Be Our Best Talent 卓越精英由此起
$10k - 20k, $20k - 30k, $30k - 40k, Hotel 酒店業, $40k - 50k, Urgent Hiring 急聘職位, Gaming & Entertainment 博彩及娛樂, Design 設計, Marketing 市場行銷及傳播, GM 綜合管理, F-JSCM1, Admin 行政, M07AJ
$10k - 20k, $20k - 30k, $30k - 40k, Hotel 酒店業, $40k - 50k, Urgent Hiring 急聘職位, Gaming & Entertainment 博彩及娛樂, Design 設計, Marketing 市場行銷及傳播, GM 綜合管理, F-JSCM1, Admin 行政, M07AJ
Beauty 美容, $10k - 20k, $20k - 30k, $40k - 50k, $30k - 40k, $50k - 100k, Urgent Hiring 急聘職位, Admin 行政, Freelance 兼職, JSCMPT5, M06AJ
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Hotel 酒店業, Gaming & Entertainment 博彩及娛樂, Design 設計, CS 客戶服務, GM 綜合管理, Marketing 市場行銷及傳播, F-JSCM1, Admin 行政, M07AJ
主要職責
執行公司日常食品和飲料營銷舉措和計劃; 管理經理分配的項目。 支持內部和外部溝通策略,管理餐飲團隊的每日簡報,並協調促銷活動和營銷活動。
職位介紹
準備由餐飲營銷團隊發起的工作簡報,在經理的指導下及時、專業地傳達所有餐飲促銷活動。
協調餐飲團隊的工作簡報,並在向創意/數字營銷/多媒體團隊匯報藝術品或社交內容開發之前整合準確的信息。
與文案機構密切合作,撰寫、編輯、校對和分發營銷材料和促銷材料的內容。
協助經理與攝影師/攝影師/剪輯師協調,安排餐飲團隊所有行銷活動的拍攝/攝影/訪談行程。
與管理階層合作,協助其執行行銷計畫以及根據公司策略和目標受眾所進行的各項具體活動。
職位要求
工作經驗:具1-2年相關領域工作經驗者優先考慮
知識/證書:較強的溝通和人際交往能力,能夠進行創造性思考。精通內容管理系統、印刷媒體和社交媒體平台。在向合作夥伴通報情況、時間管理和績效分析方面具有良好的執行力。
教育程度:傳播學、新聞學或相關領域的學士學位
語言能力:良好的英語、粵語和普通話書面和口語能力
電腦應用:擅長MS Office 和Photoshop。了解現有的社交媒體平台和在線評論網站,以便為這些平台提供內容管理。
合約期: 6 個月
Job Purpose
Support the execution company’s daily food and beverage marketing initiatives and programs; manage certain projects assigned by manager. Support internal and external communications strategy, manage daily briefing from F&B team, and coordinate promotional events as well as marketing campaigns.
Key Responsibilities
Prepare job briefing which initiate by F&B Marketing team, communicates all F&B promotions in a timely and professional manner with manager’s guidance.
Coordinate job brief from F&B team and consolidate accurate information before debriefing to creative/ digital marketing/ multimedia team for artwork or social content development.
Work closely with copywriting agency to write, edit, proof reading, and distribute content for marketing material and promotion collateral.
Support manager to coordinate with photographers / videographers / editors for the shooting / filming / interview schedules with F&B department for all marketing campaigns.
Collaborate with and support management to implement marketing plan as well as various individual campaign based on company strategy and target audience.
Competencies and Requirements
Experience: Minimum 1-2 year of relevant experience in a communications role is preferred.
Knowledge/Certificates: Strong communication and interpersonal skills and be able to think creatively. Proficient in content management systems, print media and social media platforms. Good execution on briefing partners, time management and performance analysis.
Education: Bachelor’s degree in Communications, Journalism, or related field.
Language Abilities: Good written and spoken English, Cantonese and Mandarin
Computer Skills: Good at MS Office and Photoshop. Aware of existing social media platforms and online review sites in order to provide content management to those platforms.
Contract Duration: 6 months
如有查詢,請於辦公時間星期一至五上午9時至下午6時致電(853)88891188。For enquiries, please contact us at (853) 88891188 during office hours from Monday to Friday between 9:00am and 6:00 pm.
主要職責
負責所有品牌與廣告活動的順利執行,確保與公司品牌策略的一致性。此職位需要仔細校對推廣資料,並協調推廣活動的相關事務。
職位介紹
負責日常推廣活動的執行,並向管理層提交日常進展報告。
負責以高標準的溝通能力,並在及時的時間內完成工作。
與創意及多媒體團隊協調,介紹並聯繫即將推出的娛樂場推廣活動。
支援品牌經理推動大型活動計畫,並為娛樂場營運、會藉、推廣營運及項目策劃等不同部門提供協調與支援。
負責娛樂場導向標誌的規劃與執行,包括撰寫內容、校對資料,以及提出新的傳播建議供管理層審核。
協助推行行銷策略與活動,提升公司品牌知名度及營收。
維護專案資料庫及預算報告,確保資料的完整與準確。
具備良好的行政管理技能(如報告撰寫、簡報製作及高效處理發票)。
職位要求
工作經驗:具至少 2-3 年相關工作經驗
教育程度:具市場營銷、傳播、酒店或相關專業的學士學位。同時具備創意設計與製作知識者優先
語言能力:具良好的廣東話、普通話及英文書寫和口語能力
電腦技能:熟識 MS Office 電腦軟件操作和精通中英文文書處理
Job Purpose
Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events
Key Responsibilities
Responsible for daily promotional operations and prepare regular reports for management.
Responsible for delivering work to a high communication standard and within a timely manner.
Introduce and liaise upcoming casino promotions with Creative and Multimedia team.
Assist the manager in driving large-scale campaign efforts and provide coordination support between different business units, including Casino Operations, Club Marketing, Campaign Operations, and Special Events.
Coordinate and execute the casino directional signage plan, including writing, proofreading, and suggesting new communications for all casino touchpoints for management approval.
Assist in implementing marketing plans and campaigns to increase awareness and profitability for the company.
Maintain project compendium and budget reports.
Strong administrative skills, including report generation, PowerPoint creation, and efficient invoice processing.
Competencies and Requirements
Experience: Minimum of 2-3 years related experience
Education: Bachelor’s degree in marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage
Language Ability: Good written and spoken Cantonese, Mandarin and English
Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
主要職責
資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項,並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面,必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴,需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。
職位介紹
理解即時出現的工作優先事項,確保相關任務按需安排並執行
負責交接班流程,確保所有工單被充分理解
監控並管理團隊的服務台工單,確保符合服務水平協議(SLA)
向高層管理層匯報可能引起關注的事項
對分配的專案執行專案管理流程
及時向商業智能管理層報告所有挑戰,並提供解決方案
辨識並維護分配專案的所有預算項目,包括營運支出(OPEX)預算
檢視 ServiceNow 服務台報告及工具,監控未處理工單,並根據優先級進行跟進
每日與營運高層溝通關鍵問題
與營運團隊合作,設計合適的風險及風險緩解方案
了解科技與營運業務
協助管理硬體與軟體的第二線支援
辨識並建立與服務供應商及系統廠商的合作關係
與公司其他部門保持溝通,了解並收集業務需求
職位要求
工作經驗
至少兩年與上述職責直接相關的工作經驗,其中包括兩年管理經驗
在專案與資源管理方面有相關經驗
對酒店/娛樂場/人力資源/財務應用有基本了解
教育程度:資訊科技相關領域的文憑或學位
語言能力:英語、普通話及粵語多語能力者優先
Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.
Key Responsibilities
Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.
Own the process of Shift Change and ensure all tickets are understood.
Monitor and manage the team’s Help Desk tickets to maintain the SLAs.
Escalate any concerns that might cause concern to upper management.
Provide project management processes on project that are assigned to this role.
Report all challenges in a timely manner to BIG Management with options to rectify.
Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.
Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.
Communicate on a daily basis with Operational executives on key issues.
Work with Operations to design the correct Risk and Risk Mitigation elements.
Understand technology as well as Operations.
Assists to manage 2nd Tier support for both hardware and software.
Identify and establish working relationships with service providers and systems vendors.
Maintain communication with other departments within the company to understand and gather requirements.
Competencies and Requirements
Experience:
Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.
Proven track record in projects and resource management
General understanding of Hotel/Casino/HR/Finance Applications
Education: Diploma or degree in Information Technology field
Language Ability: Multilingual English/Mandarin/Cantonese preferred
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
主要職責:
協助轎車服務經理及總監維持轎車服務
團隊每天的運作,確保轎車服務是有效率和流輰。
鼓勵團隊成員提供優越的轎車服務體驗。
職位介紹:
確保轎車服務能提供永利高標準的服務,以滿足客人的需要
清楚了解酒店的設施、服務和活動
監控轎車的質量機制,包括服務水準、員工的儀表、轎車的外觀、健康和安全
監察轎車的日常保養及維護
在預算之內安排定期的轎車維修和保養計劃
當意外發生時,處理保險的索償
職位要求:
工作經驗:具 4 年以上主任級別的工作經驗;
技能 / 證書:熟悉交通規則,對澳門及其旅遊景點有一定認識,具培訓和演講技巧優先考慮
教育程度:中學畢業或以上程度
語言能力:良好的英語、普通話和廣東話
電腦應用:基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮
Job Purpose
Assist the Manager and Director with the daily operations of the Limousine Services Team.
Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.
Key Responsibilities
Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction
Know and understand the resort’s facilities, services and activities
Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety
Monitor and inspect the daily upkeep and maintenance of limousines
Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget
Handle insurance claims when accidents occur
Competencies and Requirements
Experience: Minimum 2 years of supervisory experience
Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions
Education: Secondary school diploma or above
Language Ability: Good English, Mandarin and Cantonese
Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage
如有查詢,請於辦公時間星期一至五上午 9 時至下午 6 時致電(853)8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
主要職責
協助上級以領導行李服務、代客泊車服務及纜車服務部的團隊成員,透過個人化服務提升賓客的體驗。與賓客進行溝通,並根據賓客的需求提供五星級的禮遇及有效率的服務。
職位介紹
日常運作
協助監督和管理行李服務、代客泊車服務及纜車
服務部的日常運作
監控及管理酒店大堂的人流
建議並監控前堂服務的品質控制機制,包括賓客服務標準、員工儀容、設備展示和操作,以及職業安全
確保賓客的查詢及要求得到跟進
負責實施部門培訓計劃
與其他部門溝通和協作以滿足營運需求
職位要求
工作經驗:具 3 年以上五星級酒店的管理工作經驗
教育程度:學士學位或等同學歷
語言能力:能操及寫流利廣東話、普通話及英語,
懂其他國家語言者優先考慮
電腦應用:熟識 Ms Office 軟件操作,對 Opera 及Fidelio 系統操作有一定認識
Job Purpose
Assist to lead the daily operations of the Bell, Door & Valet and SkyCab Team. Enhancing the guest experience through a personalized level of service. Interact with the guests on a daily basis and provide courteous and efficient service pertaining to any needs they may have.
Key Responsibilities
Daily Operations
Assist in overseeing and manage the daily operations of the Bell, Door & Valet and SkyCab Department
Monitor and manage the flow of traffic at hotel lobby
Suggest and monitor quality control mechanisms for Front Services, including guest service standards, staff grooming, equipment presentation and handling, and health and safety
Ensure guests’ inquiries and requests are addressed
In-charge of departmental training programs
Communicate and collaborate with other departments to meet operational needs
Competencies and Requirements
Experience: Minimum 3 years of supervisory experience in a five-star hotel
Education: Bachelor’s degree or above
Language Abilities: Fluent spoken and written English,
Cantonese and Mandarin. Other foreign languages an advantage
Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera
如有查詢,請於辦公時間星期一至五上午 9 時至下午 6 時致電(853)8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
主要職責
以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。
職位介紹
對公司各種處理食品的設施進行食品安全規管、評估和調查
為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證,以確保方案得到執行並被準確、完整地記錄在案
負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理
協助監控原材料和所有食品處理過程,以確保符合本地法規和食品安全標準
有系統地保存和歸檔食品安全管理文件,監控和評估食品製備區域和過程的清潔和衛生
職位要求
工作經驗:具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗
技能 / 證書:具食品安全培訓和實驗室操作經驗者優先考慮
教育程度:需持有食品科學或相關學科的學士學位
語言能力:操流利廣東話及英語
電腦應用:精通MS Office
Job Purpose
Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.
Key Responsibilities
Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities
Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.
Perform and maintain routine microbiological analysis scheme and lab stock management
Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards
Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process
Competencies and Requirements
Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant
Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage
Education: Bachelor degree in Food Science or a related field
Language Abilities: Fluent English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
主要職責
以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。
職位介紹
對公司各種處理食品的設施進行食品安全規管、評估和調查
為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證,以確保方案得到執行並被準確、完整地記錄在案
負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理
協助監控原材料和所有食品處理過程,以確保符合本地法規和食品安全標準
有系統地保存和歸檔食品安全管理文件,監控和評估食品製備區域和過程的清潔和衛生
職位要求
工作經驗:具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗
技能 / 證書:具食品安全培訓和實驗室操作經驗者優先考慮
教育程度:需持有食品科學或相關學科的學士學位
語言能力:操流利廣東話及英語
電腦應用:精通MS Office
Job Purpose
Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.
