四大設施管理有限公司招聘

About Us

Big Four Facilities Management Co. Ltd. (BFFM) is established in 2011 by professionals with extensive experience in facilities management. The primary focus is to provide professional operation and maintenance (O&M) service, facilities management service, engineering service, contracting service, quality assurance consultancy service etc so as to satisfy the ever-expanding demand and fast-growing market in Macau.

Know more about us: http://www.bigfour.com.mo/facilities/

兼職問卷調查人員

時薪：MOP80 /小時

• 崗位要求：在讀或已畢業大學生

• 工作內容：走訪澳門餐飲商戶，進行問卷調查及資料收集

• 上班時間：每日上班最少6小時, 每星期上班最少30小時

木工技工

要求和職責：

• 門、窗、木門框、木間隔、天花木造、木櫃、傢俬損壞維修、更換木  料配件、局部改裝小工程

• 突發損壞緊急搶修（如門鎖木框崩裂、天花墜板）

• 定期巡查項目木製設備狀況、保養手動工具

• 2 年以上裝修 / 設施保養木工經驗

• 需持有職安卡

油漆技工

要求和職責：

• 牆身、天花剝灰、發霉、滲水位置局部批灰補平、打磨補油

• 牆面、金屬欄杆、門框、鐵架防鏽補油、局部翻新油漆

• 定期巡檢牆面漆面老化，安排分批翻新；施工做好傢俬、地面遮蓋保護

• 2 年以上裝修 / 物業保養油漆經驗

• 需持有職安卡

泥水技工

• 洗手間、公共區域地磚、牆磚鬆脫、裂損起磚重鋪

• 地面水泥坑洞、樓梯缺角、牆身批盪脫落修補找平

• 日常巡檢各區泥水構件損壞，進行維修保養

• 2 年以上物業 / 設施保養泥水經驗

• 需持有職安卡

雜工

要求和職責：

• 小學程度或以上

• 體格強健、刻苦耐勞

• 有責任心

• 接受輪班工作

機電當值工程師/主管

要求和職責：

• 確保項目設備已安排定期檢查保養

• 監督技術員落實執行設備保養計劃及日常維修，包括空調通風系統、配電系統、機械設備等

• 支援及協助上級指派的任務

• 需輪班工作

• 具備獨立判斷力，能在大型項目環境下冷靜處理工作及突發事故

• 具10年以上機電設備維護經驗及至少5年帶班/領班經驗

• 具大型項目機電設備維護經驗優先考慮

• 持有電工證及相關牌照優先考慮

機電技術員

要求和職責：

• 具 1 - 2 年以上相關經驗

• 負責空調、 通風、 製冷、 供冷和供暖系統、冷水機組或鍋爐系統操作、保養和維修服務

• 提供機械、管道、排水、電氣及特低電壓系統的保養維修服務

• 良好粵語；一般英語；懂讀寫中文；略懂讀寫英文

• 持有職安卡及汽車車牌

• 接受輪班工作、持有電工證，可即時上班優先

Assistant Engineer

Requirement and Responsibilities:

• Degree or Advanced Diploma in Mechanical, Electrical or other rated discipline

• To assist in planning and execution of projects with mechanical or electrical works

• To assist in preparing tender document, tender drawings and contracts

• To work closely with external consultants, E&M Engineers, and also including contractors, vendors and suppliers

• Good command in spoken and written of Chinese and English

• Working knowledge in PC skills and use of AutoCAD, all MS Office applications etc

Administrative Assistant

Requirements and Responsibilities:

• Secondary graduated or above

• Macau ID holder

• 1-2 years of relevant experience

• Proficiency in MS Office

• Good command of spoken and written English and Chinese

• Basic office and admin work

• Driving license is preferred

• Independent, well-organized, responsible, initiative and pleasant personality

Mechanical / Electromechanical Engineer

Job Requirements:

• Bachelor’s degree or above in Mechanical / Electromechanical Engineering.

• Fluent spoken and written English and Chinese.

• Proficient in operation of electromechanical equipment and troubleshooting of common faults, including power supply and control circuits.

• Able to work independently and responsible.

• Basic PLC programming skills.

• Minimum 3 years’ experience in maintenance of mechanical or electromechanical equipment.

• Candidates with experience in electromechanical equipment maintenance for large-scale projects will be given priority.

• Holders of a Registered Mechanical / Electrical Engineer License in Macao will be given priority

• Holders of an electrician certificate and a private car driving license are preferred

Responsibilities:

• Manage equipment of assigned projects.

• Ensure implementation and execution of regular maintenance works.

• Provide on-site supervision and necessary technical support for site operations

• Prepare incident reports

• Conduct regular technical discussions with clients

IT Engineer

Requirement and Responsibilities:

• Degree or Advanced Diploma in computer science or other rated discipline

• 2 years or above working experience on construction project

• Handle in planning and execution of projects with IT, UPS and BMS

• •Experience server back-up / mirror / recovery

• To work closely with external consultants and specialists including contractors and suppliers

• Excellence working knowledge in software, such as MS Project, AutoCAD and MS Office

• Good command in spoken and written of Chinese and English

• Hand-on and possess good problem-solving skills

申請方式 APPLICATION：

有意者請將個人履歷及薪酬待遇發送至： bffm.hr@bigfour.com.mo 或致電 +853 8898 2277 ，所收集的個人資料只作招聘用途。

*本公司提供良好事業發展機會及福利待遇。我們正期待著您的加入！

Ecolab Limited 藝康有限公司澳門招聘

About Ecolab

A trusted partner for millions of customers, Ecolab (NYSE: ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life. Building on a century of innovation, Ecolab has annual sales of $15 billion, employs more than 48,000 associates and operates in more than 170 countries around the world.

Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use. Ecolab’s innovative solutions improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets.

www.ecolab.com

關於藝康集團

ECOLAB藝康集團（美國紐約證券交易所代碼：ECL）是全球數以百萬計的客戶值得信賴的合作夥伴，也是全球可持續發展的領導者，積極提供水、衛生和感染預防解決方案和服務，致力保護人們和地球資源，對生命的影響息息相關。經過一個世紀創新，我們的年銷售額達150億美元，全球48,000多名員工，業務遍及170多個國家。

我們提供科學引領的先進解決方案、運用數據的前瞻力，結合世界一流的服務，全面為客戶促進食品安全，清潔和安全的環境，優化水資源和能源應用。創新的解決方案大大提高食品、醫療保健、生命科學、酒店和工業市場客戶的運營效率和可持續性。

藝康集團(中文網頁)：https://zho.ecolab.com/about

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設備維修員

工作內容：

• 外勤工作，為客戶及銷售團隊提供全面技術支援

• 負責清潔器材安裝維修、日常保養工作，包括洗碗碟機、產品分配器等

職位要求：

• 中學程度，具相關器材維修經驗者優先

• 具澳門維修電工中級證或內地2至3級電工維修證，須包括安裝或排除故障課程內容等

• 具有電路板維修／各種設備獨立維修能力／大型焊接工程的經驗者優先

• 良好客戶服務態度

• 具澳門駕駛車牌照優先

待遇及福利：

• 雙糧、酌情性花紅、技能進修資助、綜合醫療保險（包括配偶及子女）、年度體檢計劃、交通津貼等

日班/夜班(全職)滅蟲服務專員

工作內容：

• 提供滅蟲服務給酒店或餐廳集團的客戶

• 為客戶提供預防及根治蟲患或鼠患的建議

• 制定客戶服務報告並與客戶講服務結果

職位要求：

• 高中畢業

• 流利粵語及基本普通話能力，略懂英語更佳

• 懂得使用智能電話或電腦程式優先

• 待人有禮，有責任感及願意學習綜合害蟲防治行業

全職員工待遇及福利：

• 雙糧及酌情性花紅，車資/駕駛津貼，有薪年假，綜合醫療保險，技能進修資助及良好晉升機會

• 無須輪班工作

應聘方式：

有意者可將個人履歷及薪酬待遇發送至：hr.hk@ecolab.com

所有收集的個人資料只作招聘用途。

Service Specialist (SVSP)

工作職責：

• 為酒店、餐廳及其他商業客戶提供專業蟲害防治服務；

• 進行現場檢查及風險評估，識別潛在蟲害問題；

• 撰寫服務報告，並向客戶講解檢查結果及改善建議；

• 為客戶提供預防及根治蟲患、鼠患的專業方案；

• 與客戶保持良好溝通，協助提升環境衛生及食品安全水準。

入職要求：

• 學士學位或以上學歷；植物保護，城市昆蟲，生物科學、環境科學、公共衛生或相關學科優先；

• 具良好溝通及客戶服務技巧；

• 具分析及解決問題能力；

• 能獨立工作及具團隊合作精神；

• 應屆相關學科畢業生亦歡迎申請。

Sales Director, HK & Macau
銷售總監 - 港澳地區

Key Job Responsibilities

This role is responsible for maintaining global/key account relationship, growing business for the market.

• Create values for customer by offering professional product technical applications advice, field test design etc.

• Drive new product / innovation programs to implement business strategies and conduct customer/trade presentations.

• Partner Corporate Account Team and Field Sales Team to retain, grow and gain business.

• Support Field sales and service team for technical knowledge and troubleshooting, primarily through the support of training and rolling out of new products and technologies.

Education/Work Experiences

• Degree in Chemical or Mechanical preferred.

• 15 years+ direct global/key accounts sales, chemical or equipment technical experiences or R&D experiences.

• Proven experience in account management and leading MNC field sales and marketing team.

• Excellent Communication skills and Language Skills in both Chinese and English

• Outstanding sales track records

• Deep and professional knowledge on Ecolab dispensing systems and dishwashing machines.

• Strong capabilities on project management.

Technical Service Manager, HK & Macau
資深技術支援服務經理 - 港澳地區

Key Job Responsibilities

• Leverage technical knowledge and practice experience on products and systems to develop and promote Ecolab’s leadership in market and drive profit growth.

• Identify customer and market opportunities and develop plans with field sales and service team.

• Support Technician Team and develop/implement strategies to provide cost-effective, consistent and reliable technical services to sales team and customers that fulfilling on-going installation, maintenance and service agreements as well as business objectives.

Education/Work Experience:

• Degree in Chemical or Mechanical

• 15 years+ global accounts servicing, chemical or equipment technical support experiences

• in-depth and solid knowledge on various dispensing systems and dishwashing machines.

• Proven sales track records

• Excellent Communication skills and Language Skills in both Chinese and English

• Strong capabilities on project management

應聘方式：

有意應徵者，請將個人履歷及要求待遇電郵至：hr.hk@ecolab.com

所有收集的個人資料只作招聘用途。

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For more information about ECOLAB, please visit www.ecolab.com

All personal data provided by job applicants will be used for recruitment purpose only.

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APPLY NOW 快速預約面試：

所有收集的個人資料只作招聘用途。
All personal data provided by job applicants will be used for recruitment purpose only.

中國保安服務管理（澳門）有限公司招聘

中國保安服務管理（ 澳門 ）有限公司 (CHINA SECURITY SERVICE(MACAU) CO. LTD)成立於 2009 年。我司致力於發展澳門特別行政區保安服務等相關領域業務， 業務範圍包括： 為政府部門及私人機構提供保安守護、巡邏服務，為大型活動、體育比賽、展覽（示）會等提供臨時性保安服務等。

公司現有近 1000 名雇員，在澳門保安行業中名列前茅。公司擁有科學的管理、 嚴明的紀律和一流的服務。 在短期內樹立了高服務標準並受到了客戶單位的充分肯定和讚揚。

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保安員（200 名）

主要職責：

• 主要負責場所要求保安工作，維持秩序，分流及引導等工作，確保有關人士及財產安全。

任職要求：

• 持有澳門居民身份證，身體健康，小學或以上學歷證明及無犯罪記錄；

• 24小時輪班工作，全職或兼職可供選擇，適合供休閒一族

• 薪金面議

聯繫電話：2828 2211 周小姐，電郵：chinasecumacau@cssm.com.mo

或於週一至週五 9：00--17:30 親臨：澳門羅理基博士大馬路南光大廈 13 樓 C 座

閃躍澳門傳媒有限公司招聘

閃躍澳門傳媒，高德地圖授權代理商。我哋幫澳門餐飲、零售、服務類商戶做線上營銷。客戶可能係一間新口岸茶餐廳、一間美容院、一間手信店。佢哋唔缺一條靚片，佢哋缺一個可以持續帶客嘅內容系統。

我哋唔係 4A，唔係 MCN，唔係純拍片公司。我哋做嘅係：用內容＋數據，幫客戶搵到客、引到店、做到生意。

招聘通告：我們在找一個能把澳門小店拍成 IP 的人

商業短影音 IP 操盤手（全職）

如果你只想搵一份「跟稿剪片」嘅工，呢度可能唔啱你。

我哋要嘅係一個可以自己搵題、寫本、拍攝、剪接，並且對條片有冇人入店負責嘅人。唔係小編，唔係剪片師，係一個由 0 到 1 幫品牌創始人建立 IP 嘅操盤手。

你嚟到會做咩

• 同茶餐廳老闆傾半日，搵出佢間店真正值得拍嘅故事

• 寫出一個喺抖音、小紅書、影音號都跑得通嘅腳本

• 自己拿機拍，自己剪，自己睇數據

• 知道澳門邊個區旅客多、邊個時段本地客多、邊類內容會令內地客專程過關

• 緊貼時事：今日小紅書興咩、抖音咩題材跑得動、澳門發生咩事可以借勢，你要比客戶快一步

• 將一間普通店變成有記憶點嘅 IP

• 睇數據，唔係睇 Like，係睇搜尋、導航、到店、營業額

我哋要嘅人

• 有商業 IP 或個人品牌 IP 操盤經驗，唔係只做過個人 vlog

• 熟悉抖音、小紅書、影音號，講得出爆款規律，也知點解會爆

• 能獨立完成：選題 → 劇本 → 拍攝 → 剪接

• 懂 Marketing 同 Branding，知道內容點樣服務生意，唔係為拍而拍

• 了解澳門餐飲、零售、服務業嘅經營情況，或者願意落場學

• 粵語、普通話流利

• 有操作過「創始人 IP」或「品牌帳號」從 0 到 1 嘅經驗，優先

我哋唔要嘅人

• 作品集只有風景、婚禮、個人生活，冇商業帳號案例

• 只會等指令，唔會問「點解要拍呢條」

• 覺得爆款靠運氣，唔睇數據

• 唔願意同本地商家打交道，唔想學澳門文化

• 唔識粵語，或者唔想學

待遇

• 薪金：總收入可達 MOP 35,000+

• 年終獎金：視公司年度業績及個人表現，

• 有薪年假： 10 天 +【隨年資每年加一天，封頂 15天】

• 雙休，9 小時工作（含 1 小時午餐）

• 上班地點：澳門新口岸區

點申請

唔好只 send CV。send 呢三樣：

• 你操盤過嘅帳號：名稱、粉絲數、播放量、最好嘅一條片、商業成果

• 你寫過嘅腳本或成片，至少 3 條

• 用一段話答我：你覺得澳門餐飲零售做短影音，最難嘅係咩？點解？

電郵：info@leapmacaumedia.com（冇作品集唔考慮。合則約見。）

招聘通告：我們在找一個能把混亂變秩序的人

項目營運主任／經理（全職）

如果你只想做「跟進度、開會、填表」嘅 PM，呢度唔啱你。

我哋要嘅係一個可以同時管住澳門同內地團隊、客戶期望、政府合規同預算嘅人。你嘅工作唔係管理一個部門，而係確保每個項目由開始到交付都唔會爛尾。

你嚟到會做咩

• 統籌所有項目時程，確保商戶服務按計劃執行

• 調度設計、短影音、PR 等內地及澳門團隊資源

• 建立標準化作業流程，提升團隊效率

• 把關對外內容品質，確保符合政府合規要求

• 管理客戶關係，處理問題，確保滿意度

• 指導團隊撰寫政府執行報告

• 管控預算，對數字敏感

我哋要嘅人

• 2 年以上經驗，其中至少 1 年廣告／營銷公司項目管理經驗

• 熟悉澳門及內地社交媒體生態：FB、IG、小紅書、抖音

• 出色嘅溝通協調與多項目管理能力

• 對數字敏感，能管控預算

• 粵語、普通話溝通流利

• 有政府項目執行及報告撰寫經驗，優先

• 有跨境團隊協作經驗（澳門＋內地），優先

我哋唔要嘅人

• 只做過單一項目，唔識同時處理多條線

• 只會轉發郵件，唔會主動解決問題

• 唔識社交媒體，唔明內容團隊點運作

• 怕衝突，咩都話好，最後交唔到貨

待遇

我哋知道澳門請一個真係管到項目嘅人唔容易，所以唔會用一個連自己都唔信嘅價。

• 月薪：MOP 16,000–25,000（視經驗）

• 年終獎金：視公司年度業績及個人表現，

• 有薪年假： 10 天 +【隨年資每年加一天，封頂 15天】

• 雙休，9 小時工作（含 1 小時午餐）

• 上班地點：澳門新口岸區

點申請

send CV + 期望薪金 + 一段話：你點樣同時管 5 個以上項目而唔爆煲？

電郵：info@leapmacaumedia.com，合則約見。

銷售主任／市場營銷主任

上班地點：澳門新口岸區

時間：9小時(有1小時午餐休息)

月休：雙休

職責

• 內地廣告平臺商戶入駐和廣告投放，為商戶提供營銷合作方案；

• 通過電銷，上店拜訪等銷售方式，根據客戶需求，拓展新客戶；

• 負責市場資訊的收集

要求

• 有互聯網廣告營銷經驗或美容行業，其他零售行業客戶資源者優先；

• 形象好、氣質佳優先，歡迎應屆大學生應聘；

• 具備一定市場分析研判能力，具有較好的客戶溝通和商務處理水準，客戶服務意識佳

待遇

• 工資：MOP12000+高佣金提成+年終獎金【申請方式】

有意者請將履歷及期望薪金電郵至：info@leapmacaumedia.com，合則約見。

STEFANO RICCI 澳門招聘

The STEFANO RICCI Company was founded in 1972 by Florentine designer Stefano Ricci. Passionate about ties, he decided to cre-ate his own designs at a very young age. His creations were immediately received enthusiastically when he first participated in the Pitti Immagine Uomo fashion exhibit in Florence. In this international setting the STEFANO RICCI tie collection emerged thanks to the innovative, yet very classic nature of his patterns. Stefano Ricci had transformed the role of the tie from a simple accessory item to a real protagonist of menswear.

