: Word, Excel, PowerPoint, SageX3
Ability to meet deadline
Detail-oriented team player with financial analytical skills
Warehouse Assistant
Responsibility:
Conduct monthly full counts & daily spot checks;
Investigate variances and implement corrective actions;
Monitor temperature logs for cold room (e.g. -18C to 4C);
Update stock movements in Sage X3 System;
Identify slow-moving items for utilization;
Minimize spoilage or obsolescence losses;
Organize storage by category (food/beverage/cleaning zones);
Enforce First-In-First-Out (FIFO) policy;
Distribute requested items to user departments;
Requirement:
High school graduated or above
Good command of spoken and written Mandarin, Cantonese (English is a plus)
Software: Words, Excel, Powerpoint
Cashier
Responsibilities:
Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.
Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).
Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).
Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.
Clean and organize the checkout counter work area, ensuring a tidy and professional environment.
Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.
Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.
Requirements:
High school graduate or above.
Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).
Must be willing and able to work in shifts (including nights, weekends, and holidays).
Human Resources
Human Resources Manager / Assistant Human Resources Manager
Responsibilities:
Provide administrative support to HR, including but not limited to:
Managing employee records and databases
Coordinating new hire orientations and employee onboarding
Processing employee paperwork and benefits
Maintaining confidentiality and handling sensitive HR matters
Assist in the recruitment process, including but not limited to:
Posting job advertisements and managing job applications
Coordinating interviews and assessments
Conducting background checks and reference checks
Develop and implement employee engagement initiatives, including but not limited to:
Organizing employee events and activities
Conducting employee surveys and focus groups
Developing internal communications and company newsletters
Ensure compliance with labor laws and regulations, including but not limited to:
Managing staff's compensation claims and return-to-work programs
Conducting workplace investigations and disciplinary actions
Maintaining accurate records of employee attendance and leave
Assist in the development and implementation of HR policies and procedures
Perform other HR-related tasks as required
Requirements:
Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry
Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field
Proficiency in Microsoft Office and HR software
Excellent organizational skills
Ability to maintain confidentiality and handle sensitive HR matters
Knowledge of labor laws and regulations in Macau
Strong interpersonal abilities and communication skills
Good command of spoken and written Chinese and English
Senior Human Resources Officer / Human Resources Officer
Responsibilities:
Provide administrative support to HR, including but not limited to:
Managing employee records and databases
Coordinating new hire orientations and employee onboarding
Processing employee paperwork and benefits
Maintaining confidentiality and handling sensitive HR matters
Assist in the recruitment process, including but not limited to:
Posting job advertisements and managing job applications
Coordinating interviews and assessments
Conducting background checks and reference checks
Develop and implement employee engagement initiatives, including but not limited to:
Organizing employee events and activities
Conducting employee surveys and focus groups
Developing internal communications and company newsletters
Ensure compliance with labor laws and regulations, including but not limited to:
Managing staff's compensation claims and return-to-work programs
Conducting workplace investigations and disciplinary actions
Maintaining accurate records of employee attendance and leave
Assist in the development and implementation of HR policies and procedures
Perform other HR-related tasks as required
Requirements:
Minimum 3-5 years of experience in HR, preferably in the hospitality industry
Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field
Proficiency in Microsoft Office and HR software
Excellent organizational skills
Ability to maintain confidentiality and handle sensitive HR matters
Knowledge of labor laws and regulations in Macau
Strong interpersonal abilities and communication skills
Good command of spoken and written Chinese and English
Executive Office
Assistant to General Manager
Responsibilities:
Assist the General Manager in daily operations and strategic planning
Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements
Prepare reports, presentations, and correspondence as needed
Facilitate communication and collaboration with other departments to ensure seamless operations
Attend meetings, take minutes, and follow up on action items
Support budget preparation and financial reporting
Coordinate special projects and initiatives as directed by the General Manager
Maintain and organize files and records for easy access and reference
Handle guest inquiries and concerns, ensuring prompt resolution
Requirements:
Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry
Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field
Exceptional organizational and time management skills, with a keen eye for detail
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software
