To drive sales performance and lead the sales team, ensuring business targets, KPIs, team development, customer satisfaction, and principal compliance are fully achieved.
Responsibilities
Own overall sales performance for the represented automotive brands in Macau, including achievement of new vehicle sales volume, revenue, mix, and profitability targets.
Manage the full sales process and lead pipeline: lead generation, qualification, test drives, negotiation, closing, and after-sales handover.
Define, monitor, and deliver against clear KPIs (sales volume, conversion rates, Mystery shoppers scores, GP etc.) and implement timely & effective measures to push sales.
Design, implement, and continuously refine commission and incentive schemes that effectively motivate the sales team and drive higher sales performance and target achievement.
Develop deep knowledge of the Macau automotive market (customer segments, competitive landscape, regulatory environment, and used-car dynamics) and translate insights into effective sales strategies.
Collaborate with marketing, after-sales, operations, and external partners to drive showroom traffic, digital leads, and brand visibility.
Lead, coach, and develop the sales consultants to raise product knowledge, selling skills, and performance; set clear targets and conduct regular performance reviews.
Fulfil Principals' requirements, brand standards, sales processes, and audit obligations.
Ensure smooth and professional day-to-day sales operations, including showroom standards, inventory management support, customer experience, and process compliance.
Any other duties as assigned by Management
Requirements
Degree Holder, in any related disciplines.
Possess at least 3 years' experience in automotive sales management, preferably with premium brands in Macau, Hong Kong, or Greater China.
Strong track record of achieving or exceeding vehicle sales targets and KPIs.
Experience leading and coaching a sales team in a dealership or distributor environment.
Demonstrated ability to design or manage effective commission / incentive schemes that drive sales performance.
Solid understanding of the Macau automotive market and ability to build relationships with key stakeholders (fleet, corporate, individual customers, and partners).
Excellent negotiation, communication, and customer-facing skills.
High integrity, strong process discipline, and attention to compliance and audit requirements.
Interested applicants please send application letter to e-mail address: hr@ctm.com.mo
澳門電訊股份有限公司誠聘以下職位： CTM invites application to the post of:
澳門電訊股份有限公司
Companhia de Telecomunicações de Macau, S.A.
Analyst Programmer, Business Applications (Ref. 469)
Job Description:
To assist team leader To carry out application/system development and support
To assist in prototype development, GUI and navigation design
Troubleshooting and bug fix on application/system incident/error
To investigate the root cause of system error and seek for solutions
To develop new systems and enhance existing systems based on business requirement
To participate on system design, application development/deployment, implementation etc.
Coordinated with vendor and user for application/system development and implementation
To evaluate application/system performance for improvement
To provide emergency call-out and non-office hour support
Requirements:
Degree holder in Computer Science, Information System or equivalence
Fluency in spoken / written English and Chinese
Proactive, positive thinking and willing to learn new technologies
Knowledge in SDLC, business analysis and system development
Knowledge on application development in Python, Node.js, Java, HTML, JavaScript or C/C++ in Linux or Windows environment
Knowledge in database system with procedural Language (SQL) in Oracle/MySQL
Senior Clerk, Product Management (Ref. 566)
Job Description:
To manage the performance, effectiveness and life cycle of company products via comprehensive and in-depth analysis
To interpret data, information & analysis that support business growth & development
To handle daily operation & regular reports
To handle & take care operation issues
Requirements:
Degree holder in Business or Management
Fluency in spoken/written English and Chinese, fluency in Putonghua is an advantage.
1 to 2 years of experience in commercial sector
Pro-active with good communication skill
Good analytical thinking and organizing skills
Knowledge / concept of inventory management is an advantage
Awareness of CTM products & services is an advantage
Account Manager, Enterprise Solutions (Ref. 248)
Job Description:
To lead and provide guidance to Senior Sales Executive in daily sales activities
To sell and promote all products and services to corporate/business customers
To achieve sales targets, provide value-added solutions to meet customer needs
To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction
Maximizing business opportunities from either existing or new accounts and securing customers from competitors
Requirements:
Degree holder in Business Administration or equivalent
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 years or above experience at supervisory position in sales area
Technical knowledge in telecom service will be advantageous
Able to develop own customer base
Result-oriented with strong communication skills
Highly independent, self-motivated and enthusiastic
Holder of valid light vehicle driving license
Assistant Engineer, Service Operation Centre (Security Operation Centre Development) (Ref. 620)
Job Description:
Responsible for AI based development
To perform design, development and implementation of AI related applications
To perform functional verification testing and defect fixing
To handle web project/portal management and content update
To perform system administration
To propose innovative ideas to meet the market trend
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken / written English & Chinese
Experience in developing MVC models and strong at object-oriented techniques
Experience in AI/ML with LLM-based automation skills to enhance operational efficiency, including predictive analysis, anomaly detection and ticket automation
Secure programming mindset with knowledge of OWASP Top 10, secure coding practice
Knowledge of Python, PHP, CSS, HTML, Bootstrap, Javascript, MySQL
Sound knowledge on various Linux and Windows server OS.