Key Responsibilities
Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.
Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion
Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities
Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements
Strengthens food safety understanding throughout the organization through training and other knowledge management activities
Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps
Competencies and Requirements
Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant
Knowledge/Certificates: Knowledge of training and laboratory operations an advantage
Education: Bachelor degree in Food Science or a related field
Language Abilities: Fluent English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
主要職責
協助社區及政府關係經理在本地和國際上實施企業社會責任策略,以確保公司對社區產生正面影響。
職位介紹
協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃
處理來自本地、國際組織和政府部門的資詢
與內部部門及社區團體協調,以進行酒店導賞,安排社區活動的拍攝和招待
起草和翻譯新聞材料,包括新聞稿、報告等
管理和保存與企業社會責任相關活動的資產和材料
與公司內外部門、非政府機構和政府部門保持聯繫,並建立和維持良好的關係
協助制定及推廣社區關係計劃與倡議,並撰寫符合公司及政府規定的報告
職位要求
工作經驗:具至少兩年相關工作經驗優先考慮
教育程度:需具新聞或傳播學士學位
語言能力: 能操流利廣東話及英語,具良好中英文書寫能力
電腦應用: 熟識Ms Office軟件操作,包括Word和Excel (中文及英文)
Job Purpose
Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.
Key Responsibilities
Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.
Handling enquiries from local, international organizations and governments etc.
Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.
Assist in drafting and translating press material and reports.
Manage and store the assets and materials for the CSR activities
Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.
Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.
Competencies and Requirements
Experience: Minimum 2 years of experience in related field
Education: Bachelor’s degree in Communications or Journalism preferred
Language Abilities: Good written and spoken English, Mandarin and Cantonese
Computer Skills: Proficient in MS Office (English and Chinese) and Excel.
主要職責:使建築管理系統和弱電壓系統處於正常的功能狀態,並進行預防性和糾正維護。
職位介紹
按照預防性維護計劃,進行建築管理系統控制台和控制系統的日常安裝,維修和維護工作
協助糾正及緊急情況下的工作
負責操作及維護樓宇系統及設施,更新維修記錄
向管理層報告問題
在嚴格的安全條件下,進行維修和保養工作
職位要求:
工作經驗:至少2年的建築管理系統維護,HVAC和自動化控制系統工作經驗。
技能 / 證書:具電子或電氣工程專業證書
教育程度:中學畢業或同等學歷
語言能力:能操良好廣東話及普通話,一般英語
其他要求:具Siemens Automation Insight / Desigo, PLCs 系統經驗優先考慮
Job Purpose: Maintain Building Management (BMS) and ELV Systems in normal and functional condition, preventive and corrective maintenance of control systems.
Key Responsibilities
Conduct daily installation, repair and maintenance work of BMS Panels and Control Systems, according Preventive Maintenance Plan
Assist corrective maintenance and emergency calls
Operate and maintain Building Management Systems and update maintenance records
Report and escalate problems to management
Control the repair and maintenance work under strict safety conditions
Competencies and Requirements
Experience: Minimum of 2 years’ experience in Building Systems maintenance, HVAC and Automation control systems.
Knowledge/Certificates: Trade certificate in Electronic and Electrical Engineering
Education: Secondary school or equivalent
Language Abilities: Good Cantonese and Mandarin. Basic English an advantage
Computer Skills: Siemens Automation Insight/Desigo, PLCs, MS Office
如有查詢,請於辦公時間星期一至五上午9時至下午6時致電(853)8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
主要職責:須負責按照預防性維修計劃及臨時需要操作和維護電力系統和電器
職位介紹
負責操作和維護電力系統和電器
負責安裝,維護,修理和增加電力系統和電器
在嚴格的安全生產條件下,進行維修和保養工作
確保電力供應及分配充足,緊急備用系統運作正常
向電機工程師或以上主管報告問題
職位要求
工作經驗:具最少三年電力/電器維護的工作經驗 (具酒店維護優先考慮)
技能 / 證書:具相關範疇的學徒認可者優先
教育程度:中學畢業或同等學歷
語言能力:能操良好廣東話及普通話,一般英語
電腦應用:熟識MS Office
Job Purpose: Operate and maintain electrical systems and electronics in accordance with preventative maintenance programs and as ad hoc needs arise.
Key Responsibilities
Operate and maintain electrical systems and electronics
Install, maintain, repair and add to electrical systems and electronics
Perform repairs and maintenance work under strict safety conditions
Ensure power supply, distributions and emergency backup systems are healthy, functional and ready for mobilization
Report and escalate problems to the Supervisor (Electrical)
Competencies and Requirements
Experience: Minimum of 3 years’ experience in hotel electrical/electronics maintenance
Knowledge/Certificates: Relevant accredited apprenticeship preferred
Education: Secondary school or equivalent
Language Abilities: Good command of written and spoken Chinese (Cantonese/ Mandarin) and English an advantage
Computer Skills: Proficient in MS Office
如有查詢,請於辦公時間星期一至五上午9時至下午6時致電(853)8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
主要職責:操作、維修及維護表演設施系統,確保每場科技幻影表演均符合永利之超卓水準
職位介紹
進行操作前測試,檢查和驗證設備運作暢順,包括聲效和視覺質量,確保維持最高質量的表演
記錄相關維護、故障、停機時間以及所需之改進項目
維護系統組件以確保最佳運作狀態
密切注視表演進度,如遇任何緊急事故,及時作出回應和行動。
職位要求
工作經驗:具五年以上相關聲效操作、燈光、自動化系統、索具及舞台設備經驗
技能 / 證書:具視頻,音頻和投影系統的信號分配、通訊、現場視頻工程如 D3 Designer、QSC Designer、Audio Architect 的操作和編程知識技術優先考慮
教育程度:高中畢業或以上程度
語言能力:能操良好英語、廣東話及普通話
電腦應用:熟識MS Office
Job Purpose: Operate, repair, maintain and troubleshoot the immersive attraction system to maintain high quality of the immersive attraction.
Key Responsibilities
Conduct pre-operation tests to check and verify equipment and sound and vision quality to ensure the immersive attraction delivers Wynn Palace’s high standards of quality
Documenting maintenance, faults, downtime, and needed improvements
Maintain systems components to maximize performance excellence
Responds to and actions any emergency call from attraction system
Competencies and Requirements
Experience: Minimum 5 years of AV, Lighting, Show Control, rigging and staging theatrical experience
Knowledge/Certificates: Knowledge of Live show production, Video signal distribution, Audio gain staging, Audio communications, Live Video Engineering. Operational and programming knowledge of D3 Designer, QSC Designer, Audio Architect is plus.
Education: High School or above
Language Ability: Good English, Cantonese and Mandarin
Computer Skills: Proficient in MS Office.
如有查詢,請於辦公時間星期一至五上午9時至下午6時致電(853)8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Purpose
The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.
Key Responsibilities
Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.
Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.
Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.
Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions
CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.
Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility
Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives
Competencies and Requirements
Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization
Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field
Knowledge/Certificates:
Strong proficiency in Python programming and SQL
Experience with Airflow setup, configuration, and optimization
Familiarity with Linux operating systems and development tools like VSCode
Knowledge of DevOps platforms and practices
Exceptional business acumen and ability to understand and align with organizational goals
Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions
Excellent communication and collaboration skills to effectively work with cross-functional teams
Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment
Strong organizational skills and meticulous attention to detail
Strong ownership and servicing mind-set to ensure efficient and effective program delivery
Experience with marketing automation platforms and data visualization tools
Experience with database management (e.g., SQL)
Knowledge of agile development methodologies and experience working in a Scrum environment
Proven track record of driving process improvements and delivering measurable business results
Experience in developing applications for high-load environments
Work experience in Integrated Resort strongly preferred
Language Ability: Proficiency in English and Cantonese/ Mandarin
主要職責
負責透過提取及分析各種數據來支援不同的市場推廣及效益,從而評估項目的有效性並提出相應的策略。
職位介紹
對活動推廣、會員註冊和營業額進行分析,以協助制定行銷策略
以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性
須準備數據報告並用作為績效評估的基準,協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案
根據管理層的要求去製定相關的報告
職位要求
工作經驗:具至少2年資料庫分析經驗,並具娛樂場的工作經驗優先考慮
教育程度:須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮
語言能力:能流利地操與寫作廣東話/普通話及英語
電腦應用:須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先
Job Purpose
Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.
Key Responsibilities
Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies
Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate
Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns
Generate relevant reports requested by management
Competencies and Requirements
Experience: 2 years experience of data analysis, preferably in entertainment industry
Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science
Language Ability: Proficiency in English and Cantonese / Mandarin
Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred
For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
主要職責
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求,須作出即時的回應及竭力滿足所需,務求為賓客帶來樂而忘返的體驗。
職位介紹
確保貴賓能感受難忘及超越期望的住宿體驗
各方面都能為貴賓提供高標準質量的服務,以達到賓客的滿意度,並遵照已定立的政策及程序
為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品,以創建豪華的氣氛
須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務
針對賓客的喜惡,製作個人的檔案,並須不斷保持更新
職位要求
工作經驗:曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮
教育程度:學士學位或同等學歷為佳
語言能力:能操流利的廣東話及普通話;良好英語溝通者優先考慮
Job Purpose
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities
•Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies and Requirements
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
主要職責:
須對團隊成員作出監督、訓練及指導性工作,以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。
職位介紹:
為賓客提供優質的客戶服務,包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等
為賓客介紹當日的菜式和飲品,包括其製作過程及方法等,並提出推薦
針對賓客的要求,及時處理投訴,令他們感到滿意
職位要求:
具最少5年於餐廳之工作的經驗,具五星級酒店或渡假村工作經驗者優先考慮
中學畢業或以上程度
能操流利廣東話及普通話;良好英語
熟悉MS Office及POS電腦軟件操作,懂Micros電腦軟件操作者優先考慮
Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.
