某醫療美容公司招聘

工作機會：

1. 全職人力資源管理

2. 區域總監（1名）

3. 業務拓展部主管（1名）

4. 大客戶管理主管（1名）

5. 大客戶管理專員（1名）

6. 店長（2名）

7. 前台文員

8. 護士

9. 西醫醫生

10. 中醫醫生

11. 中醫師 / 針灸師

12. 物理治療師

13. 職業治療師

14. 牙醫

15. 外科醫生

16. 皮膚科醫生

17. 銷售顧問

18. 美容師 / 資深美容師

全職人力資源管理

月薪：15000-25000

• 協助尋找及初步甄選求職者

• 基本熟悉勞工法例

• 需具基本溝通技巧及工作相關經驗

• 辦理政府入職離職手續文件

• 公司提供相關工作培訓及晉升

工作地點：新馬路

工作時間：11:00-20:00

區域總監（1名）

高薪誠聘：每月薪金可達 MOP40,000 - 80,000

崗位職責：

• 業務發展：負責區域內推動業務增長，制定市場策略，拓展客戶基礎。

• 團隊管理：監督和管理區域內的團隊，建立高效的內部管理體系，優化工作流程制度，提高效率和質量，帶領團隊完成業績指標和年度目標。

• 績效監控：分析區域內的業務績效指標，並根據數據做出調整和優化。

• 市場分析：參與公司的戰略規劃制定，研究市場趨勢，制定有效的經營計畫，執行落地確保戰略計劃有效實施。

• 協調與溝通：與區域內部團隊，以及與其他部門之間的溝通橋樑，促進信息流通和資源共享，定期向上級彙報工作進展。

任職要求：

• 商業管理或相關領域的學士學位（碩士學位優先），具有5年或以上相關行業企業管理經驗。

• 5-10年同行業中高管經驗，有醫學背景和全盤實操經驗者優先。

• 具備良好的領導能力、市場洞察力、決策能力，掌握人際交往技巧。

• 熟悉企業運營管理，有較強的數據分析能力和項目管理能力。

• 有良好的職業道德和職業操守，正直誠信，能承擔較大的工作壓力。

業務拓展部主管（1名）

每月薪金可達 MOP30,000 - 50,000

崗位職責：

• 策略規劃：根據公司和市場的整體發展規劃，制定、執行和監控業務計劃，以促進公司目標的實現，包括收入增長和市場佔有率的提高。

• 市場分析：對同區域內市場進行分析和評估，隨時掌握市場動態，敏捷應對競爭環境變化。

• 成本管理：預算規劃與控制，確保公司資金的有效使用，以及追蹤業績達成情況。

• 合作夥伴關係協調：維護與合作夥伴的關係、鞏固與維繫，尋找業務擴展機會。

• 合約審查：確保合約內容符合公司政策規定，遵守法律法規，保護公司免受潛在的法律風險。

• 監控合作規則的執行，反饋異常情況，發現實際情況的問題，提出解決建議。

任職要求：

• 市場行銷、管理或相關領域的學士學位或以上學歷；

• 具有2年或以上相關工作經驗；

• 具備較強的市場分析、行銷、推廣能力，具說服力的談判技巧；

• 品行端正，恰當的人際溝通、協調能力和團隊合作精神；

• 能夠承受較大的工作強度和工作壓力；

• 可獨立完成上級委派的工作

大客戶管理主管（1名）

每月薪金可達MOP 30,000 - 50,000

崗位職責：

• 精準了解客戶需求，掌握客戶的真實需求，推薦適合的產品及療程。

• 根據市場變化，為公司設定合適的銷售流程，優化服務品質，增加競爭優勢。

• 為客戶設計專屬療程方案，靈活調整策略，提升滿意度。

• 培養專業團隊，定期對團隊進行專業知識和技能的培訓,提高服務水準。

• 關注市場動態，了解競爭對手的動向，及時調整策略。

• 建立反饋管道，方便客戶隨時提出意見和建議，不斷優化服務。

• 完善服務流程：不斷審視和優化服務流程,提升客戶體驗。

• 建立公司品牌，提升影響力，增強客戶信心。

任職要求：

• 具有5年或以上客戶服務相關工作經驗；

• 具備較強的市場分析、行銷、推廣能力；

• 品行端正，恰當的人際溝通、協調能力和團隊合作精神；

• 能夠承受較大的工作強度和工作壓力；

• 可獨立完成上級委派的工作

大客戶管理專員（1名）

每月薪金：MOP 18,000或以上 (可面議)

崗位職責：

• 深掌握客戶的真實需求，推薦適合的產品及療程。

• 為客戶設計專屬療程方案，提升滿意度。

• 挖掘和識別潛在客戶，並推動銷售增長。

• 與產品、技術及客服部門緊密合作，確保產品和服務符合客戶期望。

• 收集並整理客戶反饋，提出改進建議，以提升服務質量。

• 進行市場分析，了解競爭對手狀況，為公司的業務決策提供參考。

• 建立和維護良好的客戶關係。

• 協助上級完成文書工作。

任職要求：

• 具有2年或以上客戶服務相關工作經驗；

• 具備較強的市場分析、行銷、推廣能力；

• 品行端正，恰當的人際溝通、協調能力和團隊合作精神；

• 能夠承受較大的工作強度和工作壓力；

• 可獨立完成上級委派的工作

店長（2名）

高薪誠聘：每月薪金可達MOP 30,000 - 60,000

崗位職責：

• 日常運營管理：確保診所各項業務運行順利，包括人員管理和進貨管理，制定和實施標準操作程序，提升工作效率。

• 人員管理：招募、培訓和評估診所員工，建立積極的團隊文化，促進員工的專業發展。

• 客戶服務：提升客人滿意度，處理客人反饋和投訴，促進良好的客人關係，增強診所的品牌形象。

• 店內收支管理：負責診所預算的編制與執行，監控收支狀況，分析業務數據，提供報告以支持決策。

• 合規管理：確保診所遵循相關法律法規和行業標準，定期檢查和評估診所的安全措施。

任職要求：

• 具備3年以上相關管理工作經驗。

• 醫療、管理或相關領域的學士學位或以上學歷（碩士學位優先）。

• 具備優秀的溝通和人際交往能力。

• 熟悉醫療行業的運作和相關法律法規。

• 具備良好的問題解決能力和組織能力。

前台文員

薪金：面議

崗位職責：

• 負責日常運作，如預約、登記及處理查詢

• 接待、登記客人到店

• 安排時間，編定先後次序

• 將有關資料文件歸檔

• 處理日常客戶服務及一般電腦文書工作

• 熱誠有禮、良好笑容

任職要求：

• １年前台或文職工作經驗

• 良好電腦操作和分析力

• 良好溝通技巧、服務熱誠及團隊精神

護士

薪金：面議

崗位職責：

• 進行各種醫療操作，並確保操作的安全性與正確性

• 病歷記錄：準確記錄病人的病歷，並更新病人的健康狀況

• 與醫生、物理治療師等醫療專業人員合作

• 確保所有的護理工作遵循規範和標準，保障病人的安全和健康

任職要求：

• 持有澳門衛生局認可的有效護士執照

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 具良好服務態度及溝通能力

西醫醫生

薪酬 MOP$30,000 起

崗位職責：

• 負責日常診療工作，提供全科門診服務

• 為客戶提供專業意見及解答相關咨詢

• 具備客戶健康管理意識，為客戶提供針對性的健康管理方案。

任職要求：

• 持有澳門衛生局認可的有效醫生牌照

• 有專科資格優先；

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 精通粵語，英語，國語，具良好服務態度及溝通能力

中醫醫生

薪酬 MOP$30,000 起

崗位職責：

• 負責中醫日常診療工作

• 為病人提供專業的中醫意見及解答相關疑問

• 根據病人自身的情況，為病人制定全面的中醫健康管理方案，提升病人的滿意度 

任職要求：

• 持有澳門衛生局認可的有效的中醫牌照

• 具備針灸、拔罐、艾灸、推拿等中醫技能

• 具有一年或以上獨立診症經驗

• 精通粵語，英語，國語，具有良好的溝通能力

工作時間：11:00AM ～20:00PM

工作地點：澳門區

中醫師 / 針灸師

薪酬 MOP$30,000 起

崗位職責：

• 提供痛症、骨筋傷、鐵打、正骨、推拿服務

• 協助診所日常工作

任職要求：

• 具最少三年相關臨床經驗

• 懂基本電腦操作、中文打字

• 流利廣東話，一般普通話及英語溝通

工作時間：11:00AM ～20:00PM

工作地點：澳門區

物理治療師

薪酬 MOP$30,000 起

崗位職責：

• 為患者提供物理評估和治療方案

• 設計和實施個性化的康復計劃

• 指導患者進行康復運動

• 監測患者的康復進程並進行調整

• 與其他醫療專業人員合作以提供全面護理

• 記錄患者的病歷和治療進展

任職要求：

• 需俱備澳門註冊物理治療師資格

• 有三年或以上骨骼肌肉系統物理治療，手法治療及運動治療的專業工作經驗者優先

工作時間：11:00AM ～20:00PM

職業治療師

薪酬 MOP$30,000 起

崗位職責：

• 評估患者的功能能力和需求，制定個性化的治療計劃。

• 執行各類職業治療技術，包括手工操作和社交技能訓練。

• 與其他醫療專業人員合作，提供綜合性康復服務。

• 與患者及其家屬進行溝通，提供教育和支持。

• 記錄和更新患者的治療進度及相關文檔。 

任職要求：

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 俱備澳門註冊職業治療師資格

• 有相關工作經驗者優先

工作時間：11:00AM ～20:00PM

牙醫

薪酬 MOP$30,000 起

崗位職責：

• 提供全面的牙科診療服務，包括檢查、診斷、治療計劃等

• 執行牙齒清潔、填補、根管治療等

• 與患者進行溝通，提供健康建議及治療方案

• 輔導和培訓牙科助理及衛生護士

• 進行病歷記錄及管理

任職要求：

• 需俱備牙科相關專業學位及澳門執業資格

• 有三年牙科臨床工作經驗

• 熟悉各類常見牙科疾病的診療

• 對病人有耐性，良好服務態度

• 具團隊精神及責任心，良好溝通能力

工作時間：11:00AM ～20:00PM

外科醫生

崗位職責：

• 制定手術計劃：包括手術方法、步驟和預期效果

• 負責在手術室中進行手術操作

• 對患者進行隨訪，確保手術傷口癒合良好，監測有無術後併發症

• 與麻醉醫生、護理人員及其他專科醫生協作，確保患者在手術過程中的安全

• 與患者及其家屬進行有效的溝通，解釋手術的風險、好處和替代方案

任職要求：

• 持有澳門衛生局認可的有效外科醫生執照

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 具良好服務態度及溝通能力

• 有整型外科經驗優先

皮膚科醫生

薪酬MOP$30,000起

崗位職責：

• 負責日常診療工作，提供全科門診服務。

• 負責診斷和處理各種皮膚問題。

• 具備客戶健康管理意識，為客戶提供針對性的健康管理方案。

任職要求：

• 持有澳門衛生局認可的有效醫生牌照

• 有專科資格優先；

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 精通粵語，英語，國語，具良好服務態度及溝通能力

銷售顧問 

工作內容：

• 負責店鋪日常運作，維持店面整潔

• 留意店鋪存貨，確保有足夠庫存

• 根據客人需求，推薦適合的產品及療程

• 為顧客提供專業意見並解答疑問

• 具有良好溝通、對答和分析能力

• 獨立，成熟，負責，積極主動 

任職要求：

• 2 年或以上相關工作經驗

• 能操流利廣東話,懂英語及普通話者

• 具備相關美容服務或產品銷售經驗者優先考慮

美容師/資深美容師/推拿師

工作內容：

• 為客人提供專業療程服務

• 細心了解客戶情況

• 熟悉醫療/美容專業知識

• 為客人提供專業的面部與身體護理療程

• 跟進客人療程記錄和效果，保持良好的客戶關係

• 有責任心、熱誠有禮、良好笑容

任職要求：

• 2 年以上相關工作經驗

• 持專業美容文憑或 ITEC 證書優先

• 良好溝通技巧、服務熱誠及團隊精神

申請方式：

對以上職位有興趣人士

Wechat：zzdahao888

Tel：6305 3617

Email：huaclinichr@gmail.com

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公教中心（酒店）招聘

公教中心 Catholic Centre

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

• Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

• Coordinate transportation, tours, dining reservations, and special arrangements