Experience in Version Control System such as Git is an advantage
Experience in using Web Application Framework such as Laravel is an advantage
Familiar with iPhone or Android application development is an advantage
To manage and deliver IT, AV and networking business projects for corporate customers
To conduct presentation of project progress to customers
To manage the relationship between customer and sub-contractor
To implement risk management and preventive action during the process of project delivery
To select potential products and vendors for business development
To work with relevant parties for ensuring successful project delivery
Requirement:
Degree holder in Computer Science or equivalent
Fluency in spoken / written Chinese and English
Knowledge of Putonghua is preferable
Holder of Project Management Professional
3 to 5 years of experience in project management of business solutions
Familiar with network products like router, switches and firewall
Holder of light vehicle driving license
Holder of HCIA / HCIP (WLAN) will be advantageous
Good communication and presentation skills
供電系統工程師，基建及接入 (Ref. 616)
工作範圍：
制定電力系統的發展規劃及優化方案
策劃及安排電力系統風險排查、整改及設備更換工作
制定施工方案、驗收標準，以及編寫技術需求標書及報告
審核外判商提交的技術方案及規範，以及監管其施工質量及進度
深入分析電力故障成因，並提供有效的解決方案
選配電力設備參數，管理零配件庫存
與各相關部門保持良好關係，有需要時協調跨部門項目及工作
籌劃及安排團隊技術培訓、事故演習等工作
管理團隊日常運作，包括定期保養、巡查、維修及裝配電等
職位要求︰
大學畢業，主修機電工程、電力系統工程或相關科目
能操及書寫流利中英文，能操流利普通話為佳
五年或以上大型電力系統或項目工程經驗，電力設備維修保養管理經驗，有電訊業電力管理經驗為佳
熟悉電力設備和電力施工規範
良好的組織及分析能力，具跨部門協作能力為佳
熟悉 AutoCAD 軟件操作
持澳門勞工事務局發出的高級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Principal IT Specialist, IT Infrastructure (System Administration) (Ref. 530)
Job Description:
Formulated architectural design for IT Infrastructure
To perform administration and support for IT System, Storage Area Network (SAN) and Networks
To provide L2 support for system incident, error etc.
To manage system and network performance including monitoring and capacity planning
To evaluate IT system and network technologies
To participate in IT projects
To assist on development of IT policy, standard and procedure
To handle incident response, disaster recovery planning and perform drill testing
Requirement:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken / written Chinese and English
Holder of MCITP / MSCE / LPIC-1 / RHCE
3 to 5 years experience in administering Windows, Linux & Unix
Sound knowledge on server grade hardware, SAN, network devices, data centre management and Cloud solutions.
Experience in IBM AIX, Redhat, VMware, Hyper-V, or KVM will be an advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Holder of CCNA or VCP preferable
Good communication and analytical skills
Senior Clerk, Planning & Development (Ref. 613)
Job Description:
To identify market opportunities for new telecom applications/services.