Daily Operations:
Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly
Introduce available dishes and beverages, including the method of preparation, and make recommendations
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements:
Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage
Secondary school diploma or above
Fluent Cantonese and Mandarin, good English
Proficient in MS Office and POS software; knowledge of Micros is an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢,請於辦公時間星期一至五上午9時至下午6時致電(853)8889 1188
主要職責:負責為永利皇宮的賓客提供親切及專業的優質客戶服務,確保讓賓客感到滿意。
職位介紹:
為度假村發掘具潛質的客戶,招攬新賓客並邀請入會
協助規劃娛樂場的推廣活動,負責相關執行工作並安排會員參與
根據公司程序向符合資格的會員致送禮品,主動與賓客維持良好及緊密聯繫
無需工作經驗,但須操流利的廣東話、普通話及懂基本英語
職位要求:
工作經驗:具娛樂場市場業務代表及客戶服務工作經驗者優先考慮
教育程度:學士學位或同等學歷
技能 / 證書:須熟悉賭枱遊戲的玩法及規例
語言能力:操流利的廣東話和普通話,懂英語者優先考慮
電腦應用:熟悉Ms Office軟件操作及中英文打字技巧
如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
職位介紹:
烹調高品質的菜餚,以滿足賓客的需求
須作出供應需求的預測及監控貨倉的存貨
以 HACCP 的標準儲存及冷藏食品,保持廚房及用具的清潔衛生
須不斷改善健康及安全標準
須履行廚師長委派的工作
職位要求:
工作經驗:具最少五年於四、五星級酒店的中餐工作經驗
技能 / 證書:對國際菜餚瞭如指掌;精通刀切技術者優先考慮
教育程度:中學畢業或等同學歷
語言能力:良好廣東話,普通話及英語
Key Responsibilities
Produce high quality dishes to fulfil the orders
Forecast supply needs for the stock room and manage inventory levels
Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils
Continuously improve health and safety standards
Perform duties assigned by the 1st Wok
Competencies and Requirements
Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities
Education: Secondary school or equivalent
Language Abilities: Good Cantonese, Mandarin and English
如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
職位介紹:
介紹飲品款式,並提出建議
為賓客準備飲品,包括紅酒、雞尾酒、烈酒和非酒精飲品
為每位賓客提供優質的產品及服務
制定每月及每季的飲品餐單
經常保持酒吧及所有硬件設備的清潔整齊
須作出倉存管理及控制每月存貨
針對賓客的要求,及時處理投訴,讓他們感到滿意
職位要求:
具最少五年於酒店及餐廳,從事客戶服務和相關的酒吧服務工作經驗
熟悉各類飲品及酒吧運作,具簡單現金處理經驗
中學畢業或以上程度
能操流利英語、廣東話及普通話
懂 POS 操作
Key Responsibilities
Introduce beverages to guests and make recommendations
Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
Deliver high quality products and services to every guest
Create monthly and seasonal drinks menus
Clean and tidy the bar and equipment frequently
Maintain stock levels and control monthly inventory
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements
Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Secondary school diploma or above
Fluent Cantonese, Mandarin and English
Knowledge of POS Software
如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Descriptions:
Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion
Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards
Prepare journals, daily operating report, reconciliation and review documentation for compliance
Competencies and Requirements:
Experience: 1 year of experience in auditing, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field
Language Abilities: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Purpose:
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities:
Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies And Requirements:
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
主要職責:
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求,須作出即時的回應及竭力滿足所需,務求為賓客帶來樂而忘返的體驗。
職位介紹:
確保貴賓能感受難忘及超越期望的住宿體驗
各方面都能為貴賓提供高標準質量的服務,以達到賓客的滿意度,並遵照已定立的政策及程序
為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品,以創建豪華的氣氛
須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務
針對賓客的喜惡,製作個人的檔案,並須不斷保持更新
職位要求:
工作經驗:曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮
教育程度:學士學位或同等學歷為佳
語言能力:能操流利的廣東話及普通話;良好英語溝通者優先考慮
主要職責:
以專業有禮的態度與賓客互動溝通,並招募新會員
安排及協調新會員招募計劃,會員優惠回贈方案,贈品發送及相關推廣活動事宜
向賓提供會員優惠資訊和執行相關會員事務
職位要求:
具娛樂場市場業務及客戶服務工作經驗者優先考慮
學士學位或同等學歷
操流利的廣東話、普通話及英語
熟悉Ms Office軟件操作及中英文打字技巧
Job description:
Serve wines according to five-star best practice
Compile the wine list, buy and store the wines, and restock the cellar
Taste all purchased wines to ensure their quality
Practice wine and food matching according to the characteristics of wines and dishes
Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions
Competencies and Requirements:
Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin an advantage
Computer Skills: Proficient in MS Office
主要職責:
按五星級的最佳方法向賓客提供餐酒服務
匯編酒單,購買和儲存葡萄酒,並再存入酒窖
為了購貨而須親嚐葡萄酒,以確認其品質
根據葡萄酒和菜餚的特點,作出相搭配的嘗試
須與餐廳及各餐飲營業點溝通協調,以便可研發與菜牌及推廣菜餚相配合的酒單
職位要求:
工作經驗:具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮
技能 / 證書:須對各國酒類的特點和應用瞭如指掌;善於把美酒與佳餚相配搭;具WSET/CMS/ISG葡萄酒課程證書者或優先考慮
教育程度:中學畢業或以上程度
語言能力:良好英語、懂廣東話及普通話者優先考慮
電腦應用:熟悉MS Office電腦軟件操作
主要職責:
為賓客提供優質的餐飲服務
以熱誠及有禮的態度接待賓客並端送食物及飲品
無須餐飲經驗(具客戶服務工作經驗者優先考慮)
職位要求:
能操流利廣東話或普通話
須輪班工作
To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com
如有查詢,請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Others 其他行業, M06AJ
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Bank 銀行業, Investment 投資, M07AJ
Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.
職位空缺 JOB OPENINGS:
Principal Accountabilities:
The MLRO, and the Accountable Executive for countering financial crime for Macau with delegated responsibilities from Head of Financial Crime, Asia and Middle East, specific to HSBC Macau, as set out in formal delegation letters as per SMR requirements.
Provide effective oversight of the operational effectiveness of critical policies and systems covering financial crime that ensure that the Macau exposure to financial crime and related reputational risk is managed, in a commercially sensitive, practical and cost effective manner.
The articulation of Macau risk appetite and policies with respect to money laundering, sanctions, internal and external fraud, tax evasion, terrorist financing, bribery and corruption.
Identify, analyse, and investigate Financial Crime risk to support informed risk management and effective information sharing with internal and external stakeholders (including government), grounded in advanced analytics and technology.
Acting as a trusted advisor to the Macau Board and Macau senior executive stakeholders (including the leadership of the Risk & Compliance function) on all material financial crime risk and related reputational issues involving Macau that arise in relation to the operational management of financial crime risk.
Coordinating a consistent approach to managing Macau’s positive relationship with its regulators, and ensuring timely reporting and disclosure of relevant information both to our regulators and within the Group in relation to financial crime matters. To stay at the forefront of key regulatory changes for the region to ensure proactive communication with business and develop appropriate policy and framework to manage the changes.
Serve as the financial crime risk steward for Macau in relevant governance meetings or forums to report on progress and issues in relation to the operational effectiveness of HSBC’s policies, processes, systems and controls in countering financial crime. To exercise risk steward challenge on Financial Crime risk, act as independent trusted advisory in governance forums, issue management, fostering a compliance culture and optimizing relations with risk owners and control owners. Provide Advice and Challenge to Global Businesses in order to ensure clear understanding of Financial Crime risk exposure with respect to clients, transactions and products.
To ensure second line governance of financial crime risk exposure, providing analysis, reporting and governance that is independent of the first line of defence, thereby maintaining an objective assessment of risk exposure.
Lead the Macau Financial Crime team, establishing guiding principles and strategic operational objectives, owning budgeting and managing costs, headcount and resources to ensure that the Macau Financial Crime team is fit for purpose and that the team’s delivery of its critical services is both effective and cost-efficient.
To drive the implementation of policy related to Financial Crime risk arising out of changes in Financial Crime within Macau and regionally.
Qualifications:
Financial crime experience as a regulator, or a senior financial crime manager within a global firm, in the financial services industry
Track record in leadership and influencing is essential, in particular the application of this skill in areas outside their direct span of control
Knowledge of a financial crime risk framework and experience in its execution, together with knowledge of business and products
A background or deep understanding of operational risk is also highly desirable
Track record of resilience and confident challenge when dealing with senior stakeholders to influence change without direct responsibility for resources or budget
Strong understanding of products, processes and controls across all major banking business and product lines.
Experience of dealing with regulatory matters and confident interaction with Regulators and Law Enforcement Agencies
Experience of creating, leading and motivating a team
Experience of working within a matrixed environment preferred
Leadership experience and excellent communication and inter-personal skills, with experience of dealing with executives at all levels
The Business Financial Crime Risk Senior Manager will play a significant and critical role in the success of WPB’s objectives and outcomes with regards to deterring, detecting, and protecting against financial crime risk. The role will report to Head of Business Financial Crime Risk and be associate with and responsible for a number of key financial crime risks including Anti-Money Laundering, Sanctions, Anti-Bribery & Corruption (AB&C), Tax Evasion and Fraud, and oversight over the Customer Due Diligence (CDD) for both New-To-Bank and Existing-To-Bank and Client Selection & Exit Management (CSEM) processes for WPB. As a Business Financial Crime Risk Manager with direct accountability of the above activities, the individual must ensure the primary operational aspects are managed effectively to achieve strategic business and customer outcomes in a sustainable, ethical and cost-effective manner, and in accordance with the Financial Crime Global Standards, working closely with Local, Regional and Global stakeholders.
Principal Responsibilities:
Support on launching various on-the-ground initiatives related to Business Financial Crime Risk (BFC
Support on all BFCR related governance and remediation projects
Support on implementation in terms of identifying and escalating associated risks as well as monitoring BFCR related activities
Develop and deliver targeted guidance and training for frontline staff to ensure ongoing enhancement and embedment of global policy procedure
Coordinate various BFCR tasks with ASP/Global Teams, project teams, and other LoB’s stakeholders to ensure the implementation being completed in a proper and timely manner
Be a trusted SME to frontline staff on the effective management of FC risk and execution of process. Help Frontlines to navigate and, wherever possible, find ways to alleviate process burden, and raise awareness of best practices and "what good looks like" amongst RMs and their teams. Support frontline Managers in embedding a robust culture within their teams
Identify opportunities to streamline processes to achieve greater customer centricity, improved employee experience and/or management of risk
Support and coordinate FC related internal audit/2LoD/regulator review
Project management and subject matter expert advisory for Financial Crime related systems
Work with Risk and Control team on raising and tracking MSII (Management Self-identified Issue) for any policy and procedure gap identified
Supporting and coordinating with FCC / Risk stewards in response to the regulatory reporting data supplementation, validation, report reviews and ensuring oversight of the corporate data / reporting submission quality
Support to manage BFCR day to day operation, such as CDD and CSEM, preparing governance materials, attend or host meetings and ensure the process is going fluently.
Job Requirements:
Minimum of a Bachelor degree
Relevant years of experience in Banking or Financial Services covering financial crime or risk management
Knowledge of Financial Crime Risk issues, typologies and trends, as well as awareness of Financial Crime Compliance Regulations
Sound knowledge on retail banking business
Proficiency in both English and Chinese
Strong planning, analytical, and well developed leadership and management skills
Strong interpersonal skills with the ability to communicate effectively at all levels and with senior managements
Proficient in Microsoft office, including Excel and Powerpoint
Track record of proactive issue identification with swift resolution, mitigation and governance
Ability to prioritize and work independently under pressure
Excellent verbal and written communications skills and ability to communicate complex issues in English writing
Job Roles & Responsibilities:
Strategy Planning and Change Execution – support strategy planning and change management, either internally or externally driven, on a continuous improvement basis
Financial Management and Data Analysis – support the management of budgeting, forecasting, and cost controls, including tracking operational losses, driving efficiency, and ensuring robust challenge mechanisms are in place. Support with data analysis and regulatory reporting data consolidation and review.
Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”
Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management
Organizational Design – maintaining and continually reviewing organizational designs
People agenda – support development and execution of people engagement plan for GCOO and wider Macau teams
Project execution – support with region/country specific programmes supporting Group COO strategic actions’ execution or provide governance oversight on cross-line of Global Business / Global Functions
Continue to improve the oversight and governance of third party management to enable more forward looking governance environment as well as support the ongoing management of third party engagements.
Job Requirements:
Extensive experience in banking/ financial services, preferably in a global organization
Educated to graduate degree level in business management related field or associated relevant business experience
Knowledge with proven experience preferred in financial budgeting, strategic planning, communication, and people management processes
Proven project management experience with an ability to influence senior stakeholders
Previous background of working in a matrix organization structure; ability to persuade individuals at different levels
Strong data analytics skills is an advantage
Good verbal and written communications skills required in English; other language abilities are advantageous
Good application of MS Office, with sound knowledge in MS Excel, MS PowerPoint; Additional data management skills such as excel VBA or programming capability will be preferred.
The GPS Service Manager (CSM) is responsible for developing strong service focused relationships with their clients, understanding their business and utilization of our products. The GPS Client Service Manager is accountable for the service experience of an assigned portfolio of clients across the GPS Service landscape. They provide comprehensive management of the GPS service experience for clients, engage clients directly as required to better understand their service needs and ensure delivery as appropriate. Advocate for the client and champion client escalations across HSBC.
Key Accountabilities:
Field and resolve complex service inquiries; ensuring timely response and proactive communications until the client’s expectations are met.
Proven ability to evaluate options for resolution of complex queries, weigh pros/cons of approaches and escalate challenges when needed.
Accountability for client escalations; business-as-usual escalations as well as global service escalations, inquiries and/or projects. Coordinate remediation of issues and the communication to clients/internal stakeholders.
Monitor client case type/activity to identify potential issues and opportunities for improvement. Proactively identify risks and issues as part of complex query oversight.
Oversee local client-initiated projects; facilitate local completion of global client-initiated projects.
Engage with Global counterparts for maintenance request, client queries and escalations.
Identify and action red flags before they become client-identified issues.
Develop and maintain internal and external contact list.
Field and resolve complex service inquiries; ensuring timely response and proactive communications until the client’s expectations are met.
Proven ability to evaluate options for resolution of complex queries, weigh pros/cons of approaches and escalate challenges when needed.
Accountability for client escalations; business-as-usual escalations as well as global service escalations, inquiries and/or projects. Coordinate remediation of issues and the communication to clients/internal stakeholders.
Monitor client case type/activity to identify potential issues and opportunities for improvement. Proactively identify risks and issues as part of complex query oversight.
Oversee local client-initiated projects; facilitate local completion of global client-initiated projects.
Engage with Global counterparts for maintenance request, client queries and escalations.
Identify and action red flags before they become client-identified issues.
Develop and maintain internal and external contact list.
Experience, Skills and Qualification:
Experience in working within a fast-paced service-oriented environment with continually changing priorities.
Analytical mindset and a desire to solve problems for others.
Desire to identify and meet customer needs through matching a broad range of products and services.
Time management and organization skills with the ability to manage multiple time sensitive tasks.
Effective communication and interpersonal skills with experience in interacting cross functional lines and building relationships with internal and external stakeholders.
Empathy.
Experience of working in an International Global Banking environment
Knowledge of day-to-day workings of a Corporate Treasury environment, foreign exchange, intercompany loans, payroll, and payments.