• Oversee luggage handling, guest arrivals/departures, and door greeting services

• Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

• Train and guide team members to uphold service standards and guest satisfaction

• Handle VIP requests and resolve guest issues promptly and professionally

• Build and maintain relationships with external vendors and service providers

• Ensure compliance with hotel policies and local regulations

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• -trong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

- Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

- Handle guest inquiries, reservations, and special requests promptly and professionally

- Assist in training and guiding junior reception agents to maintain service quality

- Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

- Ensure accurate handling of payments, billing, and cashiering procedures

- Maintain a welcoming and professional environment at the reception desk

- Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

- 1-2 years of experience in front office or reception operations within hospitality

- Previous experience in a senior or lead role preferred

- Good command of spoken and written in English and Chinese

- Friendly, courteous, and with strong interpersonal skills

- Willing to work shifts, weekends, and public holidays

- Responsible, detail-oriented, and a good team player

- Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

- Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

Parfums Christian Dior 澳門招聘

法國專貴品牌 Parfums Christian Dior 一向致力提供優質的服務，令顧客擁有完美的購物體驗 !

DIOR 美容顧問 / 香薰顧問是 Dior 大使，以熱情宣傳 Dior 品牌和價值觀。為客戶提供最高標準的服務，提升品牌形象以達到銷售目標。作為 Dior 團隊的一分子，需每時每刻展現著 Dior 的態度。

Full Time Beauty Consultant 全職美容顧問

工作職責：

• 識別並理解客戶需求銷售 Dior 產品 (包括香水、化妝品和護膚品) ，並用最優質服務為客戶提供難忘的購物體驗

• 通過真誠的人際互動與現有客戶建立持久關係，並吸引新客戶加入品牌

• 留意店鋪存貨，確保有足夠庫存及櫃檯貨品展示合符公司標準，保持店鋪整潔

入職要求：

• 高中畢業或具有護膚專業的同等學歷

• 具 1 - 2 年或以上美容零售經驗

• 有禮貌、真誠、以客戶為中心

• 良好的溝通、人際交往能力、賦團隊精神

• 積極主動及渴望學習

• 對美容/香水充滿熱情

• 能操流利的廣東話和普通話，良好英語

員工可享有完善福利包括：

• 每週5天工作

• 每天工作 7.5 小時

• 優厚薪酬及佣金

• 年終雙糧 及 酌情花紅

• 有薪 12 - 20 天年假

• 17 天公眾假期

• 婚假, 生日假及恩恤假

• 中西醫療福利及人壽保險

• 季度自選免費產品

• 員工購物優惠

• 完善培訓課程

申請方式：

有意應徵者請將個人履歷及近照電郵至 bcrecruit@diormail.com

*本公司為平等機會僱主，歡迎所有合資格人仕申請上述職位。申請人資料只作招聘用途並絕對保密。

MISS BEAUTY GROUP 澳門招聘

MISS BEAUTY GROUP - Since 2012，超過13年的專業經驗，以「熱誠和專業為每一位客人定制真正有效的變美方案」為宗旨，保證安全有效，衛生可靠，讓每位客人感受到安心及放心，關心客人需求的同時，注重培育員工成才，專注團隊發展，重視每位員工成就感及滿足感。

Centro Medico MEISI - 提供綜合門診服務，13年專業醫美背景領域團隊，提供中西醫療服務

MISSME SPACE - 身心靈美學空間 - 不僅是一個空間，更是一個理念的實踐 ——「在平靜中變得美麗」

📢現因業務擴展，誠邀熱愛身心靈健康與美學事業、認同我們理念的專業人才加入團隊，共同打造這片滋養身心的淨土。

工作地點：澳門皇朝區(無須輪班或者夜班)

工作時間：12:00 - 20:30

工作待遇及福利：面議

***以下職位以澳門本地居民優先***

1. 美容顧問/醫美顧問

薪金：MOP 10,000 - MOP 50,000

• 根據客人皮膚需求，推薦適合的護膚產品及美容療程

• 為顧客提供美容相關知識相關療程服務

• 跟進顧客療程紀錄

• 維護客戶良好關係

• 善溝通協調及可承受業績壓力

• 負責店鋪日常運作，維持店面整潔

• 處理日常客戶服務及一般電腦文書工作

要求：

• 澳門本地居民優先

• 1 年或以上相關工作經驗

• 具相關工作經驗優先

• 高中畢業或具有護膚專業的同等學歷

• 良好溝通技巧及團隊精神

• 待客熱誠有禮、良好笑容、品格正直

• 能操流利廣東話，懂英語及普通話者優先考慮

2. 資深美容顧問/資深醫美顧問

• 能夠提供專業的醫學美容護理知識

• 根據客人皮膚需求，推薦適合的護膚產品及美容療程

• 為顧客提供專業意見及解答疑問

• 跟進客戶需求

• 善溝通協調及可承受業績壓力

• 負責店鋪日常運作，維持店面整潔

• 具有良好溝通、對答和分析能力

• 獨立，成熟，負責，積極主動

要求：

• 澳門本地居民優先

• 3年或以上相關工作經驗

• 高中畢業或具有護膚專業的同等學歷

• 具良好語言技巧、優質服務態度、積極主動及團隊精神

• 能操流利廣東話，懂英語及普通話者

• 具備相關美容服務證書或產品銷售經驗者優先考慮

3. 美容師/資深美容師

薪金：MOP 10,000 - MOP 50,000

• 熟悉皮膚結構、美容專業知識

• 為客人提供專業美容療程服務或身體護理美容療程

• 細心了解及分析客戶皮膚情況，建議合適護膚方法

• 跟進客人療程記錄和效果，保持良好的客戶關係

• 有責任心、熱誠有禮、良好笑容

要求：

• 澳門本地居民優先

• 2年以上相關工作經驗

• 持專業美容文憑或ITEC證書優先

• 良好溝通技巧、服務熱誠及團隊精神

• 親和力強，責任心強，服務意識強，工作細心

• 能操流利廣東話，懂英語及普通話者優先考慮

4. 美容培訓導師

• 提供專業的美容護理知識

• 協助同事解答美容知識疑問

• 對相關行業有豐富認識

• 較強大的溝通和傾聽能力

• 跟進客人療程記錄和效果，保持良好的客戶關係

要求：

• 澳門本地居民優先

• 3年以上相關工作經驗及相關培訓證書

• 持專業美容文憑或ITEC證書優先考慮

• 良好溝通技巧、服務熱誠及團隊精神

• 積極主動及渴望學習

• 能操流利廣東話，懂英語及普通話者優先考慮

5. 化妝造型師(全職/兼職)

• 了解顧客需求，提供專業的化妝造型及產品示範

• 對美麗事物有熱忱、有美感

• 喜歡與人交流、以客為先

• 有禮貌、真誠、以客戶為中心

要求：

• 澳門本地居民優先

• 有相關工作經驗

• 持有國際認可美容護理證書者優先考慮

• 良好溝通技巧、服務熱誠及團隊精神

• 申請職位時需附上作品圖參考

6. 社交媒體管理(全職/兼職)

薪金：MOP 13,000 - MOP 20,000

• 負責社交媒體帳戶日常管理， 包括文章撰寫、圖片設計 、 視頻製作、策劃、執行媒體活動等 ( 包括但不限於 YouTube 、 Facebook 、微信、小紅書，抖音、Instagram等）

• 定期對運營內容、數據進行分析，並提供報告及優化方案

• 設計文案，策劃市場推廣方案

• 協助廣告，網站設計和品牌推廣等

• 通過不同宣傳途徑來推動公司活動

• 拍攝及製作短片或設計海報，將內容推廣到社交媒體

要求：

• 澳門本地居民優先

• 1年或以上相關工作經驗

• 懂得拍攝及影片剪接 (PS，AI，Premiere/Final Cut Pro)

• 熟悉社交媒體運作 (FB、IG、Wechat、小紅書)

• 設計宣傳帖文，海報及產品包裝 (Canva、Photoshop、AI)

• 熟悉社交媒體，港澳及內地網絡文化，善於與用戶交流﹔

• 對新事物有學習熱情，對社會事件有洞察能力﹔

• 具備圖片製作與視頻製作能力優先；

• 良好溝通技巧，獨立工作能力及團隊精神

• 申請職位時需附上作品圖參考

7. 前台接待員

薪金：MOP 10,000 - MOP 15,000

• 負責日常運作，如預約、登記及處理查詢

• 接待、登記客人到店

• 安排時間，編定先後次序

• 文件歸檔

• 處理日常客戶服務及一般電腦文書工作

• 熱誠有禮、良好笑容

要求：

• 澳門本地居民優先

• 具相關工作經驗優先

• 良好電腦操作和分析力

• 良好溝通技巧、服務熱誠及團隊精神

• 操流利廣東話，懂英語及普通話者優先考慮

• 歡迎應屆畢業生

8. 醫護助理

• 協助醫生進行診治療程、準備療程用具及儀器操作

• 輔助醫生進行醫學美容療程

• 熟悉靜脈注射等

• 為客人提供咨詢服務及醫美皮膚科知識等資訊

• 負責診所日常運作，如預約、登記及處理查詢

• 日常維護及保養診所儀器設備

• 跟進客戶需求及提供貼心服務

要求：

• 澳門本地居民優先

• 1 年或以上工作經驗者優先

• 具診所或醫美機構經驗優先

• 待客由心出發、熱誠有禮、良好笑容品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話，懂英語及普通話者優先考慮

9. 接待員（全職或兼職）

• 為顧客提供專業意見並解答疑問

• 負責店鋪日常運作，維持店面整潔

• 待客熱誠有禮、良好笑容、品格正直

要求：

• 澳門本地居民優先

• 高中畢業或以上學歷

• 良好溝通技巧及團隊精神

• 能操流利廣東話，懂英語及普通話者優先考慮

• 歡迎應屆畢業生

10. 按摩師

• 提供專業、放鬆的全身按摩服務(側重於放鬆舒緩、促進循環)