Design service architecture, manage project timelines, resources and risk during implementation
To ensure deliverable meet business / technical requirement
To monitor KPI of live product / services
To conduct data analysis for service enhancement & cost effectiveness
To drive creative solutions aligned with industry trends
Coordinate internal and external functional teams for development
Requirements:
Degree holder in e-Commerce / Management Information System / Computer Science
Fluency in spoken / written English and Chinese
Innovative and pro-active with good organizing skill
Project management, AI or data analysis experience is an advantage
Strong sensitivity to technology changes and trends
Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)
Job Description:
To manage and support end-to-end launch of e-Commerce and loyalty programs
To monitor program effectiveness, adjust strategies for actionable improvement
To conduct customer analysis for customer profile identification
To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme
To open up, build and maintain good relationship with merchants, business partners and relevant external parties
To work closely with different teams for achieving the business goal of e-Commerce and loyalty
Requirements:
Degree holder in Business / Marketing / Commerce or related discipline
Fluency in both spoken/ written English & Chinese
5 years or more experience in commercial sector with 3 years at supervisory level
Leading experience in deploying customer loyalty and e-Commerce program
Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense
Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs
Good interpersonal skill to deal with stakeholders, merchants/business parties
Strong sense of leadership and responsibility
Manager, Digital Media (Ref. 500)
Job Description:
To develop and implement strategies to increase public awareness of Home Media through various social media platforms and promotional programs
To take care of Home Media services such as content offerings and service features based on customer needs and market demands
Maintain, update, and optimize content information across all CTM channels, ensuring accuracy and relevance from inside out and vice versa
To conduct research on market trends and identify new opportunities to enhance Home Media content portfolio and overall attractiveness
To conduct analysis on content performance metrics, develop insights, and create programs and implement creative marketing initiatives aimed at boosting subscription rates and customer engagement and brand visibility
Gather and integrate customer feedback to continuously improve content offerings and service delivery
Prepare and manage usage reports to evaluate content program effectiveness and identify areas for improvement
To build and maintain good relationships with vendors, content providers, and internal stakeholders to ensure smooth operations and collaboration
To take care negotiation and management of content service agreements for alignment with business goals and company compliance
Requirements:
Degree holder in Marketing / Business / Communications or related discipline
Fluent in spoken/written English and Chinese
Proficiency in Putonghua is an advantage
Three years or more experience in service development planning and management, preferably in the media or telecommunications industry
Strong business acumen with an up-to-date understanding of market trends, consumer behaviour, and competitive landscape
Innovative and proactive in generating ideas and insights to enhance business awareness, development, and operational efficiency
Strong leadership, good interpersonal and communication skills
Strong organization and coordination skill to take care of multiple projects with tight deadline
Principal IT Specialist, IT Infrastructure (Network Administration) (Ref. 288)
Job Description:
To develop and maintain the architectural design for IT systems and network
To perform systems and network performance monitoring and capacity planning
To assist disaster recovery planning and perform drill testing
To perform incident response
Conduct implementation of network changes and upgrades
To perform Cloud and related systems requirements and development
To develop policies, standards and procedures
Requirements:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken/written Chinese and English
2 to 4 years of experience in network administration
Experience in LAN/WAN/MAN architecture design, network topology design, data center network design
Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology
Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Good communication and analytical skills
Assistant Project Manager, Customer Service Provision (Ref. 606)
Job Description:
To assist Project Manager to define project goals and scope and work for the implementation of projects
To assist Project Manager to oversee the performance of vendor and conduct quality control & evaluation to meet the required standards.
To act as main contact point of the team for comprehensive communication when multiple units are assigned to the same project
To identify and manage potential risks and liabilities of contracts
To keep close contact with cross functional teams to identify and solve problems
To liaise with project stakeholders regarding project details and deliverables
To monitor and keep track of project progress and report to Project Manager
To handle administrative work like preparing budgets and scheduling meetings etc.
To perform other duties assigned by Project Manager in an orderly and efficient manner
Requirements:
Degree holder in Business Management or related discipline
Fluency in spoken / written English & Chinese
Fluency in Putonghua is an advantage
Proficiency in Microsoft Office and project management software.
One year or more of experience related to IT or Voice projects or administrative assistance is an advantage
Proactive with good communication and interpersonal skill
Good organizing skill and strong at work prioritization
Engineer, Data Network Development (Ref. 587)
Job Description:
To take care of IP Network Design and Planning including design of IP network architecture, capacity planning and security planning.
To execute implementation of IP network infrastructure upgrades and expansion
To conduct analysis of network performance, ensuring high availability, and optimizing network performance
To conduct network assessments and audits for identifying areas of improvement and recommend solutions
To participate in the evaluation and selection of IP network equipment and solutions.
To work closely with cross-functional teams for implementation of network security measures.
To keep abreast with industry trends, emerging technologies and best practices of IP networking.
To provide technical support to Network Operation team
Requirement:
Degree holder in Computer Science / Telecommunications or related discipline
Fluency in spoken / written English & Chinese.
Two or more years of experience in designing, implementing and maintaining IP networks
Good knowledge of IP protocols, routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking technologies.
Good understanding of TCP/IP, subnetting and IP addressing.