Basic knowledge of HSBC Group companies and product ranges
Principal Accountabilities:
Formulate credit card strategies and develop business plan per Group strategic imperatives and local business requirements
Implement all on-the-ground credit card initiatives from acquisition, usage to retention plus business control activities to effectively manage credit card portfolio and achieve ROP targets
Manage special credit card projects and system enhancement items to meet business, card associations and regulatory requirements
Assist to drive the implementation of card deliverables and operational initiatives according to Group’s customer centric strategy and treating customer fairly principles
Ensure the delivery of superior customer experience though customer oriented product offers and services provided
Provide functional support in terms of product management and control by working closely with various MMO teams as well as various ASP/ Group RBWM teams.
Be connected and ensure alignment with stakeholders to deliver business strategies and objectives.
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
Assist in driving the bank’s value and build a customer centric and risk adverse culture
Ensure the business control from AML, fraud prevention to credit risk Support the launch of all BRCM related activities on cards and ensure controls of RCA are in order
Qualifications:
University graduate
Minimum 5 years of working experience in management position of credit card issuing business
Good understanding on credit card business in particular on portfolio management and product development areas
Good project management, interpersonal and problem solving skills
Commercial and customer oriented as well as able to work idenpendently with minimum oversight
Able to build connections and work collaboratively across functional and business lines
Excellent command in written and spoken English
Job Roles & Responsibilities:
The main roles of the job holder ensure the successful implementation of business strategies and WPB’s profitability through achievement of customer retention, growth of high value targeted customers, business goals of the branch and customer satisfaction as well as to support the implementation of all Global Standard and AML related activities / initiatives.
Contribute to the Bank’s sales and service goals and profitability by proactively growing the customer portfolio through activity, pipeline and portfolio management to achieve the pre -set KPI..
Manage existing relationship with those high-net-worth customers by obtaining net new funds and develop new relationships from clients.
Acquire new Premier relationship and manage all aspects of a portfolio of Premier customer relationships.
Comply with Global Standards and anti-financial crime activities requirement. observe Group Compliance Policy and maintain awareness of operational & sanction risk and minimize the likelihood of it occurring.
Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings.
High attention to Customer Experience to ensure we become a truly customer centric organization.
Enhance the sales capacity through effective use of branch resources and proactive sales activity management.
Coach, develop and inspire the teams to exceed goals and exceed customer expectations.
To contribute the continuous improvement of the Bank’s service & sales processes and standards.
To support Branch improvement initiatives, providing customer feedback of our service and sales offering, and ensuring compliance with statutory/audit requirements and sales quality assurance.
Qualifications:
2-3 years banking experience
Customer service focused mindset
Possess good knowledge of WPB products including general banking insurance through internal accreditation and external regulatory requirement (AMCM) to obtain Insurance License
Good selling and presentation skills
Fluent in spoken and written in English, Chinese and Putonghua
Good communication and interpersonal skills
Job Roles & Responsibilities:
Support GBM / BM on executing and implementing S&S plan for the branch and ensures the performance objective are achieved.
Identify potential customers with Deposits, Fx, HMLs, credit cards, IBC a/c, GI , PIB and Life insurance needs.
Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings
Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.
Collect market intelligence, & report customer feedback, usage, receptiveness etc to BM/GBM
Providing consistently high level or service delivery and efficiency to Premier and general banking customers.
Providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints promptly, efficiently and professionally.
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture
Contribute the continuous improvement of the Bank’s service & sales processes and standards
Support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirement
Proactively initiating cross-departmental collaboration in Group and delivering comprehensive services to clients
Job Requirements:
Customer service focused mindset
High proactiveness and engagement in promoting the bank’s services and actively developing new customer’s portfolio
Prior banking industry experience would be preferable
Fluent in spoken and written in English, Chinese and Putonghua
Good communication and interpersonal skills
Aspired to develop your career in sales and servicing roles at retail branches
Key Accountabilities / Impact on Business:
Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.
Providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints promptly, efficiently and professionally.
Support GBM / BM on executing and implementing S&S plan for the branch and ensures the performance objective are achieved.
Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings
Collect market intelligence, & report customer feedback, usage, receptiveness etc.
Comply with financial crime risk guideline, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
Complete the data entry and the processing of documents on new business intakes received.
Providing consistent high level service delivery and efficiency to Premier and general banking customers.
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture
Comply with all sales regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to
Support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements
Experience, Skills and Qualification:
Customer service focused mindset
Prior banking industry experience would be preferable
Fluent in spoken and written in English, Chinese and Putonghua
Good communication and interpersonal skills
Aspired to develop your career in sales and servicing roles at retail branches
Key Accountabilities / Impact on Business:
Provide exceptional customer service ensure that we are friendly, efficient & professional and attentively address their needs
Accurately conduct the cash transactions and verify for any forgeries and discrepancies
Manage cash flow by recording all cash and coin transactions
Identify opportunities to perform business referrals to sales team by understanding the customers’ needs
Support the CSM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set are achieved
Support to implement and execute FCR activities and complete the RFI/CDD with quality and critical thinking as well as promptly raising UAR when unusual transactions were identified.
Assist in driving the Bank’s value and build a customer centric and risk adverse culture
Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties
Comply with all regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to
To contribute the continuous improvement of the Bank’s service
Ensure compliance with statutory / audit requirements
Qualifications:
Customer-service focused mindset
Preferably with general understanding of bank products and services
Prior banking industry experience would be preferable
Good communication skill in English and Chinese is preferred
Good communication skill and basic computer knowledge
To be considered for this role, the relevant rights to work in Macau is required
Principal Accountabilities:
Provide support for relationship managers to ensure client planning, relationship returns, risk assets, management information etc for designated relationships are optimized and effective.
Ensure credit applications are timely raised for submission.
Continuous monitoring of security document completion and follow up with customer within the “90 day principle”.
Achieve customer satisfaction (minimizing customer complaints) by ensuring service level agreement is achieved.
Work with various business partners to ensure appropriate products are offered to customers.
Assist relationship managers to achieve time-to-cash targets on new money faciliites and renewal of securities before expiry.
Backup other colleagues during leave.
Particpate in regular and ad hoc departmental calls/meetings.
Ensure daily physical documents received from customers and branches are timely delivered to DBS or other stakeholders for processing..
Work with relationahip managers to ensure credit approval conditions are fulfilled.
Timely response to customer queries.
Timely raise credit applications/financial spreading/security documentations to customers and proactively monitor outstanding items’ status.
Ensure no breach of functional instruction manual/credit procedural manual/business instruction manual on daily operational and credit related processes.
Knowledge & Experience / Qualifications:
Bachelor degree in a relevant area
Strong interpersonal skills and commercial acumen as well as good relationship building skills
Results driven with sound knowledge of Commercial Banking products
Customer focused and have strong interpersonal and problem solving skills
Good understanding of general banking products and services as well as having sound knowledge in using bank operating systems like Customer Relationship Management System
Good understanding on credit assessment and operations, approval process and security documentations is preferred, but not essential
Fluent in spoken and written English with knowledge in Putonghua is an advantage
Proficient in using Microsoft Word, Excel and PowerPoint
Interested candidates, please create your profile and apply directly via:
https://portal.careers.hsbc.com/careers?location=Macau
OUR BENEFITS
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:
Pension Fund
Medical insurance covering dependents and wellness
18 days and above Annual leave
Bank holidays
Birthday leave, Festival early leave, Parental leave, Examination leave etc.
Preferential Banking Offers
Employee Education Benefits Program
Learning programs & Development Opportunities
You’ll achieve more when you join HSBC.
Please scan the QR code for our career opportunities and applications:
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life
職位空缺 JOB OPENINGS:
Job Roles & Responsibilities:
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
為客戶提供合適保險解決方案的專業建議,及在整個銷售過程提供支援,以確保充分滿足客戶的保險/保護需求
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
透過親緣關係/客戶推薦,及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
以了解客戶的其他財富需求,或為非銀行客戶提供服務,為澳門分行的工作人員提供轉介
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
管理客戶的保險組合,以確保最高的客戶滿意度和可持續性
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
觀察客戶 / 工作夥伴的反饋,以提供意見精簡流程並改善產品解決方案
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
與主管一起制定業務計劃並製定業務戰略,執行分配的銷售策略
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
與分行經理合作,有效調動資源以提交滿足客戶需求的保險解決方案
Promoting and enhancing the brand and image of HSBC Life and the Bank
促進和提升滙豐保險和銀行的品牌和形象
Ensure that the service delivered by various branches are being benchmarked and are of top quality
確保對各分行提供的服務進行基準測試,並達到最高質量
Qualifications and Requirements:
University Degree Holder
大學學位持有人或同等學歷
Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred
持有有效保險中介人資格考試卷一、三 和 五
Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries
有於銀行或人壽保險從事業務發展,客戶服務, 分銷工作等相關經驗
Knowledge in Life Insurance Products is preferred
對人壽保險產品有透徹的了解
Strong coaching skills and strong business acumen
敏銳的商業洞察力及有能力輔導團隊
Solid knowledge in driving and implementing business strategy
有能力幫助推動與實施企業戰略
Strong proficiency in Microsoft Office
熟悉Microsoft Office之操作如EXCEL、WORD等
Excellent Communications and Interpersonal Skills
工作主動,具有良好的溝通能力、創新思維,及團隊協作意識
Fluent in English, Cantonese and Mandarin
具流利的廣東話、普通話、英文語言能力
Candidate with less relevant experience may be considered for the position of Assistant Wealth Planning Specialist.
具備較少相關經驗的候選人,將獲考慮聘任為助理財富策劃顧問
To be considered for this role, the relevant rights to work in Macau
要被考慮這個職位,相關人士必須為有權利於澳門工作。
Principal responsibilities:
Assist manager in maintaining a smooth, effective and efficient daily operations of the department
Maintain daily smooth and efficient operational function of customer servicing, policy servicing and claims
Handle enquiries and provide services to customers at service counter and hotline
Assist timely filing to regulators
Manage projects and initiatives, ensuring timely completion and alignment with company goals.
Communicate project status and updates to stakeholders regularly
Ensure timely delivery of quality services by meeting departmental benchmarks
Perform other duties periodically assigned by supervisors in order to meet operational and other requirements
Handle letters, reports and documents to maintain standard of guideline and aware of exception or irregularities promptly
Requirements:
University degree holder
Minimum 5 years of working experience in financial institutions and customer service related areas
Solid knowledge in insurance products
Effective analytical and problem solving skills
Excellent communications and interpersonal skills
Fluent in English, Cantonese and Mandarin
Computer-literacy
Self-motivated and able to work independently
To be considered for this role, the relevant rights to work in Macau
要被考慮這個職位,相關人士必須為有權利於澳門工作。
Interested candidates, please apply directly via:
https://portal.careers.hsbc.com/careers?location=Macau
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Property 地產業, Urgent Hiring 急聘職位, Marketing 市場行銷及傳播, Admin 行政, Freelance 兼職, JSCMPT5, M05BJ
中原集團創立於一九七八年,是一家以房地產代理業務為主,涉足物業管理、測量估價、按揭代理、資產管理等多個領域的大型綜合性企業,旗下擁有旗艦品牌中原地產,及利嘉閣地產、寶原地產、森拓普、等多個子品牌,是房地產代理行業及相關服務領域的先行者和市場引領者。中原集團立足香港,以服務中國內地、香港及澳門三地的房地產市場為業務發展核心,經過四十年發展,已經在三十九個城市成立分公司,業務幅射至全國過百城市。
中原橫琴地產代理有限公司,提供橫琴澳門房地產市場資料,隸屬澳門中原地產,隨著橫琴發展一日千里,澳門中原地產洞悉橫琴新區的發展前景,2015 年率先成立中原橫琴分支部門,透過集團的強大網路,發揮中港澳聯動優勢,力爭為各客戶開拓更多投資商機。定必可為各方客戶開拓更多投資商機!