STEFANO RICCI 品牌是由佛羅倫薩設計師 Stefano Ricci 先生於 1972 年創立。 Stefano Ricci 先生從小就喜愛收集領帶，青年時代開始，便立志打造一個屬於自己的領帶王國。當他首次在佛羅倫薩的 Pitti Immagine Uomo 男裝盛會登場時，他的領帶作品立刻受到熱烈的迴響。他的第一個領帶系列，不僅運用了創新的 “褶皺” 設計，還運用了獨特而經典的佩斯利圖案，也因此 STEFANO RICCI 成功的將人們一直以來視領帶為配角的觀念，轉化成男裝中的主角。

Today, the brand is run by Stefano Ricci, his wife Claudia and his two sons, Niccolò (C.E.O.) and Filippo (Creative Director). They are more than ever committed to bringing Italian fashion to the world, with 43 boutiques internationally including Milan, Paris, Florence, Monte-Carlo, New York, Beverly Hills, Moscow, Kiev, Doha, Tokyo, Seoul, Singapore, Shanghai, Beijing and Macao.

如今，Stefano Ricci 先生與他的夫人 Claudia, 還有他兩個兒子 Niccolo (C.E.O) 與 Filippo (藝術總監) 全心致力於對品牌的提升，以及將原汁原味的意大利時尚推向世界。至今其精品店已覆蓋米蘭、巴黎、佛羅倫薩、蒙特卡羅、紐約、貝弗利山莊、莫斯科、基輔、多哈、東京、首爾、新加坡、上海、北京、澳門等 43 多個國際一線城市。

澳門門店地址：

• 澳門四季店：澳門望德聖母灣馬路四季酒店 1128 鋪

• 澳門凱旋門店：澳門新口岸皇朝區城市日大馬路 278 號

• 澳門永利皇宮店：澳門永利皇宮一樓

我們現誠邀對時裝零售有熱誠的人士加入我們的銷售團隊。

更多信息請登錄 Stefanoricci 的官方網站：www.stefanoricci.com

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合適求職者將享有優厚員工福利：

• 年終和績效花紅 (Year end and performance bonus)

• 法定年假及法定全薪病假 (Statutory annual leave and sick leave)

• 薪婚假 (Marriage leave)

• 陪產假 (Paternity Leave)

• 出勤獎勵 (Attendance Incentive)

1. 門店店長 (澳門四季)

主要職責：

— Sales 銷售

• Responsible for sales management and sales development of own store.

  負責所管理店舖的日常銷售管理及銷售拓展；

• Manage the business on a day to day basis by maximizing sales and achieving monthly targets.

  負責店舖日常運營管理，確保店舖最大限度達成 / 實現每日、月銷售業績；

• Perform various reports to provide sales analysis/forecast and suggest action plan to support the staff achieving targets.

  提供有效的銷售分析報告、預測和行動計劃建議，幫助店舖完成既定目標；

• Prepare reports, as per management requests.

  根據管理層要求，製作相關的報告。

— Customer Service 客戶服務

• Ensure that staff resolves customer complaints effectively.

  確保下屬員工及時、有效地處理客訴問題；

• Lead and drive consistent customer service in store by role modeling desired behavior.

  通過需求行為模型演練，引領店舖保持良好的、持續的符合公司標準要求的客戶服務水平。

— Training and Development 培訓和員工發展

• Motivate and coach staff appropriately to ensure that respect of company procedures, values and team spirit are in line with corporate standards

  以恰當的方式激勵並積極訓導下屬員工，確保員工尊重公司的流程、價值觀、團隊精神，符合公司標準。

• Supervise the training of the staff on company procedures, product knowledge, security and operations

  監督對店舖員工開展的有關公司流程、產品知識、安全意識、運營流程方面的培訓。

• Identify training and development needs for the staff and give feedback to Area Manager / Deputy Area Manager

  通過有效分析及評估，識別員工培訓及發展的需求，並及時反饋給區域經理 / 區域副經理。

— After Sales Service 售後服務

• Ensure that after sales service is duly provided by all staff.

  確保所轄店舖員工按照公司標準要求良好執行售後服務程序；

• Advice the store staff on after sales service procedure.

  對店舖員工的售後服務內容以及流程提供建議。

— Operations / Housekeeping 運營 / 行政管理

• Handle administrative duties, daily reports and staff duty rosters.

  根據公司標準要求，正確執行店舖日常行政事務、日報表及排班；

• Ensure proper functioning of all sales support IT systems.

  確保店舖零售電腦銷售系統正常運行；

• Ensure store is properly maintained.

  確保店舖得到妥善維護；

• Conduct daily briefing.

  根據公司標準要求，組織完成所在店舖每日例會。

— Merchandise / Inventory Control 商品 / 庫存管理

• Manage healthy stock level and product mix to reflect sales and customer demands.

  管理好店舖庫存和產品結構，使其維持在健康水平，真實反映銷售情況和客戶需求

• Support merchandise transfer, stock take, inventory counts.

  依據公司標準要求及流程，配合完成店舖貨品流轉、庫存盤點、點數的有關事務

• Ensure safety and good condition of products.

  確保所在店舖的安全性、貨品處於良好環境和狀態

• Ensure stock and back up storage are effectively managed in an organized manner.

  依據公司管理要求，保證店舖庫存及後備庫存的有效管理

— CRM 客戶關係管理

• Acquire, build and maintain KEY customer relationship with follow up calls and activities to drive repeat visit and build customer loyalty

  積極獲取客戶有效資訊，建立和維護重點客戶關係。通過電話跟進以及其他積極方式促進客戶的到訪，建立客戶對品牌的忠誠度

• Support the organization of In-store & Promotional events, liaising with merchandising & PR team.

  積極配合公關與商品部門組織的各類店內活動、促銷和活動

• Ensure proper customer data acquisition and management on the IT system.

  確保 IT 管理系統中正確錄入完整的客戶資訊，妥善維護相關資訊

REQUIREMENT 職位要求：

• Ability to manage sales be sensitive to commercial environment;

  具備銷售管理的能力，對商業環境有敏銳的洞察力

• Excellent team leadership, able to train, develops and motivates team members.

  具備傑出的團隊領導力，能培訓、發展和激勵員工

• A minimum of 3 years managerial experience in Luxury Retail

  至少三年以上的零售管理經驗，奢侈品行業經驗者優先考慮

• Interest in fashion, tendencies and designer

  精通服裝產品，流行趨勢，陳列搭配，具備較強的時尚敏銳度

• Fluent in Mandarin, Cantonese and English

  普通話、粵語及英語流利

2. Store Manager 門店營運經理

REPORTS TO: Retail Training Manager

彙報線：銷售培訓經理

Major Responsibilities 主要職責：

• Sales 銷售

  • Responsible for sales management and sales development of own store.

    負責所管理店舖的日常銷售管理及銷售拓展；

  • Manage the business on a day to day basis by maximizing sales and achieving monthly targets.

    負責店舖日常運營管理，確保店舖最大限度達成 / 實現每日、月銷售業績；

  • Perform various reports to provide sales analysis/forecast and suggest action plan to support the staff achieving targets.

    提供有效的銷售分析報告、預測和行動計劃建議，幫助店舖完成既定目標；

  • Prepare reports, as per management requests.

    根據管理層要求，製作相關的報告。

• Customer Service 客戶服務

  • Ensure that staff resolves customer complaints effectively.

    確保下屬員工及時、有效地處理客訴問題；

  • Lead and drive consistent customer service in store by role modeling desired behavior.

    通過需求行為模型演練，引領店舖保持良好的、持續的符合公司標準要求的客戶服務水平。

• Training and Development 培訓和員工發展

  • Motivate and coach staff appropriately to ensure that respect of company procedures, values and team spirit are in line with corporate standards

    以恰當的方式激勵並積極訓導下屬員工，確保員工尊重公司的流程、價值觀、團隊精神，符合公司標準。

  • Supervise the training of the staff on company procedures, product knowledge, security and operations

    監督對店舖員工開展的有關公司流程、產品知識、安全意識、運營流程方面的培訓。

  • Identify training and development needs for the staff and give feedback to Area Manager / Deputy Area Manager

    通過有效分析及評估，識別員工培訓及發展的需求，並及時反饋給區域經理 / 區域副經理。

• After Sales Service 售後服務

  • Ensure that after sales service is duly provided by all staff.

    確保所轄店舖員工按照公司標準要求良好執行售後服務程序；

  • Advice the store staff on after sales service procedure.

    對店舖員工的售後服務內容以及流程提供建議。

• Operations / Housekeeping 運營 / 行政管理

  • Handle administrative duties, daily reports and staff duty rosters.

    根據公司標準要求，正確執行店舖日常行政事務、日報表及排班；

  • Ensure proper functioning of all sales support IT systems.

    確保店舖零售電腦銷售系統正常運行；

  • Ensure store is properly maintained.

    確保店舖得到妥善維護；

  • Conduct daily briefing.

    根據公司標準要求，組織完成所在店舖每日例會。

• Merchandise / Inventory Control 商品 / 庫存管理

  • Manage healthy stock level and product mix to reflect sales and customer demands.

    管理好店舖庫存和產品結構，使其維持在健康水平，真實反映銷售情況和客戶需求

  • Support merchandise transfer, stock take, inventory counts.

    依據公司標準要求及流程，配合完成店舖貨品流轉、庫存盤點、點數的有關事務

  • Ensure safety and good condition of products.

    確保所在店舖的安全性、貨品處於良好環境和狀態

  • Ensure stock and back up storage are effectively managed in an organized manner.

    依據公司管理要求，保證店舖庫存及後備庫存的有效管理

• CRM 客戶關係管理

  • Acquire, build and maintain KEY customer relationship with follow up calls and activities to drive repeat visit and build customer loyalty

    積極獲取客戶有效資訊，建立和維護重點客戶關係。通過電話跟進以及其他積極方式促進客戶的到訪，建立客戶對品牌的忠誠度

  • Support the organization of In-store & Promotional events, liaising with merchandising & PR team.

    積極配合公關與商品部門組織的各類店內活動、促銷和活動

  • Ensure proper customer data acquisition and management on the IT system.

    確保 IT 管理系統中正確錄入完整的客戶資訊，妥善維護相關資訊

REQUIREMENT 職位要求：

• Ability to manage sales be sensitive to commercial environment;

  具備銷售管理的能力，對商業環境有敏銳的洞察力

• Excellent team leadership, able to train, develops and motivates team members.

  具備傑出的團隊領導力，能培訓、發展和激勵員工

• A minimum of 3 years managerial experience in Luxury Retail

  至少三年以上的零售管理經驗，奢侈品行業經驗者優先考慮

• Interest in fashion, tendencies and designer

  精通服裝產品，流行趨勢，陳列搭配，具備較強的時尚敏銳度

• Fluent in Mandarin, Cantonese and English

  普通話、粵語及英語流利

3. 全職 - 時裝顧問 Fashion Consultant

薪酬：面議

Major Responsibilities 主要職責：

• Join in the daily store operations
  參與日常店鋪運營

• Provide and maintain excellent customer service and a pleasant shopping environment consistent with brand image
  提供並保持與品牌形象相匹配的優質對客服務及舒適的購物環境

• Maintain current and potential customers to establish client relationship
  維護現有及潛在消費者，建立良好的客戶關係

• Keep customers informed on new products or services, changes, etc.
  確保客人及時了解各項品牌信息包括新產品，服務或其它改變

• To handle client enquiries and concerns
  處理顧客詢問及疑問

• Execute sales plans and participates in marketing events and promotion programs執行銷售計劃並能參與市場活動及促銷計劃

• Keep records and reports on sales activities
  記錄並彙報銷售數據

• Other duties as assigned
  其它安排的工作職責

Requirements & Capabilities 任職要求：

• At least 1 years of relevant experience in high-end fashion, luxury industry or in similar capacity
  至少一年相關行業經驗

• Passion in retail industry with good selling skills
  對零售行業充滿熱情及良好的銷售技巧

• Likes fashion and appreciates quality products
  熱愛時尚及高品質的產品

• Fluent in Mandarin & Cantonese
  普通話及粵語流利

申請方式 APPLICATION：

有意者可填寫以下申請表格，或將個人履歷連同近照電郵至 hr.sv@stefanoricci.com.cn 及 hr.admina@stefanoricci.com.cn，標題註明 “應徵職位－由 jobscall.me 提供”。

Interested applicants please send your resume with recent photo to hr.sv@stefanoricci.com.cn and hr.admina@stefanoricci.com.cn, please quote the “job position - source from jobscall.me” in your e-mail subject title.

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APPLY NOW 快速預約面試：

*申請人提供的資料將會保密處理及只供招聘用途。
*Personal data collected will be used for recruitment related purposes only.

American Vintage 澳門招聘

Inspired by his many journeys to the United States, Michael Azoulay created the French brand American Vintage in 2005. With his intuitiveness and curiosity, he was able to reenergize the t-shirt by updating this cornerstone of the women’s wardrobe. The collections are drawn in minimalistic and authentic lines, giving people a chance to reinvent themselves daily.