• 根據客人需求調整力度和手法

• 手感溫和、力度均勻，能有效緩解客戶疲勞和緊張

要求：

• 澳門本地居民優先

• 持有國家認可的按摩師資格證書優先

• 1年以上正規SPA或高星級酒店工作經驗優先

• 精通瑞典式按摩、放鬆按摩等主流手法

• 掌握經絡按摩、淋巴引流等 技術者優先

• 了解基礎解剖學和按摩禁忌症

11. 香薰調配師

• 根據客人身心狀態，設計並實施個性化整全香薰療法方案進行專業香薰諮詢

• 調配基礎香薰複方油

• 維護香薰區域環境與物料管理

要求：

• 澳門本地居民優先

• 持有國際或國內認可的專業香薰治療師認證（如IFA, IFPA, NAHA Level 2 或同等級別認證）

• 2年以上獨立運用香薰療法進行個案處理的經驗優先

• 精通精油化學、藥理學、應用方法及安全禁忌

• 具備良好的諮詢和傾聽能力，能準確把握客戶需求

• 對身心靈整體健康有深刻理解，能將香薰與其他療法（如冥想、音樂）結合運用者優先

• 有調配客製化複方油經驗者優先。

12. 髮型師

• 提供專業的剪髮、造型服務

• 根據客人氣質和需求提供造型建議

• 維護美髮區域清潔與設備保養

要求：

• 澳門本地居民優先

• 女性優先考慮

• 持有國家認可的美髮師資格證書優先

• 3年以上中高級髮廊工作經驗，有個人作品集者佳

• 精通男女髮型剪裁、染燙技術及造型

• 審美在線，能根據客人臉型、氣質設計合適髮型

• 服務態度親切、耐心，注重細節

• 對整體形象美學有追求者優

• 申請職位時需附上作品圖參考

員工可享有完善福利包括：

• 國際級導師在職有薪培訓

• 包薪培訓3個月

• 完善的佣金制度、出勤獎金

• 有薪年假10天及例休假

• 生日假一日，新年假四日

• 專業培訓、進修資助

• 完善晉升制度

• 皮膚醫美津貼及醫療福利

• 員工及親友療程及產品優惠等

• 充滿平靜、喜悅、正能量的工作環境與團隊氛圍

• 完善的培訓體系，深入學習空間理念及各類療愈工具（冥想、水晶、五行、音樂療法、氣場攝影等）

申請方式：

請將個人履歷、應徵職位、近照、要求待遇及聯絡資料，

電郵至：missbeautygroupinfo@gmail.com

或加以下微信，請註明申請職位（**添加微信者請自行發履歷表**），合則約見。

*所有收集的個人資料將僅用於招聘及甄選用途。

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APPLY NOW 快速申請職位：

某公司誠聘

Engineer 維修工程師 (區域供冷系統)

Key Accountabilities or Responsibilities 主要職責：

• Prepare plans and procedures for maintenance works in a district cooling plant

• Plant, lead and supervise a team of in-house technicians and subcontractors for routine maintenance works

• Monitor equipment status, respond to equipment fault, prepare reports and records for maintenance works

• Plan and monitor tools and spare parts stock level

• Improve health and safety policies and procedures

• 負責制定區域供冷系統(DCS)的設備保養策略、維修計劃及標準作業程序（SOP）。

• 制定團隊及跟進執行日常工程保養，確保施工進度與質量符合公司規範。

• 持續監控設備運行狀態，針對突發故障進行即時排除，並制作日常技術紀錄報告

• 精確規劃並監控工程工具及維修備件的庫存水位，優化資源配置。

• 持續優化職業安全與健康（OSH）之政策與流程，營造零意外的工作環境。

Job Requirements 工作要求：

• Education & Professional Qualification 學歷及專業資格：

• Higher diploma or above in Building Services / Electrical / Mechanical Engineering or equivalent;

• Possession of a valid driving license is an advantage

• Good interpersonal and communication skills

• Good command in written and spoken in English and Chinese

• 持有屋宇設備 / 電力 / 機械工程或相關學科等學歷者優先；

• 具備良好的溝通協調能力，能有效與內部團隊及分判商溝通；

• 具備良好的中英文書寫及口語溝通能力；

• 必須持有澳門駕駛執照

Job Experience/Knowledge 工作經驗/知識：

• Minimum 3 years’ solid working experience in building services installation and maintenance works of MVAC & electrical system

• Able to lead a team of technicians for different maintenance tasks

• 具備3年或以上電力系統維修之實務經驗，如曾參與安裝大型冷暖系統（MVAC）設備等工作經驗者更佳。

Asst. Engineer助理維修工程師

Key Accountabilities or Responsibilities 主要職責：

• Design, installation, services and operation of electrical, mechanical and district cooling system

• Undertaking decarbonization such as design and implementation of energy saving programs, energy and carbon monitoring IT infrastructure

• Assist in any assigned duties

• 協助參與電力、機械及區域供冷系統（DCS）的設計、安裝、調試及日常運行管理。

• 協助執行脫碳（Decarbonization）策略，包括策劃節能方案，以及建立能源與碳排放監測之 IT 基礎建設。

• 協助上級處理各類工程任務及日常行政事務，確保項目按計劃推進。

Job Requirements 工作要求：

• Education & Professional Qualification 學歷及專業資格：

• Bachelor’s degree in building services / electrical / mechanical engineering

• Good command of both spoken and written English and Chinese

• 持有屋宇設備 / 電力 / 機械工程或相關學科等學歷者優先；

• 具備良好的中英文書寫及口語溝通能力；

• 必須持有澳門駕駛執照

Job Experience/Knowledge 工作經驗/知識：

• Proficiency in Google and MS Office applications

• Proficiency in English and Chinese typing

• Self-motivated, proactive, energetic, and able to work independently

• Team player with good communication skills

• 使用 Google Workspace 及 MS Office 系列辦公軟體之應用；

• 具備中英文打字能力，能協助處理工程文件及報告；

• 工作態度積極主動、充滿活力，並具備良好的獨立作業能力；

• 具備團隊協作精神與良好的溝通技巧；

中央冷氣技術員（初級 / Junior Technician）

工作職責：

• 負責中央冷氣系統之日常檢查、保養及維修工作

• 協助處理突發故障及緊急維修

• 跟進主管安排的工程項目

• 記錄維修報告及設備運行情況

入職要求：

• 中學程度或以上

• 具一年或以上相關工作經驗優先（無經驗可培訓）

• 基本電機或冷氣知識

• 勤奮、有責任心及良好工作態度

中央冷氣維修技術員（中級 / Technician）

工作職責：

• 獨立進行中央冷氣系統維修及保養

• 診斷系統故障並提出解決方案

• 定期巡檢及預防性保養

• 與客戶或內部部門溝通維修進度

入職要求：

• 三至五年中央冷氣維修經驗

• 熟悉冷凍系統及電控操作

• 持相關技術證書（如電工牌）優先

• 能獨立工作及處理緊急維修

高級中央冷氣技術員（Senior Technician）

工作職責：

• 負責大型中央冷氣系統（如Chiller Plant）維修及優化

• 帶領技術團隊進行日常維修工作

• 分析系統效能及提出節能改善方案

• 制定維修計劃及技術指導

入職要求：

• 五年以上相關經驗

• 熟悉大型商業或酒店冷氣系統

• 能閱讀電路圖及系統圖

• 具團隊管理經驗優先

Employee Benefits 員工福利：

• Annual Bonus 年終雙糧

• Medical and Dental Benefits 醫療及牙科福利

• Life Insurance人壽保險

• Critical Illness Insurance 危疾保險

• Provident Fund Scheme公積金計劃

• Retirement Plan 退休計劃

Application 申請方式：

Please email your CV to macaurecruitment853@gmail.com

請有意者連同個人履歷電郵至 macaurecruitment853@gmail.com

Bauhaus 澳門招聘

bauhaus於1991年成立，以進口及售賣世界各地的知名品牌起家，主要從事潮流服裝，袋及時尚配飾之設計及零售業務。其後於1994年推出首個自家品牌「TOUGH Jeansmith」，憑着其別具創意的設計，迅速成為年輕族群的朝聖地，成功於本地時裝界佔一席位。並於2002年及2005年分別再推出兩個自家品牌：以粉色夢幻而充滿玩味設計為主的「Salad」及以軍事為設計意念的「80/20」。現時bauhaus之零售店遍佈香港、中國內地、澳門等大都市，合共已超過50多間，為消費者帶來不同的時尚選擇。

全職售貨員 - bauhaus, Salad

月薪可達：MOP$11000 - $16000

要求：

• 必須持有澳門居民身份證

• 初中程度或以上

• 具有大型連鎖店銷售經驗優先考慮

• 主動、熱情、良好溝通能力

• 刻苦耐勞，具有團隊精神及有責任感，良好工作態度

福利：

• 每天工作8小時

• 每月例假7天、法定假期、有薪年假

• 優厚佣金及獎金

• 員工購物優惠

填表或遞交文件時間：12:00 – 6:00

1. 威尼斯人度假村大運河購物中心2310 (819) BAUHAUS店舖

2. 澳門新八佰伴3樓BAUHAUS店舖

3. 水坑尾街351號地下BAUHAUS店舖

4. 板樟堂銀座廣場地下BAUHAUS店舖 / SALAD店舖

5. 澳門高士德大馬路SALAD店舖

申請方式：

應徵者亦可電郵履歷至 idabauhaus@macau.ctm.net。如應約出席面試者，請提交近照1張、身份證副本、工作及學歷證明等副本。

Sushiyoshi 壽司芳澳門招聘

Sushiyoshi壽司芳｜大阪米芝蓮二星的餐廳

為配合餐廳業務發展，我們誠邀充滿活力及熱誠的您加入！

侍酒師

職位要求

• 具最少三年侍酒師的工作經驗，對高端餐飲的行業熟悉

• 具WSET 的專業資格(Level 2 或 3)

• 能以良好英語或日語溝通，懂其他語言更佳 (如：普通話)

• 具良好的銷售技巧及酒窖管理能力，願意接受挑戰；

• 重視團隊的合作，善於團隊溝通和交流

• 良好的溝通能力及客戶服務態度，親切有禮，樂於與客人溝通和交流

• 努力工作，具有責任感和積極主動

• 儀容整潔及對衛生有極高要求

• 懂一般電腦軟件操作，如: MS office

職責範圍

• 協調餐廳樓面和廚房的日常營運，提供最優質的服務，提高客人的滿意度，能有效及準確地回應客戶人的訴求

• 與客人建立良好關係，提高餐廳形象、銷售額和客流量

• 與團體協調及溝通, 考慮客人特殊要求，提供合適的酒類產品

• 與餐廳經理和廚師討論製作餐單和促銷推廣的方案

• 協助餐廳經理管理餐廳所有必要的執照或許可證，確保該執照按照相關政府機構的法律和法規

• 需時監督設備和用品的庫存和訂購

• 確保餐廳的清潔，包括家具、餐具、餐廳環境和員工的個人衛生

Assistant Restaurant Manager 餐廳副經理

職位要求

• 具最少五年日式高級餐館或廚師發辨的工作經驗，對相關行業熟悉

• 具侍酒師的工作經驗或對酒方面有豐富知識的優先

• 能以良好英語或日語溝通，懂其他語言更佳 (如：普通話)

• 具領導才能、良好的應變和監督能力，願意接受挑戰；

• 重視團隊的合作，善於團隊溝通和交流

• 良好的溝通能力及客戶服務態度，親切有禮，樂於與客人溝通和交流

• 努力工作，具有責任感和積極主動

• 儀容整潔及對衛生有極高要求

• 懂一般電腦軟件操作，如: MS office

職責範圍

• 協調餐廳樓面和廚房的日常營運，提供最優質的服務，提高客人的滿意度，能有效及準確地回應客戶人的訴求

• 與客人建立良好關係，提高餐廳形象、銷售額和客流量

• 與團體協調及溝通, 考慮客人特殊要求和食物過敏

• 與餐廳經理和廚師討論製作餐單和促銷推廣的方案

• 協助餐廳經理處理餐廳樓面的行政工作，包括行銷和人力資源等工作

• 確保員工按照當地法律和公司指引保持食物的安全和衛生及維持工作環境的安全

• 向員工明確講解公司的指引並確保員工主動遵守公司的規則

• 協助餐廳經理管理餐廳所有必要的執照或許可證，確保該執照按照相關政府機構的法律和法規

• 需時監督設備和用品的庫存和訂購

• 確保餐廳的清潔，包括家具、餐具、餐廳環境和員工的個人衛生

Food and Beverage Supervisor 餐廳主任

Requirements 職位要求

• 具最少四年日式高級餐館或廚師發辨的工作經驗，對相關行業熟悉

• 能以良好廣東話溝通，懂其他語言更佳(如：英語/ 日語)