Knowledge of Cloud and Network virtualization technologies (e.g., SDN, NFV) is a plus
Good project management skills to drive for accomplishment of technical projects
Strong ability to manage multiple priorities
Good communication and problem solving skill
Strong adaptability to work in a fast-paced and dynamic environment.
Engineer, Mobile and Fixed Network Development (Ref. 588)
Job Description:
To take care of the development and design of mobile 5G network and fixed network solutions to meet the evolving needs of latest technologies
To drive innovation of network products and services by conducting research and analysis on emerging technologies, industry trends and business requirement
To develop and implement network service strategies such as service differentiation and bundling, value-added services.
To monitor and analyze service performance metrics, identify areas for improvement and implement optimization measures
To define business requirements, service plans, take care and ensure successful service launch.
To conduct feasibility studies and business case analysis
To keep abreast with industry standards, regulations, and best practices of mobile 5G network and fixed network technologies and solutions.
To provide technical support to Network Operation team
Requirement:
Degree holder in Telecommunications / Electrical Engineering/ Computer Science or related discipline
Fluency in spoken /written English & Chinese
Two or more year of experience in development of telecommunication network
Good knowledge of mobile network technologies including UMTS, LTE and 5G is a plus.
Familiarity with service design and development frameworks and methodologies.
Good project management skills to drive for accomplishment of technical projects
Good analytical skill to assess market needs and identify service opportunities.
Good communication and presentation skills
Strong adaptability to changing technologies and market dynamics, with a focus on continuous learning and skill development.
Technician, Data Network Development (Ref No: 585)
Job Description:
Assisting in the design and development of IP network architectures and solutions
Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices
Assisting in the planning and execution of IP network infrastructure upgrades and expansions
Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning
Assisting in troubleshooting network issues and conducting root cause analysis
Analyzing network performance monitoring and optimization activities
Assisting in documenting network configurations, processes, and procedures
Keeping abreast with industry standards, emerging technologies and best practices of IP networking
Executing new IP network equipment acceptance and validation
Requirement:
Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline
Fluency in spoken / written English & Chinese
General knowledge of IP networking principles, protocols, and technologies
Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking
Basic knowledge of TCP/IP and IP addressing
Good communication and good team spirit to collaborate effectively with cross-functional teams
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Technician, Mobile and Fixed Network Development (Ref No: 586)
Job Description:
Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions
Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services
Assisting in the implementation of mobile network and fixed network service strategies
Supporting in service integration and delivery
Monitoring and analyzing service performance metrics, identifying areas for improvement
Assisting in the documentation and reporting of service development activities
Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions
Requirement:
Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline
Fluency in spoken / written English & Chinese
General understanding of IP network technology and routing protocols (OSPF, BGP)
Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.
Basic project management skills to support service development
General knowledge with mobile network technologies is a definite advantage
Good ability to adapt to new technology in fast speed
Good communication and team spirit
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Assistant Service Engineer, Airport O&M (Ref No: 555)
Job Description:
To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.
To ensure all the maintenance works are carried out in accordance to the defined procedures
To coordinate the maintenance related matters with customer's representatives
To provide efficient response to the enquires from both internal and external customers regarding system status
To perform timely update of system maintenance processes
To carry out ad hoc installation works
Requirements:
Degree holder in Electronics / Communications / IT or related engineering disciplines
Fluency in both spoken/written English & Chinese
Mandatory to work on shift basis
Able to work at height
Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage
1 to 2 years of experience in providing helpdesk services is a definite advantage
Good customer service concept and communication skill
To provide non-office hour support and emergency call-out when necessary
客戶服務主任，零售及中小企銷售發展 (Ref. 10)
工作範圍：
於銷售店內為客戶提供服務及推廣公司產品
收集客戶意見及把客戶諮詢轉為推廣機會
提出建議以改進銷售店運作及業務
支援店內行政工作
職位要求：
中學程度或以上
能操及書寫流利中英文
有客戶服務經驗為佳
良好人際關係及溝通技巧
具基本電腦知識
具電子及資訊產品潮流觸覺
客戶服務主任，聯繫中心運作及管理 (Ref. 282)
工作範圍：
於以專業態度接聽客戶來電及解問查詢，提供高效率的服務
準確瞭解客戶需求並給予適當的解答及指引
運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務
以專業及適當態度處理客戶投訴
透過熱線電話推銷公司的產品及服務
職位要求：
中學畢業， 大專或以上學歷為佳
能操流利廣東話及普通話
能以英語與客戶對答優先考慮
勤懇， 有禮， 良好溝通及表達能力
懂電腦文書處理及中文輸入法
具備良好中文書寫能力
輪班工作
具備熱線服務工作經驗 (尤以電訊業)者優先考慮
對智能客服範疇有認知或熟識者優先考慮
客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)