我們現誠邀對時裝零售有熱誠的人士加入我們的銷售團隊。更多詳情可瀏覽以下網頁：http://rm-fg.com/

營業員 / 高級營業員

職位要求：

• 具一年或以上零售服務經驗

• 具領導才能，有責任感

• 良好溝通技巧及具團隊精神

• 能操流利廣東話及基本普通話及英語

• 較多經驗者會獲考慮為高級營業員

長工福利：

• 新人獎金* (*按公司指引發放)

• 每月 8 天例假

• 12 天有薪年假

• 公眾假期 (澳門政府法定)

• 生日假期

• 結婚假期

• 銷售佣金

• 年終花紅

• 超時津貼

• 勤工獎金

• 推薦獎金

• 員工聯誼贊助費

• 醫療、住院及牙科津貼

• 員工購物優惠

• 海外培訓

上班地點：

• 澳門倫敦人購物中心

• 澳門威尼斯人購物中心

店舖主管

職位要求：

• 具五年或以上零售服務經驗，其中三年須為管理階級

• 具領導才能，有責任感

• 良好溝通技巧及具團隊精神

• 能操流利廣東話、普通話及英語

長工福利：

• 新人獎金* (*按公司指引發放)

• 每月 8 天例假

• 12 天有薪年假

• 公眾假期 (澳門政府法定)

• 生日假期

• 結婚假期

• 銷售佣金

• 年終花紅

• 超時津貼

• 勤工獎金

• 員工聯誼贊助費

• 醫療、住院及牙科津貼

• 員工購物優惠

• 海外培訓

上班地點：

• 澳門倫敦人購物中心

• 澳門威尼斯人購物中心

申請方式：

有興趣人士請將簡歷及要求薪金電郵至 hr3@rm-fg.com 或 Whatsapp (852) 9626-8336 。

（所有收集的個人資料將僅用於招聘用途。）

普強（國際）科技有限公司澳門招聘

普強（國際）科技有限公司成立於 2021 年，以端到端語音大模型為核心，打造物理AI實時交互入口。普強2009年始創於美國矽谷，2010年在北京設立運營研發中心，2018年於橫琴設立總部，是第一屆橫琴國際科技創業大賽總冠軍，2021年在中國澳門成立國際運營中心，2023年獲得澳門經科局科技企業認證。

公司以大模型Agent驅動的多模態多語種人機交互技術企業，依託自主研發全鏈路語音技術與各類垂類AI Agent任務引擎，深度融合多模態感知與端側端到端大模型技術架構，實現語音、視覺等多源信息的協同處理與毫秒級響應，專注為智能座艙、企業智能體、具深智能、消費電子等行業和場景輸出輕量化、低延遲的端側實時AI Agent能力。

普強已累計服務超1000家企業機構，客戶涵蓋汽車、金融、運營商、政企等領域，其中包含數十家世界500強企業，公司設有AI創新應用實驗室和獨立聲學實驗室，擁有200餘項100%自主知識產權，通過核心技術研發、定制化系統集成，將端到端多模態AI Agent能力與各行業業務場景深度綁定，助力客戶打破數位化轉型瓶頸，實現業務流程智能化升級。

依託琴澳區位優勢持續打磨本地化場景方案，逐步構建起覆蓋國內核心產業帶、聯動粵港澳、面向海外的技術服務網絡，為不同行業場景的客戶提供可落地、可量產的全棧式物理AI交互技術服務。

現招聘以下職位：

安卓開發工程師

薪資：24,000 – 36,000/月

崗位職責

• 使用 Kotlin 開發維護原生 Android 應用，基於模塊化架構開發新功能、優化現有模塊

• 對接後端 RESTful API，定位排查線上問題，開展根因分析

• 編寫單元 / 集成測試，參與代碼評審，保障代碼質量

• 參與敏捷流程，協同後端、運維、QA 完成版本發佈

• 優化 CI/CD 構建流水線，持續優化應用性能與安全性

崗位要求

• 英語、粵語流利，可作為工作語言

• 3 年 + 原生 Android 開發經驗，精通 Kotlin、Jetpack Compose

• 熟悉 Android Studio、Gradle，掌握 MVVM 架構及 Jetpack 組件

• 具備 RESTful API 對接、Hilt/Dagger 依賴注入、Git 使用經驗

• 瞭解 GitLab CI 等 CI/CD，具備優秀的調試與問題排查能力

工作地點：橫琴／澳門

後端開發工程師

薪資：24,000 – 36,000/月

崗位職責

• 基於 Java + Spring Boot 開發及維護後端系統

• 使用 MQTT/Kafka 處理服務與設備通信，對接 Docker 環境樹莓派 Agent

• 搭建系統可觀測體系（Prometheus/OpenSearch），落地 Keycloak 安全方案

• 排查系統故障，完成根因分析與修復

• 協同前端、QA、產品、基建等團隊完成項目交付

崗位要求

• 英語、粵語流利，可作為工作語言

• 5–10 年後端 / 分布式系統開發經驗

• 精通 Java、Spring Boot、RESTful，熟悉 MQTT/Kafka 消息組件

• 有 IoT、嵌入式集成經驗優先

• 良好溝通協調能力，可對接業務與技術團隊

工作地點：橫琴／澳門

項目經理

薪資：30,000 – 42,000/月

崗位職責

• 負責應用實施項目全生命週期管理，實現項目閉環交付

• 採用混合項目管理方法，管控項目進度、範圍、成本與風險

• 管理外部供應商，協調跨職能團隊及相關方，保障項目交付

崗位要求

• 英語、粵語流利，可作為工作語言

• 8 年以上項目管理經驗，具備應用實施與供應商管理經驗

• 具備端到端項目操盤能力，可帶領跨職能團隊推進項目

• 抗壓性強，細緻嚴謹，優秀的統籌、時間管理及問題解決能力

• PMP 證書優先

工作地點：澳門

高級軟件工程師

薪資：24,000 – 36,000/月

崗位職責

• 負責新系統設計開發與現有系統改進，覆蓋前後端全棧

• 構建新功能交付新體驗，維護生產系統並排查線上問題

• 創建工具和流程，自動化開發、測試與生產工作流

• 與運維團隊協作優化 CI/CD 流水線，推進基礎設施即代碼（IaC）

• 參與敏捷開發流程，編寫技術文檔，指導和輔導團隊其他工程師

崗位要求

• 英語、粵語熟練聽說讀寫，均能作為工作語言。

• 至少 7 年現代 Web 或移動系統開發經驗，技術領域學位或同等經驗

• 精通前後端全棧技術（Angular / Next.js + Java / Spring Boot），熟悉 Docker / K8s / AWS 雲原生

• 有產品導向、敏捷 / 運維環境工作經驗，瞭解企業內部移動應用分發

• 能獨立自我管理，也能團隊協作；有指導和輔導其他工程師的經驗

• 追求高質量代碼和用戶滿意度，持續學習成長

工作地點：澳門

技術負責人

薪資：36,000 – 48,000/月

崗位職責

• 負責內部平台端到端架構設計與維護，輸出 HLD 高層集成方案，兼顧性能、安全、高可用等非功能需求

• 制定架構落地規範，主導技術預研、方案與代碼評審；把控版本發佈，制定部署與回滾策略

• 牽頭重大線上故障處置，完成根因分析與閉環；完善可觀測、告警體系及運維文檔

• 對齊前後端、移動端、測試、DevOps 等團隊，統一技術方案，作為敏捷團隊技術接口人

• 承擔 7×24 小時值班，響應生產應急事件；帶領團隊修復缺陷、執行數據補丁，遵守變更管控規範

崗位要求

• 英語、粵語流利，可作為工作語言

• 計算機相關本科或同等實踐經驗

• 10 年以上軟件工程經驗，具備分布式系統與集成方案設計主導經驗

• 有移動端（iOS/Android）與移動後端集成實戰經驗

• 精通系統設計、REST / 事件驅動架構、API 全生命週期管理

• 熟悉敏捷、CI/CD 與生產發佈管理

• 善用日誌、指標、鏈路追蹤，通過結構化 RCA 定位複雜線上問題

• 可跨團隊及供應商主導技術研討，具備優秀技術領導力與文檔能力

• 抗壓能力強，面對不確定場景可快速優先級判斷，高效處置生產事故

工作地點：澳門

全球支持分析師

薪資：30,000 – 42,000/月

崗位職責

• 參與內部系統研發迭代，負責功能開發、系統優化，搭建自動化研發流程

• 參與敏捷開發，編寫技術文檔；協同 運維優化 CI/CD，落地基礎設施即代碼

• 7×24 值班，響應全球 L2 上報生產故障，負責問題排查、根因分析與數據修復

• 聯動業務、供應商及跨時區團隊，完成發佈、驗證、緊急修復與回滾，保障系統穩定

• 帶教工程師，沈澱技術，賦能團隊

崗位要求

• 英語、普通話、粵語流利，可開展技術溝通

• 7 年以上 Web / 移動端開發經驗，熟悉敏捷、運維、雲交付體系

• 技術棧：HTML5/CSS3/SASS、TS/JS、Node.js、Angular/Next.js、Spring Boot、REST API、SQL/NoSQL；掌握 Git、Docker、AWS、K8s、MongoDB、Redis

• 瞭解企業內部分發移動應用，具備工程師帶教經驗

• 擅長線上故障處置，嚴謹處理生產數據補丁

工作地點：澳門

數字化產品商業分析師

薪資：21,000 – 36,000/月

崗位職責

• 收集、梳理業務需求，輸出用戶故事、驗收標準及配套文檔

• 管理產品待辦列表，支撐方案落地交付

• 組織協調 UAT 用戶驗收測試，跟進確認驗收結果

• 跟蹤數字化產品運行情況，輸出分析報告，同步項目風險、依賴項與優化建議

• 沈澱業務領域知識，作為領域專家，挖掘並評估業務需求，提供可行解決方案

任職要求

• 英語、粵語流利，可作為工作語言

• 本科及以上學歷，計算機、知識管理或相關專業

• 3 年及以上業務分析師經驗，有數字化 / 移動端產品項目經驗優先

• 熟悉敏捷，有敏捷團隊交付落地經驗

• 具備網頁 / 移動端產品項目經驗；瞭解產品性能指標、會數據分析工具優先

• 熟練使用 Jira、Confluence、Miro、Figma；持有 IIBA/PMI-PB 等相關證書優先

工作地點：橫琴／澳門

自動化測試工程師

薪資：28,000 – 35,000/月

崗位職責

• 加入敏捷團隊，以實操 + 教練角色落地敏捷測試實踐與工具

• 協同產品、開發、敏捷教練，制定並推廣敏捷測試規範

• 開展探索性測試，定位缺陷、分析根因，輸出流程改進方案

• 搭建平台自動化測試，將測試接入 GitLab CI/CD；使用 AWS、MongoDB 完成測試與數據校驗

• 持續優化測試流程與工具，提升產品質量、縮短交付週期

• 輸出測試質量報告，同步測試結論給相關干系人

任職要求

• 英語、粵語、普通話流利，可作為工作語言

• 5 年以上敏捷測試經驗，可獨立完成 Web、移動端單元 / 驗收 / 自動化測試，熟悉 TDD

• 有產品型團隊經驗，瞭解 UX、精益、敏捷、DevOps、雲計算

• 實操技術棧：HTML/CSS/TS/JS/Node/Angular/Next/Java/Python/SpringBoot、SQL/MongoDB、Git/GitLab、Docker、AWS；掌握 Cucumber、Selenium、Appium、JMeter 等測試工具

• 熟悉 GitLab CI/CD、AWS、MongoDB，可將自動化集成進基礎設施

• 精通敏捷，具備工程師帶教經驗

• 技術相關學歷或對等項目經驗

• 熟悉移動端 UI/UX，全局工程思維，多任務優先級管理

工作地點：橫琴

政府事務專員

薪資：12,000 – 18,000/月

崗位職責

• 收集整理相關國家、省、市、區相關優惠政策和政府資助項目信息。

• 根據相關科技計劃政策，結合公司情況提出合理化項目申報建議。

• 負責科技項目申報材料的撰寫、組織、整理。

• 跟進公司科技申報項目的狀態及時向領導及企業彙報。

• 與政府基金項目管理部門進行日常聯絡和關係維護。

任職要求

• 專業不限，全日制統招本科及以上學歷。

• 至少一年或以上相關崗位工作經驗，可接受優異應屆畢業生；有較強的文字撰寫和PPT 製作能力。

• 政府項目開展申請和管理驗收中，主導協調公司內部各部門如財務、商務等各部門內部協調工作。

工作地點：橫琴

福利待遇：

• 週末雙休、早九晚六、帶薪年假、帶薪病假

申請方式：

有意者請將簡歷送到：zhangyiming1117@pachiratech.com 進行職位申請（郵件命名【姓名+應聘崗位】）。

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中原集團創立於一九七八年，是一家以房地產代理業務為主，涉足物業管理、測量估價、按揭代理、資產管理等多個領域的大型綜合性企業，旗下擁有旗艦品牌中原地產，及利嘉閣地產、寶原地產、森拓普、等多個子品牌，是房地產代理行業及相關服務領域的先行者和市場引領者。中原集團立足香港，以服務中國內地、香港及澳門三地的房地產市場為業務發展核心，經過四十年發展，已經在三十九個城市成立分公司，業務幅射至全國過百城市。

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中原澳門及橫琴無論在專案策劃、統籌、市場推廣、一手及二手買賣等方面都有豐富的經驗，憑著領先的市場觸覺及專業獨到的市場策略，不但得到各大發展商的大力支持，而且更獲得業主及客戶的一致信任，穩占市場龍頭地位。

網址：https://mo.centanet.com/

現招聘以下職位：

招聘主任／助理招聘主任

工作職責：

• 獨立完成招聘相關的一系列工作

• 統籌招聘相關海報製作、短視頻的製作，跨部門溝通協調

• 負責草擬拍攝劇本和各類宣傳文案

• 靈活運用不同渠道，包括Facebook、Instagram、視頻號、抖音、小红书等等社交媒體進行有效招聘

職位要求：

• 大學畢業或以上學歷

• 有一年以上人力資源招聘相關工作經驗或新媒體營運工作經驗

• 具備優秀的協調能力，獨立處事能力，具有責任感

• 性格外向，善於與人交流

• 精通粵語、普通話、英語，具備良好中英文書寫能力

統籌主任

工作職責：

• 協助制定公司戰略規劃、年度經營計劃及各階段工作目標，起草公司各階段工作總結

• 策劃相關會議及準備會議資料

• 協助董事做好公司日常管理的協調工作，並跟進各部門工作的落實情況

• 負責董事日常工作中各項指示的傳達和文件起草

• 負責合作伙伴來訪的接待、商務隨行

• 協助進行市場訊息收集、分析和研究工作，市場開拓及項目洽談、商務拜訪等

職位要求：

• 大學畢業或以上學歷

• 有兩年以上策劃或市場分析工作經驗

• 具備良好的溝通能力、應變能力、獨立處事能力，具有責任感

• 精通粵語、普通話、英語，具備良好中英文書寫能力

• 經驗較淺者可考慮為助理統籌主任

• 有兩地車牌優先考慮

行政文員

工作職責：

• 處理公司一般日常行政事務

• 接聽電話及處理內部聯絡事務

• 文件整理及歸檔

• 處理上級安排的工作

職位要求：

• 高中畢業或以上學歷，主修會計或財務專業優先

• 具行政工作經驗優先考慮

• 熟悉 Microsoft Office 軟件操作

• 善於與人溝通、積極主動、處事認真、具有責任心

分行經理

工作職責：

• 整理及提出可行的銷售策略

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極發掘新的客戶

• 統籌及參與公司的推廣活動

• 管理帶領的團隊成員

職位要求：

• 高中畢業或以上學歷

• 具兩年或以上房地產行業管理經驗

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

*特設豐厚加盟獎金，歡迎團隊加盟

客戶經理

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 收集樓盤資料

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 具一年或以上房地產工作經驗

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

高級物業顧問

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 收集樓盤資料

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 具一年或以上房地產工作經驗

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

物業顧問

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 收集樓盤資料

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

市場推廣員

工作職責：

• 接待客戶的來訪、接聽電話

• 收集及整理樓盤資料

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 無需任何經驗

• 具良好的表達能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

新媒體市場推廣專員

工作職責：

• 運用 Facbook、小紅書、抖音等宣傳公司項目

• 拍攝銷售項目相關的短片用於線上推廣

• 積極開發各類型的潛在客戶

職位要求：

• 大學畢業或以上學歷

• 具良好的溝通能力

• 性格外向富有想象力

• 善於與人溝通、積極主動、處事認真、具有責任心

兼職辦公室雜務 / 清潔員

薪金：HKD45/小時

• 每天固定上班時間

• 澳門區上班

公司福利：

本公司提供完善的福利和各種員工獎賞：年假 12 - 20 日、病假 12 日、醫療津貼、優厚傭金、季度花紅、進修津貼、員工置業免傭計劃、旅行獎勵、各類達標獎金、員工活動、專業培訓、良好的晉升機會。

申請方式：

有意者請將個人簡歷電郵至 personnel@centaline.com

如有疑問可致電查詢熱線 6330 2727

*所有申請資料只作招聘用途。

澳門建築工程有限公司招聘

招聘職位內容：

1. 行政及銷售助理

月薪：澳門幣 10,000-11,000 元

職責內容：

• 負責日常行政支援（接待、電話、快遞、辦公環境維護、物資採購）及銷售訂單處理、報價、合同、客戶資料跟進與數據匯總。

• 處理文書檔案、會議紀錄、費用報銷及銷售相關帳務核對，協助製作銷售報告。

• 協調外聯事務（物業對接、證照年檢、差旅安排）及員工/銷售活動組織，支援銷售團隊外出協調。

技能要求：

• 大專或以上學歷，歡迎應屆畢業生，熟練Office及辦公系統。

• 細心主動，善於溝通，持有私家車或電單車駕駛執照優先，流利英語者優先。

2. 私人司機 Chauffeur

職責內容：

• 要不定時工作，包括：清晨、晚上、週末和假日

• 處理車輛的日常清潔及維修保養, 確保車輛狀況良好及運作正常

技能要求：

• 持澳門居民身份證

• 熟悉澳門及斴近地區道路及交通規則, 持有有效的澳門及內地輕型汽車駕駛執照五年或以上

• 具有良好駕駛技術及態度和安全意識 (需出示違例駕駛記分記錄及無犯罪紀錄證明)