• 良好的溝通能力及客戶服務態度，親切有禮，樂於與客人溝通和交流

• 重視團隊的合作，善於團隊溝通和交流

• 努力工作，具有責任感和積極主動

• 儀容整潔及對衛生有高要求

Job Description 職責範圍

• 提供最優質的服務，提高客人的滿意度，能有效及準確地回應客戶人的訴求

• 與客人建立良好關係，提高餐廳形象、銷售額和客流量

• 與團體協調及溝通, 考慮客人特殊要求和食物過敏

• 確保餐廳內提供的服務符合訂定的衞生及安全標準，為客人提供舒適清潔的用膳環境

• 確保餐廳的清潔，包括家具、餐具、餐廳環境和員工的個人衛生

• 履行任何的臨時職責

Food and Beverage Hostess 餐廳接待員

職位要求

• 具最少一年高級餐館或廚師發辨的工作經驗，對相關行業熟悉

• 能以良好廣東話溝通，懂其他語言更佳(如：英語/ 日語)

• 良好的溝通能力及客戶服務態度，親切有禮，樂於與客人溝通和交流

• 重視團隊的合作，善於團隊溝通和交流

• 努力工作，具有責任感和積極主動

• 儀容整潔及對衛生有高要求

職責範圍

• 以友好和專業的方式親自、透過電話或電子郵件回答客人的詢問及預訂

• 依照餐廳的標準妥善處理客人預訂事宜

• 以專業的方式迎接客人，並引領他們到預定的座位

• 與客人建立良好關係，提高餐廳形象、銷售額和客流量

• 與團體協調及溝通, 考慮客人特殊要求和食物過敏

• 確保餐廳內提供的服務符合訂定的衞生及安全標準，為客人提供舒適清潔的用膳環境

• 確保餐廳的清潔，包括家具、餐具、餐廳環境和員工的個人衛生

• 履行任何的臨時職責

Chef de Partie 壽司師傅(大工) 或和食師傅

Requirements 職位要求

• 具最少六年日式高級餐館或廚師發辨的工作經驗

• 能以良好廣東話溝通，懂其他語言更佳(如：英語/ 日語)

• 良好的溝通能力及客戶服務態度，親切有禮，樂於與客人溝通和交流

• 擁豐富的食材運用知識及專業的烹飪技巧

• 能透撤理解食譜和烹調合乎總廚和大廚標準的菜式

• 對由於公司或市場需求而更改食譜或菜單持開放態度

• 重視團隊的合作，善於團隊溝通和交流

• 儀容整潔及對衛生有極高要求

Job Description 職責範圍

• 負責各類壽司的日常管理，包括卷壽司、握壽司及生魚片

• 確保廚房各項運作順暢，包括食材預備及出餐

• 協助總廚或大廚為客人設計專屬的餐單

• 與團體協調及溝通, 考慮客人特殊要求和食物過敏

• 確保保持食品生產及服務標準一致

• 監控食品庫存量並根據需求訂單

• 確保員工按照當地法律和公司指引，保持食物的安全和衛生及維持工作環境的安全

• 向員工明確講解公司的指引並確保員工主動遵守公司的規則

• 確保餐廳的清潔，包括家具、餐具、餐廳環境和員工的個人衛生

Demi Chef / Commis 壽司師傅(中工) 或和食師傅

Requirements 職位要求

• 具最少三年日式高級餐館或廚師發辨的工作經驗

• 能以良好廣東話溝通，懂其他語言更佳(如：英語/ 日語)

• 能透撤理解食譜和烹調合乎總廚和大廚標準的菜式

• 對由於公司或市場需求而更改食譜或菜單持開放態度

• 擁良好的食材運用知識及專業的烹飪技巧

• 勤力，具有責任感和積極主動

• 重視團隊的合作，善於團隊溝通和交流

• 儀容整潔及對衛生有極高要求

Job Description 職責範圍

• 負責各類壽司的日常管理，包括卷壽司、握壽司及生魚片

• 確保廚房各項運作順暢，包括食材預備及出餐

• 與團體協調及溝通, 考慮客人特殊要求和食物過敏

• 確保保持食品生產及服務標準一致

• 確保按照當地法律和公司指引，保持食物的安全和衛生及維持工作環境的安全

• 確保餐廳的清潔，包括家具、餐具、餐廳環境和員工的個人衛生

• 履行任何的臨時職責

餐廳地點：澳門氹仔

申請方式：

有意者請將履歷電郵至：daisy.yeung@fsafnb.com

ANT BANK 螞蟻銀行澳門招聘

公司官網：https://www.antbank.mo

高級保險專員

職位描述：

• 通過銀行客戶資源，推廣及銷售各類保險產品（包括人壽、醫療、儲蓄、危疾等種類的保險）；

• 為客戶提供專業的保險需求分析及財務規劃建議；

• 協助客戶完成投保申請、續保及理賠等相關流程；

• 確保所有銷售活動符合監管要求及銀行內部合規標準；

• 維護現有客戶關係，並積極拓展新客戶資源。

職位要求：

• 澳門本地經驗，熟悉澳門本地市場，有一定的行業人脈積累；

• 本科或以上學歷，主修金融、經濟、市場營銷或相關領域者優先；

• 具備保險銷售經驗者優先，熟悉港澳地區保險產品及市場動態；

• 持有澳門保險中介人執照（或符合相關資格要求）；

• 具備較強的客戶服務意識、溝通及談判能力；

• 能獨立開展保險銷售工作，具備較好的團隊合作精神；

• 流利粵語、普通話；英文能力良好者優先。

高級企業業務專員

職位描述：

• 負責企業客戶開發與關係維護，推動結算賬戶開立及日常交易活躍度，持續優化客戶服務體驗；

• 主導如供應鏈融資等企業金融產品的營銷推廣、方案設計與執行落地，滿足企業客戶融資需求；

• 參與市場與行業調研，提供業務洞察與風險評估建議，協同風控部門完成信貸審核與合規管理；

• 收集客戶反饋與市場需求，提出賬戶及融資產品優化建議，協同產品團隊推動迭代升級；

• 靈活運用數字化工具與服務流程，提升業務效率與客戶滿意度；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、經濟、工商管理等相關專業優先；

• 5年以上銀行對客服務管理經驗，熟悉銀行各項業務流程和運營規範；

• 掌握流利的粵語、普通話，英語聽說讀寫能力，具備優秀的溝通協調能力和問題解決能力，能及時妥善處理各類突發事件；

• 善於團隊協調，自驅、激情、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

支付結算專員

職位描述：

• 負責銀行各類票據的處理，包括但不限於支票、本票等。前往澳門各網點收集票據，檢查票據並完成系統錄入，前往票據交換所進行票據交換和處理，確保票據業務的準確性和合規性；

• 管理與票據交換相關的文檔和記錄，確保信息的準確性和可追溯性；

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助票據系統和支付結算系統的優化工作，協助有關系統開發需求提交、功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 全日制本科或以上學歷，會計、財務管理專業優先；

• 1年以上金融機構運營管理部或財會部門相關工作經驗，具備銀行票據業務辦理、清算結算、賬務核對等實操營運經驗，熟悉金融機構支付結算業務的後台運作和辦理流程；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果；

• 熟練操作各類辦公軟件，擅長數據統計和分析；

• 良好溝通技巧 (廣東話、基本英語及普通話) 及文字表達能力。

證券投資客服專員

職位描述：

• 按公司要求進行客戶回訪和基本證券諮詢服務，解決客戶諮詢和投訴等客戶服務；維護公司不同渠道對客展示的文件和說明文案。按公司規定流程為客戶辦理開戶、交易、轉倉等線上及線下業務；

• 對接公司日班和夜班客服，維護客服資料文件，對客服進行必要培訓；

• 按照監管和公司規定，對業務進行風控和合規運營；

• 協助部門主管，總結測試案例並進行產品測試；優化功能和解決測試問題；

• 協助部門主管，完成部門制度和流程建設；

• 協助部門完成業務指標；

職位要求：

• 全日制本科以上學歷，金融或相關學科優先；有2年或以上一線客服服務專員經驗；

• 持有香港證監會第一、二類牌照（證券交易）者優先；

• 持有財富管理師（澳門）、特許金融分析師（CFA）、註冊國際投資分析師（CIIA）、註冊財務策劃師（CFP）、專業財富管理師（CFMP）、財富管理師（澳門）（ARWP Macao）、認可財富管理師（澳門）（CRWP Macao）者優先。

產品專家

職位描述：

• 統籌負責銀行整體金融產品全局，產品機會洞見、短中長期產品規劃藍圖、實施路徑、項目節奏計劃到落地執行；

• 統籌負責制定清晰的產品設計原則與標準，包括產品流程、用戶體驗動綫、產品營銷及產品管理，產品端到端全生命周期閉環管理；

• 統籌負責產品策略規劃與管理，基於整體戰略規劃制定產品策略與運營策略；

• 統籌收口管理各類產品需求，協調與銀行前中後台的職能部門，收集和分析用戶需求，結合戰略方向與產品規劃及策略形成有序需求管理，並制定具有創新性與行業領先的產品或功能方案；

• 產品開發協調，收口與研發部門密切合作，協調產品研發進度，負責解決推進過程中的障礙與挑戰；

• 產品優化與改善，收口產品后評估及持續優化管理，持續收集用戶回饋，提出產品的改善方案及解決問題；

• 團隊領導與激勵，帶領產品團隊，保持團隊的專業度、高執行力，建立昂揚熱情的團隊氛圍，貫徹產品願景得以實現。

職位要求：

• 5年以上的銀行或金融科技領域的產品設計與落地經驗，3年以上帶領產品團隊以上的管理經驗；

• 3年以上2C產品設計與實施經驗，熟悉財富產品領域，包括證券、基金、保險，賬戶，APP端或小程序端，等多樣性、多元化產品類型的落地經驗；

• 3年以上獨立承擔產品設計端到端或全生命週期的實施經驗；

• 具備1年以上支付領域或發銀行卡領域的產品設計經驗優先；

• 具備較好的溝通協調能力，善於處理及把控跨部門或多邊生產關係的組織與協調能力；

• 具備較強的行業分析能力，能夠深度挖掘行業價值鏈，從而產出有效的產品解決方案解決用戶痛點問題；對銀行業務或互聯網金融機構的業務模式，商業模式及產品運作模式具備專家級別的洞察與理解；