隨著澳門經濟日益蓬勃,地產市道更是一片暢旺。中原很早便洞悉到澳門的商機必定無限,故已於03年作出全面部署,並於04年10月正式成立中原(澳門)地產代理有限公司。澳門中原地產成立後,一直推動澳門房地產市場發展,秉承“不炒賣,不吃價”的集團傳統,全心全意為客戶提供最全面貼心的服務,同時透過不同的渠道和途徑發佈最新的市場信息,提高市場的透明度,優化行業運作,在澳門樹立起優良的品牌。
中原澳門及橫琴無論在專案策劃、統籌、市場推廣、一手及二手買賣等方面都有豐富的經驗,憑著領先的市場觸覺及專業獨到的市場策略,不但得到各大發展商的大力支持,而且更獲得業主及客戶的一致信任,穩占市場龍頭地位。
現招聘以下職位:
工作職責:
整理及提出可行的銷售策略
帶領客戶看房,為客戶介紹房屋相關情況
協助客人完成交易手續
與客戶保持良好的關係
積極發掘新的客戶
統籌及參與公司的推廣活動
管理帶領的團隊成員
職位要求:
高中畢業或以上學歷
具兩年或以上房地產行業管理經驗
需要持有澳門房地產經紀准照
具良好的溝通能力、積極主動、有責任心
具良好粵語及普通話溝通能力
*特設豐厚加盟獎金,歡迎團隊加盟
工作職責:
為客戶量身定制營銷方案,撰寫物業銷售策劃建議書;
促成大宗物業交易(大額舖位、酒店公寓、商場項目、地皮等),包括準備相關的交易文件及處理所有行政手續;
提供可行的銷售策略,熟悉新媒體推廣的方法;
負責市場數據搜集及分析,定期提供相關產品的數據分析報告;
制定大型銷售活動方案並落實執行,及時與媒體對接,發佈活動宣傳;
與客戶保持長期良好的關係,了解客戶的需求;
職位要求:
至少5年相關工作經驗;
熟悉澳門、香港及中國內地房地產市場的政策法例;
具有房地產策劃行銷、渠道等相關專業知識者優先考慮;
具良好的廣東話及普通話溝通能力;
具獨立處事能力、策劃能力、溝通能力,能在壓力下工作,勇於接受挑戰;
工作職責:
接待客戶的來訪、來電,為客戶提供專業的服務
收集樓盤資料
帶領客戶看房,為客戶介紹房屋相關情況
協助客人完成交易手續
與客戶保持良好的關係
積極尋找新的客戶
參與公司的推廣活動
職位要求:
高中畢業或以上學歷
具一年或以上房地產工作經驗
需要持有澳門房地產經紀准照
具良好的溝通能力、積極主動、有責任心
具良好粵語及普通話溝通能力
工作職責:
接待客戶的來訪、來電,為客戶提供專業的服務
收集樓盤資料
帶領客戶看房,為客戶介紹房屋相關情況
協助客人完成交易手續
與客戶保持良好的關係
積極尋找新的客戶
參與公司的推廣活動
職位要求:
高中畢業或以上學歷
具一年或以上房地產工作經驗
需要持有澳門房地產經紀准照
具良好的溝通能力、積極主動、有責任心
具良好粵語及普通話溝通能力
工作職責:
接待客戶的來訪、來電,為客戶提供專業的服務
收集樓盤資料
帶領客戶看房,為客戶介紹房屋相關情況
協助客人完成交易手續
與客戶保持良好的關係
積極尋找新的客戶
參與公司的推廣活動
職位要求:
高中畢業或以上學歷
需要持有澳門房地產經紀准照
具良好的溝通能力、積極主動、有責任心
具良好粵語及普通話溝通能力
工作職責:
接待客戶的來訪、接聽電話
收集及整理樓盤資料
積極尋找新的客戶
參與公司的推廣活動
職位要求:
高中畢業或以上學歷
無需任何經驗
具良好的表達能力、積極主動、有責任心
具良好粵語及普通話溝通能力
工作職責:
運用 Facbook、小紅書、抖音等宣傳公司項目
拍攝銷售項目相關的短片用於線上推廣
積極開發各類型的潛在客戶
職位要求:
大學畢業或以上學歷
具良好的溝通能力
性格外向富有想象力
善於與人溝通、積極主動、處事認真、具有責任心
工作職責:
處理公司一般日常行政事務
接聽電話及處理內部聯絡事務
文件整理及歸檔
處理上級安排的工作
職位要求:
高中畢業或以上學歷,主修會計或財務專業優先
具行政工作經驗優先考慮
熟悉 Microsoft Office 軟件操作
善於與人溝通、積極主動、處事認真、具有責任心
工作職責:
協助制定公司戰略規劃、年度經營計劃及各階段工作目標,起草公司各階段工作總結
策劃相關會議及準備會議資料
協助董事做好公司日常管理的協調工作,並跟進各部門工作的落實情況
負責董事日常工作中各項指示的傳達和文件起草
負責合作伙伴來訪的接待、商務隨行
協助進行市場訊息收集、分析和研究工作,市場開拓及項目洽談、商務拜訪等
職位要求:
大學畢業或以上學歷
有兩年以上策劃或市場分析工作經驗
具備良好的溝通能力、應變能力、獨立處事能力,具有責任感
精通粵語、普通話、英語,具備良好中英文書寫能力
經驗較淺者可考慮為助理統籌主任
有兩地車牌優先考慮
工作內容:
需要拍照及拍攝短片
影片剪接及負責後期製作
要求:
熟悉拍攝剪輯軟件(如剪影、PR、AE等)
公司福利:
本公司提供完善的福利和各種員工獎賞:年假 12 - 20 日、病假 12 日、醫療津貼、優厚傭金、季度花紅、進修津貼、員工置業免傭計劃、旅行獎勵、各類達標獎金、員工活動、專業培訓、良好的晉升機會。
有意者請將個人簡歷電郵至 personnel@centaline.com
如有疑問可致電查詢熱線 6330 2727
*所有申請資料只作招聘用途。
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Bank 銀行業, Admin 行政, CS 客戶服務, M07AJ
Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.
As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.
We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!
Posts are opened for the following areas:
Branch Operations Officer
Assistant Relationship Manager
Senior Teller / Teller
Head of Commercial Banking and Transaction Banking
Senior Officer
Senior Officer
Senior Manager
Officer
Senior Manager / Manager – Application Development Team
System Analyst / Senior Programmer
Manager
Relationship Manager
Senior Relationship Manager
Deputy Manager
(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)
$10k - 20k, $20k - 30k, Bank 銀行業, $30k - 40k, $40k - 50k, Admin 行政, M07AJ
滙業銀行 (前身為澳門恆生銀行) 於1935年在澳門成立,是滙業財經集團的旗艦公司,迄今已有90年歷史。時至今日,滙業銀行已發展成為一家現代化的綜合金融機構,核心業務涵蓋投資銀行與私人銀行服,並輔以商業銀行及全面的產險與壽險業務,持續為澳門社區及中小企業提供專業的金融方案。
滙業財經集團亦在香港設立公司,專營證券買賣、財富管理及保險銷售,更在廣州設有諮詢公司,致力為中國大陸和港澳地區的企業及個人客戶,提供全方位的優質金融服務。
滙業銀行秉承「以人為本」的經營理念,視每位員工為重要資產,我們致力營造關愛員工的企業文化,提供充滿活力的工作環境,卓越的職業發展機會,全面的專業培訓,以及具競爭力的薪酬及福利計劃,助力員工與企業共同成長。
Branch Manager
Senior Relationship Manager
Branch Officer
助理分行經理
客戶經理/助理客戶經理
分行櫃枱服務員
客戶經理/助理客戶經理
產品經理
高級客戶經理
客戶經理
Senior Manager
Deputy Chief Executive Officer
Head of Business Development
Business Development Manager
Claim & Operations Manager
Assistant Business Development Manager
Head of FX & Commodities
Manager
Senior Marketing Manager
Graphic Designer
IT Assistant Manager
技術支援員
Manager
Officer
Head of Private Banking
Team Head
Relationship Manager
助理客戶經理
Manager
Head of Securities & Treasury Products
本公司將為合適的應徵者提供具競爭性的薪酬及福利。有興趣者請將個人簡歷、現有及要求待遇、可到職日期、聯絡電話及近照,並註明申請之職位名稱,投遞至:bdajob@delta-asia.com。或郵寄至︰澳門水坑尾街39-41號銀行中心 人力資源及培訓部
如有任何疑問或查詢,歡迎致電︰+853 8796 9620,與人力資源及培訓部聯絡。
有關滙業最新資訊,可登入公司網址: www.delta-asia.com
本行所收取之個人資料只作招聘用途
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, I-JSCM1, M06CJ
ECCL DISTRICT 是一個以發展策略思維、領導力培育與跨領域專才聚集而聞名的卓越區域, 正式成立於2025年. 成功由ECCL TEAM晉升而來, 而ECCL團隊己成立 15 年. 團隊理念 E (EUTHUSIAM), C (CLEAR), C (CONTRIBUTION), L (LEARNING) 是培育成員成為有熱誠, 具有清晰目標, 有貢獻及持續學習心態的成功人士. 成員約 60 人, 共 8 個子團隊~
ECCL DISTRICT在一位出色領袖帶領下, 配合區域的專業陣容, 助你成長,走上成功夢想之路! 還在團隊互愛氛圍下開心工作!
區域總舵手 FANNY 具備國際認證專業資格的策略顧問與資深人才發展導師, 擁有超過15年帶領高績效團隊的經驗, 亦是本地獲獎無數的女性領袖代表. FANNY 卻非常謙虛, 和藹可親, 沒有自滿之餘還不斷自我提升進修求進步, 亦時時刻刻思考如何培育團隊成員進步同成長. 她絕對是個可遇不可求的優秀領袖.
ECCL成員來自各種不同專業領域, 如律師, 護士, 銀行行長, 藥劑師, IT 專才等, 這樣專業背景的團隊亦是可遇不可求. 這樣多元的背景讓我們擁有高度整合與跨界協作的能力,也讓成員在不同觀點中持續成長, 開拓視野~ 你也想成為這個高質素團隊的一份子嗎? 團隊已成功培育過多位業界精英 ~ 有大學畢業生3年內獲得年薪過百萬, 也有新移民由零人脈靠自身努力 COLD CALL 4 年內獲得年薪過百萬. 2020 年入職的新同事當中, 近七成獲新人獎 ~ 這是優秀吸引優秀, 優秀成就優秀的定律.
ECCL 除了結構完善的培訓制度,還會提供個性化進修路線圖、職涯發展諮詢與定期內外部工作坊,幫助每位成員朝著自己的理想邁進。成員大都是來自一般家庭背景, 但在總舵手吳小虹 FANNY NG 的帶領培育下, 成員都能賺到他們人生的第一桶金. 2019 年ECCL 成員平均年收入達近 80 萬. 除了公司本身的完善進修制度, 區域還額外為成員安排培訓, 讓他們有提升有成長, 也增加團隊凝聚力.
在這裡,沒有人是孤軍作戰。ECCL 是一個真正「有溫度」的團隊,我們有良好的互動氛圍、定期團建活動、互相支持的文化.
新同事加入後最常說的話是:
「從沒想過工作也可以這麼有人情味。」
「我感覺不是來做牛馬,而是來找回自己。」
區域就像個大家庭 ~ 大家一齊努力, 一齊成長, 一齊開心成就夢想!
還在迷茫畢業後該走哪條路?與其在現實中試錯,不如先來一場「人生模擬考」!
ECCL特邀認證生涯規劃師 鄺家傑(Gregory Kuong),透過沉浸式沙盤體驗,帶你模擬人生的黃金 40 年。這不只是一場遊戲,而是一次提升現實決策力、多維度探索自我的機會。
活動亮點:
模擬人生黃金40年:體驗不同選擇帶來的結果。
精緻小班教學:每組6人,限額18人,確保深度指導。
專業導師引導:由博職之家特約生涯諮詢師親自帶領。
活動資訊:
日期: 2月23日 (一) 下午 3:00 - 5:30
對象: 大三、大四學生或在職人士(限澳門人)
費用: 30 MOP/位
報名方式: 請將報名意願郵至 hr.ewmg@gmail.com 或微信聯繫:ECCLGROUP
入職要求:
必須持有澳門身份證 (歡迎新移民及有國內背景者)
大學畢業或以上
至少一年工作經驗
熟悉國內市場及流利普通話優先
工作範圍:
分析國內市場動態
協助發展國內市場
向客戶提供優質方案及服務
發掘新生意來源及保持良好客戶關係
公司福利:薪金面議, 年終花紅, 大假 20 天, 醫療福利, 公司旅行等.
應徵者請把履歷表,近照及要求待遇寄 hr.ewmg@gmail.com
(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME)
為配合澳門 / 大中華地區業務發展,現誠邀有能力的您加入跨國金融集團成為其中一份子,以助閣下達致理目標,建立事業.
入職要求:
持有澳門居民身份證
大學畢業或以上
具至少五年工作經驗優先
良好的溝通技巧及理解分析能力
有事業發展雄心、有自律性、有晉升目標
工作範圍:
開拓國內市場
向客戶提供投資策略分析及全方位理財概念
發掘新生意來源及保持良好客戶關係
公司福利:薪金面議, 年終花紅, 大假 20 天, 醫療福利, 公司旅行等.
應徵者請把履歷表,近照及要求待遇寄 hr.ewmg@gmail.com
(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME)
入職要求:
必須持有澳門身份證
大學畢業或以上
至少一年工作經驗 (兼職亦計)
有自信, 主動性強, 不甘平凡, 有毅力, 具領導才能
必須喜歡學習, 願意持續學習進修, 追求事業成長
工作範圍:
接受培訓,學習公司產品知識
學習發展及拓展公司業務及實踐
學習提供優質客戶服務及實踐
培育成公司新一代管理層 (公司晉升機制透明及快速, 不官僚)
待遇及福利:
薪金面議, 年終花紅, 大假 20 天, 醫療福利, 公司旅行等
應徵者請把履歷表,近照及要求待遇寄 hr.ewmg@gmail.com
(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME)
入職要求:
必須持有澳門身份證
大學畢業或以上
至少一年工作經驗 (兼職亦計)
有自信, 主動性強, 不甘平凡, 有毅力, 具領導才能
必須喜歡學習, 願意持續學習進修, 追求事業成長
工作範圍:
接受培訓,學習公司產品知識
學習發展及拓展公司業務及實踐
學習提供優質客戶服務及實踐
培育成公司新一代管理層 (公司晉升機制透明及快速, 不官僚)
待遇及福利:薪金面議, 年終花紅, 大假20天, 醫療福利, 公司旅行等.