• 保密性高、有責任感、守時、誠實有禮、不吸煙

3. 高級項目經理 Senior Project Manager

職責內容：

• 管理裝修項目並帶領整個項目團隊從項目投標階段到完工

• 負責項目規劃與實施、項目品質保證、項目風險及成本控制

技能要求：

• 室內設計、建築研究或相關專業學位

• 至少6年室內裝修承包經驗

• 具備高端酒店或客房裝修項目相關經驗

• 豐富的精裝修項目與團隊管理經驗

• 優秀的溝通能力

• 流利的中英文

4. 室內精裝修設計經理 Interior Design Manager

職責內容：

• 確保與內部設計團隊溝通並按時提交高品質且易於理解的施工圖和設計

• 利用技術專業知識監督設計過程

• 能夠參加與業主和顧問的設計相關會議，並提供清單和追蹤記錄以供批准

• 避免施工過程中的錯誤並降低財務風險

• 隨時了解不斷變化的建築立法和與設計相關的實踐規範

• 監察提交圖則及施工圖的質量與進度

• 指揮整個項目繪圖及深化工作進度

技能要求：

• 熟悉掌握施工圖繪製規範和要求

• 豐富的精裝修項目經驗

• 具備創新精神，有獨立的思維並能兼顧甲方設計的整體需要；

• 工作態度嚴謹穩健、學習能力強、工作踏實認真、能夠承受較大的工作壓力

• 具有一定主動性，方案理解、領悟能力強。善於溝通交流，具備團隊意識

• 具有6年以上酒店或客房裝修項目經驗, 設計或建築相關專業畢業優先

• 優秀的中英文口語和寫作能力

5. 高級項目協調員 Sr. Project Coordinator

職責內容：

• 負責工程協調及項目跟進等工作

• 協助項目經理準備工程檔案, 與各部門和地盤之間的內部協調

• 與內部和外部各方合作, 組織、執行及完成各項項目所需的工序環節

• 根據施工進度，跟進訂貨、生產、送料進度，定期更新進展狀態

• 執行項目經理和部門主管特別指派工作

• 獨立處理工程上的文書工作,製定項目報表,記錄會議議程

技能要求：

• 具五年或以上工作經驗，中英文程度良好

• 熟悉 Microsoft Office 程式應用及中英文文書處理

• 組織良好，能夠獨立工作, 並能承受壓力

• 有酒店或客房項目經驗優先考慮

6. 採購經理 Procurement Manager

職責內容：

• 按照物料及圖紙審批採購工程物料, 包括物料詢價

• 跟進物料相關文件及工作

• 按照地盤進度協調物流及到貨時間

技能要求：

• 有相關裝修材料審批經驗

• 精通裝修行業的採購業務, 運作流程及工程材料市場訊息

• 有設計及裝修行業工作經歷者優先

• 必備良好的中英文讀寫能力

• 具有較強的談判能力及溝通能力

• 能獨立工作，學習和受壓能力強

• 熟悉精裝項目圖紙

7. 工料測量經理 Quantity Surveyor Manager

職責內容：

• 負責項目中分包和材料供應商等價格分析、增減和糧單的核算

• 提供工程計量、採購、草擬分包合同及工程完工結算等

• 負責項目實施成本的監督，分判合同管理, 工程帳目及糧款申請

• 參與投標工作，包括材料及分判詢價，造價分析等商務工作

技能要求：

• 持工料測量, 土木工程或工程造價相關證書或學位

• 具備五年或以上大型項目工料測量工作經驗

• 熟練AutoCAD, MS Office 辦公軟件

• 良好中英文書寫及會話能力

• 良好的工作態度，能吃苦耐勞，具備一定的溝通協調能力

8. 助理項目經理 Assistant Project Manager

職責內容：

• 確保項目的所有施工活動均符合項目合同要求

• 計劃並參加定期現場和設計會議，組織工作並監管項目進度進行工作和安全檢查

• 進行現場質量控制並檢查現場和場外工作

• 執行及完成項目經理委派工作

• 按項目需要提交施工方案, 項目進度表等文書處理

技能要求：

• 具五年或以上建築行業工作經驗

• 能夠獨立工作並承受壓力，吃苦耐勞，注重細節，有上進心，責任心強熟悉室內精裝修，具有關設計、工程和供應商運營知識優先考慮

• 熟練使用 Windows、AutoCAD、Microsoft Office 和 Project

• 良好的中英文口語和寫作能力

• 有酒店或客房項目經驗優先考慮

9. 深化圖設計師 Draftsman

職責內容：

• 能熟練掌握AutoCAD、Sketchup、3DsMax、Photoshop等製圖軟件，懂看圖紙及制作效果圖、施工圖

• 執行及完成項目經理委派工作

• 與客戶和公司施工團隊合作,協調設計概念, 準備和處理施工圖紙及文件

• 按工作需要外出工作參與會議

• 有耐性, 具責任心, 良好組織能力及溝通技巧職責

• 到內地工廠溝通協調生產圖紙

技能要求：

• 大專或以上程度 , 具有設計或工程相關學歷及二年相關工作經驗優先

• 操流利廣東話，良好英語及普通話者優先

• 良好中、英文閱讀及書寫能力、良好組織及溝通能力

• 熟悉AutoCAD/SketchUp, 懂BIM經驗者優先

• 熟悉電腦操作 (如 Excel、Word) 及中英文輸入

• 處事細心及謹慎，能處理重複性及細微工作

• 有酒店或客房項目經驗優先考慮

10. 文件管理員 Central Document Control

職責內容：

• 文件及圖紙系統性管理

• 文書處理

• 操作ACONEX及ARIBA系統

• 獨立處理工程上的文書工作,製定項目報表/周報,記錄會議議程

• 與內部系統性更新文件及圖紙審批

• 有酒店或客房項目經驗優先考慮

技能要求：

• 三年經驗以上，熟悉工程文件處理系統

• 組織良好，能夠獨立工作, 並能承受壓力

11. 安全主任 Safety Officer

職責內容：

• 協助項目經理實施安全與環境管理和執行工程中的安全與環境管理

• 監督所有在施工現場的人員的安全保護標準情況

• 建立並執行安全培訓目標和計劃

• 建立、批准和監控安全計劃、方法聲明和風險評估

• 定期進行安全審核，確保持續改進

• 處理及跟進地盤工傷事宜

技能要求：

• 高中畢業或以上學歷

• 具認可機構發出之安全主任/安全督導員證書

• 3年及以上建築業相關工作經驗 ，經驗較少的侯選人將被考慮擔任安全督導員

• 有本地博彩項目和其他大型建築項目的經驗優先

• 良好的MS Word、Excel電腦技能

• 良好的中英文口語和寫作能力，懂國語

12. 辦公室助理 Office Assistant

職責內容：

• 協助日常行政工作（文書處理、會面安排、電話接聽)

• 支援日常辦公室工作；需處理簡單外勤工作

• 文件歸檔、存檔及檢索（內部與外部文件）

• 支援基礎財務工作（費用報銷、發票整理）

• 協助管理員工考勤及請假安排；處理其他行政相關事宜

• 協助上級完成交辦的其他日常工作

技能要求：

• 中學或以上學歷；

• 具行政助理、後勤或物流相關經驗者優先

• 熟悉 MS Office（特別為 Excel 與 Word），具基本數據整理／分析能力

• 具良好溝通、時間管理與組織能力，能在快節奏環境中處理多項任務

• 工作主動、細心、有責任感，能獨立解決問題

申請方式：

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至: jobsapplication.mo@gmail.com

Trust Design 創施設計澳門招聘


TRUST DESIGN成立於2016年，是一支來自澳門的專業室內設計團隊，專注於打造高品質、實用且個性化的家居與商業空間。本公司提供設計、施工一站式的裝修服務，具備自己的裝修團隊。過去9 年承接澳門、珠海、橫琴、中山的項目，目前為止已有超過100個優秀作品。

公司網址：https://www.trustdesign853.com/

全職室內設計師

• 熟悉各類繪圖軟件（手繪、平面及效果圖）

  EX:AutoCAD /SketchUp / V-Ray / Enscape /3ds Max

• 會用AI 工具（Gemini / ChatGPT / Cladue ..）

• 熟悉各種裝修材料運用與收邊

• 懂繪製施工圖能力

• 具3年工作經驗優先

• 良好溝通技巧，責任心強，能獨立處理工作

作品集：應徵請務必附上個人獨立完成或主導之完整作品集（包含平面圖、施工圖及實景照片/效果圖）。

助理室內設計師

• 熟悉各類繪圖軟件（手繪、平面及效果圖）

  Eg: AutoCAD /SketchUp / V-Ray / Enscape /3ds Max

• 會用AI 工具 (Gemini / ChatGPT / Cladue …)

• 熟悉各種裝修材料運用與收邊、現場丈量

• 具施工經驗

• 具2年工作經驗優先

• 良好溝通技巧，責任心強，能獨立處理工作

作品集：應徵請務必附上個人獨立完成或主導之完整作品集（包含平面圖、施工圖及實景照片/效果圖）。

請發履歷及作品至：tru2tdesign2016@gmail.com

江河幕墻澳門有限公司招聘

江河幕墻是全球高端幕牆第一品牌。江河幕墻成立於 1999 年，是集產品研發、工程設計、精密製造、安裝施工、諮詢服務、成品出口於一體的幕牆系統整體解決方案提供商，是全球幕牆行業領導者，在北京、上海、廣州、成都、武漢等地建有一流的研發設計中心和生產基地，業務遍佈全球二十多個國家和地區，擁有國家級企業技術中心、國家認定博士後科研工作站、中國幕牆行業首家國際認可的 CNAS 出口企業檢測中心，是國家級高新技術企業、國家認定技術創新示範企業、首批國家級智慧財產權優勢企業。

近年來江河幕墻在全球各地承建了數百項難度大、規模大、影響大的地標建築，榮獲了包括中國建設工程魯班獎在內的國內外頂級榮譽逾百項。其中，承建200米以上摩天大樓逾百項，包括世界第一高樓沙特王國塔（1007米）、中國第一高樓武漢綠地中心（636 米）、北京第一高樓中國尊（528米）以及天津周大福金融中心、上海中心大廈、廣州東塔、深圳華潤國際商業中心、迪拜無限塔、阿布達比天空塔等地標建築；承建大型文化、金融、商業綜合體逾千項，包括“全球十大最強悍工程”之一中央電視臺新址、上海世博文化中心、澳門夢幻城、新加坡金沙娛樂城、阿布達比金融中心、卡達巴瓦金融中心等地標建築；承建大型交通樞紐逾 40 項，包括中國四大直轄市五大機場、北上廣三大樞紐火車站、阿布達比國際機場等地標建築。

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幕牆項目副經理 / 技術經理

工作內容：

• 熟悉幕牆圖紙，和幕牆安裝，驗收各工序安排；

• 熟悉幕牆各項標準規範，負責編制幕牆計畫及對外溝通協調 ；

學歷：

• 大專或本科程度以上;

要求：

• 懂得使用AUTO CAD , Microsoft Project;

• 5年或以上幕牆相關經驗

• 具備同等職位2年經驗，或 至少完成過一個完整項目

優先條件：

• 持有效澳門居民身份證

• 擁有大型工程項目現場管理經驗優先；

• 良好的溝通技巧及人際關係；

• 語言能力：流利廣東話，基本英語及普通話；

幕牆現場經理

工作內容：

• 熟悉幕牆圖紙和幕牆安裝，驗收各工序安排；

• 熟悉幕牆現場管理，負責現場的安裝進度；

• 協管現場品質和安全事項；

• 協助項目經理溝通協調各方；

學歷：

• 大專或本科程度以上;

要求：

• 懂得使用AUTO CAD , Microsoft Project;

• 5年或以上幕牆相關經驗

• 具備同等職位2年經驗，或 至少完成過一個完整項目

優先條件：

• 持有效澳門居民身份證

• 擁有大型工程項目現場管理經驗優先；

• 良好的溝通技巧及人際關係；

• 語言能力：流利廣東話，基本英語及普通話；

申請方式：

有意者請將履歷、近照及期望薪資電郵至：jhmo@jangho.com，郵件主題請註明「申請職位-姓名」。

*個人資料絕對保密，只作招聘用途。

公教中心酒店招聘

公教中心酒店 Catholic Centre Hotel

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

• Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

• Handle guest inquiries, reservations, and special requests promptly and professionally

• Assist in training and guiding junior reception agents to maintain service quality

• Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

• Ensure accurate handling of payments, billing, and cashiering procedures

• Maintain a welcoming and professional environment at the reception desk

• Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

• 1-2 years of experience in front office or reception operations within hospitality

• Previous experience in a senior or lead role preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Food and Beverage Coordinator:

Responsibilities:

• Provide daily administrative support to the F&B management team.

• Prepare and maintain reports, meeting minutes, and departmental records.

• Handle scheduling, meetings, and appointments for the department.

• Coordinate with other departments on operations, events, and promotions.

• Monitor attendance, rosters, leave, overtime, and purchasing records.

• Ensure compliance with hotel policies, food safety, and hygiene standards.

Requirements:

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal skills.

• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).

• Diploma or Degree in Hospitality Management, Business Administration, or related field.

• Minimum 1–2 years of administrative or coordination experience (F&B/hospitality preferred); fresh graduates with strong organizational skills may also be considered.

• Good command of spoken and written English and Chinese (Mandarin is an advantage); knowledge of hospitality or POS systems is a plus.

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant - Account Receivable & Income Audit

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant - Account Payable & Costing

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

WYNN PALACE (MACAU) 澳門永利皇宮招聘

會籍忠誠管理經理 Manager - Loyalty Marketing

主要職責

負責會員忠誠度計劃、策略合作夥伴及會員互動項目的執行與優化，以提升會員拓展、會員維繫、收益表現及整體客戶價值。

職位介紹

• 負責制定及推行會員忠誠度策略，促進會員拓展、會員維繫、會員活躍度提升及業務增長。

• 管理及持續優化 Wynn Rewards 及 Wynn Club 會員計劃，包括會員架構、專屬禮遇及價值主張，提升會員體驗及品牌忠誠度。

• 策劃及拓展會員專屬禮遇、尊尚體驗及策略合作夥伴關係，強化會員計劃競爭優勢及會員參與度。

• 監察及分析會員計劃成效、會員行為及業務表現，發掘優化機會並提出具策略性的改善方案。

• 主導 永利 品牌禮品、精品商品、節慶禮遇及積分兌換產品的策劃與開發，提升品牌價值及會員體驗。

• 制定及執行整合會員溝通策略，涵蓋數碼平台、流動應用程式、客戶關係管理及線下接觸渠道，提升品牌一致性及會員互動成效。

• 推動 永利臻享手機應用程式發展、數碼轉型及會員體驗優化項目，持續提升數碼服務效能及客戶滿意度。

• 運用客戶數據分析、市場洞察、會員意見回饋及「Tell Me More」計劃成果，推動個人化營銷策略、產品創新及業務增長。

職位要求

• 工作經驗：具備最少3至 5 年會籍忠誠度管理、客戶關係管理、娛樂場營銷或相關範疇之管理經驗

• 教育程度：持有學士學位或同等學歷

• 技能 / 證書：熟悉會員計劃營運、商品管理、庫存規劃及會員獎賞兌換機制，並具備相關項目管理經驗

• 語言能力：能操流利廣東話，普通話及英語

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose

Support the development and execution of loyalty marketing strategies, membership programmers, strategic partnerships, member engagement initiatives and digital loyalty platforms to drive member acquisition, retention, visitation frequency, gaming revenue and overall customer lifetime value.

Key Responsibilities

• Develop and execute loyalty strategies to drive member acquisition, retention, engagement and revenue growth.

• Manage and enhance Wynn Rewards and Wynn Club membership structures, benefits and value propositions.

• Develop exclusive member benefits, luxury experiences and strategic partnerships to strengthen membership program competitiveness and member engagement.

• Monitor programme performance and identify opportunities to improve member value and business results.

• Lead the development of Wynn-branded gifts, merchandise, seasonal gifting and redemption offerings that reinforce the Wynn brand and enhance member engagement.

• Develop integrated member communication strategies across digital, mobile, CRM and on-property channels.

• Support Wynn Rewards App strategy, digital transformation and member experience initiatives.

• Analyse programme performance and provide recommendations to support business growth and continuous improvement.

Competencies and Requirements

• Experience: Minimum of 3 - 5 years of supervisory experience in Loyalty Marketing, CRM, Casino Marketing or related fields

• Education: Bachelor’s degree or equivalent

• Knowledge/Certificates: Knowledge of membership programmer operations, merchandising management, inventory planning, and loyalty reward redemption mechanisms, with relevant project management experience

• Language Ability: Fluent in Cantonese, Mandarin, and English

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會籍忠誠管理高級經理 Senior Manager - Loyalty Marketing

主要職責

• 負責會員忠誠度計劃、策略合作夥伴及會員互動項目的執行與優化，以提升會員拓展、會員維繫、收益表現及整體客戶價值。

職位介紹

• 負責制定及推行會員忠誠度策略，促進會員拓展、會員維繫、會員活躍度提升及業務增長。

• 管理及持續優化 Wynn Rewards 及 Wynn Club 會員計劃，包括會員架構、專屬禮遇及價值主張，提升會員體驗及品牌忠誠度。

• 策劃及拓展會員專屬禮遇、尊尚體驗及策略合作夥伴關係，強化會員計劃競爭優勢及會員參與度。

• 監察及分析會員計劃成效、會員行為及業務表現，發掘優化機會並提出具策略性的改善方案。

• 主導 永利 品牌禮品、精品商品、節慶禮遇及積分兌換產品的策劃與開發，提升品牌價值及會員體驗。

• 制定及執行整合會員溝通策略，涵蓋數碼平台、流動應用程式、客戶關係管理及線下接觸渠道，提升品牌一致性及會員互動成效。

• 推動 永利臻享手機應用程式發展、數碼轉型及會員體驗優化項目，持續提升數碼服務效能及客戶滿意度。

• 運用客戶數據分析、市場洞察、會員意見回饋及「Tell Me More」計劃成果，推動個人化營銷策略、產品創新及業務增長。

職位要求

• 工作經驗：具備最少5至7 年會籍忠誠度管理、客戶關係管理、娛樂場營銷或相關範疇之管理經驗

• 教育程度：持有學士學位或同等學歷

• 技能 / 證書：熟悉會員計劃營運、商品管理、庫存規劃及會員獎賞兌換機制，並具備相關項目管理經驗

• 語言能力：能操流利廣東話，普通話及英語

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose

Support the development and execution of loyalty marketing strategies, membership programmers, strategic partnerships, member engagement initiatives and digital loyalty platforms to drive member acquisition, retention, visitation frequency, gaming revenue and overall customer lifetime value.