• 具備較強的全局分析、思考、創新和抗壓能力，良好的溝通協調組織能力和主觀能動性，良好的結構化思維與表達能力，具備抽象總結總結能力；

• 金融、計算機或相關專業的學士或以上學位；

• 優秀的語言溝通能力，流利的中文表達，熟練書寫的繁體或簡體，額外掌握粵語者優先考慮。

兼職客戶體驗服務專員 

職位描述：

• 負責銀行網點的客戶引導、協助及銀行服務宣傳。

• 確保網點客戶體驗，留意設備狀態及現場情況，確保服務持續順暢；

• 其他銀行安排的工作。

職位要求：

• 掌握流利的粵語、普通話，英語聽說能力，具備良好的溝通能力和形象。

• 妥善處理客戶反饋與問題，尋求解決方案。

• 記錄客戶資訊與溝通內容，及時反饋。

• 有銀行相關經驗者優先。

• 工作時間為銀行營業時間。

支付結算和卡業務運營高級專員

工作職責：

• 負責銀行借記卡/貸記卡相關的日常營運管理，包括申卡、製發卡、重控管理、卡管理和維護、卡交易管理、交易核對和對賬、報表處理等。

• 處理與銀行卡相關的爭議和拒付案件，包括代客發起申請、收集並提交證據材料、追蹤處理進度、拒付資金處理和核對。

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助制定支付結算業務相關流程，完善系統能力建設，持續優化和自動化。負責有關開發需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 全日制本科或以上學歷，會計、財務管理專業優先；

• 5年以上金融機構運營管理、支付清算、卡業務相關工作經驗。熟悉卡組（如銀聯、Visa、Mastercard）規則，熟悉發卡、卡交易管理、拒付退款等後台運作和辦理流程；

• 注重細節、嚴謹負責，有較強的風險意識和合規意識；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 擅長數據統計和分析；

網點綜合服務高級專員

工作職責：

• 負責銀行網點的日常營運，包括但不限於賬戶審核、現金管理、交易管理、匯款、投資理財、支付、重控管理、賬目核對、營運穩定性及客戶體驗、設備狀態監控及異常相應，確保服務持續順暢；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，解答客戶疑問，協調解決網點營運中的突發問題，處理和解決客戶投訴與反饋，聯動業產研優化客戶體驗，提升客戶滿意度；

• 協助制定和持續優化相關營運操作流程，規範客戶服務標準流程和指引；

• 持續優化系統能力，負責有關開發和優化需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 5年以上銀行網點和對客服務管理經驗，熟悉銀行各項業務流程和運營規範；

• 掌握流利的粵語、普通話，英語聽說讀寫能力，具備優秀的溝通協調能力和問題解決能力，能及時妥善處理各類突發事件；

• 善於團隊協調，自驅、激情、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

資金清結算級專員

工作職責：

• 負責企業和個人銀行賬戶資料審查、賬戶開立及階段性賬戶檢查、賬戶變更、銷戶等賬戶全生命週期管理；

• 負責信貸融資業務的客戶准入檢查、信貸系統操作；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，協助客戶辦理業務，洞察客戶需求，並推動落實客戶體驗和產品流程優化；

• 負責AI技術在客KYC場景的落地、AI知識庫運營、數據清洗和標註、AI模型訓練和優化迭代，保障智能營運的準確率和高效性；

• 協助制定營運操作流程與規範，推動營運平台能力建設，完成相關測試驗收；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 2-3年銀行業金融機構運營管理部相關工作經驗，熟悉銀行賬戶管理、貸款業務運行流程，熟悉合規反洗錢相關法律法規要求；

• 善於團隊協調，自驅、樂觀，抗壓性強、勇於創新。具備良好的學習、溝通及推動解決問題的能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 良好的廣東話、普通話及英語表達能力。

營運專家

工作職責：

• 負責企業及個人客戶的準入審核、階段性賬戶檢查、賬戶變更、銷戶等；

• 通過線上與線下方式提供開戶及綜合金融服務支持，結合客戶需求開展精准營銷，助力業務目標的達成；

• 制定業務操作流程及管理制度，持續優化業務規則、標準和流程；

• 主導AI技術在KYC審核場景中的應用落地、AI知識庫運營、數據清洗與標註、AI模型的訓練與優化迭代，並監測及提升日常營運質量，保障智能營運的準確性與高效性；

• 主動挖掘營運流程中其他可AI賦能的場景，跟蹤全球AI技術前沿，提出創新應用思路並推動實施落地；

• 負責營運數據治理與全景視圖的搭建，通過多維度數據分析挖掘業務痛點，輸出可行性強的效能提升方案；

• 完成其他銀行安排的相關工作任務。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學、統計學等相關專業優先；

• 5年以上金融科技領域相關經驗，熟練掌握數據分析工具及機器學習框架，有AI模型應用、數據分析及金融領域AI實施經驗者優先；

• 對數據敏感，具備良好的邏輯思維能力，能從業務場景中提煉模型優化需求，並解決問題；

• 具備強烈的創新意識與解決複雜問題的能力，樂於探索新技術在業務場景中的應用落地；高度關注全球AI技術發展趨勢，具備持續學習的好奇心；

• 善於團隊協調，具備自驅力，工作充滿激情與樂觀精神；抗壓能力強，具備較強的獨立工作能力，能夠在快速變化的業務環境中取得結果。

系統運維工程師

工作職責：

• 負責銀行應用的故障發現、故障應急、演練等技術風險領域的功能研發；

• 負責銀行變更的技術風險，對所有技術風險故障管理負責；

• 參與銀行重大項目和產品的設計過程，對技術風險領域進行評審和分析；

• 負責技術風險平台應用架構設計和系統實施，使系統體系化並具有前瞻性，能快速發現業務風險和及時管控；

• 參與大型項目的系統分析設計及核心模塊研發，協助完成系統Code Review的任務，確保相關代碼的有效性和正確性，並能夠通過Code Review提供相關性能以及安全的建議。

職位要求：

• 5年以上的大規模集群實戰運維經驗，熟悉軟件開發和系統架構，掌握至少一門編程語言，C/C++或者Java優先 ，具有開源項目開發經驗者優先；

• 系統工程能力扎實過硬，深入了解系統（linux）及上下游鏈路服務（網絡/io等），具有很強技術敏感度和故障排查經驗，並能進行技術方案的整合；

• 熟悉服務管理、單元部署、自動擴容等運維系統建設，對成本控制和效能提升有深刻的理解和實踐；

• 具有良好的團隊協作、溝通能力，樂於分享，良好的客戶服務意識；

• 具有大規模集群調度和架構設計經驗優先；

• 具有 hadoop/spark/Flink/storm/elasticsearch/kafka等分布式計算系統及消息隊列系統開發/運維經驗者優先 。

金融科技合規專家

工作職責：

• 負責銀行科技風險相關管理工作，參與業務和系統架構設計，為IT架構升級、應用系統、新產品研發提供相關咨詢建議並提供合規性解決方案；

• 跟蹤和解讀國內外金融科技領域相關的監管政策、規范和標准，推動科技風險管理及科技治理健康、持續、規范發展並發揮相關科技合規影響力；

• 前瞻性考慮、規劃、研究並分析未來可能出現的技術性合規風險及問題，並提出適合滿足銀行未來發展的相關建議。

職位要求：

• 大學本科及以上學歷，信息科技或法律專業背景；

• 五年以上IT架構、IT審計相關經驗，對IT架構及安全管控方面有較好的基礎；

• 熟悉港澳金融業務及金融科技監管要求，以及境外銀行IT架構部署及安全管控實踐，對科技尤其是金融科技監管領域有前瞻性的認知；

• 了解區塊鏈、IOT、人工智能及大數據風控相關領域的前沿技術及科技合規實踐；

• 工作細致，責任心強，能夠積極面對工作過程中遇到的各種壓力及挑戰。

銀行卡業務運營專家

工作職責：

• 協助銀行卡發卡流程的管理，包括申請審核、制卡發放、客戶激活等；

• 參與優化操作標準並確保符合澳門金管局監管要求；

• 策劃營銷活動（如聯名卡推廣、新客戶禮遇），結合大灣區跨境場景設計差異化發卡方案；

• 分析澳門及周邊市場數據，追蹤同業競品動態，提出策略調整建議；

• 分析發卡轉化率、客戶畫像及活躍度，設計A/B測試以提升發卡效率；

• 定期編制營運報告，向管理層彙報關鍵指標及業務洞察；

• 協調技術部門優化發卡系統功能，推動數位化流程升級；

• 協助處理客戶投訴與異常個案，確保符合反洗錢（AML）及個人資料保護法規。

職位要求：

• 本科及以上學歷，主修金融、市場營銷或數據分析相關領域優先；

• 5年以上銀行卡業務經驗，熟悉澳門本地發卡生態和主流卡組織的規則；

• 有銀行卡收單業務及大型項目管理經驗者優先；

• 精通數據分析工具（如：Excel/SQL，Tableau/Power BI優先），具備風險建模基礎能力；

• 熟悉澳門《金融體系法律制度》及跨境金融監管框架（如大灣區數據流通規範）；

• 具備跨部門協調能力，曾主導技術與業務端協作項目者優先；

• 具備抗壓性與危機處理經驗，能高效應對突發客訴與監管檢查；

• 精通粵語及普通話，具備優秀的英語書面溝通能力，能高效處理跨境業務相關文件。

市場策劃專員

工作職責：

• 策劃符合年輕用戶偏好的創新營銷活動，從方案設計到落地全程跟進；

• 同時處理多個活動細節，包括規則設置、用戶權益發放及客服對接，確保多任務有序推進；

• 獨立完成線上活動設計與配置，根據數據（如轉化率、用戶畫像）優化活動方案；

• 跟踪活動ROI、用戶參與度等數據，輸出複盤報告幷提出迭代建議；

• 研究年輕群體消費習慣，挖掘互聯網銀行使用場景，提出長期運營策略；

• 熟悉澳門金管局相關監管要求，確保運營活動合規；

• 協調各部門優化系統功能，推動數位化流程升級；

• 協助處理客戶投訴與異常個案，確保符合反洗錢（AML）及個人資料保護法規。

職位要求：

• 本科及以上學歷，主修金融、市場營銷或數據分析相關領域優先；

• 2年以上活動運營/市場營銷經驗，有金融科技、電子錢包、支付行業背景優先；

• 有行業運營經驗者，尤其是熟悉電子錢包産品邏輯及合規要求，有爆款活動案列或社交媒體運營經驗者優先；

• 精通數據分析工具（如：Excel/SQL，Tableau/Power BI優先），具備風險建模基礎能力；

• 熟悉澳門《金融體系法律制度》及跨境金融監管框架（如大灣區數據流通規範）；

• 具備跨部門協調能力，曾主導技術與業務端協作項目者優先；

• 具備抗壓性與危機處理經驗，能高效應對突發客訴與監管檢查；

• 流利粵語及普通話，英文書面溝通能力佳（需處理跨境業務文件）；

• 精通粵語俚語諧音梗，能快速結合本地熱點創作傳播文案；

• 熟練運用內地網絡熱詞，撰寫符合不同渠道調性的推廣內容。

網絡安全專員

工作職責：

• 負責澳門銀行安全規範制定、安全評估、安全方案設計、代碼審計、安全測試、漏洞應急響應等工作。具體工作方向包括但不限於Web應用安全、客戶端安全、主機系統安全、網絡安全、攻擊檢測與防禦、紅藍演練等；