Ability to multitask, prioritize effectively, and thrive in a fast-paced environment
Discretion and integrity in handling confidential information and sensitive matters
A proactive approach to problem-solving and a commitment to excellence
Ability to work independently and as part of a team
Knowledge of hospitality operations and industry trends is an advantage
Strong interpersonal abilities and diplomatic communication skills
Good command of spoken and written Chinese and English
Secretary
Responsibilities:
Provide high-level administrative support to the General Manager
Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision
Prepare and organize reports, presentations, and documents for meetings
Conduct research, compile data, and produce insightful analyses to support decision-making processes
Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness
Handle correspondence, including emails, phone calls, and letters, ensuring timely response
Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports
Attend meetings, take minutes, and follow up on action items
Facilitate communication and collaboration with other departments to ensure seamless operations
Develop and maintain strong relationships with internal and external parties
Maintain and organize files and records for easy access and reference
Maintain confidentiality and discretion in handling sensitive information and matters
Perform other administrative tasks as required
Requirements:
Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry
Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field
Exceptional organizational and time management skills, with a keen eye for detail
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software
Ability to multitask, prioritize effectively, and thrive in a fast-paced environment
Discretion and integrity in handling confidential information and sensitive matters
A proactive approach to problem-solving and a commitment to excellence
Ability to work independently and as part of a team
Knowledge of hospitality operations and industry trends is an advantage
Strong interpersonal abilities and diplomatic communication skills
Good command of spoken and written Chinese and English
Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.
Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.
Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.
Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.
Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.
Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.
Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.
Requirements:
Bachelor’s degree in Business Administration, Management, or a related field.
Minimum of 5 years of experience in an executive support role or similar position.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Demonstrated ability to maintain confidentiality and handle sensitive information.
Strong problem-solving skills and attention to detail.
Experience in project management and familiarity with project management tools.
Knowledge of corporate governance and compliance standards.
Previous experience in a leadership role is a plus.
Good command of spoken and written Chinese and English
Inspired by his many journeys to the United States, Michael Azoulay created the French brand American Vintage in 2005. With his intuitiveness and curiosity, he was able to reenergize the t-shirt by updating this cornerstone of the women’s wardrobe. The collections are drawn in minimalistic and authentic lines, giving people a chance to reinvent themselves daily.
Interested applicants please send application letter to e-mail address: hr@ctm.com.mo
澳門電訊股份有限公司誠聘以下職位： CTM invites application to the post of:
Account Manager, Enterprise Solutions (Ref. 248)
Job Description:
To lead and provide guidance to Senior Sales Executive in daily sales activities
To sell and promote all products and services to corporate/business customers
To achieve sales targets, provide value-added solutions to meet customer needs
To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction
Maximizing business opportunities from either existing or new accounts and securing customers from competitors
Requirements:
Degree holder in Business Administration or equivalent
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 years or above experience at supervisory position in sales area
Technical knowledge in telecom service will be advantageous
Able to develop own customer base
Result-oriented with strong communication skills
Highly independent, self-motivated and enthusiastic
Holder of valid light vehicle driving license
Assistant Engineer, Service Operation Centre (Security Operation Centre Development) (Ref. 620)
Job Description:
Responsible for AI based development
To perform design, development and implementation of AI related applications
To perform functional verification testing and defect fixing
To handle web project/portal management and content update
To perform system administration
To propose innovative ideas to meet the market trend
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken / written English & Chinese
Experience in developing MVC models and strong at object-oriented techniques
Experience in AI/ML with LLM-based automation skills to enhance operational efficiency, including predictive analysis, anomaly detection and ticket automation
Secure programming mindset with knowledge of OWASP Top 10, secure coding practice
Knowledge of Python, PHP, CSS, HTML, Bootstrap, Javascript, MySQL
Sound knowledge on various Linux and Windows server OS.