Key Responsibilities

• Develop and execute loyalty strategies to drive member acquisition, retention, engagement and revenue growth.

• Manage and enhance Wynn Rewards and Wynn Club membership structures, benefits and value propositions.

• Develop exclusive member benefits, luxury experiences and strategic partnerships to strengthen membership program competitiveness and member engagement.

• Monitor programme performance and identify opportunities to improve member value and business results.

• Lead the development of Wynn-branded gifts, merchandise, seasonal gifting and redemption offerings that reinforce the Wynn brand and enhance member engagement.

• Develop integrated member communication strategies across digital, mobile, CRM and on-property channels.

• Support Wynn Rewards App strategy, digital transformation and member experience initiatives.

• Analyse programme performance and provide recommendations to support business growth and continuous improvement.

Competencies and Requirements

• Experience: Minimum of 5 - 7 years of supervisory experience in Loyalty Marketing, CRM, Casino Marketing or related fields

• Education: Bachelor’s degree or equivalent

• Knowledge/Certificates: Knowledge of membership programmer operations, merchandising management, inventory planning, and loyalty reward redemption mechanisms, with relevant project management experience

• Language Ability: Fluent in Cantonese, Mandarin, and English

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

零售營業助理 Sales Associate - Retail

主要職責：提供卓越的客戶服務，與客戶建立並維持良好關係，積極達成及超越銷售目標，締造獨特而難忘的購物體驗，提升客戶忠誠度及回購率

職位介紹

• 通過針對個別客戶喜好優化銷售服務以提供卓越的客戶服務

• 主動了解及回應客戶需求，根據客戶偏好推薦合適產品

• 向客戶介紹產品及品牌知識，提升客戶對品牌的認識，並透過跨品類銷售及升級銷售提高銷售表現

• 協助處理售後服務事宜，包括產品更換、瑕疵品跟進及維修安排

• 維護良好的客戶關係，並建立和加強關係以提高銷售

職位要求

• 工作經驗: 具一至三年佣金制零售店舖工作經驗

• 教育程度: 中學畢業或同等學歷

• 語言能力: 良好廣東話及普通話，能操英語者優先考慮

• 電腦應用: POS系統操作及收銀經驗

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務客戶款待服務代表 Host - Marketing Ambassador Services

主要職責

為娛樂場內"永利臻享”的尊貴會員提供專業及優質的客戶服務

職位介紹

• 為會員提供專業及優質的客戶服務

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 與賓客維持良好溝通，提升客戶體驗及忠誠度，以建立穩固長遠之關係

• 清楚了解度假村內所有設備及服務

• 與其他部門協調，以確保項目能順利運行

職位要求

• 工作經驗：具最少一年娛樂場市場業務代表及高端客戶服務工作經驗者優先考慮

• 教育程度：高中畢業或以上程度

• 技能 / 證書：熟悉賭桌、角子機等遊戲的玩法及規例為佳

• 語言能力：能操流利廣東話及普通話，良好英語；懂其他多國語言(如泰文，日語或韓語)者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose

Provide professional and high-quality customer service to esteemed members of "Wynn Rewards".

Key Responsibilities

• Deliver professional and high-quality customer service to distinguished casino members.

• Assist and support in planning and participating in player development events and promotional activities

• Maintain good communication with guests, enhance customer experience and loyalty, and build solid long-term relationships

• Maintain comprehensive knowledge of all facilities and services offered throughout the resort.

• Coordinate with other departments to ensure smooth operation of initiatives.

Competencies and Requirements

• Experience: Minimum 1 year of experience on casino marketing and high-end customer service is preferred

• Education: High school graduate or above.

• Knowledge/Certificates: Knowledge of table game or slots regulations

• Language Ability: Fluent in Cantonese and Mandarin, with good command of English. Other languages ​​(such as Thai, Japanese or Korean) an advantage

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

副值班工程師 Assistant Duty Engineer (ID:2259BR)

主要職責

確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the

• Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

機械二級技工 Mechanic Technician II (ID:1457BR)

主要職責：須負責按照預定程序及臨時需要，操作和維護大樓的設備，包括冷水機組、冷卻塔、鍋爐、空氣處理機組、風機、水泵、洗衣房和廚房設備等一般機械設備

職位介紹

• 須按進度進行日常設備檢查和保養

• 須按照既定的條例和程序進行維修工程，特別是有關安全的問題

• 按照臨時需要適時地維修設備，以確保設備/系統的正常運作

• 更新工程狀態，並確保工作單上的工程完工

• 解決所有機械和機電設備上的問題

職位要求

• 工作經驗：具最少三年機械和暖通空調系統維修的工作經驗

• 技能 / 證書：具電氣/機械工程證書、焊接認證或煱爐操作證書者優先

• 教育程度：小學畢業或以上程度

• 語言能力：能操良好廣東話，一般英語及普通話

• 電腦應用：具基本知識較佳

Job Purpose: Operate and maintain central plants equipment, including chillers, cooling towers, boilers, air handling units, fans, pumps , Kitchen & Laundry's equipment and general mechanical equipment in accordance with scheduled program and as ad hoc needs arise.

Key Responsibilities

• Conduct daily equipment inspection and maintenance according to the planned schedule

• Carry out maintenance works in accordance with established policies and procedures, especially in regards to safety issues

• Repair equipment as ad hoc needs arise in a timely manner in order to maintain the equipment / system normal operation

• Update the status and ensure completion of work orders

• Troubleshoot all mechanical and electro-mechanical equipment

Competencies and Requirements

• Experience: Minimum of 3 years’ experience in mechanical and HVAC system maintenance

• Knowledge/Certificates: Trade certificate in electrical/mechanical engineering an advantage; Welding Certification is an advantage; Boiler operation certificate is an advantage

• Education: Primary school and above

• Language Ability: Fluent Cantonese; Mandarin and English an advantage

• Computer Skills: Preferably to have Basic knowledge

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

紙牌監控員 Attendant - Card Room (ID:1343BR)

主要職責：須負責記錄場內所分派及收集回來的遊戲紙牌等工作，並遵守政府條例以保持每副紙牌的完整性。

職位介紹

• 確保賭枱娛樂場上每副紙牌的分配及收集

• 根據公司政策和程序，處理“已銷毀”的紙牌

• 於預定時間內及時提供紙牌和骰子到場內

• 按照公司及政府規章，遵守管理部門的指示

• 參與每日工作彙報及告知公司其最新資訊

• 提高警覺，如有任何可疑活動和莊荷的糾紛，須立即通知高級紙牌監控員

• 須協助和履行高級紙牌監控員所委派的工作

職位要求

• 工作經驗：具最少一年紙牌監控的工作經驗者優先考慮

• 教育程度：中學畢業或同等學歷

• 技能 / 證書：熟悉澳門博彩法規；以及良好的心算技巧

• 語言能力：能操寫流利廣東話（懂普通話和英語者優先考慮）

• 電腦應用： 熟悉 MS Office 電腦軟件操作

Job Purpose

Keep track of complete sets of playing cards that are delivered to, and collected from, Table Game pit areas. Adhere to government regulations and maintain the integrity of card decks.

Key Responsibilities

• Ensure complete sets of playing cards are delivered to, and collected from, Table Game pit areas

• Deliver playing cards and dice to pit areas promptly at scheduled times

• Comply with management’s instructions in line with Company and government rules and regulations

• Attend regular department briefings and share relevant information

• Be alert and advise Lead Attendant of any suspicious activities

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements

• Experience: Minimum of 1 year Card Room experience an advantage

• Education: Secondary school diploma or equivalent an advantage

• Knowledge/Certificates: good mathematical skills

• Language Ability: Fluent Cantonese (Mandarin and English an advantage)

• Computer Skills: Basic MS Office an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

公眾衛生部主任 Supervisor - Public Area (ID:1711BR)

主要職責

協助副經理處理公眾衛生部的日常營運管理，負責領導、指導並監督分配至非娛樂場區域（如酒店大堂、購物商場及員工後勤區域）的清潔員。激勵團隊成員，以確保所有公共區域清潔、整潔、安全、維護良好且呈現最佳狀態，從而超越賓客的期望

職位介紹

• 對所有非娛樂場公共區域（包括酒店大堂、購物商場、非娛樂場洗手間、走廊、樓梯、辦公室、外圍、圓形大堂、宴會區域、多功能廳及會議室）進行日常檢查，並在需要時執行糾正措施

• 監督質量控制機制，包括職業健康與安全、清潔與維護、服務標準、清潔化學品的使用、設備維護及操作

• 記錄庫存與消耗量，並在需要時訂購清潔用品

• 監督定期深層清潔、油漆翻新、水晶燈清潔、大理石修復及地毯清洗

• 維持交接班日誌，以記錄接班團隊所需跟進的必要事項

• 立即匯報異常活動以及健康與安全問題

職位要求

• 工作經驗：具最少三年於五星酒店之工作經驗

• 技能 / 證書：具清潔的知識、雲石地及地毯清潔經驗；此外亦須了解各種清潔用的機器及化學清潔劑的運用方法

• 教育程度：中學畢業或以上程度

• 語言能力：能操及書寫流利廣東話及普通話，良好英語

• 電腦應用：熟識 MS Office 電腦軟件操作

Job Purpose

Support the Assistant Manager with the daily operations of the Public Area Department, specifically leading, guiding, and monitoring Cleaners assigned to non-gaming zones (such a hotel lobbies, shopping malls, and back-of-house areas). Motivate Team Members to exceed guests’ expectations by ensuring all public areas are clean, tidy, safe, well-maintained and well-presented.service.

Key Responsibilities

• Conduct daily inspections of all non-gaming public areas (including hotel lobbies, shopping arcades, non-gaming washrooms, hallways, stairways, offices, grounds, rotunda, banquet areas, function and meeting rooms) and execute correction action if needed

• Monitor quality control mechanisms, including health and safety, cleaning and maintenance, service standards, use of cleaning chemicals, equipment maintenance and handling

• Record inventory and consumptions and order cleaning supplies when required

• Supervise periodic deep cleaning, painting, chandelier cleaning, marble restoration and carpet shampooing

• Maintain a handover logbook to record necessary follow-ups for the incoming shift

• Report unusual activities and health and safety issues immediately

Competencies and Requirements

• Experience: Minimum 3 years of experience in a five-star hotel

• Knowledge/Certificates: Knowledge of cleaning activities, tools and detergents; hard and soft floor care and equipment operation; use of chemicals and machinery operation

• Education: Secondary school diploma or above

• Language Ability: Fluent in Cantonese and Mandarin, and good English

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

公眾衛生部清潔員 Public Area Cleaner (ID:1203BR)

主要職責：須負責保持賭場公眾地方的清潔衛生：如清潔洗手間、擦洗地板、吸塵、打掃灰塵、地板打蠟、使用洗

地機、單擦機和高壓水槍進行清潔工作、收集垃圾、金屬磨光、高位清潔及貨物運送等。

職位介紹

• 按照五星級的嚴格標準進行賭場的清潔工作

• 向主任報告有關維修和設備缺陷的問題

• 定期進行公共洗手間及辦公室的深層清潔，打掃天花，冷氣槽和其他難以到達的地方和固定裝置

• 維護清潔設備（如：真空吸塵器，拖把）並在轉更時以良好的狀況歸還

職位要求

• 工作經驗：具酒店或清潔公司的工作經驗者優先考慮

• 技能 / 證書：懂得正確使用洗滌劑、化學清潔劑；或具地板保養、清潔設備及機器的知識者優先考慮

• 教育程度：小學或以上程度

• 語言能力：能操流利廣東話及普通話

Job Purpose: Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.

Key Responsibilities

• Clean and tidy hotel public areas to exacting five-star standards according to a strict schedule

• Report maintenance issues and equipment defects to Supervisor

• Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures

• Regularly check ballroom and shopping arcade for spot cleaning and shampooing needs

• Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift

Competencies and Requirements

• Experience: Hotel/cleaning company experience an advantage

• Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage

• Education: Primary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

初級調酒員 Junior Bartender (ID:1152BR)

主要職責：負責協助調酒員為賓客介紹、準備及端上飲品；同時亦須維持酒吧的整潔、作好款客擺設及倉存管理等工作。以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹

• 須作好酒吧區域的款客擺設

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 保持菜單及飲品單的整潔

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

職位要求

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

• 教育程度：小學畢業或以上程度

• 語言能力：能操流利廣東話、普通話及英語

• 電腦應用：懂 Micros 電腦軟件操作者優先考慮

Job Purpose: Ensure guests receive courteous and efficient five-star service. Assist the bartender to introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

Key Responsibilities

• Setup the bar for service

• Clean and tidy the bar and equipment frequently

• Report stock levels and help control monthly inventory

• Keep menus and beverage lists in good condition

• Know and understand drink lists, menu items, products and services, and upsell alternatives

Competencies and Requirements

• Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• Education: Primary school diploma or above

• Language Abilities: Fluent spoken Cantonese, Mandarin and English

• Computer Skills: Knowledge of Micros an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

管事部主任 Supervisor – Stewards (ID:2008BR)

主要職責

須負責建立及履行管事部最佳的練習，同時亦須對團隊成員作出激勵性等工作，以確保能清洗，清潔，擦亮及維護所有碗碟的衛生，烹飪設備（烤爐及爐頭），銀器，玻璃器皿，餐具，煙灰缸和廚房的工作範圍。

職位介紹

• 須監管所分配的工作範圍能運作順利

• 維持永利的高標準衛生和安全的工作範圍，設施及設備

• 設計，執行和監督存放餐具，鍋及玻璃器皿的最佳收拾，清潔及清洗等方法，並須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 監督和監測如何正確地使用，處理和儲存清潔劑

• 當管事高級主任不在崗位時，須履行其委派的工作

職位要求

• 工作經驗：具最少兩年從事廚房工作者為佳

• 技能 / 證書：具如何正確使用，處理和儲存清潔用品的知識

• 教育程度：高中畢業或以上程度

• 語言能力：流利廣東話及普通話

Job Purpose: Create and implement best practice in Stewarding activities and motivate Stewards to exceed expectations for clean, polished and hygienic dishes, cooking equipment (ovens, stovetops), silverware, glasses, utensils, ashtrays and kitchen work areas.

Key Responsibilities

• Oversee the efficient operation of the assigned duty area

• Maintain Wynn ’s high standards of hygiene and safety for work areas, facilities and equipment

• Design, implement and monitor best practices for clearing, cleaning, washing and storing crockery, pots and glassware, and sanitising kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Implement, supervise and monitor the correct use, handling and storage of cleaning chemicals

• Perform duties assigned by the Senior Stewards Supervisor and assume responsibilities in the Senior Supervisor’s absence

Competencies and Requirements

• Experience: 2 years’ kitchen experience an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals

• Education: Secondary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽高級技術員 Senior Technician - Audio Visual (ID:1237BR)

主要職責

須負責包括但不限於圖形與視頻顯示器、音頻系統，照明和控制系統和投影系統的修理，保養和解決故障問題。

職位介紹

• 協調和帶領技術員規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 分析和解決安裝問題

• 執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全

職位要求

• 工作經驗：具最少六年視聽控制系統相關的工作經驗

• 技能 / 證書：具操作音頻通信、錄影顯示系統、廣播系統、MATV、視頻投影系統、CD 機、VCD 和 DVD 格式的知識

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話 及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose

Operate and maintain Fire Services systems in accordance with preventative maintenance programs and as ad hoc needs arise

Key Responsibilities

• Coordinate with and lead the technicians to plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety

Competencies and Requirements

• Experience: Minimum 6 years of AV experience

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement,

• MATV, video projection systems, CD, VCD and DVD formats

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電器工程師 Engineer (Electrical) (ID: 3281BR)

主要職責：監督電機技術員以執行操作和維護高壓/中壓電力設備，PMS 系統，應急發電機和 UPS 系統，作為預防性維護計劃的一部分，以及存在臨時維修的需要

職位介紹

• 確保高壓/中壓電力設備，PMS，應急發電機和 UPS 系統的維修，保養和安裝工作，並遵守安全規則和規定

• 監督電機團隊的日常營運

• 定期進行預防性維護檢查，並遵守能源管理和節約計劃

• 對困難的情況進行故障排除，以免影響度假村的營運

• 確保電機設備處於良好的工作狀態

• 有效處理所有工作訂單，並報告賓客問題和技術人員的工作效率

• 在遵守既定政策和程序的同時，提供永利皇宮的高質量和服務水準

• 對高壓/中壓電力，PMS，應急發電機和 UPS 系統實施保養工作並進行有效及即時的維修

• 確保大樓，設施，設備和工作地方都保持乾淨，整潔，安全

• 與組織內的跨部門團隊密切合作並進行協調，以確保工作流程順暢

• 按需要參加緊急情況

• 向電機總工程師或以上主管報告問題

• 協助和履行電機總工程師或以上主管所委派的工作

職位要求

• 工作經驗：

• 至少有 5 年相關經驗（其中 3 年技術員經驗），涉及高壓/中壓變壓器，高壓/中壓/低壓配電盤，高壓/低壓應急發電機和 UPS 系統的操作和維護

• 在復雜的過程控制系統上具有豐富的技術經驗和發現故障的能力

• 具有高壓/中壓開關和安全程序方面的經驗

• 技能 / 證書：

• 熟練使用各種國際法規和標準，例如 BS，IEC，IEE 等

• 了解澳門有關低壓電機系統和設備的操作和維護的法規和市場

• 教育程度：電機工程學士學位或以上程度

• 語言能力：能操良好廣東話及普通話，一般英語

• 電腦應用：熟識 MS Office 及 AutoCAD

Job Purpose: Supervise the Electrical Technicians to perform operate and maintain HV/MV equipment, PMS system, emergency generator and UPS system as part of the preventative maintenance program and also ad hoc needs arise.