• 負責澳門銀行安全攻防新技術研究和業界趨勢跟進。

職位要求：

• 具備5年以上網絡安全工作經驗，大型互聯網、運營商、金融行業背景優先；

• 具備CISSP、CCIE Security等專業資格、有安全工具、平台的開發經驗者優先；

• 在Web應用安全、移動APP安全、主機系統安全、網絡安全、攻擊檢測與防禦至少一方面有較深入的研究和實踐

• 熟悉web應用與業務的漏洞挖掘，滲透測試，代碼審計及安全解決方案；

• 熟悉移動OS的安全機制和移動應用的結構，掌握客戶端常見的安全漏洞以及解決方案；

• 熟悉app的安全測試、漏洞挖掘；或者，熟悉系統和網絡相關安全配置和加固方案，熟悉容器、虛擬化、linux內核等系統底層安全機制等；

• 熟悉APT攻擊、黑灰產攻擊、入侵手法，對攻擊檢測規則/模型有一定研究；

• 熟悉Go、Java、C、Object-C、Python中的一種或多種編程語言；

• 掌握整體安全框架，深入理解網絡安全，熟悉網絡虛擬化技術及網絡虛擬化安全優先；

• 熟悉信息系統安全等級保護相關規範、雲計算技術安全相關應用規範，有雲平台安全、合規改造經驗優先；

• 熟悉密碼法和各類加解密技術，有國密相關研發適配經驗優先。

財務經理

工作職責：

• 負責銀行日常財務管理及各項財務工作，包括但不限於預算規劃管理、財務預測分析、財務報表、財務核算審計等；

• 為銀行重大業務方向策略的製定和執行提供財務支持，按照銀行戰略制定財務規劃，支持其他業務部門的相關工作；

• 監控銀行資金情況並提供專業財務建議，優化資金配置以及流動性風險管理，確保資金投資收益最大化；

• 對接外部審計、監管等機構，配合相關工作維護良好關係。

• 對內準備銀行董事會及控股股東所需的銀行財務管理相關資料

職位要求：

• 大學或以上學歷，財務會計、金融經濟及相關專業，持有ACCA/CPA/CFA/FRM等相關專業資格者優先考慮；

• 10年或以上銀行業財務相關工作經驗，其中包括團隊管理經驗；

• 熟悉澳門財務相關政策法規，對金融經濟、銀行業務發展方向有一定了解；

• 具備良好的中、英文語言能力；

• 具備較強的分析、問題解決能力，出色的對外及跨部門溝通能力；

• 具備團隊精神、為人積極主動、處事認真細心並有責任感、事業心及抗壓能力。

信貸風控專員

工作職責：

• 分析個人業務或小微業務金融數據，開發和維護信貸模型，制定相應的風險管理方案或審批策略；

• 與業務部門密切合作，提供風險評估支持，優化決策過程；

• 監控風險指標，結合行業動向及時識別風險趨勢和潛在問題；

• 完成風險管理分析報告，匯報風險狀況和改進措施。

職位要求：

• 本科及以上學歷，數學、統計學、金融工程、計算機科學或相關專業；

• 3年以上的數據分析或風控經驗，具備金融行業背景者優先；

• 至少熟練一種數據分析相關軟件，如Python、SQL 、SAS等；

• 出色的邏輯思維能力和較强的責任心。

應聘方式：

有意應聘者請將個人履歷電郵至：antbankmo-hr@antbank.mo

FedEx Express 聯邦快遞澳門招聘

速遞員 (司機)

• 速遞員需要在節奏緊密的環境下工作，利用公司所提供的技術支援及方法，快捷有效地處理及運送包裹/文件。

工作時間：

• 星期一至星期五 9:00am – 6:00pm 或 11:00am – 8:00pm，星期六 9:00am - 1:00pm 或 1:00pm - 5:00pm (需輪班工作，具體可詳細溝通)

申請資格：

• 需持有效B類別或以上駕駛執照(另持有電單車執照優先)

• 流利中文及基本英語溝通能力

• 一年或以上駕駛經驗，具備相關工作經驗優先

員工福利包括：

• 新人獎金

• 保證年終花紅

• 每月職位津貼、績效獎金

• 加班津貼、表現獎金

• 有薪年假

• 在職培訓及進修資助

• 門診及住院福利、牙醫保健、護眼計劃

• 人壽保險及退休保障

• 員工託運優惠及機票折扣優惠

申請方式：

有興趣者可電郵簡歷及聯繫電話至：mocsr@corp.ds.fedex.com

聯邦快遞澳門地址: 澳門永寧街121, 125號灣景園(第二座)地下。

*本公司所收到的職位申請書僅供招聘用途，一切個人資料均作保密處理。個人資料收集（PICS）副本可以書面向人力資源部申請。申請人如在四星期內未獲邀面試，即表示是次申請未獲接納。所有落選者的資料，將於兩年後從本公司檔案中刪除。

海底撈火鍋澳門招聘

海底撈品牌創建於1994年，歷經三十幾年的發展，海底撈國際控股有限公司已經成長為國際知名的餐飲企業。 截至2024年年底，海底撈品牌共經營1368家餐廳，其中自營餐廳中國大陸地區1332家，港澳臺地區共23家，加盟餐廳共13家，整個大中華區的自營海底撈餐廳共計服務顧客超過4.15億人次。 海底撈多年來歷經市場和顧客的檢驗，成功地打造出信譽度高，融匯各地火鍋特色於一體的優質火鍋品牌。海底撈秉承誠信經營的理念，以提升食品品質的穩定性和安全性為前提條件， 為廣大消費者提供更貼心的服務，更健康、更安全、更營養和更放心的食品。

海底撈是一家迎向挑戰、充滿活力朝氣的公司，重視每一位員工的發展，積極培育人才；定期實施教育訓練、安排一系列專業課程，創造員工最大價值；在管理上，宣導雙手改變命運的價值觀，為員工創建公平公正的工作環境，實施人性化和親情化的管理模式，提升員工價值，再次熱誠歡迎您加入我們的行列，共同成長、攜手邁向國際化。

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兼職 – 服務員（2名）

時薪：MOP 65-75

• 工作時間：12:00-16:00或18:00-22:00。

兼職 – 生日小管家（2名）

時薪：MOP 75-80

• 工作時間：17:00-22:00

• 要求：開朗外向形象好，會簡單手勢舞，工作時間五六日晚上18:00-22:00

全職 – 服務員（1名）

時薪：MOP $13,000-20,000

• 工作時間：13:00-22:00

**以上職位經驗不拘，全職享有全勤獎 $500，通宵班津貼 $500**

優厚福利：

包醫療保險、餐食、員工就餐折扣、生日福利、滿 3 年享受子女教育補貼、優秀員工享績效獎金和分紅，更多福利詳情可面試諮詢。

申請方式：

有意者可將個人履歷電郵至：amhr@haidilao.com，標題請註明申請職位。

WYNN PALACE (MACAU) 澳門永利皇宮招聘

數碼轉型主任 Supervisor - Digital Transformation (4052BR)

主要職責

永利渡假村（澳門）有限公司致力於推動公司整體數位轉型。透過數位化資訊和自動化業務流程，提高團隊的整體效率和生產力，同時專注於業務成長。數位轉型團隊負責確保公司達到此目標，在公司內部領導並制定業務營運及客戶體驗的數位轉型策略，成為數位化和自動化的推廣者和實踐者。

職位介紹

• 負責所有數位化項目，從可行性研究、開發、實施到專案上線

• 消化可行性研究中的業務需求，並在必要時提供諮詢

• 需協調及與團隊有效地溝通，並確保項目能按時完成

• 管理及確保項目的品質

• 負定期監控流程自動化的狀況，並在必要時解決突發事件

職位要求

• 工作經驗：具最少三年資訊科技管理的工作經驗，具娛樂場或酒店業工作經驗者優先考慮

• 教育程度：電腦科學、商業資訊系統或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

• 技能 / 證書：

• 具備良好的 HTML、CSS、JSP、JavaScript、Java、SQL、API（JSON/RESTful）等程式設計經驗

• 擁有豐富的機器人流程自動化、工作流程引擎、智慧文件處理、OCR 和人工智慧技術的實務經驗

• 積極主動，能夠有效地領導團隊成員

• 對開發方法或解決問題具有較強的批判性思考能力

• 確保所有團隊成員了解專案進度、問題和行動事項

• 將業務需求轉化為可歸檔的工作，並與團隊成員溝通相關事宜

• 具文件管理能力，並向專案和相關人士展示啟動、里程碑更新和結束的最新情況

• 熟練使用 Power BI/Tableau 和 PowerPoint 進行簡報

• 具優秀的時間和專案管理技能，有能力根據關鍵績效指標決定優先順序

• 熟練使用 MS Visio 建立業務工作流程圖

• 具備遵循 SOX、PCI、MICR 和 MCSL 的經驗者優先

Job Purpose

Wynn Resorts (Macau) S.A. has a vision on moving forward to digitally transform its operation throughout the company. By digitizing information and automating business process, we increase the overall efficiency and productivity of teams while focusing on growing our business. Digital Transformation team is dedicated and responsible to ensure the company is going to attain this goal. Lead and strategize digital transformation in both business operation and customer experience in the company. Be a digitization and automation evangelist and practitioner in the company.

Key Responsibilities

• Responsible for all Digital projects, from feasibility study, development, implementation, to project go-live

• Digest the business requirements from feasibility study and give development advisory when necessary

• Coordinate and communicate team performance to ensure deliverables are on time

• Govern the established standards and ensure delivery quality

• Keep routine monitoring on the healthiness of process automation and resolve incidents if necessary

Competencies and Requirements:

• Experience: Minimum 3 years working experience in IT supervisory role. Experience in Entertainment/Hospitality industry is an advantage.

• Education: Diploma/Degree holders in Computer Science, Business Information Systems, or related disciplines.

• Language Ability: Proficient written and spoken communication skills in English and Chinese Cantonese and Mandarin.

• Skills:

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, SQL, API (JSON/RESTful), etc.

• Excellent hands-on experience with Robotic Process Automation, Workflow Engine, Intelligent Document Process, OCR, and AI technologies.

• Design, develop, and implement integration between automation tools and application.

• Self-motivated and be able to lead team members.

• Strong critical thinking on development approach or resolving issues.

• Keep all team members on track and informed on status, issues, and action items.

• Translate business requirements into archivable tasks and communicate back to team members.

• Manage documentation for and present updates on Kick-off, Milestone Updates, and Closure to projects and stakeholders.

• Proficient in using Power BI/Tableau and PowerPoint for presentations.

• Excellent time and project management skills, ability to prioritize with proven KPI.

• Proficient in using MS Visio for creating business workflow diagram.

• Experience in compliance with SOX, PCI, MICR and MCSL.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會計及固定資產助理會計 Assistant Accountant - General Ledger and Fixed Assets Accounting (3870BR)

主要職責

• 須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。

職位介紹

• 負責整理有關會計收支記錄，準備財務報表和銀行對帳等工作

• 檢查財務記錄並處理不一致之賬項記錄

• 協助會計及固定資產部的日常運作

• 更新並準備月結財務報表

• 須同時妥善管理及處理多個項目

職位要求

• 工作經驗：於大型機構從事會計或應付賬工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：持有會計相關證書者優先考慮

• 語言能力：能書寫及操流利廣東話及英語

• 電腦應用：熟識 Ms Office 軟件操作(中英文版本)和會計軟件應用

Job Purpose

Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation

Key Responsibilities

• Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.