應徵者請把履歷表,近照及要求待遇寄 hr.ewmg@gmail.com
(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME)
招募對象:
應屆畢業生(大三和大四)
必須持有澳門身份證
計劃內容:
為了培育年青專業人才,支持和鼓勵新一代實現事業理想,開展屬於自己的成功事業,特設帶津培訓實習計劃,全由行業知名的資深導師主領,培訓由淺入深, 一步步培育全方位專業人才。實習完亦有全球500强企業發出的證書。
津貼獎金:
入職獎金———1,000HKD
考牌照————1,000HKD
推薦獎金———5,000HKD/1人,不設上限,快帶朋友仔齊齊嚟賺獎金啦!
應徵者請把履歷表,近照及要求待遇寄 hr.ewmg@gmail.com
(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME)
*備註: 如以上職位設有特定福利, 將於面試時另行說明.
*所有資料僅作 ECCL 團隊招聘之用途。
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Beauty 美容, Urgent Hiring 急聘職位, Medical 醫療, M06BJ
逸苗醫療集團,扎根於⾹港、澳⾨及深圳等⼤灣區城市,現營運7間⼤型專科及綜合醫療中⼼,提供跨地域綜合專科⾨診服務。逸苗的專業醫療團隊彙集多個醫學領域精英,包括兒科醫⽣、⼩兒外科醫⽣、⽪膚科醫⽣、整形外科醫生、⽛醫、精神科醫⽣、臨床⼼理學 家、外科醫⽣、泌尿科醫⽣、婦產科醫⽣、乳腺外科醫⽣、全科醫⽣、註冊脊醫、註冊 助產⼠、註冊營養師、國際認證泌乳顧問(IBCLC)、⾔語治療師、職業治療師及註冊護⼠,群賢畢⾄。逸苗醫療集團秉持「誠信為本、病⼈為先」的 經營理念,通過科學化、專業化及國際化的醫學療程,凝聚其專業團隊的⼒量,為我們的客⼾專屬設計頂⾼標準的醫療服務,以及貴賓般的周到豪華體驗。
官方網址: https://luxmed.com.hk/
官方電郵: macau@luxmed.hk
招聘職位:
工作時間:10:00 - 19:00 ( 每週 5 日半工作制,無須輪班或者夜班 )
假期:每月 6 日假期,每年最多 21 日有薪年假
上班地點:南灣商業區
工作範圍:
顧客諮詢,了解顧客需求及提供醫療專業諮詢服務
檢查病人之身體狀況及查閱有關檢驗報告
提供皮膚科及醫學美容相關專業建議及治療
提供微整治療,包括光子嫩膚、皮秒激光、射頻、超聲刀、埋線、填充針劑
熟悉操作電音波及激光儀器(超光子,超皮秒,二氧化碳激光脫疣)
入職要求:
具有澳門衛生局頒發有效的執業西醫牌照;
臨床醫學學士學位或以上學歷;
有皮膚科專科、整形外科專科或醫美經驗者優先;
歡迎經驗醫生加入;
待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直
良好溝通技巧、服務熱誠及團隊精神
能操流利廣東話,懂英語及普通話者優先考慮
具了解醫美市場生態及競爭分析能力尤佳
包薪:無條件包薪培訓3個月
工作時間:每天8小時工作,最少每週4天工作制
假期:每月例假高達12天,每年最多 21 日有薪年假
條件:澳門身分證、廣東話
工作範圍:
熟悉皮膚結構、醫療美容專業知識,熟練生活美容專案操作;
耐心、細心瞭解客戶情況,做好相關專案操作及服務;
為客人提供專業的面部與身體護理美容療程,如清潔補水、祛痘嫩膚、祛斑美白、面部抗衰、纖體瘦身等儀器
瞭解客人所需及跟進療程記錄和效果,保持長遠及良好的關係
分析客人皮膚狀況,建議合適護膚方法
入職要求:
具良好語言技巧、優質服務態度、積極主動及團隊精神
有責任心、守時、有禮,有1-2年或以上相關工作經驗較佳;
持專業美容文憑或ITEC證書優先
具皮膚科診所或醫美機構經驗優先
待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直
良好溝通技巧、服務熱誠及團隊精神
要求有良好的溝通談吐,性格溫和,親和力強,責任心強,服務意識強,工作耐心細緻 ;
能操流利廣東話,懂英語及普通話者優先考慮
可即時上班者可獲優先考慮
工作範圍:
協助醫生進行診治療程、準備療程用具及儀器操作
辅助醫生進行醫學美容療程
為客人提供咨詢服務及醫美皮膚科知識等資訊
負責診所日常運作,如預約、登記及處理查詢
日常維護及保養診所儀器設備
處理日常客戶服務及一般電腦文書工作
跟進客戶需求及提供貼心服務
入職要求:
1 年或以上工作經驗者優先
具診所或醫美機構經驗優先
待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直
良好溝通技巧、服務熱誠及團隊精神
能操流利廣東話,懂英語及普通話者優先考慮
工作時間:10:00 - 19:00 ( 每週 5 日半工作制,無須輪班或者夜班 )
假期:每月 6 日假期,每年最多 21 日有薪年假
上班地點:南灣商業區
工作範圍:
為顧客提供一對一的醫學美容相關知識相關療程服務
光子嫩膚、皮秒激光、射頻、超聲刀、埋線、填充針劑
提供改善皮膚問題方案
能夠提供專業的醫學美容護理知識
跟進每位顧客的療程紀錄
醫學美容療程銷售及客戶服務
美容保養品諮詢銷售及使用建議
維護店內客戶良好關係
推廣店內各項活動
醫美相關現場經驗者佳
善溝通協調/需具高度抗壓性 / 刻苦耐勞 / 可承受業績壓力
協助醫生進行診治療程
負責診所日常運作,如預約、登記及處理查詢
為客人提供咨詢服務:疫苗接種、兒科保健及醫美皮膚科知識等資訊
處理日常客戶服務及一般電腦文書工作
跟進客戶需求及提供貼心服務
入職要求:
1 年或以上相關工作經驗
具醫美集團工作經驗優先
待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直
良好溝通技巧、服務熱誠及團隊精神
能操流利廣東話,懂英語及普通話者優先考慮
工作時間:10:00 - 19:00 ( 每週 5 日半工作制,無須輪班或者夜班 )
假期:每月 6 日假期,每年最多 21 日有薪年假
上班地點:南灣商業區
工作範圍:
負責社交媒體帳戶日常管理, 包括文章撰寫、圖片設計 、 視頻製作 、策劃、執行媒體活動等 ( 包括但不限於 YouTube 、 Facebook 、微信、小紅書,抖音、Instagram等)
定期對運營內容、數據進行分析,並提供報告及優化方案
設計文案,策劃市場推廣方案
協助廣告、網站設計和品牌推廣等
通過不同宣傳途徑來推動公司活動
拍攝及製作短片或設計海報,將內容推廣到社交媒體
入職要求:
有 2 年相關工作經驗
懂得拍攝及影片剪接 (PS, AI, Premiere/Final Cut Pro)
熟悉社交媒體運作 (FB、Wechat、小紅書、IG、YouTube)
設計宣傳帖文及海報 (Canva、Photoshop、AI)
熟悉社交媒體、港澳及內地網絡文化 ,善於與用戶交流﹔
對新事物有學習熱情、對社會事件有洞察能力﹔
具備圖片製作與視頻製作能力優先;
流利中文(普通話及粵語)及英文讀寫和表達能力;
良好溝通技巧、獨立工作能力、抗壓性強
工作時間:10:00 - 19:00 ( 每週 5 日半工作制,無須輪班或者夜班 )
假期:每月 6 日假期,每年最多 21 日有薪年假
上班地點:南灣商業區
工作職責:
拍照影相:經培訓及考核後負責拍攝術前照片及術後照片
房間清潔與整理:更換床單、被單、枕袋、毛巾等;清潔房間與衛浴,確保整潔、無塵、無異味
公共區域保養:保持環境衛生、拖地及吸塵,維持前台、走廊、等候區整潔有序
補充與盤點:定期補充紙品、毛巾、一次性床單與消耗品,做好數量盤點與交接
設施巡檢與報修:及時發現並上報房內與公共區域設施損耗/故障,跟進維修安排
衛生與安全:嚴格按內部SOP執行清潔、消毒與垃圾分類流程,達到醫療級衛生與安全標準
協作與支援:配合前台/醫護/運營部門工作節奏,於高峰時段快速支援,確保客人良好體驗
入職要求:
1年或以上清潔/房務相關經驗;具診所、醫美或美容中心經驗更佳
細心主動、誠信守時、具高度責任感與良好個人品格
良好溝通能力與團隊合作精神,能按SOP嚴格執行並維持高標準
語言:流利廣東話;懂普通話/英語者優先
可即時上班者優先考慮
工作時間:10:00 - 19:00 ( 每週 5 日半工作制,無須輪班或者夜班 )
假期:每月 6 日假期,每年最多 21 日有薪年假
上班地點:南灣商業區
工作職責:
迎賓接待:主動、專業地接待客人,營造高端舒適體驗
介紹與引導:向新客戶介紹集團背景、資質與療程/產品,安排諮詢與動線引導
客戶關懷:縮短無效等待、提供禮賓服務,及時處理即時需求與反饋
跨部門協作:與醫護、顧問及前台同事緊密銜接,確保流程順暢
行政支持:處理日常前堂及文書工作,維持整體環境整潔、安全、和諧
活動與優惠:落實公司推廣及優惠政策,協助客戶了解最新資訊
服務質量:收集並完成客戶服務評價,提出即時改善建議
入職要求:
1年或以上前堂/客服/酒店/零售/醫美或診所接待經驗優先
高中或以上學歷,具良好儀容與專業形象
個人特質:細心主動、勤快務實、責任心強、待客有禮、有愛心、誠信正直
技能能力:溝通與應對得體、具服務熱誠與團隊合作精神、能在快節奏環境下保持品質
語言能力:流利廣東話;懂普通話及英語者優先
可即時到職優先考慮
喜歡與人交流、以客為先,樂於為客人創造愉悅體驗
重視流程與細節,能主動發現問題並推動改善
願意學習醫療與醫美基礎知識,配合公司專業培訓
員工可享有完善福利包括:
國際級皮膚科及醫美專家導師主導在職有薪培訓
佣金制度、出勤獎金
有薪年假及例休假
專業培訓、進修資助、介紹人獎金
免費皮膚醫美及醫療福利
員工及親友療程及產品優惠、生日及節日禮物等
工作時間:
工作時間:10:00 - 19:00 ( 每週 5 日半工作制,無須輪班或者夜班 )
假期:每月 6 日假期,每年最多 21 日有薪年假
上班地點:南灣商業區
微信:LM52033826
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Education 教育, M03BJ
City University of Macau is a private but not-for-profit institution. As a comprehensive university in Macau, the University offers an array of Bachelor's, Master's and Doctoral degree programs as well as professional courses. It is dedicated to academic excellence and strives to provide students with a rich learning experience that will open their door to the international scene through its continuous expansion of global partnerships. The University upholds its mission to nurture outstanding talents and deliver applicable programs that will serve the evolving needs of Macau and the wider region.