工作範圍：
為客戶提供光纖到戶服務包括安裝，維修及保養工作
為客戶提供高速寬頻，固網電話及專線之安裝及維修服務
職位要求：
中學程度或以上
能操流利廣東話，略懂英語及普通話更佳
具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗
良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件
具基本工業安全知識
良好客戶服務態度
持輕型私家車或重型電單車駕駛執照
**Applications will be treated in strict confidence and information will be used for recruitment purpose only.
Manage the daily operations and organize planned maintenance plans on kitchen and laundry equipment.
Key Responsibilities
Develop and implement a comprehensive preventative maintenance plan for kitchen and laundry equipment
Review and ensure the repairs, maintenance works and installation adhere to relevant safety rules and regulations
Analyse corrective maintenance trends and adapt preventative maintenance plans to reduce corrective maintenance events
Trouble-shoot difficult cases to ensure electrical system and equipment is in perfect working order
Propose improvement to installations or work procedures that lead to an increase of service level, productivity or cost reduction
Competencies and Requirements
Experience: Minimum of 7 years’ electrical or mechanical of relevant management experience. Experience in large integrated luxury resort is an advantage
Knowledge/Certificates: Deep knowledge of kitchen and laundry equipments. Knowledge of a range of building trades, building codes and local government regulations
Education: Bachelor degree or above in mechanical, electro-mechanical engineering or relevant discipline.
Language Ability: Good command of spoken and written English and Chinese (Cantonese/ Mandarin)
Computer Skills: Proficient in MS Office
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222
For enquiries, please contact us at (853) 8986 6222 during office hours
Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.
Key Responsibilities
Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.
Audit and report all Revenue in accordance with Departmental and Regulatory Standards.
Prepare journals, daily operating report, reconciliation and review documentation for compliance.
Competencies and Requirements
Experience: Experience in accounting, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field preferred
Knowledge/Certificates: Proficient in auditing knowledge and techniques
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222
For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資訊科技商業智能主任 Supervisor - IT Business Intelligence Group (ID: 2780BR)
The Supervisor of the BIG group is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understands and carries out the tasks as needed. This position supervises all second level support tickets for hardware and software to meet all service level agreements (SLA’s) as well as involve in project implementation and execution. In this role, any unwarranted issues, challenges, complaints are to be raised to the Assistant Manager and or Manager of the BIG Team immediately. This role collaborates with all business users on a daily basis.
Key Responsibilities
Understand, quite often, requests will outweigh resources and have the skill to manage tickets so the highest priority is given to an experienced agent and is followed up with a satisfaction check (phone call)
Provide adequate supervision to ensure resources are scheduled and dispatched to make the most of the team’s resources. Monitor ticket and efficient and timely handling on each ticket
Act on all Help Desk tickets to comply with the SLAs
Escalate any concern to higher management
Report all challenges in a timely manner to BIG Management with options to rectify
Assists to manage 2nd Tier support for both hardware and software.
Competencies and Requirements
Experience: At least 2 years’ experience directly related to the duties and responsibilities as specified above,
with 2 years at supervisory level. Proven track record in projects and resource management
Education: Diploma or degree in Information Technology field
Language Ability: Multilingual English/Mandarin/Cantonese preferred
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222
For enquiries, please contact us at (853) 8986 6222 during office hours
Monitor, coordinate logistics, and ensure the guest have a pleasant limousine transportation experience at the hotel driveways.
Key Responsibilities
Monitor scheduled limousine bookings for pick-ups and drop-offs at the driveways with the aid of the Limo Tracking System.
Ensure the guest with bookings enter the correctly designated limousines.
Reconcile and accurately notate scheduled limousine pick-ups and drop offs.
Track departures with destinations to the Airport and Macau Ferry Terminal and notify the Pier Hotel Representatives of the limo plate number, number of pax and number of pieces of luggage for farewell coordination.
Have up-to-date knowledge of all hotel, events, and activities to ensure a high level of product and service knowledge in order to explain and cross sell services and facilities to guests.