• Investigate any discrepancies in accounts balances and generate financial reports

• Assist in the smooth operation of the General Ledger office

• Update and prepare monthly reports

• Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner

Competencies and Requirements

• Experience: Previous General Ledger or Accounts Payable experience in a large organization

• Education: Secondary school diploma

• Knowledge/Certificates: Accounting certificates an advantage

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲市場推廣主任 Officer - Food and Beverage Marketing (2902BR)

主要職責

執行公司日常食品和飲料營銷舉措和計劃； 管理經理分配的項目。 支持內部和外部溝通策略，管理餐飲團隊的每日簡報，並協調促銷活動和營銷活動。

職位介紹

• 支持餐飲市場推廣高級經理執行和啟動餐飲營銷計劃。

• 準備由餐飲營銷團隊發起的工作簡報，在經理的指導下及時、專業地傳達所有餐飲促銷活動。

• 協調 WM/WP 餐飲團隊的工作簡報，並在向創意/數字營銷/多媒體團隊匯報藝術品或社交內容開發之前整合準確的信息。

• 與文案機構密切合作，撰寫、編輯、校對和分發營銷材料和促銷材料的內容。

• 與採購團隊合作，提供抵押品規格、材料要求和訂單數量，以便從供應商處獲取印刷抵押品的報價並管理交付時間表。

• 與管理層合作，根據公司戰略和目標受眾制定和實施營銷計劃以及各種單獨的活動。

• 支持經理提供流量控制、狀態和績效報告，以供管理審查和跟踪。

職位要求

• 工作經驗： 至少 3 年溝通職位相關經驗

• 知識/證書：

• 較強的溝通和人際交往能力，能夠進行創造性思考

• 精通 Microsoft Office、內容管理系統、印刷媒體和社交媒體平台

• 在向合作夥伴通報情況、時間管理和績效分析方面具有良好的執行力

• 教育程度：傳播學、新聞學或相關領域的學士學位

• 語言能力：良好的英語、粵語和普通話書面和口語能力

• 電腦應用：

• 擅長 MS Office 和 Photoshop

• 了解現有的社交媒體平台和在線評論網站，以便為這些平台提供內容管理。

Job Purpose

Execute company’s daily food and beverage marketing initiatives and programs; manage certain projects assigned by manager. Support internal and external communications strategy, manage daily briefing from F&B team, and coordinate promotional events as well as marketing campaigns.

Key Responsibilities

• Support Senior Manager – Food and Beverage Marketing to execute and launch F&B marketing initiatives.

• Prepare job briefing which initiate by F&B Marketing team, communicates all F&B promotions in a timely and professional manner with manager’s guidance.

• Coordinate job brief from WM/WP F&B team and consolidate accurate information before debrief to creative/ digital marketing/ multimedia team for artwork or social content development.

• Work closely with copywriting agency to write, edit, proof reading and distribute content for marketing material and promotion collateral.

• Work with procurement team to provide collateral specification, material requirements and order quantity in order to get the quotes from vendors for printing collaterals and manage delivery timeline.

• Collaborate with management to develop and implement marketing plan as well as various individual campaign based on company strategy and target audience.

• Support manager on traffic control, status and performance report for management review and tracking.

Competencies and Requirements

• Experience: Minimum 3 year of relevant experience in a communications role.

• Knowledge/Certificates:

• Strong communication and interpersonal skills and be able to think creatively.

• Proficient in Microsoft Office, content management systems, print media and social media platforms.

• Good execution on briefing partners, time management and performance analysis.

• Education: Bachelor’s degree in Communications, Journalism, or related field.

• Language Abilities: Good written and spoken English, Cantonese and Mandarin

• Computer Skills:

• Good at MS Office and Photoshop

• Aware of existing social media platforms and online review sites in order to provide content management to those platforms.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Assistant Manager – Social Media (Contractor) 社交媒體副經理 (合約員) (4330BR)

主要職責：負責國際市場社交媒體內容和營運的規劃和成功執行。

職位介紹

• 支持社交媒體總監制定並實施整體社交媒體內容和運營策略，以確保永利在社交媒體領域處於並保持市場領先地位

• 領導及開發符合公司戰略目標的社交媒體內容

• 定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作

• 計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利

• 與各個內部部門就內容創建和材料準備進行協調和溝通

• 管理和支持代理機構製作超出預期的創意和高質量內容

• 管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作

職位要求

• 工作經驗： 具最少4 -5年在數位行銷、平台運營、數據分析及社交媒體活動管理的經驗。具奢侈品牌、設計、藝術與文化以及酒店業的工作經驗者優先考慮。

• 教育程度： 具學士學位畢業或以上程度

• 技能 / 證書：

• 了解社交媒體平台及這些平台所帶來的市場機會

• 具備良好的文案寫作和審美分析能力

• 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：

• 精通在線設計、視頻編輯工具、桌上出版及MS Office

• 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the international market

Key Responsibilities

• Support social media Director to formulate and implement an overall social media content and operation strategy to ensure that Wynn has a top-notch presence in the social media landscape and stays ahead of the market

• Lead the effort to develop social media content in alignment with the company’s strategic objectives

• Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts

• Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties

• Liaise with various internal departments on content creation and material preparation

• Manage and support agencies to produce creative and quality content that beats expectations

• Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities

Competencies and Requirements

• Experience: Minimum 4 - 5 years of relevant experience, Experience in digital marketing, platform operation, data analysis, managing social media campaigns. Experience working in luxury brands, design, art and culture, and hospitality is a plus

• Education: bachelor’s degree or above

• Knowledge/Certificates:

• Knowledge of popular social media platforms and the marketing opportunities these platforms present

• Strong copywriting skills and strong sense of aesthetics

• Language Ability: Good written and spoken in English, Mandarin, and Cantonese

• Computer Skills:

• Proficient in the use of online design and video editing tools, desktop publishing and MS Office

• Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.

如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)

主要職責：創建和製作動態圖形設計、動畫和視頻項目

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少1-2年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.

Job description

• Responsible for creating 2D and 3D motion graphic and animation, video editing and post production

• Creative thinking and storyboard creation for animation, photo and video production

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creativity and in line with the Company brand standard

Competencies and Requirements:

• Experience: 1 - 2 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

值班工程師 Duty Engineer

主要職責

• 確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消

• 防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽技術經理 Manager - Audio Visual

主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。

職位介紹

• 經常檢查餐廳和度假村內活動以監視 AV 設置和輸出

• 根據各部門的要求，規劃視聽活動的操作和維護要求

• 評估視聽需求及監控經營用品和設備需求的庫存

• 開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全

• 通過發現問題並實施適當的解決方案來解決系統和設備問題

職位要求

• 工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)

• 技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識

• 教育程度：學士學位或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢

Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.

Key Responsibilities

• Inspect outlets and events frequently to monitor AV setup and output

• Plan the operation and maintenance requirements of AV activities based on departments’ requests

• Evaluate AV requirements and manage the inventory of operating supplies and equipment needs

• Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety

• Solve systems and equipment issues by identifying problems and implementing appropriate solutions

Competencies and Requirements

• Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems

• Education: Bachelor degree or above

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡師 Barista

主要職責

• 以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。

職位介紹

• 為每位賓客提供高品質的咖啡出品和服務

• 以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議

• 確保所有硬件設備，吧台設備保持清潔及衛生

• 培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客

職位要求

工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗

• 技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮

• 教育程度：中學畢業或同等程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉 MS Office 電腦軟件操作優先考慮

Job Purpose

• Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.

Key Responsibilities

• Prepare high quality coffee for guests, including non-alcoholic drinks

• Clean and tidy the coffee station and equipment frequently

• Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction

• Educate F&B Staff about different beverages and coffee and how to serve them

Competencies and Requirements

• Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage

• Education: Secondary school or equivalent

• Language Abilities: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Knowledge of MS Office an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

代客泊車員 Valet Attendant - Bell, Door & Valet

主要職責：須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。

職位介紹

• 須遵守交通規則並安全駕駛

• 安全及妥善地停泊賓客的車輛

• 小心保管車輛的鑰匙

• 須履行高級代客泊車員所委派的工作

職位要求

• 工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳

• 技能 / 證書：持有效澳門駕駛執照

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及普通話；懂英語者優先考慮

• 電腦應用：基本程度

Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.

Key Responsibilities

• Drive vehicles safely and follow traffic regulations

• Park guests’ cars safely and properly

• Secure the keys of parked cars

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements

• Experience: Minimum 2 years of driving experience; 1 year customer service or valet parking experience preferred

• Knowledge/Certificates: Valid Macau driving license

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳服務聯絡員 Butler Dispatch Agent - VIP Services

主要職責

• 負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。

職位介紹

• 須處理從其他部門和賓客的司膳服務請求

• 記錄每天所收到的電話

• 須與賓客服務中心協調溝通，以便及時瞭解賓客所需

• 保持客人的偏好結構和記錄他們的喜好

• 須透徹瞭解整個渡假村的設施及服務

• 須協助及執行高級司膳員所委派的工作

職位要求

• 工作經驗：曾於五星級酒店任職客户服務工作者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操寫流利英語、廣東話及普通話

• 電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮

Job Purpose

• Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.

Key Responsibilities

• Handle requests for butler services from other departments and guests

• Record the number of calls received daily

• Coordinate with the Guest Services Centre to satisfy guests’ requests

• Maintain guests’ preference profiles and track their likes and dislikes

• Know and understand all the resort’s facilities and services

• Assist and perform duties assigned by the Lead Butler

Competencies and Requirements

• Experience: Previous guest service experience in a 5-star hotel an advantage

• Education: Secondary school diploma or above

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務碼頭/酒店代表 Pier / Hotel Representative - Limousine Services

主要職責：須負責賓客從港澳/北安客運碼頭到酒店的交通安排，並提供友善及有效的服務以確保能令賓客感到滿意。

職位介紹

• 在港澳碼頭及北安客運碼頭歡迎及歡送賓客

• 在碼頭地點舉起永利皇宮的招牌以及推廣公司的接送服務

• 引領賓客乘坐穿梭巴士，轎車或出租汽車

• 清楚了解度假村內的所有設施和服務

• 保持有關公司的最新消息，事件及活動等，並向賓客提供有用資訊及指示

職位要求

• 工作經驗：具最少一年於五星級度假村從事客戶服務的工作經驗

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及英語；憧普通話者優先考慮

Job Purpose: Assist guests arriving at the Macau and Taipa Ferry Terminals with transportation to the hotel. Provide friendly, efficient service and ensure the highest level of guest satisfaction.

Key Responsibilities

• Welcome guests upon their arrival and farewell them at the Macau and Taipa Ferry Terminals

• Hold up Wynn Palace signage at the arrival terminal and promote our transportation services

• Usher guests to shuttle bus, limousine or car rental

• Know and understand all the resort’s facilities and services

• Stay up-to-date about Company news, events and activities and provide useful information and directions to guests

Competencies and Requirements

• Experience: Minimum 1 year of customer service experience in a five-star resort

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and English; Mandarin an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

豪華轎車司機 Limousine Chauffeur

主要職責

須安全及迅速地接送賓客到澳門各地點，並為賓客提供專業及有禮的服務，並保持風度以為賓客提供個性化的服務。

職位介紹

• 負責安全及迅速地接送賓客到澳門各地點

• 如有需要，可與賓客了解及分享有關酒店的細節，澳門旅遊景點及活動等

• 依照交通和停車規則，判斷交通及路面情況

• 為賓客提供便利的設施，準備充足的水和毛巾

• 須時常保持轎車的清潔

• 熟悉勞斯萊斯和豐田的性能和特點

職位要求

• 工作經驗：具最少 3 年的駕駛經驗，駕駛豪華轎車者優先考慮；對於駕駛所有尺寸的轎車有信心；從事於五星級酒店的客戶服務工作經驗者優先考慮

• 技能 / 證書：持有效澳門駕駛執照；詳細了解澳門的街道和景點；具優秀的豪華汽車知識

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利廣東話，普通話及一般英語溝通

• 電腦應用：對互聯網，衛星導航及智能手機有基本認識

Job Purpose

• Drive guests to and from destinations in Macau safely and promptly. Provide professional and courteous service to all guests. Demonstrate poise and deliver personalized service at all times.