Experience in Version Control System such as Git is an advantage
Experience in using Web Application Framework such as Laravel is an advantage
Familiar with iPhone or Android application development is an advantage
Customer Service Executive, Customer Service Provision (PC Support) (Ref. 289)
Job Description:
To maintain PC inventory for the Company
To perform PC hardware and software installation, support, repair and upgrade
To monitor PC software license
To record PC hardware and software problem
To perform LAN cabling
Requirements:
Degree holder in Computer Science, Network Engineering or related discipline
Fluency in spoken/written Chinese and English
Working experience in PC support will be advantageous
Good communication skill
Senior Clerk, Purchasing (Ref. 274)
Job Description:
Provides purchase support to internal customers including sourcing, analysis and negotiation
Prepares purchase detail to management for approval process
Provides supplier management support to meet business changing needs
Prepares the procurement reports and follow up on analysis progress
Requirements:
Degree holder in Business Administration or related discipline
Fluency in both spoken/written English and Chinese
Fluency in Putonghua will be advantageous
1 year experience in purchasing or related market sector will be advantageous
Good communication, analytical and interpersonal skills
Self-initiative and able to work independently
Senior Manager, AI & Big Data Innovations (Cloud Team) (Ref. 619)
Job Description:
To proactively identify new technology in the market for product development
To conduct marketing research and analysis
To manage customer engagement, include prepare products/services materials, presentation, follow-up and etc.
To manage in the implementation of new products/services, including technical team / partners management
To manage customer response and product bug by close monitoring of the after-launch status of services/ products
Requirements:
Degree or Diploma holder in Computer Science / Information Technology / Business Information System or equivalent
Fluency in spoken / written English & Chinese
Proficiency of Putonghua is an advantage
5 years or more of working experience in technology product and/or solution development
Keen on managing suppliers and stakeholders
Strong sensitivity of industry trends and new technologies
Good business sense and up-to-date awareness with the market trends
Proactive with good communication, organizing and presentation skill
Strong problem solving and analytical skill
Strong ability of prioritizing job and taking care of requests from different users
To manage and deliver IT, AV and networking business projects for corporate customers
To conduct presentation of project progress to customers
To manage the relationship between customer and sub-contractor
To implement risk management and preventive action during the process of project delivery
To select potential products and vendors for business development
To work with relevant parties for ensuring successful project delivery
Requirement:
Degree holder in Computer Science or equivalent
Fluency in spoken / written Chinese and English
Knowledge of Putonghua is preferable
Holder of Project Management Professional
3 to 5 years of experience in project management of business solutions
Familiar with network products like router, switches and firewall
Holder of light vehicle driving license
Holder of HCIA / HCIP (WLAN) will be advantageous
Good communication and presentation skills
Accountant, Corporate Reporting and Internal Control (Ref. 580)
Job Description:
To prepare monthly management accounts and conduct financial variance analysis
To review financial policies and provide compliance advice according to company policies
To prepare monthly reports for submission to the Group
To provide coordination amongst relevant parties in the preparation of annual internal audit
To provide assistance / facilitation in optimizing internal controls
To build & establish good relationship with business users for mutual support
Carry out ad-hoc reporting/analysis as required
Requirements:
Degree holder majored in Accounting or equivalent
Fluency in both written/ spoken Chinese and English
2 years or above experience in accounting or related field
Working experience in renown international audit firm is a definite advantage
Good analytical skills and communication skills
Strong ability to meet deadlines
Good PC skill especially in the use of Microsoft Word, Excel and PowerPoint
供電系統工程師，基建及接入 (Ref. 616)
工作範圍：
制定電力系統的發展規劃及優化方案
策劃及安排電力系統風險排查、整改及設備更換工作
制定施工方案、驗收標準，以及編寫技術需求標書及報告
審核外判商提交的技術方案及規範，以及監管其施工質量及進度
深入分析電力故障成因，並提供有效的解決方案
選配電力設備參數，管理零配件庫存
與各相關部門保持良好關係，有需要時協調跨部門項目及工作
籌劃及安排團隊技術培訓、事故演習等工作
管理團隊日常運作，包括定期保養、巡查、維修及裝配電等
職位要求︰
大學畢業，主修機電工程、電力系統工程或相關科目
能操及書寫流利中英文，能操流利普通話為佳
五年或以上大型電力系統或項目工程經驗，電力設備維修保養管理經驗，有電訊業電力管理經驗為佳
熟悉電力設備和電力施工規範
良好的組織及分析能力，具跨部門協作能力為佳
熟悉 AutoCAD 軟件操作
持澳門勞工事務局發出的高級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Officer, AI & Big Data Innovations (Ref. 598)
Job Description:
To assist team manager in the implementation of AI & Big Data strategies for enhancing data-driven decision making across the organization
Assist to formulate service pricing, strategic planning and performance review
To prepare reports on findings and project status to management and stakeholders.