澳門城市大學誠意邀請有志參與高等教育行業的您加入,職位空缺如下:
The City University of Macau is now inviting talent to join our family. The following vacancies are now accepting application:
職責
負責中心研學專案的策劃、拓展、執行與評估工作;
開發與國內外學校、教育機構、企業及政府部門的合作項目;
聯繫並維護與研學合作夥伴(如學校、旅行社、基地、導師等)的關係;
制定研學專案推廣策略,製作宣傳材料(中英文);
協調校內各學院、部門資源,整合課程、師資、場地等支持;
開拓線上線下管道(如官網、社交媒體、教育展、合作機構)進行專案推廣;
協助中心履行其職責,包括但不限於日常管理、課程管理、預算、營運、行銷和推廣、導師管理和聯絡職能;
完成上級指派之其他工作。
職位要求
具學士學位或以上學歷,教育管理、旅遊管理、市場行銷、國際關係等相關專業優先;
具三年或以上相關工作經驗,具研學、遊學、教育培訓、專案拓展或活動管理經驗者優先;
具備良好的組織協調能力、多工處理能力及應急處理能力;
流利的粤語、普通話及英語,精通中文與英文寫作;
具備優秀的文案撰寫、編緝及校對能力;
熟練使用各種應用軟件,包括但不限於Adobe、Illustrator、Photoshop等;
熟悉澳門及大灣區教育資源、政策環境者優先
僅限本澳居民申請。
職責
負責部門內部包含預算及教務系統等管理及程序優化工作;
統籌新生註冊、畢業資格審查等學籍管理工作;
負責校外機構的接待及溝通協調工作;
協助校內外項目的數據統整及報告分析;
處理前台、電話、電郵咨詢工作;
完成上級安排的其他工作。
職位要求
具學士學位或以上學歷;
具五年或以上相關工作經驗,具高等教育相關工作經驗者優先;
具學籍管理、本科及研究生教學管理、教務系統建設相關工作經驗者優先;
熟悉操作微軟辦公室軟件;
流利的粤語、普通話及英語,精通中文與英文寫作;
具備高校教務管理知識,熟悉高等教育法規;
具良好的溝通能力及團隊合作精神;
僅限本澳居民申請。
職責
協助管理資產,包括資產錄入、轉移、報廢等相關工作;
跟進年度盤點工作;
維護固定資產數據庫;
跟進物資管理,包括紀念品申請、設備租借申請及內部文具、物資管理等相關工作;
協助辦公室項目的資料搜集、分析整理及數據統計;
執行學校大型活動之行政及後勤支援工作;
完成上級安排的其他工作。
職位要求
具學士學位或以上學歷;
一年或以上相關工作經驗,具高等教育、政府及企業管理相關工作經驗者優先;
熟悉操作微軟辦公室軟件;
流利的粤語、普通話及英語,精通中文與英文寫作;
具組織管理、文字表達、處理問題及良好溝通能力;
能獨立工作、盡責主動及處事細心良好的抗壓能力及高標準的專業精神;
僅限本澳居民申請。
職責
協助辦公室項目的資料搜集、分析整理及數據統計;
協助舉辦學校大型活動;
跟進所有採購相關工作包括報價、訂購、招標項目、制定及審核合約擬本等;
管理外判服務包括監管外判服務水平及匯報日常營運情況;
完成上級安排的其他工作。
職位要求
具學士學位或以上學歷,持碩士學位者優先;
具一年或以上採購相關工作經驗,具高等教育、政府及企業管理相關工作經驗者優先;
熟悉操作微軟辦公室軟件;
流利的粤語、普通話及英語,精通中文與英文寫作;
具組織管理、文字表達、處理問題及良好溝通能力;
能獨立工作、盡責主動及處事細心良好的抗壓能力及高標準的專業精神;
僅限本澳居民申請。
職責
主要負責大學機電設備項目的優化及規劃;
負責統籌各類機電裝置的安裝、操作及維修;
監督大學各場地機電設備的保養服務質素;
負責建立及制訂保養工作計劃;
協助管理機電圖則,並適時更新資料;
編寫機電設備優化項目的招標文件;
協調及處理突發性緊急維修;
其他上級指派維修工作。
職位要求
具機電、電力、機械工程或同等學科的學士學位或以上學歷,具碩士學位者優先;
具四年或以上大型機電工程管理或設施管理經驗;
具電力裝置、空調系統設計、安裝及監督經驗;
熟悉AutoCAD電腦繪圖操作及應用;
能閱讀及理解機電工程類圖則;
流利的粵語、普通話及英語,精通中文與英文寫作;
能細心、獨立處理工作;
對工程招標程序有經驗者優先;
僅限本澳居民申請。
職責
協助教職員培訓及人事相關活動,
支援教職員文化與身心健康相關措施及項目,如教職員支援計劃、員工關懷活動等;
處理人事相關內部訊息及公告,包括電子通訊及重要通知;
支援人事合規工作並協助準備統計數據及編寫報告;
支援人事及其他單位的質量保證工作;
按需要支援人事轉型及優化相關工作;
完成上級安排的其他工作。
職位要求
具學士學位或以上學歷,人力資源管理等相關學士學位學歷者優先;
兩年或以上相關工作經驗,具教育行業工作經驗者優先;
了解澳門勞動關係及高等教育相關法律及法規;
流利的粵語、普通話及英語,精通中文與英文書寫;
注意細節,有責任感及良好的團隊合作精神和人際交往和溝通能力;
成熟、有條理,並能獨立工作。
職責
負責薪資處理、職業稅事務,以及協調 M3/M4 稅務文件;
準備僱傭合同,並維護加班、考勤和請假記錄;
協助招聘甄選流程;
處理人員入職、續聘及離職事宜;
處理工作簽證申請、續約及註銷事宜;
處理員工福利和與保險相關的工作;
協調與內部及外部部門組織的聯絡;
協助人事處的日常行政運作;
完成上級安排的其他工作。
職位要求
具學士學位或以上學歷,人力資源管理等相關學士學位學歷者優先;
兩年或以上相關工作經驗,具教育行業工作經驗者優先;
熟悉澳門及中國內地勞動關係法律及相關稅務法規;
流利的粵語、普通話及英語,精通中文與英文書寫;
注意細節,有責任感及良好的團隊合作精神和人際交往和溝通能力;
成熟、有條理,並能獨立工作。
職責
支援招生處日常招生和行政工作,配合招生計劃和招生政策的制定與執行;
負責招生宣傳材料的設計與製作,如招生簡章、海報、網頁視覺元素等,提升學校形象和招生吸引力;
協助招生方案的策劃與優化,與招生相關部門密切合作,確保方案與招生策略一致;
定期收集、匯總數據資料,並進行分析以支持招生報告與决策;
協助審核考生資料,管理招生系統、網站及公眾號;
協助籌辦如宣講等各類招生活動,參與活動籌備與規劃工作;
處理與校內外部門/機構溝通及合作事務;
完成其他由上級指派之工作。
職位要求
具學士學位或以上學歷,持碩士學位學歷者優先;
一年或以上相關工作經驗,具招生或高等教育相關經驗者優先;
具備熟悉設計軟件的能力與良好文案撰寫基本素養,能獨立完成宣傳物料設計;
流利的粤語、普通話及英語,精通中文與英文書寫;
踏實高效,工作細緻認真,具有較強的責任心、服務意識和團隊協作精神,能夠承受一定工作壓力;
可接受出差及外出工作
熱愛教育行業者優先。
職責
協助制定活動或項目的宣傳推廣計劃,利用社交媒體及校內外渠道進行宣傳,提高活動或項目的知名度和參與度
跟進相關宣傳項目的執行,協助準備提交材料並協調內部數據整合
撰寫推廣文案、製作多媒體宣傳內容(小視頻、圖文、簡報等)
協調大學內部相關部門及外部合作夥伴的聯絡及溝通
統籌大學視覺識別系統的應用與管理,確保各類宣傳材料風格統一、內容準確
負責校長辦公室相關管治文件的歸檔、更新與版本控制,確保文件符合現行政策與法規要求
監督各部門對大學重要政策與文件的執行情況,定期撰寫執行報告並提出改善建議
協助草擬大學層面的規章制度、管理辦法及指引,並進行合法性與可行性評估
跟踪制度發佈後的實施情況,確保各部門理解並落實相關規定
協助校長辦公室及其他部門的工作,提升團隊的整體效率
職位要求
具市場營銷、公共行政、數據分析、法律或相關學士學位學歷,具碩士學位學歷者優先
三年或以上工作經驗,具宣傳策劃或管理經驗者優先
有較強的策劃及項目管理能力
有較強的分析及組織規劃管理能力
具有數位行銷與多媒體製作能力
有較強的文件及資訊管理能力,熟悉文書處理及使用MS Office辦公軟件
具備良好的組織能力和時間管理能力,能夠同時處理多項任務
注重細節,能獨立工作、細心、有責任感及抗壓能力
具備團隊協作能力、良好的溝通能力及主動性
流利的粤語、普通話及英語,精通中英文書寫
職責
協助籌備及組織大學對外拓展活動;
負責拓展項目的資料搜集、分析及撰寫報告;
撰寫及編輯合作計劃相關文案及宣傳內容;
與校內外機構建立並維護合作關係,推廣大學優勢,以提升其知名度與影響力;
跟進合作項目的執行進度與管理工作;
完成上級安排的其他工作。
職位要求
具學士學位或以上學歷;
具一年或以上相關工作經驗,更高經驗者將被考慮擔任更高職位;
熟悉澳門及中國內地高校與相關法律制度;
流利的粤語、普通話及英語,精通中文與英文寫作;
具良好的溝通技巧及團隊合作精神。
職責
負責紙本文獻的編目、加工、整理、剔舊等工作;
負責課程認證時提供所需要的圖書目錄;
負責學科館員工作,提供學科文獻資源參考信息、專業電子資源利用培訓等;
參與讀者服務輪流值班工作,負責流通服務臺的讀者接待、解答咨詢等工作;
需完成領導臨時交辦的工作;
遇有重大活動時需協助參與。
職位要求
具圖書館學、情報學、資訊科學、英語等相關學士學位或以上學歷;
具良好的表達能力、組織能力和人際溝通能力,並能對用戶進行資訊素養培訓和閱讀指導;
流利的粤語、普通話及英語;
具高校圖書館工作經驗者或具編目工作經驗者優先;
具相應學科領域從事資訊服務的經驗與能力者優先;
熟悉相關領域的資訊資源、國內外相應領域的資訊服務系統及相關學科領域的發展趨勢者優先;
能熟練使用各種文獻資訊服務系統及網路系統者優先。
職責
協助質量保證辦公室的常規工作及日常行政事務,包括但不限於以下項目:
院校素質核證和專業認證;
課程申報和認證;
學術規範的質量保證審查;
學術政策治理和程序管理;
學術提升和教育創新;
教育獎項/資助申請;
學術課程/教學監督;
積極與各學術單位合作,確保所有學術設置符合政府/法定機構的要求;
其他上級指派之工作。
職位要求
具學士學位學歷或以上,持碩士學位者優先;
具至少一年工作經驗,有高等院校質量保證與標準工作經驗者優先;經驗較豐富者將獲考慮提供更高職位;
良好的人際關係、溝通技巧和表達能力;
積極主動、思維活躍、能自我激勵;
良好的抗壓能力及高標準的專業精神;
流利的粤語、普通話及英語,精通中英文書寫。
職責
協助支援數據中心及各設備房;
協助維護網絡系統(包括Network cable, WiFi, AP, Switch, Router);
協助維護CCTV系統;
支援IT硬件、軟件及電話安裝;
支援安裝打印機系統Papercut;
支援教學設備(包括資訊講台、電腦、投影機、打印機);
支援電腦室的還原系統、IP廣播系統、語音系統;
支援大學活動的音響及資訊服務需求;
其他上級指派之工作。
職位要求
具學士學位或以上學歷;
具一年或以上相關工作經驗,更高經驗者將被考慮擔任更高職位;
持有CCNA證書、H3CNE證書或培訓;
積極主動、對工作有熱情,能獨立完成工作;
流利的粤語、普通話及英語,精通中文與英文書寫。
職責
負責學院課程常規工作及日常行政事務;
管理學生檔案、學籍變動及協調研究生論文相關事務;
協助籌辦學院活動及大型學術活動;
協助學院課程質量保證相關的行政工作;
接待及處理老師、學生或其他部門的查詢和申請;
與校內外機構聯絡及溝通,促進對外院校的合作及交流;
負責一般文書處理及檔案整理。
職位要求
具學士學位或以上學歷;
一年或以上相關工作經驗;有更多經驗者將被考慮擔任更高職位;
流利的粤語、普通話及英語,精通中文與英文書寫;
熟悉本澳及中國內地高等院校的運作及制度;
澳門居民申請優先。
職責
為大學項目提供有效、高品質的專案管理,並協調各功能工作小組以確保專案按計劃完成;
對潛在項目進行市場調查與分析,協調及整合專家意見;
協調項目專家評審會議,確保項目資訊能準確地溝通及更新;
與校內外項目專家學者維持專業聯繫及關係;
協調大學成果產業轉化的工作;
根據需要執行其他相關工作。
職位要求
具有敏銳的洞察力,擁有良好的資料搜集、市場調研及報告撰寫能力和全域思維;
積極主動、工作條理清晰、反應敏捷、勇於接受挑戰並能夠在壓力下獨立完成工作任務;
熱愛教育行業及具有高等教育工作經驗者優先。
職責
負責專案報告和工作計劃的撰寫與製作;
負責數據資料的定期收集、匯總、管理;
起草提交政府/單位的報告和信函;
參與活動籌備與規劃工作;
與校內外部門/機構維持緊密聯繫合作;
根據需要執行其他相關工作。
職位要求
具有優秀的中文寫作、編輯及校對能力,能獨立撰寫深度分析報告
踏實高效,工作細緻認真,具有較強的責任心、服務意識和團隊協作精神,能夠承受一定工作壓力。
熱愛教育行業者優先。
具體職級按申請人個別條件考慮。
Interested applicants please register and fill out the application form via the recruitment system: https://career.cityu.edu.mo/Job/Login.