Key Responsibilities

• Transport guests to and from various locations in Macau safely and promptly.

• Able to explain and recommend resort information, Macau attractions and activities.

• Follow all driving rules and traffic regulations, review and study traffic conditions.

• Prepare daily amenity. Ensure water and towels are fully stocked.

• Ensure the cleanliness of the vehicles at all times.

• Knowledgeable with Rolls Royce and Vellfire’s mechanism and special features.

Competencies and Requirements

• Experience: Minimum 3 years of driving experience, with limousine driving an advantage; confident with driving all sedan sizes; previous guest service experience in a 5-star hotel an advantage

• Knowledge/Certificates: Valid Macau drivers’ license; detailed knowledge of Macau streets and attractions; excellent luxury vehicle knowledge

• Education: Secondary school or above

• Language Ability: Fluent Cantonese, Mandarin and conversational English.

• Computer Skills: Basic knowledge of internet, GPS and smartphone.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

品牌主任 Officer - Brand Marketing (ID:1047BR)

主要職責

• 負責所有品牌與廣告活動的順利執行，確保與公司品牌策略的一致性。此職位需要仔細校對推廣資料，並協調推廣活動的相關事務。

職位介紹

• 負責日常推廣活動的執行，並向管理層提交日常進展報告。

• 負責以高標準的溝通能力，並在及時的時間內完成工作。

• 與創意及多媒體團隊協調，介紹並聯繫即將推出的娛樂場推廣活動。

• 支援品牌經理推動大型活動計畫，並為娛樂場營運、會藉、推廣營運及項目策劃等不同部門提供協調與支援。

• 負責娛樂場導向標誌的規劃與執行，包括撰寫內容、校對資料，以及提出新的傳播建議供管理層審核。

• 協助推行行銷策略與活動，提升公司品牌知名度及營收。

• 維護專案資料庫及預算報告，確保資料的完整與準確。

• 具備良好的行政管理技能（如報告撰寫、簡報製作及高效處理發票）。

職位要求

• 工作經驗：具至少 2-3 年相關工作經驗

• 教育程度：具市場營銷、傳播、酒店或相關專業的學士學位。同時具備創意設計與製作知識者優先

• 語言能力：具良好的廣東話、普通話及英文書寫和口語能力

• 電腦技能：熟識 MS Office 電腦軟件操作和精通中英文文書處理

Job Purpose

• Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events

Key Responsibilities

• Responsible for daily promotional operations and prepare regular reports for management.

• Responsible for delivering work to a high communication standard and within a timely manner.

• Introduce and liaise upcoming casino promotions with Creative and Multimedia team.

• Assist the manager in driving large-scale campaign efforts and provide coordination support between different business units, including Casino Operations, Club Marketing, Campaign Operations, and Special Events.

• Coordinate and execute the casino directional signage plan, including writing, proofreading, and suggesting new communications for all casino touchpoints for management approval.

• Assist in implementing marketing plans and campaigns to increase awareness and profitability for the company.

• Maintain project compendium and budget reports.

• Strong administrative skills, including report generation, PowerPoint creation, and efficient invoice processing.

Competencies and Requirements

• Experience: Minimum of 2-3 years related experience

• Education: Bachelor’s degree in marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage

• Language Ability: Good written and spoken Cantonese, Mandarin and English

• Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

MACAU SLOT 澳門彩票有限公司招聘

澳 門 彩 票 有 限 公 司 創 建 於 1 9 8 9 年 ，為 亞 洲 首 間 合 法 之 足 球 及 籃 球 博 彩 彩 票 專 營 公 司 ， 業 務 主 要 是 為 本 地 及 海 外 客 戶 提 供 足 球 及 籃 球 博 彩 服 務 。

Betting Operation Department 投注營運及監控部

• 賽事資料組文員

► 了解詳情 DETAILS

賽事資料組文員

Customer Service Department 客戶服務部 (歡迎在讀大學生應徵)

• 時薪客戶服務助理 (兼職)

► 了解詳情 DETAILS

時薪客戶服務助理 (兼職)

Cashbetting Department 現金投注部 (歡迎在讀大學生應徵)

• 時薪票務助理(兼職)

► 了解詳情 DETAILS

時薪票務助理(兼職)

Internal Audit Department 內部審核部

• IT Audit Manager(資訊科技審計經理)

► 了解詳情 DETAILS

Information Technology Development Department 資訊科技發展部

• 高級程式員

► 了解詳情 DETAILS

• 程式員

► 了解詳情 DETAILS

• Business Analyst

► 了解詳情 DETAILS

Sales & Marketing Department 營銷及市場推廣部(歡迎在讀大學生應徵)

• (短期)時薪宣傳及推廣員

► 了解詳情 DETAILS

(短期) 時薪宣傳及推廣員

APPLICATION 申請方式：

有意者請前往本司官網 https://www.macauslot.com/hr/hr_post_list.php.填寫申請表格。

記得點擊 "職位空缺" 申請職位，本司職員會盡快處理您的申請。

如有任何疑問，歡迎致電 8988 9688 查詢。

*個人資料絕對保密，只作招聘用途。

智達顧問有限公司澳門招聘

智達顧問有限公司誠聘 SMARTER – CONSULTANCY COMPANY LTD. RECRUITMENT

土木工程師 CIVIL ENGINEER

• 需持有澳門居民身份證

• Macau ID Holder

• 具澳門土地工務局註冊土木工程師資格

• DSSCU Registered Civil Engineer

• 最少10年或以上地盤施工/監理或編製計劃相關工作經驗

• At least 10 years site construction /supervision experience or structural design relevant experience

• 可書寫及操流利英語優先

• Fluent in written and spoken English is an advantage

建築師 ARCHITECT

• 需持有澳門居民身份證

• Macau ID Holder

• 具澳門土地工務局註冊建築師資格

• DSSCU Registered Architect

• 具1-2年或以上商舖/牌照入則經驗，具賭場入則經驗優先考慮

• 1-2 years relevant experience, statutory submission experience of Hotel/Casino field is an advantage

• 熟悉AutoCAD、Photoshop、SketchUp、3D MAX等軟件應用

• Proficient in AutoCAD, Photoshop, SketchUp, 3D MAX etc.

繪圖員 DRAFTSMAN

• 需持有澳門居民身份證

• Macau ID Holder

• 具大專畢業或以上程度或持有相關專業證書

• Degree holder or equivalent qualification

• 具3-5年或以上入則繪圖相關經驗，具土木及建築經驗優先考慮

• 3-5 years relevant experience, civil and architectural experience is an advantage

• 熟悉AutoCAD、Photoshop等軟件應用

• Proficient in AutoCAD, Photoshop etc.

機電/電機工程師 MEP/ELECTRICAL ENGINEER

• 需持有澳門居民身份證

• Macau ID Holder

• 具澳門土地工務局註冊機電/電機工程師資格

• DSSCU Registered MEP/Elec. Engineer

• 最少3年或以上地盤施工/監理或編製計劃相關工作經驗

• At least 3 years site construction/supervision or design relevant experience

• 可書寫及操流利英語優先

• Fluent in written and spoken English is an advantage

土木/機電工程監察員 CIVIL/E&M INSPECTOR

• 需持有澳門居民身份證

• Holder of Macau ID

• 最少10年或以上工程監察相關經驗

• At least 10 years relevant experience

助理工程師 ASSISTANT ENGINEER

• 需持有澳門居民身份證

• Macau ID Holder

• 取得土木工程/機電工程/電機工程/機械工程之學士學位證書未滿3年

• Civil/E&M/Electrical/Mechanical Degree holder, and a fresh graduate with under 3 years of experience

申請方式：

有意者請將個人履歷電郵至：smarter@macau.ctm.net

Interested parties please email your full resume to: smarter@macau.ctm.net

安德魯澳門招聘

隨着本公司業務發展，現誠邀你加入我們團隊一展所長！

公司網址︰www.lordstow.com

I. 店舖 / 餐廳

1. 經理

要求：

• 大專或以上程度

• 具領導及管理技能

• 具有3年或以上的餐飲管理經驗

• 具相關合資格的管理或領導技巧優先考慮

• 良好中英文溝通

職責：

• 引領團隊並管理店舖的日常運作

• 存貨控制管理

• 店舖衛生管理

• 編制上班工作時間表

• 提供在職培訓

• 提供優質顧客服務

2. 副經理

要求︰

• 具領導及管理技能

• 具有3年或以上的餐飲管理經驗

• 具相關合資格的管理或領導技巧優先考慮

• 良好中英文溝通

職責︰

• 協助經理及管理店舖的日常運作

• 存貨控制管理

• 店舖衛生管理

• 提供在職培訓

• 提供優質顧客服務

3. 主管

要求︰

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責︰

• 監督店舖的日常運作

• 銷售及收銀

• 維持店舖整潔

4. 主廚

要求︰

• 五年以上西餐管理經驗

• 具相關合資格的管理或領導技巧優先考慮

職責︰

• 管理廚房，對日常運作負全部責任，根據公司的要求，領導團隊成員對如何執行任務給予明確的分配、指導和鼓勵。

• 以身作則，監督下屬並提供指導和領導。

• 時刻保持紀律嚴明

5. 副主廚

要求︰

• 三年以上西餐管理經驗

職責︰

• 協助主廚以及在他／她缺席時支援廚房的運營，並支援廚房團隊，確保所有要完成的任務盡可能順利進行。

• 以身作則，為您的下屬和後台團隊提供監督，指引和領導。

• 培訓員工 。

6. 咖啡店助理

要求：

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責：

• 銷售及收銀

• 維持店舖整潔

II. 工場

1. 件工

要求：

• 體健

• 具相關經驗優先考慮

職責：

• 人手捏制蛋撻皮

2. 工場助理

要求：

• 體健

• 不介意體力勞動

• 具職業安全概念優先

職責：

• 協助工場的清潔及搬運工作

• 協助麵包師完成生產計劃

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以上，會因應工作崗位及空缺，工作地點而有不同，包括︰路環市區、路氹區、氹仔區和澳門區，詳細可於預約時查詢。

************************************************************************

全職僱員可享有以下福利：

• 有薪年假 12 天

• 每週例假

• 法定有薪假期

• 每年雙糧

• 推薦獎金

• 良好晉升機會

• 醫療福利

• 膳食津貼

申請方式：

歡迎有意者於辦公時間上午 10:00 時至下午 6:00 時致電 2888 2355 李小姐 / 鄧小姐查詢。

或電郵至 hra@lordstow.com，請註明申請職位。

澳門建築材料及工程公司誠聘

Project Coordinator / Sales Coordinator

工作範疇：

• 負責工程協調

能力要求：

• 大專畢業，具一年或以上工作經驗

• 有設計或地盤工作經驗者優先

• 熟悉MS Office

• 熟悉AutoCAD

• 中英文程度良好

Marketing Executive

工作範疇：

• 整理建築材料方案

• 協調工程及產品推廣

能力要求：

• 大專畢業，具一年或以上工作經驗

• 有建築或設計經驗者優先考慮

• 對MS Office軟件熟練

• 流利廣東話，普通話和英語，工作細心

申請方式：

皇朝區工作，有意者請將履歷、近照、要求待遇等電郵至 newpost.mo@gmail.com。