Understand the needs of customers and prepare business proposal
To conduct product presentation tailored to customers’ requirement
Assist to leverage data insights & build predictive models for supporting business objectives through innovative technologies
To manage suppliers / vendors to meet business requirement
To provide training and support to staff on AI and big data tools and methodologies
Requirement:
Degree Holder in Computer studies / Business Information System or related discipline
Fluency in both spoken/written English and Chinese
Fluency in Putonghua will be an advantage
Three years or above working experience related to data analysis or models build up
Ability to convey technical concepts to non-technical audience
Good knowledge of AI & Big Data services will be an advantages
Good analytical skill and attention to details
Good communication & interpersonal skill
Principal IT Specialist, IT Infrastructure (System Administration) (Ref. 530)
Job Description:
Formulated architectural design for IT Infrastructure
To perform administration and support for IT System, Storage Area Network (SAN) and Networks
To provide L2 support for system incident, error etc.
To manage system and network performance including monitoring and capacity planning
To evaluate IT system and network technologies
To participate in IT projects
To assist on development of IT policy, standard and procedure
To handle incident response, disaster recovery planning and perform drill testing
Requirement:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken / written Chinese and English
Holder of MCITP / MSCE / LPIC-1 / RHCE
3 to 5 years experience in administering Windows, Linux & Unix
Sound knowledge on server grade hardware, SAN, network devices, data centre management and Cloud solutions.
Experience in IBM AIX, Redhat, VMware, Hyper-V, or KVM will be an advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Holder of CCNA or VCP preferable
Good communication and analytical skills
Web Application Developer, Digital Media (Ref. 66)
Job Description:
Create intuitive and visually appealing user interfaces, develop prototypes and wireframes and perform usability testing to validate design effectiveness
Design, develop and implement internet applications, ensuring applications meet user needs and market trends
Participate in the creation of multimedia content, to enhance user interaction
Conduct functional testing to ensure product stability and efficiency
Conduct user research, collect and analyze user feedback to gain insights into user needs and behaviors
Work closely with the team to ensure design feasibility and consistency, and propose innovative solutions to meet evolving market demand
Requirements:
Degree holder in UX / UI design or related ICT discipline
Fluency in spoken and written English & Chinese
Working experience in user experience design is a definite advantage
Experience in MVC model development and strong object-oriented programming skills
Knowledge of version control systems (e.g., SVN and Git) and web application frameworks (e.g., Symfony and Zend).
Familiarity with front-end frameworks such as TailwindCSS, Angular, and Next.js.
Proficient in design tools (e.g., Sketch, Figma, Adobe Photoshop, Adobe Illustrator) with experience in application design.
Ability to create visually appealing multimedia content and strong user interface design capabilities
Senior Clerk, Planning & Development (Ref. 613)
Job Description:
To identify market opportunities for new telecom applications/services.
Design service architecture, manage project timelines, resources and risk during implementation
To ensure deliverable meet business / technical requirement
To monitor KPI of live product / services
To conduct data analysis for service enhancement & cost effectiveness
To drive creative solutions aligned with industry trends
Coordinate internal and external functional teams for development
Requirements:
Degree holder in e-Commerce / Management Information System / Computer Science
Fluency in spoken / written English and Chinese
Innovative and pro-active with good organizing skill
Project management, AI or data analysis experience is an advantage
Strong sensitivity to technology changes and trends
Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)
Job Description:
To manage and support end-to-end launch of e-Commerce and loyalty programs
To monitor program effectiveness, adjust strategies for actionable improvement
To conduct customer analysis for customer profile identification
To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme
To open up, build and maintain good relationship with merchants, business partners and relevant external parties
To work closely with different teams for achieving the business goal of e-Commerce and loyalty
Requirements:
Degree holder in Business / Marketing / Commerce or related discipline
Fluency in both spoken/ written English & Chinese
5 years or more experience in commercial sector with 3 years at supervisory level
Leading experience in deploying customer loyalty and e-Commerce program
Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense
Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs
Good interpersonal skill to deal with stakeholders, merchants/business parties
Strong sense of leadership and responsibility
Manager, Digital Media (Ref. 500)
Job Description:
To develop and implement strategies to increase public awareness of Home Media through various social media platforms and promotional programs