*Personal data provided by applicants will be kept confidential and used for recruitment purpose only
有興趣之求職者請於招聘系統進行註冊及填寫電子申請表:https://career.cityu.edu.mo/Job/Login
*所有個人資料將會保密並僅用作招聘用途
Bank 銀行業, $20k - 30k, $10k - 20k, $30k - 40k, $40k - 50k, M03BJ
交通銀行成立於 1908 年,是中國歷史最悠久的銀行之一,現時分別在香港及上海交易所上市,並為香港恒生指數成分股之一。交通銀行澳門分行於 2007 年正式落戶本澳商業中心,依託交通銀行全球網路,致力於為商業及個人客戶提供一系列高效,優質的銀行服務。
崗位要求:
大學畢業或以上,主修金融、經濟與貿易等專業
細心嚴謹、邏輯思維清晰、對資料敏感度較高
良好英語聽寫能力及溝通能力
品行端正,有良好職業素養
具銀行工作經驗優先
崗位職責:
負責同業業務的資金後台結算登記及檔案管理工作
檢查資金交收情況,處理結算和清算事務
監控業務交易情況,定期編制報表及追蹤清算工作進度
完成崗位職責內其他相關工作
崗位要求:
大學畢業或以上,主修金融、經濟或工商管理等專業
2年或以上銀行相關工作經驗
有良好對外業務拓展能力及客戶服務態度
流利英語及普通話,有良好溝通能力
品行端正,有良好職業素養
已考取保險中介人代理牌照或其他理財專業資格優化
崗位職責:
負責拓展對公或個人客戶,銷售銀行產品,與企業、機構或個人客戶建立長期合作
分析本地及周邊市場的需求,開發業務渠道,策劃並執行對公或零售金融服務宣傳推廣
組織及實施集團客戶的境內外聯動業務、開拓港澳公司或個人客戶,提供專業金融
服務
完成崗位職責內其他相關工作
應徵者請將個人履歷、近照及要求待遇郵寄澳門商業大馬路 251A 至 301 號友邦廣場16樓交通銀行澳門分行人力資源及行政管理部收收或電郵至 : recruit@bankcomm.com.mo 。
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Education 教育, $50k - 100k, M03BJ
行政人員職位:
(參考編號: LIB/LSO/SLA/AA/02/2026)
The University Library (LIB) of the University of Macau invites applications for the position of Senior Library Assistant (equivalent to the rank of Senior Administrative Assistant) / Administrative Assistant at a taxable monthly salary ranging from MOP25,380 to MOP43,240 (index 270 – 460).
(參考編號: FO/SAO/AO/02/2026)
The Finance Office (FO) of the University of Macau (UM) invites applications for the position of Senior Administrative Officer/Administrative Officer at a taxable monthly salary ranging from MOP41,360 to MOP64,860 (index 440 – 690).
研究人員職位:
(參考編號: FHS/RP/07/2025)
(參考編號: CMS/RP/07/2025)
Technology Transfer
(參考編號: ICI/CIE/PF/06/2025)
Innovation and Entrepreneurship
(參考編號: ICI/CIE/RA/06/2025)
教學人員職位:
(參考編號: IOTSC/CDF/ISNC/11/2024)
根據獲聘者的資歷,上述職位之可科稅年薪由澳門元1,250,200(約美元154,350)起。目前澳門的所得稅率最高為12%,符合條件者可獲一定程度減免,實際所得稅率約為5%至7%。除了具競爭力的薪酬外,大學還提供完善的福利,包括醫療保險、公積金、教職員宿舍/房屋津貼及其他津貼。詳情可瀏覽 https://career.admo.um.edu.mo/learn-more/。
(參考編號: IOTSC/AAP/ISNC/11/2024)
根據獲聘者的資歷,上述副教授職位之可科稅年薪由澳門元1,052,800(約美元129,980)起,助理教授職位之可科稅年薪由澳門元855,400(約美元105,600)起。目前澳門的所得稅率最高為12%,符合條件者可獲一定程度減免,實際所得稅率約為5%至7%。除了具競爭力的薪酬外,大學還提供完善的福利,包括醫療保險、公積金、教職員宿舍/房屋津貼及其他津貼。詳情可瀏覽 https://career.admo.um.edu.mo/learn-more/。
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Medical 醫療
本院提供多個職位,並提供優厚待遇及多種福利予合適的應聘者,如對本院的職位有興趣者,請將您的個人履歷、應聘職位、相關文件及要求待遇電郵至 recruitment@yinkui.com.mo,標題註明 “應徵職位-由 jobscall.me 提供”。
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, M03BJ, Government 政府及公共事業機構
我們是本地主要的公用事業機構之一,以服務廣大市民為己任,肩負著社會重任。
一支穩定的員工隊伍是我們的寶庫,亦是凝聚公司團隊精神的重要元素,故此,我們不斷吸納及栽培本地人才,給予他們發揮的空間,提倡持續進修和內部晉升,讓員工不斷增值,希望他們與公司一起成長,共同為澳門的繁榮及發展付出努力。
工作内容
進行閥門操作;
跟進客戶管網的投訴;
按上級要求跟進管網操作性工作,如爆喉處理、工程維修等;
工具維護及倉存管理;
主管或上級所安排之其他工作;
須輪班及夜班工作。
任職要求
初中程度或以上;
具管網工程相關、面向市民之工作經驗為優先;
良好中文(廣東話)會話及書寫能力;
具輕型汽車或電單車駕駛執照;
能操作簡單電腦文書處理及智能電話。
工作内容
跟進各水錶及設備的倉存工作及紀錄;
跟進智能水錶設備、水錶測試台等作業流程及維護;
處理客戶水錶之安裝、拆除等行政業務;
配合澳門特區政府的相關部門協調處理特殊個案;
支援上級所委派之緊急職務,或需超時工作。
任職要求
高中畢業或以上;
2年或以上水管設備維修及裝配經驗為優先;
良好中文 (廣東話及普通話) 口語能力,及基本英文能力;
懂一般電腦文書操作為更佳;
具輕型汽車或電單車駕駛執照。
工作内容
定期巡查廠房及生產設備;
執行實際機械設備例行檢查,故障維修,保養,裝配,改裝及測試等工作;
能獨立和帶領技工完成各種維修工作;
隨時支援緊急維修;
協助改進生產系統及設備。
任職要求
大學畢業,主修機械、電機工程或相關專業;
2年以上廠房機械生產設備維修保養及裝配經驗,有水廠維修經驗優先考慮;
良好英文會話能力優先;
具良好溝通能力,能在壓力下工作;
具輕型汽車或電單車駕駛執照;
熟悉電腦基本操作和使用Office辦公軟件;
熟悉Auotcad, Solidwork 繪圖軟件。
工作内容
準確抄讀工作地點之水錶;
對水錶執行一般的檢查及維護等任務;
對水錶裝置進行實地查核及測試;
水錶位置現場的溝通及協調工作;
支援突發性之緊急任務或需超時工作。
任職要求
高中畢業或以上;
一年或以上工作經驗,具有外勤工作經驗者為優先;
良好中文 (廣東話及普通話) 口語及書寫能力,及基本英文能力;
須職安卡,亦可於在職期間考取;
懂一般電腦文書操作為更佳;
持有效125cc或以上電單車駕駛執照。
工作内容
中控室協助值班主任監控和操作各個生產流程與調度系統,保障供水系統正常運行,水質穩定;
遇突發情況時協助值班主任作應急處理,包括調整和監控實時操作,與各相關方保持溝通等;
對各廠房或設施房進行巡察,設備檢查,儀器檢測和資料記錄。需要時會進行採樣和簡易的化學檢定工作;
協助工藝工程師進行各類工藝流程實施或優化的工作,需要時會進行採樣和簡易的化學檢定工作,包括但不限於藥物管理工作等;
協助項目經理進行各類與水處理相關的項目實施工作;
協助原水溝通及颱風應急工作;
有需要輪班或夜更工作。
任職要求
大學畢業,主修環境、化學、機電等相關科學或工程學系;
具化驗或給水工程相關專業資格為優先;
具供排水系統、廠房營運等相關工作經驗為優先;
良好中英文口語;
良好電腦文書能力;
具良好溝通及分析解難能力;
具輕型汽車或電單車駕駛執照為佳。
工作内容
撰寫計劃書,跨部門協調編製供水計劃書;
執行管網更換及發展工程的設計及開標工作,確保設計符合本澳管網系統的運行條件與發展方向;
執行管網工程的施工工作,包括現場勘察,確保工程質量符合要求,其中職安健管理、交通事務管理及承判商管理等;
工程相關的紀錄及歸檔工作,如清單錄入、物料校對、竣工核算及繪圖工作;完成部門間的協調工作,確保管網工程相關的工作流程有效進行;
參與對外工程會議,討論並解決管網相關的技術問題,確保本澳區內管網系統的運行與發展不受影響;
協調工作,提供管網技術支援;
有需要輪班工作。
任職要求
大學畢業,主修水力學、土木工程等相關專業;
具相關經驗或管網工程經驗者為優先,經驗較少則考慮為見習工程師/助理工程師;
具供水系統建設及工程監督經驗者為更佳;
良好中英文口語及書寫能力;
一般電腦文書操作,熟練AutoCAD及管網軟件設計為更佳;
具有效本地輕型汽車駕駛執照及熟識本澳道路較佳。
工作内容
跟進管網工程的稽查工作,如公共、屋界內管網爆漏或霉喉維修等;
協調市政署、交通事務局或其他公營機構的路面工程配合;
跟進系統的工程資料錄入、核對竣工資料;
跟進管網工程中的閥門測試工作;
跟進客戶停水等溝通協調工作;
支援突發性管網爆漏之緊急任務;
須輪班及夜班工作。
任職要求
高中畢業或以上;
具有管網工程經驗者為優先;
良好中文 (廣東話及普通話) 口語及書寫能力,及基本英文能力;
懂一般電腦文書操作為更佳;
具輕型汽車及電單車駕駛執照。
有意者請將履歷電郵至 hrd@macaowater.com,郵件註明 “訊息來源 : jobscall.me” 及提供預期薪金,人力資源部將聯絡合適應徵者預約面試時間。
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Medical 醫療, $50k - 100k, M03BJ
At least a bachelor’s degree in Medicine;
Minimum 10 years of clinical experience in relevant field;
Qualification of Specialist Registration is required;
Being self-motivated, responsible and well-organized;
Strong organizational skills, including good record keeping;
Excellent communication and interpersonal skills;
Ability to treat patients and their families with compassion and understanding;
Ability to address a patient’s concerns over the phone, and willing to return to hospital in case of emergency when off duty;
Fluency in spoken and written Chinese and English;
Willing to work long hours, on call and on shift.
Bachelor Degree in Pharmacy;
Registered pharmacist in Macau;
At least 2 years of relevant experience, with hospital experience will be an advantage;
Strong pharmaceutical knowledge;
Self-motivated and independent;
Shift duty is required.
Bachelor’s Degree in Medical Imaging and Radiological Sciences;
Qualification of Radiographer Registration is required;
Familiar in operating X-Ray, CT & MRI equipment;
Fluency in spoken and written Chinese and English;
Shift duty is required.
Bachelor’s degree in Nursing;
Minimum 2 years of clinical experience;
Strong interpersonal skills, responsible and able to work independent;
Good command of spoken and written Chinese and English;
Willing to work on shift.
For interested parties, please send your application form, resume, copies of your academic certificates (including transcripts), professional certificates (if any), reference letters (if any), a copy of your ID document and expected salary to uh_recruitment@must.edu.mo, with subject “job position - source from jobscall.me”.
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Bank 銀行業, IT 資訊科技
財務數字化經理
投資顧問
電子技術專員 /主任
工程師
資產負債管理主任
利率匯率風險管理專員
網絡金融部主管人員
運營操作中心主管
業務主管/團隊主管(企業信貸/金融機構)
業務經理/客戶經理(網絡金融/零售/貿易融資/信貸/金融機構)
跨境金融業務經理
結構融資客戶經理
資金結算經理/副經理
信用審批經理
交易銀行業務主管
交易銀行產品經理
會計主任
業務合規專員
風險分析員
櫃檯綜合服務專員/文員
資訊技術員(信息安全/開放平台)
保安主任
數據分析員
經濟分析員
人力資源部助理
有關詳情請瀏覽大豐銀行網站: https://www.taifungbank.com/zh-hant/join-us,有意應徵者可於網上直接申請或下載職位申請表,填寫後連同個人履歷、學歷副本及近照,電郵至tfbjob@taifungbank.com。
應徵者一切資料將予保密,並僅供甄選職位之用。
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Admin 行政, CS 客戶服務, F&B 餐飲業, Hotel 酒店業, HR 人力資源, JSCMPT1, Urgent Hiring 急聘職位
$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Medical 醫療
Retail 零售業, $20k - 30k, $30k - 40k, $40k - 50k, $10k - 20k, $50k - 100k, JSCM16R4
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
Department: RETAIL OFFLINE
City: Macau
Location: MO
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
RESPONSIBILITIES
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
PERSONAL PROFILE
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
MEASURES OF SUCCESS
Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)
Service targets (Guest Experience, Net promoter score)
New client acquisition (conversion and retention)
Number of appointments held on a monthly basis
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.