Competencies and Requirements
Experience: Previous customer service experience in a 5-star hotel is an advantage
Education: Secondary school or equivalent.
Language Ability: Good Cantonese, Mandarin and English
Computer Skills: Proficient in MS Office
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222
For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資訊科技基建高級工程師 Senior Engineer - IT Infrastructure (ID:2937BR)
主要職責：
負責公司的網絡、電信、服務器及存儲系統。 與各個系統提供商合作，為基礎設施系統提供支持和日常維護。
職位介紹：
安裝和配置電腦硬件操作系統和應用程序
監控和維護電腦系統和網絡
與員工或合作夥伴溝通，以幫助建立系統或解決問題；
排除系統和網絡問題以及診斷和解決硬件或軟件故障
通過事件趨勢分析、問題管理以及修復計劃的製定和執行來提高解決方案的穩定性
協助工程師遵守法規和合規流程
職位要求
工作經驗：最少三年資訊科技相關經驗，有電腦系統服務經驗者優先
教育程度：資訊科技相關領域的文憑或學位
語言能力：能操寫流利英語、廣東話及普通話
Job Purpose:
The Senior Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.
Key Responsibilities:
Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
Talking staff or partners through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Promote solution stability through incident trend analysis, problem management, and cure plan development and execution
Assist engineers in adhering to regulatory and compliance processes
Competencies and Requirements:
Experience: Minimum of 3 years management experiences in Hotel industry directly related to the duties and
responsibilities specified. Experience in computer systems support and service desk as an advantage
Education: Diploma or Degree in Information Technology field
Language Ability: Fluent spoken and written English, Cantonese and Mandarin
For enquiries, please contact us at (853) 8986 6222 during office hours
Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences
Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements
Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks
Performing testing for campaign workflows, programs, automation tasks, etc.
Competencies and Requirements
Minimum 2-3 years of developer experience strongly preferred
Bachelor’s degree or above in Computer Science or IT related degrees
Fluent in written and spoken English and Chinese
Knowledgeable in programming, data analysis, and database manipulation skills
Prior experience working with Python, SQL are strongly preferred
會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR)
主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。
職位介紹：
以專業及親切的態度與賓客提供優質服務
負責新會員招募計劃，協助新會員辦理會籍註冊流程
向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜
職位要求：
工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷
語言能力：操流利的廣東話、普通話及英語
電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222
F&B Stewards - 管事員 Steward (38BR)
職位介紹
清洗和存放餐具，鍋及玻璃器皿
須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等
正確地使用，處理和儲存清潔劑
掉去和處理廚房的垃圾
職位要求
工作經驗: 具一年或以上從事廚房工作者優先考慮
技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識
教育程度: 小學畢業或以上
語言能力: 良好廣東話、普通話或英語
Key Responsibilities:
Clean, wash and store crockery, pots and glassware
Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings
Use, handle and store cleaning chemicals correctly
Remove and dispose of kitchen garbage
Competencies and Requirements:
Experience: 1 year as a kitchen worker an advantage
Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage
Education: Primary school or above
Language Ability: Good Cantonese, Mandarin or English
Please visit Wynn Careers (https://www.wynncareersmacau.com) or by email: jobs@wynnpalace.com for the position details. For enquiries, please contact us at (853) 8889 1188 / (853) 8986 6222during office hours from Monday to Friday between 9:00am and 6:00 pm
Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.
Key Accountabilities
Accomplish the daily assigned duties and achieve the sales objective
Provide professional customer services and interacts with customer to build strong customer relationships
Increase the customer database by capturing as much customers’ information as possible
Communicate well with customers and colleagues at all levels
Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
Perform daily stock count accurately and efficiently
Ensure that Store is clean and tidy in all aspects
Perform other duties as assigned
Qualifications
Secondary school graduate or above in any discipline
Minimum 2 years relevant sales & customer services experience in fashion retail
Pleasant, outgoing, and eager to interact with different levels of customers
Good command of spoken Cantonese, Mandarin, and English
Macau ID holder is a Must
Candidates with more experience may be considered as Senior Client Advisor
Interested parties please send detailed resume and expected salary to Human Resources Department email: career@mo.gucci.com.
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer:
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit https://careers.ihg.com/en/ to find out more about us.
For enquiries, please contact us at（853）8590 8066. The positions are applicable for Macao residents only. All information provided will be kept strictly confidential and information will be used for the purpose of processing your application or other employment related matters.