To take care of Home Media services such as content offerings and service features based on customer needs and market demands
Maintain, update, and optimize content information across all CTM channels, ensuring accuracy and relevance from inside out and vice versa
To conduct research on market trends and identify new opportunities to enhance Home Media content portfolio and overall attractiveness
To conduct analysis on content performance metrics, develop insights, and create programs and implement creative marketing initiatives aimed at boosting subscription rates and customer engagement and brand visibility
Gather and integrate customer feedback to continuously improve content offerings and service delivery
Prepare and manage usage reports to evaluate content program effectiveness and identify areas for improvement
To build and maintain good relationships with vendors, content providers, and internal stakeholders to ensure smooth operations and collaboration
To take care negotiation and management of content service agreements for alignment with business goals and company compliance
Requirements:
Degree holder in Marketing / Business / Communications or related discipline
Fluent in spoken/written English and Chinese
Proficiency in Putonghua is an advantage
Three years or more experience in service development planning and management, preferably in the media or telecommunications industry
Strong business acumen with an up-to-date understanding of market trends, consumer behaviour, and competitive landscape
Innovative and proactive in generating ideas and insights to enhance business awareness, development, and operational efficiency
Strong leadership, good interpersonal and communication skills
Strong organization and coordination skill to take care of multiple projects with tight deadline
Principal IT Specialist, IT Infrastructure (Network Administration) (Ref. 288)
Job Description:
To develop and maintain the architectural design for IT systems and network
To perform systems and network performance monitoring and capacity planning
To assist disaster recovery planning and perform drill testing
To perform incident response
Conduct implementation of network changes and upgrades
To perform Cloud and related systems requirements and development
To develop policies, standards and procedures
Requirements:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken/written Chinese and English
2 to 4 years of experience in network administration
Experience in LAN/WAN/MAN architecture design, network topology design, data center network design
Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology
Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Assistant Project Manager, Customer Service Provision (Ref. 606)
Job Description:
To assist Project Manager to define project goals and scope and work for the implementation of projects
To assist Project Manager to oversee the performance of vendor and conduct quality control & evaluation to meet the required standards.
To act as main contact point of the team for comprehensive communication when multiple units are assigned to the same project
To identify and manage potential risks and liabilities of contracts
To keep close contact with cross functional teams to identify and solve problems
To liaise with project stakeholders regarding project details and deliverables
To monitor and keep track of project progress and report to Project Manager
To handle administrative work like preparing budgets and scheduling meetings etc.
To perform other duties assigned by Project Manager in an orderly and efficient manner
Requirements:
Degree holder in Business Management or related discipline
Fluency in spoken / written English & Chinese
Fluency in Putonghua is an advantage
Proficiency in Microsoft Office and project management software.
One year or more of experience related to IT or Voice projects or administrative assistance is an advantage
Proactive with good communication and interpersonal skill
Good organizing skill and strong at work prioritization
Engineer, Data Network Development (Ref. 587)
Job Description:
To take care of IP Network Design and Planning including design of IP network architecture, capacity planning and security planning.
To execute implementation of IP network infrastructure upgrades and expansion
To conduct analysis of network performance, ensuring high availability, and optimizing network performance
To conduct network assessments and audits for identifying areas of improvement and recommend solutions
To participate in the evaluation and selection of IP network equipment and solutions.
To work closely with cross-functional teams for implementation of network security measures.
To keep abreast with industry trends, emerging technologies and best practices of IP networking.
To provide technical support to Network Operation team
Requirement:
Degree holder in Computer Science / Telecommunications or related discipline
Fluency in spoken / written English & Chinese.
Two or more years of experience in designing, implementing and maintaining IP networks
Good knowledge of IP protocols, routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking technologies.
Good understanding of TCP/IP, subnetting and IP addressing.
Knowledge of Cloud and Network virtualization technologies (e.g., SDN, NFV) is a plus
Good project management skills to drive for accomplishment of technical projects
Strong ability to manage multiple priorities
Good communication and problem solving skill
Strong adaptability to work in a fast-paced and dynamic environment.