Key Responsibilities

• Ensure repairs, maintenance and installation work on HV/MV equipment, PMS, emergency generator and UPS system adhere to safety rules and regulations

• Supervise the daily operations of the Electrical Team

• Conduct regular preventative maintenance inspections and adhere to energy management and conservation programs

• Trouble-shoot difficult cases to prevent interruptions to resort operations

• Ensure electrical equipment is in perfect working order and all areas are presented as new

• Process all work orders efficiently and report guest issues and Technicians’ productivity

• Deliver Wynn Palace’s high standards of quality and service while adhering to established policies and procedures

• Implement the PPM and effective and timely repairs on HV/MV equipment, PMS, emergency generator and UPS system

• Ensure buildings, facilities, equipment and work areas are kept clean, health and safety standards

• Work closely and coordinate with cross functional teams within the organization to ensure smooth external and internal work flows

• Attend to emergencies as required

• Report and escalate problems to Chief Engineer or above

• Accept any other duties and responsibilities assigned by the Chief Engineer or above

Competencies and Requirements

• Experience:

• Minimum 5 years of related experience (in which 3 years hands-on) experience on operation and maintenance of HV/MV transformers, HV/MV/LV switchboards, HV/LV emergency generators and UPS system

• Strong technical experience and ability in fault finding on complex process control systems

• Experience in HV/MV switching and safety procedures

• Knowledge/Certificates:

• Proficient in using various international codes and standards such as BS, IEC, IEE, etc.

• Knowledge of Macau regulation and market relating to the operation and maintenance of the LV electrical system and equipment

• Education:

• High Diploma degree or above for Electrical Engineering

• Language Abilities: Good command of spoken and written English and Chinese (Cantonese/ Mandarin)

• Computer Skills: Proficient in MS Office and AutoCAD

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

日本壽司廚師 Sushi Chef (ID:4045BR)

主要職責

• 生產高品質的壽司及刺身，以滿足賓客的需求

職位介紹

• 生產高品質的壽司，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

職位要求

• 工作經驗：具最少八年從事於四、五星級日式廚房壽司廚師的工作經驗，有廚師發辦或板前料理工作經驗者優先考慮

• 技能 / 證書：對日式菜餚˴時令食材及壽司等瞭如指掌；精通刀切技術

• 教育程度：中學畢業或等同學歷

• 語言能力：流利廣東話˴普通話˴英語及基本日文

Job Purpose: Produce high quality sushi and sashimi dishes to fulfil customers’ orders

Key Responsibilities

• Produce high quality sushi dishes to fulfil customers’ orders

• Forecast sushi supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage of sushi ingredients, and cleaning and tidying the sushi station and utensils

• Continuously improve health and safety standards

Competencies and Requirements

• Experience: Minimum of 8 years’ experience as a sushi chef in a 5 star Japanese fine-dining kitchen, with Omakase working experience in advance

• Knowledge/Certificates: Excellent product knowledge of Japanese cuisine, seasonal ingredients, and sushi; accurate knife skills and proven sushi abilities

• Education: Secondary school or equivalent

• Language Abilities: Fluent Cantonese, Mandarin, English and basic Japanese

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

行李及代客泊車服務主任 Captain - Bell, Door & Valet (ID:1240BR)

主要職責：監督、培訓及指導行李服務員、門僮及行李托管服務部的團隊成員，以確保團隊成員能為賓客帶來五星

級的禮遇及有效率的服務。

職位介紹

• 協助行李及代客泊車服務部的管理層處理部門日常運作

• 安排行李服務員護送每一位賓客到房間

• 監控賓客行李和物品的處理，標籤，儲存和運送程序

• 監控團體的行李和物品運送程序的有效性

• 確保團隊成員不只能為賓客提供永利皇宮五星級的禮遇及有效率的服務，更期望能讓賓客體驗超乎所想的感受

• 更新報告，如酒店賓客入住進度，個人、團體及貴賓抵達/離開的進度報告

• 向經理準備定期報告

• 監控行李服務部及行李托管服務部的設施及工作地方衛生和清潔

• 清楚了解度假村內的所有設施、服務及活動

• 監控質量控制機制，包括服務標準、團隊成員儀表、設備演示、以及健康和安全

• 不斷提升部門的健康及安全標準

• 處理失物事故

• 監督部門的行政工作

• 當經理不在崗位時，須協助及履行其工作

職位要求

• 工作經驗：最少兩年於五星級酒店從事行李服務或門僮工作，具管理經驗者優先考慮

• 技能 / 證書：熟識澳門周圍的景點

• 教育程度：中學學位或同等學歷

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 MS Office 操作

Job Purpose: Supervise, train and guide Bell, Door & Valet and Sky Limo Operation staff and ensure guests receive

courteous and efficient five-star service.

Key Responsibilities

• Assist in the daily operations management of the Bell, Door & Valet and Sky Limo Operation Department

• Assign a Bellperson to escort each guest to their room

• Monitor handling, labelling, storage and delivery procedures for guest luggage and items

• Supervise the efficient handling of group baggage deliveries and amenities

• Ensure Bell, Door & Valet and Sky Limo Operation staff deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Update progress reports of check-in process, arrivals/departures of FIT, Group and VIP guests

• Prepare regular reports for the Manager

• Monitor the cleanliness and hygiene of all sections of Bell, Door & Valet and Sky Limo Operation equipment and work areas

• Handle lost and found claims

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Bell, Door, Valet, Baggage Check, Lobby Greeter and Sky Limo services including service standards, staff grooming, equipment presentation, and health and safety

• Continuously improve health and safety standards

• Assist and perform duties assigned by Senior Captain and above.

Competencies and Requirements

• Experience: Minimum 2 years of Bell Services experience in a five-star hotel preferred. Supervisory experience an advantage

• Knowledge/Certificates: n/a

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員 Butler - VIP Services (ID: 1296BR)

主要職責

• 負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

• Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• •Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

花藝助理技術員 Assistant Floral Technician (ID:1244BR)

主要職責：負責設置酒店各區域的鮮花作品，協助花藝主任及花藝經理妥善完成酒店區域及賓客所需，並維持花藝部工作區域的整潔。

職位介紹

• 於花藝工作間及酒店範圍內工作，負責處理公共區域之簡單枱花及內部訂單，以及切割花莖及擺放鮮花

• 清潔和儲存玻璃器皿以及消毒水桶

• 按日常護理程序保養及更換鮮花，並按需要為鮮花添加或更換清水

• 提供宴會工作及特別節目所需的花藝協助

• 協助製作酒店客房內的花藝作品

• 於收貨時負責接收、處理及存放所有花材，並確保所有鮮花妥善保存於雪房內

• 報告上級有關花材或植物的凋謝或損耗情況

• 經常保持工作間整潔，清理工作間內的垃圾

• 製作枱花及於指定時間把鮮花送到餐廳、個別商店或特定區域

• 接受花藝主任或花藝經理指派的工作

• 協助花藝一級技術員進行日常花藝工作間的工作

• 收回花瓶和花藝器皿

職位要求

• 工作經驗：具一年專業花藝知識優先

• 教育程度：小學程度或同等學歷

• 語言能力：廣東話、普通話或英語

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

Royal Caviar Club Limitada 澳門招聘

加入頂級魚子醬文化的非凡旅程

Royal Caviar Club 孕育自一群對美食懷有熱忱的創辦人，我們不斷追求卓越,匯聚來自世界各地最 頂級的魚子醬珍品，為顧客打造無與倫比的高端體驗。多年來,我們已於全球建立起與頂級餐廳、 酒店及企業等頂尖夥伴的緊密合作關係。如今，我們熱切期待有才華的您加入這個非凡團隊！

我們重視為員工提供廣闊的成長發展空間，不論您是經驗老道，還是初踏職場，只要您對高級美食與頂級魚子醬文化充滿熱忱，渴望施展所長，Royal Caviar Club 就是您追求卓越事業的最佳舞台！立即申請這個難能可貴的機會，讓我們一同譜寫無與倫比的頂級體驗！

銷售員 Sales Associate (全職)

工作內容

• 與顧客分享專業知識，跟進客戶要求及建立彼此良好的關係。

• 細心聆聽客人需要，提供合適的建議及符合其需要的產品。

• 處理店舖日常運作及零售營運，完成上級交辦的其它或臨時工作。

職位要求

• 中學畢業或以上程度。

• 具一年或以上零售或餐飲服務工作經驗，具高級食材類銷售經驗者優先。

• 具備良好的溝通技巧、出色的銷售技能。

• 具備友好、耐心及外向的個性。

• 能操流利廣東話，英語及普通話。

全職員工福利：

• 員工購物優惠。

• 酌情績效獎金。

• 例假、強制性假期、有薪年假。

• 專業在職培訓及良好晉升機會。

申請方法：

請將履歷、近照及薪酬要求電郵到 rccmacau.info@gmail.com，請註明申請職位。

所收集之資料絕對保密並僅用作招聘用途。

HAIROLOGY 絲域養髮澳門招聘

絲域養發創立於2003年，深耕頭皮養護二十餘年，國內頭部科技養發連鎖品牌。擁有自研技術與標準化養護體系，全國門店超2600家，會員300萬+，以專業頭皮檢測，提供精細化頭皮頭髮養護服務。

現澳門門店全新蓄力發展，廣納賢才！誠邀熱愛美業、踏實肯乾、積極進取的夥伴加入。團隊氛圍輕鬆融洽，福利完善，提供系統化專業培訓與清晰晉升通道，助力每一位員工長期穩定發展、實現個人價值與收入提升。

本次招聘所有崗位薪資透明、多勞多得、上不封頂，新人專屬保底保障，無從業壓力！

養發護理師 - 6 名

基礎薪資：13,000 MOP/月（傭金面談；入職前 3 個月享受 15,000 MOP/月保底薪資，保障新人收入。）

任職要求：

• 男女不限；

• 性格開朗樂觀，待人親和，溝通能力良好，善於維護客戶關係；

• 工作認真踏實、責任心強，服從門店工作安排，有良好的服務意識和團隊協作精神；

• 具備2年以上美髮、養發、頭皮護理等相關行業工作經驗者優先，條件優秀者可放寬要求；

福利：

• 休息休假：每月月休4天，跟澳門公眾假期；

• 餐食補貼：50 MOP/天工作餐補貼，按月發放；

• 醫療保障：全員配備團隊醫療保險，為健康保駕護航；

• 成長髮展：提供免費專業崗前、在崗技能培訓，完善的晉升體系，從基層崗位到管理崗位雙向晉升通道，公平公正，靠能力晉升。

應聘方式：

• 工作地點：商業大馬路195-199號南灣壹號地下B,C座及閣樓

• 聯繫電話：19965659411、18926930160、65656222 (王小姐)、（153）65659411

• 應聘郵箱：v12zhangliya@hotmail.com

• 應聘說明：有意者可直接電話咨詢，或投遞個人簡歷至指定郵箱，我們會盡快審核簡歷、安排面試！

我們期待積極向上、熱愛美業的你，攜手同行，共創高薪未來！

THE 13 PALACE 澳門十三皇宮招聘

人力資源部

人力資源專員

職務內容：

1. 招聘配置

• 根據部門人力需求，協助擬訂招聘計劃，執行中基層及前線崗位全流程招聘。

2. 人事檔案

• 獨立辦理員工入職、調崗、晉升、調薪、離職、解僱手續、文件簽署與檔案管理。

3. 勞資及員工關係

• 處理員工諮詢、投訴，進行勞資溝通，跟進員工紀律相關程序。

4. 考勤薪酬福利

• 收集、審核及匯總員工考勤資料，確保加班、休假、排班符合法規及公司規定。

5. 培訓行政

• 協助制訂及執行年度培訓計劃，處理培訓通知、場地、物資、簽到等行政工作。

6. 人力數據報表

• 統計人力資料，編製人員架構、流失率、招聘及考勤等人力報表。

職位要求：

• 3-5年相關工作經驗或以上優先；

• 高等教育學歷；

• 流利廣東話、普通話及英語。

工作時間：09:00-18:30 (5天工作)

市場及銷售部

銷售經理 / 副銷售經理

職務內容：

• 指導和開展市場調研和分析。根據酒店的營業需要，與業務連絡人、會務策劃者、遊客和旅行社、旅遊運營商、航空公司、公司客戶、政府部門和其它客人發展並保持聯繫。

• 設立和保持定期的銷售拜訪機制，與目標市場的關鍵人物會面。

• 通過參與當地市場的各種活動在當地市場上樹立良好形象，並定期拜訪及接待客戶。

• 策劃並實施現場考察活動，使客人熟悉酒店環境；必要時出差推廣酒店，拓展潛在業務機會。

• 推廣酒店的各項設施，並管理及了解公司客戶的優先使用酒店記錄

• 根據銷售策略中既定目標，向新客戶、現有客戶及潛在客戶開展銷售工作，並與其協商最合適的價格，以實現利潤最大化。

• 通過有效的客戶管理，為現有客戶提供持續服務。

• 監測現有業務，並在銷售策略會議上提出拓展建議；持續發展現有業務，積極發掘新的業務機會，並及時與營運部門溝通。

• 監督競爭對手的動態，並協助分析市場趨勢；在酒店內部將銷售線索分配給相關人員。

職位要求：

• 3-5年相關工作經驗(有從事酒店前臺、銷售、公關等部門的工作經歷優先。)

• 學士學位；

• 流利廣東話、普通話及英語。

工作時間：09:00-18:30 (5天工作)

協調員

職務內容：

• 獨立、高效處理日常行政事務，高階文書與解難能力；

• 專業文件與商務演示：責編制高質量的商務報告、會議記錄，並製作具視覺衝擊力的 PowerPoint 演示簡報。

職位要求：

• 1年工作經驗者優先；

• 學士學位；

• 流利廣東話、普通話及英語。

工作時間：09:00-18:30 (5天工作)

訂房員

職務內容：

• 接聽電話、處理線上訂單、回覆電子郵件等；

• 確認訂房細節，包括房型、房價、入住日期、退房日期、入住人數等；

• 輸入訂房資料到管理系統；

• 追蹤及跟進訂房確認及付款事宜等。

職位要求：

• 無需相關工作經驗；

• 高等教育學歷；

• 流利廣東話、普通話及英語。

工作時間：09:00-18:30 (5天工作)

攝影師

職務內容：

• 負責酒店品牌宣傳、市場推廣所需的圖片、影片拍攝與後期處理，緊扣奢華高端定位；

• 記錄酒店空間、產品、活動及服務形象；

• 為官網、社交平台、宣傳物料、媒體發布等提供高品質視覺素材；

• 樹立並維護酒店頂級品牌形象。

職位要求：

• 2–5年商業/酒店攝影，五星級經驗優先

• 高中或以上， 攝影/設計相關優先

• 流利廣東話、普通話

工作時間：09:00-18:30 (5天工作)

房務部

私人管家專員

職務內容：

• 為客人提供個性化歡迎服務，如安排專人接送、行李搬運等；

• 瞭解客人需求，提供量身定制的入住建議，如餐飲、娛樂等；

• 處理客房服務要求，如客房清潔、物品補充等；

• 監督客房清潔和衛生，確保符合酒店標準；

• 處理客人的投訴和建議，確保客人滿意度。

職位要求：

• 1-2年相關工作經驗；

• 高中學歷；

• 流利廣東話、普通話及英語。

工作時間：24小時輪班工作，每班工作8小時

接待員

職務內容：

• 負責處理客人入住酒店、分配客房、退房事宜等；

• 處理客人諮詢及求助等。

職位要求：

• 1-2年相關工作經驗；

• 高等教育學歷；

• 流利廣東話、普通話及英語。

工作時間：24小時輪班工作，每班工作8小時

私人管家主任

職務內容：

• 為客人提供個性化歡迎服務，如安排專人接送、行李搬運等；

• 瞭解客人需求，提供量身定制的入住建議，如餐飲、娛樂等；

• 處理客房服務要求，如客房清潔、物品補充等；

• 監督客房清潔和衛生，確保符合酒店標準；

• 安排房間維護和保養，管理客用品；

• 熟悉酒店運作，協調其他部門資源，滿足客人需求；

• 處理客人的投訴和建議，確保客人滿意度。

職位要求：

• 2-3年相關工作經驗；

• 高中學歷；

• 流利廣東話、普通話及英語。

工作時間：24小時輪班工作，每班工作8小時

協調員

職務內容：

• 專業及有禮地接聽內部的電話；

• 及時處理部門間所有詢問和要求；

• 替公司內部轉駁電話； 一般文書工作等。

職位要求：

• 1年工作經驗者優先；

• 高等教育學歷；

• 流利廣東話、普通話及英語；

工作時間：24小時輪班工作，每班工作8小時

樓層主任

職務內容：

• 負責酒店客房的衛生清潔、更換及送洗床上用品、清潔浴室、補充房間內消耗性用品；

• 協助其他區域的清潔作業等；

• 配合部門主管交辦之工作事項及工作輪調。

職位要求：

• 2-3年相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

樓層領班

職務內容：

• 負責酒店客房的衛生清潔、更換及送洗床上用品、清潔浴室、補充房間內消耗性用品；

• 協助其他區域的清潔作業等；

• 配合部門主任交辦之工作事項及工作輪調。

職位要求：

• 1-2年相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

禮賓司

職務內容：

• 迎賓接待，主動提供問候，協助辦理入住手續及引導至客房，並處理行李；

• 提供酒店或周邊地區的旅遊資訊、交通指南、餐飲建議、活動安排等，協助客人規劃行程；

• 協助安排客人、公司用車；

• 協助處理客人提出的各種需求；

• 協助處理信件、傳真、包裹，以及維護公共區域的秩序等。

職位要求：

• 2-3年相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話；基本英語溝通能力。

工作時間：24小時輪班工作，每班工作8小時

禮賓主任

職務內容：

• 親切友善迎賓接待，協助辦理入住/退房手續，引導至客房，並處理行李；

• 提供酒店或周邊地區的旅遊資訊、交通指南、餐飲建議、活動安排等，協助客人規劃行程；

• 協助訪客處理預約、預訂、行李寄存等事務；

• 協助處理客人提出的各種需求；協助處理信件、傳真、包裹，以及維護公共區域的秩序等。

職位要求：

• 1-2年相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話；

• 基本英語溝通能力。

工作時間：24小時輪班工作，每班工作8小時

公共區域清潔主任

職務內容：

• 負責酒店內外公共區域之環境清潔、維護作業及日常保養；

• 資源回收分類整理工作；

• 各項物品擺放定位點、補充齊全；

• 配合部門經理交辦之工作事項及工作輪調。

職位要求：

• 2-3年相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

公共區域清潔領班

職務內容：

• 負責酒店內外公共區域之環境清潔、維護作業及日常保養；

• 資源回收分類整理工作；

• 各項物品擺放定位點、補充齊全；

• 配合部門主任交辦之工作事項及工作輪調。

職位要求：

• 1-2年相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

公共區域清潔工人

職務內容：

• 負責酒店內外公共區域之環境清潔、維護作業及日常保養；

• 資源回收分類整理工作；

• 各項物品擺放定位點、補充齊全；

• 配合部門主管交辦之工作事項及工作輪調。

職位要求：

• 無需相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

汽車清潔員

職務內容：

• 熟練掌握清潔工具和化學產品的使用。

• 良好的時間管理和組織能力。

• 瞭解汽車內外不同材質的護理技巧。

職位要求：

• 先前的汽車清潔或相關行業經驗會是加分項，但不是必需的；

• 高中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

布草服務員

職務內容：

• 布草服務員是酒店房務團隊的關鍵成員，負責確保所有布草（如床單、被套、枕套、毛巾、浴袍等） 的清潔、整理、儲存和分發工作。

• 該職位元需要高度的細心、效率和團隊合作精神，以支持客房清潔 和酒店整體運營，為客人提供潔淨舒適的住宿體驗。

職位要求：

• 1年或以上相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

制服服務員

職務內容：

• 負責酒店全體員工制服的接收、發放、更換、儲存及管理工作；

• 確保所有制服清潔、整齊、完好， 並提供高效、準確的服務，支援各部門員工的運作需求。

職位要求：

• 1年相關工作經驗（如酒店制服房、洗衣房、倉庫管理或零售庫存管理經驗）為佳；

• 初中學歷；

• 粵語流利，基本普通話溝通能力。

工作時間：24小時輪班工作，每班工作8小時

洗衣服務員

職務內容：

• 洗衣服務員是酒店房務團隊的關鍵成員，負責確保所有洗衣設備等的清潔、整理、儲存和分發工作。

• 該職位元需要高度的細心、效率和團隊合作精神，以支持酒店整體運。

職位要求：

• 1年相關工作經驗（如酒店制服房、洗衣房、倉庫管理或零售庫存管理經驗）；

• 初中學歷；

• 粵語流利，基本普通話溝通能力。

工作時間：24小時輪班工作，每班工作8小時

行李員

職務內容：

• 協助客人上下車、搬運行李、指引方向，以及提供其他與行李相關的服務。

職位要求：

• 無需相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話；基本英語溝通能力。

工作時間：24小時輪班工作，每班工作8小時

房務員

職務內容：

• 負責酒店客房的衛生清潔、更換及送洗床上用品、清潔浴室、補充房間內消耗性用品；

• 協助其他區域的清潔作業等；

• 配合部門主管交辦之工作事項及工作輪調。

職位要求：

• 無需相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

前臺值班經理

職務內容：

• 監督前堂部的日常運作；

• 處理緊急事故，按照應急和危機管理準則處理情況；

• 設立事故報告，進行監測和調查，以確保作出適當的跟進、指導及糾正工作；

• 監控每日可供客房量的變化，確保滿足入住率作出相應的安排；

• 遵照公司現有的政策、程式和標準，監督及指導團隊成員執行工作等。

職位要求：

• 1-2年相關工作經驗；

• 高等教育學歷(酒店管理及旅遊學士學位者優先考慮)；

• 流利廣東話、普通話及英語。

工作時間：24小時輪班工作，每班工作8小時

前臺部主任

職務內容：

• 負責管理前臺接待處，確保日常運作順暢，並提供優質的客戶服務。

職位要求：

• 2-3年相關工作經驗；

• 高等教育學歷；

• 流利廣東話、普通話及英語。

工作時間：24 小時輪班工作，每班工作8小時

迎賓大使 (兼職)

職務內容：

• 迎賓大使主要負責接待訪客及客戶，提供友善、專業及優質的服務體驗，協助解答查詢及引導客人前往指定地點，維持接待區良好的服務形象，提升客戶滿意度及品牌形象。

職位要求：

• 1 年工作經驗者優先；

• 高中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：輪班工作，每班工作8小時

接線生

職務內容：

• 專業及有禮地接聽內部和外部的電話；

• 及時處理客人所有詢問和要求；

• 替客人及公司內部轉駁電話；

• 一般文書工作等。

職位要求：

• 無需相關工作經驗；

• 高等教育學歷；

• 流利廣東話、普通話及英語。

工作時間：24小時輪班工作，每班工作8小時

康體服務員

職務內容：

• 協助處理康樂設施及活動，提供客戶服務，並維持場所的清潔和安全。

職位要求：

• 無需相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話；

• 基本英語溝通能力。

工作時間：24小時輪班工作，每班工作8小時

接駁巴士司機

職務內容：

• 接駁巴士司機主要負責安全、有效率地接送賓客往返酒店與指定地點（如機場、車站、景點等）。

• 該職位不僅要求卓越的駕駛技術，更要求提供頂級的客戶服務，代表酒店展現出友好、專業的形象。

• 司機需確保車輛時刻保持清潔和最佳運作狀態。

職位要求：

• D1重型客車牌；

• 具備至少2年的專業駕駛經驗，有酒店、旅遊巴士或客運行業經驗者優先。

• 優秀的駕駛技術和安全意識。

• 初中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

轎車司機

職務內容：

• 負責為酒店賓客提供安全、準時、舒適及專業的豪華轎車接送服務。

• 司機是賓客對酒店的第一印象和最後印象，必須透過卓越的服務水準、得體的儀容和對酒店產品的熟悉度，展現酒店的專業形象與服務承諾。

職位要求：

• B輕型車牌，3年或以上的駕駛經驗。持有效的「出租汽車許可證」或「公共服務車輛駕駛員證照」（如適用）。

• 初中學歷；

• 粵語流利，具備基本普通話及英語溝通能力。

工作時間：24小時輪班工作，每班工作8小時

園藝師

職務內容：

• 尋找和收集材料來創作園藝設計；

• 注重細節，質量和原創性來創作所有園藝擺設；

• 留意業界關於流行的主題，色彩，方向，和材料的趨勢。

職位要求：

• 1 年工作經驗者優先；

• 高中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

花藝員

職務內容：

• 根據設定主題，創作和複製豪華的花卉擺設；

• 因應客人的喜好來創作一件特有的花藝作品；

• 保持適當的鮮花存放, 以確保其新鮮及不致枯萎；

• 注重細節，質量和原創性來創作所有擺設。

職位要求：

• 1年工作經驗者優先；

• 高中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

餐飲部

餐廳經理

職務內容：

• 負責管理本司餐廳的日常運作，制定和執行員工技能培訓計劃；

• 有效控制營運成本，完成餐廳盈利指標；

• 建立良好的客戶關係，有效地管理服務質素及處理投訴；

• 制定推廣策略、拓展餐廳生意以提高餐廳盈利；

• 需執行其他同類職務及協調其他工作人員；

• 需通宵輪班 & 分班制 (落場更)。

職位要求：

• 3年或以上相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

餐廳副經理

職務內容：

• 負責協助經理管理本司餐廳的日常運作，制定和執行員工技能培訓計劃；

• 完成餐廳盈利指標；

• 建立良好的客戶關係，有效地管理服務質素及處理投訴；

• 制定推廣策略、拓展餐廳生意以提高餐廳盈利；

• 需執行其他同類職務及協調其他工作人員；

• 需通宵輪班 & 分班制 (落場更)

職位要求：

• 2 - 3 年或以上相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

餐廳主任

職務內容：

• 負責協助副經理管理本司餐廳的日常運作，制定和執行員工技能培訓計劃；

• 建立良好的客戶關係，有效地管理服務質素及處理投訴；

• 需執行其他同類職務及協調其他工作人員；

• 通宵輪班 & 分班制 (落場更)

職位要求：

• 1 - 2 年以上相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

餐廳領班

職務內容：

• 負責協助主任管理本司餐廳的日常運作，制定和執行員工技能培訓計劃；

• 建立良好的客戶關係，有效地管理服務質素及處理投訴；

• 需執行其他同類職務及協調其他工作人員；

• 需通宵輪班 & 分班制 (落場更)

職位要求：

• 1年以上相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

咖啡師

職務內容：

• 咖啡與飲品製作

• 專業製作意式咖啡（Espresso、Latte、Cappuccino等）、手沖、冷萃、特調咖啡及拉花

• 製作配套茶飲、果汁、輕食點心，確保出品穩定、衛生、美觀

• 嚴格遵守配方、份量、溫度、時間標準，維持五星級品質

職位要求：

• 1-2年相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話，英語優先

工作時間：24小時輪班工作，每班工作8小時

高級餐飲服務員

職務內容：

• 按服務標準向客人提供優質的餐飲服務體驗，包括接待及安排客人入座、點餐、傳菜、餐具攞設及保持用餐區域的清潔衛生熟悉菜單上所有的菜式和飲料，為客人介紹及推薦合適飲料產品搭配菜品；

• 按服務標準為顧客介紹各式菜品及其特色，與顧客建立良好關係；

• 以良好的服務態度解答客人的查詢及滿足客人的要求；

• 維持餐廳、營運及後勤區域整潔

職位要求：

• 1年以上相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

餐飲服務員

職務內容：

• 按服務標準向客人提供優質的餐飲服務體驗，包括接待及安排客人入座、點餐、傳菜、餐具攞設及保持用餐區域的清潔衛生熟悉菜單上所有的菜式和飲料，為客人介紹及推薦合適飲料產品搭配菜品；

• 按服務標準為顧客介紹各式菜品及其特色，與顧客建立良好關係；

• 以良好的服務態度解答客人的查詢及滿足客人的要求；

• 維持餐廳、營運及後勤區域整潔

職位要求：

• 無需相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

酒吧主管

職務內容：

• 協助餐廳水吧的日常運作，按既定標準高效準備、展示和提供飲料 通過熟悉的餐飲技能、豐富的知識和經驗維護好該區域的客戶關係保持水吧區域高標準的衛生整潔

職位要求：

• 3年或以上相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

調酒員

職務內容：

• 協助餐廳水吧的日常運作，按既定標準高效準備、展示和提供飲料 通過熟悉的餐飲技能、豐富的知識和經驗維護好該區域的客戶關係 保持水吧區域高標準的衛生整潔

職位要求：

• 1年以上相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

高級知客

職務內容：

• 確保團隊成員為賓客帶來五星級的禮遇及有效率的服務；

• 須以有禮態度為餐廳接待及招攬賓客，進行預約，編配座位及推廣活動等工作。

職位要求：

• 2年以上相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

知客

職務內容：

• 確保團隊成員為賓客帶來五星級的禮遇及有效率的服務；

• 須以有禮態度為餐廳接待及招攬賓客，進行預約，編配座位及推廣活動等工作。

職位要求：

• 1年以上相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

廚師 (中式/西式)

職務內容：

• 確保食物的存放日期，妥善貯存食物及消毒設備，並採取其他措施以確保食物的完整及品質 ；

• 準備及烹調菜單選項時應使用正確的烹調程式及食譜；

• 調味料、烹調原料、火喉、食物品質及擺置須乎合標準並達致客人期望；

• 履行工作時應按照食品衛生標準和其他法規。

職位要求：

• 2-3年相關工作經驗；

• 初中學歷；

• 流利廣東話及基本普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

廚師助理

職務內容：

• 協助廚房師傅們製作精美出品，材料清洗、斬切等，食材清點及補充。

職位要求：

• 1-2年相關工作經驗；

• 初中學歷；

• 流利廣東話及基本普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

廚房雜工

職務內容：

• 雜工主要負責協助食材裝卸、協助廚房清潔、內雜務，協助開市、收市等工作。

職位要求：

• 1-2年相關工作經驗；

• 初中學歷；

• 流利廣東話及基本普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

管事部副經理

職務內容：

• 負責清洗、整理及搬運餐飲器具及廚房設備用品；

• 需使用機器或相關化學物品完成工作；

• 維持廚房及餐飲場所整潔度；

• 需負責組織及督導從屬、安排工作及編製更表、並適時提供工作技能培訓；

• 需執行及協調與其職務相連之事宜。

職位要求：

• 3年或以上相關工作經驗；

• 高中學歷；

• 流利廣東話及基本普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

管事部主任

職務內容：

• 負責清洗、整理及搬運餐飲器具及廚房設備用品；

• 需使用機器或相關化學物品完成工作；

• 維持廚房及餐飲場所整潔度；

• 需負責安排工作及編製更表、並適時提供基本工作技能培訓；

• 需執行及協調與其職務相連之事宜

職位要求：

• 3年或以上相關工作經驗；

• 初中學歷；

• 流利廣東話及基本普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

高級管事員

職務內容：

• 按照主管的指示，完善地清洗餐飲器皿，執行清潔工作，遵照企業的高標準衛生和安全守則。

職位要求：

• 2-3年相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

管事員

職務內容：

• 按照主管的指示，完善地清洗餐飲器皿，執行清潔工作，遵照企業的高標準衛生和安全守則。

職位要求：

• 1-2年相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

樓宇及工程設備部

工程技工 (機電、三行)

職務內容：

機電工程技工：

• 電氣設備的安裝、維修、保養，以及機械設備的維護和修理等；

• 室內外水電配管配線、照明燈具及電器設備安裝、建築物給排水系統維護、低壓配電線路維護等工作。

三行工程技工：

• 負責物業維修及保養工作，包括批灰、油漆、鋪設磁磚、防水、水喉維修等；

• 酒店傢俱維修、修補等。

• 處理漏水、防漏、更換鎖等雜項維修工作。

職位要求：

• 1年或以上相關工作經驗；

• 持建造業職安卡；

• 如有相關職業技能證明優先考慮；

• 高中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

設施維護技工

職務內容：

• 電氣設備的安裝、維修、保養，以及機械設備的維護和修理等；

• 室內外水電配管配線、照明燈具及電器設備安裝、建築物給排水系統維護、低壓配電線路維護等工作。

• 負責物業維修及保養工作，包括批灰、油漆、鋪設磁磚、防水、水喉維修等；

• 酒店傢俱維修、修補等。

• 處理漏水、防漏、更換鎖等雜項維修工作。

職位要求：

• 1年或以上相關工作經驗；

• 持建造業職安卡；

• 如有相關職業技能證明優先考慮；

• 高中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

值班經理 (弱電專業)