Engineer, Mobile and Fixed Network Development (Ref. 588)
Job Description:
To take care of the development and design of mobile 5G network and fixed network solutions to meet the evolving needs of latest technologies
To drive innovation of network products and services by conducting research and analysis on emerging technologies, industry trends and business requirement
To develop and implement network service strategies such as service differentiation and bundling, value-added services.
To monitor and analyze service performance metrics, identify areas for improvement and implement optimization measures
To define business requirements, service plans, take care and ensure successful service launch.
To conduct feasibility studies and business case analysis
To keep abreast with industry standards, regulations, and best practices of mobile 5G network and fixed network technologies and solutions.
To provide technical support to Network Operation team
Requirement:
Degree holder in Telecommunications / Electrical Engineering/ Computer Science or related discipline
Fluency in spoken /written English & Chinese
Two or more year of experience in development of telecommunication network
Good knowledge of mobile network technologies including UMTS, LTE and 5G is a plus.
Familiarity with service design and development frameworks and methodologies.
Good project management skills to drive for accomplishment of technical projects
Good analytical skill to assess market needs and identify service opportunities.
Good communication and presentation skills
Strong adaptability to changing technologies and market dynamics, with a focus on continuous learning and skill development.
技術員，基建及接入 (冷氣系統) (Ref. 266)
工作範圍：
負責電訊大樓及戶外機站的冷氣系統安裝及維修服務
為突發及緊急的冷氣系統故障，提供支援及協助
職位要求︰
高中畢業或技術相關學科的大學學歷
能操及書寫流利中英文
具冷氣系統工作經驗者，優先考慮
持澳門勞工事務局發出的初級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Technician, Service Operation Centre (Ref. 407)
Job Description:
To provide support in Network Operations in the areas of mobile, fixed, data and internet networks
To handle network faults and maintenance and give technical support for special events
To assist in network planning and implement network expansion
To monitor and improve the network performance and quality of services
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken/written Chinese and English
Fluency in Putonghua will be advantageous
To provide standby and call-out support during non-office hour including night period
Holder of light vehicle or motorcycle driving license preferable
Technician, Data Network Development (Ref No: 585)
Job Description:
Assisting in the design and development of IP network architectures and solutions
Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices
Assisting in the planning and execution of IP network infrastructure upgrades and expansions
Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning
Assisting in troubleshooting network issues and conducting root cause analysis
Analyzing network performance monitoring and optimization activities
Assisting in documenting network configurations, processes, and procedures
Keeping abreast with industry standards, emerging technologies and best practices of IP networking
Executing new IP network equipment acceptance and validation
Requirement:
Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline
Fluency in spoken / written English & Chinese
General knowledge of IP networking principles, protocols, and technologies
Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking
Basic knowledge of TCP/IP and IP addressing
Good communication and good team spirit to collaborate effectively with cross-functional teams
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Technician, Mobile and Fixed Network Development (Ref No: 586)
Job Description:
Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions
Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services
Assisting in the implementation of mobile network and fixed network service strategies
Supporting in service integration and delivery
Monitoring and analyzing service performance metrics, identifying areas for improvement
Assisting in the documentation and reporting of service development activities
Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions
Requirement:
Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline
Fluency in spoken / written English & Chinese
General understanding of IP network technology and routing protocols (OSPF, BGP)
Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.
Basic project management skills to support service development
General knowledge with mobile network technologies is a definite advantage
Good ability to adapt to new technology in fast speed
Good communication and team spirit
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Assistant Service Engineer, Airport O&M (Ref No: 555)
Job Description:
To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.
To ensure all the maintenance works are carried out in accordance to the defined procedures
To coordinate the maintenance related matters with customer's representatives
To provide efficient response to the enquires from both internal and external customers regarding system status
To perform timely update of system maintenance processes
To carry out ad hoc installation works
Requirements:
Degree holder in Electronics / Communications / IT or related engineering disciplines
Fluency in both spoken/written English & Chinese
Mandatory to work on shift basis
Able to work at height
Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage
1 to 2 years of experience in providing helpdesk services is a definite advantage
Good customer service concept and communication skill
To provide non-office hour support and emergency call-out when necessary
客戶服務主任，零售及中小企銷售發展 (Ref. 10)
工作範圍：
於銷售店內為客戶提供服務及推廣公司產品
收集客戶意見及把客戶諮詢轉為推廣機會
提出建議以改進銷售店運作及業務
支援店內行政工作
職位要求：
中學程度或以上
能操及書寫流利中英文
有客戶服務經驗為佳
良好人際關係及溝通技巧
具基本電腦知識
具電子及資訊產品潮流觸覺
客戶服務主任，聯繫中心運作及管理 (Ref. 282)
工作範圍：
於以專業態度接聽客戶來電及解問查詢，提供高效率的服務
準確瞭解客戶需求並給予適當的解答及指引
運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務
以專業及適當態度處理客戶投訴
透過熱線電話推銷公司的產品及服務
職位要求：
中學畢業， 大專或以上學歷為佳
能操流利廣東話及普通話
能以英語與客戶對答優先考慮
勤懇， 有禮， 良好溝通及表達能力
懂電腦文書處理及中文輸入法
具備良好中文書寫能力
輪班工作
具備熱線服務工作經驗 (尤以電訊業)者優先考慮
對智能客服範疇有認知或熟識者優先考慮
客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)
工作範圍：
為客戶提供光纖到戶服務包括安裝，維修及保養工作
為客戶提供高速寬頻，固網電話及專線之安裝及維修服務
職位要求：
中學程度或以上
能操流利廣東話，略懂英語及普通話更佳
具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗
良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件
具基本工業安全知識
良好客戶服務態度
持輕型私家車或重型電單車駕駛執照
**Applications will be treated in strict confidence and information will be used for recruitment purpose only.
Headquartered in the USA, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done – and we have since 1843.
You know us well for the tools we make that become household names – and jobsite essentials. Brands like DEWALT®, CRAFTSMAN®, STANLEY®, BLACK+DECKER®, Cub Cadet®, Hustler® and Troy-Bilt®. But that’s only the beginning.
As the first name in engineered fastening systems, we help keep your car secure and mobile phone intact. As a global leader in industrial solutions, we provide the infrastructure systems that reinforce the roads you drive on, build the bridges you cross and even deliver the energy that powers your life.
At the end of the day, what we really build is trust. The trust of our customers, our employees, our communities and our stakeholders.
No matter how much things change, our commitment to being part of building a better world will remain steadfast.
Senior Analyst, FP&A
JOB DESCRIPTION:
Stanley Black & Decker is seeking a senior FP&A role with the finance, accounting & controllership background. This role is to assist Senior Finance Manager in business KPI analysis and development; coordinate required management process and build up; support quarterly OC meeting for administration related as well as documentation; collaborate Senior Finance Manger developing business processes & workflow for organization optimization and compliance requirements.
SPECIFIC RESPONSIBILITIES:
In charge of monthly business KPI data (both OEM & TOLL MFG) collection, analysis and reporting out accurately and in time.
Properly ensure functional daily operation information following up and tracking.
Provide a deep business commentary based on the consolidated operation data and reports.
Assist in developing the connectivity process and implementing workflow as required.
Willing to adopt a transforming culture for an optimized business process evolution.
Love to communicate with different functional teams in daily activities, have business agility to collect ad-hoc information required and report out timely.
Support quarterly OC meeting in convenience, including but not limited for the administrative stuff, documentation and meeting minutes preparation.
Other ad-hoc assigned from leaders.
EDUCATION AND EXPERIENCE REQUIRED:
Bachelor’s degree in accounting/finance, CPA is preferred.
Solid background of accounting and Finance, FP&A experience is preferred.
5 plus years of relevant accounting, finance or FP&A experience in multinational enterprises, or relevant from an accounting firm.
Familiar with financial systems, such as HFM, SAP or Oracle.
Fluent English ability in speaking & writing.
Superior Excel and PowerPoint skills. The capability of using Power BI, smart sheet or equivalent tools to visualize business trends is advanced.
Strong communication skills and willing to have conversation with different functional teams independently.
Excellent problem-solving skills and have a positive “can-do” attitude
Positive mentality and agile to fast changing work environment
Great team-work spirits and be an effective team member that enable to break through challenges & barriers.
Keen to dig out the business rational based on the results and explore new ways to improve efficiency.
This role will have travel up to 10% of his/her working time.