職務內容：

• 弱電專業, 熟悉酒店暖通, 給排水, 電氣

職位要求：

• 5年相關工作經驗；

• 管理經驗弱電專業；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

值班經理 (暖通專業)

職務內容：

• 暖通專業, 熟悉酒店弱電, 給排水, 電氣

職位要求：

• 5年相關工作經驗；

• 管理經驗暖通專業；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

聯絡員

職務內容：

• BMS監控，接維修單，派單，一般酒店維修工作。

職位要求：

• 2年相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話。

工作時間：24小時輪班工作，每班工作8小時

樓宇工程主管

職務內容：

• 負責建築, 裝修工程項目，內裝維修等。

職位要求：

• 5年建築裝修相關工作經驗；

• 管理經驗建築專業；

• 流利廣東話及普通話,英語優先。

工作時間：24小時輪班工作，每班工作8小時

SPA 部

理療師

職務內容：

• 為客人提供理療服務，並保持良好服務態度；

• 確保在使用浴室和蒸汽房時遵守所有操作程式；

• 履行其他由上級分派之相關工作；

• 根據需要協助水療各部門的運作；

• 保持工作區域的乾淨整潔。

職位要求：

• 2-3年相關工作經驗；

• 高中學歷；

• 流利廣東話、普通話及英語。

工作時間：09:00-00:00（輪班工作，每班工作8小時）

美容師

職務內容：

• 美容護理服務實施，皮膚檢測與分析，產品銷售與推薦，客戶接待與咨詢等。

職位要求：

• 2-3年相關工作經驗；

• 初中學歷；

• 流利廣東話及普通話，英語優先。

工作時間：09:00-00:00（輪班工作，每班工作8小時）

髮型師

職務內容：

• 為酒店住客、VIP貴賓及會員提供專業、奢華的理髮、美髮、造型服務；

• 嚴格遵循酒店五星級服務標準，維護工作區域與設備衛生，確保客人體驗與酒店高端品牌形象一致。

職位要求：

• 3年或以上專業理髮/美髮經驗，五星級酒店/高端髮型局經驗優先；

• 持有專業理髮/美髮資格證書、培訓證明；

• 流利廣東話及普通話，英語優先。

工作時間：09:00-00:00（輪班工作，每班工作8小時）

保安部

保安主任

職務內容：

• 一般酒店保安主任工作，包括酒店範圍巡邏、站崗、訪客登記、停車場閘機收費、客戶服務及處理突發事件等等。

職位要求：

• 3年或以上相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話；基本英語溝通能力。

工作時間：24小時輪班工作，每班工作8小時

保安員

職務內容：

• 一般酒店保安員工作，包括酒店範圍巡邏、站崗、訪客登記、停車場閘機收費、客戶服務及處理突發事件等等。

職位要求：

• 1年或以上相關工作經驗；

• 高中學歷；

• 流利廣東話及普通話；基本英語溝通能力。

工作時間：24小時輪班工作，每班工作8小時

信息技術部

燈光音響控制師

職務內容：

• 負責酒店宴會廳、宴會場地、舞台表演、駐唱演出及各類活動的燈光、音響、影音設備現場調試、現場操控、日常檢查與保養維護，配合各部門完成活動視聽效果，保障設備穩定運行及活動順利進行。

職位要求：

• 熟悉專業燈光音響控台操作，具備酒店/會所/舞台相關工作經驗優先；

• 高中學歷； 流利廣東話及普通話；

• 基本英語溝通能力。

工作時間：24小時輪班工作，每班工作8小時

訊息技術員

職務內容：

• 軟、硬體設備維護：安裝、設定、維護和修理公司電腦、伺服器、印表機等硬體設備、作業系統、辦公室軟體等；

• 網路管理：維護和管理公司網路，及時發現和解決問題等。

職位要求：

• 1年相關工作經驗；

• 高等教育學歷(資訊工程、計算機科學、資訊管理等優先)；

• 流利廣東話、普通話及英語。

工作時間：24小時輪班工作，每班工作8小時

財務部

收益審計助理

職務內容：

• 核對前臺系統與財務系統的數據是否一致，檢查房間收入、取消費用、升級費用等是否正確記錄，確認每日現金、信用卡、電子支付等交易是否入帳，檢查是否有重複收費或漏收情況。

職位要求：

• 1年以上相關工作經驗；

• 高等教育學歷（會計學/財務管理/審計學/稅務等）；

• 流利廣東話、普通話及英語。

工作時間：09:00-18:30 (5天工作)

助理會計總帳

職務內容：

• 各項費用之發票、單據及帳務處理，並登錄至會計系統製作傳票；

• 處理客戶應收款項帳務；

• 處理其他一般費用申請之會計帳務；

• 協助會計師查帳資料提供；

• 負責文書資料處理及歸檔等。

職位要求：

• 1-2年相關工作經驗；

• 高等教育學歷(會計學、財稅金融相關)；

• 流利廣東話及普通話；基本英語溝通能力。

工作時間：09:00-18:30 (5天工作)

以上工作地點：路環

申請方式：

有意者請將完整簡歷電郵至：recruitment@the13.com

某公司誠聘

HR & Admin Officer

Job Responsibilities:

• Calculating and preparing the monthly salary, OT records and payroll distribution;

• Checking and analysis the records of Attendance and Leave Deduction (regarding annual leave, unpaid sick leave, unpaid leave, industrial injury leave);

• Monitoring the employment issue including contract preparation, government tax and social security fund, etc.;

• Communicating and co-operate with the Hong Kong HR colleagues for handling the NEW Payroll system;

• Handling all data entry of (new staff information, termination, promotion, salary adjustment, shift changing, ad-hoc scenario, annual double pay, annual tax deduction/addition). Run the rest procedures of payroll system and conduct both Autopay and Cheque final reports under two payroll systems (old and new payroll systems) of our 3 companies;

• Preparing memo for monthly promotion, transfer, deduct salary/allowance, termination within our 3 companies for management approval;

• Preparing the monthly accrued-amount to Account Managers in the end of each month;

• Handling the retirement, resignation & termination cases including prepare documents for staff signatory; calculating the last payment; issue the declaration letter; arrange the resigned staffs to return all the CSR Macau /SITA Macau/ Ultra Clean belongings to our company and filing;

• To maintain a good filing system in HR Dept.;

• Answering all the payroll enquiries to different colleagues from different departments;

Requirements:

• Bachelor’s degree in Business or related field with 3 years working experience;

• Strong verbal and written communication skills in Chinese (Cantonese, Mandarin) and English;

• Excellent teamwork skills with a polite and respectful manner;

• Physical ability to conduct site visits and assessments;

Assistant Maintenance Manager

Key Accountabilities or Responsibilities 主要職責：

Responsibility for the daily Operation & Maintenance in accordance with the contract

requirements :

• To lead maintenance team including engineers, supervisors and technicians to carry out day-to-day works, including preventive and corrective maintenance tasks of district cooling systems including chillers, water pumps and cooling towers etc.

• To plan the preventive and corrective maintenance work with consideration of operation needs and new installation.

• To review maintenance work procedures and ensure the team follows.

• To review work safety and work quality.

• To monitor and coordinate with works by sub-contractors.

• To familiar with the plant E&M installation and to solve day-to-day technical problems.

• To direct the team to keep maintenance records and prepare reports.

• To provide management to the team and provide training.

• To take the lead in providing technical proposals and improvement opportunities.

• Perform root cause analysis on the performance and failure equipment

Job Requirements 工作要求：

Education & Professional Qualification

• Bachelor Degree in BS / Mechanical / Electrical Engineering

• Chartered Engineer is preferred

Job Experience/Knowledge

• At least 8 years of experience in operation and maintenance of large-scale chiller plant e.g. district cooling system / energy centre / shopping mall, etc.

• Sound knowledge in electrical and mechanical equipment operation and maintenance

• Professional membership from a relevant organization is an advantage Professional skills

• Leading skill in managing maintenance team and subcontractors to conduct various maintenance tasks

• Good interpersonal skills, Independent and self-motivating

Language skills

• Strong communication skill, English, Cantonese, Putonghua preferred

• Proficiency in PC skills (Google workplace andMS Office, etc.)

• Immediate available is highly preferred

Contract Manager

Key Accountabilities or Responsibilities 主要職責：

• Develop and implement strategies to drive business growth in energy services market

• Identify new business opportunities and meet with potential clients for presenting proposals

• Coordinate with internal technical, commercial and financial teams to prepare project cost estimate and technical proposal

• Prepare tender documents

• Coordinate with sub-contractors and suppliers for preparing project budget cost

Job Requirements 工作要求：

• Degree or above in Building Services / Electrical / Mechanical Engineering or equivalent

• Minimum 8 years’ solid working experience in E&M consultant or contracting firms

• Able to work independently, self-motivated result-oriented and with strong sense of responsibility

• Good interpersonal, communication and technical presentation skills

• Good command in written and spoken in English and Chinese

• Professional membership from a relevant organization will be an advantage

• Candidate with less experience will be considered for the post of Senior Engineer

Engineer

Key Accountabilities or Responsibilities 主要職責：

• Prepare plans and procedures for maintenance works in a district cooling plant

• Plant, lead and supervise a team of in-house technicians and subcontractors for routine maintenance works

• Monitor equipment status, respond to equipment fault, prepare reports and records for maintenance works

• Plan and monitor tools and spare parts stock level

• Improve health and safety policies and procedures

Job Requirements 工作要求：

• Higher diploma or above in Building Services / Electrical / Mechanical Engineering or equivalent

• Minimum 5 years’ solid working experience in building services installation and maintenance works of MVAC & electrical system

• Able to lead a team of technicians for different maintenance tasks

• Possession of a valid driving license is an advantage

• Good interpersonal and communication skills

• Good command in written and spoken in English and Chinese

• Candidate with less experience will be considered for the post of Assistant Engineer.

Operator 維修技術員 (設備操作)

Key Accountabilities or Responsibilities 主要職責：

• 負責日常中央空調系統的操作；記錄日常設備資料和數據；進行每日例行檢查；處理緊急事故及相關查詢

Job Requirements 工作要求：

• 初中程度或同等程度

• 具兩年或以上大型冷氣/樓宇設備系統操作或維修經驗;

• 持有相關牌照者優先

• 24小時輪班，輪休

Supervisor 督導員 (空調系統)

Key Accountabilities or Responsibilities 主要職責：

• 負責中央冷氣機房/ 設備及樓宇機電系统之運作、維修及保養

• 監督維修團隊及承包商進行定期設備保養工作

• 處理緊急事故

Job Requirements 工作要求：

• 文憑/副學士或同等程度

• 電機/機械/樓宇設備工程文憑畢業者優先

• 略懂電腦，能書寫簡單中文報告，略懂英語

• 具備十年或以上操作或維修冷氣／機電／樓宇裝備經驗

• 持有相關牌照者優先

Technician 維修員 (冷氣 / 機電)

Key Accountabilities or Responsibilities 主要職責：

• 進行空調系統 (包括冷水機組，水塔，水泵) 及相關機電設備的保養、維修

• 進行每天例行設備狀況檢查

• 電力系統設備的保養、維修 (包括消防、保安系統、BMS及相關機電設備)

• 監督承包商進行定期設備保養工作

• 處理緊急事故

Job Requirements 工作要求：

• 初中程度或同等程度

• 具備兩年或以上操作或維修冷氣／機電／樓宇裝備經驗

• 持有相關牌照者優先

• 具有更多經驗者將被考慮為高級維修員

Engineer 維修工程師 (區域供冷系統)

Key Accountabilities or Responsibilities 主要職責：

• Prepare plans and procedures for maintenance works in a district cooling plant

• Plant, lead and supervise a team of in-house technicians and subcontractors for routine maintenance works

• Monitor equipment status, respond to equipment fault, prepare reports and records for maintenance works

• Plan and monitor tools and spare parts stock level

• Improve health and safety policies and procedures

• 負責制定區域供冷系統(DCS)的設備保養策略、維修計劃及標準作業程序（SOP）。

• 制定團隊及跟進執行日常工程保養，確保施工進度與質量符合公司規範。

• 持續監控設備運行狀態，針對突發故障進行即時排除，並制作日常技術紀錄報告

• 精確規劃並監控工程工具及維修備件的庫存水位，優化資源配置。

• 持續優化職業安全與健康（OSH）之政策與流程，營造零意外的工作環境。

Job Requirements 工作要求：

• Education & Professional Qualification 學歷及專業資格：

• Higher diploma or above in Building Services / Electrical / Mechanical Engineering or equivalent;

• Possession of a valid driving license is an advantage

• Good interpersonal and communication skills

• Good command in written and spoken in English and Chinese

• 持有屋宇設備 / 電力 / 機械工程或相關學科等學歷者優先；

• 具備良好的溝通協調能力，能有效與內部團隊及分判商溝通；

• 具備良好的中英文書寫及口語溝通能力；

• 必須持有澳門駕駛執照

Job Experience/Knowledge 工作經驗/知識：

• Minimum 3 years’ solid working experience in building services installation and maintenance works of MVAC & electrical system

• Able to lead a team of technicians for different maintenance tasks

• 具備3年或以上電力系統維修之實務經驗，如曾參與安裝大型冷暖系統（MVAC）設備等工作經驗者更佳。

Asst. Engineer 助理維修工程師

Key Accountabilities or Responsibilities 主要職責：

• Design, installation, services and operation of electrical, mechanical and district cooling system

• Undertaking decarbonization such as design and implementation of energy saving programs, energy and carbon monitoring IT infrastructure

• Assist in any assigned duties

• 協助參與電力、機械及區域供冷系統（DCS）的設計、安裝、調試及日常運行管理。

• 協助執行脫碳（Decarbonization）策略，包括策劃節能方案，以及建立能源與碳排放監測之 IT 基礎建設。

• 協助上級處理各類工程任務及日常行政事務，確保項目按計劃推進。

Job Requirements 工作要求：

• Education & Professional Qualification 學歷及專業資格：

• Bachelor’s degree in building services / electrical / mechanical engineering

• Good command of both spoken and written English and Chinese

• 持有屋宇設備 / 電力 / 機械工程或相關學科等學歷者優先；

• 具備良好的中英文書寫及口語溝通能力；

• 必須持有澳門駕駛執照

Job Experience/Knowledge 工作經驗/知識：

• Proficiency in Google and MS Office applications

• Proficiency in English and Chinese typing

• Self-motivated, proactive, energetic, and able to work independently

• Team player with good communication skills

• 使用 Google Workspace 及 MS Office 系列辦公軟體之應用；

• 具備中英文打字能力，能協助處理工程文件及報告；

• 工作態度積極主動、充滿活力，並具備良好的獨立作業能力；

• 具備團隊協作精神與良好的溝通技巧；

中央冷氣技術員（初級 / Junior Technician）

工作職責：

• 負責中央冷氣系統之日常檢查、保養及維修工作

• 協助處理突發故障及緊急維修

• 跟進主管安排的工程項目

• 記錄維修報告及設備運行情況

入職要求：

• 中學程度或以上

• 具一年或以上相關工作經驗優先（無經驗可培訓）

• 基本電機或冷氣知識

• 勤奮、有責任心及良好工作態度

中央冷氣維修技術員（中級 / Technician）

工作職責：

• 獨立進行中央冷氣系統維修及保養

• 診斷系統故障並提出解決方案

• 定期巡檢及預防性保養

• 與客戶或內部部門溝通維修進度

入職要求：

• 三至五年中央冷氣維修經驗

• 熟悉冷凍系統及電控操作

• 持相關技術證書（如電工牌）優先

• 能獨立工作及處理緊急維修

高級中央冷氣技術員（Senior Technician）

工作職責：

• 負責大型中央冷氣系統（如Chiller Plant）維修及優化

• 帶領技術團隊進行日常維修工作

• 分析系統效能及提出節能改善方案

• 制定維修計劃及技術指導

入職要求：

• 五年以上相關經驗

• 熟悉大型商業或酒店冷氣系統

• 能閱讀電路圖及系統圖

• 具團隊管理經驗優先

Employee Benefits 員工福利：

• Annual Bonus 年終雙糧

• Medical and Dental Benefits 醫療及牙科福利

• Life Insurance人壽保險

• Critical Illness Insurance 危疾保險

• Provident Fund Scheme公積金計劃

• Retirement Plan 退休計劃

Application 申請方式：

Please email your CV to macaurecruitment853@gmail.com

請有意者連同個人履歷電郵至 macaurecruitment853@gmail.com